Front desk agent jobs in Greensboro, NC - 150 jobs
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Front Desk Associate
Greensboro Country Club 4.1
Front desk agent job in Greensboro, NC
Job Description
FrontDesk Associate
DEPARTMENT: Fitness, Health and Wellness
The goal of the FrontDesk staff member is to support the fitness staff and the goals of the fitness operation by providing hospitable service to the members of the Club and maintaining all frontdesk duties.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Greet and check in each member that enters the fitness facility
Build rapport with members, and get to know each of them
Answer all phone calls and member inquiries with clear information for each member
Utilize NorthStar POS system to manage member accounts for various items such as including food, class fees, and training fees
Assist trainers in managing their schedules and tracking member sessions
Open and shut down fitness facility when needed by turning on and off lights, TVs, music, etc.
Assist with keeping the fitness center stocked with various including food, drinks, towels, etc.
Maintain a clean and organized frontdesk and lobby area
Attend all required meetings and training for Fitness staff
Serve as Floor Attendant and assist with special events when needed
Other duties as assigned by the Fitness Coordinator, Wellness and Outreach Coordinator of the Director of Fitness, Health and Wellness
10-20 hours per week and pay is $10-$11 per hour
Must be available nights and weekends.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Strong organizational and communication skills and outstanding customer service skills
Excel at building relationships with a variety of individuals
Have a positive attitude that contributes to a positive team culture
REPORTS TO: Fitness Manager
SUPERVISES: No supervisory responsibilities
Job Posted by ApplicantPro
$10-11 hourly 10d ago
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Front Desk Agent
Triad Lanes
Front desk agent job in Greensboro, NC
Triad Lanes in Greensboro, NC is looking for one frontdeskagent to join our 38 person strong team. We are located on 21 Oak Branch Dr.. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a frontdeskagent or similar position
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application.
$23k-29k yearly est. 60d+ ago
Front Desk Agent
HVMG
Front desk agent job in Greensboro, NC
As a
FrontDeskAgent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdeskagent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$23k-29k yearly est. Auto-Apply 27d ago
Front Desk Agent
Stanley GB OPS LLC
Front desk agent job in Greensboro, NC
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly FrontDeskAgent to provide exceptional service to our hotel guests. The FrontDeskAgent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The FrontDeskAgent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. If you have Opera cloud experience that is a plus. 3pm-11pm
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$23k-29k yearly est. 15d ago
Front Desk Agent
Greensboro-High Point Marriott Airport
Front desk agent job in Greensboro, NC
FrontDeskAgent
As a
FrontDeskAgent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdeskagent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$23k-29k yearly est. 26d ago
Front Desk Agent
Graduate Hotels 4.1
Front desk agent job in Chapel Hill, NC
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep frontdesk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in FrontDesk Operations
In-depth knowledge of hotel FrontDesk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$23k-27k yearly est. 3d ago
Front Desk Agent at Fairfield Inn Winston Salem Downtown
Summit Hospitalityorporated
Front desk agent job in Winston-Salem, NC
Part-time Description Full
SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS:
Two (2) years previous experience as a FrontDesk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt
Strong leadership skills
Excellent oral and written communication skills
Demonstrated planning and organizational ability
Able to prioritize and quickly change direction as needs arise
Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System
Able to diagnose and repair simple computer problems
Skilled in math and able to operate a 10 key by touch
DUTIES & RESPONSIBILITIES:
Provide Customer Service to guests in an intelligent and professional manner
Run shift reports/journals from Front Office Systems
Prepare daily arrivals/departure reports with a strong focus on guest requests.
Makes corrections and adjustments and handles all computer problems that might occur throughout the shift
Reviews and corrects discrepancies in the FrontDesk System
Ensures complete guest satisfaction
Completes Guest registration process
Must be familiar with computer systems for Guest reservation information processing
Must verify and imprint Guest credit cards for authorization
Must be well versed in cash handling and accurately balance house bank
Assigns guests rooms based on preferences and availability
Drives the Revenue Management process by selling rooms at various rates
Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution
Answers questions in regards to hotel facilities and services
Answers the telephone and books reservations
Answers Guest inquiries for local directions/events
Recommends local area restaurants, points of interest, or needs for transportation
Maintains cleanliness of frontdesk, lobby, and back office
Follows up promptly with Guest check-ins, complaints, and other requests
Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests
Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity
Participates in Hotel Safety Committee
Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People
Duties are subject to change and additional duties may be assigned as needed by the manager on duty
Able to drive Company's Vehicle for Guests Transportation to/from
Assists with setting up meeting rooms
WORK ENVIRONMENT:
Flexible work schedule including weekends; this position is referred to as first or second shift.
Able to lift 50 lbs
Valid Driver's license
Sitting, standing, reaching, and bending for extended periods of time.
$23k-29k yearly est. 60d+ ago
Front Desk
Picklr Franchise-Utah
Front desk agent job in Greensboro, NC
Job DescriptionCompany Overview:The Picklr is positioned to be one of the most influential voices in pickleball and is already the industry leader of indoor clubs. A recent partnership with the Professional Pickleball Association means the best players in the world now train and instruct at The Picklr, and we own Stack Athletics, one of the fastest-growing pickleball apparel brands. The Stack Pro team has some of the most recognizable names in the sport and elevates short-court style with a youthful approach. We even have part ownership of a professional MLP team. Pickleball is the fastest-growing sport in the world, and The Picklr is meeting the demand for the ultimate pickleball experience with an inspiring, athlete-driven brand. If you're ready to work hard and play hard, come join our team.
Position Overview:We are looking for passionate individuals who are self motivated and love working with people for our FrontDesk Coordinator position. The FrontDesk Coordinator would be responsible for answering phones, checking members in for their reservations, and helping solve on the spot. You would get the opportunity to work closely with the members and help provide them with a positive experience at the Picklr.
Responsibilities:
Answer phone calls and messages that come into the club
Greet and check in members for their reservations
Assist with keeping the Club clean and orderly at all times
Provide members with the best experience possible
Qualifications:
Experience in customer service
Experience with technology
Roles and Responsibilities
Role #1 - Play by Point (Court Reservation Software)
Checking in members and guest, collecting/adding payment prior to use of the club and transactions on a weekly basis
Assist guest with memberships, and members with event registration and reservations
Role #2 - Customer service
Stay near the frontdesk to assist when people enter the club
No messages left unread at the end of each shift on podium and GroupMe
Answering/Completing phone calls
Accommodating daily questions members/guest may have
Make sure things are clean at the beginning and end of each shift
Refill toilet paper, hand towels, and soap if needed
Empty garbage cans
Wipe down bathrooms
Pick up garbage off the floor
Role #3 - Running Programs
Correctly run the programs that occur during your shift
Open play
Make sure previous groups have cleared the courts
Check people in and process payments
Answer questions about open play rotation
Clean up after the event
Leagues
All court assignments will be prepared for you by the Member Experience & Sales Manager - please stick to the sheets
Put two balls and clipboard with court assignments in each of the used court baskets
Answer any questions regarding upcoming leagues or the league format
Collect clipboards and balls from all the used courts after the event
Role #4 - Membership Sales
Promote the club and membership opportunities
Know the membership well enough to sell over the phone, in the club, or in public
Complete the Member Retention Program during each shift
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$21k-26k yearly est. 27d ago
Guest Service Agent
Daly Seven 4.1
Front desk agent job in Greensboro, NC
Guest Service Agent
is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time.
General Job Description
Be ready to begin work at the specified time.
Greet guests; check them in and out with friendliness, speed and accuracy.
Maintain all paperwork as required by your shift. Initial and date when applicable.
Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly.
Operate switchboard and transfer calls as required by shift.
Keep all business confidential on and off duty.
Know room rates, locations, and furnishings of all rooms.
Know physical make-up of building - interior and exterior.
Promote membership in the franchise's membership club.
Help secure lodging for guest by referrals when hotel is full.
Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions.
Be polite and present a friendly and caring image.
Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property.
Check credit cards and guaranteed reservations for validity and acceptability.
Know status of reservations on a daily and future basis.
Be able to handle guest complaints.
Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located.
Know location of emergency lights.
Each shift must keep lobby and office area clean at all times.
Know the computer operations including procedures for shut down when necessary.
Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly.
Know the location of the ADA box and how to use it.
Complete Call Back Sheet and file.
Complete Room Availability form.
Complete Comment Log for your shift.
Complete Shift Verification Form.
Perform all other duties as assigned.
$23k-28k yearly est. 60d+ ago
Front Desk Receptionist
Smart Stack Impact
Front desk agent job in Greensboro, NC
Job DescriptionDescription Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape.
Job Overview: Smart Stack Impact is seeking a friendly and organized Receptionist to join our Greensboro, NC office. The Receptionist will be the first point of contact for clients, visitors, and employees, providing a welcoming and professional atmosphere. The ideal candidate will manage frontdesk operations, handle administrative tasks, and support the overall functioning of the office.
Location: Greensboro, NC
On site job
Salary Range:
$38.500- $49.500 yearly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a warm and professional demeanor
Answer and direct phone calls in a timely and courteous manner
Manage the reception area to ensure it is clean, organized, and presentable at all times
Schedule and coordinate appointments and meetings for staff members
Receive and distribute incoming mail and packages
Maintain office supplies inventory by checking stock and placing orders as necessary
Assist with administrative tasks such as data entry, filing, and photocopying
Skills, Knowledge and Expertise
High school diploma or equivalent
Proven experience as a Receptionist or in a similar role
Proficient in using Microsoft Office suite
Excellent verbal and written communication skills
Strong organizational and multi-tasking abilities
Benefits
Competitive salary range: $38.500- $49.500 yearly
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
$25k-32k yearly est. 19d ago
Animal Care Receptionist - Guest Service Agent
Almost Home Boarding and Grooming
Front desk agent job in Greensboro, NC
Join Almost Home Boarding and Grooming, Greensboro's premier pet boarding and grooming facility, and discover a rewarding career where you'll make a difference in the lives of pets and their owners. As a part-time Animal Care Receptionist - Guest Service Agent, you'll have the opportunity to surround yourself with furry companions while providing exceptional service. Join our team and unleash your potential!
WHY YOU SHOULD JOIN OUR AMAZING TEAM
Why should you join us? There are many reasons why! Here's what you'll gain:
Competitive pay of $10 per hour
Flexible work schedule of 4-5 days per week
Comprehensive benefits package, including free pet boarding, grooming discounts, bonuses, merit-based raises, charitable donation opportunities, and gift cards
If you're passionate about pets and ready to be part of a thriving pet care community, keep reading!
THE TYPE OF CANDIDATE WE'RE LOOKING FOR:
Are you a compassionate and dedicated individual with a knack for providing exceptional service? We're seeking an Animal Care Receptionist - Guest Service Agent who can bring enthusiasm and essential work to our team. Our ideal candidate should exhibit strong communication and organizational skills while meeting the following qualifications:
High school diploma or equivalent
At least 6 months of experience in a fast-paced office environment
Proficient in office administration and MS Office programs
If you possess these qualifications, keep reading to find out what your day entails!
YOUR DAY-TO-DAY AS AN ANIMAL CARE RECEPTIONIST - GUEST SERVICE AGENT:
As an Animal Care Receptionist - Guest Service Agent at Almost Home Boarding and Grooming, get ready to unleash your passion for pets and deliver an extraordinary experience for both pet owners and their cherished companions. Your role is crucial in providing unparalleled service that will make tails wag and hearts purr with delight.
Prepare for an adventure-packed day where you'll be the first point of contact, greeting callers with a friendly woof or meow. Your expertise in handling inquiries and your infectious enthusiasm will guide customers through the maze of questions they may have.
But that's not all! You'll be the conductor of a seamless check-in and check-out process for our four-legged guests. As the guardian of their well-being, you'll ensure all pets have their vaccinations up-to-date, creating a safe and healthy haven for them to romp and play.
Flexing your extraordinary communication and organizational skills, you'll masterfully juggle multiple tasks, providing pet parents with vital information and support. Your dedication to creating a warm and inviting atmosphere will transform Almost Home Boarding and Grooming into the ultimate destination for exceptional animal care!
LEARN A LITTLE BIT ABOUT US
Almost Home Boarding & Grooming is Greensboro's premier pet boarding and grooming facility. We offer unmatched service and the same level of care and comfort that our customers give their pets at home. Everything we do is based on our core values of hard work, fun, positivity, teamwork, communication, kindness, cleanliness, and the pursuit of excellence.
Our work environment is extremely supportive and conducive to learning and growing. We hire our people because they are fun! We love being around our staff and we know you will too. Plus, we offer generous wages, benefits, and perks!
TAKE THE NEXT STEP:
Ready to unleash your passion for animals and become an Animal Care Receptionist - Guest Service Agent at Almost Home Boarding and Grooming? Apply now through our quick and easy 3-minute application process and take the first step toward an exciting career. Don't miss the opportunity to make a meaningful impact on the lives of our furry friends and their owners. Apply today!
$10 hourly 60d+ ago
Medical Front Desk Receptionist
Summit Spine and Joint Centers
Front desk agent job in Asheboro, NC
Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the Southeast while providing clinical and surgical services to our patients. Integrated Pains Solutions, PLLC is the North Carolina division of SSJC with over 11 clinics in North Carolina and growing. We excel in providing quality care to all our patients and are trend setters in the field with our multi-modality treatment options and varied care delivery models. We are seeking qualified individuals to join our team and provide exceptional patient care!
OPEN POSITION LOCATIONS: Asheboro, NC Full time position- Monday- Friday. Monday - Thursday 7:30 am-5pm and Friday 7:30am-12pm. POSITION SUMMARY: The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting, and checking in/checking out all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff. DUTIES AND RESPONSIBILITIES · Greets and directs all patients within the practice · Obtaining patient demographic and verifying insurance information at each visit. · Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records. · Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc. · Obtaining patient authorization for medical records release (HIPAA compliance). · Schedules any necessary appointments after completion of patient visit. · Monitor and review patient schedules for next day office appointments. · Identifying and resolving minor patient billing complaints. · Assists in ordering, receiving, and stocking of office supplies. · Maintaining cleanliness of waiting room. · Assists other Medical Receptionists and Medical Secretaries as needed. · Other duties as assigned. EDUCATION & EXPERIENCE · Minimum of a High School diploma; Associates Degree preferred. · At least one-year relevant experience and/or training. · EMR experience preferred. QUALIFICATIONS & REQUIREMENTS: · Strong organizational skills. · Strong multi-tasking skills. · Strong verbal and written communication skills. ·Ability to work independently on assigned tasks as well as accept direction on given assignments. · Able to work collectively with administration and staff.
$24k-32k yearly est. 3d ago
FRONT DESK CLERK
Home2 Suites By Hilton Winston-Salem Hanes Mall
Front desk agent job in Winston-Salem, NC
Job Description
FrontDesk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion.
Duties include:
Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys
Also follows brand standards for checking in elite members
Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill
Handles incoming guest phone reservations
Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions
Handles all guest complaints or problems to exceed the guest expectations
Handles all guest service requests, makes changes as necessary
Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages
Keeps records of room availability and guest's accounts. Operates frontdesk software
Maintains a balanced cash/billing drawer
Maintains and takes responsibility for all cash and credit card transactions during working hours
Completes any necessary accounts receivable and direct billing tasks
Follows brand standards when processing guests' stays based on brand point system
Welcome guests and respond to requests in a prompt and professional manner
Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment
Uses suggested selling techniques to sell rooms and to promote other services of the hotel
Coordinates room status updates with housekeeping department
Knows how to use office equipment
Knows all safety and emergency procedures
Maintains awareness of all rates
Communicates with the previous and following shifts
Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera
Ensures compliance with energy conservation and job safety requirements
Proactively maintain assigned areas and equipment
Ensure efficient completion of daily assignments in a timely manner
Report all safety concerns to management
Attend and participate in all mandatory trainings and meetings
Flexible with schedule and assignments
Maintain effective performance under pressure
May perform similar duties as requested by supervisor
Requirements:
Excellent customer service skills
Ability to work independently and with others
Good communication skills
Ability to give and follow verbal and written instructions
Attention to detail
Ability to multi task
Displays good initiative
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$21k-26k yearly est. 9d ago
Fuel Fitness Front Desk Attendant
Fuel Fitness Holdings LLC
Front desk agent job in Winston-Salem, NC
Job DescriptionBenefits:
Bonus based on performance
Flexible schedule
Training & development
Welcome to Fuel Fitness! FrontDesk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work.
Evenings from 4pm-9pm weekends 9am-3pm
Perks of the job:
Competitive pay
Fast paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence.
You will be working with many different personality types with members and on staff.
You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others
$19k-25k yearly est. 21d ago
Fuel Fitness Front Desk Attendant
General Accounts
Front desk agent job in Winston-Salem, NC
Benefits:
Bonus based on performance
Flexible schedule
Training & development
Welcome to Fuel Fitness! FrontDesk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work.
Evenings from 4pm-9pm weekends 9am-3pm
Perks of the job:
• Competitive pay
• Fast paced work environment
• Free gym membership
So, who are we looking for?
• Someone with a certain level of social intelligence.
• You will be working with many different personality types with members and on staff.
• You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards.
• You work hard and go straight for the goal.
• You are excited about meeting new people.
• You have a positive attitude and look forward to helping others Compensation: $10.00 per hour
$10 hourly Auto-Apply 60d+ ago
Front Desk Agent At Triad Lanes
Triad Lanes
Front desk agent job in Greensboro, NC
Job Description
Triad Lanes in Greensboro, NC is looking for one frontdeskagent to join our 38 person strong team. We are located on 21 Oak Branch Dr.. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a frontdeskagent or similar position
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application.
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$23k-29k yearly est. 11d ago
Front Desk Agent
HVMG
Front desk agent job in Winston-Salem, NC
As a
FrontDeskAgent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a frontdeskagent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$23k-29k yearly est. Auto-Apply 10d ago
Front Desk Agent at Fairfield Inn Winston Salem Downtown
Summit Hospitality Incorporated 3.4
Front desk agent job in Winston-Salem, NC
Description:Full
SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS:
Two (2) years previous experience as a FrontDesk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt
Strong leadership skills
Excellent oral and written communication skills
Demonstrated planning and organizational ability
Able to prioritize and quickly change direction as needs arise
Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System
Able to diagnose and repair simple computer problems
Skilled in math and able to operate a 10 key by touch
DUTIES & RESPONSIBILITIES:
Provide Customer Service to guests in an intelligent and professional manner
Run shift reports/journals from Front Office Systems
Prepare daily arrivals/departure reports with a strong focus on guest requests.
Makes corrections and adjustments and handles all computer problems that might occur throughout the shift
Reviews and corrects discrepancies in the FrontDesk System
Ensures complete guest satisfaction
Completes Guest registration process
Must be familiar with computer systems for Guest reservation information processing
Must verify and imprint Guest credit cards for authorization
Must be well versed in cash handling and accurately balance house bank
Assigns guests rooms based on preferences and availability
Drives the Revenue Management process by selling rooms at various rates
Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution
Answers questions in regards to hotel facilities and services
Answers the telephone and books reservations
Answers Guest inquiries for local directions/events
Recommends local area restaurants, points of interest, or needs for transportation
Maintains cleanliness of frontdesk, lobby, and back office
Follows up promptly with Guest check-ins, complaints, and other requests
Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests
Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity
Participates in Hotel Safety Committee
Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People
Duties are subject to change and additional duties may be assigned as needed by the manager on duty
Able to drive Company's Vehicle for Guests Transportation to/from
Assists with setting up meeting rooms
WORK ENVIRONMENT:
Flexible work schedule including weekends; this position is referred to as first or second shift.
Able to lift 50 lbs
Valid Driver's license
Sitting, standing, reaching, and bending for extended periods of time.
Requirements:
$23k-28k yearly est. 9d ago
Animal Care Receptionist - Guest Service Agent
Almost Home Boarding and Grooming
Front desk agent job in Greensboro, NC
Job Description
Join Almost Home Boarding and Grooming, Greensboro's premier pet boarding and grooming facility, and discover a rewarding career where you'll make a difference in the lives of pets and their owners. As a part-time Animal Care Receptionist - Guest Service Agent, you'll have the opportunity to surround yourself with furry companions while providing exceptional service. Join our team and unleash your potential!
WHY YOU SHOULD JOIN OUR AMAZING TEAM
Why should you join us? There are many reasons why! Here's what you'll gain:
Competitive pay of $10 per hour
Flexible work schedule of 4-5 days per week
Comprehensive benefits package, including free pet boarding, grooming discounts, bonuses, merit-based raises, charitable donation opportunities, and gift cards
If you're passionate about pets and ready to be part of a thriving pet care community, keep reading!
THE TYPE OF CANDIDATE WE'RE LOOKING FOR:
Are you a compassionate and dedicated individual with a knack for providing exceptional service? We're seeking an Animal Care Receptionist - Guest Service Agent who can bring enthusiasm and essential work to our team. Our ideal candidate should exhibit strong communication and organizational skills while meeting the following qualifications:
High school diploma or equivalent
At least 6 months of experience in a fast-paced office environment
Proficient in office administration and MS Office programs
If you possess these qualifications, keep reading to find out what your day entails!
YOUR DAY-TO-DAY AS AN ANIMAL CARE RECEPTIONIST - GUEST SERVICE AGENT:
As an Animal Care Receptionist - Guest Service Agent at Almost Home Boarding and Grooming, get ready to unleash your passion for pets and deliver an extraordinary experience for both pet owners and their cherished companions. Your role is crucial in providing unparalleled service that will make tails wag and hearts purr with delight.
Prepare for an adventure-packed day where you'll be the first point of contact, greeting callers with a friendly woof or meow. Your expertise in handling inquiries and your infectious enthusiasm will guide customers through the maze of questions they may have.
But that's not all! You'll be the conductor of a seamless check-in and check-out process for our four-legged guests. As the guardian of their well-being, you'll ensure all pets have their vaccinations up-to-date, creating a safe and healthy haven for them to romp and play.
Flexing your extraordinary communication and organizational skills, you'll masterfully juggle multiple tasks, providing pet parents with vital information and support. Your dedication to creating a warm and inviting atmosphere will transform Almost Home Boarding and Grooming into the ultimate destination for exceptional animal care!
LEARN A LITTLE BIT ABOUT US
Almost Home Boarding & Grooming is Greensboro's premier pet boarding and grooming facility. We offer unmatched service and the same level of care and comfort that our customers give their pets at home. Everything we do is based on our core values of hard work, fun, positivity, teamwork, communication, kindness, cleanliness, and the pursuit of excellence.
Our work environment is extremely supportive and conducive to learning and growing. We hire our people because they are fun! We love being around our staff and we know you will too. Plus, we offer generous wages, benefits, and perks!
TAKE THE NEXT STEP:
Ready to unleash your passion for animals and become an Animal Care Receptionist - Guest Service Agent at Almost Home Boarding and Grooming? Apply now through our quick and easy 3-minute application process and take the first step toward an exciting career. Don't miss the opportunity to make a meaningful impact on the lives of our furry friends and their owners. Apply today!
Job Posted by ApplicantPro
$10 hourly 11d ago
Guest Service Agent
Daly Seven 4.1
Front desk agent job in Archdale, NC
Guest Service Agent
is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time.
General Job Description
Be ready to begin work at the specified time.
Greet guests; check them in and out with friendliness, speed and accuracy.
Maintain all paperwork as required by your shift. Initial and date when applicable.
Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly.
Operate switchboard and transfer calls as required by shift.
Keep all business confidential on and off duty.
Know room rates, locations, and furnishings of all rooms.
Know physical make-up of building - interior and exterior.
Promote membership in the franchise's membership club.
Help secure lodging for guest by referrals when hotel is full.
Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions.
Be polite and present a friendly and caring image.
Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property.
Check credit cards and guaranteed reservations for validity and acceptability.
Know status of reservations on a daily and future basis.
Be able to handle guest complaints.
Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located.
Know location of emergency lights.
Each shift must keep lobby and office area clean at all times.
Know the computer operations including procedures for shut down when necessary.
Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly.
Know the location of the ADA box and how to use it.
Complete Call Back Sheet and file.
Complete Room Availability form.
Complete Comment Log for your shift.
Complete Shift Verification Form.
Perform all other duties as assigned.
How much does a front desk agent earn in Greensboro, NC?
The average front desk agent in Greensboro, NC earns between $21,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Greensboro, NC
$26,000
What are the biggest employers of Front Desk Agents in Greensboro, NC?
The biggest employers of Front Desk Agents in Greensboro, NC are: