Mailroom Clerk (2nd Shift)
Front desk agent job in Lunenburg, MA
Innovairre - WE HELP PEOPLE WHO HELP PEOPLE We make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients.
Location: 528 Route 13, Milford, NH 03055
See what our Milford New Hampshire employees have to say about our Donation Processing Business!
Mailroom Clerk/Donation Processor:
Do you like working in a fast-paced, production/office-like environment without the stress of being on your feet!? We currently have multiple openings pat time 1st shift. Work supporting non profit organizations in our Milford, NH office.
Benefits include paid time off, as well as paid holidays.
We currently have the following hours available:
Part-time (1st Shift) 12:00pm-4:00pm
We will train you, no experience needed!
Responsibilities:
Open and scan mail that comes in from our Nonprofits
Ability to learn and operate a Mail Opening Machine - on the job training! Easy to learn!
Report mail issues and/or equipment problems to your supervisor
Maintain accurate piece count and report daily to the supervisor.
Meet production goals effectively to satisfy the deadlines of our clients while upholding a high level of quality and commitment to Innovairre.
EEO Statement
We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
Benefits
We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
Receptionist/Front Desk
Front desk agent job in Cambridge, MA
Work Days: Monday thru Friday 8a-4:30p
Department: Human Resources
Job Type: Temporary
Work Shift: Day
Hours/Week: 40.00
Union: No
Union Name: Non Union
Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA's temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day.
Summary:
To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department.
Responsibilities:
•Greets and provides information to patients and visitors.
• Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance.
• Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed.
• Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner.
• Understands and appropriately utilizes all telephone features such as: transferring and hold functions.
• Insures at all times that there is someone to answer the telephone.
• Accesses patient information via the computer.
• Effectively interfaces with IT Department as needed to resolve hardware and software problems.
• Acts in a friendly and reassuring manner in all Interactions with patients and visitors.
• Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another person's password.
• Handles difficult situations calmly, calling appropriate person for assistance when needed.
• Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information.
• Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues.
• Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department.
• Responsible for scheduling meetings for senior IT staff.
• Responsible for scheduling meeting rooms and training rooms.
• Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls.
• Keeps the front desk and main lobby area clean, tidy and stocked with proper information.
• Sorts staff mail
• Performs straightforward secretarial duties.
• Effectively participates in training new employees/volunteers.
General
• Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location.
• Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position.
• Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures.
• Participates in own performance appraisal by identifying goals and reviewing progress with supervisor.
• Performs other related duties as assigned or directed.
MINIMUM QUALIFICATIONS :
Other information:
Must have medical terminology. Medical Secretarial degree strongly preferred.
Work Experience: 2 - 3 years medical office experience preferred.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Front Desk Reception
Front desk agent job in Manchester, NH
We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. As the first point of contact for our company, the ideal candidate will possess excellent communication skills and a welcoming demeanor. The Front Desk Receptionist will manage all front desk duties, including answering phone calls, greeting visitors, managing appointments, and providing administrative support to various departments.
Responsibilities:
Greet visitors in a courteous and professional manner.
Answer and direct incoming phone calls to the appropriate department or individual.
Manage appointment scheduling and maintain organized appointment calendars.
Handle inquiries from clients, customers, and employees in person, over the phone, and via email.
Assist with administrative tasks such as data entry, filing, photocopying, and faxing.
Maintain cleanliness and organization of the front desk area and lobby.
Assist with special projects and tasks as needed.
Requirements:
High school diploma or equivalent
Previous experience in a customer service or administrative role preferred.
Excellent verbal and written communication skills
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Professional appearance and demeanor
Ability to work independently and as part of a team.
Compensation: $18.00 - $20.00 per hour
Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm.
2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA.
2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office.
2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external.
2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market.
2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.
Auto-ApplyFront Desk Agent / Concierge
Front desk agent job in Somerville, MA
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this position is $18 per hour.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure smooth operations and a positive service experience by effectively communicating with your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, and realtor/potential homebuyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
These are the qualities and attributes we're looking for in this position-
Front Desk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
#ZR
At the time of this ad, the position pays $18 per hour. Historically, it pays the same rate at multiple locations, for all shifts.
RI Burlington- Front Desk Agent
Front desk agent job in Burlington, MA
Signing Bonus Available, payable after 90 days
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Hotel Front Desk Agent - Evening & Overnight Shifts
Front desk agent job in Newton, MA
Job DescriptionDescription:
Job Title: Hotel Front Desk Agent - Evening & Overnight Shifts Job Type: Full-Time Pay: $17.00 per hour Shifts Available:
Evening Shift: 3:00 PM - 11:00 PM
Overnight Shift: 11:00 PM - 7:00 AM
We are looking for friendly, reliable, and professional Front Desk Agents to join our team for the evening and overnight shifts. As the first point of contact for our guests, you'll play a key role in delivering exceptional service and creating a welcoming atmosphere from check-in to check-out.
Requirements:Key Responsibilities:
Greet and check in guests with a positive and professional attitude
Process guest check-outs and handle payments accurately
Respond to guest inquiries, requests, and complaints promptly
Answer phone calls and assist with reservations or guest needs
Coordinate with housekeeping and maintenance staff as needed
Ensure front desk area remains tidy, organized, and welcoming
Complete daily audit reports and end-of-day procedures (for overnight shift)
Monitor hotel security and safety protocols overnight
Qualifications:
Previous hotel or customer service experience is a plus
Strong communication and interpersonal skills
Ability to remain calm and professional under pressure
Comfortable working independently, especially during overnight hours
Basic computer skills; experience with front desk software preferred (training provided)
Must be dependable, punctual, and detail-oriented
Willingness to work weekends and holidays
Front Desk Agent at Nicholson Plumbing
Front desk agent job in Hudson, MA
Job Description
Nicholson Plumbing in Hudson, MA is looking for one front desk agent to join our team. Our ideal candidate is attentive, ambitious, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to hearing from you.
Front Desk Agent
Front desk agent job in Marlborough, MA
Ensure guest satisfaction at all times.
Checking in arriving guests courteously and efficiently. Confirm reservation information and room preferences. Use the guests name at least twice during the check-in process.
During check in, inform the guest where there room is, where the pool and fitness rooms are, and hotel restaurant locations, and anything else you think they may want to know.
Assign guest rooms to meet their requests if possible.
Serve as a Concierge and help provide information regarding the hotel and its amenities, local restaurant, shopping, and directional questions.
Post charges, payments, and adjustments to guest folios.
Follow proper guest accounting procedures, making sure of the form of payment and that all information is accurate.
Take reservation calls / faxes for our incoming guests.
Maintain accurate records in all clerical areas including the updating guest status on room rack, telephone rack, and the computer.
Responsible for daily shift reports and cashing out at the end of the shift.
Responsible for daily bucket checking and keeping our guests accounts up to date.
Takes ownership of guest issues or concerns and resolves with or without management assistance.
Operating the PBX using a courteous manner. Connecting people to the proper rooms, taking accurate messages for our guests, ensure an accurate wakeup call, and make sure that the guest receives any and all messages / faxes.
Use suggestive selling techniques while trying to make reservations to help sell rooms and promote other areas of the hotel. (i.e. up selling suites, promoting amenities like the pool fitness center, restaurants, etc.)
Coordinates room status updates with housekeeping in regards to early check-ins, late check-outs, and special requests and partial stays.
Possesses working knowledge of taking reservations same day, future, changes, cancellations, and in room blocks.
Coordinates guest room maintenance work with the engineering department.
Knows all safety and emergency procedures and is aware of what do in case of an event.
Reports any unusual occurrence or request to the manager.
Understands that business demands sometimes make it necessary to move employees from the accustomed shift to other shifts.
Restocking front office supplies as needed. If supplies are low, please let the manager know so supplies can be ordered so as not to Prerequisites
Prerequisites:
Education: High school or equivalent.
Experience: Previous hotel experience preferred. Must be proficient in handling all aspects of customer relations. Well accustomed to cash handling procedures and is able to work in a fast paced environment.
Physical: Requires writing, typing, repetitive motions, excellent verbal and listening skills, attention to detail, organization, standing for long periods of time, walking, sitting, and the ability to lift 25 pounds.
Benefits:
We offer our eligible Associates a number of benefits to enhance their health and well-being: Group insurance including dental and vision
Paid time off including vacation days, sick days and holidays
Referral Bonus
Hotel Discounts for - You, Your Friends & Your Family
Auto-ApplyFront Desk Agent
Front desk agent job in Ogunquit, ME
Job DescriptionFront Desk Agent - Anchorage By The SeaLocation: Ogunquit, ME Job Type: Full-Time Compensation: $18 per hour Job OverviewAnchorage By The Sea is seeking a customer-focused Front Desk Agent to join our team. This role is responsible for guest registration, managing reservations, and providing guests with information about the hotel and surrounding area. If you excel in customer service and have previous experience in a service-related role, we encourage you to apply.Responsibilities
Manage online, phone, and in-person room reservations in a fast-paced environment
Communicate relevant shift information to the next shift and direct supervisor
Welcome guests, process check-ins and check-outs, distribute room keys, and explain hotel amenities
Process payments and resolve any discrepancies
Address guest concerns and complaints in a professional and timely manner
Provide guests with information about local attractions and amenities
Collaborate with team members to ensure guest accommodations meet hotel standards and special requests are fulfilled
Maintain a clean, organized, and well-functioning workstation
Follow training procedures and adhere to standard operating procedures
Perform additional duties as assigned by management
Requirements
High school diploma or equivalent experience
Minimum of one year of experience in a related position
Ability to work onsite at the hotel location
Flexible availability for both day and night shifts
Proficiency in English (reading, writing, speaking)
Willingness to learn new technology platforms
Ability to stand for extended periods at the front desk
Ability to lift and push up to 50 lbs., including guest luggage (limited)
Strong ability to work independently
Friendly, professional, and customer-service-oriented demeanor
Preferred Qualifications
Previous experience in a customer-facing role
Proficiency in Microsoft Office Suite
Bilingual skills, with preference for Spanish or French
Front Desk Agent
Front desk agent job in Newton, MA
TITLE: Front Desk Agent Full Time, Moxy by Marriott Allentown Downtown
* $15/hr.
** Combination of first, mid, and second shifts. Must be Available Weekends. Open availability required.
--MUST PASS CRIMINAL BACKGROUND CHECK
**
Free and Safe City Garage Parking
**PTO to use During the First Year
**Marriott Room Discount from Day One
GENERAL PURPOSE
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
ESSENTIAL DUTIES/RESPONSIBILITIES
Greets and completes established check-in procedures for arriving guests on a daily basis in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
OTHER DUTIES/RESPONSIBILITIES
Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.
Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.
SUPERVISORY DUTIES - None
JOB QUALIFICATIONS
Knowledge
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have stable employment history, and previous experience in dealing face to face with the public. Knowledge of basic customer service skills required. Must be fluent in oral and written English.
Skills
Must be computer literate.
Must have vision ability to read written communiques and monochrome computer screen.
Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Abilities
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Education/Formal Training
High School diploma or equivalent
Material/Equipment Used
Standard office equipment including but not limited to: Telephone, copier, PC, and fax machine.
Environment
Prolonged standing indoors.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
Day shift
Evening shift
Overnight Front Desk Agent
Front desk agent job in Ogunquit, ME
Part time and full time positions available
Company Intro
Are you a hospitality professional with a strong work ethic who enjoys working with people? Are you looking for an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you!
Lafayette Hotels, a renowned family-owned and operated company with over 30 hotels and restaurants throughout Maine and New Hampshire, is seeking friendly, guest focused individuals to join our team. With properties in stunning locations such as Maine's Acadia National Park, the Southern Maine Beaches, and New Hampshire's White Mountains, Lafayette Hotels offers a perfect blend of work and adventure.
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Job Summary
We are seeking a positive, service-oriented, energetic and self-motivated Night Auditor to join our team. The Night Auditor works the overnight front desk shift generally from 10PM - 6A or 11PM-7AM. We value dependability and honesty the most in our Night Auditors.
Daily Duties
Answer phone calls and assist any guest requests - towel requests, noise complaints, lock outs etc
Communicate any issues with morning shift and other departments
Welcome late arrivals
Walk property periodically throughout the evening
Adhere to and enforce all safety and emergency procedures and inform upper management of any unsafe conditions
Other responsibilities as assigned
Requirements & Qualifications
Self motivated and independent
Friendly and service oriented attitude
Presentable and professional
Able to stand on feet for up to 8 hours
Able to read and write English
Basic/intermediate computer skills
High School Degree
Some weekend availability, when we are busiest, is generally required in the hospitality industry
Previous experience is preferred, but not required - we are willing to train someone with the right attitude
Lafayette Hotels is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Work schedule
8 hour shift
Night shift
Supplemental pay
Bonus pay
Benefits
Employee discount
Paid training
Reservation Agent
Front desk agent job in Mason, NH
We are seeking a motivated and detail-oriented Reservation Agent to join our growing travel team. In this role, you'll assist clients with planning and booking their travel experiences from flights and hotels to cruises and group getaways. You'll provide exceptional customer service, help clients make informed travel decisions, and ensure every trip runs smoothly from start to finish.
What You'll Do:
Assist clients with booking travel reservations, including flights, accommodations, and vacation packages.
Provide personalized travel recommendations and guidance.
Manage client information, payments, and itineraries with accuracy.
Build strong relationships with clients to encourage repeat travel and referrals.
Stay up to date on travel trends, destinations, and supplier promotions.
Who You Are:
Passionate about travel and helping others plan unforgettable experiences.
Highly organized and able to manage multiple bookings and clients.
Professional communication skills (written and verbal).
Self-motivated, reliable, and eager to learn.
Previous customer service or travel experience is a plus but not required training provided.
Why Join Us:
Comprehensive training and ongoing support.
Flexible schedule work from anywhere with internet access.
Collaborative community of like-minded travel professionals.
Opportunity for growth within the travel industry.
Full-Time Year-Round Front Desk Agent
Front desk agent job in Cape Neddick, ME
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
Responsibilities
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.
Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
Experience. Previous experience passionately providing service to others and assisting them with cash transactions.
People Person. The best part of serving others is creating experiences for them that go beyond the expected.
Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Needed Attributes
Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Desk Agent - Beauport Hotel
Front desk agent job in Gloucester, MA
Job Description
We are seeking customer service professionals, with the ability to provide exceptional guest service for the position of Front Desk Agent at the Beauport Hotel. This position will be responsible for the prompt and courteous service to our guests upon arrival and departure, as well as throughout the guest's stay. Our goal is to create memorable guest experiences, for every guest, every stay.
WHAT WE HAVE TO OFFER:
At Beauport Hotel Gloucester, we offer generous discounts, team celebrations, additional perks and a great team of co-workers that make the job fun!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Employee discount on dining and the Beauport Boutique
Experience:
Must have at least one (1) or more years of experience in Customer Service, previous experience in a hotel is preferred.
ESSENTIAL FUNCTIONS
Greet guests upon arrival and complete established check-in procedure for arriving guests.
Facilitate guest departure (check-out) by following established procedures in order to close guest accounts and open the room for the next guest.
Regularly post receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present accurate hotel charges upon check-out.
Answer inquiries, both in person and by telephone, by accurately communicating hotel rates and information and by using selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations being aware of all hotel services and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone.
Control cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly and courteous demeanor at all times.
Perform other duties as assigned.
JOB REQUIREMENTS
Experience in Microsoft Office and industry relevant Hotel Property Management Systems such as RoomMaster preferred.
Working knowledge of Front Office operations preferred.
Demonstrated ability to work with maximum efficiency, accuracy and attention to detail.
Ability to work cohesively as part of a team.
Ability to exercise sound logic and judgement in evaluating situations and utilizing appropriate resources.
Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.
Ability to stand for 8 hours' length of time
Must be able to work a flexible schedule, including weekends and holidays.
Ability to lift 30 lbs.
Actual compensation is commensurate with relevant skills and qualifications.
Salary range is $19-$20/hr
WORKING:
Hotel property with 94 Guest Rooms
Work will primarily take place in front of house hotel areas, public spaces incl. lobby, and front desk areas.
Group and solo work.
The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.
Welcome Desk at Swampscott Elementary YMCA Afterschool Program - Marblehead YMCA
Front desk agent job in Marblehead, MA
Job Details Experienced LynchVan Otterloo YMCA - Marblehead, MA Part Time $18.00 - $22.00 Hourly After SchoolDescription
Are you someone who thrives on helping others and excels in communication? Are you looking for a role that allows you to leverage your exceptional interpersonal skills in a dynamic and meaningful way? If you're passionate about customer service and education, this opportunity might be perfect for you!
The Welcome Desk at the new Swampscott Elementary School YMCA Afterschool Program is the central hub of communication for our team. As a Welcome Desk staff member, you will foster a warm and inviting atmosphere for both families and children, building strong relationships and delivering outstanding customer service as families arrive for pick-up.
On a typical day, your responsibilities will include confirming absences, checking children into the program, and verifying the identities of parents or guardians during pick-up before reuniting them with their children. You'll collaborate closely with Site Coordinators to ensure accurate communication about which children are going home, while also sharing important feedback on each child's day with parents or guardians. Additionally, you will maintain up-to-date attendance records for the program.
To excel in this role, you should thrive in a fast-paced environment, multitasking seamlessly while responding to child pick-ups. You will cultivate authentic relationships and contribute to an inclusive atmosphere. Effective communication with children, families, and colleagues is essential. You should be comfortable working both independently and as part of a collaborative team.
This position is ideal for those eager to connect with the community and work for an impactful organization like the Y. Join us in making a difference!
In addition to a quality work environment, our YMCA offers competitive salaries, benefits, and professional development opportunities including;
Free YMCA membership and employee discounts on programs.
Paid training and development.
Advancement and growth opportunities within our seven YMCA locations.
Retirement fund with 12% company contribution (once vested/no match required)
Sick time accrual
Qualifications
Must be at least 18 years of age and have a high school diploma or equivalent
Must be able to pass EEC fingerprint back screening
Must be highly organized and have excellent communication skills
Schedule is Monday - Friday 1pm to 6pm
The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.
Guest Service Agent
Front desk agent job in Somerville, MA
Join the team at Holiday Inn Boston Cambridge Area as a Guest Service Agent in Somerville, MA. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming and comfortable stay. Your friendly demeanor and attention to detail will help create memorable experiences that keep our guests coming back.
Responsibilities
Greet and welcome guests upon arrival and departure in a professional and courteous manner.
Assist guests with check-in and check-out procedures efficiently and accurately.
Handle guest requests, questions, and concerns promptly and effectively to ensure high satisfaction.
Manage reservations, cancellations, and room assignments using the hotel's reservation system.
Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
Process payments and handle billing transactions securely and accurately.
Maintain cleanliness and organization of the front desk area.
Promote hotel services, amenities, and local attractions to guests.
Requirements
Minimum of (1) year experience in guest service or hospitality preferred.
Excellent communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Strong problem-solving skills and a positive attitude.
Proficiency with computers and reservation software is a plus.
Availability to work flexible hours, including nights, weekends, and holidays.
Benefits
Competitive hourly wage of $19.00 paid bi-weekly.
Opportunities for career growth and advancement within the company.
Employee discounts on hotel stays and amenities.
Supportive and inclusive team environment.
Dental and Vision
401(k)
Free employee parking
About the Company
The Holiday Inn Boston Cambridge Area is a vibrant and welcoming hotel located in Somerville, MA. We take pride in delivering outstanding hospitality for both business and leisure travelers. As part of the InterContinental Hotels Group family, we are committed to creating memorable guest experiences through excellent service, comfortable accommodations, and a warm atmosphere.
Auto-ApplyComfort Inn & Suites - Guest Service Agent - Full Time
Front desk agent job in Revere, MA
Comfort Inn & Suites Boston Logan International Airport
Guest Service Agent - Full Time
The award winning Comfort Inn & Suites Boston Logan International Airport is focused on providing an exceptional experience. Boasting personal guest services, pristine room condition and complimentary breakfast buffet are just a few reasons that the Comfort Inn has been awarded the Gold Award by Choice Hotels International. Conveniently located just three miles from Boston Logan International Airport, one mile from Revere Beach, America's First Public Beach, and just minutes from downtown Boston makes the Comfort Inn ideal for any occasion.
From arrival to departure, the Guest Service Agent manages our guests' experience at the Comfort Inn & Suites. Their main focus is to provide a warm and friendly welcome to the hotel, assist the guests' with information about the hotel, and the surrounding area, juggle the ongoing activity in the hotel lobby, and ensure that all guests' needs are met from a long day of work or play. It is then important to kick start a new day with an upbeat attitude and bright smile. Guest Service Agents are responsible for checking guests in and out of the hotel, assist with reservations, concierge duties, answer phone inquiries and assist with airport shuttle dispatch. A Guest Service Agent will promote an energetic atmosphere and make sure every guest feels at home.
Applicants with availability to work a flexible schedule including nights and weekends are encouraged to apply.
Requirements:
-Must be able to lift up to 25lbs
-Required to stand for up to six (6) hours at a time
-Flexible work schedule (days, nights, weekends)
-One (1) year of guest/customer facing experience preferred
-Multi-lingual a plus
Auto-ApplyGuest Service Agent
Front desk agent job in Danbury, NH
GUEST SERVICE agent
BASIC FUNCTION
Guest Services Attendant is responsible for ticket sales, answering phones, utilizing POS and Credit Card technology, daily cash outs, assisting with customer check in and out for lodging. Attendants are often the first contact with our guests and must maintain a friendly guest-centric attitude to ensure our high quality service standards are achieved with every guest interaction.
CHARACTERISTIC DUTIES & RESPONSIBILITIES
Selling Tickets and other products
Organizing season pass holders information
Answering Phones
Communicate with others on the daily Ticket knowledge
Using computerized Point-of-Sale and Credit Card terminals
Lost and Found
Lodging check in
Other duties and responsibilities as assigned
SUPERVISION RECEIVED
Direction is received from the Ticket Manager
QUALIFICATIONS
Successfully pass a background screening
Must be able to work weekends and holidays
Must have a positive attitude and maintain composure under pressure
Must be able to lift a maximum of 25 pounds
Must be able to multi task in a fast paced work setting
At Ragged Mountain we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the recreation field, this position requires a flexible schedule, working holidays, weekends and long hours as necessary
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Auto-ApplyFull Time Mailroom Clerk (2nd Shift)
Front desk agent job in Manchester, NH
Innovairre - WE HELP PEOPLE WHO HELP PEOPLE We make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients.
Location: 528 Route 13, Milford, NH 03055
See what our Milford New Hampshire employees have to say about our Donation Processing Business!
Mailroom Clerk/Donation Processor:
Do you like working in a fast-paced, production/office-like environment without the stress of being on your feet!? We currently have multiple openings pat time 1st shift. Work supporting nonprofit organizations in our Milford, NH office.
Benefits include paid time off, as well as paid holidays.
We currently have the following hours available:
Full time (2nd Shift) 4:00pm-12:00am
We will train you, no experience needed!
Responsibilities:
Opens and scans mail that comes in from our nonprofits.
Learns and operates a Mail Opening Machine - on the job training! Easy to learn!
Reports mail issues and/or equipment problems to your supervisor.
Maintains accurate piece count and reports daily to the supervisor.
Meets production goals effectively to satisfy the deadlines of our clients while upholding a high level of quality and commitment to Innovairre.
EEO Statement
We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
Benefits
We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
Guest Services Experience Agent
Front desk agent job in Cape Neddick, ME
Guest Experience Agent
Full-Time Year-Round & Seasonal Roles Available
You will be an integral member of the Guest Experience Team which strives to elevate the guest experience through critical evaluation the hotel experience, comprehensive pre-planning, and cross departmental communication. You will solicit leads, outreach prior to arrival, create custom travel itineraries, and ensure all guest requests are finalized ahead of arrival to maximize recreational revenue. You must be able to speak clearly, and communicate effectively with all guest types, including VIPs, high spend guests, and other high-profile individuals. You will be able to promote hotel services and amenities and connect guests to local and authentic experiences in the community.
ESSENTIAL FUNCTIONS A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Answer all incoming calls and emails in an attentive, courteous, and efficient manner.
Actively listen and project a manner of friendliness, professionalism, and willingness to provide personalized services to guests.
Share personal passion and knowledge of hotel amenities and bookable experiences.
Collaborate with Leisure Sales, Concierge, Reservations, and other Hotel Outlets, to build and monitor guest itineraries and profiles to ensure seamless process from booking to arrival.
Responsible for pulling reports and outreach of guests 60 to 90 days ahead of arrival, including VIPs and high spend guests.
Have an impeccable eye for detail to ensure accuracy and efficiency.
QUALIFICATIONS
Flexibility. This is a demanding business, and we look for flexibility with workdays and hours, but it's lots of fun!
Experience. Previous experience in customer service and/or creating authentic vacation or travel experiences preferred.
Service oriented. A person who loves to serve others by creating experiences that go beyond the expected.
Strong attention to detail.
Excellent Communicator. Providing amazing experiences requires the ability to communicate fluently in English, both verbally and through legible writing.
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Full-Time Year-Round Benefits for the Guest Experience Agent:
Health, Dental, Vision Insurance
Life and AD&D Insurance
Long-Term Disability Insurance
Voluntary Accident and Critical Illness Plans
Optional Supplemental Life Insurance
401k match of 100% for 5%
Tuition Reimbursement Program
Referral Bonuses
Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels
Paid Time Off - Earn up to 2 Weeks of PTO Within Your First Year
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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