Raines Co. - Your Future is Now!
The FrontDeskAgent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Ensures Outstanding customer service at all times
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocates rooms to expected arrivals after checking the guests preferences and special requests
Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.)
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and pre-registers each guest
Ensures payments are made or on file for each guest and that billing is routed for groups correctly
Completes cash transactions and maintains full responsibility for personal bank
Ensures Frontdesk log (book or system) is read and updated
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Assists all departments in servicing the guests especially during high volume periods
Attends meetings as required
Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
$23k-29k yearly est. Auto-Apply 20d ago
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Onsite Weekend/Overnight Front Desk Attendant & Camera Monitoring- Part Time (Sugar Top)
Realmanage 3.9
Front desk agent job in Sugar Mountain, NC
RealManage Elevated is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage Elevated is a values-based company with the following values as our guiding principles:
Integrity: We always do the right thing.
Respect: For our customers, employees, and company, mutual respect is the cornerstone for every RealManage relationship.
Selflessness: More than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: We are a professional services company; people do business with people they like.
Always Improving: Never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Join RealManage Elevated's fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.
RealManage has earned the prestigious Certified™ recognition from Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
Community Summary:
SugarTop Resort is the premier destination spot when visiting the High Country. Located in the Village of Sugar Mountain, N.C., the resort is a ten-story high-rise condominium complex that houses 320 units. SugarTop amenities include a full-size heated indoor pool, two large hot tubs, one dry and one wet sauna as well as a state-of-the-art workout facility. The long-range views are without question the best in the region for your sunrises and morning coffee or sunsets with your other favorite beverages. SugarTop Resort is adjacent to Sugar Ski, the premier winter sports venue in the Southeast, as well as a challenging 18-hole championship Golf Course just minutes away in the Village of Sugar Mountain. The iconic Grandfather Mountain welcomes the sunrise each morning.
The Weekend & Overnight FrontDesk & Cameral Monitoring Associate greets and provides excellent customer service to all guests entering the facility. Also provides support and services to the Association Management Staff.
The essential duties and responsibilities include:
Receive and respond to resident phone calls; redirect as appropriate,
Greet all guests with a warm smile and a positive attitude, assisting them with questions and directing them to the appropriate team members as needed,
Assist with checking residents in, as necessary, to utilize the fitness center and pool.
Facilitate amenity access by having residents either provide completed documentation or by providing them with the appropriate documentation to read and sign in order to receive amenity access cards.
Camera monitoring for non-compliance and Association policies.
Update new/existing owners' information in the appropriate system daily or as required.
Sort incoming mail and package deliveries for distribution,
Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervisors of unusual equipment or operating problems, and the need for additional materials and supplies.
Ensure all safety precautions are followed while performing job duties,
May be asked to assist with special projects and tasks.
The ideal candidate will have a High School diploma and a minimum of 2-3 years' experience in administrative, customer service, and/or related fields. Excellent communication, writing skills, and phone etiquette are a must. Excellent computer skills, including MS Outlook, Word, and Excel. Familiar with standard operations of common office equipment: Phones, printer, postage meter. High degree of accuracy and attention to detail. Also, must have a positive, outgoing personality and the ability to work as a team player.
Must be able to work flexible hours, early mornings, including weekends and overnights, and holidays. Schedule is subject to change based on business needs.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. The work environment characteristics are normal office conditions at the community center. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
1-2 years of experience at a hotel frontdesk is preferred.
High school diploma or GED required. Associate degree preferred.
Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
Excellent computer proficiency (MS Office - Word, Excel, and PowerPoint).
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices.
Physical Requirements:
Must be able to remain in a stationary position 50% of the time.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, and printer.
Constantly positions self to maintain files in file cabinets
The ability to communicate information and ideas so that others will understand. Must be able to exchange accurate information in these situations.
The ability to observe details at close range (within a few feet of the observer).
Frequently moves boxes weighing up to 20lbs across the office for various needs
Works in outdoor weather conditions while on-site at various communities.
Occasionally ascends/descends a ladder or stairs.
Pay and Benefits:
$15.00 to $17.00 per hour, depending on education and experience.
$15-17 hourly 12d ago
Full Time Front Desk Agent/Night Audit
Northstar Hospitality 4.1
Front desk agent job in Abingdon, VA
NorthStar Hospitality is looking for a FrontDesk Associate at the Clarion Pointe, Abingdon VA location, to serve as our guests' first point of contact and manage all aspects of their accommodation. What NorthStar Hospitality offers: · Employee Discounts
· Medical, Dental, Vision, and Life benefits (to associates who work 30+ hrs per week)
· Paid Time Off
· 401k + Employer match
· Opportunity for Career growth
FrontDesk Responsibilities Include:
Managing frontdesk activity and handling guest check-ins and check-outs
Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
Handling customer requests and complaints and directing other employees or departments accordingly
Managing and updating all official documentation pertaining to the role
Answering calls and queries related to potential booking
Skills:
Strong customer service skills
Knowledge of safety and security procedures
Advanced math and bookkeeping skills
Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing
Attention to detail and organizational skills
Time management and multitasking skills
Excellent verbal and written communication skills
Ability to solve problems and diffuse tense situations
NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
Compensation: $12.00 - $13.00 per hour
$12-13 hourly Auto-Apply 60d+ ago
Receptionist
H&R Block, Inc. 4.4
Front desk agent job in Morristown, TN
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$11.00 - $27.00/Hr.
Sponsored Job
#28113
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
$11-27 hourly Auto-Apply 28d ago
Full-Time Front Desk Coordinator
The Joint 4.4
Front desk agent job in Bluff City, TN
FrontDesk Coordinator - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized frontdesk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Schedule
This role requires availability weekdays and some weekends.
Compensation and Benefits
* Starting pay: $20 - $22 per hour plus
* Healthcare Reimbursement, PTO, and holiday pay [if applicable]
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$20-22 hourly 15d ago
Front Desk Night Supervisor- Part Time- Colonial Hill Retirement Center
NHC Careers 4.1
Front desk agent job in Johnson City, TN
FrontDesk Night Supervisor
Part-Time, 16-24 Hours Hours Per Week
Hours: Varying Nights 4:30 p.m. - Midnight or Midnight to 8 a.m.
This position performs as liaison in the initial contact of office personnel with the public in an effective, courteous and confidential manner. Performs secretarial functions as designated.
Education: High School Diploma and computer skills required.
Experience: Previous receptionist experience preferred. Previous supervisor experience preferred.
About Colonial Hill Retirement Center: Offers 63 spacious apartments in 9 distinctive floor plans to suit every lifestyle. Every apartment has a full kitchen, walk-in closet(s), and balcony. We are located just off the Bristol Highway and less than 30 minutes from both Bristol and Kingsport.
EOE
$28k-33k yearly est. 18d ago
Front Desk Associate
VP Management 3.9
Front desk agent job in Lebanon, VA
Job DescriptionThe first and last impression of our hotel is made at the frontdesk. We're looking for a friendly, customer service-oriented individual to join our team as a frontdesk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the frontdesk associate will be responsible for maintaining the cleanliness and organization of the frontdesk area and common areas.Duties & Responsibilities
Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
Maintain cleanliness and organization of the frontdesk area and common areas
Adhere to all company policies and procedures
Handle sensitive and confidential information with discretion
Update and maintain guest records in the reservation system
Process payments and reconcile cash drawer at the end of each shift
Generate reports as needed
Stand up for 6-8 hours each day.
Handle check in, check out, and other transaction enquiries.
Required Skills and Qualifications
High school diploma or equivalent
1-2 years customer service experience
Excellent communication skills, both written and verbal
Friendly and outgoing personality
Ability to stay calm and professional under pressure
Strong organizational skills and attention to detail
Preferred Skills and Qualifications
Previous experience working in a hotel or related industry
Proficiency with computers and software programs, including Microsoft Office and property management systems
Job Types: Full-time, Part-time
$22k-29k yearly est. 3d ago
Healthcare Receptionist
Cornerstone Care 3.8
Front desk agent job in Rogersville, TN
Work for an employer who loves you back! Cornerstone Care has locations throughout Southwestern Pa. and we are seeking a Healthcare Receptionist to join our team. Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved." Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference. We are the best family care center across Southwestern PA and Northern WV for affordable healthcare. Cornerstone Care is seeking a Healthcare Receptionist for our Rogersville office to perform efficient and accurate processing of patient visits including insurance verification, registration, scheduling, payments and checkout while maintaining positive patient/visitor relations. Needs to be able to answer incoming calls regarding COVID vaccinations and testing, as well. ESSENTIAL DUTIES: Communicates effectively with a broad range of patients, community and organizational members. Some of the key responsibilities are: Checks patients in and out and collects and processes patient payments. Updates patient demographics and insurance. Generates super bills. Enters into practice management system payments and charges and adjusts as needed. Informs patients (either in person or via telephone) of health center policy concerning insurance co-payments, proof of income, payment at time of service, etc. Verifies insurance and eligibility. Maintains a patient recall system. Assists patients with billing questions, forms and processes sliding fee and other applications. Balances cash daily. Prepares bank deposits. Scans all records into the Electronic Health Record
Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 14 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations.
Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package.
Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.
$29k-34k yearly est. 18d ago
Temporary Employee (Public Works)
City of Johnson City 3.6
Front desk agent job in Johnson City, TN
Job Description
The City of Johnson City, Tennessee is accepting online applications for Temporary Employees with the Public Works department in the following areas:
-Litter department. The employee helps with litter collection on highways, maintaining downtown cleanliness, maintenance on the Tweetsie Trail and other right-of-way maintenance activities; does related work as required. The employee must be able to work outside for extended periods of time; able to walk and stand for long time periods; able to operate gas powered trimmer and blower.
-Temporary Construction (Concrete). Employees in this position work with the concrete crew forming and finishing concrete curbs, sidewalks, etc. Temporary Construction Assistants also help build brick catch basins and manholes; perform related work as required. Employees in this position do not receive benefits. Experience in concrete construction or other similar construction work required.
-Landscaping. The employee assists the landscaping and tree maintenance crew with planting, mulching, weeding, spraying, watering, and trimming of landscaped areas within the City; assists with mowing; does related work as required. Prior experience with landscaping work is preferred; operation of gas-powered hand tools such as string trimmer, backpack blower, etc. used for landscape maintenance. The employee must be able to work outside for extended periods of time. The work is physical and requires lifting, bending, and walking for extended periods of time.
Positions do not include benefits. Work times vary and may include evenings and weekends. Employees must be able to lift, bend, stoop, walk and work outdoors for extended periods of time. A valid Tennessee driver's license is needed for some positions. Requirements for education, experience and certification vary by position. Pre-employment background check required.
EEO/AA
Job Posted by ApplicantPro
$25k-32k yearly est. 8d ago
Front Desk Associate
Mint Julep
Front desk agent job in Abingdon, VA
NorthStar Hospitality is looking for a FrontDesk Associate at Clarion Pointe Abingdon VA to serve as our guests' first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
What NorthStar Hospitality offers:
Competitive Pay
Paid Time Off
Health, Dental, Vision and Life Insurance
401k+ Matching
Employee Discounts
Flexible schedules
Responsibilities:
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to complaints in a timely and professional manner
Work with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills:
Experience with hotel reservations software.
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Owned and Managed by NorthStar Hospitality, LLC
NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
Compensation: $11.00 per hour
$11 hourly Auto-Apply 60d+ ago
Front Desk Associate
Planet Fitness 4.1
Front desk agent job in Elizabethton, TN
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of FrontDesk Associates. The FrontDesk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The FrontDesk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.
Essential Duties and Responsibilities:
Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
Anticipate member's needs, respond promptly and acknowledge all members
Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
Ability to maintain the cleanliness of the club for up to 50% of the shift.
Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
Hands-on experience in accepting payments from customers and give change and receipts.
Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way
Minimum Skills
Ability to manage multiple responsibilities
Solid work ethic with strong decision-making, problem resolution skills
Self-starter who takes initiative with minimal direction and supervision
Comfortable working a flexible rotating schedule
Superior customer service skills, preferably in the fitness industry.
Hard working, enthusiastic and energetic!
Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.
Minimum Qualifications
18 years old or older
A High School Diploma or Equivalent required
Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.
Hours
(Initial training hours may vary as well as when the needs of the facility change)
Discuss your availability with the Hiring Manager and/or notate it on your application.
Weekday and/or Weekend Hours based on club needs.
Open or Flexible availability is a plus.
Monday:
Tuesday: 6:00pm - 11:00pm
Wednesday: 6:00pm - 11:00pm
Thursday: 6:00pm - 11:00pm
Friday: 4:00pm - 9:00pm
Saturday: 1:00pm - 7:00pm
Sunday: 1:00pm - 7:00pm
Benefits
Competitive Salary & 401K plan
Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness
(Applicable for Full Time Positions)
Paid Time Off benefits
(Applicable for Full Time Positions)
Free Black Card membership and fun exercise incentives
Planet Fitness is an Equal Opportunity Employer
$19k-26k yearly est. 5d ago
Receptionist (PRN)
Commonwealth Care of Roanoke 4.8
Front desk agent job in Abingdon, VA
Abingdon Health & Rehab. Center is seeking a part-time receptionist to cover evenings and weekends as needed, roughly 10 hours per week.
The receptionist is the face of the center and will warmly welcome guests who visit the center and answer
cheerfully manage phone calls.
ESSENTIAL FUNCTIONS:
1. Greet and welcome guests as soon as they arrive at the center in a cheerful and professional manner.
2. Request all visitors check in per facility policy.
3. Direct visitors to the appropriate location.
4. Answer, screen, and forward incoming phone calls appropriately.
5. Ensure the reception area is tidy and presentable.
6. Provide basic and accurate information in-person and via phone/email.
7. Receive, sort, and distribute daily mail/deliveries.
8. Maintain visitor security by following safety procedures.
9. Schedule Beauty and Barber appointments.
10. Receive and receipt resident trust and operating funds.
11. Disperse Resident Petty Cash.
12. Support and serve as back-up to other Business Office Staff.
13. Assist Business Office Manager, and other center employees with general office duties, as assigned.
14. Perform other clerical receptionist duties such as filing, scanning, copying, and faxing.
15. Perform other duties as assigned.
Qualifications
QUALIFICATIONS:
1. High School Education or equivalent, preferred.
2. Previous experience working in an office setting preferred.
3. Proficient in Microsoft Office, including Outlook, Word, Excel, and Adobe.
4. Excellent interpersonal verbal and written communication skills.
5. Ability to maintain professional appearance and demeanor.
6. Ability to handle confidential information with great sensitivity.
7. Ability to be flexible, detail-oriented, ability to multi-task, meet deadlines and work as part of a team.
$27k-32k yearly est. 16d ago
PT Receptionist
Signature Healthcare, LLC 4.1
Front desk agent job in Rogersville, TN
Job Description
Responsibilities
Our Receptionists make a difference by providing general office support that includes a wide variety of clerical activities and tasks. They are responsible for answering incoming calls, directing calls to appropriate departments and Stakeholders, and mail distribution.
Qualifications
High school diploma or GED required or equivalent related work experience.
Six (6) months to one (1) year customer service experience or related experience performing office/clerical duties.
$22k-27k yearly est. 26d ago
Medical Front Desk
New Life Medicine 4.3
Front desk agent job in Johnson City, TN
Required Qualifications:
18 years of age or older
Excellent Telephone Skills
Strong Verbal Communication
Microsoft Office proficient
Professional attitude and appearance
Patient Focus
Detail Oriented
Supply Management experience
Can handle stressful office environment
FrontDesk Job Duties:
(a) Checking in and checking out patients
(b) Creating efficient workflow environment
(c) Accurately count money and place it in the drop safe
(d) Call patient no-shows within 15 minutes of missed appointments and reschedule appointments
(e) Answer the telephone in a timely manner
(f) Maintain safe and clean reception area by complying with procedures, rules, and regulations
(g) Monitor surroundings to ensure that all patients and vendors are attended to
(h) Complete prior authorizations and have them sent into the insurance companies within 24 hours of receiving the forms
(i) Have a friendly attitude with patients
(j) Take initiative to help others when needed
(k) Schedule appointments
Benefits
Major Medical, Dental, Vision, PTO, HSA, 401K and more!
***Other duties may be assigned by Office Manager
View all jobs at this company
$29k-35k yearly est. 20d ago
Front Office I
Holston Medical Group, PC 3.3
Front desk agent job in Kingsport, TN
Job Description
If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment.
WHAT WE OFFER:
Company paid Life and Accidental Death and Dismemberment Insurance
Company paid Long Term Disability Insurance
401(k) and Roth Retirement plan with Company Contributions
Medical, Dental, Vision, and additional Life and STD Insurance
Health Savings Account Plan with company contributions
Paid time off
Paid Sick time
Paid Holidays
Employee discounts
And more!
General Summary:
The Front Office I provides the first point of contact with patients as they enter the office or via telephone. The Front Office I greets all patients, vendors, or anyone within the office or on the telephone with a warm welcome. The Front Office I is responsible for opening the office and ensuring readiness for patients consistent with Holston Medical Group's quality practice standards, polices, procedures and customer service expectations. The Front Office I will check in patients, collect payments, check out patients, schedule follow-up appointments and balance all transactions daily. The Front Office I is responsible for providing excellent customer service skills throughout the day.
Opening Responsibilities:
• Open safe, remove and distribute prescription pads, drug cabinet keys and embossers to nurses
• Count money in opening drawer and log amount
• Take the phones off the evening setting and follow-up on any messages left overnight
• Unlock doors for the business day
Check-In Responsibilities:
• Greet patients, vendors, or anyone within the office or on the telephone with a warm welcome
• Data entry of patient demographics and insurance information
• Ensure that patient insurance information is up-to-date and accurate/obtain current copy, as needed
• Verify demographic information with patient
• Update all front office forms if out-of-date to include but not limited to history form, demographics, HIPAA, financial policy, no show, communication forms, etc.
• Provide HIPAA information to patient
• Provide history form to patient if out-of-date
• Provide all new patients a new registration packet (history, advance directive, medical record number) and enter in to the EMR (electronic medical record)
• Verify insurance eligibility
• Collect co-pay, generate receipt and post collected payment to the patients account (performed at check-in and/or check-out)
• Generate router for patient
• Enroll patients in follow my health
• Supply patient with internet password, if requested
Check-Out Responsibilities:
• Collect co-pay, generate receipt and post collected payment to the patients account (performed at check-in and/or check-out)
• Address any outstanding balance with patient, collect payment or make payment arrangements on past due balances, generate receipt and post collected payment to the patients account
• Schedule follow-up appointments
• Verify all narcotic logs and ensure patient picking up prescription has a valid driver's license
General Office Responsibilities:
• Answer incoming phone calls
• Create detail specific tasks from patients for nurses and providers with preferred contact information
• Answer general billing questions
• Pick up documents to shred from within the office
• Pick up documents to send to Scan from within the office, ensure properly labeled with medical record number
• Distribute items from the fax machine (date stamp)
• Key charges as necessary
• Open and distribute mail
• Ensure all medical records releases are completed and a valid Photo ID is obtained
• Cross train in all areas of the front office when possible
• May have to fill in at other HMG offices upon request based upon the business need on an occasional basis
Closing Responsibilities:
• Close out bank deposit following HMG procedures
• Close out credit card machines for the day
• Make sure all calls are cleared from que after logging out of the phone que
• Forward phones to the evening setting
• Close and lock all doors
Education/Experience/Knowledge:
• High School diploma or equivalent required
• 1-2 years' experience in a medical office or customer service position, preferred
• Proven success asking for payment, making change, and balancing a cash drawer
• Working knowledge of managed care and overall understanding of HMO's and PPO's, preferred
• Excellent customer service skills is a must
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability."
$26k-31k yearly est. 13d ago
Onsite Weekend Front Desk Attendant - Part Time (Sugar Top)
Realmanage 3.9
Front desk agent job in Sugar Mountain, NC
RealManage Elevated is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage Elevated is a values-based company with the following values as our guiding principles:
Integrity: We always do the right thing.
Respect: For our customers, employees, and company, mutual respect is the cornerstone for every RealManage relationship.
Selflessness: More than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: We are a professional services company; people do business with people they like.
Always Improving: Never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Join RealManage Elevated's fast-growing team, where energy, teamwork, innovation, and contribution are highly valued.
Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.
RealManage has earned the prestigious Certified™ recognition from Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
Community Summary:
SugarTop Resort is the premier destination spot when visiting the High Country. Located in the Village of Sugar Mountain, N.C., the resort is a ten-story high-rise condominium complex that houses 320 units. SugarTop amenities include a full-size heated indoor pool, two large hot tubs, one dry and one wet sauna, as well as a state-of-the-art workout facility. The long-range views are without question the best in the region for your sunrises and morning coffee or sunsets with your other favorite beverages. SugarTop Resort is adjacent to Sugar Ski, the premier winter sports venue in the Southeast, as well as a challenging 18-hole championship Golf Course just minutes away in the Village of Sugar Mountain. The iconic Grandfather Mountain welcomes the sunrise each morning.
The Weekend FrontDesk Attendant greets and provides excellent customer service to all guests entering the facility. Also provides support and services to the Association Management Staff.
The essential duties and responsibilities include:
Receive and respond to resident phone calls; redirect as appropriate,
Greet all guests with a warm smile and a positive attitude, assisting them with questions and directing them to the appropriate team members as needed,
Assist with checking residents in, as necessary, to utilize the fitness center and pool.
Facilitate amenity access by having residents either provide completed documentation or by providing them with the appropriate documentation to read and sign in order to receive amenity access cards.
Update new/existing owners' information in the appropriate system daily or as required.
Sort incoming mail and package deliveries for distribution,
Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervisors of unusual equipment or operating problems, and the need for additional materials and supplies.
Ensure all safety precautions are followed while performing job duties,
May be asked to assist with special projects and tasks.
The ideal candidate will have a High School diploma and a minimum of 2-3 years' experience in administrative, customer service, and/or related fields. Excellent communication, writing skills, and phone etiquette are a must. Excellent computer skills, including MS Outlook, Word, and Excel. Familiar with standard operations of common office equipment: Phones, printer, postage meter. High degree of accuracy and attention to detail. Also, must have a positive, outgoing personality and, ability to work as a team player.
Must be able to work flexible hours, including early mornings, nights, and weekends, including holidays. Schedule is subject to change based on business needs.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. The work environment characteristics are normal office conditions at the community center. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
1-2 years of experience at a hotel frontdesk is preferred
High school diploma or GED required. Associate degree preferred.
Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
Excellent computer proficiency (MS Office - Word, Excel, and PowerPoint).
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices.
Physical Requirements:
Must be able to remain in a stationary position 50% of the time.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, and printer.
Constantly positions self to maintain files in file cabinets
The ability to communicate information and ideas so that others will understand. Must be able to exchange accurate information in these situations.
The ability to observe details at close range (within a few feet of the observer).
Frequently moves boxes weighing up to 20lbs across the office for various needs
Works in outdoor weather conditions while on-site at various communities.
Occasionally ascends/descends a ladder or stairs.
Pay and Benefits:
$15.00 to $17.00, depending on education and experience.
$24k-28k yearly est. 12d ago
Receptionist
H&R Block, Inc. 4.4
Front desk agent job in Kingsport, TN
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#39717
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
$24k-30k yearly est. Auto-Apply 28d ago
Front Desk Associate Lebanon
VP Management 3.9
Front desk agent job in Lebanon, VA
Job Description
HIRING IMMEDIATELY
The FrontDesk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the frontdesk. This is a fast-paced, individual contributor role that requires strong communication, organization, and multitasking skills. The FrontDesk Associate will serve as the first point of contact for guests, providing a welcoming and professional experience.
Compensation & Benefits:
This is a full-time position with a competitive salary and opportunities for professional growth and advancement within the company.
Responsibilities:
- Greet and check-in guests, ensuring all necessary information is collected and accurately entered into the system
- Handle cash and credit card transactions, balancing the cash drawer daily
- Answer phone calls and respond to inquiries in a timely and professional manner
- Assist with reservations and cancellations, ensuring accuracy and adherence to hotel policies
- Serve as a knowledgeable resource for guests, providing information about the hotel amenities, local attractions, and events
- Handle guest complaints and resolve issues promptly and to the satisfaction of the guest
- Complete daily administrative tasks, such as filing, data entry, and preparing reports
- Keep the frontdesk area clean and organized at all times
- Collaborate with other hotel staff to ensure a seamless guest experience
- Other duties as assigned by the Front Office Manager
Requirements:
- High school diploma or equivalent; college degree in hospitality management preferred
- Minimum of 1-2 years of frontdesk or customer service experience in the hospitality industry
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and hotel reservation systems
- Ability to work flexible schedules, including evenings, weekends, and holidays
- Strong attention to detail and ability to multitask in a fast-paced environment
- Must be able to stand for long periods of time and lift up to 25 pounds
- Knowledge of local area and attractions preferred
EEOC Statement:
VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.
$22k-29k yearly est. 3d ago
Temporary Employee (Public Works)
City of Johnson City 3.6
Front desk agent job in Johnson City, TN
The City of Johnson City, Tennessee is accepting online applications for Temporary Employees with the Public Works department in the following areas:
-Litter department. The employee helps with litter collection on highways, maintaining downtown cleanliness, maintenance on the Tweetsie Trail and other right-of-way maintenance activities; does related work as required. The employee must be able to work outside for extended periods of time; able to walk and stand for long time periods; able to operate gas powered trimmer and blower.
-Temporary Construction (Concrete). Employees in this position work with the concrete crew forming and finishing concrete curbs, sidewalks, etc. Temporary Construction Assistants also help build brick catch basins and manholes; perform related work as required. Employees in this position do not receive benefits. Experience in concrete construction or other similar construction work required.
-Landscaping. The employee assists the landscaping and tree maintenance crew with planting, mulching, weeding, spraying, watering, and trimming of landscaped areas within the City; assists with mowing; does related work as required. Prior experience with landscaping work is preferred; operation of gas-powered hand tools such as string trimmer, backpack blower, etc. used for landscape maintenance. The employee must be able to work outside for extended periods of time. The work is physical and requires lifting, bending, and walking for extended periods of time.
Positions do not include benefits. Work times vary and may include evenings and weekends. Employees must be able to lift, bend, stoop, walk and work outdoors for extended periods of time. A valid Tennessee driver's license is needed for some positions. Requirements for education, experience and certification vary by position. Pre-employment background check required.
EEO/AA
$25k-32k yearly est. 60d+ ago
PT Receptionist
Signature Healthcare 4.1
Front desk agent job in Rogersville, TN
About Us Signature HealthCARE of Rogersville is a 150-bed skilled nursing facility offering a wide array of services from short-term rehabilitation to traditional long-term care. The vision, to radically change the landscape of long-term care forever. Through education and empowerment, we earn the trust of every resident, family member, and the community we serve.
Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.
We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.
How you Will make a difference
Our Receptionists make a difference by providing general office support that includes a wide variety of clerical activities and tasks. They are responsible for answering incoming calls, directing calls to appropriate departments and Stakeholders, and mail distribution.
What you Need to make a Difference
* High school diploma or GED required or equivalent related work experience.
* Six (6) months to one (1) year customer service experience or related experience performing office/clerical duties.
Our exceptional Benefits Package and Signature Perks include the following and more!
* Medical, Dental and Vision - Voluntary Life/Disability
* 401(K) and Roth 401(K)
* Tuition Forgiveness/Education Reimbursement
* A variety of additional specialized Insurances
* Pay Advance and Next Day Pay!
* Paid Time Off (PTO)
* Partner Perks and Discounts!
* Reward & Recognition Program (HEART)
* Vital Links
At Signature HealthCARE, our team members are permitted - no, encouraged - to employ their talents and abilities to solve problems.
Our culture is built on three distinct pillars: Learning, Spirituality and Intra-preneurship.
Each pillar has its own staff and initiatives, ensuring that our unique culture permeates the entire organization.
Come see what the revolution is all about!
Signature HealthCARE is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran and other protected categories
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How much does a front desk agent earn in Kingsport, TN?
The average front desk agent in Kingsport, TN earns between $22,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.