Front desk agent jobs in Highlands Ranch, CO - 336 jobs

Job Title: Front Desk & Sales Specialist / Lead Generator Employment Type: Full-Time (or Part-Time, flexible) Reports To: Office Manager / Practice Lead About Us Hollywood Body & Face Wheat Ridge is a leading medical spa in Colorado dedicated to helping clients look and feel their best with advanced non-invasive aesthetic services including CoolSculpting, injectables, laser treatments, and skin rejuvenation. Our team prides itself on exceptional customer care, a welcoming atmosphere, and helping every client achieve their beauty and confidence goals. Hollywood Body & Face Position Overview We are seeking a friendly, energetic, and results-driven Front Desk & Sales Specialist / Lead Generator to be the first point of contact for clients visiting our Wheat Ridge location. This role is key in delivering outstanding customer service, managing incoming leads, driving sales of services and packages, and ensuring a smooth and positive experience for every client. Key Responsibilities Front Desk & Customer Service Greet clients professionally and warmly in person, by phone, and via email. Manage the reception area, scheduling appointments and confirming bookings. Answer questions about services, promotions, pricing, and treatment expectations. Maintain client records and ensure confidentiality of all information. Sales & Lead Generation Actively follow up with prospective leads via phone, email, and text to convert inquiries into booked consultations or appointments. Promote med spa services, treatment packages, and retail products in a friendly manner. Educate clients on benefits of treatments and help match them to the right services. Track and report on lead generation results and sales performance. File Auditing & Documentation Audit client files regularly to ensure accuracy, completeness, and compliance. Verify that consent forms, treatment notes, intake forms, and payment records are properly completed and stored. Identify and correct missing or incomplete documentation in a timely manner. Maintain strict confidentiality and adherence to HIPAA and clinic policies. Communication & Follow-Up Send reminders and follow-up messages to current and potential clients to increase appointment bookings and retention. Collect and enter client interest and preference data to support outreach efforts. Assist with daily office tasks such as managing POS transactions, preparing client intake forms, and inventory management. Work collaboratively with treatment specialists and leadership to support clinic goals. Qualifications Excellent communication and interpersonal skills with a warm, professional demeanor. Strong sales aptitude with a results-oriented mindset. Comfortable with phone outreach and follow-up communication. Ability to multitask in a fast-paced service environment. Organized with strong attention to detail. Experience in customer service, retail, medical spa, or fitness/beauty industry is a plus. Basic computer skills (scheduling software, email, CRM). Preferred Skills Previous experience in lead generation, sales, or front desk roles. Knowledge or interest in aesthetic or wellness services (CoolSculpting, injectables, skin care). Ability to educate clients on benefits of services and facilitate bookings. What We Offer Competitive pay with commission or bonus opportunities based on sales performance. Training and development in aesthetic services and client engagement. A supportive, professional team environment. Opportunity for career growth within a busy, reputable med spa. How to Apply Send your resume and a brief cover letter to *************************** (or apply in person at our Wheat Ridge location). We look forward to meeting you!

Job Title: Receptionist Industry: Automotive Pay: $20-21.25/hour is eligible for medical, dental, vision, and 401(k) through Addison Group. About Our Client: Addison Group is working with a well-known organization in the automotive industry to hire a polished, front-desk professional. This role is perfect for someone who enjoys a customer-facing environment and can maintain a professional demeanor while managing administrative tasks. Job Description: The receptionist will be the first point of contact for all visitors and calls, creating a welcoming environment while supporting daily operations. This role requires a dependable, professional individual with excellent communication skills and attention to detail. Key Responsibilities: Welcome guests with professionalism and courtesy Maintain cleanliness and order of the reception area Answer and direct incoming phone calls Support with administrative tasks and special projects as assigned Coordinate guest flow and guide visitors to appropriate departments Present a high-end, customer-focused experience at all times Qualifications: Minimum of 1 year of customer service, administrative, or receptionist experience Strong interpersonal and communication skills Professional presentation and positive attitude Ability to work independently and take initiative in managing the front desk Additional Details: Contract- 12+ weeks with potential to extend Availability to work the required rotating schedule: Monday-Friday: 11:00 AM - 7:00 PM Saturdays: 10:00 AM - 6:00 PM Rotation: Work either Monday or Saturday each week, not both Start Date: ASAP Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Title: Corporate Client Center Receptionist (Financial Services) Monday - Friday This position is perfect for someone who has worked in hospitality but looking to move into more of a corporate position! Position Description As a Client Center Receptionist, you play a pivotal role in shaping the first impression of our organization for both employees and clients. Your responsibilities extend beyond managing the front desk; you are the face of our company, embodying the principles of hospitality and exceptional customer service. By adhering to the 10-5 rule-acknowledging clients at 10 feet and greeting them at 5 feet-you ensure a welcoming and professional atmosphere. Your role involves escorting clients to their meeting rooms, providing light meeting planning support, and offering immediate solutions to inquiries, all while maintaining a high standard of service. The ideal candidate is customer-focused, with excellent organizational skills and keen attention to detail. Job Responsibilities • Stand, greet, and welcome all clients to the Client Center throughout the day. Escort clients to the appropriate meeting room or space, offering coat room and bag check services to enhance their comfort. • Assist, tend to, and anticipate guest needs on the floor, ensuring a seamless and pleasant experience for all visitors • Work closely with J.P. Morgan's internal and external partners, including catering, security, audio-visual, events, and facility teams, to ensure smooth operations and exceptional service delivery • Learn the EMS reservation system, to track events and understand expectations for each meeting • Conduct various administrative tasks such as: updating reservations as needed, answering the phones/taking messages for event planners, placing facilities tickets for events, receive and log packages, ensure business center is tidy and review supply inventory • Demonstrate flexibility by working early mornings or late evenings as needed for event coverage, ensuring that all events are adequately supported • Understand meeting room capabilities and catering offerings to provide informed assistance to clients and employees • Familiarize frequent users within the building and guests arriving to the center • Assist planners with light data entry for events, contributing to the overall efficiency and success of the Client Center Qualifications • Bachelor degree required • 2 years of administrative and/or hospitality experience, demonstrating a strong foundation in customer service and organizational skills • Excellent interpersonal and communication skills, with the ability to engage with clients and colleagues professionally and warmly. • Ability to stand for long periods, maintaining a welcoming presence at the front desk. • Outgoing, professional, and able to work well under pressure, ensuring a calm and efficient environment • Skills include familiarity with widely-used software packages e.g. MS Word, Excel, and PowerPoint Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

City, State:Aurora, ColoradoHourly Rate: $18.50 The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a guest's room number out loud. Be knowledgeable of hotel promotions. Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms. Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is. Complete daily reports, audits correspondences etc. as required by your shift. Keep lobby and office area clean at all times, Set wake-up calls as dictated by your shift. Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day. Take and confirm credit cards for validity and acceptability. Lock and secure area if leaving the front desk, even if it is for a moment! Create incident reports for guest injuries / issues when required. Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner. Take and record reservations with accuracy. Confirm as requested. Resolve guest complaints. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service. Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak English fluently. Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT: The work environment normally entails the following: • Indoor work environment • May be exposed to and use of cleaning chemicals throughout the shift • Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: • Stand more than 2/3 of the time • Walk less than 1/3 of the time • Sit less than 1/3 of the time • Lift up to 15 lbs • Push / pull up to 10 pounds Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-07-24 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view. Current locations include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028). For more information, visit *********************** or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Position Summary The Front Desk Agent welcomes and registers guests, as well as presents statements and collects payments for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. This ideal candidate is attentive, proactive, and dedicated to enhancing the overall guest experience. The Front Office Agent will report to the Front Desk Manager. The budgeted pay range for this position is $20.00 to $22.20 per hour. Job Posting Deadline Applications for this position will be accepted until January 18, 2026. Essential Job Functions/Key Job Responsibilities • Welcome guests upon their arrival and assign rooms • Provide summary of the hotel and the amenities offered to guests • Coordinate with other departments daily needs or special requirements for all hotel guests • Recommend restaurants and activities for guest's ability/skill level and interest • Responsible for maintaining cash bank and for daily settling of cash bank • Accept reservations, changes, and cancellations. • Coordinate with housekeeping to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs • Comply with all policies of the hotels and Aspen One • Assist in emergency and security procedures as directed by management • Complete tasks and projects delegated by your manager and assist other departments as staff and business levels demand • Other duties as assigned Qualifications Education & Experience Requirements • High School Diploma or high school equivalent preferred • One year of customer or guest experience preferred • Previous front desk experience preferred Knowledge, Skills & Abilities • Basis knowledge of local mountain, town activities and events in the area • Basic industry terminology • Knowledge of company policies and procedures • Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly • Active listening and interpersonal skills to personalize the guest experience • Ability to act professional in a fast-paced environment • Strong attention to detail • Ability to work independently with minimal supervision • Ability to work effectively in team settings, contributing positively to group dynamics Additional Information Work Environment & Physical Demands • Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required • Regularly work indoors with no adverse conditions • Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50) Job Benefits This position is classified as a regular part-time position eligible for the following benefits: Enrollment dates differ across the various programs. • Paid Time Off Programs • Paid Leave Programs • Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit *************************************************** Aspen One participates in E-Verify. E-Verify & Right to Work Poster

Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

JOB OVERVIEW Check guests in and out of rooms, direct calls, answer all guests' questions and concerns in a remarkably effervescent manner. You must be personable and have outstanding interpersonal communication skills. DUTIES AND RESPONSIBILITIES Communicates clearly and effectively. Responds calmly and efficiently in stressful situations. Has ability to remember names and faces in order to make guests feel particularly welcome. Possesses excellent phone etiquette. Resolve customer complaints and problems calmly and effectively Describes details of services and amenities to visitors. Collect payment for room charges and other fees Be informed and up-to-date on all types of room accommodation and availability Inform guests of hotel amenities and offerings Verify customers' credit and establish how the customer will pay for the accommodation. Run high balance report along with all other necessary reports. Keep an inventory of rooms reservations Check group resume board and familiarize yourself with any incoming groups. Run in house batch Check trace report and share pertinent info with team and shift supervisors. Prepare and monitor Digital check ins and digital keys. Clear up due out report Follow break schedule accordingly and be aware of avoiding meal penalties. Regularly tidy up and restock as needed throughout shift. QUALIFICATIONS and REQUIREMENTS High School diploma or equivalent. Excellent communications skills, strong knowledge of the Los Angeles area and the desire to help and assist others. Background in Front Desk, Customer Service, and /or Hospitality is preferred. This job requires ability to perform the following: Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 15 pounds Handling objects, products and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Essential: Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized daily. Basic math skills are used very frequently. Problem solving and resolution skills are a huge plus. Must be available to work all shifts ie, days, nights, weekends, and holidays. Some previous cash handling background preferred STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Education & Experience: • Experience in a hotel or a related field preferred. • High School Diploma or equivalent required. • Computer experience required. • Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner. Requirements: Must be able to work well in stressful, high pressure situations. Must be effective in handling problems in the workplace, including preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding and clarifying the concerns and issues raised by co workers and guests. Essential: Approach all encounters with guest and employees in an attentivek friendly service-orientel manner. Maintain a warm and friendly demeanor at all times. Employees must at all times be attentive, friendly, helpful and courteous to all guest, managers and fellow employees. Follow all cash handling and credit policies. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Must have a valid drivers license. Must be comfortable driving the hotel shuttle van within a 6 mile radius. View all jobs at this company

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view. Current locations include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028). For more information, visit *********************** or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the *********************************, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Position Summary The Front Desk Agent welcomes and registers guests, as well as presents statements and collects payments for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. This ideal candidate is attentive, proactive, and dedicated to enhancing the overall guest experience. The Front Office Agent will report to the Front Desk Manager. The budgeted pay range for this position is $20.00 to $22.20 per hour. Job Posting Deadline Applications for this position will be accepted until January 18, 2026. Essential Job Functions/Key Job Responsibilities * Welcome guests upon their arrival and assign rooms * Provide summary of the hotel and the amenities offered to guests * Coordinate with other departments daily needs or special requirements for all hotel guests * Recommend restaurants and activities for guest's ability/skill level and interest * Responsible for maintaining cash bank and for daily settling of cash bank * Accept reservations, changes, and cancellations. * Coordinate with housekeeping to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs * Comply with all policies of the hotels and Aspen One * Assist in emergency and security procedures as directed by management * Complete tasks and projects delegated by your manager and assist other departments as staff and business levels demand * Other duties as assigned Qualifications Education & Experience Requirements * High School Diploma or high school equivalent preferred * One year of customer or guest experience preferred * Previous front desk experience preferred Knowledge, Skills & Abilities * Basis knowledge of local mountain, town activities and events in the area * Basic industry terminology * Knowledge of company policies and procedures * Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly * Active listening and interpersonal skills to personalize the guest experience * Ability to act professional in a fast-paced environment * Strong attention to detail * Ability to work independently with minimal supervision * Ability to work effectively in team settings, contributing positively to group dynamics Additional Information Work Environment & Physical Demands * Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required * Regularly work indoors with no adverse conditions * Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50) Job Benefits This position is classified as a regular part-time position eligible for the following benefits: Enrollment dates differ across the various programs. * Paid Time Off Programs * Paid Leave Programs * Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit *************************************************** Aspen One participates in E-Verify. E-Verify & Right to Work Poster

Job Title: Hotel Front Desk Agent Salary: $20.00/ an hour Status: Full Time, Part Time Shift: Varies Step into the vibrant world of hospitality at Monarch Casino Resort Spa! Dive into a world of dynamic roles, each offering growth and adventure. Elevate your skills, connect with people from around the globe, and be part of a team that turns every stay into a memorable experience. Responsibilities * Extend a warm and friendly welcome to all guests, both internal and external. * Offer clear directions and guidance to guests as needed. * Efficiently manage guest check-ins and check-outs, including retrieving reservations, confirming special requests, programming room keys, calculating charges, updating accounts, and processing payments. * Manage guest mail with care and accuracy. * Address guest concerns and feedback, recording comments for follow-up. * Answer phone calls promptly and courteously. Qualifications * High School Diploma preferred. * Previous hotel/resort experience preferred. * Must be friendly, approachable, and team-oriented. * Must have good communication skills. * Ability to work well with others and alone. * Must be able to work all shifts, weekends, and holidays. Benefits: * Enhanced health, dental, and vision insurance, along with a flexible spending account. * Education, tuition, and certification reimbursement (up to $6,000 per calendar year). * Growth opportunities available within department/company. * Access the team dining hall with one free hot meal per shift. * Company-matched 401k. * Paid time off and six observed holidays. Save your gas and mileage on your car! Check out these convenient casino bus routes at ********************* or ************************** As a Team Member of Monarch, we subsidize your bus transportation up to 80%! An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch's intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

The work of an Office Agent includes but is not limited to counter customer services, computer data entry, international cargo documents handling, retrieve import / deliver export documents to and from aircraft, acceptance of cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations, releases import international freight upon review of CBP clearances and authorizations, collects air freight charges, prepare freight transfer manifests, handles phone calls in a professional and courteous manner, accepts dangerous goods in accordance to FAA Regulations and the IATA DGR, etc. Knowledge, Skill and Abilities • Intermediate computer skills with working knowledge of Microsoft Office programs. • Excellent English verbal and written communication skills. • Must be able to handle stress in a fast-paced environment and ensure deadlines are met. • Ability to concentrate on detail. • Ability to lift 50-70 lbs. • Adhere to safety practices and programs. • Ability to multitask. Education and Experience • High School Diploma or GED required. • 1 year of previous Cargo Agent experience is preferred • Valid US driver's license. • Successful completion of required airport badging process and pre-employment drug screen is required. Schedule of Hours As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, adhocs, etc., Strict adherence to company attendance policies are expected and enforced. $23.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Front Desk Agent Come join Our Team at our Hampton Inn & Suites Denver/Cherry Creek! The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Shifts will be a mixture of 7am-3pm & 3pm-11pm. Flexibility is key to be a good fit for this position. JOB DESCRIPTION As a Front Desk Agent, you will be the face of the hotel to every guest. You will work closely with the Front Office/Desk Managers and Executive Housekeeper to ensure a positive overall guest experience. Our Guest Service Associates are professional, courteous, honest, and loyal. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Processing all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Houskeeping to track readiness of rooms for check-in. Communicate parking procedures to guest/visitors. Supply guests with directions and information regarding property and local areas of interest. Run daily reports, identify any special requests, and check reports for accuracy. Complete designated casher and closing reports in the computer system. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. JOB QUALIFICATIONS Ideally, you will have 1+ years of experience in a customer service field. High school diploma/G.E.D equivalent Hotel experience is a plus, OnQ/PEP Hilton experience preferred English Language Proficiency An ability to problem solve Computer Skills a must The gift of effectively communicating with others is very important in this role. EOE/AA/Disabled/Veteran Job Type: Full-time Salary: $18.30-$19.30 per hour Benefits: 401(k) matching Health, Dental, Vision insurance Employee assistance program Employee travel discounts Supplemental Insurance Paid time off Referral program Recognition Programs Incentive Programs Schedule: Holidays Weekend availability Experience: Front Desk: 1 year (Preferred) Language: English (Required) Work Location: One location

The work of an Office Agent includes but is not limited to counter customer services, computer data entry, international cargo documents handling, retrieve import / deliver export documents to and from aircraft, acceptance of cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations, releases import international freight upon review of CBP clearances and authorizations, collects air freight charges, prepare freight transfer manifests, handles phone calls in a professional and courteous manner, accepts dangerous goods in accordance to FAA Regulations and the IATA DGR, etc. Knowledge, Skill and Abilities * Intermediate computer skills with working knowledge of Microsoft Office programs. * Excellent English verbal and written communication skills. * Must be able to handle stress in a fast-paced environment and ensure deadlines are met. * Ability to concentrate on detail. * Ability to lift 50-70 lbs. * Adhere to safety practices and programs. * Ability to multitask. Education and Experience * High School Diploma or GED required. * 1 year of previous Cargo Agent experience is preferred * Valid US driver's license. * Successful completion of required airport badging process and pre-employment drug screen is required. Schedule of Hours As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, adhocs, etc., Strict adherence to company attendance policies are expected and enforced. $23.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

The work of an Office Agent includes but is not limited to counter customer services, computer data entry, international cargo documents handling, retrieve import / deliver export documents to and from aircraft, acceptance of cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations, releases import international freight upon review of CBP clearances and authorizations, collects air freight charges, prepare freight transfer manifests, handles phone calls in a professional and courteous manner, accepts dangerous goods in accordance to FAA Regulations and the IATA DGR, etc. Knowledge, Skill and Abilities • Intermediate computer skills with working knowledge of Microsoft Office programs. • Excellent English verbal and written communication skills. • Must be able to handle stress in a fast-paced environment and ensure deadlines are met. • Ability to concentrate on detail. • Ability to lift 50-70 lbs. • Adhere to safety practices and programs. • Ability to multitask. Education and Experience • High School Diploma or GED required. • 1 year of previous Cargo Agent experience is preferred • Valid US driver's license. • Successful completion of required airport badging process and pre-employment drug screen is required. Schedule of Hours As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, adhocs, etc., Strict adherence to company attendance policies are expected and enforced. $23.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment Posts transactions to guest and master accounts Reviews guest account balance, ensuring that payment is secured Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards Reviews arrivals and blocks special requests Processes required reports, including down time, high balance, etc. Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. Handles guest requests and concerns in a courteous and efficient manner Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner Prepares guest amenities, and ensures delivery in a timely manner Handles in-house guest reservation requests such as extension, late check-out, and rebooking Handles check-out procedures swiftly and accurately and assists guests on departure. Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests Stores guest luggage Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security Operates the franchise terminal and performs designated maintenance tasks Maintains procedures for credit control and handling of financial transactions Maintains guest safety & privacy by adhering to established procedures Issues safety deposit boxes for guest use, following security protocol Monitors key box, issuing keys to the appropriate staff members. Logs all transactions Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences Assists with the relocation of guests, when necessary Assists other departments during slow periods Additional duties may be added at any time at the discretion of management Consistently models the behavior of a ‘Baywood Ambassador' who: Maintains a professional image, including appearance, verbiage, and body language, at all times Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction Fosters teamwork by offering assistance to others, as needed Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures Recommends other Baywood properties to our guests, when appropriate Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations Skills/Qualifications Education: High School diploma Certifications / Licenses: TIPS, or similar approved, alcohol server training certification (as required) Experience: Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: Ability to multi-task Ability to communicate effectively, both written and oral Bilingual (Spanish & English) preferred, depending on geographic market Ability to work the shifts required for the position Ability to learn and adhere to Brand & Baywood Hotels' standards Ability to take information from various sources and determine a responsible course of action Ability to understand interdepartmental relationships Ability to operate office equipment and industry specific software (PMS) Ability to remain calm during stressful situations Physical Demands Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) Sitting: Rarely Bending, Stooping, Reaching: Occasionally Lifting, Push/Pull: 40 lbs infrequently Driving: Rarely Traveling: None Environmental Conditions: Inside: Protection from weather conditions but not temperature changes Outside: Rarely View all jobs at this company

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

The Guest Service Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, handles all special requests for services or information in accordance with standard policies and procedures. RESPONSIBILITIES Register guests and assign rooms accommodating special request whenever possible Assist in pre-registration and blocking of rooms for reservations Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures Understand room status and room status tracking Know room locations, types of rooms available, and room rates Use promotional selling techniques to sell rooms and to promote other services of the hotel Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary File room keys Process guest check-outs. Post and file all charges to guest, mater, and city ledgers accounts Follow procedures for issuing and closing safe deposit boxes Use proper telephone etiquette Use proper mail, package, and message handling procedures Read and initial the pass-on log and bulletin board daily. Must know of daily activities and meetings taking place in the hotel. Attend meetings as required by management Coordinate guestroom maintenance work with the maintenance department Report any unusual occurrences or request to the manager or assistant manager Maintain the cleanliness and neatness of the front desk area All other duties, as assigned. Requirements KNOWLEDGE, SKILLS AND ABILITIES The Guest Service Agent must demonstrate knowledge in the following areas: - Customer Service experience - Know room locations, types of rooms available, and room rates - Comprehension of Spirit Hospitality and hotel's scheduling system-understand room status and room status tracking - Know Hotel brand standards - Know Accident prevention policies - Know all Safety and Emergency procedures - Knowledge of front office equipment This Position must demonstrate the following mental and physical skills: - Analytical and problem-solving skills - The ability to learn and adapt to technology used within the hotel - Excellent verbal and listening communication skills - Stress & time management skills - Ability to work well independently and in a group - Ability to stand for eight hours - Ability to perform physical requirements of the position - Ability to push and pull 30lbs. This position must demonstrate the following personal attributes: - be respectful, honest, and trustworthy - possess cultural awareness and sensitivity - demonstrate sound work ethics - demonstrate professional personal presentation through dress, communication, and actions WORKING CONDITIONS Physical Demands The Guest Service Agent will spend 8 to 10 hours a day walking or standing. This position will be required to bend at the knees and waist, squat, reach over-head, and extend arms out in front. This position works in an indoor setting. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Environmental Conditions The Guest Service Agent may be interrupted frequently to meet the needs and requests of guests. This position may find the environment to be busy and loud at times. Salary Description Hourly