Front desk agent jobs in Lynchburg, VA

Planet Fitness is coming to Madison Heights! Come join our team. Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description 12.50 per hour

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Guest Service Agent is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time. Greet guests; check them in and out with friendliness, speed and accuracy. Maintain all paperwork as required by your shift. Initial and date when applicable. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly. Operate switchboard and transfer calls as required by shift. Keep all business confidential on and off duty. Know room rates, locations, and furnishings of all rooms. Know physical make-up of building - interior and exterior. Promote membership in the franchise's membership club. Help secure lodging for guest by referrals when hotel is full. Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image. Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability. Know status of reservations on a daily and future basis. Be able to handle guest complaints. Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm. Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Each shift must keep lobby and office area clean at all times. Know the computer operations including procedures for shut down when necessary. Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly. Know the location of the ADA box and how to use it. Complete Call Back Sheet and file. Complete Room Availability form. Complete Comment Log for your shift. Complete Shift Verification Form. Perform all other duties as assigned.

Job Details Franklin County - Wirtz, VADescription Join Our Team! Rockingham Cooperative is always looking for hardworking, effective team players to join our family at various locations. Rockingham Cooperative has been in business since 1921 and is Virginia's oldest member-owned Cooperative. Come join our team and help us serve as a resource to exceed our customer's expectations! Rockingham Cooperative is headquartered in Harrisonburg, Virginia, with retail stores in Harrisonburg, Bridgewater, Elkton, Timberville, Woodstock, Monterey, Waynesboro, Stuarts Draft, Verona, Troutville, Wirtz, and Strasburg, Virginia. We are retail farm and consumer products stores with a presence in Rockingham, Shenandoah, Augusta, Highland, Botetourt and Franklin counties. Qualifications ESSENTIAL FUNCTIONS: Excellent customer service Strong written and verbal communication skills Proven computer skills Previous office/clerical experience Data entry Epicor/Merchant Ag experience is a plus Perform other duties as assigned. QUALIFICATIONS: High school graduate or equivalent. Must have at least two years of experience. Excellent communication, organizational and follow-up skills. Proven ability to interact well with others and offer great customer service. Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.

Role: Greet people entering the building, answer any questions, provide directions and alert staff. Serve as the first impression of the Credit Union. Manage the building log of who is entering and exiting the building. Accept deliveries and mail. Periodically review video and inspect the building and parking lots for issues. Be the initial building point of contact for emergency personnel (fire/police). Essential Functions & Responsibilities: E 50% Greet all visitors to the building. Ensure visitors are logged into the visitor system and ensure a smooth handoff to the employee they are visiting. Ensure that visitors are logged out upon leaving. E 20% Accepting deliveries and mail. Ensuring all mail/packages are properly secured for the recipient to pick up. E 15% Assist with administrative tasks relating to departmental business requests on an as needed basis. E 10% Monitor building video surveillance for security issues. Serve as the initial building point of contact for emergency personnel. N 5% Other duties as assigned. Performance Measurements: Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act. Meets or exceeds performance expectations as described in Essential Functions and Responsibilities. Please refer to Annual Performance Goal document for remaining Performance Measurements. Knowledge and Skills: Experience One year to three years of similar or related experience. Education High school diploma or GED. Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Skills Must be extremely organized, detail-oriented, and self-motivated. Thorough knowledge of business English and math. Knowledge of standard office operating practices and procedures. Skill and ability to use and operate a keyboard computer, calculator, fax machine, scanner, copier and telephone. Basic skill level for Microsoft Office Suite (including Excel, PowerPoint and Word applications). Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand, walk; reach with hands and arms; and stoop or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment Work is performed both indoors and outdoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Job Details Roanoke, VADescription A Hotel Front Desk Clerk, also known as a Hotel Receptionist, is responsible for greeting guests, managing reservations, checking guests in and out, and providing excellent customer service. They handle inquiries, process payments, and ensure a smooth and pleasant guest experience. Here's a more detailed breakdown of the job: Key Responsibilities: Guest Relations: Greet guests warmly and professionally upon arrival. Check guests in and out, verifying reservations and providing room keys. Assist guests with inquiries, requests, and complaints in a timely and efficient manner. Provide information about hotel services, amenities, and local attractions. Handle guest complaints and resolve issues professionally. Reservation Management: Manage online, phone, and in-person room reservations. Process and confirm reservations, cancellations, and modifications. Maintain accurate records of room availability and guest information. Financial Transactions: Process payments for accommodations and other services. Handle cash and credit card transactions accurately. Maintain accurate records of guest accounts and transactions. Communication and Coordination: Answer phone calls and emails professionally and efficiently. Communicate with other hotel departments (e.g., housekeeping, maintenance) to ensure guest needs are met. Maintain a clean and organized front desk area.

The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. Duties & Responsibilities Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary Maintain cleanliness and organization of the front desk area and common areas Adhere to all company policies and procedures Handle sensitive and confidential information with discretion Update and maintain guest records in the reservation system Process payments and reconcile cash drawer at the end of each shift Generate reports as needed Stand up for 6-8 hours each day. Handle check in, check out, and other transaction enquiries. Required Skills and Qualifications High school diploma or equivalent 1-2 years customer service experience Excellent communication skills, both written and verbal Friendly and outgoing personality Ability to stay calm and professional under pressure Strong organizational skills and attention to detail Preferred Skills and Qualifications Previous experience working in a hotel or related industry Proficiency with computers and software programs, including Microsoft Office and property management systems Job Types: Full-time, Part-time

Guest Service Agent delivers exceptional customer service. Handle the requests and transactions of the hotel guests, and coordinate with other departments, as necessary. ESSENTIAL FUNCTIONS: Efficiently check guests in and out of the hotel. Listens to, anticipates, and fulfills guest needs. Provide information to guests about hotel services, facilities, and other amenities Take, modify, and cancel guest reservations, noting any special requests. Follow established yield management procedures maximizing rate and occupancy daily. Post charges to guest accounts. Balancing shift work and cash drawers. Administer hotel guest payment policies. Handle hotel phone system, transfer calls. Take messages for guests, as well as hotel staff. Assist in the verification, balancing and revenue maximization of hotel's room/suite availability. Coordinate with other departments to fulfill special guest requests. Communicate hotel facilities and services to guests at check in. Answer guest questions regarding local area facilities. Responsible for shift cash transactions. Responsible for maintaining hotel key security system. Follow proper key control procedures for issued keys. Administer guest safe deposit boxes. Know and follow hotel emergency procedures. Remain aware of any and all potential security problems and report appropriately. Inform Housekeeping of dirty rooms/suites as they become available. Update room status as Housekeeping notifies the Front Desk of changes. Stock and encourage sales in the sundry shop. Track status of room/suites used for site tours and room/suites in maintenance. Notify Housekeeping and Maintenance of any reported problems with rooms/suites or grounds. Practice safe work habits. Prepare Starbucks coffee drinks as needed for guests. Assist Bistro operations as needed. Attend and participate in monthly department meetings. During any Health Emergency, any associate performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines. Carry out any reasonable request by Management.

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential. Current CPR Certification is required. Apply Today! What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!

We are seeking a friendly and compassionate Front Desk Concierge to join our assisted living community on a part-time basis. The ideal candidate will serve as the first point of contact for residents, families, and visitors, ensuring a warm and welcoming environment that promotes the quality of life for our seniors. This role is essential in providing excellent customer service and support, contributing to a positive atmosphere within our community. **Key Responsibilities:** - **Front Desk Operations:** - Greet residents, families, and guests with a warm, friendly demeanor. - Answer incoming calls and respond to inquiries, directing them to the appropriate departments or personnel. - Manage the reception area, ensuring it is organized and presents a welcoming atmosphere. - **Communication and Coordination:** - Assist residents with scheduling appointments, transportation needs, and activities. - Facilitate communication between residents, staff, and families. - Distribute mail and packages to residents, ensuring timely delivery. - **Administrative Duties:** - Maintain accurate records, including visitor logs and appointment schedules. - Assist in the coordination of events and activities within the community. - Handle administrative tasks such as filing, data entry, and maintaining office supplies. - **Resident Support:** - Provide assistance to residents with questions or concerns, ensuring they feel heard and valued. - Promote a sense of community by engaging residents and encouraging participation in social activities. - **Safety and Security:** - Monitor entrance and exit activities to ensure the safety and security of residents and property. - Identify and report any concerns related to the health and safety of residents. **Qualifications:** - High school diploma or equivalent; previous experience in a customer service or concierge role, preferably in an assisted living or healthcare setting, is a plus. - Exceptional interpersonal and communication skills, with a genuine passion for working with seniors. - Ability to multitask and manage time efficiently in a fast-paced environment. - Proficient in basic computer skills, including familiarity with Microsoft Office and other office equipment. - Strong problem-solving abilities and a proactive approach to enhancing resident experience. - Must be able to work flexible hours, including evenings, weekends, and holidays as needed. **Physical Requirements:** - Ability to sit, stand, and walk for extended periods of time. - Ability to lift and carry items up to 25 pounds if necessary. **Benefits:** - Competitive pay rate. - Flexible scheduling. - Opportunity to make a meaningful difference in the lives of residents. - Friendly and supportive work environment. The Park Oak Grove is an equal opportunity employer and welcomes applicants from all backgrounds. #JoinUsInMakingADifference

Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. We have an immediate opening for a Full-Time Medical Assistant/Patient Service Rep to join our Roanoke, VA office. The schedule is Monday -Friday 8:00 am - 4:30 pm with the ability to flex to 7:00 am start on occasion. Must have strong phlebotomy and customer service skills. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Medical Assistant is responsible for: Responsibilities include: High volume of phlebotomy Maintain supplies for the blood drawing stations Ensure lab specimens are sent to proper labs Document patient care services utilizing daily logs and patient records Utilize the computer in entering labs and printing labels Assist physician or ultrasound technician with various procedure Assist with HSGs as needed Take vital signs and provide general clinical assistance Assists with the clinical care of fertility patients Answer phones and assist with clerical work What You'll Bring: The skills and education we need are: High School diploma; Associates degree preferred Excellent oral and written communication, interpersonal and customer service skills Ability to work autonomously and in a team environment Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required Minimum of one year of prior experience in healthcare and familiarity with medical terminology More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: Competitive pay + bonus Comprehensive training Medical, dental, vision, and 401(k) matching Generous paid time off and holidays Tuition assistance Ability to make an impact in the communities we serve At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here.

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $12.50 Per Hour

Summary: The Night Auditor is responsible for maintaining the front desk and reconciling the hotel's financial records during over night hours, ensuring accuracy and assisting guests with their needs. The Night Auditor is to report ten minutes before shift change time. Job Duties: Initial Duties with Guest Service Agent Going Off Duty Count the money drop for the clerk you are relieving. Watch the clerk drop the money in the locked drop box. Sign your initials on the money shift verification form. Count your bank. Any shortage should be documented in writing and signed by a desk clerk and auditor. Report shortage to the manager. Check the computer and make sure your shift has been keyed in and your initials are posted. Regular duties as Night Auditor Check the day's work and correct any errors. Do all check systems Clean the lobby Set up continental breakfast Take reservations and enter into computer Do the audit; following the audit guidelines Responsibility of All Shifts To keep Lobby clean and neat at all times. Follow all rules given to you on the date hired. To complete correctly all daily forms and reports. To know the layout of interior and exterior of property. To know the location of the main gas cut off, water, electrical, and breakers. To know the location of master keys, override keys and laundry room keys so the appropriate service can be provided if a guest has a problem. To know how to shut the computer down in case of emergency or fire. Have an emergency kit with a flashlight (Know where it is at all times). Know the location of the first aid supplies Know the manager's phone number After two weeks of training, a trainee will be required to work alone. During the 120-day probationary period the manager will continue to work with trainee a part of each day to improve your proficiency. Know how to set up the American Disabilities Act (ADA) box. Refer all customers to another Daly Seven property when full at your location. Any additional responsibilities assigned by Supervisor.

Guest Service Agent delivers exceptional customer service. Handle the requests and transactions of the hotel guests, and coordinate with other departments, as necessary. ESSENTIAL FUNCTIONS: Efficiently check guests in and out of the hotel. Listens to, anticipates, and fulfills guest needs. Provide information to guests about hotel services, facilities, and other amenities Take, modify, and cancel guest reservations, noting any special requests. Follow established yield management procedures maximizing rate and occupancy daily. Post phone charges, valet charges, and other miscellaneous charges to guest accounts. Balancing shift work and cash drawers. Administer hotel guest payment policies. Handle hotel phone system, transfer calls. Take messages for guests, as well as hotel staff. Assist in the verification, balancing and revenue maximization of hotel's room/suite availability. Track and input all sales group bookings, occupancy levels and statistics, corporate statistics, and any other special statistical information as requested. Coordinate with other departments to fulfill special guest requests. Communicate hotel facilities and services to guests at check in. Answer guest questions regarding local area facilities. Responsible for shift cash transactions. Responsible for maintaining hotel key security system. Follow proper key control procedures for issued keys. Administer guest safe deposit boxes. Know and follow hotel emergency procedures. Remain aware of any and all potential security problems and report appropriately. Inform Housekeeping of dirty rooms/suites as they become available. Update room status as Housekeeping notifies the Front Desk of changes. Distribute mail and faxes to guest boxes as well as hotel staff. Stock and encourage sales in the sundry shop. Maintain an inventory of special guest service items, such as cribs, irons, etc. Track status of room/suites used for site tours and room/suites in maintenance. Notify Housekeeping and Maintenance of any reported problems with rooms/suites or grounds. Practice safe work habits. Maintain coffee availability in lobby. Drive defensively and safely when driving the hotel van. Always wear your seat belt. Use the van only for company business. Attend and participate in monthly department meetings. During any Health Emergency, any associate performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines. Carry out any reasonable request by Management.

We are seeking a friendly and compassionate Front Desk Concierge to join our assisted living community on a part-time basis. The ideal candidate will serve as the first point of contact for residents, families, and visitors, ensuring a warm and welcoming environment that promotes the quality of life for our seniors. This role is essential in providing excellent customer service and support, contributing to a positive atmosphere within our community. **Key Responsibilities:** - **Front Desk Operations:** - Greet residents, families, and guests with a warm, friendly demeanor. - Answer incoming calls and respond to inquiries, directing them to the appropriate departments or personnel. - Manage the reception area, ensuring it is organized and presents a welcoming atmosphere. - **Communication and Coordination:** - Assist residents with scheduling appointments, transportation needs, and activities. - Facilitate communication between residents, staff, and families. - Distribute mail and packages to residents, ensuring timely delivery. - **Administrative Duties:** - Maintain accurate records, including visitor logs and appointment schedules. - Assist in the coordination of events and activities within the community. - Handle administrative tasks such as filing, data entry, and maintaining office supplies. - **Resident Support:** - Provide assistance to residents with questions or concerns, ensuring they feel heard and valued. - Promote a sense of community by engaging residents and encouraging participation in social activities. - **Safety and Security:** - Monitor entrance and exit activities to ensure the safety and security of residents and property. - Identify and report any concerns related to the health and safety of residents. **Qualifications:** - High school diploma or equivalent; previous experience in a customer service or concierge role, preferably in an assisted living or healthcare setting, is a plus. - Exceptional interpersonal and communication skills, with a genuine passion for working with seniors. - Ability to multitask and manage time efficiently in a fast-paced environment. - Proficient in basic computer skills, including familiarity with Microsoft Office and other office equipment. - Strong problem-solving abilities and a proactive approach to enhancing resident experience. - Must be able to work flexible hours, including evenings, weekends, and holidays as needed. **Physical Requirements:** - Ability to sit, stand, and walk for extended periods of time. - Ability to lift and carry items up to 25 pounds if necessary. **Benefits:** - Competitive pay rate. - Flexible scheduling. - Opportunity to make a meaningful difference in the lives of residents. - Friendly and supportive work environment. The Park Oak Grove is an equal opportunity employer and welcomes applicants from all backgrounds. #JoinUsInMakingADifference JOB CODE: 1005710

Job Details Troutville Retail - Troutville, VADescription Join Our Team! Rockingham Cooperative is always looking for hardworking, effective team players to join our family at various locations. Rockingham Cooperative has been in business since 1921 and is Virginia's oldest member-owned Cooperative. Come join our team and help us serve as a resource to exceed our customer's expectations! Rockingham Cooperative is headquartered in Harrisonburg, Virginia, with retail stores in Harrisonburg, Bridgewater, Elkton, Timberville, Woodstock, Monterey, Waynesboro, Stuarts Draft, Verona, Troutville, Wirtz, and Strasburg, Virginia. We are retail farm and consumer products stores with a presence in Rockingham, Shenandoah, Augusta, Highland, Botetourt and Franklin counties. Qualifications JOB SUMMARY: This position greets and acknowledges all customers in a friendly professional manner. The Sales Associate is also responsible for all duties related to superior customer service. This position reports to the Store Manager. ESSENTIAL FUNCTIONS: Assist customers, greeting every customer in the area. Responsible for rendering prompt service to all customers. Operation of cash register, point of sale. Handling customer complaints. Understand basic computer program and learn systems. Answering telephones. Keep sales area stocked with merchandise including pricing, dating, and displaying. Responsible for appearance and cleanliness of the sales area. Assist in warehouse or other areas which may include stocking, loading, and unloading merchandise and keeping area neat, clean, and orderly. Check incoming merchandise against invoices or orders to spot shortages, damages, backorders and advise store or department managers. Attend store meetings, training sessions, and read trade magazines and manufacturers' literature to gain new product knowledge. Assist in the coordination of deliveries. Ability to lift to 40lbs, also requires climbing, stooping, bending, and crawling frequently. Perform other duties as assigned. QUALIFICATIONS: High school graduate or equivalent. Must have at least two years of experience. Excellent communication, organizational and follow-up skills. Proven ability to interact well with others and offer great customer service. Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.

Guest Service Agent is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time. Greet guests; check them in and out with friendliness, speed and accuracy. Maintain all paperwork as required by your shift. Initial and date when applicable. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly. Operate switchboard and transfer calls as required by shift. Keep all business confidential on and off duty. Know room rates, locations, and furnishings of all rooms. Know physical make-up of building - interior and exterior. Promote membership in the franchise's membership club. Help secure lodging for guest by referrals when hotel is full. Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image. Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability. Know status of reservations on a daily and future basis. Be able to handle guest complaints. Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm. Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Each shift must keep lobby and office area clean at all times. Know the computer operations including procedures for shut down when necessary. Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly. Know the location of the ADA box and how to use it. Complete Call Back Sheet and file. Complete Room Availability form. Complete Comment Log for your shift. Complete Shift Verification Form. Perform all other duties as assigned.

Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $12.50 Per Hour