Post Job

Front Desk Agent Jobs in Greenfield, WI

- 269 Jobs
All
Front Desk Agent
Guest Service Representative
Unit Secretary
Receptionist
Night Auditor/Front Desk
Front Desk Representative
Guest Services Agent
  • Receptionist

    Ellsworth Corporation 4.3company rating

    Front Desk Agent Job In Germantown, WI

    What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common? Ellsworth Adhesives specs in materials in each of those products! Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Receptionist opportunity at Ellsworth Corporation located in Germantown, WI. Want to continue to grow your career? This is an exciting time to be a part of Ellsworth, come join our team! Ellsworth Corporation is a family-run company that has had continuous growth for over 50 years. We are an industry-leading global distributor, manufacturer, and packager of adhesives used by cell phone, medical device, space/aerospace, and electric vehicle industries! Click here to see our state-of-the-art facility and distribution center and learn more about our business, and here to find out more about the industries we serve, and here to learn about our consumer and manufacturing divisions. You will be responsible for performing primary receptionist duties and supporting general office activities. Activities include answering and directing incoming calls to appropriate personnel, professionally welcoming visitors, miscellaneous reporting, filing, and mail processing. RESPONSIBILITIES Greets and welcomes visitors with a positive and professional approach. Answers, screens, and directs phone calls to the appropriate staff members. Manages front desk operations, including handling incoming and outgoing mail. Handles inquiries from clients, customers, and employees. Follows company policies and procedures to ensure a secure and professional work environment. PERKS & BENEFITS As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more! Click Here for a summary of Employee Benefits. QUALIFICATIONS 1+ years' experience as a receptionist, front desk representative, or similar role. High school diploma or equivalent (associate or bachelor's degree preferred). Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to work independently and collaboratively in a fast-paced environment. Experience with administrative tasks and customer service. #CORP
    $21k-24k yearly est. 1d ago
  • Unit Secretary

    UW Health Rehabilitation Hospital 4.5company rating

    Front Desk Agent Job In Watertown, WI

    UW Health Rehabilitation Hospital is proud to be recognized by Newsweek as the #1 Rehabilitation Hospital in Wisconsin. UW Health Rehabilitation Hospital is a 50-bed inpatient acute rehabilitation hospital operated jointly by Lifepoint Health in partnership with UW Health and UnityPoint Health - Meriter. A career at UW Health Rehabilitation Hospital is more than a job. It's a chance to be a vital member of an interdisciplinary team caring for people in the “City of Four Lakes” who need continued care to recover completely. You have specialized skills and our patients in the Madison metropolitan area need them! If you are an enthusiastic individual seeking an environment dedicated to superior patient care and an organization with a strong mission to serve our community, we invite you to apply! Our Benefits: New competitive pay rates Various shift availabilities Tuition assistance/reimbursement Low nurse-to-patient ratios Low therapist-to-patient ratios Expansive benefit package
    $30k-34k yearly est. 16d ago
  • Hotel Front Desk Agent

    5601 Lovers Lane Hotel

    Front Desk Agent Job In Johnson Creek, WI

    Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company
    $26k-32k yearly est. 60d+ ago
  • Front Desk Agent (Brown Deer)

    Bravo Hospitality Group

    Front Desk Agent Job In Milwaukee, WI

    Job Details Four Points by Sheraton Milwaukee North Shore - Milwaukee, WI Full-Time/Part-Time None $15.00 - $16.00 Hourly None Any Entry LevelDescription Essential Job Functions: Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge at all times of: All hotel features/services, hours of operation. All room types, numbers, layout, decor, appointments and location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled in-house group activities, locations and times. All hotel and departmental policies and procedures. Complete guest check-ins and check-outs to Marriott's and Bravo's standards. Access all functions of the computer system. Ensure that current information on rates, packages and promotions is available at the Front Desk. Inspect, plan and ensure that all materials and equipment are in complete readiness for service. Monitor the hotel front entrance and resolve any congested situations. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines. Maintain a neat and presentable front desk area. Monitor guest mail and ensure that it is processed according to procedures. Monitor and ensure that express check-outs are processed through the system. Observe guest reactions and confer frequently with staff to ensure guest satisfaction. Assist guests with reports of lost/stolen articles, following hotel policy. Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations. Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures. Ensure security of guest rooms. Associate is held accountable for all duties of this job and other duties as assigned. Qualifications Experience & Education: High school diploma or equivalent Prior hospitality experience preferred Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities. Previous experience with Windows, Office, and similar property management system. Job Requirements: Must be a United States citizen or possess a valid work permit Must have excellent phone etiquette Must be able to read, write and speak English Must have strong computer skills Must have strong working knowledge of Microsoft Office programs Must be able to work well under pressure Must be able to accurately follow instructions, both verbally and written Must be highly detailed orientated Must be able to work in a fast paced environment Must have excellent listening skills Must possesses excellent communication skills Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it. Possess strong leadership, motivational, organizational and verbal communication skills. Working Conditions: Must be able to stand on feet throughout the shift, with intermittent periods of walking Must be able to occasionally lift, carry, push & pull up to 30 lbs with assistance Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat) Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). Job Types: Full-time, Part-time
    $15-16 hourly 60d+ ago
  • Front Desk Agent - Hotel Metro Autograph Collection

    Hotel Metro

    Front Desk Agent Job In Milwaukee, WI

    This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: · Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service. · Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. · Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. · Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) · Accommodate room changes expediently. · Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. · Acquaint guests with city attractions, community events and nearby areas of interest. · Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. · Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. · Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. · Responsible for proper key control and other security measures. · Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. · Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. · Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) · Properly handle lost and found items. · Report accidents, injuries, and any unsafe conditions to Management and Maintenance. · Report all maintenance issues for guest satisfaction. · Report to work wearing the required uniform and meeting professional grooming standards. · Maintain confidentiality of all guests and hotel information · Perform other duties as assigned. · Actively participate in ongoing training by utilizing the company Myagi platform. Requirements KNOWLEDGE, SKILLS AND ABILITIES: · Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. · Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. · Ability to deal with guests when they are angry or upset. · Professional appearance and mannerism. · Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. · Previous cashier experience/ Basic accounting skills. · Ability to work quickly and thoroughly when under pressure. · Knowledge of hotel facilities and features. · Ability to attend to more than one task at a time. · Ability to maintain excellent attendance and punctuality. · Knowledge of area and surrounding communities. EXPERIENCE: · Customer Service experience preferred. PHYSICAL DEMANDS: · Must be able to stand for long periods of time. · May include crowded office setting or “close quarters”. · General office environment with limited physical activity.
    $26k-32k yearly est. 60d+ ago
  • Front Desk Agent FT

    Marcuscorp

    Front Desk Agent Job In Milwaukee, WI

    Front Desk Agent FT(Job Number: 250000C5) Description Whether you're an artist at heart or simply thrive in a dynamic environment, Saint Kate is the space that unites us all under one roof. Here at Saint Kate, we celebrate uniqueness and seek candidates from diverse walks of life who are passionate about engaging with the world around them. We're not just offering a job; we're offering a chance to dive into the exciting world of creativity, culture, and connection. If you're eager for career growth and new experiences, we have an opening for a Front Desk Agent who will be responsible for greeting and inviting guests to immerse themselves in the spirit of creativity at Saint Kate, while providing them with prompt, courteous service and unforgettable experiences. Recognized as one of Milwaukee's most esteemed hotels with an elite award repertoire, Saint Kate - The Arts Hotel offers a modern, luxury experience with artistic flair. With a prime location in Milwaukee's Theater District, Saint Kate serves as a creative hub for the city, where every aspect of the hotel is inspired by music, painting, sculpture, and design. As a part of Marcus Hotels & Resorts, we engage a diverse audience of theater enthusiasts, food connoisseurs, and entertainment seekers. What you will be doing: Greet and welcome guests as they arrive at the hotel. Check guests in and out of rooms. Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs. Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts. Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management. Promptly answer the phone in a professional and clear manner. Maintain cash handling accuracy including responsibility for House Bank. Other duties as assigned. What we are looking for: Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure. Excellent customer service skills and communication are required. Previous hotel, receptionist, customer service, front desk or administrative experience preferred. Ability to stand and move throughout the front office and continuously perform essential job functions. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergencies. High school diploma or equivalent required. What's in it for you? A free, well-balanced meal every shift Room discounts at Marcus Hotels & Resorts properties Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa Discounted parking and bus pass program “Two for one” movie theater coupons at Marcus Theatres Ability to grow your career, and transfer from one property to another while maintaining your service with the company Paid time off Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match And more!About us:A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U. S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Saint Kate is an equal opportunity employer.
    $26k-32k yearly est. 15d ago
  • Front Desk Agent

    Salon BlĀNc

    Front Desk Agent Job In Milwaukee, WI

    Salon Blānc in Milwaukee, WI is looking for one front desk agent to join our 6 person strong team. We are located on 1541 N Water St. Our ideal candidate is attentive, motivated, and engaged. Qualifications . Greet and welcome guests in a friendly and professional manner . (Prior salon or retail experience is required) . A great attitude and desire to give great customer service is a must! . Flexible schedule - available mornings, evenings, as well as some weekends . The ability to multi-task and prioritize in a fast-paced and constantly changing environment is key Responsibilities . Salon Blanc relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service . The actions below will ensure the customer will return to the salon again and again . Warmly greet customers . Communicate and educate the customer , Online Check-in and the Wait Time Monitor . Process transactions and issue receipts . Maintain cleanliness and sanitation of the front desk and lobby area . Manage answering phone . Inform customers about services . Update customer records with contact information . Assist stylists in maintaining salon cleanliness and sanitation Benefits . Flexible scheduling and great benefits including complimentary hair services, discounts on professional salon products, retail bonuses, 401k and more .Paid vacation
    $26k-32k yearly est. 60d+ ago
  • Front Desk Agent

    Ema Mke Hotel Operator

    Front Desk Agent Job In Milwaukee, WI

    Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive Wage Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company
    $26k-32k yearly est. 60d+ ago
  • Front Desk Agent Full Time

    Crescent Careers

    Front Desk Agent Job In Brookfield, WI

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. The brand new Courtyard/Residence Inn by Marriott Poplar Creek Complex is looking for its next great team member to join us on our Front Office team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide Here is what you will be doing each day: As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Does this sound like you? You have prior experience as a Front Desk Agent in a hotel or in a high volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit. Marriott brand experience a plus. Our Differences Are What Make Us Great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
    $26k-32k yearly est. 7d ago
  • Front Desk Agent

    Crowne Plaza Milwaukee Airport

    Front Desk Agent Job In Milwaukee, WI

    The Crowne Plaza Milwaukee Airport is looking to add a Full-time Front Desk Agent to its team. Our upscale, full-service hotel features 194 guest rooms, 24,000 sq. ft. of meeting space, a full-service restaurant Altitude along with a We Proudly Serve Starbucks café. Managed by Reliance Hospitality, our hotel is the only full-service/upscale hotel located near the General Mitchell International Airport. The hotel benefits from its proximity to the airport, 10-minute drive to downtown, along with access to businesses in nearby business parks, Oak Creek, and the surrounding area. Our hotel features the most meeting space outside of downtown Milwaukee, and our ballroom can accommodate up to 1,000 people. The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail, and message service. Assists guests in a friendly, professional and timely manner, while following Crowne Plaza Milwaukee Airport high standards of quality to ensure guest satisfaction. Position is 2nd shift from 3pm-11pm and pays $11.50 - $12.50 per hour. Receive a $200.00 hiring bonus after 60 days. Duties/Responsibilities: Review arrivals noting special requests, blocking rooms as needed. Check-in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of the shift. Conduct the pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Knowledgeable of the immediate area, services, attractions, and events. Knowledgeable of fire and emergency procedures. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify the credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using a yield management system. Attend department meetings once a month. Maintains a clean and safe work area in compliance with hotel, brand, local, state and federal regulations. Follows all hotel procedures for guest/associate incidents. Knowledgeable about hotel emergency procedures. Other duties as assigned Qualifications/Requirements: Previous experience in a Front Desk or customer-facing role preferably in a hotel preferred, but not required Works well under pressure, dealing with many arrivals and departures within a short period of time. Able to accommodate a flexible schedule that may include 1st and 2nd shift, weekends and/or holidays Familiar with hotel systems and operations, and can enter in information accurately an outside-of-the-box thinker who takes initiative to creatively solve problems. Ability to read, write and verbally communicate effectively and professionally with other business departments, guests and vendors Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism Benefits: Medical/Dental/Vision insurance coverage 401K Short/Long Term Disability Life Insurance Competitive Vacation package Personal Day Sick Day(s) Paid Holidays Bonus program Lunch provided in the hotel daily for employees Free employee parking Discounts at all IHG branded hotels around the world Crowne Plaza Milwaukee Airport is an EEO employer - M/F/Vets/Disabled View all jobs at this company
    $11.5-12.5 hourly 60d+ ago
  • Front Desk Agent

    Wisco Hotels

    Front Desk Agent Job In Oak Creek, WI

    Full-time Description Responsibilities include: Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Job brief We are looking for a Full-Time Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements Requirements Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred Must have weekend and holiday availability Experience with hotel reservations software preferred Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills PM22 Salary Description Starting at $14 per hour
    $14 hourly 60d+ ago
  • Front Desk Agent

    Holiday Inn Gurnee Convention Center

    Front Desk Agent Job In Gurnee, IL

    The Holiday Inn Gurnee Convention Center is a full-service hotel featuring 210 guest rooms and 10,000 square feet of convention/ conference space. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet all our guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting hotel services, providing a welcome packet and ensuring guest knows location of room Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change and processing gift certificates and cards. Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Handling guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Job performance must adhere to IHG Standards and Hotel SOP Flexible schedule is required with availability in the mornings, evenings, weekends, and holidays Holiday Inn Gurnee Convention Center is an EEO employer - M/F/Vets/Disabled View all jobs at this company
    $27k-33k yearly est. 60d+ ago
  • Hotel Front Desk / Guest Service Rep

    Raymond Management Company 4.3company rating

    Front Desk Agent Job In Milwaukee, WI

    Guest Service Representative / Front Desk Starting Salary Range: $15.00-$16.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Part-Time Shift: Schedule with a mix of morning and evening shifts, including weekends. Application Deadline: March 24, 2025 Lee abajo para ver en español. Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury duty Holidays paid at time & ½ when worked Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Flexible spending plans options 401(k) retirement plans with company contribution What You'll Do: Serve as the first point of contact for our guests, creating a positive and welcoming experience. Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude. Handle guest requests, inquiries, and reservations with professionalism and attention to detail. Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations. Manage daily front desk duties, including payments, room assignments, and resolving any guest issues. We're Looking For: A friendly, positive attitude with strong customer service skills. Ability to multitask and work well in a fast-paced environment. Strong communication skills and a professional approach to solving guest concerns. Basic computer skills and the ability to stand for extended periods. Prior hotel or customer service experience is a plus, but we are happy to train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being. Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción! Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento: Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados: Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: Vacaciones pagadas, días por enfermedad, duelo y jurado Días festivos pagados a tiempo y medio cuando se trabajen Descuentos en habitaciones de hotel al viajar Bonos por referir nuevos empleados Tiempo libre pagado para hacer voluntariado en tu comunidad Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: Planes de salud, dental y visión accesibless para ti y tu familia Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización Opciones de planes de gasto flexible Planes de jubilación 401(k) con contribución de la empresa Lo que harás: Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y acogedora. Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable. Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle. Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas. Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas. Lo que buscamos: Una actitud amigable y positiva con sólidas habilidades de servicio al cliente. Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido. Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes. Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados. Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.
    $15-16 hourly 4d ago
  • Front Desk Agent

    United Dental Partners 4.3company rating

    Front Desk Agent Job In Grayslake, IL

    **MUST HAVE PREVIOUS DENTAL EXPERIENCE** We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office. Responsibilities Greet patients and check guests in according to established office protocols and verify and update patient information Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time Collect payments from patients at time of treatment and Inform patients of financial treatment plan options Manage inbound and outbound calls in a timely manner Requirements Previous administrative work in a dental office is required Positive attitude and enthusiasm for the workday Excellent customer service skills with an outgoing, people friendly personality The ideal applicant will display and demonstrate excellent communication skills with staff and patients Desire to learn new skills and expand your potential Schedule is Monday - Saturday, with one day off Compensation Package and Benefits Compensation will be comprised of a base salary that is commensurate with experience Full Medical Insurance with BCBS, employer pays on average 66% of premium! Dental/Vision Short Term and Long Term Disability Coverage Life Insurance 401(k) with matching Flexible Spending account and more! Job Type: Full-Time Company Overview United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care.We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.Job Type: Full-time
    $29k-34k yearly est. 2d ago
  • Guest Service Agent

    Property Management 3.9company rating

    Front Desk Agent Job In Milwaukee, WI

    This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
    $26k-32k yearly est. 50d ago
  • Guest Service Representative

    Milwaukee Bucks, Inc.

    Front Desk Agent Job In Milwaukee, WI

    Job Title: Guest Service Representative Class: Part-time, Non-Exempt Reports to: Director of Guest Experience The Milwaukee Bucks are looking for hardworking people who embrace diversity, equity & inclusion in a workplace where everyone feels valued and inspired. It all begins with outstanding talent. It all begins with YOU! #FearTheDeer What We Offer: Mental Health Resources On-the-job Training Milwaukee Bucks and NBA League Discounts Employer Paid Parking Summary: Guest Service Representatives (GSRs) provide exceptional service to thousands of guests attending games, concerts and events at the Fiserv Forum and Deer District, while striving to achieve the Milwaukee Bucks' mission to be the most successful, diverse, and inclusive sports and entertainment company in the world. GSRs should embrace a flexible approach to event work and may be assigned to the following responsibilities for any given event: Greeter, Ticket Taker, Usher, Escalator or Elevator Attendant, Guest Concierge, Mobility Team Representative, and Access Control Attendant. Each duty requires the GSR to interact with the guests, provide information and answer guest questions, and maintain an upbeat/positive demeanor, always. This role has union representation by MASH. Position Responsibilities: Greeter/Ticket Taker: Welcome guests to the arena or event with an energetic and courteous attitude and thank them and bid farewell at the event's conclusion. Communicate entry and security policies with guests who are waiting in entry lines in order to expedite the entry process. Scan guests' tickets using mobile technology devices and assist guests with retrieving tickets from their personal mobile devices when necessary. Usher: Greet and direct guests to their seats, and respond to their needs, questions, comments, and concerns. Monitor guest behavior inside assigned seating areas to prevent or quickly respond to any potential issues. Enforce the Milwaukee Bucks, Deer District and Fiserv Forum Guest Code of Conduct. Assist supervisory staff in deescalating guest issues, when necessary. Help guide guests out of the seating area quickly and efficiently in the event of an emergency or evacuation. Elevator/Escalator Attendant: Operate elevators to transport guests to the appropriate level of the arena. Check guests' tickets for those accessing premium areas to ensure appropriate access. Assist guests by providing directions and answers to commonly asked questions. Ensure guests are using the escalators or elevators safely and report any concerns to management Offer priority access to guests using mobility devices or those with the greatest need Access Control Host: Check guest tickets or credentials to premium or restricted areas to ensure appropriate access to that location. Welcome guests to premium areas or special events with an upbeat, energetic attitude. Provide guests with directions and information and answer event-related questions. Mobility Assistance Host/Hostess: Assist guests requesting wheelchair service to and from their seats. Monitor the Americans with Disabilities Act (ADA) seating areas and provide assistance to guests, if necessary, in the event of an emergency. Guest Concierge: Provide detailed information, answer questions and field concerns and suggestions from guests visiting the Guest Concierge Desks with a friendly, approachable attitude. Be patient and calm when resolving guest issues and deescalating volatile situations. Collect lost-and-found items and record the receipt of those items in an online tracking system. Distribute “First Game Certificates” to guests and in-arena contest prizes to contest winners. All GSRs, regardless of their assignment, will: Occasionally assist with pre-event set up and post-event clean up. Provide guests with a high-level of service by answering questions, giving information, and quickly responding to their needs. Maintain a positive/upbeat demeanor while working in a fast-paced, high-profile environment, and welcome the opportunity to resolve any guest concerns or conflicts quickly and efficiently. Perform other related duties as directed by supervisory and management team. Qualification Requirements: 18 years or older is required. At least 2 years of customer service experience a plus! Excellent customer service and communication skills. Ability to remain calm and focused in a fast-paced, high-attendance environment with diverse guest demographics. Ability to exercise sound, objective judgment to diffuse volatile and confrontational situations. Ability to memorize the layout of the Fiserv Forum and Deer District (seating sections, restroom and concession stand locations, attractions, etc.) in order to best assist guests. Maintain a neat, professional appearance as outlined by the Milwaukee Bucks and Fiserv Forum team member handbook. Be available to work at least 60% of scheduled Bucks, Fiserv Forum and Deer District events each month. Work a flexible schedule (variety of shifts) to include weekends and evenings and some holidays. Some overtime may be required. Ability to stand for an entire shift. (Reasonable accommodations will be made in accordance with the Americans with Disabilities Act.) Ability to walk throughout venue, up and down stairs, and on uneven surfaces, and ramps. (Reasonable accommodations will be made in accordance with the Americans with Disabilities Act.) Ability to bend, work in high elevations (all levels of the arena) and enclosed spaces (including elevators) Be comfortable in large crowds. Noise levels in the work environment are frequently loud. Be able to work both indoors and outdoors; may be exposed to all weather conditions, including extreme heat and cold. All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws. The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation. We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
    $24k-32k yearly est. 8d ago
  • Guest Service Representative - Holiday Inn Express & Suites New Berlin

    Golder Hospitality

    Front Desk Agent Job In New Berlin, WI

    The Holiday Inn Express & Suites New Berlin is hiring a part-time PM Guest Service Representative to join our team. As a Guest Service Representative, you will be responsible for providing an exceptional guest experience at all times. You will be the first point of contact for our guests and will provide information and assistance throughout their stay. Our Front Desk Associates are the first impression our guests have with our business and it is essential that they create a positive first impression with a professional, energetic, and enthusiastic demeanor in order to provide an exceptional guest experience. Hours: 2pm-10pm, 3 days a week, including weekends. Must have the flexibility to work holidays. What we offer YOU? * Competitive Wages * Personal Days Off * Bonus Plan * Referral programs * Holiday pay * Travel discounts nationwide at IGH family of hotels * Areas for advancement The primary responsibility of our Guest Service Representative is to deliver excellent customer service while interacting with guests during the check-in and check-out procedure. The essential functions of a Guest Service Representative position include: * Performing the check-in and check-out process * Answer all incoming and in-house phone calls * Assist callers with making and/or changing reservations * Assist all guests as necessary to ensure a positive experience * Ability to work while standing for extended periods of time. * Communicate with guests and employees both verbally and in writing to answer questions and provide clear direction Requirements Candidates must possess the following knowledge, skills, and abilities: * Great attention to detail * Excellent knowledge of local attractions and entertainment venues * Considerable knowledge of computer systems for registration, reservations and backup systems * Above average mathematical comprehension to understand and interpret numbers as they apply to operations in hotels * Ability to read, write, speak and understand the English language to communicate with employees and guests * Ability to effectively interact with internal and external customers, some of whom will require a high level of patience, tact and diplomacy, to defuse anger, collect accurate information and resolve conflicts Note: Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
    $24k-32k yearly est. 11d ago
  • Front Desk (Waukegan)

    Dental Dreams LLC 3.8company rating

    Front Desk Agent Job In Waukegan, IL

    The Role : Dental Dreams LLC in Waukegan, IL is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We : Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-34k yearly est. 21h ago
  • Guest Service Representative - Days - Libertyville IL

    Tricoci University of Beauty Culture

    Front Desk Agent Job In Libertyville, IL

    Guest Service Representative Report To: Campus Director FLSA Status: Non-Exempt The Company: Tricoci University of Beauty Culture (TUBC) is a Chicago-based education company focused on the beauty industry. Founded by Mario Tricoci, an accomplished leader and world-renown innovator in the beauty industry, TUBC provides a premium education that develops graduates with the skills, knowledge and professionalism desired by leading companies in the industry. Summary: Receive calls from prospective students, clients and direct the calls accordingly. Ensure high customer service standards and positively influence and motivate the students. Perform administrative functions. Abide by the school, state, and federal policies. Responsibilities: Prepare work area and maintain master client file. Ensure adequate supplies are available at the front desk. Greet clients and schedule their services, suggesting add on services. Deliver superior customer service to each client. Resolve client situations within company standards. Handle all transactions for clients - Check-in, Check-out, Gift Card Sales, and VIP Program Sales. Assist with and sell retail products. Clean work area regularly each day. Actively participate in sales promotions. Close out and balance the cash drawer after each shift. Responsible for cash drawer accuracy. Ensure the new client card is filled out correctly and that each client understands that “All services are performed by students under the supervision of licensed Teachers”. Dust and re-stock retail shelves. Maintain an accurate client system data base. Comply with all state, federal, and campus policies. Assist with special projects. Knowledge, Skills, and Abilities: Superior Customer Service Skills, consistent communication skills Team Player Cash Handling Detail Oriented, Computer skills Good organizational skill
    $23k-30k yearly est. 46d ago
  • Unit Secretary

    UW Health Rehabilitation Hospital 4.5company rating

    Front Desk Agent Job In Watertown, WI

    UW Health Rehabilitation Hospital is proud to be recognized by Newsweek as the #1 Rehabilitation Hospital in Wisconsin. UW Health Rehabilitation Hospital is a 50-bed inpatient acute rehabilitation hospital operated jointly by Lifepoint Health in partnership with UW Health and UnityPoint Health - Meriter. A career at UW Health Rehabilitation Hospital is more than a job. It's a chance to be a vital member of an interdisciplinary team caring for people in the “City of Four Lakes” who need continued care to recover completely. You have specialized skills and our patients in the Madison metropolitan area need them! If you are an enthusiastic individual seeking an environment dedicated to superior patient care and an organization with a strong mission to serve our community, we invite you to apply! Our Benefits: New competitive pay rates Various shift availabilities Tuition assistance/reimbursement Low nurse-to-patient ratios Low therapist-to-patient ratios Expansive benefit package
    $30k-34k yearly est. 2d ago

Learn More About Front Desk Agent Jobs

How much does a Front Desk Agent earn in Greenfield, WI?

The average front desk agent in Greenfield, WI earns between $24,000 and $35,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average Front Desk Agent Salary In Greenfield, WI

$29,000

What are the biggest employers of Front Desk Agents in Greenfield, WI?

The biggest employers of Front Desk Agents in Greenfield, WI are:
  1. CSM Companies
  2. Crescent Careers
  3. The Marcus Corporation
  4. Hotel Services
  5. Marcus Hotels & Resorts
  6. Bravo Hospitality Group
  7. Crowne Plaza Milwaukee Airport
  8. Ema Mke Hotel Operator
  9. Hotel Metro
  10. Marcuscorp
Job type you want
Full Time
Part Time
Internship
Temporary