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Front desk agent jobs in New Hampshire - 161 jobs
Overnight Front Desk Agent
Omni Hotels & Resorts
Front desk agent job in Woodsville, NH
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Our team members enjoy a wealth of benefits and perks, including: Comprehensive healthcare coverage with options for medical, dental, and vision plans. Paid time off for relaxation and rejuvenation. Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance. Complementary Golf, Skiing and Riding. Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities. Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services. Join us and thrive in an environment where your well-being is valued and supported. Responsibilities High school diploma or equivalent Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Ability to work nights, weekends, and holidays Fulltime, part time, on call positions available Omni Hotels and Resorts is an Equal Opportunity Employer.$28k-34k yearly est. Auto-Apply 12d agoFront Desk Agent
Peregrine Hospitality
Front desk agent job in Lebanon, NH
Essential Functions Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. Register guests into the computer system, verifying reservation details and processing payments. Handle cash and balance the cash drawer, maintaining accurate financial records. Provide guests with information about hotel facilities and local attractions. Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment. Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction. Maintain extensive knowledge of the hotel's services, facilities, and the local area. Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards. Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. Work cohesively with the team, supporting management and collaborating professionally with co-workers. Skills and Abilities Understand the mission, vision, and goals of the hotel⯠Must be able to prioritize and work efficiently with limited supervision⯠Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs⯠Must possess basic computer skills⯠Strong attention to detail and the ability to handle multiple tasks simultaneously⯠General knowledge of the city where hotel is located and its attractions⯠Extensive knowledge of the hotel, its services and facilities⯠Ability to handle cash and balance cash drawer required⯠Strong team player, able to partner with management and other employees in a professional manner⯠Job Qualifications/Requirements Education: High School diploma or GED equivalence⯠Experience: 1 year of Customer Service experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs Physical Requirements: The minimum physical requirements for this position include but are not limited to: Must be able to lift and/or carry up to 40 pounds frequently to assist guests Ability to stand for extended periods of time Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation Ability to bend and twist, push and pull, stoop, and kneel Ascend and descend a ladder Disclaimer We are an Equal Opportunity Employer.⯠All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.⯠If you need accommodation for any part of the application process because of a medical condition or disability, please contact: ********************************.â¯â¯â¯ Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.$28k-35k yearly est. 60d+ agoFront Desk Associate
The JTP Agency
Front desk agent job in New Hampshire
Projected dates of employment: April 01, 2025 - November 30, 2025 Number of workers requested: approximately three (3) Type of Petition: out-of-country (consular) Anticipated Prevailing Wage: $17.55 Please contact Steele Hill Resorts to determine the actual offered wage and any additional compensation that may be available. Experience requirement: Three (3) months of guest service experience at a high-end hotel, resort, or private club required. Special/additional requirements: None Housing Arrangements and Deductions: Optional housing is offered for workers who are relocating to begin employment. Cost of housing, if accepted, is $85.00 per bi-weekly pay period. If used, total cost of housing will be deducted from paycheck. A $200.00 refundable security deposit is required, to be deducted from first paycheck, and returned to the employee only upon the completion of the entire employment period and on the suitable condition of the housing and at the employer's sole discretion.$17.6 hourly 60d+ agoFront Desk Agent
Island Hospitality
Front desk agent job in Portsmouth, NH
Requirements Job Requirements: Check-in/Check-out hotel guests Process all payments according to established hotel requirements Provide information and assistance to all guests and vendors Prepares all necessary reports during each shift for the management team Job Qualifications: Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law. Salary Description $17.00$29k-34k yearly est. 14d agoReservation Agent
HB Travels
Front desk agent job in Mason, NH
We are seeking a motivated and detail-oriented Reservation Agent to join our growing travel team. In this role, you'll assist clients with planning and booking their travel experiences from flights and hotels to cruises and group getaways. You'll provide exceptional customer service, help clients make informed travel decisions, and ensure every trip runs smoothly from start to finish. What You'll Do: Assist clients with booking travel reservations, including flights, accommodations, and vacation packages. Provide personalized travel recommendations and guidance. Manage client information, payments, and itineraries with accuracy. Build strong relationships with clients to encourage repeat travel and referrals. Stay up to date on travel trends, destinations, and supplier promotions. Who You Are: Passionate about travel and helping others plan unforgettable experiences. Highly organized and able to manage multiple bookings and clients. Professional communication skills (written and verbal). Self-motivated, reliable, and eager to learn. Previous customer service or travel experience is a plus but not required training provided. Why Join Us: Comprehensive training and ongoing support. Flexible schedule work from anywhere with internet access. Collaborative community of like-minded travel professionals. Opportunity for growth within the travel industry.$28k-33k yearly est. 60d+ agoFront Desk Associate - Cold Spring Resort
Vacatia
Front desk agent job in Holderness, NH
Job DescriptionNow Hiring: Front Desk Associate | Join Our Resort Team! About Us: Nestled between the spectacular White Mountains and the Lakes Region of New Hampshire, Cold Spring Resort is a true four-season destination, offering easy access to several ski resorts in the winter, vivid landscapes during the fall's prime leaf-peeping months, and a range of outdoor activities in the spring and summer. This is where good times are shared with family and friends. Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you! Cold Spring Resort is currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you'll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations. What You'll Do: Greet every guest with a smile and provide outstanding customer service from check-in to check-out Answer guest inquiries and resolve issues quickly and professionally Manage room assignments, reservations, and billing with accuracy Process payments and handle cash transactions confidently Review reservations and prepare for daily arrivals Maintain front desk procedures, including key control and registration audits Ensure confidentiality and security protocols are followed Collaborate with the team to keep operations running smoothly Take initiative and support various tasks as needed What We're Looking For: A friendly, dependable, and customer-focused personality Strong communication and multitasking skills Basic math skills and comfort handling payments Ability to stay organized in a busy environment Tech-savvy with a willingness to learn new systems Detail-oriented and trustworthy with guest information Previous hospitality or customer service experience is a plus Flexibility to work weekends and holidays as needed Why Join Us? Work in a welcoming, team-oriented resort environment Opportunities to grow within hospitality and resort operations Be part of creating memorable experiences for our guests every day Ready to bring your positive energy and customer service skills to our team? Apply today and start your next adventure with us!$28k-33k yearly est. 19d agoThe Exeter Inn - Front Desk Associate
The Exeter Inn/Epoch Restaurant & Bar
Front desk agent job in Exeter, NH
The Exeter Inn is seeking a full time Front Desk Associate to join our team Thursday-Monday 3pm-11pm Why The Exeter Inn? Historic Charm Meets Modern Comfort: Nestled in a historic town, the Exeter Inn blends classic New England elegance with contemporary amenities to deliver unforgettable guest experiences. Prime Location: Located in picturesque Exeter, NH, home to Phillips Exeter Academy and rich in Revolutionary War history, the town offers a vibrant mix of culture, dining, shopping, and outdoor activities. Proximity to the Seacoast: Just a short drive from New Hampshire's stunning coastline, including Hampton Beach and Rye, and only an hour from Boston. Benefits: Competitive and comprehensive benefits package. Job Summary: Greet and welcome all guests in a professional and hospitable manner. Address each and every guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close. Register guests and securely assign them a guest room and room key. Verify guest credit and process payment upon check-out. Assist guests with any and all needs, including assisting in bringing luggage to their rooms, making restaurant reservations, and ensuring housekeeping and maintenance requests. Have a thorough knowledge of hotel services, local shopping, dining, entertainment, and travel directions. Provide telephone services and operate the multi-line phone system effectively. Follow all service scripts. Have a thorough working knowledge of hotel property management system and rates/packages offered. Regularly check availability for reservation inquiries. Make and confirm reservations over the phone and coordinate those submitted online. Professionally handle guest requests, solve problems and follow up on outstanding items. Communicate any elevated concerns to supervisor/manager. Maintain the lobby area to ensure cleanliness and organization to comply with hotel standards. Flexibility to step into whatever role is needed to deliver exceptional customer service. This may include taking on job responsibilities outside of this job description and may require assisting other departments in their regular functions. Flexibility to work days, nights, weekends, holidays, and critical peak business days. Know and practice all safety and emergency procedures. Lead emergency situations, such as evacuations. Follow all key procedures. Secure guest valuables. Manage Lost and Found per policy Job Qualifications: Must Haves A friendly, positive demeanor At least 2 years customer service experience Demonstrated ability to work solo, as well as with a team Experience with Microsoft suite products Nice to Haves Previous hotel front desk experience Proven ability to multi-task Experience with Room Master & Open Table Benefits: Hay Creek offers an extensive benefit and incentive package, including; Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans* Free Life Insurance of $25K from HCH* Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs* Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).* Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday* Complimentary Staff Meals Daily Weekly payroll schedule Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night) Dining Discounts at any HCH Property (50% off food for employee and guests) Spas, Golf Course, and Activities Discounts at any HCH Property$26k-34k yearly est. 29d agoFront Desk Receptionist
Cardiovascular Specialists of New England
Front desk agent job in Londonderry, NH
About the Company CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology. About the Job At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated Front Desk Receptionist to join our team! The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager. What you'll do: Warmly greet patients and visitors as they arrive Oversee front desk operations of the New Hampshire office Assist with the check-in process, verifying patient information and insurance details Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times Coordinate appointments for new and returning patients and reschedule or cancel them when needed Answer incoming phone calls and respond to emails in a courteous and professional manner Address patient inquiries, provide information about services, and assist with prescription refill requests Collect and update patient demographic and insurance information accurately Verify insurance coverage and ensure necessary documentation is complete Maintain and update patient records, ensuring accuracy and confidentiality Organize and file medical documents, test results, and correspondence Keep the waiting area clean and organized, ensuring patients are comfortable while waiting Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA Handle patient concerns and complaints in a professional and empathetic manner What you'll need: High school diploma or equivalent; additional education or medical office certification is a plus Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting Familiarity with medical terminology and procedures Strong interpersonal and communication skills Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office) Excellent organizational skills and attention to detail Ability to multitask and handle a fast-paced environment Empathetic and patient-focused approach Professional appearance and demeanor Athena experience preferred Work Location: You will work out of the Londonderry, New Hampshire office. Additional Information Full-time range of $20-$21 per hour plus medical, dental, and vision along with a matching 401K. We offer 12 days paid time off (vacation and sick time) and 8 paid federal holidays.$20-21 hourly Auto-Apply 60d+ agoFront Desk Receptionist
Cardioone
Front desk agent job in Londonderry, NH
About the Company CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology. About the Job At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated Front Desk Receptionist to join our team! The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager. What you'll do: Warmly greet patients and visitors as they arrive Oversee front desk operations of the New Hampshire office Assist with the check-in process, verifying patient information and insurance details Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times Coordinate appointments for new and returning patients and reschedule or cancel them when needed Answer incoming phone calls and respond to emails in a courteous and professional manner Address patient inquiries, provide information about services, and assist with prescription refill requests Collect and update patient demographic and insurance information accurately Verify insurance coverage and ensure necessary documentation is complete Maintain and update patient records, ensuring accuracy and confidentiality Organize and file medical documents, test results, and correspondence Keep the waiting area clean and organized, ensuring patients are comfortable while waiting Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA Handle patient concerns and complaints in a professional and empathetic manner What you'll need: High school diploma or equivalent; additional education or medical office certification is a plus Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting Familiarity with medical terminology and procedures Strong interpersonal and communication skills Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office) Excellent organizational skills and attention to detail Ability to multitask and handle a fast-paced environment Empathetic and patient-focused approach Professional appearance and demeanor Athena experience preferred Work Location: You will work out of the Londonderry, New Hampshire office. Additional Information Full-time range of $20-$21 per hour plus medical, dental, and vision along with a matching 401K. We offer 12 days paid time off (vacation and sick time) and 8 paid federal holidays.$20-21 hourly Auto-Apply 60d+ agoFront Desk Reception
Raven Ridge
Front desk agent job in Manchester, NH
We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. As the first point of contact for our company, the ideal candidate will possess excellent communication skills and a welcoming demeanor. The Front Desk Receptionist will manage all front desk duties, including answering phone calls, greeting visitors, managing appointments, and providing administrative support to various departments. Responsibilities: Greet visitors in a courteous and professional manner. Answer and direct incoming phone calls to the appropriate department or individual. Manage appointment scheduling and maintain organized appointment calendars. Handle inquiries from clients, customers, and employees in person, over the phone, and via email. Assist with administrative tasks such as data entry, filing, photocopying, and faxing. Maintain cleanliness and organization of the front desk area and lobby. Assist with special projects and tasks as needed. Requirements: High school diploma or equivalent Previous experience in a customer service or administrative role preferred. Excellent verbal and written communication skills Strong organizational skills with the ability to multitask and prioritize tasks effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Professional appearance and demeanor Ability to work independently and as part of a team. Compensation: $18.00 - $20.00 per hour Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm. 2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA. 2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office. 2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external. 2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market. 2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.$18-20 hourly Auto-Apply 60d+ agoWelcome Desk Associate 1 - Weekends
Southern District YMCA Camp Lincoln
Front desk agent job in Exeter, NH
Part-time Description The Southern District YMCA located in Exeter is looking for an energetic, outgoing, customer service driven individual to join our Welcome Center Team on weekends This is a great opportunity where you will greet members and serve as the primary point of contact for all information inquiries. Hours: Saturdays and Sundays - Shifts between 7am and 5pm PT Benefits: YMCA Membership 401(a) YMCA contribution after 1 year/1,000 hours 403(b) and Roth options NH Paid FMLA option Essential Functions Provide excellent customer service to members, guests, and program participants both in person and by phone. Builds relationships with members; helps members connect with one another and to the YMCA. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Applies all YMCA policies dealing with member services. May monitor the locker rooms as required and respond to emergencies as necessary. Excellent interpersonal and problem-solving skills. Ability to connect with people of diverse backgrounds. Previous customer service, sales or related experience. Knowledge of computers. Work Conditions and Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Visual and auditory ability to respond to critical incidents and physical ability to act swiftly in emergency situations. Ability to stand or sit while maintaining alertness for several hours at a time. Ability to walk, stand and sit for periods of time. Position may require bending, leaning, kneeling. Ability to speak concisely and effectively communicate needs. Must be able to lift and carry food and supplies weighing up to 25 pounds. Long periods of viewing data on a computer and/or on paper. Requirements Must have superior interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. Must be 18+Basic math, strong computer skills and experience with standard business software. Ability to perform multiple duties while offering superb customer service. Ability to communicate effectively with diverse of groups of people. Ability to establish and maintain relationships. Excellent attention to detail and organizational skills. Ability to respond to safety and emergency situations. Ability to build genuine relationships with participants and maintain a welcoming environment with people from all walks of life. Versatility, flexibility, and a willingness to work enthusiastically within constantly changing priorities Must be able to maintain confidentiality. Ability to obtain CPR/AED certification within the first 60 days. Previous customer service, sales or related experience is preferred but not necessary. Benefits Free membership Inclusive, fun and welcoming culture supportive work environment that promotes a quality work/life balance Experience Customer service: 1 year (Required) Southern District YMCA is an Equal Opportunities employer and embraces diversity in our employee population. It is the policy of SDYMCA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or genetic information. Salary Description $15$23k-31k yearly est. 60d+ agoHotel Front Desk Attendant
Everhome Suites Portsmouth-Newington
Front desk agent job in Newington, NH
Job DescriptionWe are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.Compensation: $16 - $17.50 hourly Responsibilities: Take reservations in person, via email, or over the phone, including group bookings. Welcome guests warmly, determine their needs, and manage the registration process. Manage guest check-ins and check-outs appropriately Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Qualifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Physical ability to stand, walk, and lift up to 25 pounds as needed. Proven customer service experience with a strong guest-focused mentality Availability to work flexible schedules, including weekends and holidays. About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!$16-17.5 hourly 3d agoReceptionist
Triangle Credit Union
Front desk agent job in Manchester, NH
Job Description This position has a set schedule every week: Monday, Tuesday, & Wednesday 8:30am - 5:00pm, and Thursday 8:30am - 3:00pm. The role of Receptionist is the initial point of contact for credit union members and the public. The successful candidate will: · Answer incoming calls and forward them to the appropriate parties. · Welcome members and the public. · Respond to members' requests for information about their accounts in a timely manner and answer questions about Triangle products and services.· In this busy office, the duties also include filing, sorting incoming mail, booking appointments and operating office equipment, such as, fax machine and postage meter.· Promote products and services to meet or exceed branch and company objectives; cross-selling products and services. Qualifications: Education: HS diploma or GED Skills: - Superior customer service skills, providing friendly, professional, personalized service to all members, using Service Strategies.- Strong computer skills. - Excellent phone and communication skills. - Ability to multi-task, with strong attention to detail. - Ability to stay focused on the job, work efficiently under tight deadlines. - Handling member account transactions with accuracy and a sense of urgency - Work collaboratively with all internal members to resolve all member inquiries in a timely and efficient manner.- Sales acumen. - Bilingual-Spanish a plus. Experience: Previous receptionist experience is preferred. Physical Requirements: - Ability to stand for long periods of time. - Ability to lift 10 pounds. - Bending, twisting, squatting, reaching. Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at ************ for other options to apply.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities$33k-39k yearly est. 2d agoFront Desk Receptionist
Vision Source
Front desk agent job in Rochester, NH
Job Description Join Our Visionary Team as a Front Desk Receptionist at Rochester Eye Care Associates! Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Rochester, NH! Benefits include: Simple IRA with company match Paid time off (PTO) and paid holidays Eyewear benefits Employee health insurance What We Offer: Competitive Pay: $15-$19 / Hour No weekend hours: Enjoy a healthy work-life balance Career Growth: Paid training and ongoing support Team Vibe: Collaborative, relaxed atmosphere with people who love what they do Innovative Environment: Experience the newest optical innovations and eyewear styles. What We're Looking For: We are seeking a candidate with experience in optical or healthcare billing and coding who is passionate about providing exceptional customer service. Attention to detail, strong organizational skills, and a positive attitude are key to success in this role. If you're ready to be part of a forward-thinking optical experience, we want to hear from you! Apply now for the Front Desk Receptionist position and embark on a career where every day brings new opportunities to enhance the way people see the world. Your vibrant career at Rochester Eye Care Associates in Rochester, NH starts here! ResponsibilitiesAs the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include: Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in. Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience. Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk. Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision. Required Skills High School Diploma or GED required. Experience in billing and coding, optical billing and coding preferable. Adaptable and flexible with the ability to multitask. Self-motivated and detail oriented. Interest in healthcare. Strong communication skills. Must present a professional appearance.$15-19 hourly 14d agoFront Desk Attendant
New England Sports Hub and Event
Front desk agent job in Somersworth, NH
Description: The Front Desk Attendant is the first face our guests will see upon entering the facility and must set the standard of outstanding hospitality and customer experience. Key Responsibilities: Greet visitors with enthusiasm. Open the building on weekday mornings for our Walking Club members. Promote The Hub by sharing information, answering questions and giving tours. Direct guests to their area of interest/participation. Answer phone calls and forward all inquiries to the appropriate Hub Team member. Ensure all guests sign in for leagues and memberships. Assist with light housekeeping to keep the entry clean, safe and welcoming including sweeping, windows, etc. Assist team members with communication with clients such as phone calls or emails regarding team assignments, schedule changes, etc. Attend Directors meetings, take notes and post to appropriate files. Assist Event Coordinator with set-up or clean up. Accept deliveries and direct them to the appropriate areas in facility. Other Duties: Job Summary: The Front Desk Attendant plays a crucial role of being the first point of contact for in-person, phone and digital guests. This role sets the tone for the guest experience by providing friendly service, managing check-ins, answering questions and supporting daily operations across the facility. Responsibilities: Great guests promptly and professionally upon arrival Check-in guests for activities Answer phones, take messages, and respond to basic customer inquiries Process payment for turf participants. Assist Field Marshals with turf set up Direct guests to Fields, Concessions, Pub, Golf, restrooms, office area and any other activity areas. Communicate with management and staff regarding guest needs or issues. Monitor the front desk and lobby area and clean/organize as needed. Communicate and Enforce House Policies (no food or drink on fields, no running, etc) Assist with special events Keep front desk work stations clean and organized Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements: Qualifications and Skills: Strong organizational and multitasking abilities Effective communication skills Proficiency in office software (Quickbooks, Paylocity, MS Office, spreadsheets, etc.) and restaurant management software (TOAST). Ability to work under pressure and maintain a calm demeanor. Sound problem-solving and conflict resolution skills. Hospitality experience or customer service experience Experience operating office phone systems including voicemail/transferring calls, etc. Character Traits: Punctual and dependable Team Player but able to work unsupervised at times. Takes direction wellh Trustworthy and takes pride in one's work Physical Requirements: Able to work while standing for extended periods of time. Able to lift up to 25lbs and push turf equipment around. On-Site Attendance: This role is typically part-time with an average of 20-30 hours worked per week but may require flexibility during busy seasons, weekends, or special events$26k-31k yearly est. 27d agoHotel Front Desk Attendant
Newington
Front desk agent job in Newington, NH
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.$26k-32k yearly est. 9d agoFront Desk/Host
Daveandbusters
Front desk agent job in Manchester, NH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $13.75 per hour Salary Range: 15 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.$7.3-13.8 hourly Auto-Apply 60d+ agoFront Desk Associate - Cold Spring Resort
Vacatia
Front desk agent job in Plymouth, NH
Job DescriptionNow Hiring: Front Desk Associate | Join Our Resort Team! About Us: Nestled between the spectacular White Mountains and the Lakes Region of New Hampshire, Cold Spring Resort is a true four-season destination, offering easy access to several ski resorts in the winter, vivid landscapes during the fall's prime leaf-peeping months, and a range of outdoor activities in the spring and summer. This is where good times are shared with family and friends. Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you! Cold Spring Resort is currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you'll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations. What You'll Do: Greet every guest with a smile and provide outstanding customer service from check-in to check-out Answer guest inquiries and resolve issues quickly and professionally Manage room assignments, reservations, and billing with accuracy Process payments and handle cash transactions confidently Review reservations and prepare for daily arrivals Maintain front desk procedures, including key control and registration audits Ensure confidentiality and security protocols are followed Collaborate with the team to keep operations running smoothly Take initiative and support various tasks as needed What We're Looking For: A friendly, dependable, and customer-focused personality Strong communication and multitasking skills Basic math skills and comfort handling payments Ability to stay organized in a busy environment Tech-savvy with a willingness to learn new systems Detail-oriented and trustworthy with guest information Previous hospitality or customer service experience is a plus Flexibility to work weekends and holidays as needed Why Join Us? Work in a welcoming, team-oriented resort environment Opportunities to grow within hospitality and resort operations Be part of creating memorable experiences for our guests every day Ready to bring your positive energy and customer service skills to our team? Apply today and start your next adventure with us!$28k-33k yearly est. 19d agoFront Desk Receptionist
Vision Source
Front desk agent job in Rochester, NH
Join Our Visionary Team as a Front Desk Receptionist at Rochester Eye Care Associates! Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Rochester, NH! Benefits include: Simple IRA with company match Paid time off (PTO) and paid holidays Eyewear benefits Employee health insurance What We Offer: Competitive Pay: $15-$19 / Hour No weekend hours: Enjoy a healthy work-life balance Career Growth: Paid training and ongoing support Team Vibe: Collaborative, relaxed atmosphere with people who love what they do Innovative Environment: Experience the newest optical innovations and eyewear styles. What We're Looking For: We are seeking a candidate with experience in optical or healthcare billing and coding who is passionate about providing exceptional customer service. Attention to detail, strong organizational skills, and a positive attitude are key to success in this role. If you're ready to be part of a forward-thinking optical experience, we want to hear from you! Apply now for the Front Desk Receptionist position and embark on a career where every day brings new opportunities to enhance the way people see the world. Your vibrant career at Rochester Eye Care Associates in Rochester, NH starts here!$15-19 hourly 4d agoFront Desk Attendant
New England Sports Hub and Event
Front desk agent job in Somersworth, NH
The Front Desk Attendant is the first face our guests will see upon entering the facility and must set the standard of outstanding hospitality and customer experience. Key Responsibilities: Greet visitors with enthusiasm. Open the building on weekday mornings for our Walking Club members. Promote The Hub by sharing information, answering questions and giving tours. Direct guests to their area of interest/participation. Answer phone calls and forward all inquiries to the appropriate Hub Team member. Ensure all guests sign in for leagues and memberships. Assist with light housekeeping to keep the entry clean, safe and welcoming including sweeping, windows, etc. Assist team members with communication with clients such as phone calls or emails regarding team assignments, schedule changes, etc. Attend Directors meetings, take notes and post to appropriate files. Assist Event Coordinator with set-up or clean up. Accept deliveries and direct them to the appropriate areas in facility. Other Duties: Job Summary: The Front Desk Attendant plays a crucial role of being the first point of contact for in-person, phone and digital guests. This role sets the tone for the guest experience by providing friendly service, managing check-ins, answering questions and supporting daily operations across the facility. Responsibilities: Great guests promptly and professionally upon arrival Check-in guests for activities Answer phones, take messages, and respond to basic customer inquiries Process payment for turf participants. Assist Field Marshals with turf set up Direct guests to Fields, Concessions, Pub, Golf, restrooms, office area and any other activity areas. Communicate with management and staff regarding guest needs or issues. Monitor the front desk and lobby area and clean/organize as needed. Communicate and Enforce House Policies (no food or drink on fields, no running, etc) Assist with special events Keep front desk work stations clean and organized Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements Qualifications and Skills: Strong organizational and multitasking abilities Effective communication skills Proficiency in office software (Quickbooks, Paylocity, MS Office, spreadsheets, etc.) and restaurant management software (TOAST). Ability to work under pressure and maintain a calm demeanor. Sound problem-solving and conflict resolution skills. Hospitality experience or customer service experience Experience operating office phone systems including voicemail/transferring calls, etc. Character Traits: Punctual and dependable Team Player but able to work unsupervised at times. Takes direction wellh Trustworthy and takes pride in one's work Physical Requirements: Able to work while standing for extended periods of time. Able to lift up to 25lbs and push turf equipment around. On-Site Attendance: This role is typically part-time with an average of 20-30 hours worked per week but may require flexibility during busy seasons, weekends, or special events$26k-31k yearly est. 26d ago
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