Night Audit
Front desk agent job in Saratoga, WY
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Night Auditor, you will be the first point of contact for guests, ensuring their stay begins with a warm welcome and ends with exceptional service.
Responsibilities
What You'll Do
A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk-related functions.
Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds.
Consistently follow all credit, cash-handling, and accounting procedures.
Run various audits and reports, and record all revenues and statistics accurately.
Read, analyze, interpret, and effectively explain items such as standard reports, guest folios, and emergency procedures.
Ensure security and confidentiality of all guest and hotel information.
Effectively respond to and resolve guest concerns or complaints.
Perform other duties as assigned.
What You'll Bring
Strong communication skills.
A passion for customer service.
The ability to be flexible and adapt to any situation.
A desire to work as part of the front desk team.
An outgoing personality with a positive attitude.
Previous hospitality experience is helpful but not required.
Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, nights, weekends, and holidays as necessary.
Other Information
What You Can Look Forward To
Medical, Dental, and Vision insurance (starting Day 1)
Life Insurance and Disability Insurance
Paid Parental Leave
DailyPay option
Employee Assistance Program (EAP)
401(k) with company match
Vacation/Paid Time Off (PTO) with rollover
Complimentary wellness tools
Unlimited referral bonuses
Leadership development and tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Multiple hotels in each market = more opportunities for growth
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
Location Code: 9090
Front Desk
Front desk agent job in Casper, WY
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Front Desk Agent
Front desk agent job in Jackson, WY
Full-time, Part-time Description
Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team!
The Job
As the Front Desk Agent, your friendly, energetic and professional personality will be the face of the arrival team. In this position, you will assist our guests with check-in, out and any request they have during their stay. Your standard response will become “yes, absolutely!”.
The Offer*
In return we offer our new Front Desk Agent:
Competitive Medical Benefits Package and 401(k)
Competitive Wages and Flexible Schedules
Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal
Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores
Discounts on Noble House Hotels & Resorts Room Rates
Discounts on Ski Passes
Shared Transferable Ski Pass
Onsite Ski-in, Ski-out, and Ski Storage
*Rules and restrictions apply to all employee benefits and perks
Requirements
To be successful as our new Front Desk Agent you:
Good communication skills
Are eager to learn and take pride in your work.
Seek to work in a beautiful hotel where you constantly meet new people.
Are reliable, have a flexible mind-set and like to smile.
Previous hotel front desk and SMS computer experience recommended.
Ability to resolve problems.
Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.
Live and work in a beautiful place with endless opportunities for world class recreation. Apply today!
Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials.
Salary Description $20 - $22 **DOE
Front Desk Agent
Front desk agent job in Torrington, WY
Job DescriptionBenefits:
401(k)
Company parties
Employee discounts
Flexible schedule
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Front Desk Agent I
Front desk agent job in Cheyenne, WY
Employee Benefits and Perk Package:
Cross training and Advancement opportunities
Medical, Dental, & Vision Insurance coverage (full time only)
Health & Flexible Savings Accounts (full time only)
401K with 6% match (full time only)
Life Insurance (full time only)
Long term Disability (full time only)
Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only)
Generous paid time off, up to 128 hours after 90 days (full time only)
Employee Discounts on merchandise, meals, fuel, rooms, & golf course
Exclusive employee discounts through Perkspot
Tuition Reimbursement Program (full time only); Up to 75% reimbursement for approved majors
Employee Assistance Program through Headspace
TITLE: Front Desk Agent I
DEPARTMENT: Rooms
REPORTS TO: Front Desk Manager
PAY: Non-exempt; Hourly; $14/hr; $500 Sign-on bonus that will pay out $250 after 60 days and $250 after 90 days if attendance and performance expectations are met.
The Front Office Agent is to provide friendly, efficient registration and information to all guests, fellow employees, and visitors. Often a guest's first impression of a property is the result of the Front Desk Agent's skills and abilities. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people.
Due to the 24/7 nature of our business, must be available to work any shift, including weekends or holidays, at Manager's request.
Physical Demands:
Work involves exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. This position requires standing for up to six hours at a time.
Job Responsibilities:
Welcome, check-in/check out and direct guests at arrival.
Review all arrivals.
Assist with guest concerns, requests, inquires, and reservations.
Complete shift check list and necessary reports timely.
Monitor guests accounts and room inventory.
Always anticipate guest requests and offer options to meet and exceed their expectations.
Maintain a professional image in appearance, attire, and conduct at all times.
Adhere to hotel and departmental policies and procedures.
Answer all phone calls within three rings. Return email and phone messages the same day.
Communicate all information that is pertinent and necessary to the department head both verbally and in writing.
Proficient in Microsoft Outlook, Microsoft Word and other computer programs. Excellent knowledge of Opera account management system, while utilizing Opera as an account/organizational tool; have a working knowledge of local and regional competition.
Conduct all sales related interactions with the highest level of professionalism while maintaining specified GAHR standards.
General Responsibilities:
Attends departmental meetings.
Implement process improvements and best practices.
Adheres to appropriate standards of conduct, dress, hygiene, and appearance.
Strictly adheres to the hotel's policy on Confidentiality and Ethics.
To carry out any additional tasks and projects as requested by the Front Office Manager.
Competencies & Skills
Essential:
Accountability
Ethics/Integrity
Winning Attitude
Superior Customer Service and Communication Skills
Desirable/Preferable:
Embraces Change
Strategic Thinker
Learning and Continuous Development
Teamwork/Team Player
Personality Traits
Essential:
Confident
Self-Motivated
Good Organizational skills
Outgoing & friendly
Desirable/Preferable:
Creative
Sense of Humor
Energetic
Knowledge & Language
Essential:
Strong communications (telephone and in person).
Intermediate to advanced computer proficiency
Basic knowledge of hotel operations
Desirable/Preferable:
Basic working knowledge of OPERA /PMS systems
Additional languages
Education & Experience
High School Diploma or equivalent
Prior cash handling experience preferred
Prior hospitality/customer service experience preferred
Front Desk Agent
Front desk agent job in Fort Hall, ID
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The Front Desk Agent is responsible for handling all front line duties while receiving incoming guests and provide guest services. They shall respond to telephone inquiries, Greetings, and incoming reservations while they promote the hotel services and ensuring maximum room revenues. The Front Desk Agent is fully responsible to provide Adequate Customer Service. The Agent will abide by the tasks listed in the Daily Check List outlined with instruction and training for each shift. They will assist in administrative duties as they relate to booking, tracking, charging, handling, and entering room reservations. The Agent will be responsible for entering appropriate data into the PMS and use all significant market segments.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Maintain Confidentiality of propriety and guest information; protect company assets and guest privacy.
Must possess telephone communication skills in terms of the ability to negotiate, convince, sell and influence potential hotel guests.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Be thoroughly familiar with hotel amenities, room rate promotions, restaurants, surrounding venues, and hotel policy to assist guests with requests for information.
Be responsible for their assigned safety deposit box. Including Daily Cash Deposits and log.
Be responsible for the Daily Check List with accountability.
Be able to practice adequate communication with transactions.
Accurate Cash Counting and compliance with Variance Policy.
Be responsible for all shift reports at shift end and provide accurate pass on.
Perform other reasonable job duties as requested by supervisors.
Ability to work venue/event-driven schedules (including evenings, weekends, and long hours) when needed. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CERTIFICATES, LICENSE, AND REGISTRATIONS
Must be able to submit supporting documents of education and training (High School Diploma, GED, Degree and Certificates).
Must be able to obtain and maintain in good standing a Driver's License and qualify for Fleet Management coverage on company vehicles.
EDUCATION AND/OR EXPERIENCE
High School Diploma or GED; required. Hospitality Certification, Customer Service Certification, Excellent Phone Etiquette, Online Travel Agent experience, and Bilingual Shoshone Bannock/ Spanish; preferred but not required
High School Diploma or GED with college credits with one (1) to two (2) years' experience preferred. Hospitality Certification, Customer Service Certification, Excellent Phone Etiquette, Online Travel Agent experience, and Bilingual Shoshone Bannock/ Spanish; preferred but not required (G2)
SPECIAL QUALIFICATIONS
Candidate must be a motivated self-starter and strong organizational skills.
SAFETY REQUIREMENTS:
Safety is a core value at Shoshone-Bannock Gaming/Hotel. The ability to work safely and prevent personal injury is a key job requirement of every position. Each employee is also expected to be committed to the safety of fellow employees and our customers and demonstrate that commitment through daily actions.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY
Ability to apply commonsense, understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables. Must be able to communicate effectively in person, while on the phone, while using intercom/microphone, and in writing.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to talk and hear. The employee is also regularly required to stand on a hard surface for long periods of time (minimum 6-10 hours), walk, sit, and use hands and fingers, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb, or balance and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must occasionally lift and/or move up to 50 pounds
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a public work environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of the position. The noise level in the work environment is usually moderate.
Discover Amazing Benefits at Shoshone-Bannock Casino Hotel!
We believe in taking care of our team members. Here's what you'll enjoy:
Paid Leave and Holidays:
Generous PTO and vacation days.
Ceremonial leave for cultural events.
Paid holidays to spend with loved ones.
Comprehensive Benefits Package:
Health Insurance: Medical, Dental, Vision, and Prescription.
Life & Disability: Basic Life, AD&D, Short/Long-Term Disability.
Telemedicine: Access to virtual healthcare.
Supplemental Options: FSA, Critical Illness, Accident, Identity Theft Protection, and more.
Retirement Plans: 401K and ROTH options.
Enrollment Info:
Open to full-time employees (30+ hours/week) after probation.
Annual open enrollment period.
Ready to Join Our Team?
Apply now and become a part of the Shoshone-Bannock Casino Hotel family!
Please fill out the attached application and send it to Josephine Tuell at ********************************.
Questions? Call ************ ext. 3041.
Auto-ApplyFront Desk Agent
Front desk agent job in Cheyenne, WY
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a Front Desk Agent for the TRAVELODGE/PENNY'S DINER of CHEYENNE, WY.
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support front desk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyFront Desk Agent
Front desk agent job in Boise, ID
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Requirements
• Experience in a hotel or a related field preferred.
• Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
• Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing,
identifying and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic
functions.
• Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing.
• Ability to read, comprehend and write simple instructions and/or short correspondence and memos.
Salary Description $16-$18 / Hour
Front Desk Agent
Front desk agent job in Nampa, ID
Job Description
At TownePlace Suites by Marriott in Nampa, ID, we're looking for a warm, service-oriented part-time Front Desk Agent to join our customer service team. If you thrive in a fast-paced hospitality environment, love creating memorable guest experiences, and want to be part of a trusted Marriott property, this is the right customer service opportunity for you!
WHAT'S THE SCOPE?
This part-time hospitality role offers a pay range of $15.25 - $16.25/hour based on experience.
This is a part-time position with flexible hours, including nights, weekends, and holidays as needed. Whether you're starting your hospitality career or looking for a schedule that works around your life, we'll ensure you're set up for success.
YOUR CONTRIBUTIONS MATTER
As a part-time Front Desk Agent, you will start your day ready to welcome guests and make their stay unforgettable. From the moment they arrive, you'll greet them warmly and professionally, ensuring their check-in is smooth and efficient. Throughout your shift, you will manage reservations, assign rooms, and process payments seamlessly using the hotel's property management system. Guests will rely on you as their go-to resource for any inquiries or concerns, and you'll resolve them promptly with a friendly demeanor. By the end of your shift, you'll leave knowing you've played a key role in creating exceptional guest experiences that reflect Marriott's high standards.
WHAT'S REQUIRED FOR A FRONT DESK AGENT?
Hotel experience (Marriott experience is highly desired)
Strong communication and customer service skills
Proficiency with property management systems and basic computer applications
Ability to work flexible hours, including nights, weekends, and holidays
Friendly and professional demeanor with a knack for handling guest concerns calmly and efficiently
Ability to multitask and thrive in a fast-paced environment
ABOUT US
We're more than just a brand-new extended-stay hotel-we're a family. Our 112-room hotel features in-room kitchens, separate sitting areas, a swimming pool, and a hot tub, offering guests a comfortable home away from home. We're looking for passionate team members to help us make it a success. We pride ourselves on fostering a supportive, family-like environment where hard work is valued and career growth is encouraged. Our full-time employees enjoy a comprehensive benefits package, and you'll have the chance to be part of a rapidly growing area in Nampa near top attractions like the Ford Center, local businesses, and expanding business parks. Join us and be part of something exciting from day one!
JOIN US!
Take the first step toward joining our customer service team at TownePlace Suites! Our 3-minute, mobile-friendly initial application makes it easy to apply today. Don't wait-start your journey in hospitality with us now!
Job Posted by ApplicantPro
Front Desk Agent - Summer
Front desk agent job in McCall, ID
Our successful Front Desk Agents assist the Front Desk Supervisor ensuring that the guests of Shore Lodge and Members of Whitetail are greeted, catered to and informed of the many room and Food and Beverage options available. Conveying with enthusiasm the activities available, this position coordinates with all departments within Shore Lodge and Whitetail including, booking of all room reservations, (Spa, outdoor activities, concierge services, transportation, dining, night audit, security and more). Acting as a Shore Lodge/Whitetail ambassador, engaging the guest at every opportunity is paramount while conveying a positive and unforgettable lodging experience.
STANDARD SPECIFICATIONS:
Varied hours including AM/PM shifts, weekends and holidays.
WHAT YOU GET TO DO:
Register guest at Shore Lodge check-in. Assist guest with check in procedure and resort orientation.
Accommodate special requests whenever possible and facilitate amenity requests.
Process accurate reservations from incoming calls.
Complete daily reports, logs, and reporting as necessary.
Ensure lobby and desk area are presentable.
Complete billings at end of guest stays.
Maintain accurate and complete information regarding the local area, hotel, amenities, directions, etc.
Answer multiple phone lines and direct calls lodge wide as necessary.
Work in a constantly changing work environment and manage stress levels while dealing with paying customers.
Use multiple computer software programs to process guest stays and schedule activities.
Comply with unit cash handling, credit, and check cashing policies and procedures.
Assist dissatisfied guests in both understanding the origin of their discontent and also in the mediation of an acceptable solution.
Act as a bellman in their absence for requested services.
Provide excellent customer service to guests, Club Members, and fellow associates.
Adhere to Company policies, procedures, and standards.
Perform other duties and responsibilities as assigned.
Requirements
WHAT YOU NEED TO BE SUCCESSFUL:
High School Diploma
1+ years of relevant Forbes/AAA, 3/4 star/diamond service experience in like property
Ability to deal with a number of problems requiring initiative and good judgment
Microsoft applications, Outlook, Internet Navigation
Ability to multitask; highly organized, detail oriented
Superior customer service skills required
Ability to communicate effectively with and receive information from guests and associates
Oral comprehension and expression (understanding and speaking the spoken word)
Written comprehension and expression (understanding and speaking the written word)
Previous Front Desk, Reservations and Guest Service Experience at a Forbes/AAA, 3/4 star/diamond property preferred
Lodging software experience a plus
Hotel Front Desk Agent
Front desk agent job in Boise, ID
La Quinta Inn & Suites is currently hiring for a full-time Hotel Front Desk Agent to work the swing shift in the Boise Town Square, ID area. We pay our Hotel Front Desk Agents a competitive wage of $15.50-$16.50/hour.
In addition to competitive pay and our supportive company culture, we offer the following benefits:
A 401(k)
Health
Dental
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
ABOUT LA QUINTA INN & SUITES
Hospitality is what we are all about! Our "Here for You" service shines as we ensure our guests feel right at home with several great amenities, including freshly baked cookies every evening. We offer comfortable accommodations and outstanding staff that ensure every stay is memorable - in the best way!
Our employees are at the heart of what we do. We want every team member to feel valued and appreciated. We make that happen by offering flexible schedules, a fun work environment, and generous benefits. Working together is the foundation of our success, and one of the reasons our team loves coming to work here!
DAY-TO-DAY
This full-time position typically works the swing shift.
As a Hotel Front Desk Agent, you are the face of our hotel during the swing shift! You assist with customer service duties such as answering the phone and assisting guests with directions and other questions. You cheerfully greet guests as they walk through the door, always making sure they feel welcome. You also keep the front desk area clean and presentable. Meeting guests and helping them have the best experience possible fills you with great satisfaction!
OUR IDEAL HOTEL FRONT DESK AGENT
Dependable - someone who guests and team members can rely on
Organized - able to effectively prioritize and delegate multiple tasks
Customer service-oriented - has a positive, friendly disposition towards clients and customers
Hospitality-driven - willing to provide top-notch service to everyone
If this sounds like you, keep reading!
REQUIREMENTS FOR A HOTEL FRONT DESK AGENT
Excellent customer service skills
If you meet the above requirements, we need you. Apply today to join our hospitality team full-time!
Location: 83704
CY Front Desk Agent
Front desk agent job in Boise, ID
Full-time Description
Experts in the art of hospitality the Courtyard Boise Downtown and Block 22 companies is where tradition and excitement combine with elegance, Boise's choice for creating and experiencing unforgettable hospitality. We are experts in the art of entertaining designed to celebrate life's most meaningful and exciting moments. Experience why the Courtyard Boise Downtown is the perfect blend of atmosphere, value, location and service!
Checking people in and out. It's a no brainer, right? Often during the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent with Interstate, you'll have many opportunities to brighten someone's day.
Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
Welcome and serve guests in person and over the phone every day.
Enjoy solving problems independently and as part of a team
Be comfortable using a computer
Handle cash and credit card transactions accurately and confidently
Perform other job-related duties as assigned
Requirements
Must have excellent English communication skills and be able to read, write and speak fluently.
Education: High School Education or equivalent experience.
Experience: Customer Service background preferred but not required.
Ability to operate computer, cash register and calculator
Ability to work well as part of a team or on your own and can solve problems independently
Project a professional image at all times through appearance, dress, and behavior.
Capability to manage multiple tasks simultaneously while maintaining attention to detail
Candidate must be able to stand and remain active for extended periods, often for entire shifts, while providing attentive service and managing front desk operations.
Physical Requirements:
Ability to lift, carry and manipulate various items (ex: luggage) weighing up to 50 pounds.
Prolonged periods of standing at front desk and working on a computer.
Block 22, LLC is proud to offer a comprehensive benefit package to its employees.
Medical, Dental and Vision is offered the first of the month following your hire date
Employee Assistance Program
Flexible Spending Accounts
Vacation time accrual each pay period
401K program with a company match after completing one year of service
Free Parking
Hotel Discounts
Wage starting at $16.00+ DOE
Hours: Evening (2-10pm or 3-11pm) shifts available Full Time
Weekend availability required and some holidays are required
Lodging Front Desk Agent - 25-26 Winter Season
Front desk agent job in Sandpoint, ID
Seasonal (Seasonal) Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference!PERKS & BENEFITS:
Free Ikon Pass for all eligible employees
Additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
Employee housing available in Sandpoint area
Onsite employee childcare available (limited space)
Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge
Generous discounts on outdoor gear, apparel, food, lodging, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees
401k plan with generous employer match
Paid parental leave of up to 6 weeks for eligible employees
Discounts available for equipment rentals (based on availability), retail, food, lodging, and more
Pro-deal pricing on equipment from top outdoor brands
Bereavement pay
Employee transportation available
Discounted tuition with partner online university for all Alterra Mountain Company employees to further education
Employment Status: Full Time or Part Time Seasonal
Wage Range: $16.00 to 17.50/hour
Minimum Age: 18
Background Check Required: No
Driver Verification Required: No
Position Summary:
The Front Desk Associate serves as the first point of contact for guests, providing a warm and welcoming experience. Responsibilities include greeting guests, handling inquiries and complaints, promoting resort amenities through suggestive selling, and efficiently managing reservations and check-in/check-out procedures. The role involves operating office equipment, processing payments, maintaining security protocols, and completing necessary administrative tasks. Flexibility is required for varied shifts, including mornings, evenings, weekends, and holidays.
Essential Functions and Major Responsibilities:
Greet guests face to face as well as via phone
Operate the phone switchboard, transferring calls and responding to inquires
Use computer system to check guests in/out and assist with making reservations
Accurately and efficiently collect revenues from room rentals and other purchases.
Provide directions and activity suggestions
Utilize systems such as SMS/Onity/Lynx for front desk operations
Provide security for guests by controlling room keys
Verify cash banks, making safe cash drops, preparing cash reports, and processing credit card verification procedures.
Secondary Responsibilities:
Assist guests with luggage
Housekeeping room turnovers
Other duties as assigned
Specific Job Skills:
License/Certifications- Drivers license preferred
Technical- Basic computer skills necessary. Will use systems such as SMS, Onity and Lynx. Also will utilize Microsoft Office programs such as Excel and Word.
Physical Capabilities- Some lifting required ~25+lbs, standing for long periods of time (up to 10 hours)
Additional- Ability to maintain a calm demeanor even while receiving guest complaints
Education/Related Experience:
Minimum education required- High school diploma/GED preferred
Minimum time in related position- Preferred one year in customer service position
Auto-ApplyFront Desk Associate
Front desk agent job in Idaho Falls, ID
Benefits: * Employee discounts * Flexible schedule * Free uniforms * Opportunity for advancement * Training & development * Company parties The front desk associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties. Front desk associate will make smoothies and ring up retail and supplements for members. Answer telephones and direct calls to appropriate department.
We Offer
* Hourly pay paid out every two weeks
* Paid training includes sales and Golds Gym onboarding
* Enjoy a free gym membership
* Employee discounts on gym services, personal training, and retail (Gold's Gym gear, clothing, supplements)
* Discounted family membership
Responsibilities
* Greet members and help with account issues.
* Make smoothies from the smoothie bar.
* Cleaning responsibilities.
* Ring up POS items for retail and supplements.
* Start tanning and massage beds for members.
Requirements
* Willing to join a close-knit fitness team!
* Excellent communication and customer service skills.
* Basic computer skills.
About Gold's Gym
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
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Clinic Front Desk Clerk
Front desk agent job in Blackfoot, ID
We are looking for highly motivated individuals to join our ever growing team here at Bingham. You must be willing and able to learn new skills and adapt to change often, as the medical field is ever changing. You must have good communication skills and be detail oriented. We have multiple providers of all specialties and are located in several of our surrounding areas. If you are looking for a rewarding and fulfilling career and enjoy fast paced environments this will be a good fit for you. Full-Time, Part-Time and PRN positions available in Idaho Falls, Blackfoot and Pocatello.
JOB REQUIREMENTS
Minimum Education: High School Diploma or equivalent.
Minimum Work Experience: Previous clinical experience in a physician's office preferred but not required.
Required Licenses / Certifications: CPR or BLS certification within 6 months of hire.
Required Skills, Knowledge, and Abilities: The Front Office Clerks have the responsibility for following policy in the overall operation of the clinic's front office. The Front Office Clerk reports directly to the Front Office Supervisor or Clinic Manager.
ESSENTIAL FUNCTIONS
When a patient enters the clinic, the front office staff smiles and welcomes the patient. Answering the telephone in a professional and caring manner at all times. Greeting all patients in a courteous and a professional manner. Registering patients as part of the check in process and obtains all the necessary requirements. Collects co-pays. Collect payments and maintain the cash drawer. Maintain all daily stats. Preparation of clinic paperwork per provider. Ensures all phones calls and messages are sent to the back office staff and/or providers on Practice Partner. Receiving all office mail and distribute to appropriate personnel. Scheduling all patient appointments including calling patients to remind them of their appointments. Scanning all clinic documents and indexing patient intake, eligibility and consents in EMR as instructed. Thanks the patient for visiting the clinic upon discharge. Participates in daily clinic team huddles with the other front and back office staff members to foster better communication and prepare for better patient care and patient experiences. Supports quality improvement activities by taking an active role in selecting quality improvement goals, developing plans on how to improve, carrying out the improvement plans, and reviewing the outcomes to assess how to move forward. Must be available at all times during clinic hours, unless pre-approved by clinic manager. Other duties as assigned. Must be available to cover all clinics as instructed by Manager. Travels to other BMH clinics is necessary.
Receptionist
Front desk agent job in Chubbuck, ID
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
What it takes to be a Receptionist at Brookdale:
Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Auto-ApplyGuest Service Agent - Limelight Ketchum
Front desk agent job in Ketchum, ID
Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.
Current locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (just opened fall 2025); Ketchum, Idaho; Mammoth, California (now open) and Charleston, South Carolina (coming in 2028).
For more information, visit *********************** or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the *********************************, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Summary
The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Guest Service Manager.
Job Posting Deadline
Applications for this position will be accepted until January 11, 2026.
Essential Job Functions/Key Responsibilities
* Pick up and deliver guests to various local locations as scheduled by the Front Desk
* Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
* Know about all daily hotel functions, locations, and times for appropriate guest direction
* Maintain constant communication with Front Desk for itinerary changes and guest requests
* Check inside and out of vehicles for cleanliness
* Clean inside and outside of vehicles when needed
* Check all essential fluids including oil and brake fluid and check the tire pressure
* Report any problems with the vehicles to Guest Services Manager
* Follow baggage tagging procedures and ski storage procedures
* Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
* Maintain a high standard of cleanliness in the Lobby and Luggage storeroom
* Fill out vehicle maintenance checklists as directed
* Report all accidents accurately filling out incident reports immediately
* Assist Front Desk in locating lost baggage through airlines and guest services desk at airport
* Other duties as assigned
Qualifications
Education & Experience Requirements
* Must be over 18 years of age
* A valid driver's license is required
* High School Diploma or high school equivalent preferred
* One year of guest/ customer service skills preferred
Knowledge, Skills & Abilities
* Knowledge of hotel fire and safety procedures. Assist in emergency and security procedures as directed by management
* Knowledge of product or service (example retail product, food & beverage products)
* Knowledge of company policies and procedures
* Proficiency in communicating clearly both verbally and in writing to team members and customers
* Ability to work in collaboration with others to achieve team goals
* Assist in emergency and security procedures as directed by management
* Ability to maintain the cleanliness of work area
* Ability to engage with customers in a positive and helpful manner
* Ability to always drive safely
Additional Information
Work Environment & Physical Demands
* Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend
* Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces
* Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
* Health, Dental and Vision Insurance Programs
* Flexible Spending Account Programs
* Life Insurance Programs
* Paid Time Off Programs
* Paid Leave Programs
* 401(k) Savings Plan
* Employee Ski Pass and Dependent Ski Passes
* Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit ***************************************************
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
Easy ApplyPart Time Guest Service Agent - Limelight Ketchum - Winter
Front desk agent job in Ketchum, ID
Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.
Current locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (coming fall 2025); Ketchum, Idaho; and Mammoth, California (coming by the end of 2025).
For more information, visit *********************** or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Position Summary
The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Front Office Manager.
Job Posting Deadline
Applications for this position will be accepted until December 14, 2025.
Essential Job Functions/Key Responsibilities
• Pick up and deliver guests to various local locations as scheduled by the Front Desk
• Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
• Know about all daily hotel functions, locations, and times for appropriate guest direction
• Maintain constant communication with Front Desk for itinerary changes and guest requests
• Check inside and out of vehicles for cleanliness
• Clean inside and outside of vehicles when needed
• Check all essential fluids including oil and brake fluid and check the tire pressure
• Report any problems with the vehicles to Front Office Manager
• Follow baggage tagging procedures and ski storage procedures
• Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
• Maintain a high standard of cleanliness in the Lobby and Luggage storeroom
• Fill out vehicle maintenance checklists as directed
• Report all accidents accurately filling out incident reports immediately
• Assist Front Desk in locating lost baggage through airlines and guest services desk at airport
• Other duties as assigned
Qualifications
Education & Experience Requirements
• Must be over 18 years of age
• A valid driver's license is required
• One year of guest/ customer service skills preferred
Knowledge, Skills & Abilities
• Knowledge of hotel fire and safety procedures. Assist in emergency and security procedures as directed by management
• Knowledge of product or service (example retail product, food & beverage products)
• Knowledge of company policies and procedures
• Proficiency in communicating clearly both verbally and in writing to team members and customers
• Ability to work in collaboration with others to achieve team goals
• Assist in emergency and security procedures as directed by management
• Ability to maintain the cleanliness of work area
• Ability to engage with customers in a positive and helpful manner
• Ability to always drive safely
Additional Information
Work Environment & Physical Demands
• Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend
• Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is classified as a seasonal part-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass
• Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit ***************************************************
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
Receptionist, Behavioral
Front desk agent job in Pocatello, ID
Job Details City Center - Pocatello, ID Full TimeDescription
The Behavioral Health Receptionist receives callers at the Clinic or by telephone and determines the nature of the call and directs it to the appropriate staff member and/or obtains the callers name and schedules an appointment. The BH Receptionist will type on a computer to prepare daily work such as letters, forms, report, etc. The BH Receptionist gives out required Health West forms and instructs the patient in completing them. The BH Receptionist will assist the Clinic Manager/Administrator by performing a variety of clerical duties involving the daily operation of the clinic.
Essential Functions and Responsibilities:
Develop and maintain detailed procedures required for the performance of all activities associated with this position.
Complete and maintain an accurate schedule of all appointments and ensure the efficient patient flow in the clinic.
Set up and/or update medical charts for patients as well as ensuring all information is correctly filed in each chart.
Answer the telephone and greet patients in a professional and courteous manner and direct the inquiry as required as well as documenting calls when necessary. Help resolve conflict with unsatisfied patients regarding appointments and/or insurance claims.
Enter all data on computer daily from patient visit. Complete superbills with all information regarding billing, and insurance claims.
Process day sheet each day to be forwarded to the administrative office.
Make sure the office has necessary supplies such as paper, patient forms, etc.
Provide data for reports as required.
Collect fees from patients, issue receipts, make photocopies of pertinent documents.
Maintain accurate accounts receivable records and ensure that all monies received are properly credited and deposited to the bank daily.
Promotes and upholds confidentiality of all patient information/medical records as required by HIPAA
Share the clinic cleaning responsibilities.
Assume other duties as required by the Clinic Administrator
Ability to work independently or as part of a team.
Setting of Care: Demonstrates understanding of fire and emergency procedures; participates in fire and disaster drills; maintains emergency supplies and equipment; demonstrates understanding of safety and security procedures; applies safety and security precautions; demonstrates understanding of hazardous materials plan; demonstrates proper use of equipment and assists with disaster preparation exercises and learning.
Infection Control: Applies hand washing principles during daily work; demonstrates understanding of isolation precautions; recognizes signs and symptoms of infection and complies with the employee health program; demonstrates understanding of the process for identifying and handling infectious waste; maintains personal hygiene; complies with OSHA standards in the work place; and demonstrates understanding of cross-contamination.
Information Management: Enters or records data timely and accurately; promotes confidentiality of information; logs onto the system using own password; logs off the system when leaving the work station; reports suspected violation of security/confidentiality issues; reviews data and identifies trends.
Continuing Education: Attends in-service and education programs as determined by Health West Administration; attends continuing education required for maintenance of professional certification or licensure.
Physical Demands: The physical demands described here are representative of, but not limited to, those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands or fingers, reach with hands and arms, talk or hear. The employee is occasionally required to climb or balance and stoop or kneel. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
Working Conditions: BH receptionists work in a busy setting. Although receptionists have fixed working hours, they may also be requested to work for extra hours when necessary.
Knowledge and Skills Requirements: To perform the various tasks of a BH receptionist one must have a warm outgoing character, good telephone manners, excellent interpersonal skills, a talent for organization, ability to work efficiently under pressure, ability to work effectively and accurately, and a positive and professional behavior. Have expertise on computer scheduling and electronic records systems.
Minimum Requirements:
High School diploma
Experience in general office procedures
Qualifications
Minimum Requirements:
High School diploma
Experience in general office procedures
PM Guest Service Representative/Front Desk Clerk
Front desk agent job in Lewiston, ID
Courtyard by Marriott Lewiston managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for a Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today!
Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank.
Qualifications:
High school diploma or equivalent GED; prior hotel and hospitality experience preferred
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
Must be able to work evening shifts.
How we can elevate your career:
Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.
Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.
If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today.
Why work for NSH?
Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.
Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)
New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day
Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws.
Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us.
Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.
Bereavement
Jury/Witness Duty
Community Volunteer Events
Social Event Outings
Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).
Medical and Prescription, Vision
Dental
Employee Assistance Program
Hostcare
100% Company Paid Life Insurance
401(k) Retirement Plans With Match
Leave of Absence
Perks - More than just a paycheck!
Team Member Travel Discounts
Entertainment Industry Discounts
Snack of the Month
Monthly Team Member Recognition
Service Recognition Awards
Incentive Programs
Referral Bonuses
Direct Deposit
Earned Wage Access
Retirement Planning
Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands.
To learn more about our company please visit our web site at *******************
Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.