Front desk agent jobs in Jacksonville, FL - 211 jobs

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * High School diploma or equivalent. * Able to work in a fast-paced environment. * Experience in paratransit scheduling utilizing Trapeze PASS, preferred. * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * Computer experience. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

Job Description Join Our Team as an Experienced Front Desk Agent - Jacksonville, Florida. We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience. Position: Front Desk Agent (Experienced) Location: Jacksonville, Florida. Responsibilities: Greet and assist guests with check-in, check-out, and reservations. Provide exceptional customer service and respond promptly to guest inquiries. Handle payments, billing, and accurate recordkeeping. Coordinate with housekeeping and maintenance to ensure rooms are guest-ready. Resolve guest concerns with professionalism and efficiency. Maintain a clean and organized front desk area. Requirements: Previous front desk or hotel customer service experience required. Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Proficiency with hotel management systems (PMS) is a plus. Professional appearance and positive attitude. Flexible availability, including evenings, weekends, and holidays. What We Offer: Competitive pay Supportive team environment Opportunities for career advancement in hospitality Recognition for excellent performance If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Jacksonville, Florida.

Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Front Desk Concierge San Jose Country Club Jacksonville, Florida About Us San Jose Country Club is one of Jacksonvilles most premier private clubs, offering members an exceptional blend of tradition, community, and service excellence. Our team is the foundation of our success, and were looking for dedicated hospitality professionals who take pride in creating memorable experiences for every member and guest. Position Summary The Front Desk Concierge serves as the primary front desk presence of the Club and plays a critical role in shaping the member experience. This position combines front-of-house hospitality with administrative and concierge responsibilities. The ideal candidate is polished, welcoming, detail-oriented, and able to balance member interaction with organizational tasks. This role may also support hosting duties during dining service or Club events when needed. Key Responsibilities Front Desk & Member Interaction Warmly greet members and guests upon arrival, providing an inviting first impression. Serve as a knowledgeable point of contact for Club information, member inquiries, and general assistance. Answer and manage a multi-line phone system with professionalism; direct calls and take accurate messages. Assist members with dining and event reservations, or general requests. Maintain an organized, polished, and welcoming front desk and lobby area at all times. Concierge & Hosting Support Provide concierge-style assistance, including helping members with requests, directions, scheduling. Support the dining team with hosting duties as needed, such as greeting guests, managing waitlists, and organizing seating flow during peak periods or special events. Coordinate with the Food & Beverage team to ensure seamless transitions between front desk functions and hosting responsibilities. Administrative Support Assist department heads with administrative tasks such as data entry, filing, member communications, and document organization. Support Club-wide communication distribution, and membership-related projects. Manage lost and found records and general office organization. Maintain confidentiality and handle sensitive information with discretion. Additional Duties Assist with special projects and operational needs as assigned. Work a flexible schedule, including weekends and holidays, based on Club activity. Qualifications High School Diploma or equivalent required. Previous front desk, administrative, or hospitality experience preferred. Strong computer proficiency in Microsoft Office (Word, Excel, Publisher, PowerPoint). Excellent communication skills, both verbal and written. High level of professionalism, organization, and attention to detail. Ability to multitask in a fast-paced, member-focused environment. Strong customer service mindset and ability to build positive relationships. Physical Requirements Ability to sit, stand, or walk for extended periods. Must be able to navigate stairs and lift up to 20 pounds. Why Join Us This position is a central part of the member experience and daily operations at San Jose Country Club. You will serve as the welcoming face of the Club, collaborate closely with our management team, and help elevate the quality of service our members appreciate and expect.

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

The Aloft Jacksonville is looking for a Part- Time Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior service skills in dealing with clients, guest, and co-workers. Responsibilities Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Respond to all guests' requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.). Ensure delivery of packages, mail and messages as needed to guests. Follow all Lexima/Brand credit policies. Be aware of all rates, packages, and special promotions. Be familiar with all in house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting guidelines. Fully understand and be able to operate all relevant aspects of the front desk computer system. Focus on his/her role in contributing to guest satisfaction surveys. Demonstrate appropriate phone skills. Use Lexima/brand selling guidelines as part of the inquiry call process. Consistently perform above average in the mystery call process. Follow up on all wait list reservations. Manage suite inventory. Complete shift responsibility checklist. Keep front office area clean and organized. Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Essential Functions • Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. • Register guests into the computer system, verifying reservation details and processing payments. • Handle cash and balance the cash drawer, maintaining accurate financial records. • Provide guests with information about hotel facilities and local attractions. • Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment. • Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction. • Maintain extensive knowledge of the hotel's services, facilities, and the local area. • Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards. • Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. • Work cohesively with the team, supporting management and collaborating professionally with co-workers Skills and Abilities • Understand the mission, vision, and goals of the hotel. • Must be able to prioritize and work efficiently with limited supervision. • Requires effective communication skills, both verbal and written, with the ability to upsell guests into rooms that fit their needs. • Must possess basic computer skills. • Strong attention to detail and the ability to handle multiple tasks simultaneously. • General knowledge of the city where the hotel is located and its attractions. • Extensive knowledge of the hotel, its services and facilities. • Ability to handle cash and balance cash drawer required. • Strong team player, able to partner with management and other employees in a professional manner. Job Qualifications/Requirements Education: High School diploma or GED equivalence Experience: 1 year of Customer Service experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs. Physical Requirements The minimum physical requirements for this position include but are not limited to: • Must be able to lift and/or carry up to 40 pounds frequently to assist guests • Ability to stand for extended periods of time • Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation • Ability to bend and twist, push, and pull, stoop, and kneel • Ascend and descend a ladder Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Disclaimer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: *******************************. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace

Courtyard by Marriott Jacksonville Flagler Center SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Job Description Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately week15-20 hours a week. Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan) Powered by JazzHR ytk6HhBhP0

About job: Telebeez Pro is looking to hire a Front Desk Receptionist. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. Pay range: $19.50 - $30.00 hourly Job: Full time On-site Responsibilities: Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Requirements: High school diploma or relevant qualification. Good understanding of office administration and basic bookkeeping practices. Super written and verbal communication skills. Excellent organizational and multi-tasking abilities. Strong knowledge of MS Office programs. Bonus Points: Dental Insurance Disability Insurance Health Insurance Flexible Spending Account

Additional Information: This hotel is owned and operated by an independent franchisee, Artha Hotels, INC. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott. Job reference: 000427 Salary: $15.00 per hour Department: Rooms & Guest Services Operations Location: City Express by Marriott (76043 Sidney Place, Yulee, FL 32097) Division: Artha Hotels, Inc. Hours Per Week: 40 Front Desk Agent Are you ready to grow your hospitality career with a hotel transitioning to City Express by Marriott in October 2025? We are seeking professional, dependable, and service-oriented Front Desk Associates who take pride in delivering exceptional guest experiences. You'll be the first point of contact for our guests, ensuring each stay is seamless, welcoming, and reflects our elevated brand standards. What You'll Do: Greet and check in/out guests with courtesy and professionalism Handle room reservations, modifications, cancellations, and special requests Secure and process payments, verify billing accuracy, and manage folios/invoices Provide guests with hotel information, directions, and local recommendations Respond promptly and professionally to guest concerns Ensure smooth shift transitions and follow up on outstanding requests Answer multi-line phones with proper etiquette Support brand quality, cleanliness, and safety standards About You: Friendly, positive attitude with a passion for guest service Associate degree preferred 2+ years of hotel and front desk experience required Strong communication and multitasking skills Reliable, flexible, and available to work days, evenings, weekends, and holidays Prior hotel front desk experience preferred, but not required Ability to stand for extended periods and maintain a polished, professional appearance Team player who thrives in a fast-paced environment About Us: Artha Hotels is a successful hospitality management company that manages hotels in Yulee, Florida. With over years of experience, they have grown into a conglomerate of hotels that work closely with all phases of operations and development to ensure higher levels of guest satisfaction and product quality. What We Offer: Competitive salary depending on experience Performance bonus potential PTO and long-term growth opportunity Direct access to ownership and autonomy to make decisions We are an equal opportunity employer and value diversity at every level of the organization. We do not discriminate based on race, religion, gender, sexual orientation, veteran status, disability, or any other protected characteristic. This company is an equal opportunity employer. frnch1

Part-time Description Now Hiring: PRN Front Desk Guest Ambassador Schedule: PRN (Various shifts as needed) Precision Imaging Centers-Northeast Florida's #1 outpatient imaging provider-is growing! We're looking for a warm, service-oriented Front Desk Guest Ambassador to support our Beach Blvd center on an as-needed basis. If you're passionate about helping others, thrive in a fast-paced environment, and want flexibility while still making a meaningful impact, this PRN role could be an excellent fit. Candidates must be able to reliably cover various shifts as needed. Willingness to float between our Beach Blvd and Old St. Augustine Rd. (Mandarin) centers is a strong plus! Position Overview As a Front Desk Guest Ambassador, you'll be the welcoming face of our center-providing an exceptional first impression for every patient. You'll ensure a smooth check-in experience, support daily front-desk operations, and guide patients through their visit with confidence and care. Key ResponsibilitiesFront Desk / Guest Ambassador Duties Warmly greet patients and provide outstanding service throughout their visit Check in and register patients; verify insurance and demographic information Handle appointment scheduling and phone calls with professionalism Process payments and financial transactions accurately Educate patients on available services, including optional genetic testing Encourage patient feedback and Google reviews Maintain a clean, organized, and welcoming front lobby environment Qualifications High school diploma or equivalent required; college or healthcare coursework preferred 2+ years of customer service experience in healthcare, hospitality, retail, or similar fast-paced settings Excellent verbal, written, and interpersonal communication skills Ability to multitask while maintaining accuracy and attention to detail Reliable, team-oriented, and comfortable working PRN/as needed Able to sit or stand for extended periods and lift up to 25 lbs Why Join Precision Imaging Centers? Work with the leading outpatient imaging provider in Northeast Florida Flexible PRN scheduling for strong work-life balance Competitive pay with bonus opportunities Supportive, team-focused environment Opportunities for growth and skill development Proud to be Great Place to Work certified Join a team dedicated to delivering Superior Care and Exceptional Clarity every day. Apply today to begin your PRN career with Precision Imaging Centers! Requirements High school diploma or equivalent required; college or healthcare coursework preferred 2+ years of customer service experience in healthcare, hospitality, retail, or similar fast-paced settings Excellent verbal, written, and interpersonal communication skills Ability to multitask while maintaining accuracy and attention to detail Reliable, team-oriented, and comfortable working PRN/as needed Able to sit or stand for extended periods and lift up to 25 lbs Salary Description $17-$22 per hour

Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner Schedule: Tuesday through Saturday; 10:00am - 6:00pm What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $18.00-$20.00 per hour Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. #LI-KS1 Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.

As a Guest Service Agent , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay. Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions. You will report to the Front Office Manager or Front Office Supervisor. A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. Education & Experience Hotel experience is always a plus! Applicants should have: A combination of education and experience. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

We are seeking a Part-Time Front Desk Attendant to support our apartment community conveniently located in downtown Jacksonville. This is an entry-level position working weekend shifts only and is ideal for candidates of all experience levels. The role allows for downtime between tasks and can be a great fit for students or individuals looking for supplemental weekend work. Key Duties & Responsibilities • Greet residents, visitors, and vendors in a professional and welcoming manner • Answer, screen, and direct incoming telephone calls; document and relay messages as needed • Address general inquiries and direct questions to the appropriate staff members • Monitor emergency alarm systems and surveillance systems (alarms are monitored externally) • Receive and sign for deliveries and packages as required Light Cleaning & Facility Support • Swiffering and/or vacuuming floors • Wiping down surfaces • Restocking supplies such as soap, paper towels, and toilet paper • Maintain a clean, organized, and welcoming environment throughout the shift • Communicate any facility issues or concerns to management in a timely manner We are an Equal Opportunity Employer and are committed to promoting an inclusive work environment that celebrates diverse perspectives, backgrounds, and skills to best serve the communities in which we operate. We are a drug-free workplace. EOE. Requirements Excellent customer service skills. Ability to work cooperatively and effectively with various groups (on-site staff, vendors, residents).

Full-time Description Empire Management Group is a fast-growing, full-service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients Responsibilities: - Greet and welcome visitors in a friendly and professional manner - Answer and direct phone calls and emails to the appropriate departments - Provide administrative support such as filing, faxing, and scanning documents - Manage and maintain office supplies inventory - Schedule appointments and maintain calendars - Assist with order entry and data entry tasks - Handle customer inquiries and provide excellent customer support Requirements Requirements: - Proven experience as a receptionist or in a similar administrative role - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) - Excellent organizational skills with the ability to multitask and prioritize tasks effectively - Strong attention to detail and accuracy in data entry and document management - Outstanding communication skills, both verbal and written - Ability to handle confidential information with discretion and professionalism - Customer service-oriented mindset with a friendly and approachable demeanor Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization. Salary Description $16/hr

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Night Audit Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Night Audit must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. This is an overnight shift, that requires ability to work overnight. Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds