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Front desk agent jobs in Greensboro, NC - 150 jobs

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  • Front Desk Associate

    Greensboro Country Club 4.1company rating

    Front desk agent job in Greensboro, NC

    Job Description Front Desk Associate DEPARTMENT: Fitness, Health and Wellness The goal of the Front Desk staff member is to support the fitness staff and the goals of the fitness operation by providing hospitable service to the members of the Club and maintaining all front desk duties. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Greet and check in each member that enters the fitness facility Build rapport with members, and get to know each of them Answer all phone calls and member inquiries with clear information for each member Utilize NorthStar POS system to manage member accounts for various items such as including food, class fees, and training fees Assist trainers in managing their schedules and tracking member sessions Open and shut down fitness facility when needed by turning on and off lights, TVs, music, etc. Assist with keeping the fitness center stocked with various including food, drinks, towels, etc. Maintain a clean and organized front desk and lobby area Attend all required meetings and training for Fitness staff Serve as Floor Attendant and assist with special events when needed Other duties as assigned by the Fitness Coordinator, Wellness and Outreach Coordinator of the Director of Fitness, Health and Wellness 10-20 hours per week and pay is $10-$11 per hour Must be available nights and weekends. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong organizational and communication skills and outstanding customer service skills Excel at building relationships with a variety of individuals Have a positive attitude that contributes to a positive team culture REPORTS TO: Fitness Manager SUPERVISES: No supervisory responsibilities Job Posted by ApplicantPro
    $10-11 hourly 10d ago
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  • Front Desk Agent

    Triad Lanes

    Front desk agent job in Greensboro, NC

    Triad Lanes in Greensboro, NC is looking for one front desk agent to join our 38 person strong team. We are located on 21 Oak Branch Dr.. Our ideal candidate is self-driven, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application.
    $23k-29k yearly est. 60d+ ago
  • Front Desk Agent

    HVMG

    Front desk agent job in Greensboro, NC

    As a Front Desk Agent , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions. You will report to the Front Office Manager or Front Office Supervisor. A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Education & Experience Hotel experience is always a plus! Applicants should have: A combination of education and experience. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
    $23k-29k yearly est. Auto-Apply 27d ago
  • Front Desk Agent

    Stanley GB OPS LLC

    Front desk agent job in Greensboro, NC

    Job DescriptionBenefits: Competitive salary Flexible schedule Free uniforms Opportunity for advancement Paid time off Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. If you have Opera cloud experience that is a plus. 3pm-11pm Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $23k-29k yearly est. 15d ago
  • Front Desk Agent

    Greensboro-High Point Marriott Airport

    Front desk agent job in Greensboro, NC

    Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions. You will report to the Front Office Manager or Front Office Supervisor. A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Education & Experience Hotel experience is always a plus! Applicants should have: A combination of education and experience. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
    $23k-29k yearly est. 26d ago
  • Front Desk Agent

    Graduate Hotels 4.1company rating

    Front desk agent job in Chapel Hill, NC

    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $23k-27k yearly est. 3d ago
  • Front Desk Agent at Fairfield Inn Winston Salem Downtown

    Summit Hospitalityorporated

    Front desk agent job in Winston-Salem, NC

    Part-time Description Full SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS: Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt Strong leadership skills Excellent oral and written communication skills Demonstrated planning and organizational ability Able to prioritize and quickly change direction as needs arise Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System Able to diagnose and repair simple computer problems Skilled in math and able to operate a 10 key by touch DUTIES & RESPONSIBILITIES: Provide Customer Service to guests in an intelligent and professional manner Run shift reports/journals from Front Office Systems Prepare daily arrivals/departure reports with a strong focus on guest requests. Makes corrections and adjustments and handles all computer problems that might occur throughout the shift Reviews and corrects discrepancies in the Front Desk System Ensures complete guest satisfaction Completes Guest registration process Must be familiar with computer systems for Guest reservation information processing Must verify and imprint Guest credit cards for authorization Must be well versed in cash handling and accurately balance house bank Assigns guests rooms based on preferences and availability Drives the Revenue Management process by selling rooms at various rates Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution Answers questions in regards to hotel facilities and services Answers the telephone and books reservations Answers Guest inquiries for local directions/events Recommends local area restaurants, points of interest, or needs for transportation Maintains cleanliness of front desk, lobby, and back office Follows up promptly with Guest check-ins, complaints, and other requests Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity Participates in Hotel Safety Committee Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People Duties are subject to change and additional duties may be assigned as needed by the manager on duty Able to drive Company's Vehicle for Guests Transportation to/from Assists with setting up meeting rooms WORK ENVIRONMENT: Flexible work schedule including weekends; this position is referred to as first or second shift. Able to lift 50 lbs Valid Driver's license Sitting, standing, reaching, and bending for extended periods of time.
    $23k-29k yearly est. 60d+ ago
  • Front Desk

    Picklr Franchise-Utah

    Front desk agent job in Greensboro, NC

    Job DescriptionCompany Overview:The Picklr is positioned to be one of the most influential voices in pickleball and is already the industry leader of indoor clubs. A recent partnership with the Professional Pickleball Association means the best players in the world now train and instruct at The Picklr, and we own Stack Athletics, one of the fastest-growing pickleball apparel brands. The Stack Pro team has some of the most recognizable names in the sport and elevates short-court style with a youthful approach. We even have part ownership of a professional MLP team. Pickleball is the fastest-growing sport in the world, and The Picklr is meeting the demand for the ultimate pickleball experience with an inspiring, athlete-driven brand. If you're ready to work hard and play hard, come join our team. Position Overview:We are looking for passionate individuals who are self motivated and love working with people for our Front Desk Coordinator position. The Front Desk Coordinator would be responsible for answering phones, checking members in for their reservations, and helping solve on the spot. You would get the opportunity to work closely with the members and help provide them with a positive experience at the Picklr. Responsibilities: Answer phone calls and messages that come into the club Greet and check in members for their reservations Assist with keeping the Club clean and orderly at all times Provide members with the best experience possible Qualifications: Experience in customer service Experience with technology Roles and Responsibilities Role #1 - Play by Point (Court Reservation Software) Checking in members and guest, collecting/adding payment prior to use of the club and transactions on a weekly basis Assist guest with memberships, and members with event registration and reservations Role #2 - Customer service Stay near the front desk to assist when people enter the club No messages left unread at the end of each shift on podium and GroupMe Answering/Completing phone calls Accommodating daily questions members/guest may have Make sure things are clean at the beginning and end of each shift Refill toilet paper, hand towels, and soap if needed Empty garbage cans Wipe down bathrooms Pick up garbage off the floor Role #3 - Running Programs Correctly run the programs that occur during your shift Open play Make sure previous groups have cleared the courts Check people in and process payments Answer questions about open play rotation Clean up after the event Leagues All court assignments will be prepared for you by the Member Experience & Sales Manager - please stick to the sheets Put two balls and clipboard with court assignments in each of the used court baskets Answer any questions regarding upcoming leagues or the league format Collect clipboards and balls from all the used courts after the event Role #4 - Membership Sales Promote the club and membership opportunities Know the membership well enough to sell over the phone, in the club, or in public Complete the Member Retention Program during each shift E04JI802mpqq4085d1o
    $21k-26k yearly est. 27d ago
  • Guest Service Agent

    Daly Seven 4.1company rating

    Front desk agent job in Greensboro, NC

    Guest Service Agent is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time. Greet guests; check them in and out with friendliness, speed and accuracy. Maintain all paperwork as required by your shift. Initial and date when applicable. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly. Operate switchboard and transfer calls as required by shift. Keep all business confidential on and off duty. Know room rates, locations, and furnishings of all rooms. Know physical make-up of building - interior and exterior. Promote membership in the franchise's membership club. Help secure lodging for guest by referrals when hotel is full. Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image. Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability. Know status of reservations on a daily and future basis. Be able to handle guest complaints. Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm. Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Each shift must keep lobby and office area clean at all times. Know the computer operations including procedures for shut down when necessary. Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly. Know the location of the ADA box and how to use it. Complete Call Back Sheet and file. Complete Room Availability form. Complete Comment Log for your shift. Complete Shift Verification Form. Perform all other duties as assigned.
    $23k-28k yearly est. 60d+ ago
  • Front Desk Receptionist

    Smart Stack Impact

    Front desk agent job in Greensboro, NC

    Job DescriptionDescription Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape. Job Overview: Smart Stack Impact is seeking a friendly and organized Receptionist to join our Greensboro, NC office. The Receptionist will be the first point of contact for clients, visitors, and employees, providing a welcoming and professional atmosphere. The ideal candidate will manage front desk operations, handle administrative tasks, and support the overall functioning of the office. Location: Greensboro, NC On site job Salary Range: $38.500- $49.500 yearly Key Responsibilities Greet and welcome clients, visitors, and employees with a warm and professional demeanor Answer and direct phone calls in a timely and courteous manner Manage the reception area to ensure it is clean, organized, and presentable at all times Schedule and coordinate appointments and meetings for staff members Receive and distribute incoming mail and packages Maintain office supplies inventory by checking stock and placing orders as necessary Assist with administrative tasks such as data entry, filing, and photocopying Skills, Knowledge and Expertise High school diploma or equivalent Proven experience as a Receptionist or in a similar role Proficient in using Microsoft Office suite Excellent verbal and written communication skills Strong organizational and multi-tasking abilities Benefits Competitive salary range: $38.500- $49.500 yearly Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Professional development opportunities
    $25k-32k yearly est. 19d ago
  • Animal Care Receptionist - Guest Service Agent

    Almost Home Boarding and Grooming

    Front desk agent job in Greensboro, NC

    Join Almost Home Boarding and Grooming, Greensboro's premier pet boarding and grooming facility, and discover a rewarding career where you'll make a difference in the lives of pets and their owners. As a part-time Animal Care Receptionist - Guest Service Agent, you'll have the opportunity to surround yourself with furry companions while providing exceptional service. Join our team and unleash your potential! WHY YOU SHOULD JOIN OUR AMAZING TEAM Why should you join us? There are many reasons why! Here's what you'll gain: Competitive pay of $10 per hour Flexible work schedule of 4-5 days per week Comprehensive benefits package, including free pet boarding, grooming discounts, bonuses, merit-based raises, charitable donation opportunities, and gift cards If you're passionate about pets and ready to be part of a thriving pet care community, keep reading! THE TYPE OF CANDIDATE WE'RE LOOKING FOR: Are you a compassionate and dedicated individual with a knack for providing exceptional service? We're seeking an Animal Care Receptionist - Guest Service Agent who can bring enthusiasm and essential work to our team. Our ideal candidate should exhibit strong communication and organizational skills while meeting the following qualifications: High school diploma or equivalent At least 6 months of experience in a fast-paced office environment Proficient in office administration and MS Office programs If you possess these qualifications, keep reading to find out what your day entails! YOUR DAY-TO-DAY AS AN ANIMAL CARE RECEPTIONIST - GUEST SERVICE AGENT: As an Animal Care Receptionist - Guest Service Agent at Almost Home Boarding and Grooming, get ready to unleash your passion for pets and deliver an extraordinary experience for both pet owners and their cherished companions. Your role is crucial in providing unparalleled service that will make tails wag and hearts purr with delight. Prepare for an adventure-packed day where you'll be the first point of contact, greeting callers with a friendly woof or meow. Your expertise in handling inquiries and your infectious enthusiasm will guide customers through the maze of questions they may have. But that's not all! You'll be the conductor of a seamless check-in and check-out process for our four-legged guests. As the guardian of their well-being, you'll ensure all pets have their vaccinations up-to-date, creating a safe and healthy haven for them to romp and play. Flexing your extraordinary communication and organizational skills, you'll masterfully juggle multiple tasks, providing pet parents with vital information and support. Your dedication to creating a warm and inviting atmosphere will transform Almost Home Boarding and Grooming into the ultimate destination for exceptional animal care! LEARN A LITTLE BIT ABOUT US Almost Home Boarding & Grooming is Greensboro's premier pet boarding and grooming facility. We offer unmatched service and the same level of care and comfort that our customers give their pets at home. Everything we do is based on our core values of hard work, fun, positivity, teamwork, communication, kindness, cleanliness, and the pursuit of excellence. Our work environment is extremely supportive and conducive to learning and growing. We hire our people because they are fun! We love being around our staff and we know you will too. Plus, we offer generous wages, benefits, and perks! TAKE THE NEXT STEP: Ready to unleash your passion for animals and become an Animal Care Receptionist - Guest Service Agent at Almost Home Boarding and Grooming? Apply now through our quick and easy 3-minute application process and take the first step toward an exciting career. Don't miss the opportunity to make a meaningful impact on the lives of our furry friends and their owners. Apply today!
    $10 hourly 60d+ ago
  • Medical Front Desk Receptionist

    Summit Spine and Joint Centers

    Front desk agent job in Asheboro, NC

    Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the Southeast while providing clinical and surgical services to our patients. Integrated Pains Solutions, PLLC is the North Carolina division of SSJC with over 11 clinics in North Carolina and growing. We excel in providing quality care to all our patients and are trend setters in the field with our multi-modality treatment options and varied care delivery models. We are seeking qualified individuals to join our team and provide exceptional patient care! OPEN POSITION LOCATIONS: Asheboro, NC Full time position- Monday- Friday. Monday - Thursday 7:30 am-5pm and Friday 7:30am-12pm. POSITION SUMMARY: The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting, and checking in/checking out all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff. DUTIES AND RESPONSIBILITIES · Greets and directs all patients within the practice · Obtaining patient demographic and verifying insurance information at each visit. · Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records. · Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc. · Obtaining patient authorization for medical records release (HIPAA compliance). · Schedules any necessary appointments after completion of patient visit. · Monitor and review patient schedules for next day office appointments. · Identifying and resolving minor patient billing complaints. · Assists in ordering, receiving, and stocking of office supplies. · Maintaining cleanliness of waiting room. · Assists other Medical Receptionists and Medical Secretaries as needed. · Other duties as assigned. EDUCATION & EXPERIENCE · Minimum of a High School diploma; Associates Degree preferred. · At least one-year relevant experience and/or training. · EMR experience preferred. QUALIFICATIONS & REQUIREMENTS: · Strong organizational skills. · Strong multi-tasking skills. · Strong verbal and written communication skills. ·Ability to work independently on assigned tasks as well as accept direction on given assignments. · Able to work collectively with administration and staff.
    $24k-32k yearly est. 3d ago
  • FRONT DESK CLERK

    Home2 Suites By Hilton Winston-Salem Hanes Mall

    Front desk agent job in Winston-Salem, NC

    Job Description Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion. Duties include: Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys Also follows brand standards for checking in elite members Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill Handles incoming guest phone reservations Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions Handles all guest complaints or problems to exceed the guest expectations Handles all guest service requests, makes changes as necessary Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages Keeps records of room availability and guest's accounts. Operates front desk software Maintains a balanced cash/billing drawer Maintains and takes responsibility for all cash and credit card transactions during working hours Completes any necessary accounts receivable and direct billing tasks Follows brand standards when processing guests' stays based on brand point system Welcome guests and respond to requests in a prompt and professional manner Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment Uses suggested selling techniques to sell rooms and to promote other services of the hotel Coordinates room status updates with housekeeping department Knows how to use office equipment Knows all safety and emergency procedures Maintains awareness of all rates Communicates with the previous and following shifts Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera Ensures compliance with energy conservation and job safety requirements Proactively maintain assigned areas and equipment Ensure efficient completion of daily assignments in a timely manner Report all safety concerns to management Attend and participate in all mandatory trainings and meetings Flexible with schedule and assignments Maintain effective performance under pressure May perform similar duties as requested by supervisor Requirements: Excellent customer service skills Ability to work independently and with others Good communication skills Ability to give and follow verbal and written instructions Attention to detail Ability to multi task Displays good initiative #hc193875
    $21k-26k yearly est. 9d ago
  • Fuel Fitness Front Desk Attendant

    Fuel Fitness Holdings LLC

    Front desk agent job in Winston-Salem, NC

    Job DescriptionBenefits: Bonus based on performance Flexible schedule Training & development Welcome to Fuel Fitness! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work. Evenings from 4pm-9pm weekends 9am-3pm Perks of the job: Competitive pay Fast paced work environment Free gym membership So, who are we looking for? Someone with a certain level of social intelligence. You will be working with many different personality types with members and on staff. You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others
    $19k-25k yearly est. 21d ago
  • Fuel Fitness Front Desk Attendant

    General Accounts

    Front desk agent job in Winston-Salem, NC

    Benefits: Bonus based on performance Flexible schedule Training & development Welcome to Fuel Fitness! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work. Evenings from 4pm-9pm weekends 9am-3pm Perks of the job: • Competitive pay • Fast paced work environment • Free gym membership So, who are we looking for? • Someone with a certain level of social intelligence. • You will be working with many different personality types with members and on staff. • You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. • You work hard and go straight for the goal. • You are excited about meeting new people. • You have a positive attitude and look forward to helping others Compensation: $10.00 per hour
    $10 hourly Auto-Apply 60d+ ago
  • Front Desk Agent At Triad Lanes

    Triad Lanes

    Front desk agent job in Greensboro, NC

    Job Description Triad Lanes in Greensboro, NC is looking for one front desk agent to join our 38 person strong team. We are located on 21 Oak Branch Dr.. Our ideal candidate is self-driven, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $23k-29k yearly est. 11d ago
  • Front Desk Agent

    HVMG

    Front desk agent job in Winston-Salem, NC

    As a Front Desk Agent , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions. You will report to the Front Office Manager or Front Office Supervisor. A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Education & Experience Hotel experience is always a plus! Applicants should have: A combination of education and experience. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
    $23k-29k yearly est. Auto-Apply 10d ago
  • Front Desk Agent at Fairfield Inn Winston Salem Downtown

    Summit Hospitality Incorporated 3.4company rating

    Front desk agent job in Winston-Salem, NC

    Description:Full SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS: Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt Strong leadership skills Excellent oral and written communication skills Demonstrated planning and organizational ability Able to prioritize and quickly change direction as needs arise Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System Able to diagnose and repair simple computer problems Skilled in math and able to operate a 10 key by touch DUTIES & RESPONSIBILITIES: Provide Customer Service to guests in an intelligent and professional manner Run shift reports/journals from Front Office Systems Prepare daily arrivals/departure reports with a strong focus on guest requests. Makes corrections and adjustments and handles all computer problems that might occur throughout the shift Reviews and corrects discrepancies in the Front Desk System Ensures complete guest satisfaction Completes Guest registration process Must be familiar with computer systems for Guest reservation information processing Must verify and imprint Guest credit cards for authorization Must be well versed in cash handling and accurately balance house bank Assigns guests rooms based on preferences and availability Drives the Revenue Management process by selling rooms at various rates Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution Answers questions in regards to hotel facilities and services Answers the telephone and books reservations Answers Guest inquiries for local directions/events Recommends local area restaurants, points of interest, or needs for transportation Maintains cleanliness of front desk, lobby, and back office Follows up promptly with Guest check-ins, complaints, and other requests Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity Participates in Hotel Safety Committee Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People Duties are subject to change and additional duties may be assigned as needed by the manager on duty Able to drive Company's Vehicle for Guests Transportation to/from Assists with setting up meeting rooms WORK ENVIRONMENT: Flexible work schedule including weekends; this position is referred to as first or second shift. Able to lift 50 lbs Valid Driver's license Sitting, standing, reaching, and bending for extended periods of time. Requirements:
    $23k-28k yearly est. 9d ago
  • Animal Care Receptionist - Guest Service Agent

    Almost Home Boarding and Grooming

    Front desk agent job in Greensboro, NC

    Job Description Join Almost Home Boarding and Grooming, Greensboro's premier pet boarding and grooming facility, and discover a rewarding career where you'll make a difference in the lives of pets and their owners. As a part-time Animal Care Receptionist - Guest Service Agent, you'll have the opportunity to surround yourself with furry companions while providing exceptional service. Join our team and unleash your potential! WHY YOU SHOULD JOIN OUR AMAZING TEAM Why should you join us? There are many reasons why! Here's what you'll gain: Competitive pay of $10 per hour Flexible work schedule of 4-5 days per week Comprehensive benefits package, including free pet boarding, grooming discounts, bonuses, merit-based raises, charitable donation opportunities, and gift cards If you're passionate about pets and ready to be part of a thriving pet care community, keep reading! THE TYPE OF CANDIDATE WE'RE LOOKING FOR: Are you a compassionate and dedicated individual with a knack for providing exceptional service? We're seeking an Animal Care Receptionist - Guest Service Agent who can bring enthusiasm and essential work to our team. Our ideal candidate should exhibit strong communication and organizational skills while meeting the following qualifications: High school diploma or equivalent At least 6 months of experience in a fast-paced office environment Proficient in office administration and MS Office programs If you possess these qualifications, keep reading to find out what your day entails! YOUR DAY-TO-DAY AS AN ANIMAL CARE RECEPTIONIST - GUEST SERVICE AGENT: As an Animal Care Receptionist - Guest Service Agent at Almost Home Boarding and Grooming, get ready to unleash your passion for pets and deliver an extraordinary experience for both pet owners and their cherished companions. Your role is crucial in providing unparalleled service that will make tails wag and hearts purr with delight. Prepare for an adventure-packed day where you'll be the first point of contact, greeting callers with a friendly woof or meow. Your expertise in handling inquiries and your infectious enthusiasm will guide customers through the maze of questions they may have. But that's not all! You'll be the conductor of a seamless check-in and check-out process for our four-legged guests. As the guardian of their well-being, you'll ensure all pets have their vaccinations up-to-date, creating a safe and healthy haven for them to romp and play. Flexing your extraordinary communication and organizational skills, you'll masterfully juggle multiple tasks, providing pet parents with vital information and support. Your dedication to creating a warm and inviting atmosphere will transform Almost Home Boarding and Grooming into the ultimate destination for exceptional animal care! LEARN A LITTLE BIT ABOUT US Almost Home Boarding & Grooming is Greensboro's premier pet boarding and grooming facility. We offer unmatched service and the same level of care and comfort that our customers give their pets at home. Everything we do is based on our core values of hard work, fun, positivity, teamwork, communication, kindness, cleanliness, and the pursuit of excellence. Our work environment is extremely supportive and conducive to learning and growing. We hire our people because they are fun! We love being around our staff and we know you will too. Plus, we offer generous wages, benefits, and perks! TAKE THE NEXT STEP: Ready to unleash your passion for animals and become an Animal Care Receptionist - Guest Service Agent at Almost Home Boarding and Grooming? Apply now through our quick and easy 3-minute application process and take the first step toward an exciting career. Don't miss the opportunity to make a meaningful impact on the lives of our furry friends and their owners. Apply today! Job Posted by ApplicantPro
    $10 hourly 11d ago
  • Guest Service Agent

    Daly Seven 4.1company rating

    Front desk agent job in Archdale, NC

    Guest Service Agent is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time. Greet guests; check them in and out with friendliness, speed and accuracy. Maintain all paperwork as required by your shift. Initial and date when applicable. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly. Operate switchboard and transfer calls as required by shift. Keep all business confidential on and off duty. Know room rates, locations, and furnishings of all rooms. Know physical make-up of building - interior and exterior. Promote membership in the franchise's membership club. Help secure lodging for guest by referrals when hotel is full. Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image. Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability. Know status of reservations on a daily and future basis. Be able to handle guest complaints. Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm. Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Each shift must keep lobby and office area clean at all times. Know the computer operations including procedures for shut down when necessary. Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly. Know the location of the ADA box and how to use it. Complete Call Back Sheet and file. Complete Room Availability form. Complete Comment Log for your shift. Complete Shift Verification Form. Perform all other duties as assigned.
    $23k-28k yearly est. 60d+ ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Greensboro, NC?

The average front desk agent in Greensboro, NC earns between $21,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Greensboro, NC

$26,000

What are the biggest employers of Front Desk Agents in Greensboro, NC?

The biggest employers of Front Desk Agents in Greensboro, NC are:
  1. Triad Lanes
  2. crestview
  3. Marriott International
  4. Greensboro-High Point Marriott Airport
  5. HVMG
  6. Stanley GB OPS LLC
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