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Front desk agent education requirements

Updated January 8, 2025
2 min read
Usually, front desk agents don't need a college education. The most common degree for front desk agents is bachelor's degree with 42% graduates, with only 25% front desk agent graduates earning high school diploma. Front desk agents who decided to graduate from college often finish Johnson & Wales University or University of Phoenix. Some good skills to have in this position include reservations, team work and guest service.

Popular front desk agent certifications include Travel and Tourism Professional (TTP), Certified Front Desk Manager (CFDM), or Nationally Certified Medical Office Assistant (NCMOA). To improve front desk agent qualification and skills, we prepared some online courses to help in front desk agent education paths.

What education do you need to become a front desk agent?

What degree do you need to be a front desk agent?

The most common degree for front desk agents is bachelor's degree, with 42% of front desk agents earning that degree. The second and third most common degree levels are high school diploma degree at 25% and high school diploma degree at 21%.
  • Bachelor's, 42%
  • High School Diploma, 25%
  • Associate, 21%
  • Diploma, 6%
  • Other Degrees, 6%

What should I major in to become a front desk agent?

You should major in business to become a front desk agent. 23% of front desk agents major in business. Other common majors for a front desk agent include hospitality management and health care administration.

Best majors for front desk agents

20 best online courses for front desk agents

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1. Hide and Reveal Secret Rooms in Unity

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In this one-hour, project-based course, you'll learn how to hide and reveal secret rooms in your game by setting up scenes, writing C# scripts and configuring GameObjects. Adding secrets to your game makes players want to explore the game-world more. When found, secret rooms are a reward unto themselves ... but throw in a treasure chest, too, hmm? This project covers loading and unloading scenes, setting trigger objects and writing C# code to enable and disable game components. The guided...

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5. Adding a Phone Gateway to a Virtual Agent

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This is a self-paced lab that takes place in the Google Cloud console. In this lab you will continue working on your Pigeon Travel virtual agent and add a phone gateway to allow users to call into your virtual agent...

6. Interior Design for your Modern Home: A Room by Room Guide

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Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...

8. Help Desk Analyst

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Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

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Get the skills you need to pursue an entry-level position as an IT help desk technician...

10. Design your Room Using Sketchup

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Learn the principles of interior design and how to use Sketch Up to make a 3D model of a bedroom's layout and décor...

11. IT Help Desk for Beginners

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The essentials to become an IT Help Desk Technician...

12. How to Design a Room in 10 Easy Steps

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13. ComputerCavalry: IT Help Desk Training for IT Professionals!

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Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT...

14. Help Desk Professional: A guide to your IT career

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Master the Help desk position by working smarter and boost your career opportunities...

15. Learning IT Help Desk for Beginners

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Must know skills for Helpdesk and Service Desk Professionals!!...

16. Your Customer Service Toolbox: Best Practices for Beginners

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Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

17. Learn Complete Front-End Web Development Course (2023)

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Learn Complete Front End Web Development with HTML5, CSS3, Bootstrap 5, Java Script, ECMAScript 6, Angular & React JS...

18. 100 Front End Interview Questions Challenge

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19. Front End Web Development Ultimate Guide

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20. Feng Shui The Easiest Way

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Average front desk agent salary by education level

Front desk agents with a Associate degree earn more than those without, at $31,650 annually. With a Bachelor's degree, front desk agents earn a median annual income of $31,603 compared to $31,250 for front desk agents with an High School Diploma degree.
Front desk agent education levelFront desk agent salary
High School Diploma or Less$31,250
Bachelor's Degree$31,603
Some College/ Associate Degree$31,650

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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