Our FrontDeskAgents are responsible for registering incoming guests, fielding incoming calls, assisting with reservations and ensuring guests are comfortable in the hotel. Previous hotel experience is preferred, but a customer service background is required. The ideal candidate will have evening availability (3pm-11pm) with a flexible schedule, including weekends. We offer a competitive starting wage at $17 per hour, plus benefits!
This is the perfect job for you if...
You are a friendly, outgoing, and enthusiastic people person
You enjoy working as part of a team
You enjoy meeting and talking to new people
You have computer and cash handling skills
You have great verbal communication skills
Responsibilities:
Provide a warm and friendly welcome to guests, ensuring a smooth check-in process
Assist guests with check-outs, billing inquiries, and any other requests or concerns they may have during their stay
Maintain a comprehensive knowledge of hotel facilities, services, and local attractions to provide accurate information and recommendations
Manage reservations and room assignments, ensuring accuracy and efficiency
Handle guest inquiries and resolve concerns promptly and professionally, finding appropriate solutions to ensure guest satisfaction
Coordinate with other hotel departments, such as housekeeping and maintenance, to address guest needs and ensure smooth operations
Maintain a clean and organized frontdesk area, including the lobby
Follow security and safety procedures, ensuring the well-being of guests and colleagues
Upsell hotel amenities, services, and packages to enhance guests stays and maximize revenue
Collaborate with team members to provide seamless experiences and exceed service standards
Qualifications:
Previous experience as a frontdeskagent or in a customer service role is preferred, but not mandatory. We welcome individuals with a genuine passion for hospitality and a dedication to providing exceptional service.
Outstanding interpersonal and communication skills, with the ability to connect with guests and create positive relationships
Strong organizational and multitasking abilities, thriving in a fast-paced environment
Attention to detail and the ability to handle guest information and transaction with confidentiality and accuracy
Flexibility to work various shifts, including mornings, evenings, weekends, and holidays
A positive attitude and a genuine passion for providing outstanding customer service
Knowledge of local attractions, events, and services is a plus, allowing you to assist guests with their inquiries effectively
Qualified applicants must be able to successfully complete a pre-employment drug test and background check. The Madison Concourse Hotel is a drug-free workplace.
Perks & Benefits
We hire the most highly qualified people available and provide a competitive benefits package which includes:
Free employee parking underground
Free employee meal every shift
Discounted hotel rooms
Discounts at Circ and Starbucks
401-K matching retirement plan
Paid time off
$1,000 employee referral bonus!
Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift.
Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada
Pet Insurance for part time and full time employees
A vibrant and inclusive work environment that values teamwork and celebrates your contributions!
Full-time positions also offer:
A rich Quartz health insurance plan
Delta Dental insurance
Vision insurance
Company-paid basic life insurance and short term disability
Flexible Spending Account (FSA)
Additional life insurance policy
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.
$17 hourly 30d ago
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Office Associate
The Agency 4.1
Front desk agent job in Madison, WI
Class Title: OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: None Salary: Anticipated Salary: $4,004 - $5,464 per month ($48,048 - $65,568 per year)
Job Type: Salaried
Category: Full Time
County: Madison
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Division of Behavioral Health and Recovery is seeking to hire an Office Associate for the Alton Mental Health Center located in Alton, Illinois to provide complex and confidential clerical services for the professional and paraprofessional staff. Scans and names a wide variety of material that are stored to the public drive such as correspondence, reports, treatment plans, etc. requiring the use of medical, legal, and psychological terminology. Keyboards Medical Petitions, confidential and complex reports, letters, treatment summaries. Establishes, updates, purges, and maintains confidential files for patients. Tracks information on each patient such as timeliness and legalities of materials received, completed, and distributed. Gathers and organizes information for report preparation.
Essential Functions
Provides complex and confidential clerical services for the professional and paraprofessional staff on the forensic living unit (90%) and civil living unit (10%).
Establishes, updates, purges, and maintains confidential files for each patient on a forensic and civil living units.
Tracks information on each patient such as timeliness and legalities of materials received, completed, and distributed.
Gathers and organizes information for report preparation.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to completion of high school.
Requires two (2) years of office experience.
Requires ability to keyboard accurately at 45 wpm.
Conditions of Employment
Requires ability to operate commonly used manual and automated office equipment.
Requires ability to retrieve files, update complex treatment plan files and to collate materials, staple and transport light/moderate loads up to 15 lbs.
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Monday - Friday, 8:00am - 4:30pm; 1-hour unpaid lunch
Headquarter Location: 4500 College Ave, Alton, Illinois, 62002
Division of Behavioral Health and Recovery
Alton Mental Health Center
Quality Improvement Health Information Management
Work County: Madison
Agency Contact: ***************************
Posting Group: Office & Administrative Support; Social Services
About the Agency:
The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: ****************************************************
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click “Application Procedures” in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
******************************
***************************
$48k-65.6k yearly Easy Apply 6d ago
Hotel Front Desk Agent
5601 Lovers Lane Hotel
Front desk agent job in Johnson Creek, WI
Introduction:
We are seeking a friendly and professional FrontDeskAgent to join our team at our hotel. The FrontDeskAgent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdeskagent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$26k-32k yearly est. 60d+ ago
Afternoon Receptionist
Epic 4.5
Front desk agent job in Verona, WI
At Epic, everyone who calls or stops by is greeted by one of our bright and friendly receptionists. Whether it's a quick answer to a question or getting creative to track down the right person to help a caller, you'll ensure that everyone gets a warm reception and excellent service. You'll also have the opportunity to support other teams around Epic by taking on a variety of administrative projects.
Live affordably in a city known for its rising tech talent.
Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).
More than just important work.
Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.
We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at *****************************
Requirements
* Strong customer service and communication skills
* Availability to work M-F 12:00pm - 8:00pm with weekend responsibilities every 12th week
* Live within 45 minutes of Epic's Campus in Verona, WI or be willing to relocate
* COVID-19 vaccination
$23k-29k yearly est. 16d ago
Office Associate
Deibel Laboratories Inc. 3.7
Front desk agent job in Madison, WI
Science you can trust from concept to consumer.
Since 1967, Deibel Laboratories has operated several private food testing facilities providing services in both Microbiology and Chemistry testing. We play an integral role in food and product safety for industry-leading producers, as well as family-run operations much like our own.
Our lab location in Madison, WI is hiring a part-time Office Associate.
We offer a competitive salary based on knowledge and experience.
Check out our website to learn more about our location and what we do: *******************
Compensation: Starting hourly rates $18 - $20 DOE, plus a competitive benefits package.
Schedule: Saturday - Monday 10am - 6:30pm(Close).
Essential Duties & Responsibilities:
Log samples into Lab Management Information System (LIMS) and assign testing by using a client-supplied sample submission form.
Process and maintain records of internal and external billing.
Perform general clerical duties including but not limited to, filing, photocopying, faxing, mailing, timekeeping, and overall front office support.
Supporting lab associates with special projects and other administrative duties as needed.
Support the lab associates by organizing samples and preparing samples to be processed.
Perform necessary housekeeping duties in a timely manner, keeping the work areas and equipment clean and sanitized.
Must participate in cleaning schedule and maintain retain samples as required.
Adhere to all safety policies.
Perform other related tasks as needed.
Required Skills/Abilities:
Entry Level Position: We Are Happy to Train
Self-motivation; excellent quality of work and attention to detail
Ability to communicate effectively with coworkers and internal/external clients
Ability to learn new tasks quickly and to move easily from task to task
Ability to handle prioritization and multiple tasks simultaneously
Ability to use a personal computer and learn necessary programs
Good communication skills (oral and written)
Organizational ability and good judgment
Self-motivation; excellent quality of work and attention to detail
Ability to communicate effectively with coworkers and internal/external clients
Ability to learn new tasks quickly and to move easily from task to task
Ability to handle prioritization and multiple tasks simultaneously
Ability to use a personal computer and learn necessary programs
Good communication skills (oral and written).
Organizational ability and good judgment.
We'd Love to Hear from People With:
Strong problem-solving skills, ability to multitask, meet deadlines, and work in a fast-paced environment.
Ability to perform work accurately, reliably, thoroughly, timely, and within safety guidelines.
Skills to communicate effectively and develop good working relationships with all employees.
A professional workplace appearance, ethical conduct, honesty, and integrity in all communications.
A thirst to seek out and participate in appropriate training and professional development.
Fluency in written and spoken English is required.
Well-organized and self-directed individual focused on achieving organizational goals and initiatives.
Excellent customer service skills and follow-up with a sense of urgency - strong Microsoft Office applications experience including WORD, Access, Outlook, PowerPoint, and Excel
Strong organizational and interpersonal skills - must have excellent written and verbal communication and collaboration skills
Attention to detail and data entry accuracy
Must be comfortable with working the listed schedule for this position
Must live within 30 miles of the lab - no relocation packages available
Physical Requirements:
Work is regularly performed in a professional office environment and routinely uses standard office equipment.
Must be able to perform essential duties satisfactorily with reasonable accommodations.
Work is generally done sitting, talking, hearing, and typing.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Deibel is committed to fostering a diverse and welcoming workplace with people of all types of backgrounds and experiences.
$18-20 hourly Auto-Apply 11d ago
Guest Service & Sales Agent
Great Wolf Lodge 4.2
Front desk agent job in Baraboo, WI
Pay: $15.00 per hour
Incentive opportunities:Pack Members in this role may earn additional performance-based incentive pay. Recent averages reported for this position have ranged from $2$5 per hour.
As a Guest Service & Sales Agent, youre not just the first and last point of contact for our guests youre also a key driver of revenue and guest satisfaction. In this dual role, youll go beyond traditional check-in and check-out duties to actively promote suite upgrades, exclusive packages, and resort features that enhance the guest experience and support the Lodges sales goals. Your ability to connect with guests, understand their needs, and confidently recommend personalized offerings will have a direct impact on both guest enjoyment and your earning potential. This role is ideal for individuals who excel in a fast-paced, guest-facing sales environment and are passionate about delivering exceptional stays while achieving optimal results.
Join our Pack:
*Grow your career: Launch or elevate your hospitality career in a role that builds the consultative sales skills and guest experience savvy needed to grow into a high-earning future in resort sales, operations, or guest services leadership.
* Maximize Your Earnings: Take advantage of incentive opportunities tied directly to your performance the better you serve and sell, the more you earn.
*Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations, employee referral incentivesand Great Wolfs Scholarship Program
*Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership development training
*Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program, and technology, and support through our Employee Assistance Program and Pack Member Relief Fund
*Celebrate Your Uniqueness: Join a team that champions diversity and inclusion through programs that make everyone feel welcome and valued.
Comprehensive Benefits
Medical, Dental, Vision and Life insurance with HSA
Mental Well-being and Telehealth resources
401K with employer match
Paid vacation time off and parental leave
Waterpark passes, vacation discounts and other perks
Essential Duties & Responsibilities:
Welcome and assist guests with check-in and check-out processes using property management systems
Actively boost revenue by confidently promoting lodge offerings and upgrades through consultative, service-driven selling
Engage guests in proactive conversations that uncover hidden needs, leading to add-on experiences and stronger satisfaction
Respond to guest inquiries and special requests with warmth, accuracy, and a concierge-level approach to service
Leverage mobile devices, self-service kiosks, and property software to deliver seamless, tech-enabled guest experiences
Accurately verify guest identity, process secure payments, and manage billing with precision
Maintain accurate records of guest stays, room assignments, and transactions
Handle lost-and-found items with care and efficiency, ensuring proper documentation and guest follow-up
Communicate guest needs and feedback to appropriate departments for timely resolution
Keep the frontdesk and lobby area clean, organized, and welcoming to create a positive first and lasting impression
Offer knowledgeable guidance on resort amenities, local attractions, and directions to help guests make the most of their stay
Basic Qualifications & Skills:
Flexibility with schedule, including nights, weekends, and holidays
Strong previous customer service and/or sales experience
Successful background check and drug screening
Demonstrated empathy and a genuine desire to serve others; able to anticipate guest needs and turn moments of service into memorable experiences
Enthusiastic, positive, proactive, and dependable
Strong demonstrated teamwork and communication abilities
Demonstrated multitasking and prioritization skills in a fast-paced environment
Experience or ability to learn using mobile technology, frontdesk software, and self-service kiosks
Preferred Skills & Qualities:
High School Diploma or equivalent
Able to effectively upsell and cross-sell resort offerings
Strong consultative selling skills with the ability to tailor recommendations in real-time
Ability to build rapport quickly and use storytelling or product knowledge to drive interest
Physical Requirements
Ability to stand and/or sit for extended periods and to walk, bend, reach, and stoop regularly during a shift
Capable of lifting up to 30 lbs.
Comfortable working in a busy, loud, and guest-facing environment with frequent distractions
Ability to speak clearly, listen and respond attentively in a dynamic, fast-paced setting
Pay Rate: $$15.00 per hour /hr
An employees pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolfs total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on Apply Now or chat with a recruiter (bottom of your screen on Great Wolfs website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
RequiredPreferredJob Industries
Other
$15 hourly 60d+ ago
Front Desk Attendant
Triple Shift Entertainment LLC
Front desk agent job in Madison, WI
At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a FrontDesk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.
The frontdesk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests.
Responsibilities:
Greeting, welcoming, and directing guests with Spirit
Show Excellence by maintaining a positive attitude, remaining focused on customer needs.
Manage the scheduling of bowling lanes and equipment.
Educate guests on lane availability, pricing, and any ongoing promotions.
Respect. Assist guests in selecting appropriate equipment, such as shoes.
Process lane reservations, walk-in requests, and lane assignments
Handle cash and electronic payments
Answer customer inquiries via phone, email, or in-person
Maintain a clean and organized desk area
Manage equipment cleaning and organization (i.e., shoes)
Removes chipped and cracked bowling balls from racks as needed.
Removes bowling balls from ball return and returns to ball racks.
Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
Promote an atmosphere of teamwork by assisting co-workers.
Use Courage to communicates customer concerns and complaints to manager on duty.
Other duties as assigned.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Requirements
Previous customer service experience.
Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems.
Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays.
Excellent time management and the ability to prioritize tasks.
$22k-28k yearly est. 3d ago
Front Desk Sales Associate
PCRK Group
Front desk agent job in Madison, WI
Job DescriptionDescription:
Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you'll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment!
As a Sales Associate, you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you're outgoing, confident, and ready to take ownership of your success, we want you on our team!
Key Responsibilities:
Drive Sales Success: Actively promote and sell Massage Envy's membership programs, retail products, and premium services to meet or exceed individual and location sales targets.
Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions.
Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business.
Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach.
Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area.
Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance.
Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day.
Uphold Our Brand: Embody Massage Envy's Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere.
Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table.
Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment.
Requirements:
What We're Looking For:
A persuasive, outgoing personality who loves engaging with people and influencing decisions.
A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets.
Strong communication and relationship-building skills to connect with clients and close sales.
Confidence in a fast-paced, dynamic environment where you can take initiative and drive results.
Organizational skills to juggle multiple tasks while keeping sales at the forefront.
Passion for wellness and a belief in the value of Massage Envy's services.
Ability to stand for extended periods and maintain a professional, energetic presence.
Previous sales experience is a plus, but we're looking for drive and personality above all!
Why Join Us?
Be part of a vibrant, supportive team where your energy and ideas make a difference.
Opportunity to shine in a role that rewards persuasion, hustle, and results.
Competitive compensation with performance-based incentives for top performers.
Training and support to help you master our services and sales processes.
A fun, fast-paced environment where you can grow your sales skills and career.
Ready to Lead the Way in Sales? If you're a confident, persuasive go-getter who's ready to crush sales goals and create unforgettable customer experiences, apply now to join Massage Envy as a Sales Associate! Let's win together.
We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities.
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.
$22k-29k yearly est. 19d ago
Front Desk Clerk
Hilton Grand Vacations 4.8
Front desk agent job in Wisconsin Dells, WI
HGV Now Offering Daily Pay* Do you want to work for a company that inspires your best and moves you forward? Hilton Grand Vacations has a place for you. We will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of Hilton Grand Vacations!
We are looking for a FrontDesk Clerk to join our team at Christmas Mountain Village. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in an out of the property and responding to their requests. If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.
Schedule Details: Full-Time- Mid/Evening shift, including weekends and holidays.
Here's why you will love It here:
* Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
* Recognition Programs and Rewards
* Travel Discounts Program
* Outstanding Paid Vacation Program and Paid Sick Days
* Employee Assistance Program that supports your physical and mental wellbeing
* 401(k) program with company match
* Tuition reimbursement programs
* Employee Stock purchase program
* Numerous learning and advancement opportunities
* And more!
What will I be doing?
* Greet guests and owners on arrival.
* Check in/out guests.
* Generates folio and collects payments.
* Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
* Prepares and consistently restocks the frontdesk with supplies including preparing arrival packets and area information.
* Answering phones and directing calls.
* Other duties as assigned.
What are we looking for?
* Previous customer service experience.
* A professional demeanor
* Cash handling experience, preferred.
* Basic familiarity with technology.
* Proficient English language, both verbally and in writing.
* Ability to multi-task responsibilities and prioritize.
* Able to stand for prolonged periods of time
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What will I be doing?
* Greet guests and owners on arrival.
* Check in/out guests.
* Generates folio and collects payments.
* Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
* Prepares and consistently restocks the frontdesk with supplies including preparing arrival packets and area information.
* Answering phones and directing calls.
* Other duties as assigned.
What are we looking for?
* Previous customer service experience.
* A professional demeanor
* Cash handling experience, preferred.
* Basic familiarity with technology.
* Proficient English language, both verbally and in writing.
* Ability to multi-task responsibilities and prioritize.
* Able to stand for prolonged periods of time
$28k-32k yearly est. 14d ago
Receptionist/Cashier
Russ Darrow Group 4.3
Front desk agent job in Madison, WI
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees. What We Offer We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one. If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you! Summary We are seeking a Receptionist/Office Assistant with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. Shift Available: Monday through Friday 8am-4pm, some weekends are required (will have a different day off during the week) Starting Wage Range: $17-$19 per hour Responsibilities Assist customers both in person and on the telephone Receive cash, checks and credit card payments from customers and issue change accurately Answer phones and direct customers to the proper department and follow up in a timely manner Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
* Experience with Microsoft Office suite is a plus
* Customer service experience
* Available to work flexible hours on weeknights & weekends
* Ability to communicate customers' interests needs and requests to management and sales personnel
* Professional personal appearance
Benefits
* Competitive Compensation Plans
* Full Benefits Package
* Medical, Dental & Vision
* 401k with Company Match
* HSA with Company Contribution
* PTO
* Growth and Advancement Opportunities
* Continuous Training and Development
$17-19 hourly 19d ago
Receptionist
Host 4.5
Front desk agent job in Madison, WI
Job Description
Join Our Team as a Receptionist at Host!
Are you a people person with a knack for organization and a warm, welcoming demeanor? Host, a dynamic and friendly business located in Madison, WI, is looking for a professional and personable Receptionist to be the first point of contact for our clients and visitors. If you're ready to bring your skills to a team that values excellence and connection, we'd love to hear from you!
What You'll Do:
As the face of our company, you'll play a vital role in creating a positive first impression and keeping our operations running smoothly. Here's a snapshot of what your day-to-day might look like: - Greet and welcome clients, visitors, and team members with professionalism and a friendly attitude. - Answer and direct phone calls, emails, and inquiries to the appropriate person or department. - Manage scheduling, appointments, and meeting room bookings. - Maintain a clean and organized reception area. - Assist with administrative tasks, such as filing, data entry, and handling incoming and outgoing mail. - Provide support to other departments as needed.
What We're Looking For:
We're seeking someone who is organized, approachable, and ready to hit the ground running. To succeed in this role, you'll need: - 1 year of experience in a receptionist, administrative, or customer-facing role. - Strong communication and interpersonal skills. - A professional demeanor and a customer-focused mindset. - Proficiency in basic office software (e.g., Microsoft Office Suite). - Excellent organizational skills and attention to detail.
Why Join Host?
At Host, we pride ourselves on fostering a welcoming and collaborative environment where every team member is valued. While we don't offer additional benefits at this time, we believe in creating a workplace where you can grow, contribute, and feel part of something meaningful.
Our Culture and Values:
At Host, we're all about connection, professionalism, and making every interaction count. We believe in teamwork, respect, and providing a positive experience for everyone who walks through our doors. If you're looking for a role where your contributions truly matter, this is the place for you.
Ready to Apply?
If this sounds like the perfect fit for you, we'd love to hear from you! Submit your application today and take the first step toward joining our team at Host. We can't wait to meet you!
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$22k-28k yearly est. 3d ago
Receptionist PT EVERY OTHER WEEKEND
Legacy Village of Hendersonville
Front desk agent job in Madison, WI
The Concierge is an open area, frontdesk position that is a greeter to all visitors and a resource for residents and families. Duties include handling specific resident services, providing support to management and other departments and includes the following duties:
* Extend a prompt, warm and inviting welcome to all visitors.
* Answer calls in a friendly and professional manner.
* Maintain a clean and neat reception area making a good first impression.
* Seek administrative support as needed.
* Perform multiple tasks simultaneously in a fast-paced, high-volume environment.
Welcome with Warmth. Support with Purpose. Create a Legacy.
At Legacy Senior Living, the first impression matters - and you're the face of our community. As a Receptionist, you'll set the tone of hospitality and care that defines every resident's and visitor's experience. Your friendly, professional presence is the heart of connection for residents, families, staff, and guests.
* --
Your Mission as Receptionist
You're more than a greeter-you're a coordinator, a communicator, and a calming presence in a busy, fast-paced environment. Your role ensures smooth day-to-day operations by managing communication, scheduling, and providing vital support to both residents and the broader team.
* --
What You'll Do
Communication & Customer Service
* Greet all visitors warmly and professionally, making them feel welcome and comfortable
* Answer phones promptly, with excellent telephone etiquette, and relay messages accurately and quickly
* Handle appointment scheduling and coordination for residents and staff
* Provide friendly assistance and answer questions from families, vendors, and guests
Administrative & Operational Support
* Maintain a clean, organized, and welcoming reception and lobby area
* Manage incoming and outgoing mail and packages, including FedEx shipments
* Maintain inventory of office and break room supplies, ordering as needed
* Support the Business Office Manager with clerical duties including accounts payable assistance
* Transport residents to and from doctor's appointments safely and on schedule
* Assist with multi-tasking demands in a high-volume environment
* --
Who You Are
* A naturally warm and cheerful communicator with strong customer service skills
* Well-organized, dependable, and able to manage multiple tasks efficiently
* Proficient in Microsoft Word, Excel, Outlook, and other standard office software
* Possess a valid driver's license and clean driving record
* Comfortable handling sensitive information with professionalism and discretion
* High school diploma or equivalent required; additional office training a plus
* --
Why Legacy?
Joining Legacy means working in a supportive environment that values your role in creating a home-like atmosphere. You'll enjoy:
* Competitive pay and consistent scheduling
* Comprehensive benefits including medical, dental, vision, and life insurance
* PTO and paid holidays
* Opportunities for growth and continued learning
* A team-oriented culture built on respect, servant leadership, and community
* --
Be the Welcome Everyone Remembers. Join Legacy Senior Living.
If you're ready to be the friendly face and steady voice that connects our community, apply today and start making a difference every day.
Qualifications
* Excellent customer service skills
* Good organizational and time management skills
* Good problem-solving skills
* Mature, cheerful personality
* Desire to work with senior adults
* Must be willing to work hours required to complete the duties of the position, including weekend and holiday hours as scheduled.
Knowledge Requirements
* Must have minimum high school degree. (Prefer 2-4-year college degree)
* Professional communication skills
* Telephone etiquette and customer service
* Any additional required training
$23k-30k yearly est. 28d ago
Front Desk & Sales for Physical Therapy Clinic
Balance Within-Integrative Physical Therapy
Front desk agent job in Delafield, WI
Job Description
ACTIVELY HIRING - FrontDesk & Sales
Patient Care Coordinator for a Growing Physical Therapy Clinic
Who We Are Looking For:
Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day?
Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives?
Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role.
About Us - Balance Within Integrative Physical Therapy
We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries.
Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again.
We encourage you to examine our clinic website to best understand who we are and the patients we serve: ***********************
Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities.
The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position.
The Role:
Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects.
Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us.
To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you?
The Tasks:
Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play:
Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations.
Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking
Successfully handle price objections
Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service
Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again.
Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills.
Participate actively in team trainings and meetings/strategy sessions.
Engage successfully in client management on a regular basis.
Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business.
Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business.
Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy.
Ensure people show up excited for their appointment after scheduling and know what to expect their first day
Follow up with patients over the phone to ensure satisfaction is being achieved
Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community.
Foster deep relationships with patients
Respond to email and social media inquiries, comments
Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry.
Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business
Assist with special projects to support clinic growth
Skills/Competencies Needed:
Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients.
Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally).
Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning.
Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities.
Dependability: Follows through on commitments; lives up to verbal and written agreements.
Proactivity: Acts without being told what to do. Brings new ideas to the company
Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others.
Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer.
Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business.
Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities.
Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered.
Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business.
Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information.
Persistence: Demonstrates the willingness to go the distance and be creative to get something done.
Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person.
Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services.
Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients.
Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with.
Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business.
What We Will Do For You:
Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers
Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration
Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented
Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact
Opportunity to be a difference maker in our patients' lives every day
Compensation:
Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance.
Hours:
20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term.
Location:
This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week.
THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION!
We look forward to hearing from you soon!
~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy
*NOTE: Balance Within LLC is an equal opportunity employer
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$26k-34k yearly est. 10d ago
Chiropractic Office Receptionist
Connect Chiropractic
Front desk agent job in Delafield, WI
Are you the key to unlocking a world of wellness? Join us at Connect Chiropractic as our full-time Chiropractic Office Receptionist and become a vital part of our team dedicated to transforming lives.
With competitive hourly rates ranging from $18 to $23 per hour and a suite of benefits, including 8 paid holidays, 40 hours of PTO (*after one year of employment), unlimited unpaid PTO, group discounts for health, dental, and vision insurance, $50/month membership reimbursement, and free chiropractic care for employees and their family members, this role offers more than just a job-it's an opportunity to thrive while making a meaningful impact.
ABOUT US:
Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset. We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast-paced atmosphere that makes our office an exciting place to work.
WHAT WE NEED FROM YOU:
Qualifying for this exciting opportunity is easy, all you need is:
A high school diploma or equivalent
WHAT YOU CAN EXPECT:
Step into a world where every interaction matters. As our Chiropractic Office Receptionist, your day is a dynamic blend of warmth, efficiency, and care. From greeting patients with a smile that sets the tone for their visit to seamlessly managing appointments and inquiries, you're the heartbeat of our practice. Your knack for organization ensures that our office runs smoothly, while your empathy creates an atmosphere where everyone feels valued and supported.
YOUR SCHEDULE:
This position is full-time, working Monday through Thursday at both our Delafield and Wauwatosa offices.
UNLOCK YOUR POTENTIAL AND EMBARK ON A JOURNEY WITH US!
Our initial application process is quick and effortless-just 3 minutes of your time is all it takes! Become a part of our team and experience the satisfaction of contributing to something greater than yourself. We can't wait to welcome you aboard as our part-time Chiropractic Office Receptionist!
$18-23 hourly 59d ago
Front Desk & Sales for Physical Therapy Clinic
Balance Within
Front desk agent job in Delafield, WI
ACTIVELY HIRING - FrontDesk & Sales
Patient Care Coordinator for a Growing Physical Therapy Clinic
Who We Are Looking For:
Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day?
Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives?
Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role.
About Us - Balance Within Integrative Physical Therapy
We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries.
Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again.
We encourage you to examine our clinic website to best understand who we are and the patients we serve: ***********************
Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities.
The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position.
The Role:
Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects.
Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us.
To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you?
The Tasks:
Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play:
Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations.
Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking
Successfully handle price objections
Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service
Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again.
Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills.
Participate actively in team trainings and meetings/strategy sessions.
Engage successfully in client management on a regular basis.
Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business.
Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business.
Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy.
Ensure people show up excited for their appointment after scheduling and know what to expect their first day
Follow up with patients over the phone to ensure satisfaction is being achieved
Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community.
Foster deep relationships with patients
Respond to email and social media inquiries, comments
Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry.
Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business
Assist with special projects to support clinic growth
Skills/Competencies Needed:
Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients.
Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally).
Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning.
Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities.
Dependability: Follows through on commitments; lives up to verbal and written agreements.
Proactivity: Acts without being told what to do. Brings new ideas to the company
Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others.
Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer.
Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business.
Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities.
Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered.
Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business.
Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information.
Persistence: Demonstrates the willingness to go the distance and be creative to get something done.
Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person.
Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services.
Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients.
Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with.
Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business.
What We Will Do For You:
Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers
Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration
Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented
Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact
Opportunity to be a difference maker in our patients' lives every day
Compensation:
Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance.
Hours:
20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term.
Location:
This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week.
THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION!
We look forward to hearing from you soon!
~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy
*NOTE: Balance Within LLC is an equal opportunity employer
$29k-36k yearly est. Auto-Apply 60d+ ago
Front Desk Clerk
Description This
Front desk agent job in Wisconsin Dells, WI
HGV Now Offering Daily Pay*
Do you want to work for a company that inspires your best and moves you forward? Hilton Grand Vacations has a place for you. We will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of Hilton Grand Vacations!
We are looking for a FrontDesk Clerk to join our team at Christmas Mountain Village. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in an out of the property and responding to their requests. If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.
Schedule Details: Full-Time- Mid/Evening shift, including weekends and holidays.
Here's why you will love It here:
Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!
What will I be doing?
Greet guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepares and consistently restocks the frontdesk with supplies including preparing arrival packets and area information.
Answering phones and directing calls.
Other duties as assigned.
What are we looking for?
Previous customer service experience.
A professional demeanor
Cash handling experience, preferred.
Basic familiarity with technology.
Proficient English language, both verbally and in writing.
Ability to multi-task responsibilities and prioritize.
Able to stand for prolonged periods of time
Extraordinary People,
Exceptional Benefits on Day One
Benefits start on your first day of work with no waiting period!
Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What are we looking for?
Previous customer service experience.
A professional demeanor
Cash handling experience, preferred.
Basic familiarity with technology.
Proficient English language, both verbally and in writing.
Ability to multi-task responsibilities and prioritize.
Able to stand for prolonged periods of time
What will I be doing?
Greet guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepares and consistently restocks the frontdesk with supplies including preparing arrival packets and area information.
Answering phones and directing calls.
Other duties as assigned.
$21k-26k yearly est. Auto-Apply 18d ago
Front Desk Staff
YMCA of Dane County 3.4
Front desk agent job in Madison, WI
FrontDesk Staff - West YMCA
PART TIME! Mornings and Weekends!
FREE YMCA FAMILY MEMBERSHIP!
$15.00-16.00 per hour
Are you passionate about making a lasting impact on your community? We are currently looking for high-energy individuals with a passion for helping others to join our team!
Our FrontDesk Staff are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive work environment, supervises a dedicated membership team, and greets and interacts with guests in a friendly and professional manner.
WHY the Y? Excellent Benefits!
AMAZING retirement plan with unprecedented company contribution
Growth opportunities!
FREE YMCA Membership!
Responsibilities:
Greet members, prospective members, and guests, providing exceptional customer service.
Answer phones in a friendly manner and assist callers with a variety of questions.
New member sign-up.
Respond to member questions and concerns in a timely and professional manner
Qualifications:
Motivated to maintain an excellent customer service reputation
Strong oral and written communication and interpersonal skills
Strong attention to detail, organization, and follow-up abilities
Ability to work effectively and efficiently in a fast-paced setting
High school or equivalent (Preferred)
Customer Service: 1 year (Preferred) but WILL TRAIN
The YMCA of Dane County is an equal opportunity employer and we are committed to a diverse and inclusive workforce. We offer equal employment opportunities to all persons without regard to race, color, religion, creed, sex, national origin or ancestry, age, handicap, disability, veteran status or any other classification protected by applicable state law.
$15-16 hourly 7d ago
Front Desk Sales Associate
PCRK Group
Front desk agent job in Madison, WI
Full-time, Part-time Description
Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you'll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment!
As a Sales Associate, you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you're outgoing, confident, and ready to take ownership of your success, we want you on our team!
Key Responsibilities:
Drive Sales Success: Actively promote and sell Massage Envy's membership programs, retail products, and premium services to meet or exceed individual and location sales targets.
Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions.
Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business.
Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach.
Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area.
Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance.
Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day.
Uphold Our Brand: Embody Massage Envy's Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere.
Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table.
Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment.
Requirements
What We're Looking For:
A persuasive, outgoing personality who loves engaging with people and influencing decisions.
A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets.
Strong communication and relationship-building skills to connect with clients and close sales.
Confidence in a fast-paced, dynamic environment where you can take initiative and drive results.
Organizational skills to juggle multiple tasks while keeping sales at the forefront.
Passion for wellness and a belief in the value of Massage Envy's services.
Ability to stand for extended periods and maintain a professional, energetic presence.
Previous sales experience is a plus, but we're looking for drive and personality above all!
Why Join Us?
Be part of a vibrant, supportive team where your energy and ideas make a difference.
Opportunity to shine in a role that rewards persuasion, hustle, and results.
Competitive compensation with performance-based incentives for top performers.
Training and support to help you master our services and sales processes.
A fun, fast-paced environment where you can grow your sales skills and career.
Ready to Lead the Way in Sales? If you're a confident, persuasive go-getter who's ready to crush sales goals and create unforgettable customer experiences, apply now to join Massage Envy as a Sales Associate! Let's win together.
We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities.
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.
$22k-29k yearly est. 60d+ ago
Front Desk Attendant
Triple Shift Entertainment LLC
Front desk agent job in Sun Prairie, WI
At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a FrontDesk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.
The frontdesk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests.
Responsibilities:
Greeting, welcoming, and directing guests with Spirit
Show Excellence by maintaining a positive attitude, remaining focused on customer needs.
Manage the scheduling of bowling lanes and equipment.
Educate guests on lane availability, pricing, and any ongoing promotions.
Respect. Assist guests in selecting appropriate equipment, such as shoes.
Process lane reservations, walk-in requests, and lane assignments
Handle cash and electronic payments
Answer customer inquiries via phone, email, or in-person
Maintain a clean and organized desk area
Manage equipment cleaning and organization (i.e., shoes)
Removes chipped and cracked bowling balls from racks as needed.
Removes bowling balls from ball return and returns to ball racks.
Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
Promote an atmosphere of teamwork by assisting co-workers.
Use Courage to communicates customer concerns and complaints to manager on duty.
Other duties as assigned.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Requirements
Previous customer service experience.
Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems.
Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays.
Excellent time management and the ability to prioritize tasks.
$22k-28k yearly est. 10d ago
Front Desk Night Audit (Overnight Position) Comfort Inn Johnson Creek
5601 Lovers Lane Hotel
Front desk agent job in Johnson Creek, WI
Introduction:
We are seeking a friendly and professional FrontDesk Night Auditor to join our team at our hotel. The FrontDesk Night Auditor will be responsible for managing reservations, running our audit/ rolling over the day, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Run Night Audit
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a frontdeskagent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
How much does a front desk agent earn in Madison, WI?
The average front desk agent in Madison, WI earns between $24,000 and $34,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Madison, WI
$29,000
What are the biggest employers of Front Desk Agents in Madison, WI?
The biggest employers of Front Desk Agents in Madison, WI are: