Front Desk Agent Jobs in La Porte, IN

Join the DoubleTree by Hilton Team – Now Under Renovation and Better Than Ever! Exciting Perk: As a team member, you’ll enjoy exclusive worldwide travel discounts at Hilton properties — explore the globe while building your career! Position: Front Desk Agent Location: DoubleTree by Hilton Status: Full-Time / Part-Time Be part of something fresh — our property is currently undergoing exciting renovations to elevate the guest experience! This is a great opportunity to grow with us during this transformation and help create a warm, welcoming environment from the moment guests arrive. What You’ll Do: As a Front Desk Agent, you’ll be the face of the hotel — greeting guests with a smile, ensuring smooth check-ins and checkouts, and being a helpful point of contact throughout their stay. Your service sets the tone for unforgettable guest experiences while supporting our team in reaching occupancy and revenue goals. Qualifications: Education & Experience: High School diploma or equivalent required Previous hotel or hospitality experience preferred College coursework in a related field a plus Computer literacy and experience with reservation systems preferred Physical Requirements: Ability to stand for long periods Light lifting (up to 20 lbs), carrying, or pushing/pulling items Must be available for flexible shifts, including nights, weekends, and holidays What We’re Looking For: Friendly and positive attitude Strong communication and problem-solving skills Able to multitask efficiently in a fast-paced environment Attention to detail and a team-first mindset Comfortable working with basic financial data and systems Key Responsibilities: Guest Interaction & Service: Warmly welcome and assist guests at check-in, during their stay, and upon departure Answer guest questions about the hotel, local area, and available services Handle reservations, payments, and room assignments with accuracy and care Uphold brand standards and maintain a professional appearance at all times Communicate effectively with all hotel departments to ensure seamless service Operations & Administration: Operate the front desk and PBX systems proficiently Complete daily checklists, reports, and shift paperwork Manage guest messages, packages, and special requests Stay up to date on current promotions, room rates, and hotel events Support emergency procedures as needed Why Work With Us? Global Travel Discounts – Save while you explore the world with Hilton's team member rates Be Part of Our Transformation – Contribute to the success of a newly renovated property Growth Opportunities – Career advancement within a leading global hospitality brand Inclusive Culture – We value diversity and welcome everyone to our team We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, veteran, or disability status.

div class="position-rich-text-content mt18px"pThe Holiday Inn Express amp; Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible. /ppstrong Duties and Responsibilities:/strong/pulli Greet and tend to guests in a positive and friendly manner. /lili Maintain a constant presence at the front desk. /lili Process check-ins and check-outs. /lili Complete required shift-specific checklist. /lili Handle billing, post charges, and collect payments. /lili Manage room availability, create reservations, and answer phone calls. /lili Possess general knowledge about the local area. /lili Anticipate guest needs, recognize issues and respond in a timely manner. /lili Effectively communicate with guests and other staff members. /lili Coordinate with housekeeping staff for room status and guest requests. /lili Manage security of guest information, keys, and cash drawer. /lili Comply with IHG standards and promote brand loyalty. /lili Ensure cleanliness of front desk and lobby areas. /lili Multitask and prioritize work duties for maximum efficiency. /lili Maintain a professional appearance through dress and demeanor. /lili Perform all other duties as assigned. /li/ulpstrong Qualifications:/strong/pulli High school diploma or equivalent. /lili Preferred customer service experience. /lili Preferred experience in the hotel industry. /lili Ability to stand for 8 hours (accommodations can be made for all ADA qualified candidates). /lili Availability to include weekends. /lili Ability to lift up to 30 pounds. /lili Strong interpersonal, organizational, and problem solving skills. /lili Computer literacy. /lili Strong written and verbal communication skills. /li/ulp Health insurance benefits are available to full-time employees. /ppbr//p/div

This position/team, individually and collectively, supports the organizational mission, vision, and values of Methodist Hospitals. The purpose of this position is to provide operational excellence in customer service, influence customer satisfaction, and to address patient and family needs at the point of service to create the beginning of a memorable patient and family experience. The Guest Services Associate at the Front Desk and Switchboard provides an unforgettable experience through compassionate and caring behaviors, showing courtesy and respect, while greeting all guests with a friendly smile and an obvious energy to assist. These behaviors may be in person or by phone, but are always present. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES (*Essential Functions) Operate a one-position switchboard with speed and accuracy Effectively answer and transfer all calls in a kind and professional manner Direct visiting customers at the front desk to the various locations within the property Meet and greet guests tactfully and courteously while providing assistance as needed that exceeds their expectations Issues visitor passes according to hospital policy and controls access to the hospital Stays knowledgeable of visitation guidelines as they change according to department/procedural processes and needs, individual needs of patients/families and environmental safety according to widespread community outbreaks/specific needs Ability to Advocate - ability to identify concern, listen carefully, and work through the issues to assist as needed (Problem Solving Skills) Ability to calmly prioritize and perform a variety of tasks under pressure Ability to work independently with minimal supervision and/or collaboratively with team Performs required job functions according to established/prescribed policies and procedures Ability to analyze situations accurately and exercise good judgment in taking effective action (Critical Thinking Skills) Ability to understand and follow oral and written instructions Ability to express courtesy, respect, and discretion at all times Ability to work with all associated service programs such as IPN paging system, RAVE mass communication system, Emergency Management Operations, Overhead Paging, SIT-2Consoles, M2250 Console Operation, Simplex Phone, etc. Ability to work with technical equipment required in the switchboard such as headsets, intercoms, and computers Ability to learn specific rules, regulations, laws, policies and procedures quickly and apply them with good judgment in a variety of procedural matters without immediate supervision (Fire Alert/Fire Alarm, Code 22 Emergency Line, Code Blue/RRT-internal and external, Red 911 phone, Active Intruder, Brain Alert, Bomb-13-13 Security, Elevator Entrapment, Utility Emergency Response, EOP Plan, High Census Alert, Lock Down, Panic Alarms, Security Alert Priority One, Security Alert Missing Adult, Security Alert Missing Child, Severe Weather Watch/Advisory, Tornado Alert, Generator Alarms, Pharmacy Freezer Alarms - supporting organizational, patient, and employee safety Ability to consistently establish and maintain positive and cooperative working relationships with both internal and external customers Model customer service skills/assisting guests in an efficient and friendly manner Exceptional communication skills Ability to be confidential and discreet with hospital information Observe health and safety regulations Assist with orientation and training of new employees as requested Contribute to a positive work environment and overall team effort of the department Ability to maintain records/logs/ perform clerical duties required by position Ability to flex with schedule/department needs Ability to work all shifts (days, evenings, midnights)/weekends/both campuses as needed Performs other duties as needed and/or assigned Qualifications JOB SPECIFICATIONS (Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES * Ability to enunciate clearly in a well-modulated voice/Correct English usage * Ability to type with speed and accuracy§ * Ability to work with frequent interruptions * Good memory * Positive attitude /Ability to learn/Accept coaching * Basic computer skills (hospital intranet, email, MS Word, etc.) * Knowledge of the operation of a telephone switchboard * Developed problem-solving skills * Developed professional demeanor and positive disposition * Good knowledge of the organization, facilities, departments, and their functions * Ability to work with frequent interruptions EDUCATION * High School Diploma/GED Equivalent Required * Associates Degree Preferred EXPERIENCE * Two (2) years' Professional Level Guest Services experience preferred providing guests with an exceptional level of customer service in a fast-paced professional, medical, retail, or hospitality environment. Other types of work experience will be considered as meeting these experience requirements, as long as they are closely related to the essential functions of the position. STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Job Details Merrillville - Merrillville, IN Part-Time $16.00 HourlyDescription Welcome to the judgement free zone! A place where everyone feels welcome. Here at Planet Fitness, we are known for creating a welcoming and non-intimidating environment for gym goers. We are looking for enthusiastic individuals to join our team and help us maintain our positive atmosphere! We are searching for Overnight Team Members to join our planet! In this position, you will be the first point of contact for our awesome members and their guests. Your primary responsibilities will include greeting members, answering inquiries, managing memberships and ensuring our front desk operates smoothly. Our overnight position is part-time, and the hours are 10:00pm-6:00am. Check out our awesome Company Benefits: Free Black Card Membership Paid Personal Time Off Medical, Dental and Vision Benefits 401k Plan with Employer Match Upbeat, Team-Oriented Environment Consistent & Flexible Work Schedule Training with Growth Opportunities As a member of our team, you will be responsible for creating a positive member experience by providing a superior & friendly level of customer service to Planet Fitness members, prospective members & guests. Essential Duties & Responsibilities: Greet all members & guests to make everyone feel comfortable & welcomed! Check members in, conduct tours, sign up new members, log amenities, etc. Update member information like addresses, billing information, etc. Answer phones and assist callers with a variety of questions. Respond to member questions or concerns in a timely & professional manner. Use Point of Sale systems to process purchases. Maintain a spot-free facility by helping with cleaning & sanitizing! Close out Point of Sale systems at the end of each day Physical Demands Continual standing & walking during shift. Continual talking in person or on the phone during shift. Must be able to lift up to 60 lbs. Compensation: $16.00 per hour Qualifications Qualifications Positive & Upbeat attitude! Basic computer proficiency with an eye for accuracy. Punctuality & reliability is a must. Exceptional customer service skills. CPR/AED certified (if not, training will be provided by PF) Interact in a positive & professional way with everyone, exceeding expectations. Must be 18 years of age or older. Customer Service background preferred.

Job Details Aloft South Bend - South Bend, IN Full-Time/Part-Time Any Admin - ClericalDescription Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer all calls promptly correctly transfer all calls to appropriate departments. Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"This position/team, individually and collectively, supports the organizational mission, vision, and values of Methodist Hospitals. The purpose of this position is to provide operational excellence in customer service, influence customer satisfaction, and to address patient and family needs at the point of service to create the beginning of a memorable patient and family experience. The Guest Services Associate at the Front Desk and Switchboard provides an unforgettable experience through compassionate and caring behaviors, showing courtesy and respect, while greeting all guests with a friendly smile and an obvious energy to assist. These behaviors may be in person or by phone, but are always present./p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Responsibilities /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0in; margin-bottom: .0001pt;"strongspan style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"PRINCIPAL DUTIES AND RESPONSIBILITIES (*Essential Functions)/span/strong/polli style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Operate a one-position switchboard with speed and accuracy/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Effectively answer and transfer all calls in a kind and professional manner/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Direct visiting customers at the front desk to the various locations within the property/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Meet and greet guests tactfully and courteously while providing assistance as needed that exceeds their expectations/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Issues visitor passes according to hospital policy and controls access to the hospital/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Stays knowledgeable of visitation guidelines as they change according to department/procedural processes and needs, individual needs of patients/families and environmental safety according to widespread community outbreaks/specific needs/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to Advocate - ability to identify concern, listen carefully, and work through the issues to assist as needed (Problem Solving Skills)/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to calmly prioritize and perform a variety of tasks under pressure/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to work independently with minimal supervision and/or collaboratively with team/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Performs required job functions according to established/prescribed policies and procedures/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to analyze situations accurately and exercise good judgment in taking effective action (Critical Thinking Skills)/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to understand and follow oral and written instructions/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to express courtesy, respect, and discretion at all times/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to work with all associated service programs such as IPN paging system, RAVE mass communication system, Emergency Management Operations, Overhead Paging, SIT-2Consoles, M2250 Console Operation, Simplex Phone, etc./span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to work with technical equipment required in the switchboard such as headsets, intercoms, and computers/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to learn specific rules, regulations, laws, policies and procedures quickly and apply them with good judgment in a variety of procedural matters without immediate supervision (Fire Alert/Fire Alarm, Code 22 Emergency Line, Code Blue/RRT-internal and external, Red 911 phone, Active Intruder, Brain Alert, Bomb-13-13 Security, Elevator Entrapment, Utility Emergency Response, EOP Plan, High Census Alert, Lock Down, Panic Alarms, Security Alert Priority One, Security Alert Missing Adult, Security Alert Missing Child, Severe Weather Watch/Advisory, Tornado Alert, Generator Alarms, Pharmacy Freezer Alarms - supporting organizational, patient, and employee safety/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to consistently establish and maintain positive and cooperative working relationships with both internal and external customers/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Model customer service skills/assisting guests in an efficient and friendly manner/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Exceptional communication skills/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to be confidential and discreet with hospital information/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Observe health and safety regulations/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Assist with orientation and training of new employees as requested/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Contribute to a positive work environment and overall team effort of the department/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to maintain records/logs/ perform clerical duties required by position/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to flex with schedule/department needs/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to work all shifts (days, evenings, midnights)/weekends/both campuses as needed/span/lili style="margin: 0in 0in .0001pt .5in;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Performs other duties as needed and/or assigned/span/li/olp style="margin: 0px;" /p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Qualifications /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin-bottom: .0001pt;"strongspan style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"JOB SPECIFICATIONS (Minimum Requirements)/span/strongspan style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"br/br/strong KNOWLEDGE, SKILLS, AND ABILITIES/strong/span/pul style="margin-top: 0in;"li style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to enunciate clearly in a well-modulated voice/Correct English usage/span/lili style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to type with speed and accuracy/spanspan style="font-size: 9.0pt; font-family: Symbol;"§/span/lili style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to work with frequent interruptions/span/lili style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Good memory/span/lili style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Positive attitude /Ability to learn/Accept coaching/span/lili style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Basic computer skills (hospital intranet, email, MS Word, etc.)/span/lili style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Knowledge of the operation of a telephone switchboard/span/lili style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Developed problem-solving skills/span/lili style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Developed professional demeanor and positive disposition/span/lili style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Good knowledge of the organization, facilities, departments, and their functions/span/lili style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Ability to work with frequent interruptions/span/li/ulp style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"br/strong EDUCATION/strong/span/pullispan style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"High School Diploma/GED Equivalent Required/span/lilispan style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Associates Degree Preferred/span/li/ulp style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';" /span/pp style="margin-bottom: .0001pt;"strongspan style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"EXPERIENCE/span/strong/pullispan style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"Two (2) years' Professional Level Guest Services experience preferred providing guests with an exceptional level of customer service in a fast-paced professional, medical, retail, or hospitality environment. Other types of work experience will be considered as meeting these experience requirements, as long as they are closely related to the essential functions of the position./span/li/ulp style="margin-bottom: .0001pt;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';" /span/pp style="margin: 0px;"span style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';" /span/pp style="margin: 0px;"strongspan style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"STANDARDS OF BEHAVIOR/span/strongspan style="font-size: 9.0pt; font-family: 'Verdana','sans-serif';"br/Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.br/br/strongspan style="font-family: 'Verdana','sans-serif';"CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE/span/strongbr/Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.br/br/strongspan style="font-family: 'Verdana','sans-serif';"DISCLAIMER/span/strong - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required./span/p /div /div /div /div

General Hotels Corporation has an immediate opening for a Part-Time Front Desk Agent to join our hotel team at the Homewood Suites in Munster! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. Availability for all shifts (excluding overnights) is required. The Front Desk Agent is responsible for a variety of tasks, including: Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Company Paid Telemedicine 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

The Embassy Suites by Hilton, located in the vibrant Eddy Street Commons is looking to add a Part-Time Guest Service Agent to their Front Office team. Do you have a heart for service and enjoy working with people? This is a great time to join our award-winning workplace culture that is consistently named among one of the World's Best Workplaces. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Meaningful Benefits for Your Career & Well-being We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams. Some of our current benefits for eligible team members include: Best in class PTO Health & Welfare Benefit Plans GoHilton Travel Discount Program Retirement Savings Program Employee Stock Purchase Plan Employee Assistance & Educational Assistance Programs Lead@Hilton, our holistic Leadership Development framework that focuses on developing Team Members at every step of their career Paid Parental Leave, Adoption Assistance & More!

CUSTOMER SERVICE IS A MUST. 2ND SHIFT(3PM-11PM). MUST HAVE VALID DRIVER LICENSE View all jobs at this company

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus * Immediately greet guests and offer to assist with their needs. * Register and assign guests to hotel rooms. * Establish methods of payment and verify credit. * Make and confirm reservations. * Compute bills, collect payments, and make change for guests. * Transmit and receive messages, using telephones or the PMS system. * Respond to guest requests in a timely manner. * Receive and resolve guest complaints, elevating to supervisor if necessary. * Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. * Perform bookkeeping activities, such as balancing accounts and conducting audits. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skill * High School diploma or equivalent preferred. * Previous customer service experience or equivalent training required. * Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, weekends and alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Greets guests as they arrive, focus on personal recognition * Reviews arrival lists daily and assists in preparing and assembling welcome amenities * Escort VIPs to room and check them in prior to arrival * Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed * Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. * Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize proper procedures when handling guest PPI data. * Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. * Attends promptly to guest needs and inquiries * Perform various other duties as assigned * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * Minimum of one (1) year in Front Desk Operations * In-depth knowledge of hotel Front Desk operations * Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES * Basic computer skills * Ability to communicate effectively verbally and in writing * Ability to exceed expectations of guests and team members * Excellent time management skills Work Today, Get Paid today, with Daily Pay! The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Hospitality Group is an Equal Opportunity Employer.

We are looking for a Front Desk Administrator to join our team in South Bend, Granger, Goshen and Wakarusa, IN! If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of orthodontic clinics with locations in more than 20 states. At Smile Doctors, we excel at providing exceptional patient care. What We Offer * Competitive pay with monthly bonus opportunity * Medical, dental, vision and life insurance * 401(k) Plan * Short and long-term disability coverage * 3 weeks paid time off in your first year + paid holidays * Discounts on braces and clear aligners for you and your family members What You'll Do * Check-in and collect general information from patients assisting then with completing all necessary forms and documentation * Schedule appointments and take payments for outstanding balances * General admin tasks, such as photocopying, printing, scanning, sorting/filing/sending forms * Assist in working reports * Maintain a professional and clean reception area * Assist in Local Store Marketing and community events What You'll Need * Minimum of High School diploma or equivalent required * One year of administrative experience * Bilingual a plus, but not required This is the perfect opportunity to grow with an expanding organization! Apply today!

pstrong SUMMARY: /strong/p pResponsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction./p pstrong ESSENTIAL DUTIES AND RESPONSIBILITIES/strong include the following:/p ul li Maintains a working knowledge of the property, as well as special events on and near property, in order to advise guests of same, whenever possible./li li Responds to guests' requests or inquiries courteously and promptly./li li Enters changing reservation information into computer system./li li Posts charges to guest accounts and processes payment of accounts./li li Ensures a maximum level of service and satisfaction is achieved and maintained./li li Observes credit limitations on check cashing privileges and ensures that all checks accepted for payment of account are correctly stamped with the bank deposit stamp./li li Prepares shift cash report, balancing payments and disbursements with computer total, preparing the drop envelope for shift end, and balancing accounts./li li Checks for and reports fraudulent transactions. /li /ul pThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified./p pemstrong Promotes the following within the department and among all employees:/strong/em/p ul li Creates an atmosphere of fun for all casino guests./li li Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times./li /ul pstrong QUALIFICATION REQUIREMENTS: /strong/p pTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./p pstrong EDUCATION and/or EXPERIENCE:/strong/p pHigh school diploma or general education degree (GED) preferred. Some college education preferred. Previous hotel/motel experience preferred. /p pstrong SPECIAL QUALIFICATIONS:/strong/p pMust possess excellent communication and organizational skills. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times. Proficient accuracy in Basic Computer Literacy required./p pThis position requires a Level 4 Gaming License./p pstrong LANGUAGE SKILLS:/strong/p pAbility to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. /p pstrong MATHEMATICAL SKILLS:/strong/p pAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. /p pstrong REASONING ABILITY:/strong/p pAbility to apply common sense reasoning to variety of situations./p pstrong PHYSICAL DEMANDS: /strong/p pThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./p pWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. /p pSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus./p pstrong WORK ENVIRONMENT:/strong/p pThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./p pThe noise level in the work environment is usually moderate. A casino environment is typically smoky./p

We're currently seeking a Front Desk Receptionist for our busy, outpatient physical therapy practice in Chesterton, IN. At Chesterton Physical Therapy, we put patient care first and are looking for someone who has a strong interest in helping others and has a strong sense of community. Qualities that are important for this position include: a friendly, outgoing personality, ability to multitask, great organization skills, the ability to work well on a team. The candidate needs to have a pleasant demeanor, a positive forward-thinking outlook, and a desire to have a long-term position with our company while growing with us. Most importantly you will need to be dedicated to helping patients get the care they need. Responsibilities: Welcoming patients as they arrive Answering phones Scheduling patients for evaluation and after Ensuring that patients attend their appointments Collection of patient payments Management and tracking of referrals New patient intake/communication Daily/Weekly reports Maintain a clean front office and waiting room Ensure Verification of Insurance Benefits is completed Explanation of Benefits to new patients who arrive for evaluation Handling the sales process to help patients get fully signed up for care Data Entry - you need to be proficient in data entry. Protects patients' rights by maintaining confidentiality of personal and financial information; HIPAA compliance. This is a full-time position that requires you to be able and willing to work 40 hrs each week. At Chesterton Physical Therapy, we believe in giving back to the community so willingness to participate in charitable activities and donate time is expected. Occasional coverage for Saturday will be required. Do you believe that you are the perfect person for this position and want to learn more about what this position entails? Respond to this post today with your resume. For fast consideration, include a cover letter addressed to The Hiring Manager, put the following code in the top left corner of the cover letter CPT- FD Chesterton and include 3 reasons why you're a great fit for this position. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Vision insurance Paid time off Employee discount Requirements Skills/Qualifications: Strong customer service and communication skills are a must! Flexibility, Telephone Skills, Time Management, Organization, Attention to Detail Scheduling, Computer skills, Professionalism, Quality Focus Friendly, Positive Demeanor at all times. Required: Office experience in scheduling and collection: 1 year (Required) Customer service: 1 year (Required) Physical Therapy or Medical Office experience: 1 year (Preferred) Familiarity with HIPAA and other healthcare compliance regulations Knowledge of Physical Therapy Salary Description $13.00 - $15.00/hour

Receptionist - F/T Under New Management--Hellenic Senior Living - Helping, Assisting, & Caring for Seniors! Exciting & rewarding opportunity to help Seniors in an Assisted Living Community. Start Immediately! Awesome Benefits! Employer-paid Life Insurance, Short-Term Disability, & Long-Term Disability 401 (k) Retirement Plan Paid training Paid Holidays Medical, Dental, & Vision insurance Paid Time Off (Sick & Vacation) Employee Assistance Program (EAP) Discounted Meals During Work Shift Receptionist - Full-Time - -Hellenic Senior Living - Helping, Assisting, Caring for Seniors! Exciting rewarding opportunity to help Seniors in an Assisted Living Community. Start Immediately! Awesome Benefits! Employer-paid Life Insurance, Short-Term Disability, Long-Term Disability 401 (k) Retirement Plan Paid training Paid Holidays Medical, Dental, Vision insurance Paid Time Off (Sick Vacation) Employee Assistance Program (EAP) Discounted Meals During Work Shift Operate a multi-line telephone console; provide routine information to residents, families, and the public; greet the public; perform routine clerical work such as typing, filing, and mail processing, and perform related work as required. Job Duties/Responsibilities : Answer incoming calls and provide routine information to callers; screen and route calls to appropriate destinations Take and record messages for the staff; Greet visitors, staff, and others in a professional and courteous manner. Screen and direct all visitors. Perform general clerical functions including typing, memos, processing facility mail; operating general office equipment, such as word processor, adding machines, copier, fax machines, etc. Serve as a member of the Marketing Team. Maintain a safe working environment and adhere to facility safety program at all times. Assist with Business Office duties, including, but not limited to, distribution of mail, invoices, payment collection, etc. Perform other duties as assigned. Education/Qualifications/Skills : High school diploma, or equivalent Six months experience in an organization performing duties comparable to a switchboard operator and general clerk/typist. Ability to understand and carry out verbal and written directions. Ability to make arithmetic calculations. Ability to maintain good working relations with staff, residents, and the public Ability to recognize and maintain confidentiality of work materials, as appropriate. Ability to work independently without supervision.

pAre you fluent in two languages and enjoy being the face of a company? As a Full-time Bilingual Receptionist at Healthcare Plus in South Holland, IL, you'll have the opportunity to showcase your language skills while providing exceptional customer service. You'll be the first point of contact for our diverse clientele, making every interaction a positive and welcoming experience. Imagine the thrill of using your language abilities to assist individuals in need of home health care services. Your role will be pivotal in creating a warm and inviting atmosphere for all who walk through our doors./p pWith a competitive pay of $16.50 per hour, this position offers not only a chance to utilize your bilingual skills but also a rewarding career in a dynamic industry. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Join us and become a vital part of our customer-centric team today!/p h3 style="text-transform:uppercase;"strongA little about Healthcare Plus/strong/h3 pHealthcare Plus is a home healthcare agency with several branches located across northern Illinois. We pride ourselves on providing excellent in-home care for our clients. Our caregivers make a dramatic impact on the lives of our clients and we look forward to having you as one of our amazing workers!/p h3 style="text-transform:uppercase;"strong Your role as a Bilingual Receptionist/strong/h3 pAs a Bilingual Receptionist at Healthcare Plus, based in South Holland, IL, you will be ensuring seamless communication by answering phones promptly in both English and Spanish. Your vibrant energy will greet both workers and walk-in traffic, making them feel valued and welcome from the moment they arrive. Collecting and organizing worker documents will be a breeze for you, as you keep the lobby pristine and professional. Your multitasking skills will shine as you efficiently create IDs and fax referrals for new clients, showcasing your dedication to excellence in every task you undertake. With your impeccable attention to detail and commitment to providing top-notch service, you'll be an indispensable asset to our team./p h3 style="text-transform:uppercase;"strong Does this sound like you?/strong/h3 pYour excellent communication skills in both English and Spanish will be a valuable asset in providing exceptional customer service to our diverse clientele. With a knack for problem-solving and a proactive attitude, you'll thrive in this fast-paced environment where no two days are the same. Join us and be part of a vibrant team dedicated to delivering excellence in home health care services./p pKnowledge and skills required for the position are:/p ul li Computer savvy. Answer and transferring calls./li /ul h3 style="text-transform:uppercase;"strong Our team needs you!/strong/h3 pWe believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!/p

Job Details LaPorte, INDescription PURPOSE: The IPM Receptionist provides friendly, accurate, and timely service to customers of Centers for Pain Control and its associates. ACCOUNTABILITIES AND JOB ACTIVITIES: Responsible for Checking-In Patients Manage the sign in sheet Pull charts upon patient arrival Log the patient status in the electronic scheduler Manage insurance information Collect any copay/balance from the patient Manage the daily payment log Responsible for Checking-Out Patients Follow physician's orders on bill Schedule the patient or verify the schedule Coordinate any ordered imaging Manage referrals Responsible for Managing New Patients Schedule new patient referrals Provide necessary paperwork to patients/referring physicians Ensure that all paperwork is complete Enter all of the patient's information Maintain an accurate record of new patients Responsible for Assisting Patients at Window Assist patients with any of their questions/needs Direct any questions that are outside of the scope to the appropriate person Responsible for Answering the Phones Operate the multi-line phone system Answer the phones as soon as possible Transfer calls to the appropriate person Assist the person on the line in a timely manner Avoid long hold times Responsible for Managing the Schedule Stay up to date of the schedule at all times Fill in any schedule gaps that occur Manage the patient status appropriately in the electronic scheduler Provide great attention to detail Responsible for Maintaining the Waiting Area Lock and unlock facility doors Maintain the safety of the waiting room area Maintain the number of patients in the waiting room area Develop and maintain personal and professional skills Attend all mandatory staff meetings per year unless excused as evidenced by documentation Attend mandatory in-services and a minimum of two pertinent in-services per year as documented Actively participate in performance improvement activities as observed or documented Establish realistic professional goals as evidenced by the annual performance evaluation Actively keep abreast of departmental and organizational activities Demonstrate flexibility in response to unexpected change in workload or situations as observed Serves on committees and/or participates in changes of policy and procedures that affect the operation of services as documented Assist in the orientation of new personnel as directed Support the mission and goals of the company as observed Address all emails within 24 hours as documented Perform other duties as required Demonstrate safe and cost-effective practice Consistently adhere to OSHA bloodborne pathogen guidelines; apply universal precautions per company standards as observed Consistently utilize proper body mechanics as observed Accurately complete incident reports within the shift of occurrence and immediately communicates critical incidents to the appropriate person per the organizational chart Consistently allocate resources to reduce waste and minimize costs as observed Consistently complete assigned duties within stated shifts in a timely manner as observed and documented BEHAVIORAL EXPECTATIONS Strive for excellence Set challenging goals Produce quality work in a timely fashion Maintain current knowledge and skill Participate in quality and process improvement efforts Keep the work area clean, safe and secure Act Flexibly Adapt to change See the value of different opinions and new ideas Change plans and objectives given new direction or priorities Handle stressful situations effectively Meet Customer Needs Meet internal and external customers' needs Find new ways of satisfying customers Participate in service improvements efforts Listen and respond to customers Treat customers with compassion and respect Work as a Team Work as a team player

The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements High school graduate or equivalent Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role Specific Job Requirements Proficient in Microsoft Word, Excel, and e mail Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner Effectively operate the facility phone and paging system Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers - certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients. Position Overview: Provide support to the following functions: Marketing, Sales, Production, Financial, Administrative, Human Resource and Business Development. Responsibilities: Create sales packages, send and schedule estimates for Sales Associates Send estimate follow up letters to customers with Sales Associate's direction. Ensure all marketing tactics are executed as per the Company's Annual Marketing Plan. Ensure all customer mailing lists are up to date. Perform commercial telemarketing. Maintain inventory and update all point of sale material. Order paint and materials with Production Associate's direction. Enter Annual Financial Plan (AFP) into QuickBooks. Issue Purchase Orders (PO's). Pay all bills and maintain all files. Manage paperwork for new hires and terminated employees. Conduct constant follow ups with customers. Participate in regional or national on-going training conferences/meetings. Qualifications/Certifications: High school diploma or GED College degree a plus Experienced with social media and digital marketing Organized and detailed oriented Knowledge of Microsoft office packages Proficiency in QuickBooks (preferred) Excellent verbal and written communication skills Excellent organizational and time management skills Office Assistant experience (preferred) Each CertaPro Painters business is independently owned and operated. Compensation: $15.00 - $20.00 per hour Opportunity is Knocking Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters brand culture. This makes each independently owned and operated CertaPro Painters franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters franchise, as well. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.