Receptionist
Front desk agent job in Los Angeles, CA
Receptionist & Administrative Assistant Roles (Temp & Temp-to-Hire) - Build Your Career in Los Angeles!
Are you looking to take the next step in your administrative career? We're hiring temp, temp-hire Receptionists and Administrative Assistants to support top companies across Los Angeles! These are fantastic entry-level opportunities to gain corporate experience, build your professional skills, and grow within organizations that love to promote from within.
Positions: Receptionists/ Office Administrative Assistants
Job Type: Temporary | Temp-to-Hire
Locations: Los Angeles, CA - West LA, South Bay, Beverly Hills, and DTLA
Industries: Entertainment, Finance, Real Estate, and Nonprofit
Compensation: $23.00-25.00/hour, DOE
Start Date: Immediate (following successful interviews)
Please Note: Candidates must be available to start immediately and cannot be currently employed full-time.
Why You'll Love These Roles:
Get your foot in the door with some of LA's most respected companies in Entertainment, Finance, Tech, and more!
Work alongside friendly, fast-paced teams in a professional office setting.
Develop valuable administrative, organizational, and communication skills.
Opportunities for long-term growth and potential to transition into permanent roles.
Key Responsibilities:
Greet and assist visitors and staff in a warm, professional manner.
Manage phones, scheduling, and meeting coordination.
Maintain organized and polished front desk and office spaces.
Provide administrative support including emails, filing, and document prep.
Assist with special projects and help keep daily operations running smoothly.
What We're Looking For:
1-2 years of experience in an office, customer service, or hospitality environment (internships welcome!).
Strong communication and organizational skills.
Friendly, professional, and dependable.
Proficient with Microsoft Office and comfortable learning new tools.
Eager to grow and take on new challenges in a corporate setting.
Ready to launch your career? Submit your resume today to join a network of top Los Angeles companies looking for motivated administrative professionals!
Submit your resume today!
About Us:
Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today.
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/.
Front Desk Receptionist
Front desk agent job in Los Angeles, CA
(Los Angeles)
RedStream Technology is recruiting for an energetic, detail-oriented Front Desk Receptionist to provide on-site support for a prestigious global management consulting company. Our client's office services team performs a variety of activities that collectively contribute to the functionality and appearance of the office.
The Front Desk Receptionist will play an integral customer service focused role supporting office services, facilities, reception, on-site technical support, event management, and connectivity.
Responsibilities:
The Front Desk Receptionist performs a variety of administrative activities that collectively contribute to the functionality and appearance of the office.
Responsibilities may include one or more of the following:
Coordinate maintenance of physical space, including supervising external contractors, and vendors, and performing quality control inspections
Manage use of physical space, including assisting in space planning and seating assignments and regularly updating floor plans
Coordinate outsourced building services where applicable, including janitorial, mailroom, copy machines, security, and property management
Oversee conference room set-up and A/V requirements
Oversee supply inventory (e.g., office supplies, printer toner, business cards, IT parts), including processing purchase orders as appropriate
Plan and execute on- and off-site office events, working with relevant committees, travel staff, hotels, and vendors
Act as liaison with building management in select aspects of facilities administration, i.e., HVAC, electrical, lighting, etc.
Provide direct assistance and back-up support to department manager and teammates across range of office services areas
Skills:
Excellent organizational and project management skills; ability to manage multiple priorities; proven effectiveness working with vendors and suppliers; strong communication and negotiation skills; high quality and service standards
Front Desk Associate
Front desk agent job in Redondo Beach, CA
Front Desk Associate At The Studio (MDR)
Our front desk associates are the backbone of The Studio (MDR) community, and we pride ourselves on our impeccable customer service and community connections! As the first and last face that a client sees when they come in for class, we are looking for applicants with excellent customer service skills who feel comfortable and confident working closely with clients, have outgoing personalities, and a passion for fitness.
*This is a part-time hourly position requiring an availability of a minimum of 12-15hrs/wk*
Compensation:
$17.87/hr
Requirements:
Flexible availability to meet the minimum requirement of 12-15 hours per week
Must be available to work at least one of our three shift blocks: opening, midday, closing (opening shifts: 5AM-9/10AM, midday shifts: 9/10AM-1/2PM, closing shifts: 2/3PM-8/9PM)
Must have one day of weekend availability (Saturday/Sunday)
Availability to work at least 1 major holiday (Thanksgiving, Christmas Eve/Day, New Years Eve/Day, 4th of July - we will have limited class schedules on these days but will still be open)
Ability to problem solve and troubleshoot in the moment
At least 1 year experience in sales
and
customer service preferred
Four shifts a week are the minimum requirement
We have 6 (MDR) studio locations-- 1 in Manhattan Beach, 1 in Redondo Beach, 1 in Playa Vista, and 3 off Washington Blvd in Marina Del Rey & Culver City.
We are currently looking to fill shifts at all locations
Receptionist
Front desk agent job in Los Angeles, CA
Join Our Award-Winning Firm as an Receptionist !
Beverly Law, an expanding and award-winning personal injury firm, has an immediate opening for an experienced Receptionist to be the first point of contact with our clients. This positon will allow you to transition into Case Manager, and you will be able to make a real impact on the lives of clients who've suffered serious or catastrophic injuries. If you're passionate about helping clients get the settlements they deserve and thrive in a supportive, high-energy environment, then we want to hear from you!
We're looking for someone who takes pride in advocating for clients' best interests and offers genuine support during tough times. You'll be joining a close-knit team of attorneys and staff who are committed to making a difference.
Bring your negotiation skills and experience to the table, and you'll have the opportunity to grow your career while dramatically improving the lives of others.
Why Beverly Law?
Leadership: Our CEO and head attorney, Michael Shemtoub, is ranked in the top 1% of lawyers in the U.S. He brings unmatched expertise and is dedicated to the ongoing education and development of our team.
Career Growth: This is more than just a job-it's a chance to build your skills and advance your career in a firm that invests in its people.
If you're driven, motivated, and ready to make a difference, Beverly Law is the place for you!
Receptionist Responsibilities
Handling incoming calls and ensuring they are directed to the appropriate individuals.
Accurately recording and relaying detailed messages to the intended recipients.
Performing general office duties, such as faxing important documents to insurance companies and medical, and Medicare offices.
Case Manager Responsibilities
Developing case strategy and tactics to effectively represent clients
Communicating consistently with clients
Managing all aspects of a client's file
Work closely with case managers, pre-litigation departments, and lien negotiators
Qualifications
Bilingual in English and Spanish
Strong hunger to succeed and grow
Candidate must be driven, resilient, and persistent
Have strong negotiation and interpersonal skills
Consistent and effective communication skills
Organized
Ability to solve problems and handle multiple tasks at once
Driven to always improve and learn
Enjoy working in a team environment
Benefits:
401(k)
Flexible schedule
Health insurance
Opportunities for advancement
Paid sick time
Paid time off
Vision insurance
Ready to take the next leap in your career and make a profound impact? We're eager to chat!
Apply now and explore how you can contribute to our team at Beverly Law Firm!
Office Receptionist (Onsite | Third-Party Payroll)
Front desk agent job in Irvine, CA
The Office Receptionist serves as the first point of contact for employees, guests, and vendors at the onsite office location. This role supports daily front-desk, office operations, and administrative activities to help ensure smooth day-to-day operations.
This position is employed through a third-party payroll provider and assigned to work onsite at the company's office.
Payroll, benefits, and employment administration are managed by the third-party employer.
The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced office environment.
Key Responsibilities
Front Desk & Visitor Management
Greeting and assist visitors, candidates, and vendors in a professional and courteous manner
Manage visitor sign-in, issue badges, and coordinate meeting room access
Answer and route incoming calls, emails, and general inquiries
Office Operations & Facility Support
Monitor and help maintain office cleanliness, organization, and safety standards
Coordinate with building management, maintenance teams, and service providers for facility-related needs
Assist with scheduling repairs, cleaning services, and building access requests
Support upkeep of meeting rooms, common areas, and shared office equipment (e.g., printers, copiers)
Purchasing, Inventory & Supplies
Manage ordering and inventory of office supplies, kitchen items, snacks, and beverages
Conduct regular inventory checks to ensure adequate stock levels
Coordinate with vendors on orders, deliveries, and issue resolution
Administrative & Business Support
Submit invoices, vendor bills, and expense documentation for processing
Provide administrative support for employee travel requests and documentation
Assist with onboarding coordination, including preparing workspaces, equipment, and welcome materials
Serve as a general administrative support resource for onsite office needs
Events & Onsite Support
Provide onsite support for meetings, workshops, company events, and visiting staff
Coordinate catering, room setup, materials, and logistics
Support planning for small celebrations, holiday events, and team activities
Mail, Shipping & Logistics
Manage incoming and outgoing mail, packages, and courier services
Coordinate shipments, returns, and other logistics requests
Qualifications
1-3 years of experience in office administration, receptionist, or similar roles
Bilingual preferred (English and Chinese) to support communication with vendors and stakeholders
Strong organizational skills with high attention to detail
Excellent interpersonal and communication skills
Ability to multitask and remain composed in a dynamic office environment
Reliable, proactive, and able to work independently
Business & Front Desk Coordinator
Front desk agent job in Los Angeles, CA
Title: Business and Front Desk Coordinator
Compensation: $20-24/hr
Schedule: Monday - Friday 9:00 a.m. - 5:30 p.m.
Nazareth House is seeking a dependable and service-oriented Business and Front Office Coordinator to support daily administrative, business office, and front-of-house operations within our residential care community. This role is ideal for a highly organized professional who excels in customer service, administrative coordination, and compliance support while serving as a key point of contact for residents, families, visitors, vendors, and staff.
What You'll Do:
Serve as a primary point of contact for residents, families, visitors, and vendors, ensuring a welcoming and professional front office experience.
Coordinate business office functions including accounts payable, accounts receivable, billing, payroll support, and month-end administrative processes.
Maintain confidential employee and resident records in compliance with organizational and regulatory requirements.
Support HR functions such as recruiting coordination, onboarding documentation, training records, and compliance tracking.
Assist leadership with hiring paperwork, regulatory documentation, and audits.
Manage front desk operations including answering phones, greeting visitors, and monitoring facility access.
Maintain organized filing systems, databases, mail distribution, and general office operations.
Schedule appointments, transportation, tours, and support admissions-related coordination.
Assist with events, Dining Services documentation, staff scheduling records, and training logs.
Coordinate with onsite vendors and serve as a backup driver when needed.
What You'll Need to Succeed:
Administrative, business office, or account coordination experience required.
Strong customer service, professionalism, and communication skills.
High level of confidentiality, discretion, and attention to detail.
Strong organizational and multitasking abilities in a fast-paced environment.
Proficiency in Microsoft Office and standard office systems.
Healthcare, assisted living, or elder care experience preferred.
Valid driver's license, background clearance, and ability to complete required training.
What Nazareth House - Los Angeles Offers You:
Comprehensive health, dental, and vision coverage
401(k)/403B retirement plan
Company paid Life Insurance coverage
Generous Paid Time Off
Paid Sick Leave
6 paid Holidays
Paid Leave (Jury Duty, Bereavement leave, etc.)
Opportunities for career growth and professional development within a supportive workplace.
Meaningful work that makes a positive difference in the lives of both residents and staff.
A compassionate and inclusive work environment that fosters teamwork and collaboration.
Compensation: Starting rate of $20-24/hr
Compensation will be determined by a number of factors including educational background and experience.
About Nazareth House:
At Nazareth House, our commitment goes beyond physical space. Established in 1951 by the Sisters of Nazareth, both the sisters and our staff share a dedicated commitment to providing a safe and loving atmosphere where seniors are encouraged to maintain their independence. Our community offers a variety of care levels tailored to residents' changing needs. We take pride in providing diverse living options, from independent living to residential care, and a dedicated Care Center for evolving needs.
For more information about the company, please visit our website: **********************************************************************
Please note: We are not accepting phone inquiries regarding the status of applications. Only qualified candidates will be contacted. Additionally, we are not working with agencies or third-party recruiters at this time. Thank you for your understanding.
Nazareth House - Los Angeles provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Nazareth House - Los Angeles complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Please note that employment with Nazareth House - Los Angeles is strictly on an at-will basis.
Front Desk Receptionist
Front desk agent job in Newport Beach, CA
We are hiring a Front Desk Receptionist for a great client in Newport Beach, CA. This is an on-site, part-time contract opportunity for an administrative professional who enjoys working in a fast-paced, service-oriented environment and supporting a variety of internal teams and external visitors.
Location: On-site - Newport Beach, CA
Schedule: Monday, Wednesday, and Friday | 8:00 a.m. - 2:00 p.m.
Type: Contract
Key Responsibilities:
Provide front-line customer service support, interacting professionally with a diverse group of individuals in person, by phone, and via email
Serve as a point of contact for visitors and callers, responding to inquiries and directing requests appropriately
Perform general administrative duties, including data entry, filing, scanning, and document organization
Assist staff with scheduling, correspondence, and day-to-day office support
Maintain accurate records and ensure information is entered and updated with strong attention to detail
Collaborate with internal departments to support smooth daily operations
Qualifications:
Prior administrative or office support experience
Bachelor's degree preferred
Strong customer service skills with the ability to communicate clearly and professionally
Comfortable interacting with a wide range of individuals in a public-facing environment
Detail-oriented, reliable, and able to manage multiple tasks
Proficient with basic office technology (email, calendars, data entry systems)
Receptionist
Front desk agent job in Torrance, CA
Come Join the Premier Infusion & Healthcare Services Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion & Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion & Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
Description of Responsibilities --- Monday thru Friday schedule 10:30am - 7:00pm
The Receptionist is responsible for courteously receiving and routing all incoming calls and visitors to the pharmacy and assisting with office support tasks as needed.
Reporting Relationship
Pharmacy Tech Manager
Work Schedule
Monday- Friday 10:30 am - 7:00 pm
Responsibilities of the Receptionist include the following:
Answer incoming phone calls with efficiency and courtesy, and redirect calls appropriately.
Maintain accurate records of telephone activity.
Greet customers and other visitors to the pharmacy, and put them in contact with the appropriate pharmacy personnel.
Responsible for correctly e-filing paperwork.
Receive, sort and distribute incoming mail as needed.
Perform light word processing, data entry, photocopying, filing or other office activities as needed.
Assembles patient admission packets
Minimum Qualifications
Effective interpersonal, time management and organizational skills.
The ability to communicate clearly in speaking and writing.
Computer skills that include word processing, and efficient use of the internet and e-mail
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.)
Must be bilingual / Fluent in Spanish
Prior experience in a pharmacy or home health company is of benefit.
Prior experience in a consumer related business is also of benefit.
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
Job Type: Full-time
Work Location: In person
Restaurant Reservationist
Front desk agent job in Beverly Hills, CA
Who we are Our Hotels We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act. Reference 2025-5906 Hotel
The Beverly Hills Hotel
Division & Department
Food & Beverage - Restaurant
Job Title
Restaurant Reservationist
Contract Type
Permanent
Status
Full time
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Reservationist you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Restaurant Reservationist at The Beverly Hills Hotel, here are just some of the great benefits you will receive:
• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels - stay once a year at each hotel! (subject to availability and seniority terms)
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Free Meals on Duty
• Exclusive Access to a discount platform featuring 1000s of retailers
• Competitive Medical, Dental, Vision Benefit
• Competitive retirement scheme
As a Restaurant Reservationist at The Beverly Hills Hotel, your compensation will be $32.00 per hour.
What you'll do
You'll love what you do and take pride in delighting our guests:
• Our Restaurant Reservationists are responsible for all reservation bookings, requests and confirmations during their day. This will include controlling the flow of work in the room by seating requests in station rotation while maintaining guest lists, following and enforcing all restaurant standards.
• They work closely with the Assistant Director of F&B and Outlet Manager to manage the reservations booking and all guest requests. They are able to “sell” the restaurants to ensure our guests receives nothing but the best experience. In addition, they are knowledgeable with regards to operating hours of all food and beverage outlets, any promotions/events.
• Sometimes our guests have special requests involving seating assignments, preferred needs of regular guests dietary restrictions and even special occasions. Our Restaurant Reservationists advise the managers and servers of any VIP's questions and/or specific service needs to guarantee the requests are fulfilled by our by our Food & Beverage Supervisors and Managers.
• Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Restaurant Reservationists are relied upon to report these and work with several other positions to correct.
• Communication is what keeps our departments running perfectly. Our Restaurant Reservationists must communicate with other departments and extended hotel team in order to ensure the alignment remains.
The items shared are the essence of a day in the life of a Restaurant Reservationist, but we'll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
• You'll bring your unique personality and passion to the role and the team.
• Communication is what keeps our departments running perfectly. You have great
• Communication skills with a strong customer service ethic.
• Attention to detail is critical for this role.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
Job Location
USA
Location
9641 Sunset Blvd 90210 Beverly Hills
Reservation Agent
Front desk agent job in Los Angeles, CA
Midway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Midway's growth is exciting and our Call Center is seeking a highly motivated, enthusiastic, and detail-oriented Reservation Agent to support our LAX operations. The ideal candidate will express an energetic personality to mirror our Exotic and Luxury vehicle fleet. With Midway Car Rental's continued growth, the individual must be zealous in personal growth within the company and be a valuable asset to the company's growth.
RESPONSIBILITIES:
Demonstrate exceptional customer service with an excellent phone etiquette.
Multi-tasking: listening, talking, inputting information into our rental system.
Create reservations, sales, and upsell customers
Respond to email inquiries
Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered.
Assist customers by effectively responding to or resolving customer service issues.
REQUIREMENTS:
1-2 years of customer service experience
Require strong English communication skills, both verbal and written
Extremely high energy level
Available to work nights, weekends, and holidays
Open schedule Mon-Fri 2pm to 10pm open Saturday and Sunday.
Great at multi-tasking
Attention to detail and organized
Pass background, inclusive of Pre-Employment Drug Test
Clean driving record (no more than one violation, DUI, reckless driving, or any other serious driving offenses in the last 3 years)
Minimum 3 years of licensed driving history
Compensation:
$18-$20/ hourly
Company Benefits:
Paid Holidays, Vacations and Sick Days Off
Medical, Dental, and Vision insurances for full-time employees on the 1st month after 60 days of employment
401(k) participation and Employee Stock Ownership Plan for employees after 6 months of employment
Reservationist
Front desk agent job in Los Angeles, CA
Job DescriptionWe are looking for individuals who are sharp, friendly and articulate, to field all incoming calls for our restaurants. An interest and passion for food and hospitality is a big plus! Part-time position 3 shifts per week; Wednesday and Friday and Saturday availability required.
2+ years hosting/receptionist experience strongly preferred.
Responsibilities include:
• Answering calls using multi-line phone system
• Assisting guests in making reservations
• Addressing guest inquiries
• Retaining new information given on a regular basis regarding each restaurant (menu updates, restaurant promotions,
changes in procedures, etc.)
• Addressing miscellaneous admin and data-entry projects during downtime
• Supporting corporate team with administrative and office duties
• Supporting restaurants with administrative and office duties as necessary
• Make outbound calls to confirm reservations
Required skill set:
• Friendly and personable
• Excellent phone etiquette
• Detail-oriented and organized
• Ability to multi-task
This role offers growth opportunities within the corporate office and our restaurants. Based in Los Angeles, Culinary Lab creates, owns and operators a portfolio of restaurants. We also create and manage restaurants for leading real estate developers and hotel owners - driving demand and revenue at our partners' properties. Through food, ambiance, drinks, and service, our award-winning restaurants and lounges transport guests to exciting places around the world, from Peru to Italy, to Tokyo - and, of course, Los Angeles, where it all began.
Culinary Lab has multiple concepts, including Hinoki & the Bird, Rosaline, Blackship, Sorra, Pizzeria Ortica, 33 Taps and Lost Property. Please see our web site at: *******************
Front Office Agent
Front desk agent job in West Hollywood, CA
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self. We're current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest's experience is relaxing and effortless-at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we'd love to chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
"Pay Rate $32.94"
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Reservationist
Front desk agent job in West Hollywood, CA
Job DescriptionThis fall, SUSHISAMBA makes its highly anticipated Los Angeles debut, bringing its iconic blend of Japanese, Brazilian, and Peruvian culture to the heart of West Hollywood. With locations in some of the world's most dynamic cities-Las Vegas, London, Dubai, Singapore and now L.A.-SUSHISAMBA is known for culinary creativity, immersive design, and a high-energy atmosphere unlike any other. We're on the lookout for passionate and dynamic reservationists to join our opening team and help deliver unforgettable hospitality in a one-of-a-kind setting. What You'll Do:
Availability to work evenings, weekends and most holidays
Communicating clearly and effectively with guests and co-workers
Answer telephones in a prompt manner with appropriate scripting
Answer all email enquiries promptly, accurately and with appropriate templates, if necessary
Receive and record guests' dining reservations on SevenRooms, correctly and appropriately:
Accurate allocation of tables in the correct restaurant
Ensuring that all appropriate communications are followed with all bookings
Promote and distribute information about SUSHISAMBA events and promotions
Maintain contact with the General Manager and Sales Manager to ensure that booking details are handled properly and guest concerns are addressed
To stay up-to-date with general knowledge about SUSHISAMBA concept and cuisine
To stay up-to-date with Los Angeles events, restaurant trends and transport issues
To be able to prepare reports for the restaurant per shift, if necessary and requested.
Other duties may be assigned
What We're Looking For:
Previous experience working as a Reservationist within a fast-paced environment
Excellent communication skills in the English language both written and verbal
The ability to maintain and follow processes and standards
Drive and ambition with the desire to learn and grow within the team
Full ownership of your role
Valid documentation of your right to work in the U.S.
What We Offer:
$25 per hour
The chance to be part of a world-renowned brand's LA debut
Ongoing training and clear opportunities for growth
Healthcare contributions for eligible employees with the option for employees to include dental and vision insurance
401k retirement plan
Long service awards
50% discount when dining at SUSHISAMBA
Holiday parties
Free daily staff meals on duty
Quarterly company sponsored employee events
Access to 24/7 employee assistance program
Reservations Agent
Front desk agent job in Beverly Hills, CA
The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.
Summary of Position
As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay.
Roles and Responsibilities
Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards
Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up
Accommodating in-house guest requests, ensuring a high level of guest satisfaction
Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system
Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence
Understanding the selling strategy for the hotel by knowing the status of room inventory and following it
Processing rooming lists accurately as well as all changes and cancellations for group reservations
Preparing group guest lists prior to arrival
Controlling and blocking rooms as well as pre-blocks for special groups
Ensuring that all reservations transferred to PMS or front office system are accurate
Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy
Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests
Coordinate required departmental training for reservations team to include newly hired agents
Coordinate attendance of scheduled departmental meetings in the absence of the manager
Act as the main resource for reservation agents in need of assistance
Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team
Qualifications
High school diploma or equivalent required
Minimum of two (2) years' experience in a customer service role required
One-year experience working either at the front desk or in the reservations department for a luxury hotel
Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management.
Excellent telephone etiquette and verbal and written communication skills required
Good cognitive skills; the ability to solve problems and make rational decisions
Knowledge of Microsoft Office products such as Word, Excel, and Outlook required
Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table
Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands.
Must possess a good attitude, attention to detail, and ability to work well under pressure
Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills.
Polished and professional demeanor in person, online, and via phone
Must be a team player and treat colleagues with respect and the highest level of professionalism
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Possible prolonged periods of standing.
Must be able to lift 15 pounds at times.
The job may require working in a fast-paced and sometimes high-pressure environment.
Equal Opportunity Employer:
Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.
Vision
Leading the future of luxury lifestyle; curating distinctive and enriching experiences.
Purpose
Creating Stories of Distinction
The Maybourne Mindset
Put People at our heart
Stay two steps ahead
Make the magic happen
Who you would be working for
Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels.
Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests.
A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.
Company Benefits
Medical/Dental/Vision Insurance
Company matched 401(k) plan
Company matched Health Savings Plan
Flexible Spending
Paid Holidays
Paid Time Off
Paid Sick Leave
Employee Assistance Program
Free Parking
Employee Recognition Programs
Colleague meals
Colleague Referral Incentive program
*The Maybourne Beverly Hills participates in E-Verify.*
Auto-ApplyReservations Agent
Front desk agent job in Beverly Hills, CA
The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.
Summary of Position
As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay.
Roles and Responsibilities
Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards
Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up
Accommodating in-house guest requests, ensuring a high level of guest satisfaction
Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system
Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence
Understanding the selling strategy for the hotel by knowing the status of room inventory and following it
Processing rooming lists accurately as well as all changes and cancellations for group reservations
Preparing group guest lists prior to arrival
Controlling and blocking rooms as well as pre-blocks for special groups
Ensuring that all reservations transferred to PMS or front office system are accurate
Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy
Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests
Coordinate required departmental training for reservations team to include newly hired agents
Coordinate attendance of scheduled departmental meetings in the absence of the manager
Act as the main resource for reservation agents in need of assistance
Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team
Qualifications
High school diploma or equivalent required
Minimum of two (2) years' experience in a customer service role required
One-year experience working either at the front desk or in the reservations department for a luxury hotel
Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management.
Excellent telephone etiquette and verbal and written communication skills required
Good cognitive skills; the ability to solve problems and make rational decisions
Knowledge of Microsoft Office products such as Word, Excel, and Outlook required
Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table
Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands.
Must possess a good attitude, attention to detail, and ability to work well under pressure
Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills.
Polished and professional demeanor in person, online, and via phone
Must be a team player and treat colleagues with respect and the highest level of professionalism
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Possible prolonged periods of standing.
Must be able to lift 15 pounds at times.
The job may require working in a fast-paced and sometimes high-pressure environment.
Equal Opportunity Employer:
Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.
Vision
Leading the future of luxury lifestyle; curating distinctive and enriching experiences.
Purpose
Creating Stories of Distinction
The Maybourne Mindset
Put People at our heart
Stay two steps ahead
Make the magic happen
Who you would be working for
Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels.
Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests.
A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.
Company Benefits
Medical/Dental/Vision Insurance
Company matched 401(k) plan
Company matched Health Savings Plan
Flexible Spending
Paid Holidays
Paid Time Off
Paid Sick Leave
Employee Assistance Program
Free Parking
Employee Recognition Programs
Colleague meals
Colleague Referral Incentive program
*The Maybourne Beverly Hills participates in E-Verify.*
Auto-ApplyReservations Agent
Front desk agent job in Beverly Hills, CA
The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.
Summary of Position
As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay.
Roles and Responsibilities
* Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards
* Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up
* Accommodating in-house guest requests, ensuring a high level of guest satisfaction
* Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system
* Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence
* Understanding the selling strategy for the hotel by knowing the status of room inventory and following it
* Processing rooming lists accurately as well as all changes and cancellations for group reservations
* Preparing group guest lists prior to arrival
* Controlling and blocking rooms as well as pre-blocks for special groups
* Ensuring that all reservations transferred to PMS or front office system are accurate
* Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy
* Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests
* Coordinate required departmental training for reservations team to include newly hired agents
* Coordinate attendance of scheduled departmental meetings in the absence of the manager
* Act as the main resource for reservation agents in need of assistance
* Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team
Qualifications
* High school diploma or equivalent required
* Minimum of two (2) years' experience in a customer service role required
* One-year experience working either at the front desk or in the reservations department for a luxury hotel
* Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management.
* Excellent telephone etiquette and verbal and written communication skills required
* Good cognitive skills; the ability to solve problems and make rational decisions
* Knowledge of Microsoft Office products such as Word, Excel, and Outlook required
* Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table
* Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands.
* Must possess a good attitude, attention to detail, and ability to work well under pressure
* Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills.
* Polished and professional demeanor in person, online, and via phone
* Must be a team player and treat colleagues with respect and the highest level of professionalism
Physical Requirements
* Prolonged periods of sitting at a desk and working on a computer.
* Possible prolonged periods of standing.
* Must be able to lift 15 pounds at times.
* The job may require working in a fast-paced and sometimes high-pressure environment.
Equal Opportunity Employer:
Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.
Vision
Leading the future of luxury lifestyle; curating distinctive and enriching experiences.
Purpose
Creating Stories of Distinction
The Maybourne Mindset
* Put People at our heart
* Stay two steps ahead
* Make the magic happen
Who you would be working for
Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels.
Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests.
A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.
Company Benefits
* Medical/Dental/Vision Insurance
* Company matched 401(k) plan
* Company matched Health Savings Plan
* Flexible Spending
* Paid Holidays
* Paid Time Off
* Paid Sick Leave
* Employee Assistance Program
* Free Parking
* Employee Recognition Programs
* Colleague meals
* Colleague Referral Incentive program
* The Maybourne Beverly Hills participates in E-Verify.*
Reservationist
Front desk agent job in Irvine, CA
Transdev in Irvine, CA is hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Competitive compensation package of minimum$18.13/hr - $18.67/hr
Benefits include:
+ An excellent benefits package including medical, vision, and dental coverage and 401 (k) savings plan
+ Paid holidays, vacation, and sick time
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system.
+ Enter new customer information and changes into the system.
+ Enter data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in the operations and procedures manual.
+ Resolve service-related complaints.
+ Documents trip authorization according to procedures.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ Reservationist or customer service experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Exercise professional telephone etiquette.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at******************** watch an overview video at******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants:PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Operations Support
Job Type: Full Time
Req ID: 5937
Pay Group: 2V9
Cost Center: 55373
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
Guest Service Agent |Lum Hotel | Inglewood, CA
Front desk agent job in Inglewood, CA
What You'll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests and room rate. Promote PMHS and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
File guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned
Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.
You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Hourly Rate: $25 per hour
Reservationist
Front desk agent job in Glendale, CA
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly.
Job Responsibilities:
* Answer passenger calls collecting all necessary trip information for the permissible time period.
* Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively.
* Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate.
* Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes.
* Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel.
* Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries.
* Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.
* Maintain accurate records and appropriate filing systems.
* Communicate effectively with operations staff regarding scheduling or passenger issues.
* Ability to handle multiple tasks accurately and effectively.
* Excellent customer service.
* Professional demeanor and appearance.
* Reliable in attendance.
* Team player and helpful to staff, management, and peers.
Qualifications
Talent Requirements:
* High School diploma or equivalent.
* Able to work in a fast-paced environment.
* Experience in paratransit scheduling utilizing Trapeze PASS, preferred.
* Possess excellent decision-making skills.
* Excellent attendance record.
* Excellent verbal and written communication skills.
* Telephone speaking and/or call center experience.
* Computer experience.
* Armenian-Speaking is required
Starting pay rate: $20.41/hour
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
Auto-ApplyGuest Service Agent
Front desk agent job in Buena Park, CA
$16.64 / hour
The Guest Service Agent provides a warm welcome while registering guests into the property and genuine farewell upon departure ensuring all guests are satisfied with their stay. Agents will inform guests of the package elements while ensuring front desk efficiency, sell park tickets, along with providing the very best guest service.
Responsibilities:
Interacts with guests in a friendly, courteous, and professional manner; Registers guests, assign rooms, check-out guests, arrange for special requests; provide hotel and area information; answer phones; ensure that all operating procedures are being followed.
Dispenses and accounts for package tickets and discount coupons. Responsible for the Safe cash balance throughout shift while issuing cash to departments.
Accurately totals guest balances and collects payment.
Effectively resolves guest concerns and issues with use of minor compensation.
Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
Uses proper mail, package, and message handling procedures.
Qualifications:
High school diploma / GED required.
Valid Driver's License.
Prefer one year experience in a multi-faceted guest service environment.
Strong written and verbal communication skills required.
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.