Apply Description
FrontDesk Clerk - Hotel
Join our dynamic hospitality team as a FrontDesk Clerk, where your friendly demeanor and organizational skills will create a welcoming experience for our guests. This role offers an excellent opportunity to be the first point of contact for visitors and to contribute to the smooth operation of our hotel.
Key Responsibilities:
- Greet and assist guests with check-in and check-out procedures in a courteous and efficient manner
- Manage reservations, cancellations, and modifications using the hotel management system
- Provide guests with information about hotel amenities, local attractions, and services
- Handle guest inquiries, requests, and complaints professionally and promptly
- Maintain accurate records of guest transactions and billing
- Coordinate with housekeeping and maintenance staff to ensure guest rooms are prepared and maintained
- Ensure the frontdesk area is tidy and organized at all times
- Follow hotel policies and procedures to ensure safety and security
Skills and Qualifications:
- High school diploma or equivalent; additional hospitality or customer service training is a plus
- Proven experience in frontdesk, customer service, or hospitality roles preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency with hotel management software and basic computer skills
- Ability to remain calm and professional in high-pressure situations
- Flexibility to work various shifts, including evenings, weekends, and holidays
We foster a welcoming and inclusive environment where team members are valued and encouraged to grow. Join us to be part of a vibrant team dedicated to delivering exceptional guest experiences and advancing your career in hospitality.
$25k-28k yearly est. 60d+ ago
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Front Desk Agent - Marriott
Cusa 4.4
Front desk agent job in Slippery Rock, PA
Now Hiring: Hotel FrontDeskAgent
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a FrontDeskAgent for the Fairfield Inn and Suites Slippery Rock PA. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our team members as our best asset, and providing value to our business partners and owners.
Our FrontDeskAgent will demonstrate the ability to work independently while providing excellent guest service, excellent bonvoy surveys in the Intent to Recommend, Elite Appreciation and Staff Services categories. The position will also be responsible to follow basic accounting procedures to assure the hotel's procedures are complete and accurate. Guest security and safety is most important to CUSA, LLC and the FrontDeskAgent is crucial to assure every guest has a pleasant, safe and secure stay. This position is also required to answer guest questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures and Marriott brand sstandards.
Background check will be completed on all applicants
$26k-31k yearly est. 60d+ ago
Hotel Front Desk
Conley Beaver Corporation
Front desk agent job in Beaver Falls, PA
Job DescriptionHotel frontdesk reception. Tasks will include guest interaction during check-in and check-out as well as general assistance and inquires so good communication skills are key. The ability to multitask and attention to detail are highly beneficial in this role. Weekend and holiday availability is preferred. Reliable transportation is a must. This position has a base rate and available commission opportunities. Application in person at Super 8 Hotel, 7099 Big Beaver Boulevard, Beaver Falls PA is preferred.
$25k-30k yearly est. 29d ago
Front Desk Agent
Home2 Suites Pittsburgh Area Beaver Valley
Front desk agent job in Monaca, PA
The Home2 Suites Pittsburgh Area Beaver Valley in Monaca is looking for a part-time FrontDeskAgent to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy Hilton team member travel benefits, and paid training.
As a FrontDeskAgent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area.
Required Skills:
Should be highly organized, have strong oral and written communication skills
Ability to work autonomously and sell effectively
Outstanding people skills
Trustworthy and results-driven
Must be able to work in a fast-paced environment and available for all shifts.
May include nights, weekends and/or holidays
Equal Opportunity Employer
View all jobs at this company
$25k-30k yearly est. 39d ago
Hotel Front Desk Attendant
Suburban Extended Stay 3.8
Front desk agent job in Monaca, PA
We are searching for an enthusiastic, service-focused hotel frontdeskagent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
$23k-28k yearly est. 60d+ ago
Medical Front Desk Receptionist
One Health Ohio 4.3
Front desk agent job in Youngstown, OH
Join Our Team as a FrontDesk Receptionist! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!
Benefits:
* PTO and Paid Holidays
* No nights or weekends!
* Optional Medical, dental and vision plans
* 401(k) retirement plan
* Company-paid life insurance with/AD&D benefit
* Company-paid long-term disability plan
* Optional life insurance and short-term disability plan
* Optional Critical Illness Plan
* Optional Accident Insurance Plan
Essential Duties / Essential Job Functions:
* Provide exceptional customer service to patients, visitors, and ONE Health Ohio staff
* Handle all calls in a timely and professional manner.
* Checking patients in and out using proper procedures and addressing all questions the patient may have.
* Completing new patient profiles.
* Verify patient's insurance information in the EHR.
* Verify household income before placing a patient on a sliding fee scale.
* Maintain patient accounts by obtaining, recording, and updating personal and financial information.
* Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar.
* Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options.
* Collect applicable patient fees at the time of service.
* Set up follow-up appointments and providing the patient their patient plans.
* Reconcile the nightly deposit as per policy.
* Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
* Other duties as assigned
Required Skills/Abilities:
* Ability to maintain confidentiality
* Preset a positive and professional attitude
* Planning and organizational skills
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Ability to identify problems and to propose feasible solutions
* Ability to maintain accurate records
* Ability to enter and maintain data in various company software programs.
* Knowledge of company's policies and procedures.
* Knowledge of modern office equipment, troubleshooting, practices, and procedures.
* Interpersonal/human relations skills
* Proficient telephone skills
* Time Management
* Attention to detail
Education and Experience:
* High school diploma or equivalent
* Patient check-in/out
* Completing new patient profiles
* Insurance information verification
* Sliding fee scale competency
* Healthcare experience desired
* NextGen experience desired
* CPR or ability to obtain
Physical Requirements
* Sitting in a normal seated position for extended periods of time
* Reaching by extending hand(s) or arm(s) in any direction
* Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
* Communication skills using the spoken word
* Ability to see within normal parameters and hear within normal range
* Ability to move about
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
$29k-36k yearly est. 45d ago
Receptionist
Newvista Behavioral Health 4.3
Front desk agent job in Youngstown, OH
Job Address:
1051 N Canfield Niles Rd Youngstown, OH 44515
New Vista Health and Wellness is currently recruiting a Receptionist for Solero Behavioral Transitions.
Full and Part Time Positions Available
Now hiring for Day and Night Shifts
THE ROLE:
The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them.
WHO WE ARE:
The New Vista mission:
Inspiring Hope, Restoring Peace of Mind, Healing Lives.
At New Vista, our passionate and highly trained team of professionals inspires hope and delivers holistic care to those in need of behavioral health services in a contemporary and healing environment - one that is conducive to providing the life skills needed to regain stability and independence. With a blend of group therapy, clinical treatment, and unique surroundings, our beautiful healthcare centers provide a safe, serene, healing environment for adults and seniors with a variety of complex needs.
Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact on our patient's lives.
COME JOIN OUR TEAM AS A RECEPTIONIST AT SOLERO !
PERKS AT WORK:
Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full, robust package:
Healthcare + Life Balance
Medical Packages with Rx - 3 Choices
Flexible Spending Accounts (FSA)
Dependent Day Care Spending Accounts
Health Spending Accounts (HSA) with a company match
Dental Care Program - 2 choices
Vision Plan
Life Insurance Options
Accidental Insurances
Paid Time Off + Paid Holidays
Employee Assistance Programs
401k with a Company Match
Education + Leadership Development
Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness
Mentoring + Trainer Opportunities through our Horizon Mentorship Program
Growth in Director and CEO positions through our Horizon Leadership Program
Handle with Care Trainer - Certifications
Recognition + Rewards
On the spot recognition Prizes
Team Member of the Quarter
Team Member of the Year
Monthly Celebrations
Team Member Recognition Cards
JOB REQUIREMENTS:
High School diploma or GED required
Previous receptionist experience required
Prior work/life experiences, preferably in a healthcare setting.
JOB RESPONSIBILITIES:
Answer telephone, determine nature of call, and direct caller to appropriate individual or department
Take accurate messages when personnel are unavailable and ensure accurate delivery
Operate paging/telephone system as required
Greet and direct visitors to the appropriate personnel
Provide administrative support as assigned
Perform other related activities as assigned or requested.
Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Qualified candidates, please apply now for a chance to join an outstanding team as we
Inspire Hope, Restore Peace of Mind, and Heal Lives.
$23k-29k yearly est. Auto-Apply 60d+ ago
Guest Service Agent
Stepstone Hospitality
Front desk agent job in Cranberry, PA
FrontDeskAgent
Reports To: Assistant Front Office Manager/Front Office Manager/AGM
Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations.
Following the Core Responsibilities is a Physical Requirements category that is also expected of all positions within StepStone Hospitality, Inc.
Each responsibility of this position is assigned a weight that indicates the percentage of the overall job it represents. For performance appraisal purposes, the Core Responsibilities (what the job is; the substance of the job) account for 90% of the overall appraisal score. The other 10% is based on the Professionalism and Style category (how the individual goes about doing the job).
1. Administration
· Register and assign rooms to guests.
· Issue room key and escort instructions to Guest Service Agent or directly to guest.
· Sort, and track incoming mail and messages.
· Transmit and receive messages using all communication avenues.
· Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
· Keep record of room availability and rate.
· Compute bill, collect payment, and make change for guests.
· Make, confirm, and cancel reservations via all communication avenues.
· Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
· Make reservation, transportation, or entertainment reservations for guest.
· Deposit guest valuables in hotel safe deposit box.
· Ability to accurately use various office software.
· Have a full working knowledge and expertise of each shift including night audit.
2. Support
· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
· Ability to accurately report information.
· Ability to assist with various office tasks as needed.
· Ability to scrupulously follow all StepStone and hotel policies and procedures.
· Attend required meetings.
Professionalism and Style Expectations
These are expected of every associate within StepStone Hospitality, Inc.
3. Personal Effectiveness
· Projects and assignments are completed thoroughly, professionally, and with care.
· Adjusts to high-pressure conditions and is open to change.
· Assumes responsibility for personal growth and development.
· Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
4. Communication
· Understands and communicates the StepStone Mission and core values
· Expresses ideas and conveys information clearly, effectively, and professionally.
· Actively listens to others.
· Conveys company information, decision, or problems to appropriate parties on a timely basis.
· Works to resolve disagreements and is respectful of peers and co-workers.
Physical Requirements
5. These are required of every associate.
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
$25k-31k yearly est. 60d+ ago
Front Desk Associate
Eyesouth Partners
Front desk agent job in Cranberry, PA
Scott &Christie Eye Associates. Our Team believes in serving patients with compassion and understanding, while also delivering the latest technology in ocular diagnostics and treatment. We have locations in Cranberry Township, Pa and Pittsburgh, Pa.
Position Summary
The FrontDesk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.
Responsibilities
• Displays high level of professionalism and gives superb customer service
• Obtains and reviews patient demographic and insurance information for accuracy
• Verifies insurance and collects copays, co-insurance, and outstanding balances
• Ensures all patient intake forms are signed and complete
• Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
• Schedules appointments
• Processes medical record requests per policies and procedures
• Coordinates with Clinical Staff to ensure optimal patient experience
Qualifications
Education:
• High School Diploma or Equivalent Certificate
Required Skills:
• Minimum 2 years of experience in a medical office/health care setting
• Minimum 2 years of health care insurance experience
• Strong computer knowledge and skills with a minimum typing speed of 30 WPM
• Strong desire to assist others and provide excellent customer service
• Must be highly dependable and organized
• Outstanding interpersonal skills
• An impeccably clean, polished, professional image
• The ability to learn quickly, retain training, problem solve and think independently
Preferred Skills:
• Understanding of medical terminology
Company Benefits
We offer a competitive benefits package to our employees:
Medical
Dental
Vision
401k w/ Match
HSA/FSA
Telemedicine
Generous PTO Package
We also offer the following benefits for FREE:
Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$21k-29k yearly est. Auto-Apply 47d ago
Guest Services Agent and Night Audit
Abigail Investors
Front desk agent job in Ambridge, PA
Job DescriptionBenefits:
401(k)
Employee discounts
Training & development
The Cobblestone Inn & Suites in Ambridge, Pennsylvania, is seeking a Guest Services Agent with frontdesk experience, an exceptional record of service, an impeccable attendance record, and an accommodating disposition to become a part of our exceptional, award-winning team! You will be required, but not limited to, the following:
Responsibilities:
Greet and register arriving guests
Make & Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from guests and make change
Keep detailed records of shift happenings.
Communicate pertinent guest information to designated departments
Wash, Dry, and Fold Linens.
Fix maintenance issues that might arise.
Serve and Tend Bar. Experience is a plus.
Cleaning all areas of the hotel, including rooms.
And handle whatever else that might arise.
Qualifications:
Previous experience in hotel customer service, frontdesk service is a plus.
Ability to build rapport with guests.
Strong organizational skills.
Ability to follow rules and procedures without supervision.
Excellent written and verbal communication skills
Computer Literate
Able to stand and walk for eight hours or more.
Able to traverse steps multiple times during shift.
Able to lift up to 20 lbs correctly and without assistance.
Open availability is a plus.
Nights, weekends, and holidays are required.
Proven attendance record.
Reliable form of transportation. (Public transportation in this area is not dependable)
$25k-31k yearly est. 1d ago
Guest Service Agent
Niles Hampton Inn By Hilton
Front desk agent job in Niles, OH
Job Description
Guest Service Agent/FrontDeskAgent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDeskAgent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$23k-29k yearly est. 13d ago
Receptionist
George Junior Republic 4.1
Front desk agent job in Grove City, PA
Job Description
Established in 1909, George Junior Republic and its affiliates provide opportunities for success and wellness to the individuals, families, and communities served.
Summary of the position: The Dispatch and Communication Operator operates the phone system, direct visitors, answering questions for various constituents, and organize and distribute mail. This position is for the midnight shift (12:00 a.m. to 8:00 a.m.).
Duties and Responsibilities:
Operate the main phone system and communications station and direct incoming calls to the appropriate location.
Greet and direct visitors
Serve as mail room attendant, manage mail incoming and exiting
Use communications tools to assist in the management of campus safety and security
Operate FM band radio to direct Campus Supervisors to emergencies or tasks that require their attention
Complete required documentation
Management Position: No
Working Conditions
Lifting Requirements
Must be able to lift up to 10 pounds
Physical Requirements
Required to sit for long periods of time
Work Location: This position works in the foyer of the administrative building.
Requirements:
High School Diploma or GED
Must be able to work a non-traditional schedule, including midnight shifts.
Basic computer knowledge
Must be organized and have good communication skills
Benefits:
Comprehensive health benefits
Paid Time Off
Life Insurance provided by employer
401(k) with employer match
Tuition reimbursement program
Referral bonus program
George Junior Republic and Affiliates is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin or veteran status. Women are encouraged to apply.
$24k-31k yearly est. 12d ago
Guest Service Agent
Tharaldson Hospitality 4.2
Front desk agent job in Niles, OH
Guest Service Agent/FrontDeskAgent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDeskAgent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$24k-30k yearly est. Auto-Apply 12d ago
Front Office Assistant (Receptionist)
Axess Family Services
Front desk agent job in Warren, OH
$17.00/hour
Full Time (40 hours/week)
To support Valley Health Services with daily operations. Greet and/or assist clients and visitors of the agency. Answer phones and direct calls appropriately.
ESSENTIAL RESPONSIBILITIES:
1. Answer phone promptly in a professional and courteous manner and accurately obtain necessary information to route calls appropriately.
2. Ensure that all required intake, financial and clinical forms are obtained at client's first appointment.
3. Check clients in upon arrival for appointments; accurately record any client missed/cancelled appointments.
4. At each client visit:
• Have client fill out client information form
• Collect co-pay/insurance deductible from client
5. Interact courteously with clients and visitors at all times and make every reasonable effort to respond to their concerns and requests as efficiently as possible.
6. Ensure that clinical information is released to outside agencies and individuals only upon receipt of an authorization from the client or legal guardian which meets the standards of F&CS. Upload the Release of Information to the client's electronic record.
7. Maintain current knowledge of all applicable FCS policies/procedures and function according to these standards.
8. Comply with COA regulations, federal and state requirements, and educational/certification/registry requirements.
9. Other duties as assigned.
Requirements
QUALIFICATIONS: Must be able to meet agency requirements for criminal back ground check
MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: High school diploma or GED preferred.
MINIMUM EXPERIENCE REQUIREMENTS: Prior clerical experience preferred.
Salary Description 15.00
$17 hourly 3d ago
Front Desk/Host
Daveandbusters
Front desk agent job in Niles, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our frontdesk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The frontdesk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the FrontDesk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the FrontDesk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $10.45 - $12 per hour
Salary Range:
11
-
12.8
We are an equal opportunity employer and participate in E-Verify in states where required.
$10.5-12 hourly Auto-Apply 6d ago
Front Office Assistant - Meadville and Greenville, PA
Crossroads Treatment Centers
Front desk agent job in Meadville, PA
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Front Office Assistant
Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
Provide an exceptional experience by guiding new patients through their intake process.
Collect urine and saliva samples for patient drug screens as needed
Maintains daily financial records and reports
Coordinates with medical and clinical staff to coordinate intakes
Provides clerical and logistical support
Oversees patient accounts and financial responsibilities
Education and Experience requirements
:
At minimum, High School Diploma or GED required.
Customer Service experience in a fast paced environment preferred.
Experience in healthcare, addiction medicine, office administration preferred.
Lived Addiction experience is a plus.
Hours, Schedule, and Travel (if applicable)
Expected hours for this role are 37-40 hours per week.
See tentative schedule requirements below.
Monday 8:45 AM - 4:00 PM Meadville
Tuesday 8:45 AM - 4:00 PM Meadville
Wednesday 11:45 AM - 8:00 PM Meadville
Thursday 8:15 AM - 2:30 PM Meadville
Friday 8:45-5p Greenville
Position Benefits
Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!
Benefits Package
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm
subscription for all employees
$30k-39k yearly est. Auto-Apply 48d ago
Guest Service Agent
Stepstone Realty 3.4
Front desk agent job in Cranberry, PA
FrontDeskAgent
Reports To: Assistant Front Office Manager/Front Office Manager/AGM
Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations.
Following the Core Responsibilities is a Physical Requirements category that is also expected of all positions within StepStone Hospitality, Inc.
Each responsibility of this position is assigned a weight that indicates the percentage of the overall job it represents. For performance appraisal purposes, the Core Responsibilities (what the job is; the substance of the job) account for 90% of the overall appraisal score. The other 10% is based on the Professionalism and Style category (how the individual goes about doing the job).
1. Administration
· Register and assign rooms to guests.
· Issue room key and escort instructions to Guest Service Agent or directly to guest.
· Sort, and track incoming mail and messages.
· Transmit and receive messages using all communication avenues.
· Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
· Keep record of room availability and rate.
· Compute bill, collect payment, and make change for guests.
· Make, confirm, and cancel reservations via all communication avenues.
· Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
· Make reservation, transportation, or entertainment reservations for guest.
· Deposit guest valuables in hotel safe deposit box.
· Ability to accurately use various office software.
· Have a full working knowledge and expertise of each shift including night audit.
2. Support
· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
· Ability to accurately report information.
· Ability to assist with various office tasks as needed.
· Ability to scrupulously follow all StepStone and hotel policies and procedures.
· Attend required meetings.
Professionalism and Style Expectations
These are expected of every associate within StepStone Hospitality, Inc.
3. Personal Effectiveness
· Projects and assignments are completed thoroughly, professionally, and with care.
· Adjusts to high-pressure conditions and is open to change.
· Assumes responsibility for personal growth and development.
· Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
4. Communication
· Understands and communicates the StepStone Mission and core values
· Expresses ideas and conveys information clearly, effectively, and professionally.
· Actively listens to others.
· Conveys company information, decision, or problems to appropriate parties on a timely basis.
· Works to resolve disagreements and is respectful of peers and co-workers.
Physical Requirements
5. These are required of every associate.
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Other duties may be assigned.
$25k-28k yearly est. 60d+ ago
Front Desk Agent - Marriott
CUSA, LLC 4.4
Front desk agent job in Slippery Rock, PA
Job Description
Now Hiring: Hotel FrontDeskAgent
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a FrontDeskAgent for the Fairfield Inn and Suites Slippery Rock PA. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our team members as our best asset, and providing value to our business partners and owners.
Our FrontDeskAgent will demonstrate the ability to work independently while providing excellent guest service, excellent bonvoy surveys in the Intent to Recommend, Elite Appreciation and Staff Services categories. The position will also be responsible to follow basic accounting procedures to assure the hotel's procedures are complete and accurate. Guest security and safety is most important to CUSA, LLC and the FrontDeskAgent is crucial to assure every guest has a pleasant, safe and secure stay. This position is also required to answer guest questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures and Marriott brand sstandards.
Background check will be completed on all applicants
$26k-31k yearly est. 12d ago
Hotel Front Desk Attendant
Suburban Extended Stay 3.8
Front desk agent job in Monaca, PA
Job Description
We are searching for an enthusiastic, service-focused hotel frontdeskagent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$13 hourly
Responsibilities:
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Communicate with housekeeping to make sure guest rooms are ready
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Bookkeeping: keep accurate records of all hotel guest account information
Mitigate customer complaints as needed
Qualifications:
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
1+ year of hotel industry experience or related job preferred
High school diploma, GED, or equivalent
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Comfortable taking telephone calls and mitigating stressful situations
About Company
1529 Old Brodhead RD
Monaca, Pa 15061
$13 hourly 18d ago
Guest Service Agent
Stepstone Hospitality Inc.
Front desk agent job in Cranberry, PA
Job DescriptionDescription:
FrontDesk Clerk - Hotel
Join our dynamic hospitality team as a FrontDesk Clerk, where your friendly demeanor and organizational skills will create a welcoming experience for our guests. This role offers an excellent opportunity to be the first point of contact for visitors and to contribute to the smooth operation of our hotel.
Key Responsibilities:
- Greet and assist guests with check-in and check-out procedures in a courteous and efficient manner
- Manage reservations, cancellations, and modifications using the hotel management system
- Provide guests with information about hotel amenities, local attractions, and services
- Handle guest inquiries, requests, and complaints professionally and promptly
- Maintain accurate records of guest transactions and billing
- Coordinate with housekeeping and maintenance staff to ensure guest rooms are prepared and maintained
- Ensure the frontdesk area is tidy and organized at all times
- Follow hotel policies and procedures to ensure safety and security
Skills and Qualifications:
- High school diploma or equivalent; additional hospitality or customer service training is a plus
- Proven experience in frontdesk, customer service, or hospitality roles preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency with hotel management software and basic computer skills
- Ability to remain calm and professional in high-pressure situations
- Flexibility to work various shifts, including evenings, weekends, and holidays
We foster a welcoming and inclusive environment where team members are valued and encouraged to grow. Join us to be part of a vibrant team dedicated to delivering exceptional guest experiences and advancing your career in hospitality.
Requirements:
How much does a front desk agent earn in Hermitage, PA?
The average front desk agent in Hermitage, PA earns between $23,000 and $34,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.