Front desk agent jobs in Missouri City, TX - 706 jobs
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Front Desk Clerk
Concord Hospitality 4.3
Front desk agent job in Houston, TX
As a FrontDesk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.
Responsibilities
Assist guests efficiently, courteously, and professionally at all times
Maintain a high level of service and hospitality standards
Promptly address guest concerns and ensure satisfaction in a timely manner
Post guest charges, collect payments, and follow cash handling procedures
Handle guest mail and messages with respect to privacy and professionalism
Stay knowledgeable about the hotel brand, travel programs, and special offers
Communicate guest feedback effectively to departments and management
Respond quickly to calls, lobby visitors, and team members needing assistance
Maintain full knowledge of hotel safety and emergency procedures
Qualifications
High school diploma or equivalent preferred
Prior hospitality or customer service experience is a plus
Strong interpersonal and communication skills
Ability to multitask and remain professional in a fast-paced environment
Detail-oriented with strong organizational skills
Flexibility to work varied shifts, including evenings, weekends, and holidays
Benefits (Full-Time Associates Only)
Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) program with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.
We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!
Our associates proudly cheer:
"We Are Concord!"
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
$24k-29k yearly est. 6d ago
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Administrative Clerk II - Paragon Healthcare
Carebridge 3.8
Front desk agent job in Houston, TX
A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.
Administrative Clerk II - Paragon Healthcare
Schedule: Monday - Friday; 9:00am - 6:00pm Central
Hybrid 1: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Administrative Clerk II is responsible for performing routine but varied clerical duties following standard procedures.
How you will make an impact:
* Makes and receives phone calls to exchange information to accomplish tasks.
* Contacts customers, suppliers and/or company associates to exchange information.
* Receives, sorts, and distributes incoming mail and email communication.
* Sets up and maintains records, logs, and files.
* Receives, classifies, reconciles, consolidates, and summarizes documents and information, as well as processing and coding them.
* Compiles regular and special reports using established formats and procedures.
* Scans claims, correspondence, and other related documents, and may maintain equipment.
* Flags quality issues as they arise while completing and maintaining production logs.
* It is an expectation of the role to use basic office equipment.
Minimum Requirements:
* Requires a H.S. diploma or equivalent and a minimum of 2 years of related work experience; or any combination of education and experience which would provide an equivalent background.
For candidates working in person or virtually in the below locations, the salary* range for this specific position is $18.66 to $27.98
Locations: Chicago, Illinois
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$18.7-28 hourly 6d ago
Front Desk Clerk
Concord Hospitality Enterprises Company 4.4
Front desk agent job in Houston, TX
As a FrontDesk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed Clerk, FrontDesk, Hospitality, Retail, Associate
$27k-32k yearly est. 6d ago
Attendance Clerk @ Owens Intermediate
Alief Independent School District
Front desk agent job in Houston, TX
(Internal employees: Set to your account to internal before applying at ************************************************** Primary Purpose: To establish and maintain accurate student attendance accounting records. Qualifications: Education/Certification:
High school diploma or GED
Qualify for appropriate state paraprofessional certification
Special Knowledge/Skills:
Strong organizational, communication, and interpersonal skills & attention to details
Self-motivated and the ability to work independently without supervision
Pleasant telephone personality and effective communications skills
Ability to work cooperatively with all stakeholders
Understanding of record-keeping procedures
Computer skills required - strong knowledge of Word, Excel, Office 365, Google Drive, and typing
Bilingual English/Spanish - preferred
Experience:
None
Major Responsibilities and Duties:
Program Management
Verify the accuracy of all attendance reports and attendance accounting procedures at the campus
Enter student attendance into the student management system each day and/or verify the attendance teachers have entered.
Answer incoming attendance calls, call the family of absent students at least weekly, and document the calls in the student management system.
Assist parents, students and personnel in answering questions regarding student attendance.
Enter absence notes into the computer each day.
Help document, monitor, and/or implement attendance interventions.
Monitor student attendance for truancy and/or loss of credit and alerts administrators of students in need of intervention.
Send out all required attendance letters to parents.
Prepare court filings to submit to the district office for truant students and/or parents of truant students.
Help implement and monitor attendance incentives on campus.
Run attendance reports requested by administrators.
Attend attendance trainings offered by the district.
Policy, Reports, and Law
Ensure compliance with all applicable laws, rules and regulations.
Compile, maintain, and file all reports, records, and other documents required
Comply with policies established by federal and state law, State Board of Education rule, and the local board policy.
Other
Maintain confidentiality.
Follow district safety protocols and emergency procedures.
Maintain an appropriate level of technology competence to meet the current and future needs of Alief.
Implement alternative methods of instruction as needed.
Perform other duties as assigned.
Supervisory Responsibilities:
None
Evaluation
Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of Non-Instructional Paraprofessional Personnel.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Standard office equipment including computer and peripherals
Posture: Standing, prolonged sitting, occasional kneeling/squatting, bending/stooping, pushing pulling, and twisting
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching; may also require climbing stairs and reaching over head
Lifting: Frequent moderate lifting and carrying (up to 15 pounds); May require occasional heavy lifting and carrying (15-45 pounds)
Environment: May work prolonged or irregular hours; frequent district wide travel; all campuses are temperature controlled with hard surface floors
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
The full for this position is included within this job posting. By applying for this position, you are accepting the responsibilities and duties of this position as they are listed in the job description.
Hiring administrators review applications, interview, and recommend for hire.
Calendar Days: 187
Pay Grade: CSP3
2025-2026 Salary Range Min. $24,906 Mid. $29,796 Max. $34,686 (Based on previous experience)
Salaries are determined by the number of completed and eligible years of service at an accredited school.
Salary is based on 187 days. If working less than 187 days, the salary will be less.
(Internal employees: Set to your account to internal before applying at **************************************************
$34.7k yearly 6d ago
Front Desk Supervisor
Coraltree Hospitality Group
Front desk agent job in Houston, TX
Demonstrate the ability to effectively interact, coordinate, and communicate through daily pre-shift meetings with all team members of high guest impact areas (i.e. reservations, guest services, housekeeping, etc.) to ensure a smooth arrival through FrontDesk, Supervisor, Experience
$26k-36k yearly est. 6d ago
Front Desk Supervisor
Chenmed
Front desk agent job in Houston, TX
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The FrontDesk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the frontdesk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational frontdesk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Leads a team of Care Facilitators and other frontdesk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.
Engagement and Development:
Instills ChenMed values and behaviors
Builds culture and strong engagement
Promotes team member retention
Provides clear onboarding expectations
Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with frontdesk team members
Operational Excellence:
Consistently executes the core model and follows the Center Playbook procedures
Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization
Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all frontdesk team members
Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients
Scheduling Optimization:
Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled
Top 40 and risk score 70+ patients scheduled at least bi-weekly
IP/ER discharge follow-up scheduled immediately with daily follow-up
Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed
* Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.
* As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other frontdesk staff.
FrontDesk Ambassador:
Helping patients in and out of their vehicles
Opening the door
Checking in on patients who have been waiting longer than 10 minutes. Give them updates.
Engaging patients and Overall Patient Experience
Mary's Cafe being up front and accessible to patients and always stocked
Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective
action plans when needed.
Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.
Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.
Reviews ENS notifications and ensure patients receive follow up from their Care Teams.
Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline.
Troubleshoots Dashboard, phone, and computer issues.
Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.
Other responsibilities may include:
Fills in for Care Facilitator as needed for scheduled and unscheduled absences.
Cover various FrontDesk tasks and duties in line with business needs
Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Strong business acumen and acuity
Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
High school diploma or GED equivalent required
Ability to lead and coach teams to drive positive outcomes and excellence
Some college coursework preferred
A minimum of 3 years' work experience in a medical facility required
BLS for Healthcare Providers certification desired
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
$26k-36k yearly est. 6d ago
Bilingual Front Desk Receptionist - Houston, TX
ARS Rescue Rooter
Front desk agent job in Houston, TX
Warmly greet and assist all visitors, ensuring they feel welcomed and supported. Check in guests, issue visitor badges, and promptly notify staff of their arrival. Maintain a clean, organized, and professional reception and lobby area at all times. H Receptionist, FrontDesk, Bilingual, Education, Support
$24k-32k yearly est. 6d ago
Front Desk Fitness Attendant
Clubcorp 4.5
Front desk agent job in Houston, TX
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The FrontDesk Fitness Attendant is responsible for shaping the members' experience by creating exceptional first and last impressions at the club. The primary responsibility is to deliver friendly and welcoming service through every interaction, embodying our commitment to Warm Welcomes, Magic Moments, and Fond Farewells. The role will greet members and guests with enthusiasm, assist with inquiries, manage check-ins and check-outs, and ensure a seamless experience throughout their visit.
Reporting Structure
• Reports to the Fitness Manager or Fitness Director
Day to Day
• Ensure all members and guests check in when using the club and that all members are addressed by name.
• Connect with members regularly and promote club activities.
• Create personalized service for members, including providing towel and water service while members are exercising.
• Promote the facility amenities, programs and the club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club.
• Answer telephones promptly and courteously and direct all calls to the appropriate areas.
• Must be knowledgeable of the following as applicable: tennis court reservation policy, personal training, fitness programs, youth center reservation policy, group exercise class descriptions, class reservation schedules, and all upcoming club events and specials.
• Perform close business functions following guidelines and procedures established by the club.
• Ensure the timely completion of daily assignments within designated areas to meet Club standards and maintain orderly and organized workspaces, tidying and arranging entry areas, and restocking and organizing the shop.
Additional Duties
• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Preferred
• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in a fitness, hospitality, or similar environment.
• Demonstrated ability to interact positively and professionally with members and guests.
• Experience in maintaining cleanliness and organization in a public or recreational facility.
• Strong verbal communication skills, with the ability to effectively assist members and respond to their needs or concerns.
• Experience working as part of a team, contributing to a positive and collaborative work environment.
• Ability to handle minor issues or concerns that may arise, demonstrating a proactive and solution-oriented mindset.
Physical Requirements
• Frequent sitting, standing, walking, and driving
• Occasional exposure to temperature changes, dust, fumes, or gases
• Squatting, kneeling, reaching, grasping, twisting, and bending
• Ability to lift, carry, push, or pull up to 100 lbs. on occasion
• Talking, hearing, and seeing
Primary Tools/Equipment
• Computer/Phone/Tablet
• Fitness equipment
• Stereo equipment
Work Schedule
• Adherence to attendance requirements as outlined in the weekly schedule.
• Flexibility to work additional hours as needed to meet position deadlines.
• Availability to work on weekends and/or holidays as required.
What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked.
While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Want to learn more? Visit *********************** for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the
Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
$20k-25k yearly est. 6d ago
Family Office Services and Estate Administration Associate
BCI-Brokerage Consultants Inc.
Front desk agent job in Houston, TX
Family Office Services and Estate Administration Assistant | Houston, TX Boutique firm dedicated to serving ultra-high net worth families/foundations is looking to hire an experienced Estate Administration Assistant. Through their expertise in asset diversification, effective estate planning and education, the team crafts tailored strategies to meet both the financial and non-financial needs of their clients.
Responsibilities:
Identify estate assets
Gather and compile all necessary information for the preparation of Estate Tax Returns (Form 706)
Liaise with financial institutions regarding the decedent's accounts
Prepare funding schedules for estates and trusts
Maintain communication with attorneys and CPAs representing individuals and estates
Collaborate with attorneys to navigate the probate process
Collect and provide information for estate, gift, and income tax returns for individuals and trusts
Coordinate with appraisers and estate sale companies
Guide the estate process from inception to conclusion under the supervision of a trust officer
Visit homes and other properties owned by the decedent's family; assist with sorting, disposition of personal files, personal property, sale of real estate, and coordination with realtors
Liaise with insurance companies to determine appropriate policies for high-net-worth clients and their properties under the supervision of a trust officer
Ensure timely renewal of insurance policies and payment of premiums
Manage property, including arranging occasional maintenance calls for plumbers, air conditioning, pest control, etc.
Visit properties and coordinate with household and ranch staff
Manage calendars and arrange travel
Process staff payroll
Receive and manage client mail, complete bill pay for clients
Communicate with banks on behalf of clients to obtain statements and coordinate client needs for replacement credit cards, etc.
Assist clients with annual birthday and Christmas cash gifts to family members and charitable gifts
Make regular visits to local clients within for item drop-off/pick-up
Requirements:
Bachelor's degree
3+ years' experience working with ultra-high net worth clients and trusts
Experience administering high net worth estates
Prepare appropriate written correspondence to clients via letter/email
$31k-40k yearly est. 6d ago
Scheduling Clerk
AEG 4.6
Front desk agent job in Houston, TX
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Full-Time Scheduling Clerk at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome ("The" Astrodome), and NRG Arena. We are seeking a unique Scheduling Clerk to join our team. The Scheduling Clerk will answer the Outside Operations Scheduling phone line, interact with staff, and assign work schedules based on event projections. Acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to.
Essential Duties and Responsibilities
Include the following:
Schedule hourly staff on behalf of the Outside Operations team.
Review staffing projections and event overview documents to ensure consistency.
Track attendance and overtime, arrange staff replacements as needed.
Provide staffing reports as requested to Department Managers and Director.
Assist in the scheduling and coordination of training programs.
Assist in the scheduling of the NPO (Non-Profit Organization) program as needed.
Assist employees with training, confirming, and producing schedules utilizing ABI.
Communicate with Coordinators and Department Managers about any scheduling discrepancies.
Maintain a variety of private, confidential and/or sensitive files and records of information such as payroll, attendance, and expense records.
Attend meetings and training as required.
May perform other duties as assigned.
Supervisory Responsibilities
Not applicable.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain an effective working relationship with employees and others encountered in the course of employment.
Follow oral and written instructions and communicate effectively.
Must be customer friendly, self-motivated, and work in a fast-paced environment.
Organize and prioritize work to meet deadlines.
Must comply with all ASM Global policies and procedures including the Business Conduct Policy and Code of Ethics.
Ability to work extended and/or irregular hours that may vary due to functions, including day, evening, weekends, and holidays as needed.
Education and/or Experience
High School Diploma or GED required.
1 to 2 years related experience and/or training; or equivalent combination of education and experience.
Candidates with personnel staffing and customer service experience are preferred.
Skills and Abilities
Exercise judgment and prioritizing in making independent decisions within scope of responsibilities.
Remain flexible and adjust to situations as they occur.
Ability to utilize a telephone for long periods of time.
Computer Skills
Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, Word, and PowerPoint.
Experience with staff scheduling software a plus.
Other Qualifications
Be licensed to operate a motor vehicle in the United States.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply
Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.
Only the first 150 resumes received will be considered.
Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department at **************.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
$29k-39k yearly est. 6d ago
Receptionist
Smart Family of Cooling Products
Front desk agent job in Houston, TX
The Receptionist is responsible for welcoming visitors, answering incoming phone calls, and maintaining the cleanliness of the office. In addition, the Receptionist provides support to accounts payable. This position is temp-to-hire.
Essential Job Duties
Answer all incoming calls and aid customers as needed.
Take thorough messages including Name, Call Back Number, Company Name and What the call is regarding
Relay all incoming calls/ missed calls to the appropriate person.
Welcome all visitors/ customers with coffee and/ or water.
Facilitate daily office organization and maintenance
Make sure all coffee stands are clean, organized, and stocked.
Wipe down door handles two times a day.
Turn ON/OFF TV's daily.
Set up Conference room.
Mask and Hand sanitizer should be available.
Maintain reception area, keeping it clean and free of clutter.
Ensure office supplies are stocked and inventory is checked monthly.
Sort mail and distribute.
Assist with accounts payable entering all incoming bills into QuickBooks and handing out for approvals.
Responsible for sending out all mail/ checks.
Ensuring all filing is done on a weekly basis.
Perform other job duties as assigned.
Required Skills/Abilities
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
High school diploma or GED certificate preferred.
Industry experience preferred.
Temp-to-hire
Physical Requirements
Must be able to remain in a stationary position for a prolonged period of time.
Must be able to transport 15 pounds.
$23k-30k yearly est. 5d ago
Receptionist
Technology Recruiting Solutions
Front desk agent job in Houston, TX
Receptionist | Full-Time | Onsite | Central Houston
We're partnering with an extremely stable, well-established Central Houston company that is seeking a professional Receptionist to join their team in a full-time, onsite role.
This is a great opportunity for someone who enjoys being the first point of contact, thrives in a fast-paced office environment, and is looking for long-term stability with room to grow.
What You'll Do:
Serve as the first point of contact for visitors and callers
Answer and route incoming phone calls professionally
Greet guests and manage front-office activities
Support administrative tasks and assist team members as needed
Maintain a polished, welcoming front-office environment
What We're Looking For:
Previous receptionist or front-office experience required
Strong computer skills (email, basic office systems)
Ability to multi-task and stay organized
Professional demeanor with strong communication skills
Reliable, detail-oriented, and team-focused
Why This Role:
Extremely stable company
Full-time, onsite position in Central Houston
Positive office environment
Opportunity for growth over time
If you're looking for a steady role where you can make an immediate impact and grow with a company long-term, this is a great opportunity to explore.
$23k-30k yearly est. 1d ago
Bilingual Receptionist
Clayton Services 4.0
Front desk agent job in Houston, TX
Clayton Services is searching for a Bilingual Receptionist to join a thriving tax return company in North Houston. The Bilingual Receptionist will be responsible for answering incoming calls, greeting clients, scheduling appointments, and performing basic administrative duties during the busy tax season.
Job Type: Temporary (December - April)
Pay Rate: $16.00/hour
Benefits: Medical once eligible
Schedule: Monday-Friday, 5:00 pm to 8:00 pm & Saturday, 8:30 am to 1:00 pm
Bilingual Receptionist Responsibilities:
Answer and route incoming phone calls promptly and professionally.
Greet walk-in clients and provide excellent customer service.
Take accurate messages and ensure timely delivery to the appropriate staff members.
Schedule and confirm client appointments using the company's scheduling system.
Assist with basic administrative tasks such as filing, copying, scanning, and data entry.
Maintain a clean and organized frontdesk and lobby area.
Support office staff with additional tasks during peak tax season.
Uphold confidentiality and professionalism when handling sensitive client information.
Other duties as assigned.
Bilingual Receptionist Skills and Abilities:
Bilingual in English and Spanish (required).
Strong communication and customer service skills.
Professional phone etiquette with the ability to manage high call volume.
Excellent organizational skills and attention to detail.
Ability to multitask and work in a fast-paced environment.
Proficient with basic computer applications (email, scheduling tools, data entry).
Dependable, punctual, and able to work the required schedule.
Bilingual Receptionist Education and Experience:
High school diploma or equivalent preferred.
Previous receptionist, administrative, or customer service experience is required.
Experience working in a tax office or similar environment is a plus.
Bilingual Receptionist - Immediate need. Apply today!
$16 hourly 6d ago
Front Desk Specialist (Heights)
Avenue360 Health and Wellness 4.3
Front desk agent job in Houston, TX
About Us
Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs. Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs.
What we have to offer
Our Compensation Package Includes:
Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days)
Medical, Dental, and Vision
401K match up to 4%.
Company paid Life Insurance
Company paid Short Term and Long-Term Disability
Employee Assistance Program
Overview:
This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them.
Duties and Responsibilities:
Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
Sign in patients
Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input.
Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures.
Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff.
Ensuring that all charts are in compliance with documentation requirements.
Completion of all filing of charts by end of day.
Answer all incoming calls and route them to the appropriate staff including faxes.
Work closely with provider staff to assure smooth patient flow and cut down on waiting time.
Work closely with social services and refer patients who chronically do not keep their appointments for follow-up.
Call and remind patient of his/her appointment including the six-month no show report.
Follow up on "no show" patients on a daily basis.
Communicate patient's problem/complaint to the Clinical Nurse Manager or his/her designee.
Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc.
Maintenance and clean up of clinic lobby area.
Check voicemails and return phone calls promptly.
Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes.
Assist in screening of Medicaid and other insurances.
Accurately implement and collect co-pays.
Maintain stock of office supplies.
Keep all program fliers and information posted and available in waiting room.
Compliance with all policies and procedures, including confidentiality for patients and patients records.
Help with scanning procedures to get patient information into Electronic Health Record.
Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels.
Other duties as assigned by Supervisor, Operations Manager or Chief.
Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements:
Ability to work under pressure.
Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
Friendly personality with the desire to work with the public
Ability to handle multi-functions.
Understanding of community based organizations.
Communicate patients' problems to the medical staff.
Ability to relate to the public.
High school graduate/GED.
One year of medical experience from a similar setting.
Formal training from a vocational school in lieu of the above.
Ability to relate to patients, through familiarity with medical terminology and triage procedure.
Must believe in health care with dignity for all
Ability to communicate with people and understand their problems.
Bilingual in English/Spanish highly preferred.
Minimum typing speed of 35 wpm.
Continuing Education and Training Requirements:
Participates in training required by the funding source and/or required by licensing board.
$26k-32k yearly est. 3d ago
Utilities Clerk - 066 Katy (ages 16-17)
Chedraui USA 4.2
Front desk agent job in Katy, TX
Store 066 Katy Do you?
Provide excellent Customer Service?
Love your Community?
Love Food?
Join our Fiesta Mart Store Operations Team as a Utilities Clerk - 066 Katy (ages 16-17)! Katy, Texas, 77450
United States
Who We Are
Proudly celebrating the spirit of Texas, Fiesta Mart combines flavors from around the world with fresh, quality products aimed at diverse communities in Houston, Dallas-Fort Worth and Austin. For over 50 years, our stores have provided customers with an eclectic assortment of international products, authentic in-house service departments and quality perishable items.
Fiesta is a proud corporate citizen supporting local charities, educational programs and special events, working with community leaders and citizens on various mission-based programs and projects.
As part of the Chedraui USA group of companies, our mission is to provide customers with an exceptional shopping experience with the freshest selection available across all our retail banners, and our people are at the heart of what we do.
Our team is continually looking for talented individuals to bring our mission to life. Your success starts here!
What We Bring
401(k) Retirement Benefit
Continuing Education Benefits
And Much More!
What You'll Bring
Candidates should possess the ability to:
Read and write Spanish/English, interact with general public and co-workers.
Read and comprehend simple instructions, product labels, product pricing codes, shelf tags, short correspondence, and memos.
Write simple correspondence.
Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 60 pounds.
It Would Be Extra Awesome if you brought...
Basic PC/Outlook skills
Retail Management Certificate
The Opportunity
To assist in the proper maintenance of the store, particularly in the Produce Department and assist customers on the store floor as needed.
The Utilities Clerk will properly bag groceries for customers when needed. If requested, they will carry out groceries for customers. The Utilities Clerk is responsible for the store maintenance to ensure the store is clean and safe at all times. They will maintain and retrieve store carts, run price checks, assist with go-backs, assist with check stand upkeep, and remove waste from the parking area.
The working environment is typical for a fast-paced grocery store, and essential functions of this job include physical requirements such as lifting, standing, walking and kneeling as well as visual and auditory requirements. For more information, including whether reasonable accommodations may be necessary and/or available, please reference the complete job description for the position located in the store.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
$25k-32k yearly est. 4d ago
Mailroom Clerk/Admin - Temporary CTH 40 hours a week
Latavco Consulting Group, LLC
Front desk agent job in The Woodlands, TX
ESSENTIAL JOB FUNCTIONS: 1. Reads, classifies and determines the designation of general and interoffice mail 2. Classifies, wraps and affixes postage to parcels 3. Ensures and tracks appropriate mail meter charge 4. Accepts and tracks register, certified mail as well as UPS and other package delivery
5. May oversee and train mailroom workers
6. May set up or break down tables/Chairs in rooms as assigned
7. Responsible for other reasonable, related duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES
Must be able to understand and follow directions given orally
Strong attention to detail
On-the-job training for mail handling, equipment and organization provided
Good interpersonal skills required
Ability to follow safety precautions
Ability to document expenses
PHYSICAL ABILITIES
The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items, such as boxes.
The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity. Minimal lifting of 50 pounds or less.
REQUIRED QUALIFICATIONS:
High School Diploma or GED and at least 3 years of related work experience, or an equivalent combination of education and experience
PREFERRED QUALIFICATIONS:
Associate's degree
$23k-29k yearly est. 18d ago
Guest Services Agent
Houstonian 3.6
Front desk agent job in Houston, TX
The Guest Services Agent is responsible for creating luxury guest experiences and welcoming first impressions. Handles all arrival and departure services including orientations, billing, recommendations and being a source of information for all visitors. The GSA assists with any guest requests and uses creative problem solving when guest issues arise to build strong guest relations. The GSA is a very collaborative role working very closely with several other departments through detailed communication and organization. The guest services agent helps build experiences from before guest arrives to after they depart. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.
ESSENTIAL JOB FUNCTIONS
• Oversee guests' first impression upon arrival and handle all special requests
• Main point of contact and communication with guests throughout stay.
• Answer guest questions using awareness of services, products, events, and hotel happenings.
• Taking ownership of guest related issues using problem solving skills to find creative ways to rectify issues while building relationships.
• Communicate guest issues and preferences to managers and other departments to ensure proper follow up and learnings.
• Ensure departure experiences are smooth and all billing handled efficiently.
• Manage, respond, and delegate incoming e-mails, phone calls and text messages through multiple programs with a high level of articulate professionalism.
• Book and sell room reservations while guiding future guests on best room product and hotel activities that meet their specific needs.
• Assist monitoring our fire safety systems and executing emergency procedures.
• Complete checklist of day-to-day tasks while multi-tasking assisting guests in the lobby.
• Regularly use anticipation and adaptability to customize guest experiences.
• Assist bell, housekeeping, valet, dining, and other departments' duties.
• Ensure compliance of all Front Office standards, procedures, and services.
• Required to work varying schedules, including nights, weekends, holidays, and overnight shifts
Qualifications
KNOWLEDGE AND SKILLS
• High School Diploma or GED preferred.
• Must work well in a fast-pasted environment with high pressure and/or stressful situations.
• Excellent verbal and written communication skills.
• Must be poised and composed with ability to remain guest-focused and resolve issues quickly and accurately.
• Must be able to multi-task and handle multiple priorities effectively, with strong attention to detail.
• A high level of communication skills is required as this position is responsible for communicating frequently with many other departments to assist with guest requests.
• Organization skills required to organize hotel room inventory, guest preferences, special requests, and large groups.
• Must be proficient in the English language. GSA's report to the front office managers.
• No previous hospitality industry experience required.
PHYSICAL JOB REQUIREMENTS
Must be able to meet the following minimum physical requirements for at least an eight-hour shift:
• Physical Stamina: Physical requirements of this position include having the ability to: sit for extended periods of time, stand and walk, see and read a computer screen and printed matter with or without vision aids, enter data into computer, operate standard office equipment, use a telephone, hear and understand at normal levels and on the telephone, speak so that others may understand at normal levels and on the telephone, stoop, reach overhead, grasp, push, pull, move or lift up to 30 lbs. on an occasional basis.
• Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.
• Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.
• Literacy: Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.
• Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.
$26k-31k yearly est. 11d ago
Guest Service Agent - The Whitehall | Houston
OTH Hotels
Front desk agent job in Houston, TX
Where Hospitality Becomes Unscripted. At OTH Hotels Resorts, we don't believe in service that's scripted-we believe in hospitality that's human. As a Guest Service Agent, you're not just the first face guests see-you're the first impression, the friendly voice, and the calm presence that sets the tone for the entire stay. This isn't just about check-ins and key cards. It's about creating genuine connections, anticipating needs, and making sure every guest feels truly seen, heard, and valued.
You are more than a frontdeskagent-you're a host, a guide, and a problem-solver. When empowered with our Unscripted Hospitality mindset, you help turn simple stays into unforgettable experiences.
Key Responsibilities
Welcome guests with warmth and professionalism, ensuring a smooth and personalized check-in and check-out experience.
Provide thoughtful recommendations, directions, and assistance to enhance each guest's visit.
Handle guest inquiries, concerns, and special requests with patience, empathy, and a can-do attitude.
Accurately process reservations, payments, and room assignments using the property management system.
Maintain knowledge of hotel features, services, amenities, and local area attractions.
Communicate promptly and clearly with other departments to fulfill guest needs (housekeeping, engineering, food & beverage, etc.).
Monitor lobby and guest areas to ensure they are welcoming and well-maintained.
Support team members with administrative or operational tasks as needed.
Follow safety, security, and confidentiality procedures to protect guests and property.
Represent the spirit of OTH Hotels Resorts with every interaction-onsite or over the phone.
Who You Are
A people-person with a natural warmth and a passion for delivering memorable guest experiences.
Calm under pressure and quick to find creative solutions when challenges arise.
Comfortable using computers and learning hotel systems (training provided).
Strong verbal communication skills in English; bilingual abilities are a plus.
Detail-oriented, organized, and able to multitask in a fast-paced environment.
Reliable, flexible, and available to work a variety of shifts including weekends and holidays.
Previous hotel frontdesk or hospitality experience preferred, but not required-we're happy to train individuals with the right attitude and drive.
What Makes Us Different
Unscripted Hospitality is more than a service philosophy-it's a culture of care, empowerment, and personal connection. We trust our team members to lead with heart, to listen deeply, and to take ownership of the guest experience beyond s or scripted lines. At OTH Hotels Resorts, you're not just doing a job-you're making someone's day, every day.
Join Us
If you're ready to create connections, make lasting impressions, and be part of a team that values authenticity and purpose-this is your place. Let your next chapter unfold and your story begin with OTH Hotels Resorts.
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
$24k-30k yearly est. 15d ago
Reservations Agent- Hotel Galvez & Spa
Hotel Galvez & Spa
Front desk agent job in Galveston, TX
RESERVATIONS AGENT
DEPARTMENT: Guest Services
REPORTS TO: FrontDesk Manager
STATUS: Non-exempt
The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to company standards.
QUALIFICATION STANDARDS
Education & Experience:
· High School diploma or equivalent required.
· Experience in a hotel is required.
· College course work in related field helpful.
Physical requirements:
· Flexible and long hours sometimes required.
· Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amounts of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements
· Maintain a warm and friendly demeanor at all times.
· Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
· Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
· Must be able to multitask and prioritize departmental functions to meet deadlines.
· Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
· Attend all hotel required meetings and trainings.
· Maintain regular attendance in compliance with company standards, as required by scheduling, which will vary according to the needs of the hotel.
· Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
· Comply with company standards and regulations to encourage safe and efficient hotel operations.
· Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
· Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
· Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
· Must be able to cross-train in other hotel related areas.
· Must be able to maintain confidentiality of information.
· Must be able to show initiative, including anticipating guest or operational needs.
· Must have demonstrated ability to use multiple computer programs of varying levels of complexity.
· Perform other duties as requested by management.
Fundamental Requirements
· Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
· Answer guest inquiries about hotel services, facilities and hours of operation.
· Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.
· Enter reservations into the computer according to standard operating procedures.
· Communicate and work closely with the Sales Department to build group blocks and enter group bookings.
· Maintain availability calendar and communicate all relevant information to the FrontDesk staff.
· Maintain accurate files and reports.
· Handle all special reservations, to include V.I.P. reservations, packages and discounts.
· Monitor daily sales activity and alert front office team of sold out nights, group status and possible problem situations.
· Post no-show revenue daily, if required at property.
· Be able to perform all duties of Guest Services Agent and assist at frontdesk as required by Hotel Management.
· Communicate availability to wholesalers.
· Call for occupancy at area hotels.
· File reservations and group contracts.
· Review Reservations logbook and Guest Request log on a daily basis.
· Send confirmations.
· Process advance deposit/balance sheet.
· Process brochure requests.
· Assist with processing travel agent commissions as requested.
$26k-32k yearly est. 60d+ ago
Guest Service Agent
Grand Galvez
Front desk agent job in Galveston, TX
Job Description
Purpose: To ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner.
Reports to: Front Office Manager
Essential Functions:
To be thoroughly acquainted with all check-in procedures and policies.
To be thoroughly acquainted with all check-out procedures and policies.
To be a main liaison between guest and the hotel.
Be familiar with guest scenarios.
Be familiar with all technical equipment as related to the FrontDesk.
To be familiar with all hotel facilities.
To be familiar with general organization set-up.
Read, initial and sign the Pre-shift and discuss open issues with Front Office Manager daily.
To be familiar with the inter-relationship between the different departments
Complete S.E.T. training and follow this philosophy at all times.
Be familiar with basic operations of PBX.
Demonstrate understanding and adherence to Selling Strategy calendars by all FrontDeskagents.
Know how to make a reservation (group or individual) Hotel Specific Essential Functions:
To uphold the reputation of the hotel as a professional employee.
Properly use and maintain hotel equipment
Make decisions that meet and exceed the expectations of the hotel.
Familiar with downtown area including attractions, restaurants, businesses.
Knowledgeable with PMS & Voice Mail System.
Tools and Equipment:
Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine
Working Environment:
Interior and on occasion exterior of hotel with exposure to weather conditions. Physical Job Requirements (for essential functions only) Lifting/Pushing/Pulling/ Carrying • 25% of shift pulling out cash draw, key draw and safety deposit boxes Bending/Kneeling • 25% of shift to retrieve safety deposit boxes and cash draw Mobility • 5% of shift to retrieve messages and guest mail Continuous Standing • 95% of shift continuous standing attending to customers Climbing • No climbing required Driving • No driving required Work Environment • Inside 100% of work period (approximately 8 hours shift) Hearing/Vision/Speech/Literacy • Hearing is moderate (One-on-one communication with guests) • Vision is moderate (Read reports, verify reservations, work with computers) • Speech is moderate (One-on-one communication with guests) • Literacy is critical (Read reports, reservations, analyze, investigate) Chemical/Agents Used • No chemicals/agents used Protective Clothing • No protective clothing required Equipment Operation • Computer system 75% of time, copier 5%, calculator 10%, printer 25%, telephone 25%
How much does a front desk agent earn in Missouri City, TX?
The average front desk agent in Missouri City, TX earns between $21,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Missouri City, TX
$26,000
What are the biggest employers of Front Desk Agents in Missouri City, TX?
The biggest employers of Front Desk Agents in Missouri City, TX are: