Front desk agent jobs in Lexington, KY - 74 jobs

Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Home2 Suites Lexington University Medical 126 E Lowry Ln Lexington, KY 40503 SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude:Must have a positive attitude and willingness to learn. Ability to Follow Guidelines:Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure:Must work well in stressful, high-pressure situations. Listening, Conflict Resolution:Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills:Must be able to convey information and ideas clearly. Hospitality and Guest Service:Must have a desire to serve all guests. Age Requirement:Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out:Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks:Clock in/out for breaks at the designated time on your schedule. Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

←Back to all jobs at RAINMAKER TEAM LLC Front Desk Agent-Courtyard Lexington North Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

With the goal of providing a superior experience, the Front Desk Agent is the face and voice of The Manchester Hotel, involved in all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival. This position reports directly to the Front Office Manager. We are currently accepting applications for both Part and Full-Time positions. Responsibilities: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information, restaurant information, and guest concerns. Greets and completes established check-in procedures for arriving guests daily, using both manual and computerized methods, to ensure guests are satisfied and in rooms as requested. Facilitates guest departure (check-out) daily by following established manual and computer procedures to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor always. Processes all guest mail, messages and faxes, receives, sorts, notifies and distributes to guests to ensure the information is received by the guests in the most timely and accurate method possible. Stays up to date on gift shop merchandise, provides guests with information and processes gift shop sales. Aids other employees and departments to contribute to the best overall performance of the department and the hotel. Performs other duties as assigned, requested or deemed necessary by management. Qualifications: Knows standard cash handling procedures and knowledge of computerized cash register systems. Must be fluent in English. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Must pass a background check.

The Marriott and Residence Inn Lexington City Center is seeking a thoughtful, dynamic and inventive individual to join our Front Office Team. We are seeking a Front Desk Agent to help lead and deliver a quality customer experience at our downtown, Lexington property. The Front Desk Agent will have the following responsibilities: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer systems. If you are a master of your craft and would like to be a part of a growing, motivated and results-oriented team that puts people first, apply today! Job Type: Full-time Pay: From $10.00 per hour Schedule: 8 hour shift Monday to Friday Weekends Education: High school or equivalent (Preferred) Experience: Hotel Experience: 1 year (Preferred) Front Desk: 1 year (Preferred) Work Location: One location Work Remotely: No Compensation: $12.00 per hour

Do you have a true passion for providing care to seniors in their time of need? The Morning Pointe difference seeks to provide opportunities for growth in a positive family atmosphere. We strive to translate our associates' passion into meaningful experiences that provide our residents with the highest quality of care. Role The Receptionist is an integral part of the management team under the supervision of the community Business Office Manager or Director. * Contribute to a positive associate culture * Perform essential clerical duties * Answer phones and greet all guests with enthusiasm Education and Experience Requirements Must possess a high-school diploma or equivalent 18 years or older Expectations and Responsibilities * Contribute to a positive servant leader culture and environment for associates * Strong verbal and written communications skills * Develop and maintain relationships with residents, families, staff and guests * Answer and effectively triage all incoming telephone calls in a timely and professional manner * Comfortable with the computer and programs such as Word, Excel and Outlook * Ability to assist with the handling of inquiry calls and tours * Proper dress, conduct, professionalism is to be evident at all times * Must be able to read, write, understand, and communicate in the English language * Monitors the front lobby to ensure the safety and security of the community

Front Desk Associate - Staybridge Suites Lexington, KY Full-Time | Welcoming Culture | Long-Term Guest Relationships At Staybridge Suites Louie Place, we do more than check people in-we welcome them home. Our guests stay longer, return often, and count on us to provide not just comfort, but connection. We're proud to be the hotel of choice for travelers who value consistency, thoughtful service, and a warm, community atmosphere. As a Front Desk Associate, you'll be the heartbeat of that experience. You'll know our regulars by name, anticipate their needs, and make every guest feel like they belong-from their first night to their final goodbye. What You'll Do: Create a welcoming, home-like environment for long-stay and return guests Provide smooth, professional check-in/check-out experiences Build genuine guest relationships that last far beyond a single stay Work efficiently with Opera PMS (preferred), or be ready to learn Be a calm and capable presence, even during peak hours Live the Staybridge culture-warm, helpful, dependable What You Bring: Previous front desk or guest services experience (extended stay a plus) A polished, professional appearance and friendly, confident communication style A passion for people and a knack for making them feel comfortable A long-term mindset-we're investing in someone who wants to grow with us Reliability, attention to detail, and a collaborative spirit Why You'll Love It Here: Discounted stays at IHG hotels around the world A welcoming team that feels more like family than coworkers Real opportunities to grow your hospitality career A calm, stable work environment with amazing regulars The joy of making someone's day-every day This isn't just a job-it's your next home base. Apply today and start building something meaningful with Staybridge Suites Lexington.

Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $13 hourly Responsibilities: General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Connect with the housekeeping department to ensure guest accommodations are ready Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Handle customer complaints as necessary Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: Has experience answering telephone calls and troubleshooting stressful situations 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Excellent time management skills, organizational skills, customer service skills, and interpersonal skills High school diploma, GED, or equivalent Exhibits working knowledge of Microsoft Office and reservation management systems PEP reservation system preferred. Must be able to stand on your feet for 8 hours during a typical shift About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

***Must be available 7a-3p and 3p-11p, weekends and holidays a must*** The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria

Job DescriptionFront Desk Attendant Position Type: Part Time Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector. Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun-demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge-every day is an opportunity to elevate play. Job Summary: Front Desk Attendants will be the first point of contact for guests, responsible for handling cash transactions, assisting with prize redemptions, and keeping the front desk and redemption areas clean and organized. You'll help ensure every visitor has a safe and enjoyable experience by answering questions, resolving issues, or escalating concerns when needed. This position requires strong communication skills, attention to detail, and a passion for delivering excellent customer service in a fun, fast-paced environment. Key Responsibilities: • Handle money transactions while keeping the front desk area clean and organized • Be comfortable with guest's questions and issues while handling them yourself or escalating to a manager • Assist guests with redeeming their tickets for prizes • Stock and keep redemption area organized • Maintain up to date knowledge of all current cash policies • Communicate daily with team members • Maintain a safety-focused, top customer service attitude at all times Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. APPLY NOW!

Job Description Essential Duties and Responsibilities: Greet each member and guest promptly, enthusiastically and with a smile to create a friendly positive entrance into the club Greet all incoming guests and say “Good-bye” to all outgoing guests Check each member in using the proper check-in procedures Monitor check-ins to identify delinquent accounts and follow the proper procedure in the event of a delinquency Register all guests into the club using proper registration procedures Ensure that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner Answer phone by the third ring in a professional, courteous and enthusiastic manner using the proper phone greeting Address caller's requests and/or take appropriate messages Register all telephone inquiries in the TI register in the Master Production Binder and transfer the call to the appropriate Fitness Consultant Respond immediately to requests, inquiries and concerns Maintain neat appearance and wear proper uniform attire with nametag while on duty Distribute towels and other materials as needed Process all purchases on the Point of Sale System Perform End of Shift and End of Day processing Promote and sell merchandise Restock items and keep coolers and food displays looking full Assess and keep front desk, retail, drink, supplement display and surrounding areas orderly and clean Follow proper opening and closing procedures Log all maintenance concerns as identified Notify management of incidents that require incident reports Work when scheduled and adhere to company attendance policies Attend all staff meetings as directed Perform other duties as directed by management Required Knowledge, Skills and Abilities Generate, maintain and demonstrate a friendly, enthusiastic, and positive attitude Understanding of basic cash procedures Ability to handle challenging customer issues with patience, tact and professionalism Must have a high level of professionalism, honesty, integrity and work ethic Exhibit a superior sense of customer service at all times Willingness to work flexible hours Required Experience, Education and Certifications Minimum of six months related experience Excellent communication and customer service skills are required Understanding of basic cash procedures is required Basic computer skills are required Current CPR certification and basic first aid training within 60 days of hire Physical Requirements Position duties require standing for long periods of time, daily walking, sitting, lifting, bending, squatting and reaching. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Skills Ability to read and interpret common business related documents such as the Proof Fitness membership agreement. Ability to respond, verbally and in writing, to common inquiries or complaints from customers or members of the business community.

At Beaumont Family Dentistry, our team is the foundation of the exceptional care we provide. Serving Lexington and central Kentucky for more than 35 years, our eight dentists and staff across three offices deliver compassionate, high-quality dental care in a comfortable, patient-focused environment. We're looking for motivated, skilled professionals who want to join a collaborative, growth-oriented workplace. Our team works together to provide a full range of services, from same-day crowns and sedation dentistry to sleep apnea and TMJ treatment, all while leveraging advanced technology to make patient care efficient and comfortable. Joining Beaumont Family Dentistry means becoming part of a supportive, professional team where your contributions are valued, your skills can grow, and your work makes a direct impact on patients' lives. With flexible scheduling, patient-focused technology, and a culture that prioritizes both staff and patient satisfaction, you'll have the tools and environment to thrive. Learn more about us at: *************************************** Job Description: Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work-Life Balance: (Monday 7am-5pm, Tuesday-Thursday 8am-5pm, Friday 7am-4pm) Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation: $20-21/hr Key Responsibilities Build and maintain productive schedules for our doctors and hygienists Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment Assist patients with understanding their treatment plan and increase dental case acceptance Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary Qualifications: Customer service experience Dental office experienced (preferred) Additional Information: We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

Centerpoint - Versailles / Lawrenceburg Family Practice Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Centerpoint - Versailles prides itself in the relationships we build with our patients and developing an environment committed to quality ensuring the health and safety of our employees. Licensed as a critical access hospital, we offer a broad range of inpatient, surgical, emergency and diagnostic services. Where We Are: Known for our picturesque countryside, rock lined fences and world class bike trails, zip line, horse & hiking trails, Versailles provides an unforgettable experience of life in the Bluegrass. Here you will find eclectic shops and antiques, delicious restaurants, regionally acclaimed community theater and many seasonal festivals giving Versailles the small town feel you want with the urban access you need. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Professional development opportunities Free Parking And much more… Job Summary: The goal of this team member is to provide superior customer service to both patients and other staff members. Reports to: Practice Manager FLSA: Non-exempt Job Requirements Minimum Education: High school diploma or equivalent is required. Required Skills: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to read, write, and perform basic mathematical functions. Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff. Technology proficiency: Familiarity with the use of Microsoft Office Suite; ability to utilize practice management, EMR, and Clockwise software accurately and efficiently. Organized, detail-oriented, and able to work well under pressure. Efficient and accurate completion of daily tasks and data entry. Professional appearance and manner. Knowledge of insurance/medical terms and policies preferred but not required. Essential Functions Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy. Greet patients and handle check-in/check-out process, including use of Clockwise system Enter demographics and scan patient information into EMR and properly log patient into system Verify patient demographic and insurance information, updating as needed Collect patient payments Answer and respond to inquiries; forward messages from patients, pharmacies, and other providers to clinical staff according to company protocol Maintain accurate accounting of cash drawer during shift Call patients to follow up on their visit to MAUC, as needed Maintain cleanliness and functionality of office, particularly lobby and registration area Other duties as required EEOC Statement: Centerpoint - Versailles is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $12.50 hourly Responsibilities: General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Field customer complaints when necessary Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Communicate with housekeeping to make sure guest rooms are ready Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: Has experience answering telephone calls and troubleshooting stressful situations Working knowledge of Microsoft Office and reservation management systems 1+ year of hotel industry experience or related job preferred High school graduate, GED recipient, or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

MUST HAVE EXPERIENCE- Join our team at Candlewood Suites - Shelbyville as a Front Desk Associate and be the welcoming face of our hotel. In this role, you will ensure a positive guest experience by providing excellent customer service, managing check-ins and check-outs, and assisting guests with their needs throughout their stay. If you have strong communication skills and enjoy working in a fast-paced environment, this position is perfect for you. Responsibilities Greet and welcome guests with a friendly and professional demeanor Manage guest check-in and check-out processes efficiently Handle guest inquiries and resolve issues promptly Maintain accurate records of reservations and guest accounts Provide information about hotel services and local attractions Assist with phone calls, messages, and other administrative tasks as needed Requirements High school diploma or equivalent Excellent communication and interpersonal skills Ability to multitask and remain organized in a fast-paced environment Basic computer skills and familiarity with reservation systems preferred Professional appearance and attitude Flexible availability including weekends and holidays Benefits Competitive compensation of $15.00 per hour, paid bi-weekly Opportunity to work in a supportive and dynamic environment Employee discounts and perks Career advancement opportunities within Candlewood Suites About the Company Candlewood Suites - Shelbyville is part of the Candlewood Suites brand, known for its extended-stay accommodations and commitment to exceptional guest service. Located in the heart of Shelbyville, KY, we strive to provide a comfortable, home-like atmosphere for all of our guests while fostering a collaborative and friendly workplace for our employees. ```

Job DescriptionDescription: Job Title: Hotel Front Desk Associate We are seeking a friendly and professional Hotel Front Desk Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service to our guests, managing front desk operations, and ensuring a welcoming atmosphere in our hotel. Key Responsibilities: - Greet and check in guests in a friendly and efficient manner - Handle guest inquiries and resolve any issues or complaints promptly - Manage reservations and maintain accurate records in the hotel management system - Process payments and maintain cash handling procedures - Provide information about hotel services, local attractions, and dining options - Assist with administrative tasks as needed, including filing and data entry - Collaborate with housekeeping and maintenance teams to ensure guest satisfaction - Uphold hotel policies and procedures to ensure a safe and secure environment Skills and Qualifications: - High school diploma or equivalent; additional education in hospitality is a plus - Previous experience in a customer service role, preferably in the hospitality industry - Strong communication and interpersonal skills - Proficient in using computer systems and hotel management software - Ability to multitask and work in a fast-paced environment - Excellent problem-solving skills and attention to detail - Flexibility to work various shifts, including weekends and holidays We offer a supportive work environment and opportunities for growth within the company. If you are passionate about providing outstanding service and creating memorable experiences for guests, we encourage you to apply. Requirements:

←Back to all jobs at RAINMAKER TEAM LLC Hilton Garden Inn Georgetown Guest Services Agent Part Time The Guest Service Agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out. Summary of Responsibilities: As a Guest Service Agent, you will serve on the Front Office Team which collectively upholds the Hilton standards in providing an exceptional experience for our guests throughout their stay. Here are the key responsibilities you will be performing: Achieve positive outcomes from guest queries in a timely and efficient manner Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards and conduct audits as required Assist other departments, as necessary Additional essential requirements: Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Calm, efficient, and organized with great attention to detail Ability to multi-task while maintaining a positive attitude when working with a Guest Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors Conflict resolution experience Please visit our careers page to see more job opportunities.

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Must be able to stand on your feet for 8 hours during a typical shift Please only apply if you meet each of these criteria