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Front desk agent jobs in Hamden, CT

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  • Receptionist

    Confidential Company 4.2company rating

    Front desk agent job in Greenwich, CT

    Confidential Receptionist - Greenwich, CT A small, family-run real estate firm is seeking a Receptionist to serve as the warm and professional first point of contact for visitors and callers. This role is ideal for someone who enjoys working in a quiet, close-knit office environment and takes pride in keeping operations running smoothly. Schedule: 5 days onsite Monday-Friday, 9:00am-5:00pm Compensation: $50-55k Key Responsibilities Greet clients, visitors, and vendors warmly, ensuring a positive first impression. Answer and route incoming phone calls; take accurate messages as needed. Respond to general inquiries about the firm with professionalism and discretion. Maintain a clean, organized, and welcoming reception area. Monitor office supply levels and place replenishment orders. Coordinate light office maintenance requests with vendors or service technicians. Keep common areas (coffee station, printer area, meeting room) tidy, stocked, and guest-ready. About You Comfortable working in a small, quiet, family-run office environment Professional, friendly, and reliable Organized with strong attention to detail Able to juggle simple operational tasks while maintaining a polished front-office presence You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
    $50k-55k yearly 1d ago
  • Flexible Schedule Front Desk Agent - Norwalk

    NFC Amenity Management 3.8company rating

    Front desk agent job in Stamford, CT

    [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are seeking candidates who work effectively independently and thrive in a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX Front Desk Associate will be cross-trained to work at multiple locations. This will be an on-call or as-needed position. This is where you dictate your availability and pick up shifts as they become available. *Reliable transportation is required for this position.* Generally, this position pays between $16.50 and $23 per hour, but details can be discussed in an interview. APPLY HERE- ******************************************************************************************************************* WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Duties & Responsibilities (including but not limited to the following) Provide a Warm Welcome and Fond Farewell to all residents and their guests. Provide knowledgeable and comprehensive information about the surrounding areas. Interact with clients in a manner that demonstrates genuine sincerity and appreciation. Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery. Advise residents and guests of any appropriate rules and regulations established by the property management. Present a professional appearance by adhering to Company Uniform and Grooming Standards. Perform at the highest level of Customer Service and always look for ways to Wow all clients by exceeding their expectations and striving to provide aggressive hospitality. Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters. Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests. Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery to residents. Performs miscellaneous job-related duties as assigned. Follow all procedures for resident, guest, and vendor access. Accurately record time and attendance in the Company's time record-keeping system. Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations. Be knowledgeable of all emergencies and safety procedures. APPLY HERE- ******************************************************************************************************************* Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the pay offered is $20.00 per hour. The rate varies between $16.50 and $23.00 per hour, depending on the location and shift.
    $16.5-23 hourly 60d+ ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk agent job in Rocky Hill, CT

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $16.50
    $32k-38k yearly est. 14d ago
  • Overnight Security/Hotel Front Desk Agent

    Lakota Oaks

    Front desk agent job in Norwalk, CT

    Requirements High school diploma or equivalent preferred. Experience with Opera Cloud systems highly preferred. Ability to communicate with the public, hotel staff, and management in a professional manner. Knowledge of surrounding areas and local events. Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information. Ability to learn safety, emergency, and accident prevention policies and procedures. Skilled in the use of front office equipment. Knowledge of proper telephone etiquette. Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LaKota Oaks is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, LaKota Oaks may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
    $30k-37k yearly est. 60d+ ago
  • Overnight Security/Hotel Front Desk Agent

    Whispering Oaks

    Front desk agent job in Norwalk, CT

    Job DescriptionDescription: Located in a beautiful West Norwalk residential neighborhood, LaKota Oaks is the ideal retreat for weddings and private events. Come join a fun team with a fun culture! The property currently consists of our 120 room recently renovated hotel, indoor swimming pool, basketball court, and racquet ball courts. Perks for being a full-time team member: Benefits for Full-time team members 401k for Full-time team members Discounted merchandise and dining Fun work culture Summary: The overnight Guest Services Agent represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure that every guest experiences superior guest care. This role also represents overnight security by ensuring everything is locked, walking the property, and identifying anything that may need to be addressed. Responsibilities: Know, understand, and adhere to company established policies and procedures. Ensures guest interactions are always positive. Smiles with every guest. Maintains an inventory of vacancies, reservations, and room assignments. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Completes daily checklist. Knows room locations, types of rooms available, and room rates. Registers arriving guests and assign rooms. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Coordinates guest room maintenance work with the maintenance division. Uses persuasive selling techniques to sell rooms and to promote other services of the property, including dining and entertainment. Knows daily activities and meetings taking place on the property. Reports any unusual occurrences or requests to the manager or assistant manager. Manages and resolves all guest complaints in a professional and courteous manner. Processes guest check-outs and handles monetary transactions. Maintains guests' privacy. Maintains a high level of professional appearance and demeanor. Walks the property looking for anything suspicious and potentially addressing it in the appropriate manner. Ensures the property is locked down correctly. Performs other related duties as assigned. Requirements: High school diploma or equivalent preferred. Experience with Opera Cloud systems highly preferred. Ability to communicate with the public, hotel staff, and management in a professional manner. Knowledge of surrounding areas and local events. Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information. Ability to learn safety, emergency, and accident prevention policies and procedures. Skilled in the use of front office equipment. Knowledge of proper telephone etiquette. Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LaKota Oaks is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, LaKota Oaks may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
    $30k-37k yearly est. 6d ago
  • Front Desk Agent - Homewood Suites by Hilton Southington

    Briad Hotels | The Briad Group

    Front desk agent job in Southington, CT

    Job DescriptionHotel Front Desk Agent Homewood Suites by Hilton Southington, CT First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required Attention to detail and the ability to compile facts and figures Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds Ability to communicate effectively and courteously over the telephone and in person Requires strong command of the English language to include speaking, reading and writing In addition to general office equipment, you will regularly operate Briad systems and software About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group , one of America's fastest growing hospitality companies. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
    $30k-37k yearly est. 28d ago
  • Lead Office Worker

    Artech Information System 4.8company rating

    Front desk agent job in Madison, CT

    Artech Information Systems is the #12 Largest IT Staffing Company in the U.S. and an employer of choice for over 7,000 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US and we welcome you to search the thousands of jobs in our cutting-edge GEM system for employment opportunities that fit your qualifications. At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources. Job Description Requirement: This position is an administrative office position supporting a team of four managers who are in charge of all design and construction projects at Wellesley College. Minimum 3 days/wk onsite (or part-time onsite five days) Anticipated from now through end of August We need assistance in the following tasks ·Setting up meetings with groups of on-campus and off-campus attendees; providing communication to attendees regarding AV support, lunch requirements and room setups · Sending out project documentation like meeting minutes and communicating with architect and engineers on simple logistics (times, locations, etc) Qualifications Under direction from the PM, coordinate RFP documents, research firms, and be point of contact for logistics for the selection committee Assist with uploading and organizing project documents in e-builder properly and consistently · Mailings,Fedex labels, transmittals, project correspondence · An ideal candidate would have some background in a construction firm, and architect or engineering office, or facilities organizations, but not a requirement. Additional Information For more information, Please contact Best Regards, Shobha Mishra ************** Shobha.MishraATartechinfo.com
    $37k-50k yearly est. 13h ago
  • Front Desk Agent

    Robbinsre

    Front desk agent job in Port Jefferson, NY

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $33k-40k yearly est. 1d ago
  • Front Desk Agent

    Tpghotelsandresorts

    Front desk agent job in Port Jefferson, NY

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $33k-40k yearly est. 1d ago
  • Reservations / PBX Agent

    Study Hotels

    Front desk agent job in New Haven, CT

    The Study at Yale is currently seeking a Reservations / PBX Agent to provide genuine hospitality and the highest quality of service to our guests. This position acts as a telephone attendant, which includes relaying incoming and interoffice calls, in addition to making reservations. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Responsibilities Analyze all guest and travel agent requirements through telephone and emails, recommend suitable options for all customers and assist to confirm all reservations. Ensure all incoming calls with courtesy and establish efficient resolution of all guest inquiries for various hotel services and operations. Assist to make all room reservations to maximize room revenue. Ensure all reservation detail updates within required operating procedures. Coordinate with sales department and manage all communication for group bookings. Manage all incoming calls for reservations department. Ensure response to all queries and maintain professional relationship and atmosphere at all times. Develop and maintain professional relationships with all associates. Inform manager of any issues and how to resolve them. Assist in booking and blocking all rooms according to required standards. Manage and monitor all special reservations, promotions and group rates. Evaluate and manage all mails from guests. Ensure response and completion of all guest requests and provide updates on everyday basis. Ensure compliance to all security and safety standards and adhere to optimal utilization of all hotel's software systems. Maintain knowledge on all room types, availability and rates. Maintains room inventory of vacancies, reservations, and assignments. Attends to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints. Ensure total awareness of in-house VIP's. Maintain a safe and clean work environment. Fundamentals Ability to maintain a friendly, cheerful, and courteous demeanor at all times. Education: High school diploma or general education degree (GED). Experience: 1 year within a customer-facing role. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel. Excellent verbal and written interpersonal communication skills. Proficiency in English required. A second language is desirable. Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment. Ability to positively communicate and interact with all hotel departments. Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Study Hotels is a drug free workplace. Pre-employment drug test and background check required. About Us The Study at Yale, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University's vibrant Arts Campus in New Haven, Connecticut - just steps away from the University's museums, theaters, libraries and cultural centers. The Study captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Hotel Front Desk Agent

    River Link Hotels

    Front desk agent job in Danbury, CT

    Hilton Garden Inn Danbury is hiring for a Guest Service Representative (Hotel Front Desk Agent). This position will require a flexible schedule and the availability to work 7am-3pm on some days and 3pm-11pm on others. Must be proficient with computers and a fast paced environment. Must be able to Multi-task. This can be a full time or part time position. Weekends and Holidays are required. Hilton OnQ Experience Preferred. We offer a fast paced, hotel environment with a very attractive employee travel plan. Responsibilities * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond to clients' complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain updated records of bookings and payments
    $30k-37k yearly est. 23d ago
  • Front Desk Agent

    Stepstone Hospitality

    Front desk agent job in Islandia, NY

    Looking for a friendly front desk agent to join our team at Home2 Suites by Hilton Manhattan View Long Island City NY! Administration · Register and assign rooms to guests. · Issue room key and escort instructions to Guest Service Agent or directly to guest. · Sort and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. Support · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication · Understands and communicates the StepStone Mission and core values · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. · Works to resolve disagreements and is respectful of peers and co-workers. Requirements · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Physical Requirements · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. Salary Description $23
    $32k-40k yearly est. 60d+ ago
  • Front Desk/Reception (Suffolk)

    Long Island Speech 3.7company rating

    Front desk agent job in Westhampton, NY

    Job Description FRONT DESK POSITIONS AVAILABLE WE HAVE FULL TIME AND PART TIME OPENINGS IN OUR SUFFOLK COUNTY SPEECH PRACTICE OFFICES IN STONY BROOK, COMMACK, EAST YAPHANK, FARMINGVILLE, ISLIP, WESTHAMPTON WE OFFER: CLEAN AND BRIGHT OFFICES! SPLIT SHIFTS AVAILABLE DAY SHIFTS EVENING SHIFTS SATURDAY SHIFTS - OFFICES ONLY OPEN UNTIL 2:00PM OFF 6 MAJOR HOLIDAYS EMPLOYEE DISCOUNTS THROUGH LIFEMART/ADP WORK EVENTS-TEAM BUILDING ACTIVITIES CAREER GROWTH OPPORTUNITIES IN ALL OF OUR DEPARTMENTS EMPLOYEE REWARDS PROGRAM THAT GIVE REWARDS LIKE GIFT CARDS, SPA DAYS, ETC. LONGEVITY AND PERFORMANCE BONUS' COMPENSATION: $17-$19/HOUR Requirements RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: MUST HAVE A POSITIVE AND UPBEAT ATTITUDE! GREET PATIENTS AND PROVIDE SUPPORT MAINTAIN SCHEDULE ON OUR SOFTWARE PROGRAM ENTER PATIENT DATA ANSWER PHONES, TAKE MESSAGES EXCELLENT TIME MANAGEMENT SKILLS - MUST BE ABLE TO MANAGE A WIDE VARIETY OF TASKS WITH COMPLETE FOLLOW THROUGH COME JOIN OUR SPEECH FAMILY! EVERYDAY IS AN EXCITING ADVENTURE! LI SPEECH.COM APPLY TO: ***************
    $17-19 hourly Easy Apply 30d ago
  • Hotel Front Desk Agent

    Innventures Hotel Mgmt Co 3.4company rating

    Front desk agent job in Windsor Locks, CT

    Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
    $29k-33k yearly est. Auto-Apply 60d+ ago
  • Hotel Front Desk Agent - Weekends & Holidays Only

    Heritage Hotel Golf Spa and Conference Center

    Front desk agent job in Southbury, CT

    Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
    $30k-37k yearly est. 60d+ ago
  • Front Desk Receptionist

    Waterstone On High Ridge 3.9company rating

    Front desk agent job in Stamford, CT

    Come thrive with us at our exquisite Senior Living Community, Waterstone on High Ridge! We are NOW HIRING a Front Desk Concierge/Receptionist at our extraordinary senior living community! *PART-TIME, 4pm-8pm Tuesdays and Fridays What Makes Bridges/Waterstone a Great Place to Work? Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you! If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you'll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast - all with the common goal of delivering an exceptional senior living experience for our residents. At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family. Why Choose EPOCH Senior Living? We offer competitive pay and a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year. Full-Time Benefits Package Medical Plans and Dental Plans with Blue Cross Blue Shield Vision Plan with MetLife Vision Flexible Spending Accounts 401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match $50,000 Life Insurance Policy VOYA Voluntary Benefits Critical Illness and Accident Verizon Cell phone Discount Wishbone Pet Insurance Discount Training and Growth Opportunities Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable Free Parking $1,500 Refer a Friend Bonus Incentive Responsibilities The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities. The front desk concierge works with families and liaisons between department managers. Qualifications Candidates must be pleasant, able to work with others and some office experience helpful. Must be outgoing and personable, good communicator, courteous and have excellent customer service skills. Computer and phone experience required. Some experience in a Senior Living or Assisted Living community is helpful. If you have a strong passion for seniors, we invite you to become part of an EPOCH team! “I love knowing that I've made a positive impact on my residents or coworkers. Sometimes it's as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!” - Eileen, Dietary Aide at Bridges Nashua You may contact Jessica Kennedy, Corporate Recruitment Manager at ************ for any questions. Waterstone of High Ridge 215 High Ridge Rd Stamford, CT 06905 Walk-In's Welcome! *************** About EPOCH Senior Living Founded in 1997 and known for delivering outstanding service, EPOCH Senior Living currently operates a network of premier senior living communities throughout the Northeast. With eleven communities, Bridges by EPOCH is New England's largest stand-alone memory care assisted living provider. Offering a range of living options, including independent living, assisted living and memory care supported by Bridges , Waterstone communities are known for offering seniors 62 and over a luxury senior living experience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Box Office Agent (Annual)

    Caramoor Center for Music and The Arts, LLC 3.8company rating

    Front desk agent job in Katonah, NY

    Job DescriptionDepartment: Marketing Supervisor: Box Office Manager Employment Type: Part-time, Non-Exempt Compensation: $18 per hour; 10 hours per week Job Duties & Responsibilities Assist guests both on the phone and in-person and sell tickets; Distribute will call tickets and assist guests with digital tickets. Regularly monitor Box Office email inbox, voicemail, and respond to inquiries. Assist in responding to safety concerns and emergency situations, as necessary. Promote Rosen House visitation with tour groups. Coordinate with docents to efficiently facilitate tour schedule. Assist the Box Office Manager in various administrative and operational projects. Greet and assist guests, provide directions, answer questions, give general historical information, direct guests to restrooms as needed. This position is 9am-2pm Fridays & Saturdays. During the summer months, there is an opportunity to work additional hours, if desired. Required Skills and Qualifications Experience: Command of MS Office Word and Excel and ability to learn and use ticketing and event software is a must. Experience working in a box office, retail, events or customer service-related position is a plus. Arts/music background is a plus but not required. Customer Service and Communication Skills: Must have a friendly and professional attitude and work well with others. Strong interpersonal and verbal communication skills are desired. Administrative Skills: Ability to maintain confidential information. Organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities. Working Conditions: Authorization to work in the U.S. is required. Powered by JazzHR PcgfjhVUjx
    $18 hourly 17d ago
  • Front Desk Agent

    Mayflower Inn and Spa

    Front desk agent job in Washington, CT

    Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast's most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest's personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn's centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower's signature restaurant, and the Inn's historic main house, featuring a charming parlor. For more information: auberge.com/mayflower Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out. Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies. Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments. Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere. Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department. Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests. Qualifications 1 year in a similar role Strong interpersonal and communication skills Ability to handle multiple tasks efficiently Familiarity with hotel management systems and basic computer skill Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $30k-37k yearly est. 25d ago
  • Front Desk Receptionist- PART TIME

    Illume Fertility 3.8company rating

    Front desk agent job in Norwalk, CT

    Job Description Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County's largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY. Position Overview: As an Illume Front Desk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient's experience for the patient's convenience and to help the growth of the practice. The position supports the organization's efforts by carrying out a warm and effective welcoming process, providing premier customer service, and compliance of procedure and policies. Duties and Responsibilities: Answers phones and triage calls Update patient insurance and demographics in all system i.e., (Athena, Azalea, and RESource). Collect and document patient chart items (consent, license, insurance, facesheet, picture). Schedule patient appointments and alert appropriate team members. Order office supplies and manage presentation of the front desk and waiting room. Effectively sign in patients and alert appropriate departments of patient's arrival. Process payments (patient balances, copays, vitamin purchases). Actively participate in monthly Front Desk Department meetings. Responsible for Faxes, Medical Records. Confirm Patient Appointments. Qualifications Proficiency in verbal communication in English and understanding of basic written English. Demonstrated ability to work effectively in a team environment. Demonstrated problem solving skills in a complex environment. Demonstrated effective interpersonal relationship and customer service skills. Good organizational and time management skills Education & Experience High School diploma or equivalent required Previous experience in customer or patient service required Immunization: Staff member must meet immunizations requirements as stated in the Illume Fertility immunization policy. TB inoculation Flu vaccine Others as they become required Benefits (if applicable): 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Tuition reimbursement Vision insurance To learn more about us, please visit our website at Award-Winning Fertility Care in CT & NY | Illume Fertility Tuesday-Saturday 20 hours/week
    $33k-38k yearly est. 25d ago
  • Guest Service Agents

    The Goodwin Hotel 4.1company rating

    Front desk agent job in Hartford, CT

    Job Description ROLE RESPONSIBILITIES: Responsible for the prompt, efficient, and courteous check in and check out of guests. Ensure efficient communication with team members, vendors, and guests. Maintain a welcoming attitude and respond to all service questions and requests. Responsible for safeguarding both the hotel's guests and its assets by following all established in the hotel's policies and procedures. Responsible for collecting payment for services rendered during a guest stay, and for meeting many other guests' needs during their stay. Responsible for following company policies and procedures, maintaining confidentiality, protecting company assets, and upholding quality standards. Ensuring your uniform, personal appearance, and communications are professional. Accountable for processing check-ins and check-outs in a friendly, efficient, and courteous manner. Creates reservations and processes special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests' needs. Provides gracious and efficient telephone services. Responds to incoming calls and emails promptly and knowledgeably ensuring accurate information. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner such as, but not limited to: Meeting Space Checklist Rooftop Checklist (When in season) EOS Siena Restaurant Log (If the email gets sent within their shift) Guest complaint log (If any) Prepares for daily arrivals and creates room keys for incoming guests. Accepts and provides wake up calls for guests. Collaborates effectively with other service departments to effectively manage guest services. Listen, apologize with empathy, and direct the complaint to the proper supervisor when resolving guest problems. Processes customer credit at check-in/out in accordance with hotel policy Communicate and answer inquiries from guests regarding booking, hotel/local amenities, restaurants, transportation, entertainment, etc. Determine a guest's reservation status and identify how long the guest will stay. Help guests' complete registration cards, and then assign rooms, accommodating guest's special requests whenever possible. Verify the guest's method of payment and follows established credit-checking procedures. Follow all cash handling and credit card authorization policies. Be aware of all rates, packages, and special promotions. Be familiar with BEO/GEO reports and all in-house groups and meetings. Make sure the meeting room is set up and broken down accordingly. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Have knowledge of emergency procedures and aid as needed. Always use proper two-way radio etiquette when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to complete a front desk reports and housekeeping reports such as, but not limited to: Unbalanced Folios - Daily Exceeded Credit Limit - Daily Siena Restaurant Room Charge Log - Daily Guest Complaint Log - When needed. Balance and prepare individual paperwork for closing of shift according to hotel standards. ROLE REQUIREMENTS Maintain market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes and requests. Communicate with Maintenance and Management when something is out of order and properly create Maintenance slip request in a timely manner. Ability to work 7am - 3pm and 3pm - 11pm shifts, weekends are required
    $25k-29k yearly est. 2d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Hamden, CT?

The average front desk agent in Hamden, CT earns between $27,000 and $41,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Hamden, CT

$33,000

What are the biggest employers of Front Desk Agents in Hamden, CT?

The biggest employers of Front Desk Agents in Hamden, CT are:
  1. NFC Amenity Management
  2. Corporate Office Properties Trust
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