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Working as a Front Desk Agent

There is more than meets the eye when it comes to being a front desk agent. For example, did you know that they make an average of $13.46 an hour? That's $27,988 a year!

Between 2018 and 2028, the career is expected to grow 0% and produce -7,300 job opportunities across the U.S.

What Does a Front Desk Agent Do

There are certain skills that many front desk agents have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, organizational skills and integrity.

When it comes to the most important skills required to be a front desk agent, we found that a lot of resumes listed 19.1% of front desk agents included guest service, while 13.8% of resumes included guest rooms, and 6.0% of resumes included communication. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the front desk agent job title. But what industry to start with? Most front desk agents actually find jobs in the hospitality and real estate industries.

How To Become a Front Desk Agent

If you're interested in becoming a front desk agent, one of the first things to consider is how much education you need. We've determined that 37.7% of front desk agents have a bachelor's degree. In terms of higher education levels, we found that 3.2% of front desk agents have master's degrees. Even though some front desk agents have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a front desk agent. When we researched the most common majors for a front desk agent, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on front desk agent resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a front desk agent. In fact, many front desk agent jobs require experience in a role such as cashier. Meanwhile, many front desk agents also have previous career experience in roles such as sales associate or customer service representative.

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Average Salary$27,988
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Front Desk Agent Jobs

Front Desk Agent Career Paths

Top Careers Before Front Desk Agent

Cashier
16.3%

Top Careers After Front Desk Agent

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Front Desk Agent

Front Desk Agents in America make an average salary of $27,988 per year or $13 per hour. The top 10 percent makes over $34,000 per year, while the bottom 10 percent under $22,000 per year.
Average Salary
$27,988

Best Paying Cities

Average Salary
Salary Range33k - 50k$41k$41,159
Salary Range32k - 49k$40k$40,014
Salary Range31k - 45k$38k$37,635
Salary Range28k - 43k$35k$35,117
Salary Range29k - 41k$35k$34,893
Salary Range29k - 41k$35k$34,813
$21k
$50k

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Front Desk Agents
Front Desk Agents
Stein Eriksen Logde
Stein Eriksen Logde
10/31/2020
10/31/2020
$33,39210/31/2020
$33,392
Front Desk Agent-Keystone Condo-Year Round
Front Desk Agent-Keystone Condo-Year Round
Keystone Resort
Keystone Resort
10/31/2020
10/31/2020
$28,17510/31/2020
$28,175
Front Desk Agent
Front Desk Agent
Island Hospitality Management
Island Hospitality Management
10/23/2020
10/23/2020
$25,04410/23/2020
$25,044
Front Desk Agent
Sage Hospitality Resources, LLP
Sage Hospitality Resources, LLP
10/23/2020
10/23/2020
$27,13110/23/2020
$27,131
Front Desk Agent
Front Desk Agent
Bluegreen Resorts
Bluegreen Resorts
10/20/2020
10/20/2020
$22,95710/20/2020
$22,957
See More Recent Salaries

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Front Desk Agent Demographics

Gender

female

66.3%

male

29.3%

unknown

4.4%

Ethnicity

White

56.2%

Hispanic or Latino

23.0%

Black or African American

11.3%

Foreign Languages Spoken

Spanish

60.4%

French

11.0%

Portuguese

2.9%
See More Demographics

Front Desk Agent Education

Majors

Degrees

Bachelors

37.7%

High School Diploma

28.3%

Associate

18.6%

Entry Level Jobs For Becoming A Front Desk Agent

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Full Time
Part Time
Internship
Temporary

Top Skills For a Front Desk Agent

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.1% of front desk agents listed guest service on their resume, but soft skills such as interpersonal skills and organizational skills are important as well.

Best States For a Front Desk Agent

Some places are better than others when it comes to starting a career as a front desk agent. The best states for people in this position are New York, New Jersey, Hawaii, and Illinois. Front desk agents make the most in New York with an average salary of $41,225. Whereas in New Jersey and Hawaii, they would average $40,939 and $37,956, respectively. While front desk agents would only make an average of $37,372 in Illinois, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Montana

Total Front Desk Agent Jobs:
84
Highest 10% Earn:
$48,000
Location Quotient:
2.71
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Iowa

Total Front Desk Agent Jobs:
108
Highest 10% Earn:
$50,000
Location Quotient:
0.91
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. New Jersey

Total Front Desk Agent Jobs:
249
Highest 10% Earn:
$60,000
Location Quotient:
0.86
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Front Desk Agent Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a front desk agent. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless front desk agent resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Front Desk Agent Resume

At Zippia, we went through countless front desk agent resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

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Top Front Desk Agent Employers

1. Holiday Inn Express
3.5
Avg. Salary: 
$30,927
Front Desk Agents Hired: 
2,964+
2. Hilton Worldwide Holdings
4.7
Avg. Salary: 
$31,688
Front Desk Agents Hired: 
1,762+
3. Marriott International
4.7
Avg. Salary: 
$33,316
Front Desk Agents Hired: 
980+
4. Best Western International
4.5
Avg. Salary: 
$29,750
Front Desk Agents Hired: 
894+
5. Hyatt
4.4
Avg. Salary: 
$31,843
Front Desk Agents Hired: 
760+
6. Radisson Hotel
3.8
Avg. Salary: 
$33,755
Front Desk Agents Hired: 
265+

Front Desk Agent Videos

Recently Added Front Desk Agent Jobs

Updated October 2, 2020