Front Desk Agent

Front Desk Agent Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 58,221 Front Desk Agent resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

See More Example Resumes

Four Key Resume Tips For Landing A Front Desk Agent Job:

Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Guest Satisfaction, be sure to list it as a skill.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write A Front Desk Agent Resume

Contact Information
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Front Desk Agent CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
Make sure to only include your hard skills on your resume. In addition, include the most in-demand front desk agent skills. Below we have listed the top skills for a front desk agent : The more keywords your resume can “match,” the more likely it is that your resume will be selected for review by human eyes.
Top Skills for a Front Desk Agent
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
The work experience section of a resume is all about highlighting the achievements that an employer would want to see. Here are some examples from different Business Analysts

Example # 1

Event Internship

  • Coordinated VIP logistics including reservations, transportation, and entertainment.
  • Attend team meetings, coordinate with other departments for parades, special guests, VIPs * Parade audience control
  • Coordinated local wedding expo and interacted with 70 vendors to ensure satisfaction o!
  • print, radio, outdoor, online, and social, etc.
  • Assisted with daily office tasks such as recording RSVPs and answering e-mails.

Example # 2

Motel Desk Clerk

  • Assist with maintaining cleanliness, safety and security of the PBX area.
  • Presented statements to and collected payments from departing guests.
  • Deliver concierge and PBX services as well as services across the front desk.
  • Processed payments and made necessary accommodations to ensure the best possible stay for guests.
  • Manage the visitor register to keep record of people who visit the spa on a daily basis.

Example # 3

Front Desk Agent

  • Perform all hotel functions, including check-in, check-out, reservations, cash handling, and etc.
  • still employed Greeted guests and registered guests by assigning & issuing room keys through ONQ system.
  • Facilitated VIP treatment for frequent guests with information supplied to department management.
  • Worked at the front desk at the Hilton, and Banquets at the Marriott.
  • Hired on as a PBX Operator.

Example # 4

Hotel Desk Clerk

  • Enter sales transactions at POS for members services and product payments.
  • Handled money transactions using cash register and POS system Closed, opened and cleaned facility Ensured Safety of Attendees Taught proper technique
  • Generate reports outlining room occupancy totals, daily transactions, revenue totals, and other figures for management review.
  • Balanced cash at the end of shift and generated accounting reports for control purposes.
  • Assigned daily VIP arrivals and release appropriate amenities.

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How much work experience does the average front desk agent candidate have?
The average front desk agent resume contains 3.0 years of work experience.
Write your work experience section in a way that embraces your front desk agent skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from front desk agent resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
As a front desk agent, you may wonder exactly how your education section should look. Front Desk Agent roles often require a High School Diploma degree or higher, so the majority of front desk agent resumes that we looked at contained a high school diploma degree.
As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Front Desk Agent Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Front Desk Agents. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Front Desk Agents to learn more.

Average Employee Salary
Min 10%
Median 50%
Max 90%