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Front desk agent jobs in Kettering, OH - 264 jobs

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  • Front Office Assistant

    Alphabe Insight Inc.

    Front desk agent job in Cincinnati, OH

    Swift7 Consultants is a dynamic consulting firm committed to operational excellence, client satisfaction, and professional growth. We support businesses through structured processes, efficient coordination, and high standards of service. Our team environment values reliability, organization, and clear communication, creating long-term opportunities for individuals who want to grow within a professional setting. Job Description We are seeking a detail-oriented and professional Front Office Assistant to serve as a key support figure in our daily operations. This role is essential to maintaining an organized front office environment, ensuring smooth internal coordination, and delivering a welcoming and professional experience to clients and visitors. The ideal candidate is proactive, well-organized, and comfortable handling administrative responsibilities while interacting with internal teams and external contacts. Responsibilities Manage front desk operations and serve as the first point of contact for visitors and inquiries Handle incoming calls, emails, and correspondence in a professional manner Schedule appointments, meetings, and maintain calendars Assist with administrative tasks such as data entry, document preparation, and filing Support internal teams with day-to-day office coordination Maintain an organized and efficient front office environment Ensure confidentiality and accuracy when handling company information Qualifications Strong organizational and time-management skills Professional verbal and written communication abilities Ability to multitask and prioritize responsibilities effectively Attention to detail and accuracy Comfortable working in a structured office environment Reliable, punctual, and team-oriented mindset Additional Information Competitive salary ($42,000 - $46,000 annually) Growth opportunities within the company Professional and supportive work environment Structured schedule and stable position Skill development and on-the-job training
    $42k-46k yearly 1d ago
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  • Hotel Front Desk Agent (PT - 2nd Shift)

    Spooky Nook Sports Ohio LLC 3.5company rating

    Front desk agent job in Hamilton, OH

    Job DescriptionDescription: The Hotel Front Desk Associate is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while always upholding a professional demeanor. Demonstrate good teamwork, working alongside of other front desk associates. This position reports to the Front Desk Supervisor and Front Office Manager. This position will primarily work 2nd shift from 3pm-11pm. Weekend availability is a requirement for this position. Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed. As a Part-Time team member of the Nook, you will enjoy: Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price). 1.5x your hourly rate of pay for holiday hours worked 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 35% off all Nook apparel Discounts on birthday parties, personal training, event space rental, and more! Discounts at participating local restaurants and businesses Essential Job Functions Greet, register, and assign rooms to guests Issue room keys Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor. Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions Keep records of room availability and guest accounts Compute bills, collect payments, and make change for guests Make and confirm reservations Post charges (such as room, food, telephone) to ledger Make restaurant, transportation, or entertainment reservations, as well as arrange for tours Sell a variety of seasonal tickets Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms Answer, screen, and route outside calls Supply information to callers and record messages Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes Record and set up all wake-up calls Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests All other duties assigned Requirements: Basic Qualifications 18 years of age or older High School Diploma or equivalent Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that can include evenings, weekends, and/or holidays as needed Integrity to safeguard confidential information Authorized to work in the United States Preferred Qualifications Previous experience in a guest-focused environment Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations. Experience communicating with individuals of diverse demographics Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals Bilingual in English and Spanish is a plus Working Conditions Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally. Noise Level: The noise level in this environment is typically moderate.
    $30k-36k yearly est. 26d ago
  • Front Desk Agent

    Davidson Hospitality Group 4.2company rating

    Front desk agent job in Cincinnati, OH

    Property Description Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests! Overview Are you a dynamic, empathetic professional ready to transform guest experiences? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From crafting seamless check-ins to curating personalized local experiences, you'll be the key architect of guest satisfaction and memorable stays. If you excel in dynamic environments, possess extraordinary interpersonal abilities, and are passionate about creating unforgettable guest journeys, this role offers an exceptional platform to elevate your hospitality career. Responsibilities: Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. Provide information about hotel facilities, services, and local attractions. Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner. Manage financial transactions with precision, ensuring accurate billing and maintaining meticulous financial records. Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience. Maintain the cleanliness and organization of the front desk area. Assist in administrative tasks, such as answering phone calls and handling reservations. Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us! Qualifications High school diploma or equivalent Prior cash handling experience necessary Exceptional communication skills Very good computer skills Ability to work flexible hours including weekends and holidays Strong problem-solving skills Ability to multitask and work in a fast-paced environment Experience in customer service is preferred Knowledge of hotel or resort operations is a plus Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $16.00 - USD $16.00 /Hr.
    $16 hourly Auto-Apply 18d ago
  • Front Desk Agent/Night Auditor

    Innvite Hospitality

    Front desk agent job in Dayton, OH

    Job Description Required Tasks: According to Hotel Standards: Guest Check-in & Check-out PMS Operations Cash Handling & Credit Card Transactions Switchboard Operation and Telephone Etiquette Front Office Emergency/Security Procedures Reservations-Guest Rooms and Meeting Rooms Assist with Administrative Duties as assigned by Management Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables Minor Decision Making Take Group Reservations & Set up Group Blocks Sales of Guest Rooms with New Arrivals and Phone Inquiries Follow All Policies & Procedures as Outlined in the Employee Handbook Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag Operate Laundry as Directed Maintain a Professional Attitude to all Guests, Associates & Vendors Required Skills: Fluent Verbal & Written Communication in Proper English (Spanish, if possible) Basic Math Hand Writing Computer Skills/Keyboard/Typing Skills Operate a 10 Key Calculator Hospitable, Civil Contact with the Public Ability to Work Independently, with Little to no Supervision Ability to Complete Multiple Tasks Simultaneously Night Audit/Basic Accounting Skills/Training Physical Requirements: Neck: Bending & Twisting Arms: Reaching, Bending, Light Carrying, Pushing, Pulling Hands: Finger Dexterity, Grasping Trunk: Bending & Twisting Legs: Normal Balance, Crouching or Kneeling Feet: Standing For Long Periods, Walking, Climbing Stairs Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English. Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation Vision: Legal Normal Vision with or without Accommodation Job Posted by ApplicantPro
    $25k-31k yearly est. 13d ago
  • Front Desk Agent

    Springhill Suites Dayton Vandalia

    Front desk agent job in Dayton, OH

    The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information. Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members. Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy. Assist with hotel shuttle or transportation services, ensuring timely and courteous service. Assist guests with luggage upon arrival and departure. Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Be aware of and prepare for incoming VIP guests. Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. Exhibit a positive and cooperative attitude as part of the team. Communicate effectively with coworkers and contribute to a supportive work environment. Handle and account for keys properly. Understand and adhere to emergency procedures and security policies. Ensure the confidentiality and protection of guest room numbers. Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. Must maintain a neat, clean, and well-groomed appearance in accordance with company standards Qualifications: Education: High School diploma or equivalent. Experience: Prior experience in a customer service role preferred. Strong verbal and written communication skills. Basic computer skills. Knowledge of the hotel, its services, and the surrounding area. Ability to stand for extended periods, up to 8 hours. Ability to lift up to 15 lbs on occasion. Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Rainmaker Team

    Front desk agent job in Dayton, OH

    ←Back to all jobs at RAINMAKER TEAM LLC Front Desk Agent Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at Woodspring Suites Dayton North. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive wages Employee discounts on hotel rooms Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.
    $25k-31k yearly est. 60d+ ago
  • Planet Fitness Front Desk Representative

    Midwest Brands 4.3company rating

    Front desk agent job in Olde West Chester, OH

    Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.
    $23k-29k yearly est. 60d+ ago
  • Hotel Front Desk Clerk / Guest Service Representative

    American Hospitality Management 4.2company rating

    Front desk agent job in Mason, OH

    Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Flexibility to work either 3p-11p or 7a-3pm as well as weekends is preferred. Benefits Competitive Pay Paid Time Off Employee Rate Discounts for Hotel Stays Team Work Environment Opportunities for Growth Responsibilities Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately Resolve issues such as location changes, providing additional room amenities and credit issues Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned Requirements and Qualifications Regular attendance is essential May be required to work varying schedules and holidays Required to fully comply with the hotel's rules and regulations Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities Requires continual standing and movement throughout front office area Periods of standing exceeding 50% of work shift are required Maintain a well-groomed and professional appearance About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • Guest Service Agent

    Dayton Residence Inn By Marriott

    Front desk agent job in Dayton, OH

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $23k-29k yearly est. 23d ago
  • Front Desk Receptionist

    Sisters of Notre Dame de Namur 3.7company rating

    Front desk agent job in Cincinnati, OH

    Part-time Description At Sisters of Notre Dame de Namur we are dedicated to providing compassionate, high-quality care to our residents in a faith-based environment. Our mission is to extend God's goodness through service, respect, and hospitality. Each member of our team plays an important role in ensuring that our residents feel cared for, valued, and supported. We are seeking a welcoming and reliable part-time Front Desk Receptionist to join our team. This position is the first point of contact for our community. The Front Desk Receptionist is responsible for greeting visitors, answering and directing phone calls, and providing clerical support to ensure smooth daily operations. This position plays a key role in maintaining a professional and friendly environment for Sisters, families, staff, and guests. The role is scheduled for a total of 20 hours per biweekly pay period: 7:00 a.m.-12:00 p.m. every Tuesday, with additional shifts from 7:00 a.m.-12:00 p.m. on Sunday and Monday every other week. Requirements · Warmly greet and assist visitors, Sisters, and staff at the reception area. · Answer, screen, and direct incoming phone calls in a courteous and professional manner. . Order supplies · Manage the sign-in/out process for Sisters, visitors, and vendors in compliance with facility policies. . Book hospitality rooms for visitors to the Province office . Book meeting rooms and keep the calendar up-to-date with room reservations · Assist with mail distribution, and other administrative tasks as assigned. · Maintain confidentiality of Sisters and facility information in accordance with HIPAA and facility policies. Qualifications High school diploma or equivalent preferred. Strong customer service and communication skills Able to multitask Professional appearance and demeanor Polite, kind and welcoming is a must! Hearing and visual acuity Why Work for Sisters of Notre Dame de Namur Meaningful work in a supportive, mission-driven environment. Competitive pay and benefits package. Eleven (11) paid holidays and double time for holidays worked Annual Performance Reviews with cost-of-living consideration Opportunity to make a difference in the daily lives of our Sisters Complimentary meal per shift If you feel called to serve and want to be part of a team dedicated to caring for others in a faith-filled environment, we invite you to apply.
    $25k-31k yearly est. 5d ago
  • Front Desk Attendant - Buenger Club (Newport, KY)

    Boys & Girls Clubs of Greater Cincinnati 3.0company rating

    Front desk agent job in Newport, KY

    Primary Function: Under the supervision of the Club Director, the Front Desk Attendant is responsible for assuring accurate record keeping of attendance and membership information, and greeting members and the public in a positive manner. Essential Job Responsibilities: Provide individual guidance and establish relationships with members that are conducive to their growth and development. Maintain accurate daily records of membership and attendance information utilizing KidTrax technology. Administer intake of membership application and all other documents relative to membership intake process. Collect pick-up cards from families to ensure the Safe Passage policy is enforced. Answer telephone and greet members and all Club guests in a pleasant and polite manner. Ensure that all visitors and volunteers scan in and are properly identified with ID badges. Allow only authorized Club personnel behind the front desk. Maintain a balanced cash box when applicable. Collect payments for summer camp and other special programs. Maintain a payment log to maintain an accurate accounting of all program fee transactions. Monitor the use of the public address system Collaboration/Relationships: Maintains close contact with Program Coordinator, Education Coordinator, Club Director and other Club staff, volunteers and parents. Work collaboratively with other Program Leaders and Leadership Staff to enhance program development. Actively participate in professional development training. Physical Requirements/Work Environment: We maintain a 15:1 member to staff ratio. Activities are varied and require active engagement during educational and recreational programming, which may include extended periods of walking and standing. Maximum unassisted lift = 50 lbs. Average lift less than 25 lbs. Requires ability to use computer, various standard and specialized software and database systems, keyboard, calculator and typical office machines. Education/Experience Requirement: High School Diploma or GED required. A minimum of 1 year experience in data entry required; minimum 3 years experience preferred. Skills/Knowledge Required: Energetic, forward-thinking and creative individual with high ethical standards. Ability to work with a team. An understanding of the needs and interests of young people. Strong communication skills, both written and verbal. Strong organizational skills. Ability to interact with young people in a positive way, particularly as it relates to behavior issues. Maintain a positive, friendly and cooperative attitude at the worksite. CPR and First Aid certification preferred. Position Details: Part-time employment Hourly Rate: $15.00/hour Great Benefits including Paid PTO and Holidays
    $15 hourly Auto-Apply 41d ago
  • Front Desk Medical Receptionist

    Chenmed

    Front desk agent job in Cincinnati, OH

    **We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. + Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. + Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. + Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. + Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. + Clearly communicates information about ChenMed clinical personnel to patients and other individuals. + Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. + Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. + Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. + Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. + Participates in daily and weekly huddles to provide details on patients. + Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. **_Other responsibilities may include:_** + Maintains the confidentiality of patients' personal information and medical records. + Reviews patients' personal and appointment information for completeness and accuracy. + Transmits correspondence by mail, email or fax. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Exceptional customer service skills and passion for serving others + Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Skilled in operating phones, personal computers, software and other basic IT systems + Ability to communicate with employees, patients and other individuals in a professional and courteous manner + Detail-oriented to ensure accuracy of reports and data + Outstanding verbal and written communication skills + Demonstrated strong listening skills + Positive and professional attitude + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Proficient in Microsoft Office Suite products including Excel, Word and Outlook + Ability and willingness to travel locally and regionally up to 10% of the time + Spoken and written fluency in English **PAY RANGE:** $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite
    $14.3-20.4 hourly 15d ago
  • Seasonal Front Desk/Receptionist

    Rudler, PSC

    Front desk agent job in Covington, KY

    Job DescriptionSeasonal Front Desk/Receptionist (January-April) We are seeking a friendly, organized, and customer-focused Front Desk/Receptionist to support our firm during our busy season (January through April). This role plays an important part in creating a positive first impression for clients, while also providing administrative support to our tax and accounting teams. This seasonal role also has the potential to transition into full-time employment for the right candidate. Responsibilities: Client Experience & Front Desk Greet clients, visitors, and vendors in a professional and welcoming manner Facilitate conference room scheduling and ensure spaces are prepared to enhance the client experience Update and maintain digital welcome signage and lobby displays Provide high-touch customer service to remote and in-person clients Office Operations & Administrative Support Answer and direct incoming phone calls; take messages as needed Handle incoming mail, document drop-offs, and packages; manage outgoing mail and shipments Prepare and organize client intake forms and paperwork Assist with scanning, copying, filing, and maintaining accurate record keeping Support tax season operations such as processing client documents and tracking submissions (client tax forms, 8879s, engagement letters, AR payments) Maintain cleanliness and organization of the lobby, reception area, and shared spaces. Track and order supplies when needed. Provide general administrative support to the firm as assigned Qualifications: Prior receptionist or administrative experience preferred (experience in accounting or professional services is a plus but not required) Strong communication and customer service skills Professional demeanor and ability to maintain confidentiality Comfortable with phones and basic office equipment Proficiency with Microsoft Office (Outlook, Word, Excel); experience with document management systems a plus Ability to manage multiple tasks, stay organized, and work in a fast-paced environment Details: Seasonal role: January-April (busy tax season) Potential for full-time employment: Dependent on performance and firm needs Schedule: Monday-Friday, 8:30 AM - 4:30 PM Work location: On-site at our main office in Fort Wright Compensation: Based on experience Powered by JazzHR 8UDqBx3n1k
    $26k-33k yearly est. 2d ago
  • Front Desk Receptionist Milford, Ohio

    Jeff Wyler Automotive Family 4.5company rating

    Front desk agent job in Milford, OH

    Jeff Wyler Corporate office is "Now Hiring" a Front Desk Receptionist! Front Desk Receptionist Jeff Wyler Automotive Family is looking for a friendly individual to be the face of our corporate headquarters in Milford, OH. This is an exciting opportunity for someone who has receptionist experience and who thrives in a busy office environment. Responsibilities include: Answering phones and redirecting calls to the appropriate individual. Open daily mail and delivery to appropriate individual. Create Fedex envelopes for outgoing packages while maintaining a log. Daily deposit of accounts receivable checks. Greeting guests and coordinating their specific needs while maintaining the cleanliness of the front lobby. Job Requirements: Must work well under pressure in a fast-paced environment. Proven ability to calculate, post and manage accounting figures and financial records. High degree of accuracy and attention to detail. Excellent written and verbal communication skills. Solid computer and data entry skills. Open to additional administrative tasks as needed throughout the office. Ability to maintain good employee relations by being courteous, respectful, and amicable towards other co-workers. Qualifications Qualifications: Ability to pass drug screening. Ability to manage yourself when needed.
    $25k-30k yearly est. 6d ago
  • Front Desk Receptionist/Switchboard Operator

    Designeers Midwest

    Front desk agent job in Cincinnati, OH

    The front desk receptionist serves as the face of the company, and is often the first person whom the guests of the business meet. We are seeking an individual who can represent our company with integrity while handling basic administrative tasks. This candidate must comfortably interact with individuals of all professional levels. Hours Shared position - approximately 20 hours per week Must have a flexible schedule This position may require weekend hours during events Qualifications Duties and responsibilities Operate telephone switchboard and redirect calls Greet visitors to the office in a professional and friendly manner Stay informed on company affairs to effectively address customer needs and answer questions Sort and distribute incoming mail, packages and deliveries Keep front desk tidy and presentable Additional responsibilities as needed Monitor company email and filter general inquiries, including donation requests Ensure office is adequately stocked with office supplies and place orders as needed Qualifications Education - High school diploma, or GED equivalent Computer proficient, including Microsoft Office functions (Outlook, Word, and Excel) Good phone etiquette Strong oral communication skills Ability to think on your feet and handle challenging callers Timeliness Experience - Prior experience preferred in an Administrative role Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-30k yearly est. 2d ago
  • Front Office Representative

    Alphabe Insight Inc.

    Front desk agent job in Cincinnati, OH

    About Us At Story Lane Box, we believe every product tells a story, and every customer interaction is an opportunity to create a lasting impression. We are dedicated to delivering premium products with exceptional service, combining creativity, quality, and care in every step of our process. Our team is committed to innovation, excellence, and building strong connections with our customers. Job Description: We are seeking a detail-oriented and customer-focused Front Office Representative to be the first point of contact for our clients and visitors. This role involves managing front desk operations, providing administrative support, and ensuring a seamless and professional experience for all guests. Responsibilities: Greet and assist visitors, clients, and staff in a friendly and professional manner. Answer, screen, and direct incoming calls promptly. Manage appointment scheduling and meeting room bookings. Maintain an organized reception area and ensure it is presentable at all times. Handle incoming and outgoing correspondence, including mail and packages. Provide administrative support to various departments as needed. Maintain accurate records and update internal databases. Qualifications Qualifications: High school diploma or equivalent; associate degree preferred. Proven experience in front office, administrative, or customer service roles. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks in a fast-paced environment. Professional appearance and demeanor. Additional Information Benefits: Competitive salary within the range of $51,000 - $55,000 annually. Opportunities for professional growth and career advancement. Comprehensive health, dental, and vision insurance. Paid time off and company holidays. Supportive and collaborative work environment.
    $51k-55k yearly 1d ago
  • Front Desk Agent

    Innvite Hospitality

    Front desk agent job in Dayton, OH

    The Best Western Plus is looking for Front Desk Agents! This position can be the gateway to a rewarding career in the hospitality industry. In our industry advancement and promotions happen through hard work, effort and delivering outstanding guest service. Full time associates are eligible for portable health insurance after 90 days and for vacation after one year. There are bonuses! Earn up to $250.00 per quarter by referring leads discovered at the front desk to the sales department! If this sounds like a great opportunity to start a new career or to advance your current hospitality career these are the qualifications needed: High School Diploma or GED 3 months customer service experience Fluent Verbal & Written Communication in Proper English Computer Skills/Keyboard/Typing Skills Ability to Work Independently Ability to Complete Multiple Tasks Simultaneously Night Audit/Basic Accounting Skills/Training Here is a brief job description: Guest Check-in & Check-out PMS Operations Cash Handling & Credit Card Transactions Switchboard Operation and Telephone Etiquette Front Office Emergency/Security Procedures Reservations-Guest Rooms and Meeting Rooms Assist with Administrative Duties as assigned by Management Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily Take Group Reservations & Set up Group Blocks Sales of Guest Rooms with New Arrivals and Phone Inquiries Follow All Policies & Procedures as Outlined in the Employee Handbook Maintain a Professional Attitude to all Guests, Associates & Vendors Here are the physical requirements needed: Neck: Bending & Twisting Arms: Reaching, Bending, Light Carrying, Pushing, Pulling Hands: Finger Dexterity, Grasping Trunk: Bending & Twisting Legs: Normal Balance, Crouching or Kneeling Feet: Standing For Long Periods, Walking, Climbing Stairs Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation Vision: Legal Normal Vision with or without Accommodation EOE Job Posted by ApplicantPro
    $25k-31k yearly est. 22d ago
  • Front Desk Agent - Multiple Shifts Avid Hotel West Chester

    Rainmaker Team

    Front desk agent job in Olde West Chester, OH

    ←Back to all jobs at RAINMAKER TEAM LLC Front Desk Agent - Multiple Shifts Avid Hotel West Chester Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.
    $25k-30k yearly est. 43d ago
  • Front Desk Receptionist

    Sisters of Notre Dame de Namur 3.7company rating

    Front desk agent job in Cincinnati, OH

    Job DescriptionDescription: At Sisters of Notre Dame de Namur we are dedicated to providing compassionate, high-quality care to our residents in a faith-based environment. Our mission is to extend God's goodness through service, respect, and hospitality. Each member of our team plays an important role in ensuring that our residents feel cared for, valued, and supported. We are seeking a welcoming and reliable part-time Front Desk Receptionist to join our team. This position is the first point of contact for our community. The Front Desk Receptionist is responsible for greeting visitors, answering and directing phone calls, and providing clerical support to ensure smooth daily operations. This position plays a key role in maintaining a professional and friendly environment for Sisters, families, staff, and guests. The role is scheduled for a total of 20 hours per biweekly pay period: 7:00 a.m.-12:00 p.m. every Tuesday, with additional shifts from 7:00 a.m.-12:00 p.m. on Sunday and Monday every other week. Requirements: · Warmly greet and assist visitors, Sisters, and staff at the reception area. · Answer, screen, and direct incoming phone calls in a courteous and professional manner. . Order supplies · Manage the sign-in/out process for Sisters, visitors, and vendors in compliance with facility policies. . Book hospitality rooms for visitors to the Province office . Book meeting rooms and keep the calendar up-to-date with room reservations · Assist with mail distribution, and other administrative tasks as assigned. · Maintain confidentiality of Sisters and facility information in accordance with HIPAA and facility policies. Qualifications High school diploma or equivalent preferred. Strong customer service and communication skills Able to multitask Professional appearance and demeanor Polite, kind and welcoming is a must! Hearing and visual acuity Why Work for Sisters of Notre Dame de Namur Meaningful work in a supportive, mission-driven environment. Competitive pay and benefits package. Eleven (11) paid holidays and double time for holidays worked Annual Performance Reviews with cost-of-living consideration Opportunity to make a difference in the daily lives of our Sisters Complimentary meal per shift If you feel called to serve and want to be part of a team dedicated to caring for others in a faith-filled environment, we invite you to apply.
    $25k-31k yearly est. 4d ago
  • Front Desk Attendant - Buenger Club (Newport, KY)

    Boys & Girls Clubs of Greater Cincinnati Inc. 3.0company rating

    Front desk agent job in Newport, KY

    Job Description Primary Function: Under the supervision of the Club Director, the Front Desk Attendant is responsible for assuring accurate record keeping of attendance and membership information, and greeting members and the public in a positive manner. Essential Job Responsibilities: Provide individual guidance and establish relationships with members that are conducive to their growth and development. Maintain accurate daily records of membership and attendance information utilizing KidTrax technology. Administer intake of membership application and all other documents relative to membership intake process. Collect pick-up cards from families to ensure the Safe Passage policy is enforced. Answer telephone and greet members and all Club guests in a pleasant and polite manner. Ensure that all visitors and volunteers scan in and are properly identified with ID badges. Allow only authorized Club personnel behind the front desk. Maintain a balanced cash box when applicable. Collect payments for summer camp and other special programs. Maintain a payment log to maintain an accurate accounting of all program fee transactions. Monitor the use of the public address system Collaboration/Relationships: Maintains close contact with Program Coordinator, Education Coordinator, Club Director and other Club staff, volunteers and parents. Work collaboratively with other Program Leaders and Leadership Staff to enhance program development. Actively participate in professional development training. Physical Requirements/Work Environment: We maintain a 15:1 member to staff ratio. Activities are varied and require active engagement during educational and recreational programming, which may include extended periods of walking and standing. Maximum unassisted lift = 50 lbs. Average lift less than 25 lbs. Requires ability to use computer, various standard and specialized software and database systems, keyboard, calculator and typical office machines. Education/Experience Requirement: High School Diploma or GED required. A minimum of 1 year experience in data entry required; minimum 3 years experience preferred. Skills/Knowledge Required: Energetic, forward-thinking and creative individual with high ethical standards. Ability to work with a team. An understanding of the needs and interests of young people. Strong communication skills, both written and verbal. Strong organizational skills. Ability to interact with young people in a positive way, particularly as it relates to behavior issues. Maintain a positive, friendly and cooperative attitude at the worksite. CPR and First Aid certification preferred. Position Details: Part-time employment Hourly Rate: $15.00/hour Great Benefits including Paid PTO and Holidays Powered by JazzHR 4xWg0BCFby
    $15 hourly 14d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Kettering, OH?

The average front desk agent in Kettering, OH earns between $23,000 and $34,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Kettering, OH

$28,000

What are the biggest employers of Front Desk Agents in Kettering, OH?

The biggest employers of Front Desk Agents in Kettering, OH are:
  1. Innvite Hospitality
  2. Shaner Hotels
  3. Rainmaker Team
  4. Springhill Suites Dayton Vandalia
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