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Front desk agent jobs in Lansing, MI

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  • Front Desk Agent at onemissionsociety.org

    Onemissionsociety.org 4.3company rating

    Front desk agent job in Freeport, MI

    Job Description Onemissionsociety.Org in Greenwood, IN is looking for one front desk agent to join our team. We are located on 941 Fry Road. Our ideal candidate is self-driven, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application.
    $27k-32k yearly est. 2d ago
  • Academic Affairs Office Work Study

    Montcalm Community College 3.7company rating

    Front desk agent job in Sidney, MI

    For a description, see file at: ************ montcalm. edu/media/dsjp40u2/administration-building-work-study-2025. pdf
    $47k-59k yearly est. 60d+ ago
  • Front Desk Supervisor - AC Hotel Lansing

    Miacla

    Front desk agent job in Lansing, MI

    Join Our Team at AC Hotel Lansing - Front Desk Supervisor Wanted! Are you passionate about hospitality and creating unforgettable guest experiences? At AC Hotel Lansing, we blend modern design with European-inspired service, and we're looking for a Front Desk Supervisor who shares our commitment to excellence. As the hub of the hotel, the front desk is where first impressions are made-and as a supervisor, you'll lead the team that sets the tone for every guest interaction. Your leadership will ensure seamless operations, uphold AC brand standards, and foster a culture of proactive, responsive, and caring service. If you thrive on engaging with people, guiding a team, and delivering elevated experiences, this is your opportunity to shine. Why You'll Love This Role: You'll be the go-to leader for our front desk team, creating a cohesive, guest-focused environment. You'll have the chance to grow-many of our supervisors advance to Assistant General Manager roles within a couple of years. You'll work in a stylish, vibrant setting that reflects the AC Hotel brand's sophisticated, modern vibe. What You'll Do: Deliver exceptional service to every guest, every time. Oversee check-in/check-out processes with efficiency and warmth. Manage reservations, special requests, and room blocks like a pro. Maintain a thorough knowledge of our property, amenities, and selling strategies. Support yield management efforts alongside the AGM and GM. Ensure the lobby and front desk area reflect the sleek, polished AC aesthetic. Uphold safety, security, and emergency procedures. Why AC Hotel Lansing & Concord Hospitality? Competitive Pay & Benefits: Full-time associates enjoy medical/dental/vision coverage, life insurance, disability options, 401K, tuition assistance, and discounted rates at Concord-managed hotels. Career Growth: We invest in your development with training and advancement opportunities. Culture That Cares: Our five Cornerstones-Quality, Integrity, Community, Profitability, and Fun-are the foundation of everything we do. At AC Hotel Lansing, you'll join a team that values you and celebrates success together. Stylish Environment: Work in a space designed for modern travelers, where every detail matters. If you take pride in your work, love leading a team, and want to be part of a sophisticated, fun, and growth-oriented culture, we want to hear from you! Apply today and bring your hospitality talent to AC Hotel Lansing!
    $30k-41k yearly est. 20d ago
  • Front Desk/Host

    Daveandbusters

    Front desk agent job in Lansing, MI

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12.48 - $16 per hour Salary Range: 12.48 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.
    $12.5-16 hourly Auto-Apply 60d+ ago
  • Receptionist

    Coldwell Banker Town & Country Real Estate 3.6company rating

    Front desk agent job in Brighton, MI

    Job Description Coldwell Banker Town & Country Real Estate is seeking a friendly, dependable Part-Time Front Desk Receptionist / Office Support team member to work out of our Brighton (main) office and Howell office. This role is essential to our daily operations and is often the first impression of our company. We pride ourselves on a positive, family-oriented culture and are looking for someone who enjoys working with people, staying organized, and being the welcoming face of a professional real estate office. Position Details Part-Time: 20-28 hours per week Location: Brighton & Howell offices Schedule: Weekday shifts (some flexibility required) Interviews will begin on: Monday, December 29, 10 am Tuesday, December 30, 10 am Friday, January 2, 10 am Compensation: $17 - $18 hourly Responsibilities: Key Responsibilities Answer incoming phone calls and direct them appropriately Greet clients, agents, and visitors in a friendly, professional manner Open and close the office for assigned shifts Serve as the face of the office during working hours Provide administrative support to agents and staff Data entry and maintaining accurate records Enter and manage real estate listings in the MLS Assist with email correspondence and general office communications Support basic social media and marketing tasks as needed Maintain an organized front desk and common areas Work collaboratively with a small staff and sales agents Qualifications: Qualifications & Skills Friendly, positive, and professional demeanor Strong communication and organizational skills Reliable, punctual, and detail-oriented Comfortable multitasking and learning new systems Basic computer skills (email, MLS platforms, Microsoft Office / Google Workspace) Ability to work independently and as part of a team Prior receptionist, administrative, or customer service experience preferred (but not required) About Company Why Join Coldwell Banker Town & Country? Supportive, family-like work environment Well-established and respected real estate brokerage Variety in day-to-day responsibilities Opportunity to grow skills in real estate operations and marketing
    $17-18 hourly 1d ago
  • Front Desk Staff

    Alliance Obgyn-Lansing, Mi

    Front desk agent job in East Lansing, MI

    Job DescriptionSalary: Alliance Obstetrics and Gynecology is looking for a full time, Front Desk Staff member to join our growing family! Our front desk staff are responsible for checking patients in and out for their appointments, they take phone calls and triage messages to the nurses. Individuals in this role also update demographic and insurance information, schedule follow up appointments, collect copays, etc. Weekly schedules and assigned location vary based upon staffing and provider availability. The weekly schedule for the position isfive, 8 hour days from Monday through Friday. Our clerical support staff members work out of our East Lansing and Mason locations and rotate through both clinics when needed. Alliance OB/GYN emphasizes the patient experience, so strong customer service skills are a must! This position also requires a high school diploma or equivalent. 1 year of experience in a medical office is a plus, but not necessary. Health, vision, dental, life and 401(k) are available. Wage is based on experience. No night, weekend or holiday hours! You may fax resumes to ************ as well. No phone calls please.
    $25k-34k yearly est. 4d ago
  • Front Desk-PT-Hampton Inn and Suites Flint

    Lodgco

    Front desk agent job in Flint, MI

    Hampton Inn & Suites Flint, MI is Seeking an energetic, dependable part time Front Desk Associate who LOVES to SMILE! Apply Today! JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner. Hampton Inn & Suites Flint is managed by Lodgco Hospitality. Lodgco offers its employees many benefits including: Competitive Wages Vacation 401(k) Flexible Schedule Employee Referral Bonus Health Insurance Hourly Bonus Program Career Advancement Opportunities Monthly Celebration of the Staff and much more! ESSENTIAL JOB FUNCTIONS: Perform guest registrations (check ins & check outs), room assignments, and special requests Understanding of daily hotel operations, policies, procedures, and internal rules Knowledge of Brand's operating systems and Brand's customer loyalty programs Familiar with guest rooms, locations, amenities, features, and all other services offered Knowledge of room rates, packages, discounts, and promotions Ensure proper credit when checking out guest(s) and handle late charges accordingly Knowledge of cash handling and bank procedures to check out all guest(s) Bank out at end of shift by following drop procedures Answer phones, handle mail, and take messages Assist guests with problems and questions; ensure all guest problems are resolved Knowledge about the city, local area, and attractions Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry Know all emergency procedures and the proper action to take Operate safe deposit boxes OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Ability to learn quickly and work in a fast paced position with constant guest interaction Communication both verbal and written Computer and telephone skills Must be able to multi-task Flexibility with schedule REQUIRED/PREFERRED EDUCATION AND EXPERIENCE Customer service experience is preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required - SUPERVISORY RESPONSBILITY This position has no supervisory responsibilities. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel including nights and weekends. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
    $23k-30k yearly est. 60d+ ago
  • Receptionist

    The Leona Group 4.0company rating

    Front desk agent job in Okemos, MI

    The Receptionist serves as the first point of contact for visitors and callers in a professional office, providing excellent customer service and administrative support. This role involves managing the front desk, handling inquiries, screening calls, and assisting with various clerical tasks to ensure smooth office operations. Duties and Responsibilities Greet and welcome visitors in a professional and friendly manner. Answer, screen, and direct incoming phone calls on a multi-line phone system. Must be able to consistently report to work on time and maintain regular attendance. Maintain a tidy and organized reception area. Receive and distribute mail, packages, and deliveries. Maintain calendars as needed and generating daily staff schedule Maintain office/kitchen supplies inventory and place orders as necessary. Assist with data entry and other administrative duties. Support other departments with clerical tasks as requested. Enforce security procedures by monitoring visitor access Maintain conference room schedules Make equipment service calls Set up/clean-up conference center and conference rooms as needed Assist with event preparation when needed Provide basic information about the organization and basic requests, such as transcript/diploma requests from former students. Additional duties as assigned Requirements Preferred Knowledge, Skills and Abilities High school diploma or equivalent Proficient in Google Workspace Excellent verbal and written communication skills Strong organizational and multitasking skills Proven work experience as a receptionist Strong commitment to customer service with a consistently positive and professional demeanor Working Conditions Office environment for an educational service provider May require sitting for extended periods of time Occasional lifting of light packages and office supplies
    $22k-27k yearly est. 16d ago
  • Front Desk Agent

    Hartland Hospitality Inc.

    Front desk agent job in Hartland, MI

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $26k-32k yearly est. 9d ago
  • Front Desk

    Prosmile

    Front desk agent job in Jackson, MI

    Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further. Duties and Responsibilities Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards Maintains reception area and inventory control of office supplies, patient literature and all related items. Performs miscellaneous job-related duties as assigned Knowledge and Skills/Expected Competencies High School diploma or GED preferred Professional and compassionate demeanor Willingness to go above and beyond to ensure patient satisfaction Excellent interpersonal skills and communications abilities Impressive ability to efficiently manage multiple tasks Computer competent and ability to work a multi-line phone system Benefits Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including: Full Time We provide above industry standards for Personal Protective Equipment (PPE) Competitive pay Health & Dental insurance Dental discounts PTO Paid Holidays 401k Retirement Opportunities for growth Continuing education Flexible schedule Training support Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Destiny Dental, an affiliate of ProSmile, values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
    $21k-26k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Gatsby Cannabis 4.1company rating

    Front desk agent job in Battle Creek, MI

    Job Description We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave. The receptionist is the very first point of contact with whom customers interact. Receptionists should create a welcoming environment, greeting, informing, and directing customers in a courteous and professional manner. Compensation: $14 - $17 plus tips Responsibilities: Receptionist Duties by Category: Operations Follow all company policies and procedures. Handle customer complaints with professionalism and calmness. Adhere to loss prevention and security policies and practices. Assist with online orders and curbside operations, if applicable. Report any perceived inventory loss to direct managers. Support the execution of all opening and closing checklists. Verify visitor IDs and ensure they sign in on the sign-in sheet. Answer phone calls professionally and escalate calls as needed. Notify staff of guest arrivals and manage guest flow onto the sales floor to ensure a positive, timely experience. Update menus and signage with informative and visually appealing content. Compliance Operate within state and CRA regulations and guidelines. Accurately verify customer identification following company SOPs. Sales Stay updated on store goals, KPIs, and individual performance metrics. Align with upper management to support the success of promotions, loyalty programs, and app downloads. Help maintain visual standards as directed by the company. Utilize the budtender playbook as a standard for effective sales execution. Maintain a thorough understanding of the product range, including strains, edibles, concentrates, and accessories. Educate customers on product benefits, proper usage, and potential effects to assist in informed decision-making. Handle customer inquiries, concerns, and complaints with empathy and professionalism. Conduct sales transactions accurately, including cash handling. Encourage satisfied customers to leave reviews on public platforms to enhance the company's reputation and attract new customers. Inventory Stay informed on regulatory updates. Ensure only compliant, non-expired products are sold to maintain quality and safety. Keep inventory in designated areas to minimize loss and maintain accurate stock levels. Staff Contribute to a positive environment that encourages teamwork and engagement. Report all employee issues to the General Manager. Participate in creating a respectful, warm, and friendly work atmosphere that aligns with company brand values. Minimize interpersonal conflicts to foster a positive work environment and boost morale. Accounting Request change for the register in advance to prevent shortages. Submit tips to leadership according to company policy. Report any cash discrepancies to leadership. Accurately record all time punches using the company's clock-in application. Additional Expectations Assist with setting up company events at the store level. Complete tasks assigned by management as needed. Cross-train and support inventory and budtender roles as required. Maintain cleanliness during downtime to uphold a professional customer experience. Qualifications: Must be at least 21 years old and a resident of Michigan. Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts. Must have reliable transportation. Must have cash handling experience. Strong customer service background is preferred. Point of sale experience preferred. Must be able to pass a background check. Levels Cannabis equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. About Company Gatsby Cannabis Co. is an exciting Michigan-owned brand that has multiple retail locations launching in 2023 and beyond. With a strong focus on being a fully immersive cannabis experience, Gatsby Cannabis is focused on team building from within to create the most well-rounded Cannabis experience in Michigan and then the country. Come be a part of our family and take part in the future of Cannabis! Locations in Battle Creek and Royal Oak!
    $14-17 hourly 20d ago
  • Receptionist/CSL

    Insight Hospital & Medical Center

    Front desk agent job in Flint, MI

    Insight Health System is a physician-led organization focused on advancing excellence in healthcare and community well-being. Our expertise is in transforming distressed hospitals into stable, patient-centric care that is second to none. With a track record for innovation in healthcare, research and development, Insight Health System provides the communities we serve with world-class healthcare services at the forefront of medical technology. Our network currently includes a portfolio of entities encompassing six acute care hospitals (three of which are nonprofit), six surgery centers, 28 clinics, 580 physicians, 10 unions, and 4,200 employees. Collectively, Insight Health System hospitals provide nearly 100,000 patient days annually. Position Title: Receptionist / Clinical Support Liaison - IM2 Program Position Summary: The Receptionist / Clinical Support Liaison serves as the first point of contact for patients, providers, and visitors while also supporting the Insight IM2 Program. This hybrid role combines front-desk administrative functions with program outreach and clinical support duties under the supervision of a licensed pharmacist. This position ensures smooth day-to-day operations by managing patient-facing communications, scheduling, and reception duties, while also assisting with the growth and delivery of the IM2 Program. Candidates are expected to obtain a Pharmacy Technician license within one month of hire. Benefits for our Full Time Team Members: * Comprehensive health, dental, and vision insurance coverage * Paid time off, including vacation, holidays, and sick leave * 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute * Short & Long Disability, and Life Term insurance, complementary of Full Time Employment * Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc. Primary Responsibilities * Reception & Administrative Support * Greet and assist patients, visitors, and providers in a professional, welcoming manner. * Answer and direct incoming calls, emails, and inquiries to appropriate departments. * Manage scheduling, including patient appointments, provider meetings, and program-related events. * Maintain front desk operations, including mail distribution, visitor logs, and office supplies. * Provide excellent customer service, ensuring patients and providers have a positive experience. * Assist with administrative projects, document preparation, and filing. Clinical Support Liaison - IM2 Program * Support program marketing by visiting provider offices to increase awareness of the IM2 Program. * Present program benefits to providers and clinic staff, including CDTM agreements and collaborative practice models. * Share patient testimonials and program success stories to encourage enrollment. * Collaborate with the Marketing Team to develop brochures, flyers, posters, and other outreach materials. * Assist with patient calls for IM2 telehealth enrollment and logistics. * Update pharmacy performance trackers and maintain program-related records. * Support pharmacists by preparing patient education materials, retrieving drug information, and assisting in clinical documentation. * Participate in department projects and initiatives as the program expands. Education / Experience Requirements * High school diploma or GED required; post-secondary coursework preferred. * Pharmacy Technician license required within 1 month of hire. * Certification as a Pharmacy Technician (per state requirements) must be obtained within mandated timelines. * Prior experience in reception, medical office administration, or healthcare customer service preferred. * Strong oral and written communication skills. * Comfort with technology, scheduling systems, and Microsoft Office Suite. * Ability to multitask, stay organized, and work professionally with providers, pharmacists, and patients. Contacts * Frequent contact with providers, nurses, pharmacists, staff, patients, and visitors. * Serves as both a public-facing representative and a program liaison. Physical Demands * Prolonged periods of stationary desk work and computer use. * Ability to move throughout the facility and lift up to 25 lbs occasionally. * Requires attentiveness, strong organizational skills, and attention to accuracy. Working Conditions * May encounter exposure to very sick patients, sensitive medical situations, or occasional high-stress environments. * Subject to occasional irregular hours, multitasking, and urgent requests. * May participate in on-site visits to provider offices and clinics. Insight is an equal opportunity employer that values workplace diversity. We are committed to creating an inclusive environment for all employees and patients!
    $25k-32k yearly est. 60d+ ago
  • Dental Receptionist

    Walk In Dental Pllc

    Front desk agent job in Battle Creek, MI

    Job DescriptionBenefits: Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive Hourly Pay Career Growth Opportunities Fun and Energetic Environment Discount on Products and Services Job Summary We are looking for a friendly, welcoming dental receptionist to join our team! As the receptionist for our busy dental office, you will be the first point of contact for our guests. You will greet patients as they arrive, book appointments, and answer phone calls, as well as attend to the needs of our patients throughout their visits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet guests as they arrive. Answer phone calls and schedule appointments Verify dental insurance Assist with maintaining a clean and inviting environment Provide general customer service and attend to the needs of patients throughout their visit This is an "at-will" employment opportunity. Qualifications Two+ years of customer service experience is preferred Previous experience as a dental receptionist is preferred Excellent communication skills with a focus on customer service Strong work ethic and positive attitude Excellent multi-tasking skills This is an "at-will" employment opportunity.
    $33k-41k yearly est. 18d ago
  • Administrative Clerk

    Staff Resources, Inc.

    Front desk agent job in Marshall, MI

    Perform general clerical duties including filing, scanning, copying, and data entry. Manage incoming and outgoing communications (emails, phone calls, mail). Maintain and update databases, spreadsheets, and records with accuracy. Assist with preparing documents, reports, presentations, and correspondence. Schedule meetings, maintain calendars, and coordinate appointments. Support staff with administrative tasks and special projects as assigned. Handle document organization, including digital file maintenance and archiving. Process invoices, expense reports, purchase orders, or timekeeping records (if applicable). Provide customer service support to internal teams and external clients or vendors. Ensure office supplies are stocked and assist with ordering as needed. Assist with entering time sheets and expense reports. Preferred but not required: High school diploma or equivalent required; associate degree preferred. 1-3 years of administrative or clerical experience (or relevant internship experience). Skills and Experience Required: Proficient in Microsoft Office (Word, Excel, Outlook, Teams) or Google Workspace. Strong typing, data entry, and document management skills. Excellent organizational and time-management abilities. Strong verbal and written communication skills. Ability to handle confidential information with discretion. Comfortable working independently and as part of a team. Computer Skills: Microsoft Office Microsoft Project Other Requirements: Ability to Travel Valid Driver's License
    $27k-35k yearly est. 30d ago
  • General Clerk or Bagger

    Polly Food Service Inc. 4.1company rating

    Front desk agent job in Chelsea, MI

    Job DescriptionDescription: Job Title: General Clerk / Bagger Department: Front End Reports To: Front-End Manager or Store Manager Employment Type: [Full-Time / Part-Time] The General Clerk / Bagger plays a key role in ensuring a positive shopping experience by efficiently bagging groceries, assisting customers, collecting carts, and supporting overall store cleanliness and operations. Key Responsibilities: Bag groceries carefully and efficiently, separating cold, fragile, and heavy items appropriately. Assist customers in carrying groceries to their vehicles when needed. Retrieve shopping carts from the parking lot and return them to designated areas. Keep entryways, front-end areas, and bagging stations clean and organized. Restock bags and supplies at checkout lanes. Help with light cleaning duties such as sweeping, mopping, or sanitizing surfaces. Assist with returns, price checks, or restocking items as directed. Provide friendly and helpful service to all customers. Follow all safety procedures and store policies. Support other departments or tasks as assigned by management. Qualifications: No previous experience required-on-the-job training provided. Must be dependable, courteous, and customer-service focused. Ability to stand, walk, and lift up to 25 lbs during the shift. Willingness to work flexible hours including evenings, weekends, and holidays. Strong work ethic and attention to detail. Working Conditions: Indoor/outdoor work (cart collection and assisting customers). Fast-paced retail environment with frequent standing and lifting. May involve exposure to varying weather conditions when retrieving carts. Requirements:
    $29k-34k yearly est. 21d ago
  • Front Desk Receptionist (Battle Creek)

    Dental Dreams 3.8company rating

    Front desk agent job in Battle Creek, MI

    Job DescriptionThe Role: Dental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus! Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience At least 1 year of experience in current or most recent job Bilingual - Spanish (preferred) Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. 15d ago
  • Receptionist (Part-Time)

    Rehmann 4.7company rating

    Front desk agent job in Jackson, MI

    We are seeking a talented Receptionist for our Jackson office! In this part-time role, you will work approximately 20-25 hours per week based on time of year. How You'll Make an Impact at Rehmann: * Making a memorable first impression to callers and visitors to our office * Receiving/sending mail and express packages * Distributing mail to office associates * Typing correspondence, reports and other documents as needed * Copying and preparing reports and other documents for distribution to clients and associates * Scanning and electronic filing of client documents and pdf files * Providing clerical/administrative support for the office * Coordinating client meetings, including scheduling & preparing conference rooms, ordering lunches, preparing materials, etc. * Coordinating rental car reservations for office associates * Acting as an office-wide resource to support all associates with client service Your Desired Skills, Values & Experiences: * 2+ years in a professional office setting * Intermediate knowledge of Microsoft Word and Excel * Proficient with computers and ability to grasp new software * Ability to operate multi-line phone system and document production equipment such as copiers, fax machines, scanners, etc. * Typing speed of 60 wpm or greater * Ability to multi-task while providing outstanding customer service to external and internal clients * Ability to display a professional office demeanor and business etiquette * Willingness to tackle new challenges and projects * Desire to find new opportunities to bring value to the role * Strong written and verbal communication skills When you join Rehmann, you become part of a firm dedicated to helping Empower Your Purpose, whatever it may be. Rehmann is an Equal Opportunity Employer. LI-VK1
    $25k-32k yearly est. Auto-Apply 33d ago
  • Medical Front Desk

    Midwest Vision Partners

    Front desk agent job in Flint, MI

    Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Schedule: Monday through Thursday 8:00-5:00p (possibly 5:30p). Friday 8:00 - 4:00p. * With flexibility to start earlier or later if needed. What you will be doing * Greet and check in patients in a friendly, courteous, and professional manner. * Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs. * Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration. * Prepares paperwork for patient visits. * Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution. * Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes. * Acts as a liaison between patients, guests, back office staff and providers. * Reconciles cash against daily charge and cash reports. * Schedule and confirm patient appointments as needed. * Create, distribute, and file new patient charts/medical records. * Perform clerical tasks such as copying, sorting, scanning, and faxing. * Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc. * Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies * Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. * Perform any other duties as assigned What you know Required * High school diploma or GED * Strong verbal and written communication skills Desire * Telephone operator or high call volume experience * Entry Level What you will receive * Competitive wages * Robust benefit package including medical, dental, life and disability (short- and long-term) insurance * Generous paid time off (PTO) program * Seven (7) company paid holidays * 401(k) retirement plan with company match * An organization focused on People, Passion, Purpose and Progress * Inspirational culture About Midwest Vision Partners Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.
    $26k-34k yearly est. 9d ago
  • Front Desk Receptionist (Battle Creek)

    Dental Dreams 3.8company rating

    Front desk agent job in Battle Creek, MI

    The Role: Dental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus! Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience At least 1 year of experience in current or most recent job Bilingual - Spanish (preferred) Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Medical Front Desk

    Midwest Vision Partners

    Front desk agent job in Flint, MI

    Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Schedule: Monday through Thursday 8:00-5:00p (possibly 5:30p). Friday 8:00 - 4:00p. *With flexibility to start earlier or later if needed. What you will be doing Greet and check in patients in a friendly, courteous, and professional manner. Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs. Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration. Prepares paperwork for patient visits. Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution. Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes. Acts as a liaison between patients, guests, back office staff and providers. Reconciles cash against daily charge and cash reports. Schedule and confirm patient appointments as needed. Create, distribute, and file new patient charts/medical records. Perform clerical tasks such as copying, sorting, scanning, and faxing. Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc. Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. Perform any other duties as assigned What you know High school diploma or GED Strong verbal and written communication skills Desire Telephone operator or high call volume experience Entry Level What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture About Midwest Vision Partners Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.
    $26k-34k yearly est. 27d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Lansing, MI?

The average front desk agent in Lansing, MI earns between $24,000 and $35,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Lansing, MI

$29,000

What are the biggest employers of Front Desk Agents in Lansing, MI?

The biggest employers of Front Desk Agents in Lansing, MI are:
  1. CSM Companies
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