Front desk agent jobs in Maine

Job Summary & Responsibilities Customer Service Professional - 5 Star Facility! Compensation: $20.00 per hour + Bonus (additional $2-$4 per hour) = Total hourly compensation = $22-$24 per hour! Summary: Our client is a highly specialized, elite company focused in the automotive industry, with an extraordinary emphasis on services. The client's main priority is to deliver luxury experience to their clients. The ideal candidate is a highly gifted, experienced and dedicated Customer Service Professional. Provides 5 Star Guest Service to current and future guests, as well as, partners and their guests and employees. Develops business and retains and services clients in the specified geographic region. Duties and Responsibilities: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Ensures each and every guest entering the facility has an exceptional experience Answers incoming guest telephone calls in a courteous and professional manner Possesses and maintains thorough knowledge of the hospitality industry as assigned Negotiates agreements with guests Opens and closes contracts; ensuring all required client paperwork is complete and accurate Responds to and investigates guest inquiries, concerns, and issues via phone, fax, mail, and email in a timely and courteous manner Assists all guests with inquiries and concerns in a professional and friendly manner both on the telephone and in person Understands and communicates information regarding the company products, services, and policies to new and existing clients Possesses and maintains thorough knowledge of our services and products. Perform pick-up and drop-off service for guests Assist in shuttle, delivery or logistics between locations. Researches guests prior to their arrival and offer service upgrade Use company wide programs, sales development, prospecting projects, guest events and reporting for group business development Achieve monthly, quarterly and annual revenue goals as outlined Maintain and organize work area Must be in proper uniform at all times when working Must be ready to work at the start of scheduled shift Follow lawful directions from supervisors Uphold the company non-disclosure and confidentiality policies and agreements Work evenings, weekends and holiday work hours as required Other duties as directed Essential: Ability to and proven track record of management of guest services effectively and successfully Ability to work individually or within a team environment Ability to work a flexible schedule including weekends, evenings, and holidays Ability to maintain and project professional behaviors towards guests and associates Ability to work in varying environments, such as indoors and outdoors Must be a self-starter and proactive Excellent guest service skills Commitment to excellence and high standards Excellent written and verbal communication skills Good judgment with the ability to make timely and sound decisions Ability to accept instructions or directions and see through to completion Demonstrated ability to make successful presentations to individuals and/or groups Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Requirements Minimum Requirements: Ability to work individually or within a team environment High School Diploma or equivalent - College Degree Preferred Must be a self-starter and proactive Excellent customer service skills; commitment to excellence and high standards Excellent written and verbal communication skills Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages Excellent problem resolution Strong interpersonal skills Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Physical Requirements: Ability to stand, walk, bend and reach for up to 8 hours Ability to lift a minimum of 45 lbs without assistance Ability to work in weather and elements and with varying degrees Work between frequently alternating environments; inside and outside, sun light and office light Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. Benefits 2022 Employee Benefits for Full-Time Employees: 100% Employer Paid Medical, Dental, Vision $25,000.00 Basic Employee Life/AD&D Insurance Short & Long Term Disability Insurance (for those in states where it is not offered) ▪ Employee Assistance Program ▪ Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney ▪ Identity Theft Assistance Services ▪ Travel Assistance through Mutual of Omaha ▪ COVID19 Resources (tele-health, metal health benefits and testing) ▪ Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services, ▪ Pharmacy Discount Programs through CVS & Good RX ▪ 401(k) Retirement Program and Education on Financial Services ▪ Supplemental Employee Spouse and Child Life ▪ 2 Weeks accrued Vacation with cash out program after 1st year! ▪ Generous Sick and Safe accrued Pay ▪ 7 Paid Holidays ▪ Paid Birthday off! ▪ Cell Phone Pay of $40.00 a Month for hourly employees ▪ $1,500.00 Retention Bonus (1 year) ▪ $1,000.00 Referral Bonus Program ▪ Employee Discounts for Auto Rentals (Friends & Family) ▪ Employee Wholesale Auto Purchase Program ▪ Perks @Work Program thousands of discounts for just about everything! ▪ Access to full library of online professional career training; from sales to software and nearly everything in between.

Job DescriptionFront Desk Agent - Anchorage By The SeaLocation: Ogunquit, ME Job Type: Full-Time Compensation: $18 per hour Job OverviewAnchorage By The Sea is seeking a customer-focused Front Desk Agent to join our team. This role is responsible for guest registration, managing reservations, and providing guests with information about the hotel and surrounding area. If you excel in customer service and have previous experience in a service-related role, we encourage you to apply.Responsibilities Manage online, phone, and in-person room reservations in a fast-paced environment Communicate relevant shift information to the next shift and direct supervisor Welcome guests, process check-ins and check-outs, distribute room keys, and explain hotel amenities Process payments and resolve any discrepancies Address guest concerns and complaints in a professional and timely manner Provide guests with information about local attractions and amenities Collaborate with team members to ensure guest accommodations meet hotel standards and special requests are fulfilled Maintain a clean, organized, and well-functioning workstation Follow training procedures and adhere to standard operating procedures Perform additional duties as assigned by management Requirements High school diploma or equivalent experience Minimum of one year of experience in a related position Ability to work onsite at the hotel location Flexible availability for both day and night shifts Proficiency in English (reading, writing, speaking) Willingness to learn new technology platforms Ability to stand for extended periods at the front desk Ability to lift and push up to 50 lbs., including guest luggage (limited) Strong ability to work independently Friendly, professional, and customer-service-oriented demeanor Preferred Qualifications Previous experience in a customer-facing role Proficiency in Microsoft Office Suite Bilingual skills, with preference for Spanish or French

Part time and full time positions available Company Intro Are you a hospitality professional with a strong work ethic who enjoys working with people? Are you looking for an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you! Lafayette Hotels, a renowned family-owned and operated company with over 30 hotels and restaurants throughout Maine and New Hampshire, is seeking friendly, guest focused individuals to join our team. With properties in stunning locations such as Maine's Acadia National Park, the Southern Maine Beaches, and New Hampshire's White Mountains, Lafayette Hotels offers a perfect blend of work and adventure. **************************** Job Summary We are seeking a positive, service-oriented, energetic and self-motivated Night Auditor to join our team. The Night Auditor works the overnight front desk shift generally from 10PM - 6A or 11PM-7AM. We value dependability and honesty the most in our Night Auditors. Daily Duties Answer phone calls and assist any guest requests - towel requests, noise complaints, lock outs etc Communicate any issues with morning shift and other departments Welcome late arrivals Walk property periodically throughout the evening Adhere to and enforce all safety and emergency procedures and inform upper management of any unsafe conditions Other responsibilities as assigned Requirements & Qualifications Self motivated and independent Friendly and service oriented attitude Presentable and professional Able to stand on feet for up to 8 hours Able to read and write English Basic/intermediate computer skills High School Degree Some weekend availability, when we are busiest, is generally required in the hospitality industry Previous experience is preferred, but not required - we are willing to train someone with the right attitude Lafayette Hotels is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Work schedule 8 hour shift Night shift Supplemental pay Bonus pay Benefits Employee discount Paid training

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

Sunday River is seeking full-time Hotel Front Desk Agents for our busy winter season! Provide a warm welcome and fond farewell to each guest and create magic moments throughout the guests' stay. You will be on the front line, making great first impressions for our guests, providing information about the resort and local area, and offering a full range of hotel amenities and services to them. Responsibilities will also include settling guest accounts upon check-out, resolving guest issues, and completing special requests in accordance with our service values. Responsibilities * Exceed guests' expectations throughout their stay * Go above and beyond to satisfy guests' needs to special requests * Assist all guests with any questions or concerns * Check guests in with a warm and friendly demeanor * Ensure accurate room reservations and room assignments across the hotel * Provide information to guests regarding all Sunday River products and services * Sell lift tickets and other products * Assist with phone inquiries * Run pre-arrival reports on a regular basis Qualifications * High school degree or equivalent. Previous experience is preferred but not required. * Must be able to perform all duties and responsibilities of the position satisfactorily. Compensation & Benefits * Wages range from $17 to $20 per hour, depending on experience, with opportunities for professional growth and advancement. * Seasonal Team Member perks include: * Free ski and golf pass for self, and additional passes for dependents of full-time Team Members. * Resort discounts on lessons, equipment rentals, dining, lodging, retail, and spa. * Eligibility for affordable Team Member housing.

Job Summary You will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests. You will warmly greet guests and assist them with their travel itinerary, reservations, and overall guest experience details. You will be able to promote hotel services and amenities to the guests, and connect the guest to local and authentic experiences in the community. Are you friendly and able to work in a fast-paced environment? The Hotel overnight front desk agent attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Full Time Benefits: Health, Dental, Vision Insurance Life and AD&D Insurance Long-Term Disability Insurance Voluntary Accident and Critical Illness Plans Optional Supplemental Life Insurance 401k match of 100% for 3% Referral Bonuses Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels Paid Time Off - Earn up to 2 Weeks of PTO Within Your First Year Responsibilities Use your exceptional written and verbal communication skills to provide ideas about guest amenities and experiences, and organize itineraries and reservations on their behalf. Utilize the freedom to go beyond to become an expert in the local community and confidently connect vistors to unique and unforgettable experiences in the local area. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Have an impeccable eye for detail to ensure accuracy and efficiency. Qualifications Excellent guest service skills Excellent verbal and written communication skills Proficiency with computers Previous front desk agent or night audit experience preferred Knowledge of Opera a plus Ability to work 3rd shift and weekends Ability to stand, walk and lift up to 25 lbs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or any other characteristic protected by federal, state or local laws.

Requirements Must be knowledgeable in Microsoft Word and Outlook Ability to multi-task and stay organized required Experience with billing insurance preferred Experience scheduling in a software system preferred Ability to communicate effectively orally and in writing required Experience working in a professional office environment preferred Salary Description $18 per hour

About the Role: The Office Admissions Coordinator is an integral member of the admissions team supporting the overall administrative functions of the office. As the first point of contact, this role is responsible for supporting the initial intake process for clients, within the continuum of care, by gathering necessary information, verifying eligibility, scheduling appointments, and completing administrative tasks. This position ensures that all incoming clients receive the necessary information and support to facilitate a smooth experience. By maintaining accurate records and coordinating with various departments, the coordinator helps streamline operations and improve client satisfaction. Recent administrative experience is strongly preferred. Responsibilities include: Provides a positive, professional welcome, and support to all clients and guest Manages the client intake process, including scheduling appointments and collecting necessary documentation Provides overall administrative support to the organization Supports incoming calls to the agency, redirecting calls appropriately Monitors general voicemail mailbox and re-distributes messages to rightful recipient Navigates and utilizes electronic health record (EHR) efficiently Tracks client's portal access and portal request to clients receiving OP services Updates scheduling systems with appointments and cancellations Assists clients in insurance/ behavioral health care coverage transactions Creates, maintains and updates client documentation, waiting lists, and appointment schedules Performs billing related functions; communicates with internal and external systems Oversees office supply inventory and purchasing for Crossroads Works with clinical and leadership staff to maintain a smooth, efficient operation; record keeping, scheduling, office assignments etc Adheres to all agency policies, procedures, and protocols Maintains client confidentiality Assists with the intake and admission process for all clients Ensures client paperwork is received and processed accurately Support admissions functions including but not limited to level of care screenings as directed by leadership/supervisor Fulfills all agency medical records request timely Supports the accomplishment of goals and milestones as determined by the organization strategic plan Models the values and commitments of the organization Performs additional responsibilities as assigned and relevant to the support of the organization Minimum Qualifications: High school diploma or equivalent; associate's or bachelor's degree in behavioral health administration or related field preferred Proven experience in a behavioral healthcare setting in admissions or administrative services Strong organizational skills and attention to detail Preferred Qualifications: Experience with electronic health record (EHR) systems Knowledge of healthcare regulations and compliance standards Skills: The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with patients and their families. Organizational skills are utilized daily to manage multiple admissions and maintain accurate records efficiently. Attention to detail is critical when verifying patient information and ensuring compliance with healthcare regulations. Preferred skills, such as familiarity with EHR systems, enhance the coordinator's ability to streamline processes and improve data management. Monday through Friday, 8:30am to 4:30pm

Job Description World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is the second fastest-growing insurance broker in the U.S. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Position Overview The Receptionist at World Insurance Associates is responsible for managing calls coming into the main phone line, receiving, and distributing mail, as well as additional administrative duties to support the office. Essential Duties and Responsibilities First line of contact to receive and distribute a high volume of calls coming into phone line Distribute faxes via the agency management system Responsible for keeping inventory of all office supplies and placing approved orders for replenishment as needed Performs all other general administrative related duties as assigned Responsible for receiving, processing and distribution of physical and electronic mail as needed Assist in any processing for Commercial Lines and Personal Lines departments Qualifications Work experience with customer service responsibilities Computer savvy and proficient in MS Office including Power Points, Word, Excel, Outlook, Adobe. Excellent verbal communication skills Ability to multi-task in a fast paced and deadline driven environment Must be able to maintain professionalism and a positive service attitude Can handle sensitive information with the highest degree of integrity and confidentiality Strong attention to detail and excellent organizational skills required Exceptional customer service skills, over the phone and in person, with our customers and internal departments Sense of urgency and problem-solving skills Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-KS1 Powered by JazzHR 0bsIh52Cw4

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. We are looking for a new team member to work a Saturday & Sunday 8am- 2pm Responsibilities Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash Requirements High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match Medical, Vision & Dental Benefits Tuition Reimbursement Program Vacation and Health & Wellness Paid Time Off * Eligibility may vary by employment status

Job DescriptionSalary: Wabanaki Public Health & Wellness (WPHW)is growing, and we are excited to be adding new people to our team! If you value inclusivity, balance, and cultural centeredness and have a true passion for serving others, you may be a great fit for our team! Position Summary: The Receptionist provides the first point of contact for patients, families, staff, and visitors at Cedar Roads Detox, an ASAM Level 3.7 medically monitored inpatient program in Bangor, Maine. This role supports daily front office operations, ensures smooth communication and scheduling, and assists the Administrative Lead with clerical and administrative tasks. The Receptionist plays an important role in maintaining patient confidentiality, upholding regulatory standards, and creating a welcoming, professional environment. Duties and Responsibilities: Greet and assist patients, families, and visitors in a professional, culturally sensitive manner. Answer and route phone calls, take messages, and provide accurate information as appropriate. Manage front desk operations, including patient check-in, intake paperwork, and appointment scheduling. Support admissions by coordinating documentation and notifying nursing staff of patient arrivals. Record, prepare, and distribute accurate meeting minutes for staff meetings and other assigned sessions, ensuring timely documentation and follow-up on action items. Assist with filing, copying, scanning, and preparing administrative documents as directed by the Administrative Lead. Monitor and maintain front office supplies; submit requests to Director for procurement needs. Support coordination of staff schedules, meetings, and calendar management. Assists with accurate data collection and reporting for census tracking, payer requirements, and quality monitoring. Assist with procurement, facility operations, and vendor coordination. Provide clerical support for audits, licensing visits, and accreditation reviews. Uphold HIPAA, 42 CFR Part 2, and organizational confidentiality standards in all interactions. Assist with mail handling, package deliveries, and courier coordination. Participate in team meetings and trainings as assigned. Perform other duties as assigned by the Administrative Lead or Director to support safe and efficient facility operations. Education and Experience Required: Minimum: High school diploma or equivalent. Preferred: Associates degree in business, healthcare administration, or related field, or equivalent administrative experience. Prior experience in a healthcare or behavioral health setting preferred. Proficiency with Microsoft Office and ability to learn EMR systems (Kipu preferred). Knowledge of HIPAA and confidentiality requirements preferred. Skills and QualificationsRequired: Professional communication and customer service skills. Strong organizational and multitasking ability. Attention to detail with accurate data entry and recordkeeping. Ability to handle sensitive information with confidentiality and integrity. Collaborative, team-oriented approach to supporting staff and patients. Flexibility to adapt to changing priorities in a fast-paced environment. Work Schedule/Expectations Full-time, MondayFriday, 40 hours per week. On-site position at Cedar Roads Detox in Bangor. Occasional flexibility required to support admissions or operational needs outside standard hours. Must pass criminal background check Wabanaki Public Health & Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

A hired team member would be responsible for opening the gym on a full-time level, Monday to Friday from 4:45 am-12 pm. A team member will be responsible for greeting members as they enter the establishment as well as answering the phone as needed. Additionally, a hired team member will be responsible for signing up prospective members and handling a cash register. As needed there will be cleaning tasks to be completed daily. Currently, we are hiring for Monday to Friday 4:45 am-12 pm for a total of 36 hours per week. Come join a fun energetic atmosphere at World Gym's front desk! At this time, masks are recommended but not required. We have increased cleaning and added daily tasks to prevent the spread of COVID in the gym. Compensation: $15.00 per hour The iconic World Gym brand was founded in 1976 by Joe Gold during the glory days of "Muscle Beach" in Venice, CA. Joe was one of the original ringleaders of Muscle Beach. In his prime, he toured with Mae West, and was at the heart of the cozy connection that has always existed between the Muscle Beach fitness scene and the celebrity of Hollywood. Joe blazed a trail followed later by the likes of Arnold Schwarzenegger, Lou Ferrigno, and Dave Draper to name just a few - all of whom had significant Hollywood careers and an intimate connection to and love for World Gym. Since that time, World Gym has evolved into an internationally recognized brand that has captured the imagination of people around the globe. Given its storied past, it is no surprise that World Gym is one of the most celebrated fitness brands in the world today. World's Gym is committed to always remaining a true gym, not a resort. This is the place for the serious, no-nonsense workout; where great shape is an authentic passion. We believe in empowering our members to lift themselves to greatness and letting confidence thrive while the mind and body grow strong. By offering expertise and state of the art equipment, we have the inspiration and tools to change lives.

* Greet patients in an appropriate, welcoming manner. * Answers phone calls using the Telephone Etiquette process and refers calls as appropriate. * Forward calls needing triage to the office nurse or the PCP's Medical Assistant. * Have appropriate Passport training and verify all insurance cards at time of registration. Stay up to date with all Passport changes and updates. * Collect co-pays at time of visit. * Ability to schedule tests, procedures, and referrals. * Ability to prepare medical records for review for Insurance Companies or for Lawyer Requests. * Ability to scan reports into patient charts, using the appropriate method. * Verify the Patient Portal daily to make sure patient concerns are addressed. Make sure to notify providers if some remain unaddressed. * Assist with filling out of Pre-Authorization forms as needed. * Fill out demographics on forms for providers (i.e., DMV, Disability, ML, FMLA). * Have appropriate EMR training and stay up to date will all changes as they arise. * Have appropriate HMS training and stay up to date with changes as they arise. * Make sure to inform the provider and MA when an ACO patient calls to cancel or reschedule an appointment. (ACO patients are flagged in our Cerner system) * When working at the check-out window and scheduling patients for Mammograms, make sure to completely fill out the first section of the Mammogram log. * When working the check-out window, make sure to always verify the patient's name and DOB and highlight that information on the visit summary, along with highlighting their next appointment. * Ability to inform office nurse or provider when a patient call reporting complications after a procedure or surgery. * Assist in the training of new receptionists, if needed * Pick up mail if necessary. * Report missing office supplies to the Lead Receptionist or Office Manager. * Maintain Practice environment. Ensure compliance with RHC guidelines, licensing, accreditation requirements and assure compliance with HIPPA policy. * Perform such related duties not listed herein but deemed in the best interest of the Medical Practices and NMMC. EDUCATION, TRAINING AND EXPERIENCE: * High School graduate or equivalent and prior experience or training in the medical field. * Familiarity with computer science and medical terminology is desirable, also previous public contact work. * Bilingual with French is desired. * On the job training will be provided. WORKER TRAITS: * Effective communication skills. Verbal ability is necessary for reading comprehension, as is written abilities. * The ability to plan, organize and implement activities. * Self-motivated with ability to work independently. * Ability to multitask. * Ability to work well with others and promote teamwork. * Conform to policy and procedure in regard to attendance, working hours and punctuality. * Application to duties. * Maintain and respect confidentiality. * Participate in all mandatory in-services as required by NMMC. * Behave in a courteous, professional manner at all times. * Actively be involved in the day-to-day operations, with the goal of achieving exceptional customer service, and increased office productivity.

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

We are looking to hire both morning and evening shifts. Company Intro Are you a hospitality professional with a strong work ethic who enjoys working with people? Are you looking for an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you! Lafayette Hotels, a renowned family-owned and operated company with over 30 hotels and restaurants throughout Maine and New Hampshire, is seeking a friendly Front Desk Agent to join our team. With properties in stunning locations such as Maine's Acadia National Park, the Southern Maine Beaches, and New Hampshire's White Mountains, Lafayette Hotels offers a perfect blend of work and adventure. **************************** Job Summary The Front Desk team are the face of our hotel. Front Desk Agents assist our guests by listening to and understanding their specific needs to find them the perfect room. After arrival, our goal is to ensure our guests stay exceeds expectations. The Front Desk department is the hub of the hotel, and a great place to start your career in hospitality. Daily Duties Hotel reservations Welcome guests upon arrival Check in and check out procedures Provide information and answer questions about local area attractions Coordinate with other departments to ensure our guests are well attended to while staying with us Other responsibilities as assigned Requirements & Qualifications Team Player Friendly and service oriented attitude Presentable and professional Able to stand on feet for up to 8 hours Able to read and write English Basic/intermediate computer skills Highschool Degree Some weekend availability, when we are busiest, is generally required in the hospitality industry Lafayette Hotels is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Work schedule Weekend availability 8 hour shift Monday to Friday Day shift Night shift Holidays Supplemental pay Bonus pay Benefits Paid time off 401(k) matching Employee discount Paid training Profit sharing

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a Temporary/PRN position covering Monday to Saturday between 6:00am-2:00pm with a total of 16 scheduled hours per week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with cash transactions. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Needed Attributes Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About the Role: The Office Admissions Coordinator is an integral member of the admissions team supporting the overall administrative functions of the office. As the first point of contact, this role is responsible for supporting the initial intake process for clients, within the continuum of care, by gathering necessary information, verifying eligibility, scheduling appointments, and completing administrative tasks. This position ensures that all incoming clients receive the necessary information and support to facilitate a smooth experience. By maintaining accurate records and coordinating with various departments, the coordinator helps streamline operations and improve client satisfaction. Recent administrative experience is strongly preferred. Responsibilities include: Provides a positive, professional welcome, and support to all clients and guest Manages the client intake process, including scheduling appointments and collecting necessary documentation Provides overall administrative support to the organization Supports incoming calls to the agency, redirecting calls appropriately Monitors general voicemail mailbox and re-distributes messages to rightful recipient Navigates and utilizes electronic health record (EHR) efficiently Tracks client's portal access and portal request to clients receiving OP services Updates scheduling systems with appointments and cancellations Assists clients in insurance/ behavioral health care coverage transactions Creates, maintains and updates client documentation, waiting lists, and appointment schedules Performs billing related functions; communicates with internal and external systems Oversees office supply inventory and purchasing for Crossroads Works with clinical and leadership staff to maintain a smooth, efficient operation; record keeping, scheduling, office assignments etc Adheres to all agency policies, procedures, and protocols Maintains client confidentiality Assists with the intake and admission process for all clients Ensures client paperwork is received and processed accurately Support admissions functions including but not limited to level of care screenings as directed by leadership/supervisor Fulfills all agency medical records request timely Supports the accomplishment of goals and milestones as determined by the organization strategic plan Models the values and commitments of the organization Performs additional responsibilities as assigned and relevant to the support of the organization Minimum Qualifications: High school diploma or equivalent; associate's or bachelor's degree in behavioral health administration or related field preferred Proven experience in a behavioral healthcare setting in admissions or administrative services Strong organizational skills and attention to detail Preferred Qualifications: Experience with electronic health record (EHR) systems Knowledge of healthcare regulations and compliance standards Skills: The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with patients and their families. Organizational skills are utilized daily to manage multiple admissions and maintain accurate records efficiently. Attention to detail is critical when verifying patient information and ensuring compliance with healthcare regulations. Preferred skills, such as familiarity with EHR systems, enhance the coordinator's ability to streamline processes and improve data management.

Guest Experience Agent Full-Time Year-Round & Seasonal Roles Available You will be an integral member of the Guest Experience Team which strives to elevate the guest experience through critical evaluation the hotel experience, comprehensive pre-planning, and cross departmental communication. You will solicit leads, outreach prior to arrival, create custom travel itineraries, and ensure all guest requests are finalized ahead of arrival to maximize recreational revenue. You must be able to speak clearly, and communicate effectively with all guest types, including VIPs, high spend guests, and other high-profile individuals. You will be able to promote hotel services and amenities and connect guests to local and authentic experiences in the community. ESSENTIAL FUNCTIONS A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Answer all incoming calls and emails in an attentive, courteous, and efficient manner. Actively listen and project a manner of friendliness, professionalism, and willingness to provide personalized services to guests. Share personal passion and knowledge of hotel amenities and bookable experiences. Collaborate with Leisure Sales, Concierge, Reservations, and other Hotel Outlets, to build and monitor guest itineraries and profiles to ensure seamless process from booking to arrival. Responsible for pulling reports and outreach of guests 60 to 90 days ahead of arrival, including VIPs and high spend guests. Have an impeccable eye for detail to ensure accuracy and efficiency. QUALIFICATIONS Flexibility. This is a demanding business, and we look for flexibility with workdays and hours, but it's lots of fun! Experience. Previous experience in customer service and/or creating authentic vacation or travel experiences preferred. Service oriented. A person who loves to serve others by creating experiences that go beyond the expected. Strong attention to detail. Excellent Communicator. Providing amazing experiences requires the ability to communicate fluently in English, both verbally and through legible writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Full-Time Year-Round Benefits for the Guest Experience Agent: Health, Dental, Vision Insurance Life and AD&D Insurance Long-Term Disability Insurance Voluntary Accident and Critical Illness Plans Optional Supplemental Life Insurance 401k match of 100% for 5% Tuition Reimbursement Program Referral Bonuses Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels Paid Time Off - Earn up to 2 Weeks of PTO Within Your First Year We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.