Front Desk Agent
Front desk agent job in McCall, ID
Our successful Front Desk Agents assist the Front Desk Supervisor ensuring that the guests of Shore Lodge and Members of Whitetail are greeted, catered to and informed of the many room and Food and Beverage options available. Conveying with enthusiasm the activities available, this position coordinates with all departments within Shore Lodge and Whitetail including, booking of all room reservations, (Spa, outdoor activities, concierge services, transportation, dining, night audit, security and more). Acting as a Shore Lodge/Whitetail ambassador, engaging the guest at every opportunity is paramount while conveying a positive and unforgettable lodging experience.
STANDARD SPECIFICATIONS:
Varied hours including AM/PM shifts, weekends and holidays.
WHAT YOU GET TO DO:
• Register guest at Shore Lodge check-in. Assist guest with check in procedure and resort orientation.
• Accommodate special requests whenever possible and facilitate amenity requests.
• Process accurate reservations from incoming calls.
• Complete daily reports, logs, and reporting as necessary.
• Ensure lobby and desk area are presentable.
• Complete billings at end of guest stays.
• Maintain accurate and complete information regarding the local area, hotel, amenities, directions, etc.
• Answer multiple phone lines and direct calls lodge wide as necessary.
• Work in a constantly changing work environment and manage stress levels while dealing with paying customers.
• Use multiple computer software programs to process guest stays and schedule activities.
• Comply with unit cash handling, credit, and check cashing policies and procedures.
• Assist dissatisfied guests in both understanding the origin of their discontent and also in the mediation of an acceptable solution.
• Act as a bellman in their absence for requested services.
• Provide excellent customer service to guests, Club Members, and fellow associates.
• Adhere to Company policies, procedures, and standards.
• Perform other duties and responsibilities as assigned.
Requirements
WHAT YOU NEED TO BE SUCCESSFUL:
• High School Diploma
• 1+ years of relevant Forbes/AAA, 3/4 star/diamond service experience in like property
• Ability to deal with a number of problems requiring initiative and good judgment
• Microsoft applications, Outlook, Internet Navigation
• Ability to multitask; highly organized, detail oriented
• Superior customer service skills required
• Ability to communicate effectively with and receive information from guests and associates
• Oral comprehension and expression (understanding and speaking the spoken word)
• Written comprehension and expression (understanding and speaking the written word)
• Previous Front Desk, Reservations and Guest Service Experience at a Forbes/AAA, 3/4 star/diamond property preferred
• Lodging software experience a plus
Front Desk Agent
Front desk agent job in Boise, ID
Job DescriptionDescription:
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Requirements:
• Experience in a hotel or a related field preferred.
• Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
• Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing,
identifying and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic
functions.
• Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing.
• Ability to read, comprehend and write simple instructions and/or short correspondence and memos.
Hotel Front Desk Agent
Front desk agent job in Burley, ID
Job Description
Do you enjoy serving others and creating positive experiences? Super 8 Burley is looking for a Front Desk Agent to join our guest services team. In this role, you will welcome guests, manage their reservations and account information, and make sure they have everything they need for a comfortable stay.
This position is ideal for someone who thrives in a fast-paced environment and is looking for growth opportunities with flexible hours. Apply today and become part of our team at Super 8 Burley.
Compensation:
$12 - $13 hourly
Responsibilities:
Welcome, register, check in, and check out guests, provide room keys and numbers, and record payment information
Handle guest questions, special requests, and concerns in a professional and timely manner
Manage incoming calls and process reservations made online, over the phone, or in person
Provide accurate information about room rates, availability, amenities, and rewards programs
Ensure all guest account information is accurate and up to date
Coordinate with housekeeping staff to confirm rooms are ready for arriving guests
Qualifications:
Comfortable handling phone calls and resolving guest concerns in a professional manner
Strong time management, organizational, customer service, and interpersonal skills
1+ year of hotel or related experience preferred
High school diploma, GED, or equivalent required
Previous experience or working knowledge of Microsoft Office and reservation systems is preferred
About Company
Super 8 by Wyndham Burley is conveniently located off I-84 in Burley, Idaho.
The community offers year-round events and activities that are both family-friendly and locally driven, making guests feel right at home.
As part of the Wyndham Hotels, our hotel is committed to providing exceptional guest experiences through clean rooms and a reliable reputation. At Super 8 by Wyndham Burley, we believe that when you take care of your team, they will take care of your guests. In this close-knit community, our success is built on the support and relationships we continue to grow.
Structure Hospitality is a Utah-based hotel management company that prioritizes people and culture, driven by a passion for service above self and guest satisfaction.
Receptionist/Attendance Clerk/Work Based Learning
Front desk agent job in Idaho Falls, ID
Administrative Support/Clerical/Receptionist Date Available: Immediately Additional Information: Show/Hide TITLE: Receptionist/Attendance Clerk/Work Based Learning Qualifications: A. High School Diploma. B. Ability to work with staff, students, and the public.
C. Training and experience in clerical procedures and skills.
D. Strong organizational skills.
E. Proficient in computer software applications.
F. Ability to work independently with minimum direction to meet deadlines.
G. Ability to attend scheduled luncheon and evening meetings.
H. Above average verbal and written communication skills.
I. Such alternatives to the above qualifications as the Board may find appropriate and acceptable.
REPORTS TO: Career & Technical Education Principal / Director
JOB GOALS:
A. Support the delivery of the Idaho Division of Career & Technical Education's written, taught, tested and reported curriculum and contribute to maximizing student achievement.
B. Provide Career and Technical Education high school students with work-based learning experiences that will lead them to make wise and satisfying occupational and career choices.
C. Help educate the public regarding programs available to students through the Career and Technical Education Center.
D. Assist in the administration of the Career & Technical Education Programs.
E. Ensure the smooth operation of the office to ensure a positive student experience.
F. Responsible for helping to maintain the safety of students and staff during the school day.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
A. Maintains student records for the Career & Technical Education Center (CTEC) and obtains, compiles, and organizes pertinent data for reports to the Idaho Division of Career Technical Education.
B. Prepares student testing materials and reports for the Idaho Division of Career & Technical Education.
C. Coordinates, schedules and assists teachers in facilitating and proctoring standardized assessments required by the Idaho Division of Career & Technical Education.
D. Coordinates, schedules and assists teachers and students with Advanced Opportunities enrollment and account services.
E. Coordinates and assists teachers and state college advisors with enrolling and maintaining rosters and data for Skill Stack, dual credit, certifications and workforce training for students.
F. Maintains a regular filing system.
G. Processes incoming and outgoing correspondence as instructed. Uses computer applications such as spreadsheets, databases, word processing, calendar and email in performing work assignments.
H. Coordinates, schedules, or attends advisory committee meetings and provides documentation to the CTE Principal / Director and teachers as necessary to facilitate meetings.
I. Tracks Technical Advisory Committee meetings and maintains accurate, concise mailing lists, agendas, and minutes for all Career & Technical Education T.A.C.s.
J. Works within the community to establish work-based learning opportunities and experiences for students. This includes, but is not limited to, internships, job-shadowing, co-operative classroom experiences and apprenticeships
K. Place and receive telephone calls cordially and accurately records messages.
L. Maintain student attendance records for CTEC.
M. Maintain regular communication with student home schools to ensure transparent and accurate attendance records.
N. Prepare student attendance reports for the Idaho Division of Career & Technical Education and consortium schools.
O. Responsible for CTEC access control to allow students, visitors and deliveries into the facility.
P. Maintains high standards of ethical behavior and confidentiality of information.
Q. Has regular and predictable attendance.
OTHER DUTIES AND RESPONSIBILITIES:
A. Performs all other duties as assigned.
TERMS OF EMPLOYMENT:
A. This is a limited full-time position scheduled for up to 28 hours per week, during the school year. Wages will be in accordance with the Classified Salary Schedule as a Grade 5 $16.39 or $17.19 depending on experience. Benefits will be in accordance with approved Board policy.
B. This is an "at will" position in that the employer or employee may terminate employment at any time or for any reason consistent with applicable state or federal law. The "employment at will" policy cannot be changed verbally or in writing, unless the change is specifically authorized in writing and expressly approved by the Board of Trustees of District 91.
EVALUATION:
A. Performance of this position will be evaluated annually by the Career & Technical Principal/Director in accordance with provisions of the Board's policy on the evaluation of classified personnel.
Client Concierge - Front Desk
Front desk agent job in Idaho Falls, ID
Job DescriptionBenefits:
401(k) matching
Paid time off
Profit sharing
Were looking for a highly competent professional who enjoys being the steady center of a busy financial office. This is a long-term role (35+ years) for someone who values stability, consistency, and becoming truly exceptional in a specialized position. If you love creating outstanding client experiences, managing complex office workflows, supporting advisors, and keeping an organization running at a high level, this role is designed for you. Our team is looking for an outstanding Client Concierge.
This is not your typical receptionist. We have the highest standards and expectations. This role entails developing and analyzing client reports, management of multiple software services, and the capacity to understand financial frameworks. Interest in finance is a must. Degree is not required but highly recommended.
About Us:
Journey Financial, Inc. is a dynamic and client-focused financial firm committed to delivering exceptional service and personalized experiences. As the Client Concierge, you will be the face of our officegreeting clients, managing schedules, and ensuring operations flow seamlessly. As a family focused company, our office closes at 4pm daily.
Key Responsibilities:
Office & Administrative Support:
Act as the first point of contact for clients and visitors, ensuring a welcoming and professional environment.
Maintain the offices organization, appearance, and overall atmosphere.
Manage calendars, schedule appointments, and coordinate daily office operations throughout multiple platforms.
Process client paperwork, handle mail, and oversee shipping tasks.
Support compliance documentation and annual client service tasks
Support staff and marketing during client events and special occasions.
Client Engagement & Support:
Assist clients with inquiries and direct them to Advisors as needed.
Look for meaningful ways to engage with clients, creating a memorable experience.
Assist with beneficiary updates, address/email changes, and online account access.
Who You Are:
Relentless in the Pursuit of Greatness, highly organized with excellent attention to detail.
Passionate about helping others, personable and professional with strong communication skills.
Education Focused, open to new opportunities and solutions to unique problems.
Tech-savvy, comfortable using scheduling tools, CRM systems, email management, and printing and shipping.
A proactive problem-solver who can identify and solve issues in a client-facing role.
Team-oriented, able to collaborate effectively with Advisors and staff.
What We Offer:
A positive and professional work environment.
Competitive compensation and benefits.
Full-time work hours from 8am to 4pm M-F.
The chance to make a real impact on clients experiences.
If youre looking for a role where you can blend administrative excellence with meaningful client interactions, apply today!
Dental Front Desk Associate
Front desk agent job in Eagle, ID
The Opportunity: We're seeking a full-time Front Desk Associate to join our collaborative, patient-focused team at Dr. Alexis Phillips Kid's Dentist. Our ideal hire is self motivated, personable and focused on delivering an exceptional patient experience.
What We Offer:
Monday-Thursday schedule
$23-$25/hour, dependent of level of experience
Paid Time off (after 1 year)
Holiday Pay (after 30 days)
Monthly Bonus Incentives (after 30 days)
Responsibilities:
End to end patient management as the face of our practice
Greet patients warmly and provide a welcoming atmosphere upon arrival.
Register new patients, collect necessary information, and update existing patient records accurately.
Schedule and confirm patient appointments using our practice management software.
Answer phone calls, respond to inquiries, and provide information about our dental services.
Provide Treatment Coordination backup as needed
Verify insurance coverage and assist patients in understanding their benefits.
Handle patient check-in and check-out processes, including collecting payments, processing insurance claims, and providing receipts.
Maintain a tidy and organized front desk area, ensuring cleanliness and a professional appearance.
Assist with administrative tasks, such as filing, photocopying, and scanning documents.
Collaborate with the dental team to ensure efficient patient flow and resolve any scheduling conflicts or issues.
Follow HIPAA guidelines and maintain patient confidentiality at all times.
Provide excellent customer service and address patient concerns or complaints in a professional and compassionate manner.
Qualifications:
3+ years of dental experience in front office operations, required
Positive and upbeat personality
Able to provide coverage at both Boise and Eagle offices
Reliable with minimal call outs
Proficient in Open Dental software, preferred
Treatment Coordination experience, a plus
High school diploma or equivalent required; additional education in office administration or related field, a plus
Proven experience as a front desk receptionist or in a similar customer service role
Excellent verbal and written communication skills, with a professional and friendly phone etiquette
Strong organizational skills and attention to detail
Knowledge of dental terminology and procedures
Ability to multitask and prioritize tasks in a fast-paced environment
Strong problem-solving skills and the ability to remain calm and composed under pressure
Proficiency in using standard office equipment, such as computers, printers, and fax machines
We are an equal opportunity employer EOE
Auto-ApplyBilingual Front Desk/Technician
Front desk agent job in Nampa, ID
Job DescriptionEyecare Associates of Nampa is seeking a full time bilingual Front Desk/Clinical Technician for our Clinic. Experience in the field of optometry preferred, but not required, we are willing to train the right candidate.
Eyecare Associates of Nampa offers a team-oriented work environment with benefits including:
Medical insurance
Dental insurance
Personal time off
401k
Paid holidays
No weekends
Continuing Education
Pay starts at $16.00
Hours:
Monday-Thursday 8:30am-5:30pm Friday 8am-3:30pm Responsibilities
Job responsibilities include:
Assist doctors in clinical workups.
Assist patients in picking out glasses.
Dispense and adjust glasses.
In put glasses orders.
Show patients how to properly care for contact lenses/ trainings
Ensure clinic flow efficiency.
Maintain referrals
Schedule appointments.
Call to confirm appointments.
Maintain recall system.
Verify Medicaid insurance.
Ensure patient charts are prepared for the clinic day.
Train new clinic team members as necessary.
Required Skills
Required skills & qualifications include:
Bilingual Spanish/English Required
High School Diploma or GED Required
Ability to work as a team player and work independently
Excellent verbal and written skills
Dependable, organized, professional, and have a great personality!
Ability to flexibly respond to changing demands and maintain professionalism
Organize and prioritize tasks effectively
Experience in a professional setting
Tech-savvy; typing capabilities, worked with computers
Reliable
Receptionist
Front desk agent job in Mountain Home, ID
Receptionist/ Cashier
The Auto Ranch Group is looking for a Receptionist/ Cashier to join our Mountain Home location and perform a variety of administrative tasks. Come be a part of our fun, fast-paced, family-oriented team!
If you are an enthusiastic self-starter, have strong communication and organizational skills, and possess a confident and outgoing personality, we want to talk to you! The Auto Ranch Group is the fastest-growing independent auto group in Idaho, and is a member of the top “Idaho Private 100” companies. We offer a talented group of automotive industry professionals, ready to support the enthusiastic individual that will join our team. Compensation is competitive, and our benefits are exceptional. If you are ready for a career where you can grow and have new opportunities, we encourage you to apply.
Our benefits include:
Health Insurance
Life Insurance
Disability & Accident Coverage
Dental Coverage
Vision Coverage
401(K) Retirement Plan w
ith percentage match
Generous Paid Time Off policy
Paid Holidays
Employee Discounts
Paid training programs
Monday-Friday
Responsibilities
Answer dealership group phones, greet and receive prospects and customers
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
Work cooperatively with the sales, service, and other internal teams
Communicate with callers and visitors in a professional, friendly, and efficient manner
Type memos, correspondence, reports, and other documents
Assist in scheduling and confirming sales and service appointments
Other duties as assigned
Qualifications
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects
Valid driver's license and clean driving record
Outstanding organization and time management skills
Excellent verbal and written communications skills
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Desk Associate
Front desk agent job in Boise, ID
Benefits:
Company parties
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Perks and Benefits:
Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
Competitive hourly base pay, plus tips; sales bonuses
Merit-based pay increases
Paid Vacation
Complimentary service membership
About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires:
Sales experience and confidence (membership sales are highly valued!)
Customer service experience (retail, restaurant)
Computer/ Technology proficiency
A passion for dogs and dog health & wellness!
Reliable transportation
Willingness to work in a smoke-free environment
Who We Are Looking For:We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
Drive membership sales through health and wellness education
Drive key performance indicators - average ticket price and rebook ratio - through memberships, service
add-ons, and retail sales
Develop membership leads; Follow up with potential members
Answer phone calls, schedule customer appointments, manage customer profiles and records
Manage cash drawer - responsible for daily cash handling
Manage customer expectations; Resolve customer concerns; Retain memberships
Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
Confidence in selling services and products
Ability to connect with customers (both canine and human!) and provide outstanding customer service
Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
Effective communication with team members and dog parents (in person and on the phone)
Independently solve problems using Scenthound values and culture as a guide
Attention to detail
Time-management; Scheduling appointments efficiently
Accountability; hold oneself and others to Scenthound standards
Compensation: $14.00 - $15.50 per hour
Auto-ApplyClinic Front Desk Clerk
Front desk agent job in Blackfoot, ID
We are looking for highly motivated individuals to join our ever growing team here at Bingham. You must be willing and able to learn new skills and adapt to change often, as the medical field is ever changing. You must have good communication skills and be detail oriented. We have multiple providers of all specialties and are located in several of our surrounding areas. If you are looking for a rewarding and fulfilling career and enjoy fast paced environments this will be a good fit for you. Full-Time, Part-Time and PRN positions available in Idaho Falls, Blackfoot and Pocatello.
JOB REQUIREMENTS
Minimum Education: High School Diploma or equivalent.
Minimum Work Experience: Previous clinical experience in a physician's office preferred but not required.
Required Licenses / Certifications: CPR or BLS certification within 6 months of hire.
Required Skills, Knowledge, and Abilities: The Front Office Clerks have the responsibility for following policy in the overall operation of the clinic's front office. The Front Office Clerk reports directly to the Front Office Supervisor or Clinic Manager.
ESSENTIAL FUNCTIONS
When a patient enters the clinic, the front office staff smiles and welcomes the patient. Answering the telephone in a professional and caring manner at all times. Greeting all patients in a courteous and a professional manner. Registering patients as part of the check in process and obtains all the necessary requirements. Collects co-pays. Collect payments and maintain the cash drawer. Maintain all daily stats. Preparation of clinic paperwork per provider. Ensures all phones calls and messages are sent to the back office staff and/or providers on Practice Partner. Receiving all office mail and distribute to appropriate personnel. Scheduling all patient appointments including calling patients to remind them of their appointments. Scanning all clinic documents and indexing patient intake, eligibility and consents in EMR as instructed. Thanks the patient for visiting the clinic upon discharge. Participates in daily clinic team huddles with the other front and back office staff members to foster better communication and prepare for better patient care and patient experiences. Supports quality improvement activities by taking an active role in selecting quality improvement goals, developing plans on how to improve, carrying out the improvement plans, and reviewing the outcomes to assess how to move forward. Must be available at all times during clinic hours, unless pre-approved by clinic manager. Other duties as assigned. Must be available to cover all clinics as instructed by Manager. Travels to other BMH clinics is necessary.
Host / Front Desk
Front desk agent job in Boise, ID
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
7.25
-
14
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyGuest Service Agent - Limelight Ketchum
Front desk agent job in Ketchum, ID
Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.
Current locations include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028).
For more information, visit *********************** or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the *********************************, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Summary
The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Guest Service Manager.
Job Posting Deadline
Applications for this position will be accepted until January 4, 2026.
Essential Job Functions/Key Responsibilities
* Pick up and deliver guests to various local locations as scheduled by the Front Desk
* Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
* Know about all daily hotel functions, locations, and times for appropriate guest direction
* Maintain constant communication with Front Desk for itinerary changes and guest requests
* Check inside and out of vehicles for cleanliness
* Clean inside and outside of vehicles when needed
* Check all essential fluids including oil and brake fluid and check the tire pressure
* Report any problems with the vehicles to Guest Services Manager
* Follow baggage tagging procedures and ski storage procedures
* Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
* Maintain a high standard of cleanliness in the Lobby and Luggage storeroom
* Fill out vehicle maintenance checklists as directed
* Report all accidents accurately filling out incident reports immediately
* Assist Front Desk in locating lost baggage through airlines and guest services desk at airport
* Other duties as assigned
Qualifications
Education & Experience Requirements
* Must be over 18 years of age
* A valid driver's license is required
* High School Diploma or high school equivalent preferred
* One year of guest/ customer service skills preferred
Knowledge, Skills & Abilities
* Knowledge of hotel fire and safety procedures. Assist in emergency and security procedures as directed by management
* Knowledge of product or service (example retail product, food & beverage products)
* Knowledge of company policies and procedures
* Proficiency in communicating clearly both verbally and in writing to team members and customers
* Ability to work in collaboration with others to achieve team goals
* Assist in emergency and security procedures as directed by management
* Ability to maintain the cleanliness of work area
* Ability to engage with customers in a positive and helpful manner
* Ability to always drive safely
Additional Information
Work Environment & Physical Demands
* Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend
* Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces
* Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
* Health, Dental and Vision Insurance Programs
* Flexible Spending Account Programs
* Life Insurance Programs
* Paid Time Off Programs
* Paid Leave Programs
* 401(k) Savings Plan
* Employee Ski Pass and Dependent Ski Passes
* Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit ***************************************************
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
Easy ApplyFront Desk Associate - SpringHill Suites Sandpoint
Front desk agent job in Ponderay, ID
Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let's Level Up!
Job Summary: As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay. Your goal is to provide Level5 Hospitality and service for each and every guest.
Duties/Responsibilities:
Perform all check-in and check-out tasks
Operate the front desk according to standard operating procedures and with exceptional guest service
Know emergency procedures and how to respond
Complete daily reports, audit correspondence, as required by the shift
Receive and confirm credit cards for validity and acceptability
Welcome guest upon their arrival and assign rooms
Take incoming calls, online and in-person room booking requests, and answer questions about guests' needs involving room rates, available rooms, amenities, and special requests
Communicate with housekeeping to make sure guest rooms are ready
Manage online and phone reservations
Respond to Guest complaints in a timely and professional manner
Create incident reports for guest injuries/issues when required
Maintains a high standard of personal appearance and grooming, which includes compliance with the dress code policy
Performs other related duties as required or asked by Supervisor
Address visitor questions and requests promptly, courteously, and efficiently
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
Practice safe work habits and use required safety equipment
Performs other related duties as required
Required Skills/Abilities:
Proficient in Microsoft Office Suite or similar software
Work experience as a Front Desk agent preferred
Level5 High Touch service
Excellent communication and organizational skills
Flexibility with shifts and scheduling
Must be available weekends and/or holidays
Must have transportation to and from work
Must have stellar attendance and punctuality
Education and Experience:
High School diploma
Physical Requirements:
Must be able to remain in a stationary position during shift.
Must be able to access and navigate the facility.
Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
Auto-ApplyGuest Service Agent - Limelight Ketchum
Front desk agent job in Ketchum, ID
Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.
Current locations include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028).
For more information, visit *********************** or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Summary
The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Guest Service Manager.
Job Posting Deadline
Applications for this position will be accepted until January 4, 2026.
Essential Job Functions/Key Responsibilities
• Pick up and deliver guests to various local locations as scheduled by the Front Desk
• Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests
• Know about all daily hotel functions, locations, and times for appropriate guest direction
• Maintain constant communication with Front Desk for itinerary changes and guest requests
• Check inside and out of vehicles for cleanliness
• Clean inside and outside of vehicles when needed
• Check all essential fluids including oil and brake fluid and check the tire pressure
• Report any problems with the vehicles to Guest Services Manager
• Follow baggage tagging procedures and ski storage procedures
• Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
• Maintain a high standard of cleanliness in the Lobby and Luggage storeroom
• Fill out vehicle maintenance checklists as directed
• Report all accidents accurately filling out incident reports immediately
• Assist Front Desk in locating lost baggage through airlines and guest services desk at airport
• Other duties as assigned
Qualifications
Education & Experience Requirements
• Must be over 18 years of age
• A valid driver's license is required
• High School Diploma or high school equivalent preferred
• One year of guest/ customer service skills preferred
Knowledge, Skills & Abilities
• Knowledge of hotel fire and safety procedures. Assist in emergency and security procedures as directed by management
• Knowledge of product or service (example retail product, food & beverage products)
• Knowledge of company policies and procedures
• Proficiency in communicating clearly both verbally and in writing to team members and customers
• Ability to work in collaboration with others to achieve team goals
• Assist in emergency and security procedures as directed by management
• Ability to maintain the cleanliness of work area
• Ability to engage with customers in a positive and helpful manner
• Ability to always drive safely
Additional Information
Work Environment & Physical Demands
• Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend
• Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit ***************************************************
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
Hotel Front Desk (GSA) Over Night
Front desk agent job in Nampa, ID
Overnight Guest Services Ambassador (GSA): The Nighttime Operations Anchor!
Your Challenge: Command the Front Desk and Ensure Seamless Guest Experience and Security During Overnight Hours!
Ready to be the reliable anchor for our guests and property during the critical overnight hours? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Overnight Guest Services Ambassador (GSA)!
This is a vital overnight, multi-faceted role where you are the sole "face" and operational authority for the hotel, ensuring an excellent and secure guest experience by conducting front desk operations with efficiency and thoroughness. You'll manage guest relations, safety protocols, and essential support tasks while demonstrating your commitment to our value to "Do the Right Thing."
Core Duties: Overnight Guest Relations & Front Desk Operations
As the Overnight GSA, you are the operational pivot, responsible for maintaining high standards of service and security throughout the night.
Key Responsibilities Include:
Exceptional Guest Relations (Night Shift): Provide an excellent guest experience for all arriving and in-house guests. Manage guest conflict and respond to situations as they arise during quiet hours.
Front Desk Coordination: Coordinate front desk operations such as late check-ins, early check-outs, reservations, and security checks. Respond to guest service calls efficiently and expediently.
Safety & Emergency Response: Ensure safety of the building and occupants; contacting emergency services/law enforcement when needed. Be able to respond effectively and according to procedure in times of emergency.
Inspections & Compliance: Inspect studios and public spaces overnight according to company and brand standards. Ensure all policies and procedures are accurately followed at all times.
Sales, Revenue & Cross-Functional Support
You play a direct role in preparing the property for the next business day and contribute to financial success.
Revenue Management: Review Studio Inventory daily overnight to ensure maximization of studio revenue. Follow revenue management guidelines as directed. Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue.
Administrative & Documentation: Document work activity using the appropriate log and according to policy, accurately recording all overnight events.
Support Duties: Perform Laundry Duties, including sorting, washing, drying, and folding of company linen and terry, as well as general cleaning/maintenance of the laundry facilities.
Cross-Training: Cross-train on the duties of all non-management staff members and perform those duties as needed or when requested by supervision.
Shift Requirements and Qualifications
This role requires extreme reliability, independence, and an ability to work overnight hours.
Overnight Commitment: GSAs are required to stay on site for their entire shift until relieved. A paid 30-minute meal break is provided in consideration of this requirement. The meal break is to be taken as available.
Qualifications & Essential Skills
Skills: Must have effective communication with staff and guests, effective conflict management, and effective negotiation and sales skills.
Abilities: Ability to read, comprehend, and follow written procedures. Must be able to respond calmly in situations of conflict and stress, adapt to changes in daily work, and problem solve in a timely manner.
Are You Our Next Nighttime Operations Anchor?
If you are dependable, thrive working independently overnight, and possess the necessary composure and dedication to service, we want to hear from you!
This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management.
Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training.
SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM's employees to perform their expected job duties is absolutely not tolerated.
Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces
Auto-ApplyHotel Front Desk (GSA) Over Night
Front desk agent job in Nampa, ID
Overnight Guest Services Ambassador (GSA): The Nighttime Operations Anchor!
Your Challenge: Command the Front Desk and Ensure Seamless Guest Experience and Security During Overnight Hours!
Ready to be the reliable anchor for our guests and property during the critical overnight hours? Join Sandpiper Hospitality (SH) , one of the fastest-growing companies in the extended stay market , as our next Overnight Guest Services Ambassador (GSA)!
This is a vital overnight, multi-faceted role where you are the sole "face" and operational authority for the hotel, ensuring an excellent and secure guest experience by conducting front desk operations with efficiency and thoroughness. You'll manage guest relations, safety protocols, and essential support tasks while demonstrating your commitment to our value to "Do the Right Thing."
Core Duties: Overnight Guest Relations & Front Desk Operations
As the Overnight GSA, you are the operational pivot, responsible for maintaining high standards of service and security throughout the night.
Key Responsibilities Include:
Exceptional Guest Relations (Night Shift): Provide an excellent guest experience for all arriving and in-house guests. Manage guest conflict and respond to situations as they arise during quiet hours.
Front Desk Coordination: Coordinate front desk operations such as late check-ins, early check-outs, reservations, and security checks . Respond to guest service calls efficiently and expediently .
Safety & Emergency Response: Ensure safety of the building and occupants ; contacting emergency services/law enforcement when needed. Be able to respond effectively and according to procedure in times of emergency .
Inspections & Compliance: Inspect studios and public spaces overnight according to company and brand standards. Ensure all policies and procedures are accurately followed at all times .
Sales, Revenue & Cross-Functional Support
You play a direct role in preparing the property for the next business day and contribute to financial success.
Revenue Management: Review Studio Inventory daily overnight to ensure maximization of studio revenue . Follow revenue management guidelines as directed. Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue.
Administrative & Documentation: Document work activity using the appropriate log and according to policy, accurately recording all overnight events.
Support Duties: Perform Laundry Duties , including sorting, washing, drying, and folding of company linen and terry , as well as general cleaning/maintenance of the laundry facilities.
Cross-Training: Cross-train on the duties of all non-management staff members and perform those duties as needed or when requested by supervision.
Shift Requirements and Qualifications
This role requires extreme reliability, independence, and an ability to work overnight hours.
Overnight Commitment: GSAs are required to stay on site for their entire shift until relieved . A paid 30-minute meal break is provided in consideration of this requirement. The meal break is to be taken as available.
Qualifications & Essential Skills
Skills: Must have effective communication with staff and guests , effective conflict management , and effective negotiation and sales skills .
Abilities: Ability to read, comprehend, and follow written procedures . Must be able to respond calmly in situations of conflict and stress , adapt to changes in daily work , and problem solve in a timely manner .
Are You Our Next Nighttime Operations Anchor?
If you are dependable, thrive working independently overnight, and possess the necessary composure and dedication to service, we want to hear from you!
This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management.
Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training.
SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM's employees to perform their expected job duties is absolutely not tolerated.
Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces
Auto-ApplyFront Bar Receptionist
Front desk agent job in Meridian, ID
Join us as a Front Bar Receptionist in Meridian, ID!
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience
Sales and Marketing Experience Preferred
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Part Time Weekends, 15 hours a week
Availability: Some Nights and Weekends Required
Education: Highschool, or equivalent
Front Desk Associate
Front desk agent job in Challis, ID
Job DescriptionBenefits:
Company parties
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Perks and Benefits:
Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
Competitive hourly base pay, plus tips; sales bonuses
Merit-based pay increases
Paid Vacation
Complimentary service membership
About the Position:
The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires:
Sales experience and confidence (membership sales are highly valued!)
Customer service experience (retail, restaurant)
Computer/ Technology proficiency
A passion for dogs and dog health & wellness!
Reliable transportation
Willingness to work in a smoke-free environment
Who We Are Looking For:
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
Drive membership sales through health and wellness education
Drive key performance indicators average ticket price and rebook ratio through memberships, service
add-ons, and retail sales
Develop membership leads; Follow up with potential members
Answer phone calls, schedule customer appointments, manage customer profiles and records
Manage cash drawer responsible for daily cash handling
Manage customer expectations; Resolve customer concerns; Retain memberships
Adhere to Scenthound sanitary and cleaning practices keep the reception area clean and presentable
Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
Confidence in selling services and products
Ability to connect with customers (both canine and human!) and provide outstanding customer service
Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
Effective communication with team members and dog parents (in person and on the phone)
Independently solve problems using Scenthound values and culture as a guide
Attention to detail
Time-management; Scheduling appointments efficiently
Accountability; hold oneself and others to Scenthound standards
Front Desk Receptionist
Front desk agent job in Nampa, ID
Job Description
Are you someone who loves helping people and making them feel welcome? At TownePlace Suites by Marriott in Nampa, ID, we're looking for a friendly and reliable part-time Front Desk Receptionist to join our customer service team. This hospitality position pays $15.25 - $16.25/hour, depending on your experience.
This is a great part-time opportunity to work for a trusted Marriott property and build your hospitality career! Keep reading!
WHAT'S YOUR DAY LIKE?
This is a part-time hospitality position with flexible hours. You'll need to be available to work nights, weekends, and holidays as needed. As a Front Desk Receptionist, you'll greet guests with a warm smile and make sure they feel right at home. You'll check them in and out quickly and accurately, manage reservations, and assign rooms using our property management system. You'll also answer questions, handle payments, and resolve any concerns guests may have in a calm and professional way. Every shift, you'll play an important role in helping guests have a great stay with us.
WHO ARE WE?
We're more than just a brand-new extended-stay hotel-we're a family. Our 112-room hotel features in-room kitchens, separate sitting areas, a swimming pool, and a hot tub, offering guests a comfortable home away from home. We're looking for passionate team members to help us make it a success. We pride ourselves on fostering a supportive, family-like environment where hard work is valued and career growth is encouraged. Our full-time employees enjoy a comprehensive benefits package, and you'll have the chance to be part of a rapidly growing area in Nampa near top attractions like the Ford Center, local businesses, and expanding business parks. Join us and be part of something exciting from day one!
WHAT'S NEEDED FOR A FRONT DESK RECEPTIONIST?
Hotel experience (Marriott experience is highly desired)
Strong communication and customer service skills
Proficiency with property management systems and basic computer applications
Ability to work flexible hours, including nights, weekends, and holidays
Friendly and professional demeanor with a knack for handling guest concerns calmly and efficiently
Ability to multitask and thrive in a fast-paced environment
We'd love to have you join our customer service team! Fill out our quick 3-minute, mobile-friendly initial application today and take the first step toward your new role at TownePlace Suites!
Job Posted by ApplicantPro
Front Desk Agent - Summer
Front desk agent job in McCall, ID
Our successful Front Desk Agents assist the Front Desk Manager ensuring the guests of Shore Lodge and Members of Whitetail Club are greeted, catered to and informed of the many room and food and beverage options available. Conveying with enthusiasm and confidence the activities available, this position coordinates with all departments within Shore Lodge and Whitetail Club; Spa, outdoor activities, concierge services, transportation, dining, night audit, security and more. Acting as a Shore Lodge Whitetail Club ambassador, engaging the guest at every opportunity is paramount while conveying a positive and unforgettable lodging experience.
WHAT YOU GET TO DO:
Provide excellent customer service to guests, Club Members, and fellow associates
Register guests at Shore Lodge check-in. Assist guests with check in procedures and resort orientation.
Accommodate special requests whenever possible and facilitate amenity requests.
Provide information on facilities and services, events and attractions, tours, travel routes, pricing, and transportation schedules.
Provide area maps, directions, brochures and other materials, accommodate special requests.
Process accurate reservations from incoming calls.
Complete daily reports, logs, and reporting as necessary and complete billings at end of guest stays.
Ensure lobby and desk area are presentable.
Maintain accurate and complete information regarding the local area, hotel, amenities, directions, etc.
Process Night Audit reporting and compile a complete packet of the day's reports, transactions, and receipts.
Prepare guest folios, keys, and applicable information for next day arrivals.
Comply with unit cash handling, credit, and check cashing policies and procedures.
Answer multiple phone lines and direct calls lodge wide as necessary.
Organize and submit necessary documents for purchases, external reservations, and departmental needs.
Use multiple computer software programs to process guest stays and schedule activities.
Assist dissatisfied guests in both understanding the origin of their discontent and also in the mediation of an acceptable solution.
Act as a bellman in the absence of Guest Services for requested services.
Perform other duties and responsibilities as assigned.
Requirements
WHAT YOU NEED TO BE SUCCESSFUL:
6 months of relevant customer engagement experience at a high-end hotel, resort, or private club preferred.
Ability to deal with problems and situations requiring initiative and good judgment
Strong Microsoft applications, Outlook, Internet Navigation skills
Ability to multi-task while being highly organized and detail oriented
Superior customer service skills required
Ability to communicate effectively with and receive information from guests and associates
Previous Hospitality, Front Desk, Reservations and Guest Service Experience preferred
Lodging software experience a plus