Requirements
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Must have a comprehensive knowledge of all hotel departments and functions.
Must have good mathematical and computer skills.
High school education required. Relevant training and experience and additional education preferred.
CPR and first aid training preferred.
Additional language ability preferred.
Flexible availability required, including 3rd shift.
Salary Description 14.50 hr
$24k-27k yearly est. 60d+ ago
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Bin Stocking agent - Retirees Welcome
Lightning Bolt 3.7
Front desk agent job in Wichita, KS
Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY
Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4 hours / week Travel costs will be compensated
We will provide training and all the tools needed to make this easy.
Job Duties: Scanning and Stocking Shelves
Performing VMI (vendor managed inventory)
This includes:
Driving to customer's sites within one hour. (mileage paid)
Stocking bins with fasteners and fittings
Scanning items that need to be replenished
Revisiting the following week to stock the items that have been delivered
Requirements:
Honest
Dependable
Good attitude & friendly
Have reliable transportation
Must have a cell phone with the ability to send email (data plan)
$30 hourly Auto-Apply 21d ago
Front Desk Agent
Davidson Hospitality Group 4.2
Front desk agent job in Overland Park, KS
Property Description
Marriott Kansas City Overland Park presents an exciting opportunity for job applicants looking to join a renowned hospitality brand. Located in the heart of Overland Park, Kansas, our hotel offers a dynamic and fast-paced work environment, where you can showcase your hospitality skills and contribute to creating exceptional guest experiences. As a team member, you will have access to ongoing training and development opportunities, a supportive work culture, and a wide range of career advancement possibilities within the Marriott International family. Join our team of dedicated professionals and be a part of a brand known for its commitment to excellence in hospitality. Apply now and take the next step in your career with Marriott Kansas City Overland Park! #Marriott #OverlandParkJobs #HospitalityCareers #HotelJobs #TeamMarriott #KansasCity
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a FrontDeskAgent and be the welcoming face of our establishment. As a FrontDeskAgent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized frontdesk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a FrontDeskAgent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$24k-28k yearly est. Auto-Apply 41d ago
Agent Front Desk- Fort Leavenworth
Msccn
Front desk agent job in Leavenworth, KS
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
What We Need from You -
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally, you'll have spent at least one year in a frontdesk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
$24k-29k yearly est. 42d ago
Front Desk Agent (Part-time)
General Hotels Corporation 3.9
Front desk agent job in Lawrence, KS
***DAILY PAY, TIPS, INSURANCE AFTER 30 DAYS, PAID TIME OFF, HOTEL DISCOUNTS*** The FrontDeskAgent is a member of the Front Office team. Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Flexibility to work days, nights, weekends, and holidays as needed is a must. DUTIES AND RESPONSIBILITIES This position is responsible for: handling guest registration and room assignments, accommodating special requests whenever possible; handling guest check-ins/check-outs in accordance with hotel credit/cash handling policies in a efficient and friendly manner; resolving customer complaints; assisting customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.; canceling room reservations according to procedures; and any other duties, as assigned.
Qualifications Include: (not limited to)
Previous customer service experience is required. Previous experience in a similar position or within a hotel preferred.
Excellent communication skills both verbal and non-verbal.
Guest service oriented demeanor is required. Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude.
Excellent phone and computer skills.
Ability to read and speak English.
Previous cash handling experience preferred.
Bar duties
$24k-28k yearly est. 60d+ ago
Front Desk Customer Support
The Arnold Group 4.2
Front desk agent job in Wichita, KS
TempToFT
Please submit resume to ********************************* to apply.
Pay Rate/Range: $15.00/hr or more depending on experience.
Description: Our client is looking for a friendly, reliable FrontDesk Customer Service Representative to be the face of their busy local glass shop. This role involves greeting customers, scheduling appointments, managing inquiries, providing estimates, and handling basic clerical tasks. You'll also coordinate with technicians to keep things running smoothly and ensure the front office stays organized and welcoming.
Job Requirements: The ideal candidate has previous frontdesk or customer service experience, strong communication skills, a positive attitude, and is comfortable using basic office software. Being organized, dependable, and able to multitask in a fast-paced environment is key.
Job Type: Contract-to-Hire
Shift/Schedule: Monday-Friday, 8:00am-5:00pm
The Arnold Group is an Equal Opportunity Employer (EOE)
About Us:
Looking for a job that fits your skills and goals? Since 1979, The Arnold Group (TAG) has been helping job seekers find the right opportunities-whether it's temporary work, a long-term career, or something in between. We're here to connect you with the right fit and provide the support you need to succeed. Let's find your next opportunity together… discover how we can help!
The Arnold Group
$15 hourly Easy Apply 2d ago
Front Desk Agent - Full Time PM
Coury Hospitality 3.5
Front desk agent job in Wichita, KS
Front Office Agent
DEPARTMENT: Front Office REPORTS TO: Front Office Manager STATUS : Non-Exempt
This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.
RESPONSIBILITIES:
Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service.
Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Accommodate room changes expediently.
Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance.
Acquaint guests with city attractions, community events and nearby areas of interest.
Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
Responsible for proper key control and other security measures.
Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.
Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Properly handle lost and found items.
Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
Report all maintenance issues for guest satisfaction.
Report to work wearing the required uniform and meeting professional grooming standards.
Maintain confidentiality of all guests and hotel information
Perform other duties as assigned.
Actively participate in ongoing training by utilizing the company Myagi platform.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
Ability to deal with guests when they are angry or upset.
Professional appearance and mannerism.
Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
Previous cashier experience/ Basic accounting skills.
Ability to work quickly and thoroughly when under pressure.
Knowledge of hotel facilities and features.
Ability to attend to more than one task at a time.
Ability to maintain excellent attendance and punctuality.
Knowledge of surrounding communities.
EXPERIENCE:
Customer Service experience preferred.
PHYSICAL DEMANDS:
Must be able to stand for long periods of time.
May include crowded office setting or “close quarters”.
General office environment with limited physical activity.
$25k-30k yearly est. Auto-Apply 60d+ ago
Hotel Front Desk Agent - Saturday/Sunday 7a-3p
Homewood Suites
Front desk agent job in Kansas City, KS
The Homewood Suites KC Speedway is currently looking for hardworking, energetic, and passionate people to join our team in the role of FrontDeskAgent. This shift will primarily by Saturdays and Sundays 7a-3p. There is an opportunity to cross train to 3p-11p and 11p-7a for more hours. Holiday availability is required. The salary for this position starts at $13 per hour, however, could be higher based on previous work experience.
Summary
Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required.
Essential Job Duties
â- Greets guests with genuine and warm spirit of hospitality
â- Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment
â- Posts transactions to guest and master accounts
â- Reviews guest account balance, ensuring that payment is secured
â- Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards
â- Reviews arrivals and blocks special requests
â- Processes required reports, including down time, high balance, etc.
â- Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.
â- Handles guest requests and concerns in a courteous and efficient manner
â- Coordinates the delivery of guest services by other hotel departments and outside businesses
â- Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner
â- Prepares guest amenities, and ensures delivery in a timely manner
â- Handles in-house guest reservation requests such as extension, late check-out, and rebooking
â- Handles check-out procedures swiftly and accurately and assists guests on departure.
â- Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests
â- Stores guest luggage
â- Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets
â- Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines
â- Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication
â- Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security
â- Operates the franchise terminal and performs designated maintenance tasks
â- Maintains procedures for credit control and handling of financial transactions
â- Maintains guest safety & privacy by adhering to established procedures
â- Issues safety deposit boxes for guest use, following security protocol
â- Monitors key box, issuing keys to the appropriate staff members. Logs all transactions
â- Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up
â- Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards
â- Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences
â- Assists with the relocation of guests, when necessary
â- Assists other departments during slow periods
â- Additional duties may be added at any time at the discretion of management
Consistently models the behavior of a ‘Baywood Ambassador' who:
â- Maintains a professional image, including appearance, verbiage, and body language, at all times
â- Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
â- Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
â- Fosters teamwork by offering assistance to others, as needed
â- Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
â- Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
â- Recommends other Baywood properties to our guests, when appropriate
â- Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations
Skills/Qualifications
Education:
â- High School diploma
Certifications / Licenses:
â- TIPS, or similar approved, alcohol server training certification (as required)
Experience:
â- Previous hotel FrontDesk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual FrontDesk experience.
Additional Skills:
â- Ability to multi-task
â- Ability to communicate effectively, both written and oral
â- Bilingual (Spanish & English) preferred, depending on geographic market
â- Ability to work the shifts required for the position
â- Ability to learn and adhere to Brand & Baywood Hotels' standards
â- Ability to take information from various sources and determine a responsible course of action
â- Ability to understand interdepartmental relationships
â- Ability to operate office equipment and industry specific software (PMS)
â- Ability to remain calm during stressful situations
Physical Demands
â- Walking and Standing:
100% (Must be able to stand for the entire shift, usually 8 hours)
â- Sitting:
Rarely
â- Bending, Stooping, Reaching:
Occasionally
â- Lifting, Push/Pull:
40 lbs infrequently
â- Driving:
Rarely
â- Traveling:
None
Environmental Conditions:
â- Inside:
Protection from weather conditions but not temperature changes
â- Outside:
Rarely
View all jobs at this company
$13 hourly 60d+ ago
Front Desk Agent - Part Time
Stepstone Hospitality Inc.
Front desk agent job in Wichita, KS
Job DescriptionDescription:
Register and assign rooms to guests.
Issue room key and escort instructions to Guest Service Agent or directly to the guest.
Sort and track incoming emails and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Keep record of room availability and rate.
Compute bill, collect payments, and make changes for guests.
Make, confirm, and cancel reservations via all communication avenues.
Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
Make reservations
Ability to accurately use various office software.
Have a full working knowledge and expertise of expectations
Cashiering and cash handling
Effectively communicates with Housekeeping and Maintenance Department
Requirements:
Skills to be successful in the role would include
Knowledge of Fosse is a plus
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Cashiering and cash handling knowledge and experience.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Attend required meetings.
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Must have good mathematical and computer skills.
Relevant training and experience and additional education preferred.
Weekends and Holidays
Willing to Cross Train in different departments
Can do Morning shift, afternoon and Night Audit shift
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$24k-29k yearly est. 8d ago
Front Desk Agent
Lexima
Front desk agent job in Wichita, KS
The Holiday Inn Express is looking for a FrontDeskAgent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior service skills in dealing with clients, guest, and co-workers.
Responsibilities
· Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.
· Handle check-ins and check-outs in a friendly, efficient and courteous manner.
· Respond to all guests' requests, problems, complaints and/or accidents presented at the frontdesk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
· Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).
· Ensure delivery of packages, mail and messages as needed to guests.
· Follow all Lexima/Brand credit policies.
· Be aware of all rates, packages, and special promotions.
· Be familiar with all in house groups.
· Be aware of closed out and restricted dates.
· Obtain all necessary information when taking room reservations and follow rate quoting guidelines.
· Fully understand and be able to operate all relevant aspects of the frontdesk computer system.
· Focus on his/her role in contributing to guest satisfaction surveys.
· Demonstrate appropriate phone skills.
· Use Lexima/brand selling guidelines as part of the inquiry call process.
· Consistently perform above average in the mystery call process.
· Follow up on all wait list reservations.
· Manage suite inventory.
· Complete shift responsibility checklist.
· Keep front office area clean and organized.
· Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations
· Participate in all-employee meetings, events and other functions required by management.
· Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology.
· Develop full understanding of hotel amenities and services.
· Understand emergency procedures and be prepared to help when necessary.
· Operate radios efficiently and professionally in communicating with the hotel staff.
· Ensure correct and accurate cash handling while at the frontdesk.
· Use proper radio etiquette when communicating with other employees.
· Perform any other duties as requested by management.
Qualifications
· High school diploma or equivalent required.
· A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred.
· Previous hospitality experience preferred.
· Knowledge of accounting principles.
· Experience handling cash, accounting procedures and general administrative tasks.
· Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
· Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.
· Must work well in stressful, high pressure situations.
· Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers.
· Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.
· Must maintain composure and objectivity under pressure.
· Effective oral and written communication skills.
· Weekends and Holidays are required.
· Must have a valid driver's license.
· Must be fluent in English.
Physical Requirements
· Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.
· Occasionally lift and/or move up to 25 pounds.
· Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
· Ability to stand during the entire shift.
Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.
Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$24k-29k yearly est. 18d ago
Front Desk Agent
Travelodge Marysville
Front desk agent job in Marysville, KS
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a FrontDeskAgent for the Travelodge/Penny's Diner in Marysville, KS.
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support frontdesk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$24k-29k yearly est. Auto-Apply 48d ago
Front Desk Agent
Peregrine Hospitality
Front desk agent job in Lawrence, KS
Essential Functions
Greet and welcome guests upon arrival, ensuring a warm and friendly first impression.
Register guests into the computer system, verifying reservation details and processing payments.
Handle cash and balance the cash drawer, maintaining accurate financial records.
Provide guests with information about hotel facilities and local attractions.
Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment.
Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction.
Maintain extensive knowledge of the hotel's services, facilities, and the local area.
Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards.
Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue.
Work cohesively with the team, supporting management and collaborating professionally with co-workers.
Skills and Abilities
Understand the mission, vision, and goals of the hotelâ¯
Must be able to prioritize and work efficiently with limited supervisionâ¯
Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needsâ¯
Must possess basic computer skillsâ¯
Strong attention to detail and the ability to handle multiple tasks simultaneouslyâ¯
General knowledge of the city where hotel is located and its attractionsâ¯
Extensive knowledge of the hotel, its services and facilitiesâ¯
Ability to handle cash and balance cash drawer requiredâ¯
Strong team player, able to partner with management and other employees in a professional mannerâ¯
Job Qualifications/Requirements
Education: High School diploma or GED equivalenceâ¯
Experience: 1 year of Customer Service experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder
Disclaimer
We are an Equal Opportunity Employer.⯠All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.⯠If you need accommodation for any part of the application process because of a medical condition or disability, please contact: ********************************.â¯â¯â¯
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
$24k-29k yearly est. 60d+ ago
Front Desk Agent
Baymont Inn & Suites Wellington 3.9
Front desk agent job in Wellington, KS
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a FrontDeskAgent for the Baymont by Wyndham of Wellington, KS
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support frontdesk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$25k-30k yearly est. Auto-Apply 55d ago
Front Desk Agent
Travelodge Sharon Springs Ks
Front desk agent job in Sharon Springs, KS
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a FrontDeskAgent for the Travelodge/Penny's Diner of Sharon Springs, KS.
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support frontdesk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$24k-30k yearly est. Auto-Apply 49d ago
Part-Time Front Desk Receptionist
Brookdale 4.0
Front desk agent job in Overland Park, KS
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
What it takes to be a Receptionist at Brookdale:
Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
$27k-33k yearly est. Auto-Apply 4d ago
2026 Concession Stand/Front Desk Attendant
City of Prairie Village 3.4
Front desk agent job in Prairie Village, KS
Job Description
Nature of Work:
Under general supervision, is responsible for sales, food preparation, concession stand equipment maintenance, and the cleaning and upkeep of the concession stand, pool deck, and frontdesk areas.
Primary Duties:
Food sales and preparation including operation of food service equipment.
Maintain work areas in a clean and organized manner.
Clean the concession stand, frontdesk, pool deck, and surrounding areas.
Help in the daily operations of opening and closing the concession stand.
Operate a cash register.
Follow department policies and procedures as well as Health Department guidelines.
Perform other duties as assigned or directed
Arrive to work every day, on time as scheduled.
Required Knowledge, Skills, and Abilities:
Ability to follow routine verbal and written instructions.
Knowledge of or ability to operate food preparation machines such as microwave, cheese dispenser and food warmer.
Ability to work both independently and in a team environment.
Minimum Qualifications:
Some High School or working towards High School diploma. Some related work experience preferred but not required.
Must be at least 15 years old by May 22, 2026
Must be available and flexible to work various hours during the week and weekend through Labor Day (exception for college students).
Bonus potential based on hours worked
$22k-27k yearly est. 18d ago
Front Desk Fitness Attendant
Elevation Corporate Health
Front desk agent job in Overland Park, KS
Why You'll Love Working at Aspiria Fitness Aspiria Fitness isn't your average fitness center - we're a vibrant, community-focused space that keeps things fresh and exciting! Here are just a few reasons our team loves being part of what we do:
💪 New and Modern Equipment: We're constantly updating our fitness floor with top-of-the-line strength and cardio equipment.
🧘 Unique Group Classes: From Dumbbell Bootcamp to Spin & Sculpt and Power Yoga, our schedule keeps members (and staff!) energized and engaged.
💆 Wellness Focus: On-site massage therapy and recovery tools help our members (and our team) stay refreshed and healthy.
🎉 Community Energy: We host monthly fitness challenges, themed events, and member appreciation days that make the center a fun, supportive place to be.
🤝 Team Atmosphere: You'll work alongside passionate fitness professionals who care about creating an uplifting and motivating environment.
SHIFT: 4PM-Close and Weekends
Summary:
The FrontDesk Fitness Attendant will control access into and out of the exercise facility and assist with operational functions related to membership processing, appointment setting and fee-based transactions. The FrontDesk Fitness Attendant will greet and interact with all facility members on a regular basis, always delivering exceptional customer service.
% of Time
Essential Functions
70%
CUSTOMER SERVICE
Anticipate member needs and provide proactive service during peak and non-peak times
Engage with members on a one-on-one basis, providing education, support and ensuring their safety
Provide prompt response to medical emergencies and complete required documentation with proficiency
Ensure proper and accurate membership processing procedures are followed
Listen, cooperate, and be respectful towards all team members, members, and client(s)
Positively contribute to a welcoming, friendly and team environment where respect is demonstrated, contributions are recognized, and process improvement is encouraged
Be readily available to answer questions, assist members and support fellow team memb
Demonstrate proactive communication to keep General Manager informed of important program and client developments
20%
ADMINISTRATION
Ensure proper membership processing procedures are followed
Respond to emergency situations in accordance with Elevation Health and client site policy
Report all maintenance, facility and risk management items promptly
Communicate professionally and respond promptly to emails, phone calls and member inquiries
Promote available member services and programs
Enforce facility policies and procedures
Review company communications and complete action items by established due dates
10%
OTHER
Proactively assist with the inspection of the facility daily and report any cleaning, facility, or equipment issues to appropriate personnel
Meet and support objectives, goals and initiatives of the specific Elevation team
Contribute new ideas, seek internal and external resources to support the goals of the teams
Adheres to timelines, produces quality work, show initiative by taking on team responsibilities
Attend and actively participate in team meetings
Seek out internal/external resources and explore opportunities for professional growth
Other duties as assigned
Skills, Qualifications, and Requirements:
Education: High School Diploma
CPR/AED certification required
Excellent verbal/written communication, customer service, and presentation skills
Excellent computer skills including Microsoft and Google Suite
Maintain all required certifications throughout duration of employment
Show support for company values through participation in Elevation programs and meetings
Adhere to policies and procedure outlined in the Elevation Handbook
Adheres to site uniform policy/Elevation Health dress code
Demonstrate commitment to professional growth through industry and company involvement and goal setting/achievement
Travel Requirements:
None/Minimal
$17k-22k yearly est. Auto-Apply 60d+ ago
Front Desk Agent - Part Time
Stepstone Realty 3.4
Front desk agent job in Wichita, KS
Register and assign rooms to guests.
Issue room key and escort instructions to Guest Service Agent or directly to the guest.
Sort and track incoming emails and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Keep record of room availability and rate.
Compute bill, collect payments, and make changes for guests.
Make, confirm, and cancel reservations via all communication avenues.
Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
Make reservations
Ability to accurately use various office software.
Have a full working knowledge and expertise of expectations
Cashiering and cash handling
Effectively communicates with Housekeeping and Maintenance Department
Requirements
Skills to be successful in the role would include
Knowledge of Fosse is a plus
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Cashiering and cash handling knowledge and experience.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Attend required meetings.
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Must have good mathematical and computer skills.
Relevant training and experience and additional education preferred.
Weekends and Holidays
Willing to Cross Train in different departments
Can do Morning shift, afternoon and Night Audit shift
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$24k-27k yearly est. 42d ago
Front Desk Agent - Homewood Suites
Lexima
Front desk agent job in Wichita, KS
Introduction:
We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Must be at least 21 years old to perform liquor sales.
Perks:
Competitive wages
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Competitive Benefits
Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$24k-29k yearly est. 12d ago
Part Time Front Desk Agent
Stepstone Hospitality Inc.
Front desk agent job in Wichita, KS
Job DescriptionDescription:
Register and assign rooms to guests.
Issue room key and escort instructions to Guest Service Agent or directly to guest.
Sort and track incoming mail and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Keep record of room availability and rate.
Compute bill, collect payment, and make change for guests.
Make, confirm, and cancel reservations via all communication avenues.
Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
Make reservation, transportation, or entertainment reservations for guest.
Deposit guest valuables in hotel safe deposit box.
Ability to accurately use various office software.
Have a full working knowledge and expertise of each shift including night audit.
Requirements:
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Must have a comprehensive knowledge of all hotel departments and functions.
Must have good mathematical and computer skills.
High school education required. Relevant training and experience and additional education preferred.
CPR and first aid training preferred.
Additional language ability preferred.
Flexible availability required, including 3rd shift.