Front desk agent jobs in Louisville, KY

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. Job Profile Summary The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. Job Description ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. * Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. * Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. * Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. * Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. * Clearly communicates information about ChenMed clinical personnel to patients and other individuals. * Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. * Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. * Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. * Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. * Participates in daily and weekly huddles to provide details on patients. * Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: * Maintains the confidentiality of patients' personal information and medical records. * Reviews patients' personal and appointment information for completeness and accuracy. * Transmits correspondence by mail, email or fax. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Exceptional customer service skills and passion for serving others * Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Skilled in operating phones, personal computers, software and other basic IT systems * Ability to communicate with employees, patients and other individuals in a professional and courteous manner * Detail-oriented to ensure accuracy of reports and data * Outstanding verbal and written communication skills * Demonstrated strong listening skills * Positive and professional attitude * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Proficient in Microsoft Office Suite products including Excel, Word and Outlook * Ability and willingness to travel locally and regionally up to 10% of the time * Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: * High school diploma or equivalent education required * Graduation from a nationally accredited Medical Assistant program preferred * A minimum of 1 year of work experience in a medical clinic or similar environment required * BLS for Healthcare Providers preferred PAY RANGE: $13.9 - $19.83 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The Front Office Agent is responsible for maintaining and promoting hospitality by welcoming and checking in guests in a courteous and efficient manner. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Support the Crowne Plaza hallmark and service standards. 2. Responsible for checking guests in and out of hotel. 3. Responsible for making reservations and cancellations. 4. Execute strong customer service abilities and handle customer concerns appropriately. 5. Process and file paperwork accurately. 6. Responsible for answering elevator alarms. 7. Balance Credit cards, room revenue, and occupancies. 8. Prepare reports for departmental heads 9. Perform computer backup. 10. Provide hotel directions to hotel guests. 11. Working knowledge of safety box and check cashing procedures. 12. Able to perform all duties of PBX. 13. Stay up to date on room rates, packages, discounts and how to handle each. 14. All other duties as required. Competencies 1. Excellent written and verbal communication. 2. Strong organizational skills. 3. Strong attention to detail. 4. Strong computer systems skills. 5. Exhibit strong interpersonal skills. 6. Exhibit excellent customer service skills. 7. Demonstrate time management abilities. 8. Detail and multi-task oriented. Education & Experience 1. HS Diploma or equivalent required. 2. Generally 2-5 years of experience in hospitality. 3. Possess computer skills in Word, Excel, and Outlook. 4. Positive and professional attitude at all times. 5. Knowledge of greater Louisville Area. 6. Ability to work with all levels of management. 7. Ability to meet deadlines in fast paced environment Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, calculators, photocopiers, filing cabinets and scanners While performing the duties of this job, the employee is regularly required to talk or hear. Requires finger dexterity to be able to operate office equipment, grasping, writing, standing, walking repetitive motion, hearing visual acuity, and may on occasion have to lift and carry up to 40 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits Competitive Pay Paid Time Off Employee Rate Discounts for Hotel Stays Team Work Environment Opportunities for Growth Responsibilities Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately Resolve issues such as location changes, providing additional room amenities and credit issues Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned Requirements and Qualifications Regular attendance is essential May be required to work varying schedules and holidays Required to fully comply with the hotel's rules and regulations Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities Requires continual standing and movement throughout front office area Periods of standing exceeding 50% of work shift are required Maintain a well-groomed and professional appearance About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Global Transportation Engineering Corporation in Louisville, KY is looking for one front desk agent to join our team. We are located on 18 S 6th St. Our ideal candidate is self-driven, ambitious, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to receiving your application. Thank you.

*** This position is at Residence Inn at Marriott *** Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: The Guest Service Representative (GSR) is the first point of contact for guests. This position is responsible for ensuring a warm and welcoming environment for all guests, checking guests in and out, managing reservations, addressing guest inquiries and requests, and handling any issues or concerns during their stay. The GSR plays a key role in maintaining high levels of guest satisfaction by providing exceptional customer service and ensuring that the hotel runs smoothly. Key Responsibilities: Guest Check-In and Check-Out: Greet guests upon arrival with a friendly, professional demeanor. Verify guest information and process check-ins and check-outs efficiently. Assign rooms according to guest preferences and ensure that the correct information is entered into the hotel management system. Provide guests with necessary information about hotel amenities, services, and policies. Guest Service & Satisfaction: Address guest inquiries, requests, and concerns promptly and professionally, ensuring a high level of guest satisfaction. Assist guests with special requests, such as room upgrades, early check-ins, late check-outs, and reservations. Handle guest complaints or issues and work towards a satisfactory resolution in a calm and efficient manner. Maintain positive guest relationships by ensuring excellent customer service and ensuring their needs are met. Reservations & Room Assignments: Manage room reservations by confirming bookings, making changes or cancellations as needed, and handling guest inquiries related to availability. Assist with group reservations, special requests, and events. Maintain accurate records of guest bookings and ensure all information is up-to-date in the hotel management system. Communication & Coordination: Coordinate with housekeeping and maintenance to ensure rooms are prepared for guest arrivals and that any issues are addressed promptly. Relay important information to other hotel departments to ensure smooth operations and guest satisfaction. Communicate any special guest needs, concerns, or requests to the appropriate department for follow-up. Handling Cash and Payments: Process guest payments accurately, including cash, credit card, and other forms of payment. Handle cash and operate the hotel's point-of-sale (POS) system in accordance with hotel policies. Maintain accurate records of financial transactions, including guest folios and invoices. Security & Safety: Ensure the safety and security of guests and their belongings, reporting any incidents or concerns to management as necessary. Ensure that all keys and access codes are managed according to hotel security procedures. Assist in emergency situations, following hotel safety protocols. Administrative & Miscellaneous Duties: Perform general clerical duties such as answering phones, making wake-up calls, and maintaining a clean and organized front desk area. Assist with handling guest mail, packages, and messages. Ensure the front desk area is stocked with necessary materials, such as brochures, maps, and other information for guests. Qualifications: Education & Experience: High school diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred. Previous experience in a customer service or hospitality role is highly desirable. Experience with hotel property management systems (PMS) and reservation software is a plus. Skills & Knowledge: Strong communication and interpersonal skills, with a focus on customer service. Ability to multitask and manage time efficiently in a fast-paced environment. Attention to detail and accuracy in data entry and handling financial transactions. Ability to handle guest complaints and resolve issues in a professional and effective manner. Basic computer skills and proficiency with Microsoft Office applications. Knowledge of hotel services and amenities, and the ability to promote them to guests. Personal Characteristics: Friendly, approachable, and professional demeanor. Strong problem-solving skills and ability to think on your feet. Ability to work independently and as part of a team. Positive attitude and a genuine desire to assist guests. Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Demands: Ability to stand, walk, and move around the front desk area for extended periods of time. Ability to lift and carry up to 25 pounds when necessary. Flexibility to work varied shifts, including weekends, holidays, and evening hours. JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Kentucky Derby Museum is a 501(c)(3) non-profit charitable organization that sits on the front steps of historic Churchill Downs Racetrack. It is one of the premiere attractions in the Louisville region, celebrating the tradition, history, hospitality and pride of the world-renowned event that is the Kentucky Derby. The Museum welcomes over 258,000 visitors annually; a large percentage of those visitors come from outside of Kentucky, journeying from across the country and the world. Primary Purpose: The primary purpose for this position is to welcome visitors, partners and vendors; answer all guest questions and concerns; collect and ring-in appropriate individual and group admission fees; and upsell Museum specialty tours to visitors at the Front Desk. This position will also assist in maintaining the Front Desk and Lobby areas, open and close front desk registers, follow outlined cash handling procedures, and maintain records in accordance with operational guidelines. The Front Desk Attendant will report to the Visitor Services Manager. This position has no direct supervisory responsibilities. Essential Functions/Accountabilities: Models and upholds KDM Winning Service standards and behaviors during interactions with Museum staff and guests. Possesses the knowledge of and the eagerness to learn about the Kentucky Derby and Thoroughbred Racing history. Knowledgeable of each team member and their role. Knowledgeable of the KDM Tour catalog and schedules. Ensures the lobby remains clean and functions smoothly during visitor transitions. Processes visitor orders over the phone and at the front desk using the Museums ticketing POS system. Provide visitors and callers with general information such as the Museums address, hours, directions, current exhibitions, upcoming programs, and events. Assists team members with gathering guests for tours and programming as appropriate. Greets visitors, operates the POS system to ring in admissions for individuals or groups, and follows all cash handling procedures. Makes daily announcements over the museum PA system. Utilizes the point-of-sale system used by the Museum, as well as other technology platforms used by the Visitor Services Team and the Museum. Stays up-to-date on Museum exhibits, events, tours, and programs in order to accurately share and sell experiences. Utilizes cross-selling and upselling techniques to increase sales revenue. Answers the Museums main telephone line, answers guest questions, and directs callers to appropriate departments. Answers inquiries from guests regarding local attractions, restaurants, transportation, entertainment, etc. Performs front desk maintenance, opening, and closing duties. Keeps current on the operation of the companys computer systems, telephone system, and other visitor services technology. Makes decisions regarding customer service interactions and ticket processing. Assists with evening events as needed. All other duties as assigned. While every effort has been made to make this description of the essential functions as complete as possible, it in no way states or implies that this is an exhaustive listing of the only duties you will be required to perform. The omission of specific statements of functions or responsibilities does not exclude them from the position if the work is similar, related, or is a logical assignment to the position. Expected Behaviors: As a Kentucky Derby Museum employee, upholds our mission statement; whenever possible, Engage, Educate, and Excite everyone about the extraordinary experience that is the Kentucky Derby. Demonstrates exceptional customer service by building rapport with customers through engaging questions and attentive listening to their needs and feedback. Consistently adheres to our Service Standards, including Safety, Courtesy, Appearance, Knowledge, and Efficiency. Follows all safety and security procedures as outlined in the KDM safety manual. Upholds safety and security protocols, including monitoring guest access and reporting suspicious activities. Abides by all Museum policies contained within the KDM Personnel Manual including the dress code. Handles check-in and check-out processes efficiently and accurately, ensuring proper documentation and payment procedures. Demonstrates strong organizational skills by managing reservations, schedules, and guest information with accuracy. Displays enthusiasm and a genuine passion for educating and engaging guests with Derby knowledge, creating an exciting and memorable experience. Shows initiative in identifying opportunities to enhance guest experience and improve service quality. Handles guest concerns or complaints with patience, empathy, and problem-solving skills, escalating issues when necessary. Minimum Qualifications: · Highschool diploma or equivalent. · Must be able to sufficiently pass a criminal background check. · Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. · Able to write routine reports and correspondence. · Able to speak effectively before groups of customers or employees of organizations. · Able to calculate figures and amounts such as applicable discounts and total charges and change due. · Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. · Able to deal with problems involving many variables in varied situations. · Must have access to reliable transportation to and from work. · Knowledge of Microsoft Office Suite, including Outlook. Certificate, Licenses, Registrations: Racetrack license, paid for by the museum. Work Schedule: · All team members are required to work additional hours during Derby season. This includes but is not limited to working shifts on Thurby, Oaks, Derby, and the Sunday of Derby weekend. All team members are also required to work the week of the National FFA conference and Breeders Cup (when held in Louisville). · This position is available on a Part-Time basis, but must be available to work weekend shifts. · The work schedule will vary based on seasonality and programs offered. However, shifts will generally fall within the following hours: o Monday-Saturday: 6:45AM - 5:30PM o Sunday: 10:30AM 5:30PM Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands and finger to handle, or feel and reach with hands and arms. The employee is frequently required to walk; sit and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. All indoor spaces are air-conditioned, although some job duties may take place outside or in another non-climate-controlled space. While performing the duties of this job, the employee is regularly exposed to a crowded work area. To perform this job successfully, an individual must be able to navigate a crowded area and handle a challenging workload. The noise level in the work environment is usually moderate. PI1d54fd71773d-31181-39235725

Check-in/out hotel guests in a timely manner and professional manner; process all payments according to established procedures. Duties and Responsibilities: Welcome guest in a friendly, prompt and professional manner. Answer phones in a prompt and courteous manner Register guests, issue room keys, provide information on hotel services and room locations Up-sell rooms where possible to maximize hotel revenue Accurately process all cash/credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction Book routinely guest reservations for individuals/groups that are requested either by phone or from within the hotel; process cancellations, revisions and information updates on changes Promote Teamwork and quality service through daily communications with other departments Perform other duties as assigned including guest room tours, concierge services, special guest requests etc. Qualifications and Requirements: High school diploma or equivalent, plus one year front desk/guest service experience preferred. Must speak fluent English. This job requires ability to perform the following: Frequently standing up behind front desk Carrying or lifting items weighing up to 50 pounds Handling objects, projects and computer equipment and use key boards to make reservations Communication skills are utilized a significant amount of time when interacting with guests and employees Reading and writing abilities are used often Basic math skills are used often Will have to work weekends, nights and/or holidays We'll reward all your hard work with a great pay and benefits - including a uniform, great room discount and superb training. Pay: $17.75 hourly Benefits include 401K and wellness and sick time Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. Not Applicable to Colorado Applicants

The Front Office Night Auditor will count and balance cash, credit cards and direct bill accounts. As well as handling closing, balancing and corrections necessary for guest accounts. This position will also provide a high level of customer service ensuring that personalized service is offered to each and every guest. Work Requirements * Responding to guest needs, special requests and complaints and alert appropriate manager as needed * Counting and balancing cash, credit cards and direct bill accounts * Closing, balancing and making necessary corrections to guest accounts * Investigating and analyzing out-of-balance situations and make adjustments or corrections when needed * Complete various audit reports on the computer * Verify room rates are accurate and posts rates to guest accounts * Post room charges and room taxes to guest accounts * Tracks room revenues, occupancy percentages, and other Front Office statistics * May also work as a Front Office Agent or Concierge when necessary * Be aware of all emergency procedures and how to respond in the event of various types of emergencies * Other duties as assigned Qualifications * High School Diploma or GED * 2 years of customer service experience preferably in the hospitality industry * Basic computer and math skills * Professional telephone etiquette and office skills * Excellent oral and written communications skills * Fluency in English with preferred experience in a foreign language * Ability to input and access information in the property management system/computers/point of sales system * Ability to type proficiently * Ability to suggestively sell * Ability to analyze and solve problems Working Conditions * Performing under various temperature conditions * Operating outdoors and indoors * Standing for extended periods * Walking long distances * Under variable noise levels * Around dust and mite hazards * Around fumes and odor hazards * Around chemicals * Required to wear a company-provided uniform when applicable * Working around moving machinery/heavy equipment * Slippery and uneven walking surfaces

Job Details Jeffersonville, INDescription About First Urology, PSC As the largest urologic provider in the greater Louisville and southern Indiana area, First Urology offers comprehensive urologic care for men, women and children of all ages. At First Urology, our physicians are dedicated to finding solutions to a wide range of issues to help patients regain to the quality of life they deserve. Recent groundbreaking advancements include First Urology's utilization of High Intensity Focused Ultrasound as a game-changing technology in the treatment of prostate cancer. HIFU can provide precise and complete destruction of prostate cancer, while preserving normal bladder and erectile function for most men. As a Regional Center of Excellence, First Urology is the first practice in America to use the newly FDA approved Sonablate HIFU system. To find learn more about First Urology, go to ****************** Why First Urology? First Urology has been awarded Best Places to Work in Louisville and Southern Indiana by Business First of Louisville for eight years in a row! We offer competitive compensation, a strong 401k, generous PTO, employee vacation rentals, and a strong work-life balance supported by a no-nights/no-weekends schedule. Job Description: Front Office Check-in/out at local, high-volume, medical practice at our Jeffersonville and New Albany, Indiana Offices. Greets patients and visitors in a professional, friendly and hospitable manner, responsible for answering incoming calls, providing information, transferring calls or taking messages per instruction from appropriate provider/clinician, documents information in appropriate methods. Responds to patient requests/messages, gives information, sets appointments, etc. Skilled in written and verbal communication to assist with a variety of issues. Excellent ability to multitask required. Demonstrates exceptional customer service skills, must be able to work well in a fast-paced environment and learn quickly. Responsibilities: · Acknowledge all patients in a professional and timely manner. · Exhibit excellent customer service internally with patients and other external contacts. · Educate patients regarding upcoming visits, locations, times, etc. · Provides a variety of information. · Accurately documents all conversations, calls and actions in the patient's electronic medical record and any supporting log. · Verify billing items are correct and approved. · Refer unresolved patient issues to designated departments for further investigation. · Schedules appointments for follow-ups and established patients. · Verifies insurance and obtains authorizations. · Provides patients with lab orders at checkout · Coordinates doctor-to-doctor referrals · Verifies insurance and obtains prior authorizations · Enters labs and scans into patient charts · Maintains an organized lobby during open hours · Maintains established productivity benchmarks to meet goals in a fast-paced, stressful environment. Job Type: Full-time Schedule: Monday to Friday Required Qualifications: Minimum of 1 year experience a medical receptionist and/or medical assistant. Knowledge of medical terminology. Knowledge and understanding of HIPAA requirements. Two years of full-time experience working in a professional office environment Excellent written and verbal command of English. Demonstrated data entry skills, advanced software use, including Microsoft Office. Excellent customer service skills and ability to be compassionate. Successful clearance screen through the Office of Inspector General (OIG) for federal health programs. Education and Certifications: High school diploma or equivalent (required). Physical Requirements: May be expected to lift up to 5 pounds or up to 10 pounds with assistance. Work is of light demand, sitting or walking most of the time while on duty. Visual and auditory acuity and manual dexterity are essential to performing designated duties required: optimal auditory acuity is required; manual dexterity involving the handling of equipment and computers is essential to performing assigned duties. Physical conditions are clean, neat and well-lit. May be subjected to stressful situations. Climate control and ambient temperature variances may be experienced associated with a normal office environment. Tasks/activities do not entail predictable or unpredictable exposure to blood or other body fluids to which universal precautions apply. Benefits: Medical, Dental and Vision Insurance 401(k) Retirement plan FSA and HSA accounts Paid vacation and sick day Paid holidays Annual uniform allowance and employee discounts. Company provides Life Insurance and LTD for all FT employees. EEOC Statement: First Urology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. May be required to undergo background check and/or drug screen.

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including: Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Job DescriptionPrimary Responsibilities • Maintain all areas of the front desk; clean and organized • Responds promptly to any guest inquiries or complaints • Take the initiative to greet guests in a friendly and warm manner • Assists in maintaining a clean and welcoming environment • Complete daily checklist ensuring that all billing issues are resolved• Ensure that rooms are listed in the computer as dirty in order for housekeeping to clean• Assist in setting up breakfast daily• Explain various hotel amenities such as free breakfast, fitness center, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Document and pass along whenever a complaint is reported • Other duties as assigned Education/Experience• High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionBenefits/Perks A competitive salary plus bonuses Flexible Schedules Casual Dress-code Fun, wellness-focused work environment Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. Job Summary Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, youre amazing! Thats what were all about at Restore, which means were always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. Responsibilities Greeting clients and assisting them with Restores wellness services Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system Conducting tours and selling service packages and memberships Educating clients on Restore services, including medical benefits, precautions, and at-home care Performing opening and closing procedures Maintain a safe, clean and secure environment for all guests and employees. Serve as an expert on Restore products and services. Represent the brand by embodying Restores core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle. Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions. Qualifications Youre passionate about health and wellness You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we dont have a retail vibe. Working weekends doesnt bum you out Communication and collaboration are some of your strong suits You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

Job DescriptionFront Desk Attendant Position Type: Part Time Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector. Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun-demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge-every day is an opportunity to elevate play. Job Summary: Front Desk Attendants will be the first point of contact for guests, responsible for handling cash transactions, assisting with prize redemptions, and keeping the front desk and redemption areas clean and organized. You'll help ensure every visitor has a safe and enjoyable experience by answering questions, resolving issues, or escalating concerns when needed. This position requires strong communication skills, attention to detail, and a passion for delivering excellent customer service in a fun, fast-paced environment. Key Responsibilities: • Handle money transactions while keeping the front desk area clean and organized • Be comfortable with guest's questions and issues while handling them yourself or escalating to a manager • Assist guests with redeeming their tickets for prizes • Stock and keep redemption area organized • Maintain up to date knowledge of all current cash policies • Communicate daily with team members • Maintain a safety-focused, top customer service attitude at all times Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. APPLY NOW!

WHO WE ARE:The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes. WHO WE ARE LOOKING FOR:We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you! RESPONSIBILITIES: Increase membership sales and retail sales Greet visitors and provide an excellent customer experience Book appointments in person or by phone or text messaging Contribute to group operations, such as inventory maintenance Maintain a clean and inviting environment REQUIRED SKILLS: 1+ years customer service or retail sales experience Strong attention to detail Good computer skills / Microsoft Office familiarity Ability to multitask in a fast-paced environment Ability to work some weekends and some evenings Experience with MindBody Software is a plus! WHY JOIN OUR TEAM? Hourly wage; commensurate with experience + Commissions on membership and retail sales Growth opportunities Free lash extensions and all other salon services Discounts on retail products Compensation: $14.00 - $15.00 per hour WHAT WE DO: The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence. WHY JOIN OUR TEAM: We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.

Job DescriptionFront Desk Associate Genesis Health Clubs (Louisville, KY) Part-Time & Full-Time Opportunities Available Pay Range: $11 $14 per hour, depending on shift and additional tasks assigned Genesis Health Clubs is hiring Front Desk Associates to deliver outstanding customer service and ensure smooth day-to-day club operations. Youll be the first point of contact for members and guests, creating a positive and professional experience every time they visit. Key Responsibilities: Greet and check in members & guests with a welcoming attitude Answer phones, manage guest passes, and assist with member inquiries Maintain a clean, organized front desk and stay informed about club amenities Support member retention efforts and contribute to overall club success Respond appropriately to emergencies and follow company procedures What Were Looking For: Friendly, professional demeanor with strong communication skills Availability for evenings, weekends, and holidays CPR certification (or willing to obtain within 60 days) Experience with cash handling and customer service preferred Team player with a strong work ethic and attention to detail Join a high-energy, supportive team and be the face of Genesis Health Clubs. Apply today!

This position is responsible for answering incoming phone calls, transferring calls, greeting customers and clients when calling or visiting corporate office. Responsibilities Monitor visitors' whereabouts within the building. Receive all incoming deliveries and sign. Monitor the telephone system, making sure it is operable daily during working hours. Maintain reception area. Distribution of overnight voice mail messages. Greet customers and clients verbally and/or personally. Maintain and monitor visitors' logs. Monthly hand prep of premium notices (Citizens, Integrity, Pre-Need, & United Liberty) for mailing. Monthly hand prep and stamp Dental checks for mailing. Monthly hand prep EOBs for mailing. Monthly hand prep annual statement (policyholders and agents) for mailing. Monthly hand prep lapse notices for mailing. Weekly prep bulletins (agents) for mailing. Assist on any and all corporate projects upon request. Shut down and activate daily telephone system. Maintain and monitor all corporate deliveries and sign. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager. Reacts positively to change and performs other duties as assigned. Qualifications Ability to communicate orally and in writing. Strong telephone ethics. Thorough knowledge of all departmental procedures. Personal computer experiences, excel & word. Ability to function in stressful situations. Ability to adapt quickly to change. Operate office equipment. Pride in personal appearance. We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned): Greet patients upon arrival and address questions and concerns Answer incoming calls, provide information, transfer calls, and take messages as needed Schedule appointments and manage multiple provider calendars Register new patients and update existing patient demographics and financial information Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff Maintain and update patient records through data entry, faxing, and scanning Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items Review and update accounts receivable/payable changes since prior visits Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly Monitor office supply inventory, place orders, and coordinate equipment maintenance and service Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments Prepare and process daily reports, deposit slips, and upload financial records to shared files Review billing claims and denials; gather required information from providers or patients to resolve issues Support additional office tasks and projects as needed Front Desk Receptionist Required Skills and Experience: High School Diploma or GED equivalent 2+ years of administrative support experience in a medical environment preferred Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred Excellent customer service and interpersonal skills Ability to establish and maintain effective working relationships with patients, coworkers, and the public Strong communication, multi-tasking, and problem-solving skills Ability to thrive in a fast-paced and demanding work environment Strong attention to detail and a commitment to achieving high levels of patient satisfaction Ability to maintain confidentiality and uphold HIPAA compliance at all times Sound judgment and discretion in handling sensitive information Team-oriented mindset, flexibility, and a willingness to learn Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems Front Desk Receptionist Physical Requirements: The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: Sit, talk, hear, and use hands to write, type, or operate office equipment Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell Perform repetitive motions, including reaching overhead and typing Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds Maintain peripheral vision, depth perception, and focus adjustments Front Desk Receptionist Benefits Offered: Health Insurance (Single & Family plans available) Life Insurance Disability Insurance 401(k) Plan with Company Match Employee Discount Program Paid Time Off (PTO) Paid Holidays #USFAS

Job DescriptionBenefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development About Us At Woof Gang Bakery & Grooming, our passion for animals drives everything we do. Since 2007, weve been dedicated to providing stress-free grooming experiences, caring for pets as if they were part of our family. As a locally owned neighborhood shop and a proud member of a leading franchise with over 200 locations nationwide, we focus on delivering high-quality grooming, wholesome pet food, and fresh-baked treats made from natural ingredients. If you love animals and enjoy helping pet owners, we invite you to join our friendly and caring team! Position: Front Desk Associate As the first friendly face visitors see, the Front Desk Associate plays a vital role in creating a welcoming atmosphere. Youll greet pet parents and their pets, manage appointments, answer inquiries, assist with retail sales, and help keep our space organized and inviting. This role is perfect for someone who loves working with animals and people in a lively, fast-paced environment. Key Responsibilities Welcome pet parents and pets upon arrival Check in pets for grooming appointments Collect and verify owner and pet information Answer phones and assist with scheduling and cancellations Help customers with retail purchases (toys, treats, food, etc.) Restock shelves and maintain a clean, organized retail area Process payments accurately Perform additional administrative tasks as needed Qualifications Previous retail experience preferred, especially pet retail or pet-related environments Flexible availability and scheduling Excellent customer service and communication skills Friendly, organized, and outgoing Comfortable working with dogs and cats of all sizes Ability to multitask in a busy setting Retail or front desk experience is a plus, but not required Benefits & Perks Flexible scheduling options Opportunities for career growth Competitive pay Supportive, fun work environment Daily interaction with pets and pet lovers Join Woof Gang Bakery & Grooming Plainview and be part of a team where your love for pets makes a difference every day!