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Village Front Desk REHIRE ONLY
Worlds of Fun 3.9
Front desk agent job in Kansas City, MO
ONLY TAKING WHO WORKED AT WORLDS OF FUN IN 2024 & 2025 AT THIS TIME
Must be 18 years old
A Village FrontDesk Associate at Worlds of Fun is responsible for providing excellent customer service to guests and visitors at the Worlds of Fun Village. This may include
Maintains guest information, including credit card information, in a secure and confidential manner
Checks guests into and out of the hotel, answers guest questions in person and on the phone
Must have attention to detail and computer skills
Accurately processes credit card transactions
Properly handle required cleaning chemicals
May be cross-trained to assist in the Housekeeping Department
Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Entertainment Corporation Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision
Other duties may be assigned
Some of our amazing perks and benefits:
Paid Training and FREE Uniforms!
FREE Admission to our park and other Six Flags parks!
Free tickets for friends and family!
30% discounts on Food and 20% Merchandise!
Work with people from here, near and from all over the world!
Employee-only RIDE nights, GAME nights and FREE FOOD events!
Responsibilities:
Six Flags Entertainment Corporation is home to 42 unique and exciting properties across North America. Come join our world class team in Kansas City at Worlds of Fun!
As a member of our team, you'll...
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future
Qualifications:
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about WORLDS OF FUN.
Availability to include some weekdays, weekends, evenings, and holidays.
$23k-31k yearly est. Auto-Apply 1d ago
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Attendance Clerk - Blue Valley Northwest High School
Blue Valley School District 3.8
Front desk agent job in Overland Park, KS
Administrative/Clerical/Attendance Date Available: May 2026Rate of Pay: $15.17 (ADM/Col 8/01) Hours per Day: 8 (Monday - Friday) Days per Year: ) Benefits: District Paid Employee Health Insurance premium for most medical plan options, valued at $10,320. Multiple plans to choose from!
District Paid Employee 31-day Short-Term Disability Insurance
Complete details for both at **********************************
Accrued Temporary Leave (Sick Leave)
Accrual starts from 1st day of employment
Accrue 1 day/month with no accrual maximum
5 Paid Holidays
Please refer to link for attached .
Attachment(s):
Job Description
$15.2 hourly 5d ago
Evening Center Receptionist
Biolife Plasma Services 4.0
Front desk agent job in Independence, MO
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations.
How you will contribute:
· You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
· You will assist donors with appointments; create or pull donor record files
· You will provide customer service to donors (external) and fellow employees (internal)
· You will maintain orderly filing system, purging records
· You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - MO - Independence
**U.S. Starting Hourly Wage:**
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - MO - Independence
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Part time
**Job Exempt**
No
$16 hourly 2d ago
General Clerk I - NBC
Brillient 4.1
Front desk agent job in Overland Park, KS
What makes Brillient a GREAT fit for you? When you join Brillient, you become part of an award-winning Full Spectrum Digital Transformation company focused on helping agencies in the continuum of analog, to digital, to analytics, leading to insight-driven decision making and mission execution.
Our mission is to provide value to our clients and our people, operate with the highest integrity as a trusted business partner, adopt a workstyle that is flexible allowing us to effectively collaborate while being agile and nimble, and be innovative in everything we do. We are passionate about ensuring our employees experience a work environment that is inclusive, professional, and supportive. In addition to these core values, the Brillient team is driven by:
Focus on Sustainability- Being an environmentally conscious, green company with sustainable practices
Impact on the Community- Social responsibility to the communities we live and work in
At Brillient, we achieve our purpose by hiring brilliant people with passion, drive, capabilities, and experience to help our clients achieve their mission goals through innovation in processes and technologies.
Brillient is a client-centric, employee-focused company with a vibrant culture.
What We Offer (See Our Career Page for Further Details):
An engaging and supportive work environment where every employee is valued, a rewarding career, and outstanding benefits which currently include:
Ample paid time off
Medical, Dental, & Vision Plans
Paid Life Insurance and Short-Term Disability Coverage
Paid Employee Assistance Program
Voluntary Life & Long-Term Disability coverage
Company Sponsored Wellness Programs
401(k)
Competitive wages
Who You Are:
Value based, High Integrity, Flexible, & Innovative
As a vital part of our team, you will work in an active environment where physical tasks combined with clerical work are central to your daily responsibilities. You will be expected to move, lift, and organize materials manually and digitally, on a regular, consistent basis as part of your role. If you are comfortable in a physically demanding role and enjoy staying active while managing important documents and records, we would love to hear from you!
Key Responsibilities:
Physical Demands - Work on your feet for extended periods and regularly lift up to 40 pounds. This includes physically moving, organizing, and handling files and boxes of materials
Physical Handling of Materials - Performing physical responsibilities such as filing, re-shelving, document storage, and mailroom operations
Use of Basic Technology - Utilization of hand scanners and computers to perform basic job duties on both physical and clerical sides of this role
Repetitive Clerical Tasks - Follow detailed procedures to complete clerical tasks with a high degree of accuracy
Document Conversion & Data Entry- Perform document conversion, data entry and records management tasks, following strict protocols and adhering to daily production goals - (Reflect more of a data entry/clerical job.
Education Requirement: High School Diploma or equivalent
Experience Requirements:
Minimum of six (6) months of general experience in a physical, clerical, warehouse and/or production environment where daily production goals are required.
Other Requirements:
U.S. Citizenship is required; U.S. Citizenship for a minimum of 3 consecutive years
Must be at least 18 years of age
Ability to pass a 7-year Criminal Background Check
Must be able to obtain and retain a Government Public Trust Security Level clearance (Including a credit check)
Ability to thrive in a physical environment which requires being on your feet and lifting up to 40 pounds on a consistent basis
Strong computer skills, excellent time management, and attention to detail
Diversity, Inclusion, & Engagement at Brillient:
At Brillient, we not only accept difference, we promote it, we embrace it, and we thrive on it for the betterment of our clients, our employees, and our culture.
We are proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other status protected under applicable law.
DISCLAIMER: The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned in accordance with business demands and/or contractual requirements.
$20k-24k yearly est. 6d ago
Front Desk Attendant
City of Lenexa 3.5
Front desk agent job in Lenexa, KS
The City of Lenexa is seeking a friendly and customer-focused Welcome Desk Attendant to join our Recreation Center team!
This role is responsible for registering individuals for memberships, programs, activities, and classes while providing excellent customer service to visitors and members. If you thrive in a fast-paced environment, enjoy engaging with the community, and have strong attention to detail, we encourage you to apply.
Schedule
This year-round position offers an average of 15 20 hours per week with a flexible schedule, including weekdays, evenings, and weekends. While scheduling needs may vary, open availability is preferred to support coverage during all hours of operation.
Key Responsibilities
Serve as the first point of contact for Recreation Center visitors.
Provide information about memberships, programs, and facility amenities.
Process memberships and program registrations using registration software.
Enforce Recreation Center policies and procedures.
Assist with special projects, including marketing materials, facility notices, and outbound calls.
Maintain a clean and organized frontdesk and lobby area.
Assist customers in person and over the phone with registration and inquiries.
Process payments and maintain accurate financial records.
Conduct facility tours and verify member check-ins.
Ensure outstanding customer service by greeting guests with a smile and direct eye contact.
Follow cash-handling procedures and perform daily close-out processes.
Support staffing and setup for events.
Minimum Qualifications:
Must be at least 16 years old.
One year of customer service experience.
Satisfactory credit history.
Must obtain First Aid/CPR/AED certification within six months of hire.
Starting rate of pay is $15.50 per hour.
Physical and Environmental Factors: The role requires the ability to stand continuously for up to four hours per shift, in addition to walking, reaching, and occasional lifting of up to 50 lbs. (i.e. tables, chairs, gym equipment). Candidates should be comfortable with physical activity and working in conditions typical of a recreation center.
Offers of employment are contingent upon successfully passing a drug screen. A background check is required for applicants aged 18 and older.
To apply submit an online application and attach a resume. Applications will be reviewed as they are received.
$15.5 hourly 4d ago
Front Desk Agent - Origin Hotel KC - Starting At $18.25
Tandem Hospitality Group
Front desk agent job in Kansas City, MO
The FrontDeskAgent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The FrontDeskAgent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!
Hourly Pay Rate Starting at $18.25
JOB RESPONSIBILITIES:
Consistently provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Check in and out hotel guests in a confident, professional and friendly manner
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate checklist by end of shift
Follow established key control policy
Ensure proper credit policies are followed and verify credit limit report
Submit all lost & found articles accompanied by a completed lost & found report
Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
Knowledgeable of fire and emergency procedures
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty
Monitor room availability throughout the day
Review daily the selling status of the hotel using yield management system
Performs all other duties as directed by immediate supervisor
Contact with other departments to ensure that hotel services are coordinated to provide the best in guest satisfaction
Performs other duties as assigned, requested or deemed necessary by management
JOB QUALIFICATIONS:
High school diploma or equivalent; and six months to one-year related experience and/or training
Ability to read, analyze, and interpret procedure manuals
Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds.
$18.3 hourly 60d+ ago
Front Desk Agent
Davidson Hospitality Group 4.2
Front desk agent job in Overland Park, KS
Property Description
Marriott Kansas City Overland Park presents an exciting opportunity for job applicants looking to join a renowned hospitality brand. Located in the heart of Overland Park, Kansas, our hotel offers a dynamic and fast-paced work environment, where you can showcase your hospitality skills and contribute to creating exceptional guest experiences. As a team member, you will have access to ongoing training and development opportunities, a supportive work culture, and a wide range of career advancement possibilities within the Marriott International family. Join our team of dedicated professionals and be a part of a brand known for its commitment to excellence in hospitality. Apply now and take the next step in your career with Marriott Kansas City Overland Park! #Marriott #OverlandParkJobs #HospitalityCareers #HotelJobs #TeamMarriott #KansasCity
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a FrontDeskAgent and be the welcoming face of our establishment. As a FrontDeskAgent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized frontdesk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a FrontDeskAgent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$24k-28k yearly est. Auto-Apply 48d ago
Front Desk Agent
Lotus Holdings
Front desk agent job in Independence, MO
We are looking for a FrontDesk Representative to undertake all receptionist and clerical duties at the desk. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Flexibility is important. Shifts: 7am-3pm 3pm-11pm and sometimes 11pm-7am Holidays, Weekends.
Greet and welcome guests
Answer customer questions
Answering questions and addressing concerns
Screen and direct incoming calls and emails
Record and relay messages
File paperwork
Maintain inventory and restock supplies when necessary
Maintain a clean reception area
Keeping frontdesk tidy and presentable with all necessary material
Requirements:
Proven experience as frontdesk representative.
Familiarity with office machines (Visual Matrix. fax, printer.)
Knowledge of office procedures.
Proficient in English (oral and written)
Strong communication and people skills.
Success working as a team!
Help sort, wash, and fold linen and terry.
Good organizational and multi-tasking abilities.
Adaptability.
Problem-solving skills.
Customer service.
High School diploma; additional qualifications will be a plus
Attention to detail.
Professional appearance and demeanor.
Qualifications
One year of FrontDeskAgent experience at a hotel
Experience with Visual Matrix (preferred)
$25k-30k yearly est. 15d ago
Agent Front Desk- Fort Leavenworth
Msccn
Front desk agent job in Leavenworth, KS
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
What We Need from You -
In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers
Flexibility - night, weekend and holiday shifts are all part of the job.
You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
Experience - ideally, you'll have spent at least one year in a frontdesk or guest service position.
Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
$24k-29k yearly est. 49d ago
Front Desk Agent
MCR Hotels
Front desk agent job in Kansas City, KS
Aloft by Marriott Leawood-Overland Park CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality
Teamwork
Duties and Expectations
1. Happy Guests
Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
Events: Awareness and support for all groups and events at the hotel.
Technology: Understanding of relevant technology for each role.
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
2. Spotless Cleanliness
Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
3. Product Consistency & Quality
Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
4. Teamwork
Communication: Communication between Team Members should be clear, honest, and professional.
Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
SECTION TWO: FrontDeskAgent, Role Specific Duties and Expectations
The core mission of the FrontDeskAgent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
Other Duties and Expectations
Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
Rate Schedule: Up-to-date understanding of room rates, promotions.
Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
SECTION THREE: Success Metrics
Happy Guests
Management Performance Ratings
Guest Satisfaction Scores/Intent to Return
Spotless Cleanliness
GM/AGM Spot Checks
Leadership Walk-throughs (RVP, etc.)
Guest Ratings/Reviews
Product Consistency & Quality
Checklist Tracking
Management Performance Ratings
Guest Ratings
Teamwork
Management Performance Ratings
SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
Experience in a hospitality, service, consumer-facing franchise or related field preferred.
Can-Do Attitude: Must have a positive attitude and willingness to learn.
Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
Communication Skills: Must be able to convey information and ideas clearly.
Hospitality and Guest Service: Must have a desire to serve all guests.
Age Requirement: Must be 18 years of age or older to perform this job.
Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
Breaks: Clock in/out for breaks at the designated time on your schedule.
Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
Inspect and visually observe details at close range (within a few feet) and from long range.
Occasionally required to lift packages or general office equipment.
The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
Read, write, understand and communicate with others effectively using the English language.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
$24k-29k yearly est. 2d ago
Front Desk Agent (44827)
Providence Hospitality Group
Front desk agent job in Kansas City, KS
Providence Hospitality Partners is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.
SUMMARY: Provides frontdesk services to guests in a friendly, efficient, and professional manner.
DUTIES AND RESPONSIBILITIES:
Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas
Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety
Fulfills guests' needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed
Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed
Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt
Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.
Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork
Maintains frontdesk area in a clean and orderly fashion
Possesses and maintains thorough knowledge of hotel and area's attractions
Completes all necessary paperwork; maintains files and records
Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing
Performs other related duties as assigned by management
Qualifications
QUALIFICATIONS:
Commitment to excellence and high standards
Excellent written and oral communication skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Acute attention to detail
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities and workflow
Excellent customer service skills
Ability to understand and follow written and verbal instructions
Professional appearance and demeanor
Ability to effectively communicate with people at all levels and from various backgrounds
Bilingual skills a plus
EDUCATION AND EXPERIENCE:
Prior experience in hospitality industry or equivalent preferred
COMPETENCIES:
Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Continually required to stand, walk, bend, and reach
Continually required to utilize hand and finger dexterity to operate a keyboard and office equipment
Occasionally required to lift/push/carry items up to 25 lbs.
SALARY:
HOURS:
BENEFITS:
Medical, Dental, and Vision Insurance
Voluntary Short-Term and Long-Term Disability
Company paid Basic Life and AD&D Insurance
401(k) with Company match
Paid Time Off and State required sick pay
8 Paid Holidays
Hotel discounts by brand
$24k-29k yearly est. 15d ago
Hotel Front Desk Agent
Homewood Suites
Front desk agent job in Kansas City, KS
The Homewood Suites KC Speedway is currently looking for hardworking, energetic, and passionate people to join our team in the role of FrontDeskAgent. This is a parttime 3p-11p opportunity. There is an option to cross train to 7a-3p or 11p-7a for more hours. Holiday availability is required. The salary for this position starts at $13 per hour, however, could be higher based on previous work experience.
Summary
Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required.
Essential Job Duties
â- Greets guests with genuine and warm spirit of hospitality
â- Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment
â- Posts transactions to guest and master accounts
â- Reviews guest account balance, ensuring that payment is secured
â- Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards
â- Reviews arrivals and blocks special requests
â- Processes required reports, including down time, high balance, etc.
â- Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.
â- Handles guest requests and concerns in a courteous and efficient manner
â- Coordinates the delivery of guest services by other hotel departments and outside businesses
â- Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner
â- Prepares guest amenities, and ensures delivery in a timely manner
â- Handles in-house guest reservation requests such as extension, late check-out, and rebooking
â- Handles check-out procedures swiftly and accurately and assists guests on departure.
â- Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests
â- Stores guest luggage
â- Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets
â- Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines
â- Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication
â- Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security
â- Operates the franchise terminal and performs designated maintenance tasks
â- Maintains procedures for credit control and handling of financial transactions
â- Maintains guest safety & privacy by adhering to established procedures
â- Issues safety deposit boxes for guest use, following security protocol
â- Monitors key box, issuing keys to the appropriate staff members. Logs all transactions
â- Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up
â- Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards
â- Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences
â- Assists with the relocation of guests, when necessary
â- Assists other departments during slow periods
â- Additional duties may be added at any time at the discretion of management
Consistently models the behavior of a ‘Baywood Ambassador' who:
â- Maintains a professional image, including appearance, verbiage, and body language, at all times
â- Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
â- Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
â- Fosters teamwork by offering assistance to others, as needed
â- Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
â- Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
â- Recommends other Baywood properties to our guests, when appropriate
â- Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations
Skills/Qualifications
Education:
â- High School diploma
Certifications / Licenses:
â- TIPS, or similar approved, alcohol server training certification (as required)
Experience:
â- Previous hotel FrontDesk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual FrontDesk experience.
Additional Skills:
â- Ability to multi-task
â- Ability to communicate effectively, both written and oral
â- Bilingual (Spanish & English) preferred, depending on geographic market
â- Ability to work the shifts required for the position
â- Ability to learn and adhere to Brand & Baywood Hotels' standards
â- Ability to take information from various sources and determine a responsible course of action
â- Ability to understand interdepartmental relationships
â- Ability to operate office equipment and industry specific software (PMS)
â- Ability to remain calm during stressful situations
Physical Demands
â- Walking and Standing:
100% (Must be able to stand for the entire shift, usually 8 hours)
â- Sitting:
Rarely
â- Bending, Stooping, Reaching:
Occasionally
â- Lifting, Push/Pull:
40 lbs infrequently
â- Driving:
Rarely
â- Traveling:
None
Environmental Conditions:
â- Inside:
Protection from weather conditions but not temperature changes
â- Outside:
Rarely
View all jobs at this company
$13 hourly 60d+ ago
Front Desk Agent
Peregrine Hospitality
Front desk agent job in Lawrence, KS
Essential Functions
Greet and welcome guests upon arrival, ensuring a warm and friendly first impression.
Register guests into the computer system, verifying reservation details and processing payments.
Handle cash and balance the cash drawer, maintaining accurate financial records.
Provide guests with information about hotel facilities and local attractions.
Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment.
Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction.
Maintain extensive knowledge of the hotel's services, facilities, and the local area.
Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards.
Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue.
Work cohesively with the team, supporting management and collaborating professionally with co-workers.
Skills and Abilities
Understand the mission, vision, and goals of the hotelâ¯
Must be able to prioritize and work efficiently with limited supervisionâ¯
Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needsâ¯
Must possess basic computer skillsâ¯
Strong attention to detail and the ability to handle multiple tasks simultaneouslyâ¯
General knowledge of the city where hotel is located and its attractionsâ¯
Extensive knowledge of the hotel, its services and facilitiesâ¯
Ability to handle cash and balance cash drawer requiredâ¯
Strong team player, able to partner with management and other employees in a professional mannerâ¯
Job Qualifications/Requirements
Education: High School diploma or GED equivalenceâ¯
Experience: 1 year of Customer Service experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs
Physical Requirements:
The minimum physical requirements for this position include but are not limited to:
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation
Ability to bend and twist, push and pull, stoop, and kneel
Ascend and descend a ladder
Disclaimer
We are an Equal Opportunity Employer.⯠All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.⯠If you need accommodation for any part of the application process because of a medical condition or disability, please contact: ********************************.â¯â¯â¯
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
$24k-29k yearly est. 60d+ ago
Front Office Agent
Loewshotels
Front desk agent job in Kansas City, MO
Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
Proactive with the ability to handle various tasks and adjust to changing situations.
Veterans and military spouses are encouraged to apply.
What You'll Do:
Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
Obtain necessary credit and payment information from the guest.
Sell rooms in accordance with FrontDesk sales strategies.
Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
Monitor, communicate, and respond to guest feedback to enhance service quality.
Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
Maintains overall cleanliness and appearance of the FrontDesk, and lobby area, including temperature, lighting, and music.
Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
Perform additional duties as assigned.
Your Qualifications Includes:
Minimum of one (1) year guest service experience in hotel hospitality preferred.
Experience with previous Property Management System, preferred Opera System.
Ability to stand and walk for long periods of time required.
Ability to work weekends, evenings, holidays as necessary/required.
$28k-35k yearly est. Auto-Apply 18d ago
Front Office Agent
Loews Kansas City Hotel
Front desk agent job in Kansas City, MO
Job Description
Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
Proactive with the ability to handle various tasks and adjust to changing situations.
Veterans and military spouses are encouraged to apply.
What You'll Do:
Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
Obtain necessary credit and payment information from the guest.
Sell rooms in accordance with FrontDesk sales strategies.
Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
Monitor, communicate, and respond to guest feedback to enhance service quality.
Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
Maintains overall cleanliness and appearance of the FrontDesk, and lobby area, including temperature, lighting, and music.
Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
Perform additional duties as assigned.
Your Qualifications Includes:
Minimum of one (1) year guest service experience in hotel hospitality preferred.
Experience with previous Property Management System, preferred Opera System.
Ability to stand and walk for long periods of time required.
Ability to work weekends, evenings, holidays as necessary/required.
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
$28k-35k yearly est. 17d ago
Guest Service Phone Agent
Avion Hospitality
Front desk agent job in Kansas City, MO
Requirements
Education & Experience:
Flexibility to work various shifts, including nights, weekends, and holidays.
High school diploma or equivalent required.
Previous experience in customer service or hospitality is preferred.
Excellent verbal communication and customer service skills.
Ability to multitask and handle high call volumes in a fast-paced environment.
Problem-solving abilities and strong attention to detail.
$23k-28k yearly est. 11d ago
Guest Service Phone Agent
Kansas City Marriott Downtown Job Opportunities
Front desk agent job in Kansas City, MO
Job DescriptionDescription:
The Guest Service Phone Agent is responsible for managing guest interactions via phone, handling inquiries, processing reservations, and addressing guest requests. This position involves providing detailed information about the hotel's services and amenities while efficiently resolving any issues or concerns. The role supports guest satisfaction by coordinating with other departments and ensuring all guest needs are met.
Job Duties & Functions:
Answer inbound guest calls promptly and professionally.
Assist guests with room reservations, changes, and cancellations.
Provide information about hotel services, amenities, and local area attractions.
Address and resolve guest concerns or escalate issues to the appropriate department when necessary.
Coordinate guest requests such as room service, housekeeping, and maintenance.
Promote hotel promotions, packages, and loyalty programs.
Work closely with other hotel departments to ensure guest requests are fulfilled.
Requirements:
Education & Experience:
Flexibility to work various shifts, including nights, weekends, and holidays.
High school diploma or equivalent required.
Previous experience in customer service or hospitality is preferred.
Excellent verbal communication and customer service skills.
Ability to multitask and handle high call volumes in a fast-paced environment.
Problem-solving abilities and strong attention to detail.
$23k-28k yearly est. 9d ago
Guest Service Phone Agent
Kansas City Marriott Downtown
Front desk agent job in Kansas City, MO
The Guest Service Phone Agent is responsible for managing guest interactions via phone, handling inquiries, processing reservations, and addressing guest requests. This position involves providing detailed information about the hotel's services and amenities while efficiently resolving any issues or concerns. The role supports guest satisfaction by coordinating with other departments and ensuring all guest needs are met.
Job Duties & Functions:
Answer inbound guest calls promptly and professionally.
Assist guests with room reservations, changes, and cancellations.
Provide information about hotel services, amenities, and local area attractions.
Address and resolve guest concerns or escalate issues to the appropriate department when necessary.
Coordinate guest requests such as room service, housekeeping, and maintenance.
Promote hotel promotions, packages, and loyalty programs.
Work closely with other hotel departments to ensure guest requests are fulfilled.
Requirements
Education & Experience:
Flexibility to work various shifts, including nights, weekends, and holidays.
High school diploma or equivalent required.
Previous experience in customer service or hospitality is preferred.
Excellent verbal communication and customer service skills.
Ability to multitask and handle high call volumes in a fast-paced environment.
Problem-solving abilities and strong attention to detail.
$23k-28k yearly est. 10d ago
Attendance Clerk - Blue Valley Northwest High School
Blue Valley School District 3.8
Front desk agent job in Overland Park, KS
Administrative/ Clerical/ Attendance. Date Posted: 1/16/2026 Location: BLUE VALLEY NORTHWEST HS - Date Available: May 2026 Rate of Pay: $15.17 (ADM/ Col 8/01) Hours per Day: 8 (Monday - Friday) Days per Year: 190 (less than 12-month position) Benefit High School, Attendance, Dance, Clerk, Education
$15.2 hourly 5d ago
Front Office Agent
Loews Hotels
Front desk agent job in Kansas City, MO
Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
* Competitive health & wellness benefits, 401(k) & company match
* Paid Sick Days, Vacation, and Holidays, Paid Bereavement
* Pet Insurance and Paid Pet Bereavement
* Training & Development opportunities, career growth
* Tuition Reimbursement
* Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
* A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
* Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
* An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
* Proactive with the ability to handle various tasks and adjust to changing situations.
* Veterans and military spouses are encouraged to apply.
What You'll Do:
* Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
* Obtain necessary credit and payment information from the guest.
* Sell rooms in accordance with FrontDesk sales strategies.
* Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
* Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
* Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
* Monitor, communicate, and respond to guest feedback to enhance service quality.
* Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
* Maintains overall cleanliness and appearance of the FrontDesk, and lobby area, including temperature, lighting, and music.
* Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
* Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
* Perform additional duties as assigned.
Your Qualifications Includes:
* Minimum of one (1) year guest service experience in hotel hospitality preferred.
* Experience with previous Property Management System, preferred Opera System.
* Ability to stand and walk for long periods of time required.
* Ability to work weekends, evenings, holidays as necessary/required.
How much does a front desk agent earn in Lees Summit, MO?
The average front desk agent in Lees Summit, MO earns between $23,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Lees Summit, MO
$27,000
What are the biggest employers of Front Desk Agents in Lees Summit, MO?
The biggest employers of Front Desk Agents in Lees Summit, MO are: