Receptionist (part-time, 25 hours/week)
Front desk agent job in Bozeman, MT
Job Description Our Bozeman, Montana office is currently seeking a part-time Receptionist. The Receptionist works closely with attorneys and legal professionals providing general office support. The receptionist is often the first point of contact for visitors to the firm and is responsible for performing a variety of administrative and clerical support tasks to ensure efficient day-to-day operations. The part-time hours for this receptionist role are 12:00 pm - 5:00 pm MST.
KEY RESPONSIBILITIES:
Answers, screens, and routes incoming phone calls.
Greets clients, visitors, and guests.
Determines the purpose of each persons visit and directs or arranges escort to the appropriate location.
Provides accurate information or redirects to the appropriate person in response to internal and external inquiries.
Schedules conference rooms.
Assists with maintaining the waiting area/lobby and other areas such as conference rooms.
Operates office equipment which may include but is not limited to a multi-line telephone system, video conferencing equipment, copier, scanner, fax machine, and printer.
May assist with clerical tasks such as handling mail, postage, parking validation, setting up conference bridges, filing, copying, scanning, faxing, word processing, running errands, and restocking supplies depending on the office needs.
Provides administrative support to other departments as requested.
Maintains admin lists, phone lists, and other details specific to the office.
Responsible for tracking and storing the AED machine for the office.
KEY SKILLS:
Strong customer service and interpersonal skills are required to communicate effectively and professionally with all levels of personnel and external clients.
Able to maintain strict confidentiality of client and firm information.
Able to work in collaboration within a team and independently.
Able to learn new skills as technology evolves.
Possesses excellent attention to detail, follows up on projects, and follows through on deliverables.
Able to develop and apply comprehensive planning and organizing strategies to ensure tasks and projects are appropriately prioritized and resources are used effectively and efficiently.
Able to work under tight deadlines, handle multiple detailed tasks, and anticipate when help will be needed from department members.
Flexible and able to respond quickly and positively to shifting demands and opportunities.
Able to effectively work in a multi-office environment and a culturally and educationally diverse environment.
Writes clearly and informatively, edits work for spelling and grammar, adapts communication to suit needs, presents numerical data effectively, and can read and interpret written information.
Speaks clearly and persuasively, listens and gets clarification as needed, responds well to questions, and takes a collaborative approach in group settings.
Able to take responsibility for work activities and personal actions, follow through on commitments, acknowledge and learn from mistakes, and recognize the impact of ones behavior on others.
Able to independently formulate sound decisions and select an effective course of action using available information.
MINIMUM QUALIFICATIONS:
High school diploma or equivalent.
Minimum of one year of experience in a professional environment.
Working knowledge of Microsoft Office Suite, Adobe, and other similar software.
Must be able to read, comprehend, and follow written and verbal instructions.
Valid drivers license.
PHYSICAL REQUIREMENTS:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.
PAY & BENEFITS:
The Firm offers a competitive wage and a comprehensive benefits package including:
Medical, dental, and vision.
Employer paid short and long-term disability.
Voluntary life, accident, and critical illness.
Flexible spending accounts.
Vacation, sick, and personal leave.
Paid parental leave.
Fully vested 401(k) retirement plan with employer contributions (eligible after 1 year).
DISCLAIMER:
This job posting is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function.
Front Desk Agent - Airport
Front desk agent job in Montana
Join the Team at Montana's Premier Luxury Ranch Resort!
About Paws Up Montana:
Nestled on a breathtaking 37,000-acre ranch, Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike.
Purpose:
We are seeking a talented Front Desk Agent- Airport to join our team. The Front Desk Agent- Airport will serve as the first point of contact for guests arriving at Missoula International Airport, warmly greeting them with professionalism and genuine hospitality. This role ensures the beginning of each guest's stay is seamless, welcoming, and aligned with the elevated standards of service expected throughout their resort experience.
This role blends front desk professionalism with logistical precision, warmly welcoming guests, managing multi-channel communication, facilitating reservations, and addressing service requests with professionalism and efficiency. The position also supports concierge services, transportation logistics, and interdepartmental collaboration to deliver personalized, high-touch service. By consistently embodying the resort's luxury standards and guest-first philosophy, this role plays a critical part in shaping memorable stays, resolving concerns with grace, and upholding operational excellence in all guest-facing responsibilities.
Ultimately, this role is integral to maintaining the luxury standards of the resort by delivering exceptional service, anticipating guest preferences, and ensuring operational excellence in all guest-facing interactions.
What We Offer:
Career Development and Advancement Opportunities
Employee Assistance Program (5 free counseling sessions)
Referral Bonus Program (Get paid $250 to recruit)
Carpool Reimbursement ($5-$20/Day)
Employee Discounts on Merchandise (30% on select items in our retail store)
Employee lunch provided
Primary Responsibilities:
Audit daily arrivals and departures, verifying accuracy of guest flight information and ensuring timely communication with all operational departments.
Monitor daily arrivals and ensure appropriate team coverage for personalized greetings.
Greet arriving and departing guests at the airport; capture required waivers and credit card authorizations efficiently and accurately.
Answer all incoming calls promptly and professionally, using Forbes service language and tone.
Serve as the first point of contact for guest service recovery situations, responding with empathy and a solution-oriented mindset.
Proactively manage and follow up on guest requests via phone, Fetch, and other platforms.
Provide thorough, accurate information on resort amenities, transportation, and activities.
Ensure Lexus Guest Profile entries are completed accurately in accordance with our Lexus partnership standards.
Monitor daily arrivals and ensure appropriate team coverage for personalized greetings.
Analyze guest feedback, identify trends, and collaborate with leadership to improve service and overall guest satisfaction.
Remain flexible with open availability to support the unexpected needs of the resort, including cross-department support.
Uphold a consistently positive and professional attitude, especially under pressure or during peak periods.
Perform regular shift audits and communication logs to ensure continuity and completeness of service.
Maintain clear and respectful communication with all departments and proactively support teamwork across the resort.
Maintain Forbes-ready work areas with a clean, organized, and service-focused environment.
Protect all guest information, past, present, and future, from disclosure to anyone outside the organization.
Refrain from discussing guest details, itineraries, room numbers, or stay patterns unless required for internal operations.
Use secure systems and communication channels when handling personal, billing, or travel information.
Adhere strictly to resort policies on data privacy, non-disclosure, and guest confidentiality.
Understand that confidentiality is a cornerstone of the guest trust and a non-negotiable standard of luxury service.
Work both on property and at the Missoula Airport.
Supportive Functions and Responsibilities:
Display hospitality and professionalism to our guests and team members at all times, take pride in representing Paws Up professionally with our guests and ensure that all transactions with guests are handled in a legal, ethical, and confidential manner.
Maintain a favorable working relationship with all Paws Up team members to foster and promote a positive working environment.
Maintain a clean and neat appearance at all times.
Perform work in a safe and high-quality manner.
Pick-up/drop-off guests from the airport, their accommodations and various locations on property
Drive and operate gasoline or diesel-powered multi-passenger vehicles to transport guests safely
Assist any other function of Front Office team as needed
Educational, Experience, Licensure Required:
High school diploma, GED or vocational training or job-related course work, preferred College degree
Minimum 2 years of experience in the hospitality industry, preferably Front Office.
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Valid State Driver's License
Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Auto-ApplyFront Desk Agent
Front desk agent job in Helena, MT
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Paid time off
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Agent, Reservations (Bozeman, MT)
Front desk agent job in Bozeman, MT
(15951) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.
Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.
* Note that this position is based out of Bozeman, MT*
Job Summary
Handling all reservation inquiries efficiently while exhibiting interest, enthusiasm and professional image. Generate and optimize revenue by effectively following the selling strategies set by sales and revenue management. The reservation agent provides various planning and booking services including answering guest questions, making travel itinerary recommendations, and converting reservation inquiries to generate sales. Practice and promote the desired work culture around O&O our four core values.
Key Duties and Responsibilities
* Provide the highest level of guest service (verbal & written) always demonstrating One & Only Joy service standards
* Execute reservation sales from initial inquiry to conversion to confirmation
* Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory
* Identifies and anticipates needs and requirements by asking open-ended questions to obtain all necessary information
* Ensures accurate input of reservations details in the hotel property management system
* Secure timely, accurate and confidential reservations financial payment information
* Exercises proper selling, up-selling, cross selling and suggestive selling techniques to maximize property revenue
* Overcome guest objectives using OOMB relationship selling techniques
* Records and processes reservations via all channels and ensure response within 24 hours of receipt
* Maintains professional confidentiality of VIP and "special guests as directed by Manager
* Competently use of OOMB property technology such as OPERA PMS, SynXis and Office applications to manage reservations
* Efficiently processing prior-to-arrival guest confirmation correspondence with all required information accurately daily, while duly entering all guest information, including all requests and traces in the system
* Ensure every caller directed to the department receives an optimum level of services and care
* Treats internal and external customers fairly with respect, while developing effective customer networks
* Provide accurate, appropriate, relevant information about the resort and area attractions
* Develop strong local knowledge/ relationships with our local area partners such as Big Sky Resorts and Yellowstone National Park
* Knowledge of food and beverage, Wellness and Retail options at OOMB
* Achieve performance target (Key Performance Indicator) to ensure that agent's work supports and furthers the organization's goals
* Consistently follows the IFH call processing standard and achieve a minimum 85% LQA Reservation Mystery Shop score
* Participation in Reservation Self Audits conducted weekly to provide feedback and training opportunities
* Liaise with the Sales Department regarding booking of group rooms
* Input group reservations as directed
* Maintains a comprehensive filing system in the Reservations department
* Provides Team Leader and Manager with all relevant correspondence for late cancellation and no-show bookings to support the penalty charges
* Attend briefing and departmental meetings as required
* Attends all training programs as required by the business needs
* Demonstrates adaptability and flexibility according to the work demand
* Complies with the resort and department cost saving plans and initiatives
* Ensure compliance with all security and safety standards
* Understands and observes the department's general policies, standards and procedures
* Performs appropriate additional tasks as directed by the Team Leader and Manager according to the business needs
* To assist with any other duties as required by the Manager or another member of the management team
Skills, Experience & Educational Requirements
* A minimum of 1 year experience with Reservations or significant experience of working in contact centre or similar field
* Excellent communication skills, written and oral proficiency in English
* Experienced in using Opera system
* Computer proficiency in a Windows environment (Word, Excel, PowerPoint)
* Strong interpersonal skills
* Organizational skills
Benefits
* Medical insurance - 80% of premium paid by employer
* Health Savings Account with $50 employer contribution per pay period
* Dental, vision & life insurance - 100% of premium paid by employer
* 5 weeks of PTO (Paid Time Off)
* 8 paid holidays
* Uniform provided & complimentary laundering
* Complimentary transportation to/from resort
* Complimentary meal per shift
* Subsidized housing based on availability
* Discounts at F&B outlets on property
* 14 nights per year at $100/night* at Kerzner Properties worldwide
* Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership
Physical Requirements
The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:
* Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
* Frequent bending, twisting, stooping, reaching, and pulling
* Lifting and carrying of loads weighing up to 30 pounds
* Remaining in a stationary position for long periods
* Constantly operating a computer and other office productivity machinery
* Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
Hotel Front Desk Clerk
Front desk agent job in Miles City, MT
Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$14 - $16 hourly
Responsibilities:
Field customer complaints when necessary
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Bookkeeping: keep accurate records of all hotel guest account information
Communicate with housekeeping to make sure guest rooms are ready
Guest Services - Greet guests, check them in and out, and provide a welcoming experience.
Reservations & Payments - Manage bookings, process payments, and ensure accurate records.
Communication - Answer calls, respond to guest inquiries, and provide information about the hotel and local area.
Issue Resolution - Address guest concerns or complaints professionally and escalate as needed.
Lobby & Front Desk Upkeep - Maintain a clean and organized front desk and lobby area.
Coordination - Work with housekeeping and maintenance to ensure rooms are ready and any issues are resolved promptly.
Security & Compliance - Follow hotel policies and procedures to ensure a safe and smooth operation.
Qualifications:
High school graduate, GED recipient, or equivalent
Working knowledge of Microsoft Office and reservation management systems
Comfortable taking telephone calls and mitigating stressful situations
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Experience - Previous hotel or customer service experience is preferred, but not required.
Communication Skills - Strong verbal and written communication skills to interact with guests and team members professionally.
Technology Skills - Basic computer skills and familiarity with hotel reservation systems, or willingness to learn.
Customer Service - A positive attitude, problem-solving skills, and a commitment to guest satisfaction.
Organization & Multitasking - Ability to handle multiple tasks efficiently in a fast-paced environment.
Availability - Flexible schedule, including evenings, weekends, and holidays as needed.
Professionalism - Dependable, punctual, and able to maintain a professional appearance and demeanor.
About Company
Structure Hospitality is a Salt Lake City, Utah-based hotel management company that works with owners and investors to achieve record-breaking hotel performance. Our approach combines strategic operations, close attention to detail, and a team-oriented culture built around the success of our people and team members.
We focus on building strong relationships and delivering measurable success through transparency and results. With a growing portfolio of properties, we are dedicated to creating exceptional guest experiences and investing in the development and growth of our team members.
When you join Structure Hospitality, you're joining a company that values its people, prioritizes results, and is committed to your success.
C&R Deputy Admin Clerk
Front desk agent job in Montana
Visit PDF for full description: ***************** mt. gov/smbstorage/oc Downloads/oc HRjobs/documents/PVA-C&R_Admin_Clerk_12102025.
pdf
Hotel Front Desk Clerk - Bozeman
Front desk agent job in Bozeman, MT
Job Description
The Country Inn & Suites in Bozeman, MT is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk associate's primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. Customer service experience is preferred, but not required.
SKILLS & KNOWLEDGE:
Must have the ability to provide professional and courteous guest service.
Must have good time management skills and the ability to work with minimal supervision.
Must have good organizational skills, the ability to multitask and strong attention to detail.
Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing.
Must have the ability to maintain a positive and professional attitude when handling guest situations.
Must have a working knowledge of computers and basic math skills.
Customer service experience preferred, but not required.
ESSENTIAL FUNCTIONS:
Assists all guests in a professional and courteous manner.
Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines.
Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information.
Stays current on hotel accommodations, services and local attractions in order to effectively assist guests.
Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate.
Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue.
Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.
Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings.
Receives and processes telephone and walk-in reservations accurately.
Monitors the printer and fax machine to ensure prompt attention is given to documents received.
Maintains the cleanliness of the lobby area and performs laundry duties as needed.
Removes snow from hotel main entrance and sidewalks as needed.
Acts as manager on duty in the absence of the General Manager and/or Guest Service Manager.
Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.
Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
Performs all other duties as assigned.
Type: Part- Time
Shift: Open
Pay: $20 per hour
Other opportunities are available. Apply today!
Candidates offered employment must submit to a background check and drug test.
We are an E-Verify participating employer.
EOE M/F/Vet/Disability
Front Desk Agent - Winter 2025/2026
Front desk agent job in Big Sky, MT
Hiring for Winter 2025-2026 season (November, 2025-April, 2026)
Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.
LMR VISION
Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.
SUMMARY
At the heart of every exceptional stay is a Front Desk Agent. As the first point of contact for our guests, you'll be a key part of creating lasting impressions. Your role will involve delivering seamless front desk and concierge services, managing check-in and check-out processes, providing thoughtful recommendations, and ensuring guests feel at home throughout their stay. This position is perfect for someone who thrives on meaningful interactions, enjoys problem-solving, and values teamwork.
We're seeking an individual with a genuine passion for hospitality, excellent communication skills, and a proactive attitude. The ideal candidate is resourceful, detail-oriented, and delights in exceeding guest expectations. If you love engaging with people, have a knack for logistics, and enjoy sharing insider tips about the local area, you'll feel right at home here.
ESSENTIAL DUTIES & RESPONSIBILITIES
Welcome guests warmly upon arrival and assist with check-in, check-out, and room assignments.
Maintain and update guest profiles in the Property Management System (PMS) to personalize experiences.
Provide guests with local recommendations for dining, activities, and transportation logistics.
Escort guests to their accommodations, highlighting cabin features and amenities.
Communicate guest preferences and arrival details with team members through daily reports and meetings.
Manage itineraries, address guest inquiries, and assist with activity scheduling or changes.
Transport guests around the property in company vehicles, often navigating snow and icy conditions.
Collaborate with housekeeping to ensure timely room readiness and special requests.
Handle guest mail, packages, and messages, ensuring prompt delivery.
Foster positive relationships with repeat guests, utilizing systems like ALICE to track preferences.
Support Nordic/Nature activities, retail services, and gear rentals as needed.
Step in to assist with transportation, luggage delivery, or housekeeping during peak periods.
Act as a brand ambassador, representing the property with professionalism and enthusiasm.
Uphold company policies, procedures, and service standards.
Assist other departments and contribute to shared responsibilities as needed, including snow removal and general Outpost upkeep.
QUALIFICATIONS
Valid driver's license required; must be comfortable driving in snow and icy conditions.
Due to company insurance requirements, must be at least 21 years of age to drive company vehicles.
Strong interpersonal and communication skills; ability to speak and write effectively in English.
Familiarity with the local area and a passion for sharing its highlights.
Proficiency in software systems, including Microsoft Office and Property Management Systems (PMS).
Ability to problem-solve, manage multiple tasks, and adapt to changing priorities.
Experience in hospitality or customer service preferred but not required.
Flexibility to work evenings, weekends, and holidays as needed.
WORK ENVIRONMENT
Regularly required to stand, walk, and move freely throughout the property.
Ability to lift and carry up to 50 pounds frequently and occasionally up to 75 pounds.
Comfortable working in a fast-paced environment with interruptions and shifting demands.
Frequent outdoor work in varying weather conditions, including snow, ice, and cold temperatures.
Seasonal role with the possibility of reapplication for future seasons.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.
Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for future employment, they may reapply but will be considered a new employee for all purposes.
Hourly Employee & Seasonal Employee Benefits
At Lone Mountain Ranch, in addition to a competitive hourly wage, we offer a range of benefits to make your experience more rewarding.
Seasonal Bonus Program:
All hourly employees are eligible for our seasonal bonus program.
You will receive $1 per hour worked and $1.50 per overtime hour worked.
Employees who terminate or resign before the season ends will not participate.
If the season is shortened due to business levels, you will still receive the bonus.
Employees in short-term contracted positions, like Lone Mountain Rangers, are also eligible.
Staff Cafeteria:
Enjoy access to our staff cafeteria, offering 3 meals a day and a variety of grab-and-go items.
Ranch Gratuity:
In addition to your hourly rate, you will receive a ranch gratuity unique to Lone Mountain Ranch.
Ranch-Wide Activities:
During the summer, you have free access (space permitting) to activities like horseback riding, Lone Mountain Rangers, and Yellowstone National Park tours, as well as yoga.
In winter, enjoy access to 50 miles of cross-country ski trails.
Arrival:
Complimentary transportation is provided to and from the airport.
Uniforms:
Free uniforms are provided for your role at the ranch.
Opportunity to Transition to Full-Time:
After working a minimum of 1560 hours over a 12-month period, you can transition to full-time status.
Full-time benefits include vacation and sick pay, medical insurance (with the Ranch covering 80% of premiums), and voluntary dental, vision, and life insurance (employees are responsible for 100% of the premiums for these benefits).
Auto-ApplyFront Desk Attendant
Front desk agent job in Billings, MT
Job Description:
As a Front Desk Attendant at Kelly Inn, you will be the first point of contact for our guests. Your primary responsibility will be to provide top-notch customer service to ensure a positive and memorable experience for all visitors. Your duties will include:
Greeting guests with a friendly and welcoming attitude
Assisting guests with check-in and check-out processes
Answering phone calls and responding to guest inquiries
Handling reservations and room assignments
Providing information about hotel amenities and local attractions
Qualifications:
The ideal candidate for this position will possess the following qualifications:
Excellent communication and interpersonal skills
Strong attention to detail and organizational abilities
Ability to work effectively in a fast-paced environment
Previous customer service experience is preferred
Flexibility to work various shifts, including evenings, weekends, and holidays
Position is currently part-time but can expand to full-time.
#hc209246
Practice Receptionist, PRN
Front desk agent job in Libby, MT
Job DescriptionSalary: $15.32-$21.45 DOE
Cabinet Peaks Medical Center is looking for a Practice Receptionist to join our Family Medicine Clinic!
The Practice Receptionist provides indirect patient care in the medical office setting as the front office receptionist. This role is responsible for greeting patients as they come in, checking them in as well as verifying all demographic, insurance, and other information is correct, answering phones and triaging all calls throughout the day, providing communication channels from patients to staff members as needed, initiates directives from physicians and practice manager, and all other clerical duties as assigned.
Major Job Duties & Responsibilities
Demonstrates the communication standard of conduct by clearly conveying information and ideas through appropriate mechanisms in a way that engages people and helps them understand and retain the message.
Arranges for the efficient and an orderly admission of patients into electronic system, including verifying all demographic, insurance, and other information is correct.
Demonstrates the patient centered standard of conduct by making patients and their needs a primary focus of ones actions; developing and sustaining productive patient relationships.
Collects deposits, copayments, deductibles, and other patient liabilities from patient per policy.
Demonstrates the commitment to co-workers and team success standard of conduct by actively participating as a member of a team to move the team toward the completion of goals.
Answer telephones calls in a polite and professional manner and communicate information to the appropriate personnel.
Schedule new and follow-up appointments per the guidelines set forth by the Practice Manager and physicians. Planning reminder appointment calls the day prior to a patient's appointment.
Complete first part of billing process per billing department requests, with understanding of ICD-10, CPT codes.
Complete deposit and batch out eCW at the end of each business day.
Retrieve all faxed documents and work appropriately and timely and handles all incoming mail and distribution daily.
Ensure waiting room is kept in an organized manner and that coffee is available to patients and families.
Work on special projects as requested and approved by the practice manager.
Communicate appropriately and clearly to MAs, physicians, and practice manager.
Demonstrate the ability to be flexible, organized and able to function in and under stressful situations and works well under pressure in a high traffic work environment.
Participates in monthly staff meetings, training sessions and annual education sessions, disaster drills, etc.
Skills, Knowledge, & Abilities
Strong analytical, problem solving, interpersonal and social skills.
Possess excellent prioritization, organization, and time management skills.
Ability to function independently with self-confidence in a clinical office environment.
Ability to practice with honesty and moral vigor as well as accepts full responsibility for actions.
Operated with ample verbal, written, and computer skills.
Possess the skills to communicate clearly and appropriately with colleagues, peers, supervisors, and medical providers.
Education Requirements
High school graduate or equivalent
BLS certification preferred; must obtain within 3 months of hire.
Experience
Six (6) months of related work experience in a previous medical office or other related medical practice preferred, but not required.
Schedule
As needed based on the needs of the department.
Cabinet Peaks Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Additional pre-employment items may be required. Please contact Human Resources for details.
Front Desk Receptionist
Front desk agent job in Billings, MT
Job Description
Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where your efforts are recognized and appreciated? If so, we have the perfect opportunity for you! Our growing company is seeking a motivated and positive Front Desk Receptionist to join our team.
As the welcoming face and voice of our dealership, you will play a crucial role in creating a positive first impression. We're looking for someone with a winning attitude and a professional demeanor to represent our brand effectively. In this position, you will report to the Sales Manager and be responsible for managing incoming calls, directing inquiries, and providing essential clerical support.
Key Responsibilities:
Greet and assist on-site guests, identifying their needs and directing them to the appropriate personnel.
Answer and screen incoming phone calls, transferring them to the relevant department or personnel as needed.
Take messages and manage voicemail when staff members are unavailable.
Provide clerical support, including faxing, copying, and maintaining organized files.
Coordinate with vendors and manage their services.
Ensure the main voicemail is updated with office hours and special announcements, and assist callers with directions and information about our organization.
Receive and distribute mail to the Office Manager.
Conduct next-day customer delivery confirmation calls and orientations.
Stay informed about staff movements within the organization.
Collect and organize sales and greeter logs from the previous business day.
Physical Requirements:
Sitting and standing
Walking
Occasional lifting up to 20 lbs
Education and Experience:
High school diploma or GED required.
Compensation:
$15 - $17 per hour, depending on experience.
Schedule:
Full-time position.
Store hours: 9 AM - 7 PM, Monday to Saturday
Saturday shifts on rotation.
If you're ready to take the next step in your career and be a key part of our team, we want to hear from you!
Benefits
Excellent earning potential and advancement opportunities
Medical benefits package with multiple plan options to choose from, including vision and dental
401(k) retirement plan with employer match
On-site employee daycare
Holiday pay and vacation time
Employee discounts
Employee borrow program (take a camper and GO CAMPING)
Profit sharing
Bretz RV's Commitment to You
Opportunity to work in a family-oriented environment where work-life balance matters
Growth and advancement opportunities
Team building activities and events throughout the year
The opportunity to be a part of a team in a booming industry that works together to provide every customer with the best experience possible
Relocation
Montana has become the spot to be. Kevin Costner and his Yellowstone in 1883 have single-handedly helped Montana become discovered. If you want to move here, please know that we have stoplights, hitching posts still exist in some small towns, and the church is still the busiest place to go on Sundays. It's a safe place to live and a great place to raise a family looking for adventure. The cost of living is far lower than in other parts of the country. If you've ever dreamed of moving to the Northwest, now may be the time to turn a dream into reality!
About Our Dealership
Bretz RV & Marine opened for business in Missoula, Montana, in 1967. Until then, Frank and Vi Bretz had been operating a service station and renting U-Hauls in central Missoula. Searching for a new camping trailer turned into a new business opportunity. Not only did the Bretz family get a new camper, they decided to get into the business of selling and renting small travel trailers.
Today Bretz RV & Marine is still a family-owned and operated business with five dealerships across Montana and Idaho. We are fortunate to have grown from just over 100 employees to nearly 400 employees in the last five years. We do all we can to offer our teams an excellent place to work and advance in our company. We start by finding great people with high energy and then find the best place for them to be successful in our dealerships.
Throughout the year, you will see Bretz RV & Marine sponsoring events from local school functions to veterans associations, Toys-4-Tots, Make-A-Wish, and many more. It's important to contribute to the communities in which we do business.
EEOC
Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Products and Brands:
RV Manufacturers: Airstream, Coachmen, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, NuCamp, Thor, Tiffin, Ember RV, Brinkley RV, Oliver Trailers.
Boat Manufacturers: Barletta, Sea-Doo, Bayliner, Chaparral, Crownline, Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser, Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine, Thunderjet, Sylvan Boats.
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Front desk associate
Front desk agent job in Billings, MT
Front Desk Associate Job Description
Join Our Team at Laquinta Inns and Suites by Wyndham Billings in Billings MT!
We are currently seeking a reliable and dedicated individual to join our team as a Front Desk Associate. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience.
Hours Are 3pm -11pm
Key Responsibilities:
Able to work the front desk with a positive attitude and a welcoming demeanor.
Able to work the front desk efficiently, multitasking between answering phone calls, assisting guests with inquiries, and processing reservations.
Able to work the front desk accurately, ensuring all guest information is entered correctly into the system.
Able to work the front desk effectively, resolving any guest issues or complaints in a timely and professional manner.
Able to work the front desk collaboratively with other team members to ensure a smooth operation.
Qualifications:
Previous customer service experience is preferred.
Excellent communication skills and a friendly personality.
Strong attention to detail and organizational skills.
Ability to work in a fast-paced environment and stay calm under pressure.
Flexibility to work varying shifts, including weekends and holidays.
If you are looking for a rewarding opportunity to showcase your customer service skills and work in a dynamic hospitality environment, we want to hear from you!
About Laquinta Inns and Suites by Wyndham Billings:
Conveniently located in the heart of Billings, MT, La Quinta Inn & Suites by Wyndham Billings offers comfortable accommodations and modern amenities for both business and leisure travelers. Our hotel features spacious rooms, complimentary breakfast, a fitness center, indoor pool, and free Wi-Fi throughout the property. Whether guests are visiting for work or pleasure, our friendly staff is dedicated to providing a memorable stay for every guest. Come join our team and be a part of our commitment to exceptional hospitality!
Night Auditor/ Front Desk Agent
Front desk agent job in Glendive, MT
Night Auditor/Front Desk Agent
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a
Night Auditor/Front Desk Agent
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Requirements:
Proven experience as a Night Auditor or in a similar hospitality role
Strong customer service and communication skills
Excellent math and problem-solving abilities
Proficient in Microsoft Office and hotel reservation systems
Detail-oriented with strong multitasking and time management skills
Ability to stay calm and professional under pressure
Available to work overnight shifts
Education & Experience:
High School diploma or equivalent required
Stable work history required
Night Audit Responsibilities
Check in guests, answer phones and take reservations
Respond to guest complaints, requests and emergencies
Process invoices, post checks to vendors and distribute employee checks
Reconcile accounts
Balance the cash drawer and log receipts
Investigate and resolve out-of-balance accounts
Keep accurate financial records and ledgers
Help prepare for forecasts and audits
Front Desk Agent Responsibilities
Handle guest check-ins, check-outs, room assignments, and special requests
Take, modify, and cancel reservations according to hotel policies
Follow proper credit and cash handling procedures
Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions
Maintain key inventory and request re-keying as needed
Verify accuracy of guest registration and payment details
Perform additional duties as assigned by the General Manager
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyGuest Service Agent - Homewood Suites Kalispell
Front desk agent job in Kalispell, MT
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
EOE/AA
A Guest Service Agent with Homewood Suites by Hilton is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will it be like to work for this Hilton Worldwide Brand?
Homewood Suites by Hilton exists to provide the touches, familiarity and comforts of home so that extended stay travelers can feel at home on the road. Guests enjoy the extra space and privacy of the suites, the casual atmosphere and the many homelike amenities and services. In fact, Homewood Suites by Hilton is consistently ranked above the competition by guests, thanks to an appealing combination of bundled services, award-winning quality and the benefits of Hilton HHonors.
Homewood Suites by Hilton is one of Hilton Worldwide's ten market-leading brands. For more information visit ************************
If you appreciate the feeling of home and know what to do to make others feel at home, you may be just the person we are looking for to work as a Team Member with Homewood Suites by Hilton.
What will I be doing?
As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, as needed
Receive, input, retrieve and relay messages to guests, as needed
Auto-ApplyFitLife Front Desk Attendant
Front desk agent job in Great Falls, MT
Job DescriptionWelcome to FitLife, Great Falls, MT! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work!
Perks of the job:
Competitive pay
Fast paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence:
You will be working with many different personality types with members and on staff.
You will need to give the greatest care and best attitude with our members.
Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
Front Desk Associate- Early Morning, Evening, & Weekends.....
Front desk agent job in Kalispell, MT
Front Desk Associate (FDA) Job Description & Requirements The Front Desk Associate is the face of the gym and one of our most important positions. The FDA is the first person a member or guest sees when they enter the gym, and the last person they see when they leave. Greeting existing and prospective members quickly and with a smile and warm friendly attitude as they enter the facility is extremely important. We want them to know we are happy they are here. The FDA is responsible for quickly and efficiently assisting the member or guest to ensure that their needs are met quickly and efficiently and that they have a pleasant and satisfying experience. Top notch customer service is key for the FDA, as anything less is unacceptable. The FDA is responsible for many tasks and duties inside the gym. A list of those duties, responsibilities and expectations is provided and the FDA is accountable to them...
Duties
Meet & greet anyone who enters the gym quickly and professionally with a friendly attitude and a smile...
Immediately approach any member or guest so that you can quickly and efficiently assist them with whatever it is they need.
Answer the phone in 3 rings or less with a friendly attitude, using the script provided. Thank you for calling World Gym, this is Joe, how many I help you? Handle the call efficiently and professionally or transfer the call to the appropriate staff members.
Performing various administrative tasks such as filing agreements, taking past due payments, updating billing or contact info, etc.
Touring EVERY guest through the facility and presenting and explaining membership options and terms.
Completing the enrollment process for all new members.
Setting fitness assessment appointments for every new member with the PT Manager.
Cleaning tasks, locker room checks, stocking inventory, making smoothies, ringing up POS sales, etc.
Ensuring all World Gym policies and procedures are adhered to and that members and fellow staff members are adhering to all policies and procedures as well.
Candidate Requirements
This highly motivated, detail-oriented individual should possess excellent customer service skills and the ability to communicate effectively with both members, guests and staff.
This candidate should have a passion for fitness and helping others.
Must be able to learn policies and procedures quickly and follow instructions.
The ability to work in a fast paced, high volume environment and the ability to multi task is a must.
Basic math & verbal skills, understanding of basic accounting principles, cash processing procedures, inventory management, etc. are required.
Computer skills and efficient typing ability required.
Willingness to work morning shifts (starting at 5 AM) and some weekend availability.
Reporting
This position reports directly to the Front Desk Supervisor and secondarily to the Operations Supervisor.
Education:
High School Diploma and / or some college preferred.
Free $75 dollar a Month Gym Membership is included with employment at World Gym.
Administrative Clerk
Front desk agent job in Great Falls, MT
Admin Clerk
This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered.
requires being a US Citizen.
Specializes in the ability to track and obtain initial specialty care and deferred to network primary care referrals to include obtaining clear legible reporting, (CLR), from military treatment facilities, (MTF), network and non-network providers. Chasing CLRs NLT 60 days from when the referral was entered or when there is evidence of a claim. Complete CLR upload no later than (NLT) 180 calendar days after the order entry date. Import/scan CLRs into the correct patients' medical record, follow-up with MTF specialty care providers who did not complete CLR referral results in accordance with business rules, and prepare referral management data reports/metrics, using referral tracking data tools. Demonstrate medical ethics, telephone etiquette, office, administrative, and clerical skills to provide positive, courteous, and professional customer service support to patients and staff.
Compensation & Benefits:
Estimated Starting Salary Range for Admin Clerk: $38,604.80
Pay commensurate with experience.
Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.
Admin Clerk Responsibilities Include:
Shall read, understand, speak, and write English fluently.
General office administrative and clerical skills to perform receptionist duties and answer telephones.
Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
Understanding of medical terminology preferred.
Prepare referral management data reports/metrics, using referral tracking data tools.
Knowledge of or ability to learn computer applications, such as MHS Genesis preferred.
One (1) year of healthcare administrative experience in either an inpatient or outpatient care setting within the last three (3) years required.
General medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skills.
Performs other job-related duties as assigned.
Admin Clerk Experience, Education, Skills, Abilities requested:
High school diploma or General Educational Development (GED) equivalency.
College classes or degree preferred.
Must pass pre-employment qualifications of Cherokee Federal.
Company Information:
Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNIH, visit cherokee-federal.com.
#CherokeeFederal #LI #LI-REMOTE
Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.
Similar searchable job titles:
Administrative Assistant
Office Clerk
Receptionist
Data Entry Clerk
Office Assistant
Keywords:
Recordkeeping
Filing
Data Entry
Scheduling
Office Support
Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.
Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.
Auto-ApplyReceptionist
Front desk agent job in Missoula, MT
Your experience matters
At Community Medical Center we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off
Employee Assistance Program - mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
And much more...
Job Summary
Receptionist
Provide administrative support, performs as a receptionist, as well as clerical and customer service functions, as well as non-technical duties in Practices or Departments.
Qualifications & Requirements: High School Diploma Preferred
Essential Functions: Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.
Greets visitors and communicates with patients, providers, and other offices, departments, or facilities.
Places, answers, and directs phone calls and distributes messages.
Organizes, coordinates, and schedules meetings and appointments.
Keeps office area neat and tidy and monitors and orders office supplies.
Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
Coordinates work flow and complies records of office activities.
Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash, in offices or departments where payments are made or collected.
EEOC Statement:
(facility name) is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Auto-ApplyFront Desk Agent - Airport
Front desk agent job in Bonner-West Riverside, MT
Join the Team at Montana's Premier Luxury Ranch Resort!
About Paws Up Montana:
Nestled on a breathtaking 37,000-acre ranch, Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike.
Purpose:
We are seeking a talented Front Desk Agent- Airport to join our team. The Front Desk Agent- Airport will serve as the first point of contact for guests arriving at Missoula International Airport, warmly greeting them with professionalism and genuine hospitality. This role ensures the beginning of each guest's stay is seamless, welcoming, and aligned with the elevated standards of service expected throughout their resort experience.
This role blends front desk professionalism with logistical precision, warmly welcoming guests, managing multi-channel communication, facilitating reservations, and addressing service requests with professionalism and efficiency. The position also supports concierge services, transportation logistics, and interdepartmental collaboration to deliver personalized, high-touch service. By consistently embodying the resort's luxury standards and guest-first philosophy, this role plays a critical part in shaping memorable stays, resolving concerns with grace, and upholding operational excellence in all guest-facing responsibilities.
Ultimately, this role is integral to maintaining the luxury standards of the resort by delivering exceptional service, anticipating guest preferences, and ensuring operational excellence in all guest-facing interactions.
What We Offer:
Career Development and Advancement Opportunities
Employee Assistance Program (5 free counseling sessions)
Referral Bonus Program (Get paid $250 to recruit)
Carpool Reimbursement ($5-$20/Day)
Employee Discounts on Merchandise (30% on select items in our retail store)
Employee lunch provided
Primary Responsibilities:
Audit daily arrivals and departures, verifying accuracy of guest flight information and ensuring timely communication with all operational departments.
Monitor daily arrivals and ensure appropriate team coverage for personalized greetings.
Greet arriving and departing guests at the airport; capture required waivers and credit card authorizations efficiently and accurately.
Answer all incoming calls promptly and professionally, using Forbes service language and tone.
Serve as the first point of contact for guest service recovery situations, responding with empathy and a solution-oriented mindset.
Proactively manage and follow up on guest requests via phone, Fetch, and other platforms.
Provide thorough, accurate information on resort amenities, transportation, and activities.
Ensure Lexus Guest Profile entries are completed accurately in accordance with our Lexus partnership standards.
Monitor daily arrivals and ensure appropriate team coverage for personalized greetings.
Analyze guest feedback, identify trends, and collaborate with leadership to improve service and overall guest satisfaction.
Remain flexible with open availability to support the unexpected needs of the resort, including cross-department support.
Uphold a consistently positive and professional attitude, especially under pressure or during peak periods.
Perform regular shift audits and communication logs to ensure continuity and completeness of service.
Maintain clear and respectful communication with all departments and proactively support teamwork across the resort.
Maintain Forbes-ready work areas with a clean, organized, and service-focused environment.
Protect all guest information, past, present, and future, from disclosure to anyone outside the organization.
Refrain from discussing guest details, itineraries, room numbers, or stay patterns unless required for internal operations.
Use secure systems and communication channels when handling personal, billing, or travel information.
Adhere strictly to resort policies on data privacy, non-disclosure, and guest confidentiality.
Understand that confidentiality is a cornerstone of the guest trust and a non-negotiable standard of luxury service.
Work both on property and at the Missoula Airport.
Supportive Functions and Responsibilities:
Display hospitality and professionalism to our guests and team members at all times, take pride in representing Paws Up professionally with our guests and ensure that all transactions with guests are handled in a legal, ethical, and confidential manner.
Maintain a favorable working relationship with all Paws Up team members to foster and promote a positive working environment.
Maintain a clean and neat appearance at all times.
Perform work in a safe and high-quality manner.
Pick-up/drop-off guests from the airport, their accommodations and various locations on property
Drive and operate gasoline or diesel-powered multi-passenger vehicles to transport guests safely
Assist any other function of Front Office team as needed
Educational, Experience, Licensure Required:
High school diploma, GED or vocational training or job-related course work, preferred College degree
Minimum 2 years of experience in the hospitality industry, preferably Front Office.
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Valid State Driver's License
Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Auto-ApplyFitLife Front Desk Attendant
Front desk agent job in Great Falls, MT
Welcome to FitLife, Great Falls, MT! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work! Perks of the job:
Competitive pay
Fast paced work environment
Free gym membership
So, who are we looking for?Someone with a certain level of social intelligence:
You will be working with many different personality types with members and on staff.
You will need to give the greatest care and best attitude with our members.
Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
Auto-Apply