Front Desk Agent - Part Time
Front desk agent job in Wichita, KS
Register and assign rooms to guests.
Issue room key and escort instructions to Guest Service Agent or directly to the guest.
Sort and track incoming emails and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Keep record of room availability and rate.
Compute bill, collect payments, and make changes for guests.
Make, confirm, and cancel reservations via all communication avenues.
Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
Make reservations
Ability to accurately use various office software.
Have a full working knowledge and expertise of expectations
Cashiering and cash handling
Effectively communicates with Housekeeping and Maintenance Department
Requirements
Skills to be successful in the role would include
Knowledge of Fosse is a plus
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Cashiering and cash handling knowledge and experience.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Attend required meetings.
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Must have good mathematical and computer skills.
Relevant training and experience and additional education preferred.
Weekends and Holidays
Willing to Cross Train in different departments
Can do Morning shift, afternoon and Night Audit shift
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Hampton Inn Branson Hills-Front Desk Agent
Front desk agent job in Branson, MO
Job Description
Join Bryan Properties Group as a Part-Time Front Desk Agent at Hampton Inn Branson Hills and immerse yourself in a dynamic customer-focused environment in the heart of Branson, MO. This onsite role offers an exciting opportunity to be the face of hospitality, where you'll engage with guests, solve problems, and create memorable experiences. Your role is integral to delivering exceptional service in a fun and energetic atmosphere that values high performance and integrity. With a competitive pay rate of $15.00 per hour, you can enjoy a rewarding work experience while adding value to guests' stays.
As a team member you'll be able to enjoy benefits such as Paid Time Off and Employee Discounts. If you're ready to take on a pivotal role in a thriving hotel environment, apply today and become part of a dedicated team that puts customers first!
Your day as a Hampton Inn Branson Hills-Front Desk Agent
As a new Front Desk Agent at Hampton Inn Branson Hills, you'll be at the forefront of guest interactions, providing a warm welcome and assisting with check-ins and check-outs from 3 PM to 11 PM, with varying days throughout the week. Your daily tasks will include answering guest inquiries, addressing concerns, and maintaining an organized front desk area. You will also be responsible for managing reservations, processing payments, and ensuring that guests have all necessary information for their stay.
Expect to work in a fast-paced, energetic environment where no two days are the same. Collaborating with team members and showcasing your problem-solving skills will be essential as you contribute to a customer-centric experience. Embrace the excitement of meeting diverse guests and creating a positive atmosphere in this vibrant hotel setting.
Requirements for this Hampton Inn Branson Hills-Front Desk Agent job
To excel as a Front Desk Agent at Hampton Inn Branson Hills, you'll need a unique blend of interpersonal skills and a customer-centric mindset. Strong communication abilities are essential, as you'll be engaging with guests from various backgrounds and addressing their needs promptly. Problem-solving skills will enable you to tackle unexpected situations with ease and ensure a smooth experience for visitors. Additionally, a friendly and approachable demeanor is crucial for creating a welcoming environment.
Time management skills will help you navigate busy periods efficiently, prioritizing tasks while maintaining attention to detail. Being adaptable and maintaining a positive attitude in a fast-paced setting will contribute to both your success and the overall guest experience. Finally, a genuine passion for hospitality and a willingness to learn will set you apart as a valuable team member in our high-performance culture.
Our team needs you!
If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
Receptionist
Front desk agent job in Granby, MO
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$11.00 - $27.00/Hr.
Sponsored Job
#26592
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
Auto-ApplyAHR MO Reservations Agent
Front desk agent job in Branson, MO
Job Details BRANSON, MO Seasonal $15.00 - $20.00 HourlyDescription
Division/Department: Branson Scenic Railway/Reservations
Job Title: Reservations Agent
Reports To: Reservations Manager
Non-Exempt/Hourly
Classification: Seasonal
Compensation: $15 - $20
Job Summary: The Reservations Agent position serves as the initial point of contact for our guests- assisting in providing information about ticket options, departure times, train history and general trip planning to our guests. We seek individuals who are committed to the highest level of customer service, efficient at handling multiple tasks concurrently, and that excel in a fast-paced, fun environment.
Essential Duties and Responsibilities:
Assist customers with selecting reservations by providing them thorough explanations of departure times, trip options and special offers.
Answer questions about the Branson Scenic Railway history, route and ride while offering guidance on appropriate clothing and/or supplies guests should bring when booking a trip.
Work in ticket window to assist guests, sell tickets, provide will-call bookings.
Process reservation requests made in person, via phone or online through the company ticket software.
Assist with stocking of brochures or other marketing materials within the depot.
Other duties as assigned.
Qualifications
Education, Skill & Experience:
Strong computer skills and ability to multitask, required
Experience working in reservations, call-centers, hotel or other related fields strongly preferred
Commitment and proven record of providing high customer-service to varied clientele a must
Ability to work in fast-paced environment, in close quarters, and among large staff Cash handling experience with a focus on accuracy, required
Work Environment:
Standing, sitting for 8 to 10 hours per shift
Walking in and around industrial/railroad environment on uneven surfaces
Occasional bending, twisting, lifting up to 25 pounds
Bin Stocking agent - Retirees Welcome
Front desk agent job in Alexander, AR
Job Description
Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY
Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 10-15 hours / week
Travel costs will be compensated
We will provide training and all the tools needed to make this easy.
Job Duties: Scanning and Stocking Shelves
Performing VMI (vendor managed inventory)
This includes:
Driving to customer's sites within one hour. (mileage paid)
Stocking bins with fasteners and fittings
Scanning items that need to be replenished
Revisiting the following week to stock the items that have been delivered
Requirements:
Honest
Dependable
Good attitude & friendly
Have reliable transportation
Must have a cell phone with the ability to send email (data plan)
Powered by JazzHR
MiNli20ItO
Front Desk Agent
Front desk agent job in Marysville, KS
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a Front Desk Agent for the Travelodge/Penny's Diner in Marysville, KS.
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support front desk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyReceptionist
Front desk agent job in Joplin, MO
Receptionist / Client Coordinator - Luxury Med Spa & Clinic
We are a premier medical clinic and luxury med spa looking for a polished, professional Receptionist / Client Coordinator to be the welcoming face of our practice.
Advanced Family Medicine and Wellness Center is an independent comprehensive osteopathic healthcare group focused on providing exceptional and innovative patient care, and improving the quality of life for individuals in the communities we serve. We are looking to add either a part-time or full-time Receptionist to our family of healthcare workers.
What You'll Do
Greet clients and provide a high-end, concierge-level experience
Manage check-in, check-out, and scheduling for clinic + spa services
Learn our treatments and skincare products to confidently answer questions
Handle calls, payments, and client flow with professionalism
A typical shift may include any or all of the following tasks:
Scheduling and rescheduling patient appointments
Verification of insurance through an online portal
Documentation, data entry and proper digital routing of medical information (such as patient questions, laboratory or imaging results, and prescription refills)
Collecting co-payments, both through currency and digital payment means, and maintaining accurate drawer counts
Auditing patient records in accordance with provided standards
All other front-end operations as assigned
What We're Looking For
Experience in dermatology, plastic surgery, medical spa, or luxury service preferred, experience as a receptionist in the medical field required
Strong client communication skills and polished presentation
Organized, detail-oriented, and comfortable with scheduling software
Candidates must be available to work between the hours of Monday through Friday 730 am-6 pm
Ideal for someone who thrives in an elevated, client-focused environment and wants more than a basic front desk role.
Apply today with your resume - we are hiring immediately!
To protect our colleagues and the individuals we serve, face coverings are provided by Advanced Family Medicine and must be worn by employees at all times while on the clock. Employees must be fully compliant and up-to-date with all applicable immunizations including COVID-19. These are not negotiable conditions of employment.
Front Office Agent
Front desk agent job in Kansas City, MO
Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
Proactive with the ability to handle various tasks and adjust to changing situations.
Veterans and military spouses are encouraged to apply.
What You'll Do:
Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
Obtain necessary credit and payment information from the guest.
Sell rooms in accordance with Front Desk sales strategies.
Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
Monitor, communicate, and respond to guest feedback to enhance service quality.
Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music.
Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
Perform additional duties as assigned.
Your Qualifications Includes:
Minimum of one (1) year guest service experience in hotel hospitality preferred.
Experience with previous Property Management System, preferred Opera System.
Ability to stand and walk for long periods of time required.
Ability to work weekends, evenings, holidays as necessary/required.
Auto-ApplyBranch Receptionist
Front desk agent job in Grove, OK
Job Details Grove Branch - Grove , OK Full Time High School Day Commercial Lines SupportDescription
The Receptionist answers the telephone lines, greets clients and visitors, receives and transmits messages, and maintains the professional image of the agency to callers and visitors.
ESSENTIAL FUNCTIONS:
Handle incoming calls and visitors, provide assistance and information as required, and connect caller/visitor with the desired party in a friendly, courteous, and cheerful manner. Also maintains the in and out log and Welcome Board. Answer client inquiries or direct the inquiry to the person best able to handle
Distribute incoming fax messages. Record and forward accurate messages. Retrieve overnight messages
Type correspondence, reports, and other documents as requested
Send outgoing faxes as requested
Perform all actions relating to the public, customers, and companies in a manner that will avoid issues involving potential errors and omissions
Participate in seminars and other training for knowledge and skill development
Perform other duties as requested
ADDITIONAL RESPONSIBILITIES:
This is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description.
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to operate a multi-line telephone system
Must have a neat and professional appearance and demonstrate effective telephone etiquette
Should be friendly, courteous, organized, and enjoy interfacing with the people
Must have good communication skills
Good computer skills (MS Office suite)
Must be a team player and be willing to find win-win solutions for our customers, companies, and agencies
QUALIFICATIONS:
Prior office experience with the multi-line telephone system
High School diploma or equivalent
Adherence to Company policies and procedures
Ability to fulfill job responsibilities through acceptable attendance
WORKING CONDITIONS AND REASONABLE ACCOMMODATIONS:
Fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities
Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently
Ability to lift up to 20 pounds occasionally
Requires operation of a computer workstation, including keyboard and video display
All requirements may be modified to reasonably accommodate physical or mental impairment
#ZR
Receptionist
Front desk agent job in Pittsburg, KS
Our Mission: To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. Schedule: Full Time Days (40hrs/week) No weekends/no holidays What You'll Do: The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.
Requirements:
Greet all customers, patients, vendors, and other visitors to the facility.
Answer patient questions and aid and directions when necessary.
Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.
Collect payments and print receipts for patients.
Count and balance cash drawer.
Utilize medical office software to schedule new and follow-up appointments for patients.
Verify eligibility.
Perform other duties as assigned.
Freeman Perks and Programs
* For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
* Health, vision, dental insurance
* Retirement with employer match
* Wellness program with discounts to Health Insurance or Cash Bonus with Participation
* Milestone payments with longevity of employment
* Paid time off (PTO)
* Extended Sick pay
* Learning Center designated only for Freeman Family members
* Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
#LI-DNI
Auto-ApplyBranson Reservationist and Administrator
Front desk agent job in Branson, MO
Branson, MO Travel Reservationist and Administrator
Full Job Description Purpose of Position: Assist the Operations Manager in overseeing Guest Services and customer reservations. This position includes answering phone calls, assisting customers, selling tickets, data entering vacation details, reserving shows, hotels and other vacation items.
Customer service is our #1 priority - experience the difference working with an A+ rated and BBB Accredited company that began in 1982. Enjoy an extremely experienced leadership team that provides freedom and flexibility to anyone willing to work hard and excel in all aspects of the position.
This position offers an hourly wage with aggressive commissions and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, Matching 401k (12 months), special considerations at local attractions, shows and activities.
Job Summary for Branson Travel Reservationist and Administrator position:
The Quick Job Pitch - This position requires a strong knowledge of Branson, Shows, Atttractions, Things to Do and general sales and booking concepts, as they related to Branson, Missouri. We work hard and thus multi-tasking and ability to be versatile as it relates to Branson vacation booking, timeshare & travel club booking, as well as general understanding of the Branson travel industry. Sky is the limit on the position.
Duties & Responsibilities
Responsible for assisting the Director of Operations by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork.
Assist in promoting, developing and maintaining a work environment that provides an exceptional
Guest service experience for both team members and Guests.
Assist with operating Reservations and admin with organization and commitment to excellence.
Assists in ensuring all updates and policies are consistently communicated and followed.
Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers.
Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues.
Assists in ensuring that customers are 100% satisfied with their vacation experience.
Experience, Skills, and Education
Requires a knowledge of business leadership etiquette, principles and practices.
Requires the ability to speak English and communicate clearly and effectively, both orally and in writing.
Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism.
Requires ability to relate and interact with people in a warm, friendly and professional manner.
Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail.
Requires the ability to handle multiple tasks simultaneously and efficiently.
Ability to work on at least 1 weekend day
Ability to be "on-call".
A Desire and Drive to succeed and win the day.
Apply in person at the following location:
Discover Branson Visitor's Center
1105 W. 76 Country Blvd
Branson, MO 65616
Guest Service Agent
Front desk agent job in Pine Bluff, AR
Job Description
The Guest Service Agent oversees the front desk operations of the hotel, ensuring the highest level of customer service satisfaction to all patrons and guests of the Casino and Hotel while maximizing room revenue and occupancy. All functions will be performed within the guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives.
Essential Functions And Responsibilities
Greet, register, and assign rooms to guests of hotel.
Compute bills, collect payments, and make change for guests.
Issue room keys and escort instructions to bell captains.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Review accounts and charges with guests during the check out process.
Keep records of room availability and guests' accounts, manually or using computers.
Contact housekeeping or maintenance staff when guests report problems.
Perform simple bookkeeping activities, such as balancing cash accounts.
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers.
Answer inquiries pertaining to hotel services, registration of guest.
Record guest comments or complaints, referring customers to managers as necessary.
Maintains a professional work environment with supervisors and other staff.
Inform supervisor as necessary.
Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
Attend all necessary training meetings.
Assist in other projects, as directed.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
Outstanding example of and a credit to Saracen Casino Resort.
Agents are to call in 24 hours in advance if they are ill.
QUALIFICATIONS/REQUIREMENTS
The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.
Must be a minimum of 21 years of age or older upon employment.
High school diploma or its equivalency required.
Previous customer service experience preferred.
Previous LMS experience preferred.
Must possess excellent communication skills.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Ability to write routine correspondence and to speak effectively to the public, other staff and customers.
Must have the ability to deal effectively and interact well with the customers and other staff.
Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
Work nights, weekends and holidays as required.
Must be able to be approved for and maintain a valid gaming license.
Employment is contingent upon a favorable outcome of a background investigation and drug screening.
PHYSICAL, MENTAL AND ENVIRONMENT DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino.
Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
Must be capable of operating office equipment including, but not limited to, PC and hotel systems software. Requires repetitive motion of hands and wrists.
Light lifting.
Must be able to stand and walk for long periods.
Adequate manual dexterity to operate office equipment.
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Saracen Casino Resort is an equal opportunity employer.
Campus Support Clerk
Front desk agent job in Joplin, MO
Job Type:StaffJob Description:
The Campus Support Clerk is responsible for handling all packages/mail sent to or from campus, receives and maintains inventory items, works as needed at the main campus reception desk, drives the shuttle to the Kansas City Campus, and functions as support staff to other operational areas of the campus.
Essential Duties and Responsibilities:
Ensures timely retrieval of mail from Post Office and delivery throughout campus
Ensures out-going mail and packages are appropriately prepared for distribution
Provides courier service for special pick-up or delivery requests
Maintains accurate records for postal charges, cash receipts, incoming/outgoing registered mail, and certified and express mail
Receives and tracks inventory of some office supplies and medical disposable supplies
Assist with room set-ups for meetings/classes and events
This position will also serve as a backup for other clerical positions on campus including the receptionist
Drive campus shuttle
Assists with coverage in the campus store, when needed
Providing care of campus loaner vehicles including maintenance/cleaning
Functions as retail store clerk during the open hours of the campus store
Represent department and the University favorably and in accordance with established Core Values and expectations
Perform other duties as assigned or directed to meet the goals and objectives of the organization and department
Qualifications:
Requires flexibility to work during special events occurring in the evenings or weekend
Must have valid Class E or higher Driver's license
Requires knowledge typically obtained through high school diploma or equivalent
Requires physical ability to routinely lift a maximum of 55 pounds; ability to bend, reach and stand for extended periods
Must have the ability to read and write English
Must be dependable, and have good communication and organization skills
Requires the ability to read names and familiarize quickly with departments and students for sorting of mail into mailboxes
General understanding of postal regulations preferred
Excellent interpersonal skills are essential
Demonstrated ability to work independently is essential
Equal Opportunity Employer
KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.
Annual Security Report
KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
Thank you for your interest in a career at KCU!
Auto-ApplyGuest Service Agent
Front desk agent job in Fort Smith, AR
Maintains an inventory of vacancies, reservations and room assignments.
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
• Knows room locations, types of rooms available, and room rates.
• Registers arriving guests and assigns rooms.
• Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
• Coordinates guest room maintenance work with the engineering and maintenance division.
• Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
• Knows daily activities and meetings taking place in the hotel.
• Reports any unusual occurrences or requests to the manager or assistant manager.
• Manages and resolves all guest complaints in a professional and courteous manner.
• Processes guest check-outs and handles monetary transactions.
• Maintains customers' privacy.
• Maintains a high level of professional appearance and demeanor.
• Performs other duties as assigned.
Guest Service Phone Agent
Front desk agent job in Kansas City, MO
Requirements
Education & Experience:
Flexibility to work various shifts, including nights, weekends, and holidays.
High school diploma or equivalent required.
Previous experience in customer service or hospitality is preferred.
Excellent verbal communication and customer service skills.
Ability to multitask and handle high call volumes in a fast-paced environment.
Problem-solving abilities and strong attention to detail.
Guest Service Agent
Front desk agent job in Garden City, KS
Job Details Sleep Inn - Garden City, KSDescription
SUMMARY STATEMENT Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries.
PRIMARY DUTIES AND ACCOUNTABILITIES
Room Assignments, Changes, and Issues
Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
Efficiently handles all payments received whether they are cash, credit card, checks, or traveler's checks. Balances/verifies all monetary transactions in the appropriate accounts.
Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer services and maintenance issues.
Guest Service
Offer guests assistance whenever possible.
Responsible for resolving escalated customer relations issues.
Answers inquiries pertaining to hotel policies and services.
Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations.
Responsible for positively representing and promoting the property.
Ensures systems and procedures are in place and followed for guest safety and security.
Other Duties as Assigned
Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.
Properly compiles, completes, and distributes reports to all management and relevant staff.
Reports any maintenance, security, or safety issues to the appropriate staff.
Qualifications
SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE
High School Diploma or GED required.
Previous front desk experience highly preferred.
Prior experience using Windows-based software including Microsoft Word, Excel, and Outlook highly preferred.
Excellent organizational and prioritization skills.
Ability to work well and collaborate with others.
Superior customer service skills.
Excellent communication skills.
May be required to stand for an extended period of time.
Able to work a flexible schedule.
Front Desk Agent
Front desk agent job in Fort Scott, KS
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a Front Desk Agent
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support front desk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyBox Office Agent - THE POLAR EXPRESS Train Ride, OKC
Front desk agent job in Oklahoma City, OK
Job Details Oklahoma City, OK Seasonal $16.50 - $16.50 Hourly AnyBox Office Agent - THE POLAR EXPRESS Train Ride, OKC
Job Title: Box Office Agent - THE POLAR EXPRESS Train Ride
Division/Department: Rail Events Production/Front of House
Reports To: Front of House & Business Manager
Type of position: Non-Exempt/Hourly
Employee Classification: Seasonal
Location: Oklahoma City, OK
Compensation: 16.50/hour
Job Summary: The Box Office Agent position works with the Front of House & Business Managers, and the Box Office Supervisor, acting as the customer service representative, assisting with the execution of the ticketing duties associated with the event. The agent is responsible for setting the first impression of the event, so efficiency and friendliness are required.
Essential Duties and Responsibilities:
Welcoming customers as they approach the ticketing area and assisting with any service needs
Confirm reservations
Acting as the point of reference for guests who need assistance or information
Ability to learn and work with the Etix ticketing system (training will be provided). Confirm reservations, ensuring passengers have arrived at the appropriate date and time
Make any necessary updates to customers' information, entering it into the system, and ensure that proper information has been entered before delivering tickets
Acquire knowledge of on-board experience, performance highlights, and venue facilities and act as the point of reference for guests who need assistance or event information
Works with the entire event team to maintain a positive, enjoyable, and rewarding environment for all staff and passengers
Assist in the general care of the ticketing area, including keeping a clean and orderly space
Assist in preparing first-class amenities (if applicable to location)
Other duties as assigned
Work Environment
Able to work in cold, snowy, or otherwise inclement winter weather
Ability to work weekends and evenings
Ability to lift 20-pound objects
Varied schedule requiring evenings, weekends, and overtime
The majority of time is spent on feet
What's in it for you?
Serve others and create a world of make-believe and magic
Great industry pay and a chance to build upon your theater network and make lifelong connections
Enrich and positively impact the holiday experience for all, big and small
Be part of an inclusive team in a supportive environment with high expectations for self and your fellow teammates
Catered meals for 5-show days
Comp tickets for your friends and family
Potential for end-of-season bonus
The Polar Express Train Ride is an immersive production on a moving train that brings rewarding experiences to our employees. Being part of the Front of House team is an excellent opportunity to learn the business side of a production and be the first interaction our guests experience. The high-energy logistics of moving folks through parking, the box office, waiting areas, and onto their departure on time with all the amenities needed for the production is extremely rewarding, knowing guests are on their way to making lasting memories with loved ones. The Front of House team is also an integral part of providing customer service to our guests and support to cast and crew on the ground.
With a total cast, crew and front of house employees of 60-75 people onsite every day and the possibility of over 2,000 guests, our days can be chaotic. With such a fast-paced environment, the team at Rail Events Productions takes care to properly support and teach everyone the best ways to accomplish their jobs. We strive to build a space where employees are safe and encouraged to grow throughout their time with the company. Knowing we work long days throughout our season we do our best to support our local teams through the busy schedule that is our holiday season.
Qualifications
Front desk, reservation, customer service experience preferred
Strong leadership and communication skills
Excellent customer service skills
Basic computer skills
Possess a well-spoken manner in personal communications
Front Office Agent
Front desk agent job in Saint Louis, MO
Live! by Loews - St. Louis, MO is a branded collaboration between Loews Hotels & Co, The Cordish Companies and the St. Louis Cardinals, one of the most beloved sports franchises in the country. The hotel is part of phase two of the already successful Ballpark Village Live! complex and delivers unscripted, locally handcrafted Loews experiences for both group and leisure guests. Live! by Loews - St. Louis features 216 guestrooms, 17,000 square feet of meeting and event space with spectacular views and multiple food & beverage outlets, including an outdoor lounge and a Bourbon Bar.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
Proactive with the ability to handle various tasks and adjust to changing situations.
Veterans and military spouses are encouraged to apply.
What You'll Do:
Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
Obtain necessary credit and payment information from the guest.
Sell rooms in accordance with Front Desk sales strategies.
Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
Monitor, communicate, and respond to guest feedback to enhance service quality.
Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music.
Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
Perform additional duties as assigned.
Your Qualifications Includes:
Minimum of one (1) year guest service experience in hotel hospitality preferred.
Experience with previous Property Management System, preferred Opera System.
Ability to stand and walk for long periods of time required.
Ability to work weekends, evenings, holidays as necessary/required.
Auto-ApplyTravel Reservationist and Administrator
Front desk agent job in Branson, MO
Branson, MO Travel Reservationist and Administrator
Full Job Description Purpose of Position: Assist the Operations Manager in overseeing Guest Services and customer reservations. This position includes answering phone calls, assisting customers, selling tickets, data entering vacation details, reserving shows, hotels and other vacation items.
Customer service is our #1 priority - experience the difference working with an A+ rated and BBB Accredited company that began in 1982. Enjoy an extremely experienced leadership team that provides freedom and flexibility to anyone willing to work hard and excel in all aspects of the position.
This position offers an hourly wage with aggressive commissions and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, Matching 401k (12 months), special considerations at local attractions, shows and activities.
Job Summary for Branson Travel Reservationist and Administrator position:
The Quick Job Pitch - This position requires a strong knowledge of Branson, Shows, Atttractions, Things to Do and general sales and booking concepts, as they related to Branson, Missouri. We work hard and thus multi-tasking and ability to be versatile as it relates to Branson vacation booking, timeshare & travel club booking, as well as general understanding of the Branson travel industry. Sky is the limit on the position.
Duties & Responsibilities
Responsible for assisting the Director of Operations by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork.
Assist in promoting, developing and maintaining a work environment that provides an exceptional
Guest service experience for both team members and Guests.
Assist with operating Reservations and admin with organization and commitment to excellence.
Assists in ensuring all updates and policies are consistently communicated and followed.
Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers.
Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues.
Assists in ensuring that customers are 100% satisfied with their vacation experience.
Experience, Skills, and Education
Requires a knowledge of business leadership etiquette, principles and practices.
Requires the ability to speak English and communicate clearly and effectively, both orally and in writing.
Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism.
Requires ability to relate and interact with people in a warm, friendly and professional manner.
Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail.
Requires the ability to handle multiple tasks simultaneously and efficiently.
Ability to work on at least 1 weekend day
Ability to be "on-call".
A Desire and Drive to succeed and win the day.
Apply in person at the following location:
Discover Branson Visitor's Center
1105 W. 76 Country Blvd
Branson, MO 65616
Job Posted by ApplicantPro