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Front desk agent jobs in New Haven, CT

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  • Receptionist

    Confidential Company 4.2company rating

    Front desk agent job in Greenwich, CT

    Confidential Receptionist - Greenwich, CT A small, family-run real estate firm is seeking a Receptionist to serve as the warm and professional first point of contact for visitors and callers. This role is ideal for someone who enjoys working in a quiet, close-knit office environment and takes pride in keeping operations running smoothly. Schedule: 5 days onsite Monday-Friday, 9:00am-5:00pm Compensation: $50-55k Key Responsibilities Greet clients, visitors, and vendors warmly, ensuring a positive first impression. Answer and route incoming phone calls; take accurate messages as needed. Respond to general inquiries about the firm with professionalism and discretion. Maintain a clean, organized, and welcoming reception area. Monitor office supply levels and place replenishment orders. Coordinate light office maintenance requests with vendors or service technicians. Keep common areas (coffee station, printer area, meeting room) tidy, stocked, and guest-ready. About You Comfortable working in a small, quiet, family-run office environment Professional, friendly, and reliable Organized with strong attention to detail Able to juggle simple operational tasks while maintaining a polished front-office presence You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
    $50k-55k yearly 3d ago
  • Administrative Clerk

    Bakemark 4.4company rating

    Front desk agent job in Hauppauge, NY

    When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S. At BakeMark we appreciate our employees and their families and offer competitive pay and a full suite of benefits: Competitive Compensation Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost) 401K (generous retirement benefits) with a Company Match Paid Holidays and Paid Time Off SUMMARY: Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES: Download PSP orders into NDS system after review and correction of ROE Edit List. When necessary, manually enter orders into NDS or PSP system. Reviews and corrects Order File Status Report. Transfers order file for routing. Notify customers or sales reps. of customer item “outs”. Ensures COAs, and Spec Sheets are provided to Customers as necessary. Daily invoicing of credit memos. Credit and Collections Answers telephone and direct calls to appropriate person. Research customer, Sales Rep and BAKEMARK Affiliate inquiries. Back up to Will-Call and other positions as directed by Supervisor. Provide Sales Representative vacation relief. Files documents as directed. Assist Office Supervisor with back-office duties as needed, such as cash handling and NDS data input. Treat all customers both externally and internal with dignity and respect. Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated. Other duties will be assigned as needed to meet company goals and objectives. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, based on race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
    $32k-37k yearly est. 4d ago
  • Mailroom Clerk -- SANDC5697272

    Compunnel Inc. 4.4company rating

    Front desk agent job in Torrington, CT

    This position will support Charlotte Hungerford Hospital. The primary responsibilities include assessing printer issues, troubleshooting paper jams, resolving printer malfunctions, and delivering toner as needed. The role may also involve installing new printers, which requires the ability to lift up to 50 pounds. The ideal candidate will have prior IT experience, such as IT Help Desk or general technical support. Printer-specific experience is not required but is beneficial. Parking is available onsite. Key Responsibilities: Assess and troubleshoot printer issues Fix paper jams and resolve hardware-related printer malfunctions Deliver toner supplies throughout the facility Install new printers as needed Provide general IT-related support when required Maintain a professional and customer-focused approach Required Skills: Previous IT experience (IT Help Desk or similar technical support) Ability to lift up to 50 lbs Basic troubleshooting and problem-solving skills Ability to work independently and manage assigned tasks Strong communication and customer service skills Education: High school diploma or equivalent
    $31k-36k yearly est. 1d ago
  • Flexible Schedule Front Desk Agent - Norwalk

    NFC Amenity Management 3.8company rating

    Front desk agent job in Stamford, CT

    [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are seeking candidates who work effectively independently and thrive in a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX Front Desk Associate will be cross-trained to work at multiple locations. This will be an on-call or as-needed position. This is where you dictate your availability and pick up shifts as they become available. *Reliable transportation is required for this position.* Generally, this position pays between $16.50 and $23 per hour, but details can be discussed in an interview. APPLY HERE- ******************************************************************************************************************* WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Duties & Responsibilities (including but not limited to the following) Provide a Warm Welcome and Fond Farewell to all residents and their guests. Provide knowledgeable and comprehensive information about the surrounding areas. Interact with clients in a manner that demonstrates genuine sincerity and appreciation. Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery. Advise residents and guests of any appropriate rules and regulations established by the property management. Present a professional appearance by adhering to Company Uniform and Grooming Standards. Perform at the highest level of Customer Service and always look for ways to Wow all clients by exceeding their expectations and striving to provide aggressive hospitality. Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters. Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests. Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery to residents. Performs miscellaneous job-related duties as assigned. Follow all procedures for resident, guest, and vendor access. Accurately record time and attendance in the Company's time record-keeping system. Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations. Be knowledgeable of all emergencies and safety procedures. APPLY HERE- ******************************************************************************************************************* Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the pay offered is $20.00 per hour. The rate varies between $16.50 and $23.00 per hour, depending on the location and shift.
    $16.5-23 hourly 60d+ ago
  • Reservations / PBX Agent

    Study Hotels

    Front desk agent job in New Haven, CT

    The Study at Yale is currently seeking a Reservations / PBX Agent to provide genuine hospitality and the highest quality of service to our guests. This position acts as a telephone attendant, which includes relaying incoming and interoffice calls, in addition to making reservations. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Responsibilities Analyze all guest and travel agent requirements through telephone and emails, recommend suitable options for all customers and assist to confirm all reservations. Ensure all incoming calls with courtesy and establish efficient resolution of all guest inquiries for various hotel services and operations. Assist to make all room reservations to maximize room revenue. Ensure all reservation detail updates within required operating procedures. Coordinate with sales department and manage all communication for group bookings. Manage all incoming calls for reservations department. Ensure response to all queries and maintain professional relationship and atmosphere at all times. Develop and maintain professional relationships with all associates. Inform manager of any issues and how to resolve them. Assist in booking and blocking all rooms according to required standards. Manage and monitor all special reservations, promotions and group rates. Evaluate and manage all mails from guests. Ensure response and completion of all guest requests and provide updates on everyday basis. Ensure compliance to all security and safety standards and adhere to optimal utilization of all hotel's software systems. Maintain knowledge on all room types, availability and rates. Maintains room inventory of vacancies, reservations, and assignments. Attends to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints. Ensure total awareness of in-house VIP's. Maintain a safe and clean work environment. Fundamentals Ability to maintain a friendly, cheerful, and courteous demeanor at all times. Education: High school diploma or general education degree (GED). Experience: 1 year within a customer-facing role. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel. Excellent verbal and written interpersonal communication skills. Proficiency in English required. A second language is desirable. Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment. Ability to positively communicate and interact with all hotel departments. Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Study Hotels is a drug free workplace. Pre-employment drug test and background check required. About Us The Study at Yale, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University's vibrant Arts Campus in New Haven, Connecticut - just steps away from the University's museums, theaters, libraries and cultural centers. The Study captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Overnight Security/Hotel Front Desk Agent

    Whispering Oaks

    Front desk agent job in Norwalk, CT

    Job DescriptionDescription: Located in a beautiful West Norwalk residential neighborhood, LaKota Oaks is the ideal retreat for weddings and private events. Come join a fun team with a fun culture! The property currently consists of our 120 room recently renovated hotel, indoor swimming pool, basketball court, and racquet ball courts. Perks for being a full-time team member: Benefits for Full-time team members 401k for Full-time team members Discounted merchandise and dining Fun work culture Summary: The overnight Guest Services Agent represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure that every guest experiences superior guest care. This role also represents overnight security by ensuring everything is locked, walking the property, and identifying anything that may need to be addressed. Responsibilities: Know, understand, and adhere to company established policies and procedures. Ensures guest interactions are always positive. Smiles with every guest. Maintains an inventory of vacancies, reservations, and room assignments. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Completes daily checklist. Knows room locations, types of rooms available, and room rates. Registers arriving guests and assign rooms. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Coordinates guest room maintenance work with the maintenance division. Uses persuasive selling techniques to sell rooms and to promote other services of the property, including dining and entertainment. Knows daily activities and meetings taking place on the property. Reports any unusual occurrences or requests to the manager or assistant manager. Manages and resolves all guest complaints in a professional and courteous manner. Processes guest check-outs and handles monetary transactions. Maintains guests' privacy. Maintains a high level of professional appearance and demeanor. Walks the property looking for anything suspicious and potentially addressing it in the appropriate manner. Ensures the property is locked down correctly. Performs other related duties as assigned. Requirements: High school diploma or equivalent preferred. Experience with Opera Cloud systems highly preferred. Ability to communicate with the public, hotel staff, and management in a professional manner. Knowledge of surrounding areas and local events. Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information. Ability to learn safety, emergency, and accident prevention policies and procedures. Skilled in the use of front office equipment. Knowledge of proper telephone etiquette. Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LaKota Oaks is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, LaKota Oaks may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
    $30k-37k yearly est. 28d ago
  • Overnight Security/Hotel Front Desk Agent

    Lakota Oaks

    Front desk agent job in Norwalk, CT

    Requirements High school diploma or equivalent preferred. Experience with Opera Cloud systems highly preferred. Ability to communicate with the public, hotel staff, and management in a professional manner. Knowledge of surrounding areas and local events. Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information. Ability to learn safety, emergency, and accident prevention policies and procedures. Skilled in the use of front office equipment. Knowledge of proper telephone etiquette. Disclaimer “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).” LaKota Oaks is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, LaKota Oaks may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
    $30k-37k yearly est. 60d+ ago
  • Front Desk Agent - Homewood Suites by Hilton Southington

    Briad Hotels | The Briad Group

    Front desk agent job in Southington, CT

    Job DescriptionHotel Front Desk Agent Homewood Suites by Hilton Southington, CT First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction Demonstrate a true desire to satisfy the needs of others Benefits: Advancement Opportunities - We promote from within! Medical (for Full Time Associates) 401(k) Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Customer service experience is required, preferably in a hotel or related field Must have schedule flexibility for both AM/PM shifts, weekends and holidays Must have a high school diploma or equivalent An Accounting background is preferred but not required Attention to detail and the ability to compile facts and figures Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds Ability to communicate effectively and courteously over the telephone and in person Requires strong command of the English language to include speaking, reading and writing In addition to general office equipment, you will regularly operate Briad systems and software About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group , one of America's fastest growing hospitality companies. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
    $30k-37k yearly est. 20d ago
  • Lead Office Worker

    Artech Information System 4.8company rating

    Front desk agent job in Madison, CT

    Artech Information Systems is the #12 Largest IT Staffing Company in the U.S. and an employer of choice for over 7,000 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US and we welcome you to search the thousands of jobs in our cutting-edge GEM system for employment opportunities that fit your qualifications. At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources. Job Description Requirement: This position is an administrative office position supporting a team of four managers who are in charge of all design and construction projects at Wellesley College. Minimum 3 days/wk onsite (or part-time onsite five days) Anticipated from now through end of August We need assistance in the following tasks ·Setting up meetings with groups of on-campus and off-campus attendees; providing communication to attendees regarding AV support, lunch requirements and room setups · Sending out project documentation like meeting minutes and communicating with architect and engineers on simple logistics (times, locations, etc) Qualifications Under direction from the PM, coordinate RFP documents, research firms, and be point of contact for logistics for the selection committee Assist with uploading and organizing project documents in e-builder properly and consistently · Mailings,Fedex labels, transmittals, project correspondence · An ideal candidate would have some background in a construction firm, and architect or engineering office, or facilities organizations, but not a requirement. Additional Information For more information, Please contact Best Regards, Shobha Mishra ************** Shobha.MishraATartechinfo.com
    $37k-50k yearly est. 6h ago
  • Front Desk Agent

    Tpghotelsandresorts

    Front desk agent job in Port Jefferson, NY

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $33k-40k yearly est. 5h ago
  • Front Desk Agent

    Robbinsre

    Front desk agent job in Port Jefferson, NY

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $33k-40k yearly est. 5h ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk agent job in Rocky Hill, CT

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $16.50
    $32k-38k yearly est. 6d ago
  • Hotel Front Desk Agent

    River Link Hotels

    Front desk agent job in Danbury, CT

    Hilton Garden Inn Danbury is hiring for a Guest Service Representative (Hotel Front Desk Agent). This position will require a flexible schedule and the availability to work 7am-3pm on some days and 3pm-11pm on others. Must be proficient with computers and a fast paced environment. Must be able to Multi-task. This can be a full time or part time position. Weekends and Holidays are required. Hilton OnQ Experience Preferred. We offer a fast paced, hotel environment with a very attractive employee travel plan. Responsibilities * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond to clients' complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain updated records of bookings and payments
    $30k-37k yearly est. 15d ago
  • Front Desk/Reception (Suffolk)

    Long Island Speech 3.7company rating

    Front desk agent job in Westhampton, NY

    Job Description FRONT DESK POSITIONS AVAILABLE WE HAVE FULL TIME AND PART TIME OPENINGS IN OUR SUFFOLK COUNTY SPEECH PRACTICE OFFICES IN STONY BROOK, COMMACK, EAST YAPHANK, FARMINGVILLE, ISLIP, WESTHAMPTON WE OFFER: CLEAN AND BRIGHT OFFICES! SPLIT SHIFTS AVAILABLE DAY SHIFTS EVENING SHIFTS SATURDAY SHIFTS - OFFICES ONLY OPEN UNTIL 2:00PM OFF 6 MAJOR HOLIDAYS EMPLOYEE DISCOUNTS THROUGH LIFEMART/ADP WORK EVENTS-TEAM BUILDING ACTIVITIES CAREER GROWTH OPPORTUNITIES IN ALL OF OUR DEPARTMENTS EMPLOYEE REWARDS PROGRAM THAT GIVE REWARDS LIKE GIFT CARDS, SPA DAYS, ETC. LONGEVITY AND PERFORMANCE BONUS' COMPENSATION: $17-$19/HOUR Requirements RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: MUST HAVE A POSITIVE AND UPBEAT ATTITUDE! GREET PATIENTS AND PROVIDE SUPPORT MAINTAIN SCHEDULE ON OUR SOFTWARE PROGRAM ENTER PATIENT DATA ANSWER PHONES, TAKE MESSAGES EXCELLENT TIME MANAGEMENT SKILLS - MUST BE ABLE TO MANAGE A WIDE VARIETY OF TASKS WITH COMPLETE FOLLOW THROUGH COME JOIN OUR SPEECH FAMILY! EVERYDAY IS AN EXCITING ADVENTURE! LI SPEECH.COM APPLY TO: ***************
    $17-19 hourly Easy Apply 22d ago
  • Front Desk Agent

    Stepstone Hospitality

    Front desk agent job in Islandia, NY

    Looking for a friendly front desk agent to join our team at Home2 Suites by Hilton Manhattan View Long Island City NY! Administration · Register and assign rooms to guests. · Issue room key and escort instructions to Guest Service Agent or directly to guest. · Sort and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. Support · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication · Understands and communicates the StepStone Mission and core values · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. · Works to resolve disagreements and is respectful of peers and co-workers. Requirements · Must have a comprehensive knowledge of all hotel departments and functions. · Must have good mathematical and computer skills. · High school education required. Relevant training and experience and additional education preferred. · CPR and first aid training preferred. · Additional language ability preferred. Physical Requirements · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned. Salary Description $23
    $32k-40k yearly est. 60d+ ago
  • Part Time Bilingual Reservationist

    Transdevna

    Front desk agent job in East Hartford, CT

    Transdev in East Hartford, Connecticut, is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: * $20.00 (Union Collective Bargaining Agreement PayScale) o Starting pay $20.00 with progression to $21.00 over 1 year. Benefits include: * Vacation: up to 14 days per year * Paid Sick Leave: 8 hrs. monthly full-time employees/ 5 hrs. monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Must be bilingual in Spanish and English + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Bilingual in Spanish and English + Must be able to work shifts or flexible work schedules as needed, including overtime. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please review here: ********************************************************* for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part Time Req ID: 6613 Pay Group: X58 Cost Center: 55835 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $20-21 hourly 41d ago
  • Hotel Front Desk Agent - Weekends & Holidays Only

    Heritage Hotel Golf Spa and Conference Center

    Front desk agent job in Southbury, CT

    Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
    $30k-37k yearly est. 58d ago
  • Box Office Agent (Annual)

    Caramoor Center for Music and The Arts, LLC 3.8company rating

    Front desk agent job in Katonah, NY

    Job DescriptionDepartment: Marketing Supervisor: Box Office Manager Employment Type: Part-time, Non-Exempt Compensation: $18 per hour; 10 hours per week Job Duties & Responsibilities Assist guests both on the phone and in-person and sell tickets; Distribute will call tickets and assist guests with digital tickets. Regularly monitor Box Office email inbox, voicemail, and respond to inquiries. Assist in responding to safety concerns and emergency situations, as necessary. Promote Rosen House visitation with tour groups. Coordinate with docents to efficiently facilitate tour schedule. Assist the Box Office Manager in various administrative and operational projects. Greet and assist guests, provide directions, answer questions, give general historical information, direct guests to restrooms as needed. This position is 9am-2pm Fridays & Saturdays. During the summer months, there is an opportunity to work additional hours, if desired. Required Skills and Qualifications Experience: Command of MS Office Word and Excel and ability to learn and use ticketing and event software is a must. Experience working in a box office, retail, events or customer service-related position is a plus. Arts/music background is a plus but not required. Customer Service and Communication Skills: Must have a friendly and professional attitude and work well with others. Strong interpersonal and verbal communication skills are desired. Administrative Skills: Ability to maintain confidential information. Organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities. Working Conditions: Authorization to work in the U.S. is required. Powered by JazzHR PcgfjhVUjx
    $18 hourly 9d ago
  • Front Desk Agent

    Mayflower Inn and Spa

    Front desk agent job in Washington, CT

    Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast's most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest's personalized needs. Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two-story private-event space, The Huntress boutique, and two dining venues including The Garden Room for New England-inspired fine dining and the Tap Room, for casual country fare. In honor of the Inn's centennial birthday in fall 2020, acclaimed New York-based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower's signature restaurant, and the Inn's historic main house, featuring a charming parlor. For more information: auberge.com/mayflower Follow Mayflower Inn & Spa on Facebook and Instagram @MayflowerAuberge Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out. Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies. Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments. Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere. Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department. Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests. Qualifications 1 year in a similar role Strong interpersonal and communication skills Ability to handle multiple tasks efficiently Familiarity with hotel management systems and basic computer skill Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit **************** MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $30k-37k yearly est. 17d ago
  • Lead Office Worker

    Artech Information System 4.8company rating

    Front desk agent job in Madison, CT

    Artech Information Systems is the #12 Largest IT Staffing Company in the U.S. and an employer of choice for over 7,000 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US and we welcome you to search the thousands of jobs in our cutting-edge GEM system for employment opportunities that fit your qualifications. At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources. Job Description Requirement: This position is an administrative office position supporting a team of four managers who are in charge of all design and construction projects at Wellesley College. Minimum 3 days/wk onsite (or part-time onsite five days) Anticipated from now through end of August We need assistance in the following tasks ·Setting up meetings with groups of on-campus and off-campus attendees; providing communication to attendees regarding AV support, lunch requirements and room setups · Sending out project documentation like meeting minutes and communicating with architect and engineers on simple logistics (times, locations, etc) Qualifications Under direction from the PM, coordinate RFP documents, research firms, and be point of contact for logistics for the selection committee Assist with uploading and organizing project documents in e-builder properly and consistently · Mailings,Fedex labels, transmittals, project correspondence · An ideal candidate would have some background in a construction firm, and architect or engineering office, or facilities organizations, but not a requirement. Additional Information For more information, Please contact Best Regards, Shobha Mishra ************** Shobha.MishraATartechinfo.com
    $37k-50k yearly est. 60d+ ago

Learn more about front desk agent jobs

How much does a front desk agent earn in New Haven, CT?

The average front desk agent in New Haven, CT earns between $27,000 and $41,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in New Haven, CT

$33,000

What are the biggest employers of Front Desk Agents in New Haven, CT?

The biggest employers of Front Desk Agents in New Haven, CT are:
  1. NFC Amenity Management
  2. Corporate Office Properties Trust
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