Front desk agent jobs in North Richland Hills, TX - 925 jobs
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Delta Dallas 3.9
Front desk agent job in Dallas, TX
Receptionist/Human Resources Assistant
Type: Full-Time | On-Site
Schedule: Monday-Friday | 7:45 AM-5:15 PM
Pay: $50K+
Delta Dallas is partnering with a home-goods and manufacturing firm in its search for a Human Resources Assistant/Front Office Receptionist. This role is 100% on-site at the client's facility in Southeast Dallas and serves as the organization's central point of contact. The ideal candidate is polished, detail-oriented, and comfortable managing a high call volume while supporting HR and office operations in a fast-paced environment.
Key Responsibilities
Front Office & Phone Operations
Answer and route a high volume of incoming calls using a PC-based switchboard and headset
Serve as the primary point of contact for general inquiries
Operate the internal paging system as needed
Maintain a professional, customer-focused phone presence at all times
Office & Administrative Support
Receive, sort, and distribute incoming mail and packages
Coordinate express mail services, including FedEx and UPS
Order, receive, stock, and organize office and breakroom supplies
Maintain shared resources such as meeting supplies, keys, and miscellaneous equipment
Ensure the office is fully operational, including coffee and supply readiness
Perform general administrative duties, including copying, filing, scanning, and data entry
Human Resources Support
Provide administrative support to the Human Resources department
Compile HR-related data and reports, including monthly safety metrics
Assist with payroll-related data, time and attendance, and paid leave tracking
Respond to employee requests such as employment verification letters
Submit background check and investigation requests for new hires
Assist with onboarding documentation and performance review materials
Support benefits-related transactions, including 401(k) requests
Assist with HR research and special projects as assigned
Technology & Communications
Create and update PowerPoint presentations displayed on internal monitors
Share company announcements, milestones, and internal updates
Compile, sort, and distribute data using Excel and other Microsoft Office tools
Qualifications
Administrative experience required; HR support experience is a plus
Ability to manage multiple priorities in a fast-paced environment
Strong organizational and time management skills
High level of professionalism and discretion
Clear and effective verbal communication skills
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Reliable attendance and punctuality
Preferred Qualifications
Bilingual in Spanish and English
Experience with ExponentHR
$50k yearly 1d ago
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Receptionist - Part-time
P10, Inc.
Front desk agent job in Dallas, TX
P10 is looking to hire a Part-time Receptionist at our Uptown Dallas office. As the Part-time Receptionist at P10, this individual will play a pivotal role in creating a positive and efficient office atmosphere. They will be the first point of contact for clients, investors, and team members, ensuring a seamless experience. The ideal candidate will be a solutions-oriented self-starter who has exceptional interpersonal skills, a keen attention to detail, and the ability to uphold the highest standards of professionalism.
Work Schedule:
Part-time position (24 hours/week)
Monday-Thursday, 9AM-3PM
Primary Responsibilities:
Welcome and greet visitors with professionalism and courtesy.
Answer and direct incoming phone calls, taking messages when necessary.
Maintain a polished and organized reception area.
Ensure a high level of hospitality for clients and guests.
Serve as a liaison between clients, investors, and internal staff.
Handle inquiries with discretion and direct calls to the appropriate parties.
Manage incoming and outgoing mail and packages.
Provide administrative support to team members as needed.
Assist with catering and technology needs in conference rooms.
Coordinate conference room reservations and logistics.
Ensure the office space reflects the professionalism and high standards of the firm.
Monitor, order and replenish snacks and beverages.
Ensure the kitchen area is clean and organized.
Coordinate with building management for office maintenance.
Periodically inspects printers to ensure good operating condition.
Perform any special projects, additional duties and tasks as assigned.
Qualifications
High School Diploma or equivalent.
2 or more years of proven experience as a receptionist or in an administrative role, preferably at a professional services firm.
Team player with proven ability to interact with employees and business partners at all levels.
Impeccable professional appearance and demeanor.
Strong organizational and multitasking abilities.
Excellent verbal, written and interpersonal communication skills.
Proficiency in Microsoft Office Word and Outlook and the ability to learn and utilize a variety of applications and systems.
P10 is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at P10 are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.
Americans with Disabilities Act (ADA)
P10 will provide reasonable accommodations during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at ************** or *******************.
$23k-30k yearly est. 3d ago
Receptionist
International Leadership of Texas 4.3
Front desk agent job in Fort Worth, TX
Primary Purpose:
Under close supervision provide reception and clerical assistance for the efficient operation of the campus office.
Qualifications:
Education/Certification:
• High school diploma or GED
Special Knowledge/Skills:
• Proficient keyboarding skills
• Effective organization, communication, and interpersonal skills
• Ability to understand and follow detailed written and verbal instructions
• Ability to operate multi-line phone system
• Bilingual Spanish, preferred
Experience:
• Previous clerical experience in office setting
Major Responsibilities and Duties:
Reception and Phones
1. Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
2. Greet and direct campus visitors.
3. Represent ILTexas in a professional and welcoming way to all internal and external stakeholders.
4. Ensure campus safety by utilization of Raptor, visitor logs, and visitor passes.
5. Assist parents in checking students in and out of school.
6. Assist with the receipt and distribution of student materials, including homework requests.
7. Receive, sort, and distribute mail, messages, documents, and other deliveries.
Other
8. Provide clerical assistance as needed including assisting with the scheduling of appointments.
9. Compile, maintain, and file all reports, records, and other documents as required.
10. Assist with all front office duties as needed.
11. Provides back up for campus attendance clerk.
12. Maintain confidentiality.
Additional Duties:
13. Any and all other duties as assigned by immediate supervisor.
Supervisory Responsibilities:
None.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals.
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching
Lifting: Occasional light lifting and carrying (less than 15 pounds)
Environment: May work prolonged or irregular hours
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
$24k-30k yearly est. 4d ago
Receptionist I
Canon U.S.A., Inc. 4.6
Front desk agent job in Dallas, TX
Requisition ID 2026-20622 # of Openings 1 Category (Portal Searching) Administrative/Clerical Type (Portal Searching) Regular Full-Time
Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.
Responsibilities
Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party
Greet outside visitors in a professional manner
May sign for incoming and outgoing packages; route to appropriate party
Use internal paging system
Call for car service or messenger as requested by client
May perform filing, typing and other administrative duties as requested by client
Assist various departments with mass mailings
May receive and route faxes
May schedule conference room based on client requests and order catering as needed
Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site
Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
Qualifications
High school Diploma or equivalent
2 years direct experience as a receptionist
Some prior experience working in a professional office environment, preferred
Able to operate various office equipment
Basic computer skills required (Word, PowerPoint)
Ability to perform routine functions of various equipment and systems (internal phone directory, office directory, as well as photocopying, color copying, faxing, etc.)
Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines
PHYSICAL DEMANDS
Physical activity required including bending, reaching, prolonged periods of sitting
May lift and/or move up to 10 lbs
What We Offer:
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
Connect With Us!
Not ready to apply? We look forward to connecting with you in the future! By joining our Talent Network, you can receive job alerts for new positions that match your skills and experience sent straight to your inbox.
$25k-30k yearly est. 1d ago
Reservations Agent
Auberge Resorts Collection 4.2
Front desk agent job in Fort Worth, TX
Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.
For more information:
auberge.com/bowiehouse
Follow Bowie House on
Instagram
and
Facebook
at @BowieHouseAuberge
Job Description
Embark on a journey of refined hospitality as a Reservations Agent at [property], where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality.
Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information.
Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers.
Maintaining complete knowledge of the resorts and other information including the following:
All resort facilities/services offered and hours of operation
All accommodations, layout, décor, attributes and locations
All studio rates, special packages and promotions
All spa treatments and offerings, their benefits and costs
Daily stats, including availability
Entertainment/special events scheduled on property and in the area
Directions to the resort from airports and other major landmarks
General info, descriptions and directions for local services, restaurants, wineries and points of interests.
Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible.
Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings.
Qualifications
Two years in a hospitality, spa, or reservations position, preferably at a luxury resort.
Ability to create professional business letter correspondence.
Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest.
Ability to work cohesively with other departments and co-workers as part of a team.
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information:
auberge.com
Connect with Auberge Collection on
Instagram
,
TikTok
,
Facebook
, and
LinkedIn
@Auberge and #AlwaysAuberge
About
Friedkin
Friedkin
is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The
Friedkin
portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit
****************
Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$31k-35k yearly est. 1d ago
Reservations Agent
Bowie House
Front desk agent job in Fort Worth, TX
Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.
For more information: auberge.com/bowiehouse
Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge
Job Description
Embark on a journey of refined hospitality as a Reservations Agent at [property], where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality.
Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information.
Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers.
Maintaining complete knowledge of the resorts and other information including the following:
All resort facilities/services offered and hours of operation
All accommodations, layout, décor, attributes and locations
All studio rates, special packages and promotions
All spa treatments and offerings, their benefits and costs
Daily stats, including availability
Entertainment/special events scheduled on property and in the area
Directions to the resort from airports and other major landmarks
General info, descriptions and directions for local services, restaurants, wineries and points of interests.
Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible.
Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings.
Qualifications
Two years in a hospitality, spa, or reservations position, preferably at a luxury resort.
Ability to create professional business letter correspondence.
Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest.
Ability to work cohesively with other departments and co-workers as part of a team.
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About
Friedkin
Friedkin
is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The
Friedkin
portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit ****************
Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$24k-31k yearly est. 26d ago
Overnight Front Desk Agent (full-time)
Virgin Hotels Central Services LLC 4.1
Front desk agent job in Dallas, TX
Who we are:
We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest.
Your mission:
Should you choose to accept it…
We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn't a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Making sure the night audit system process is run successfully and proper reports are distributed. Being fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. Acting as the point person for guests and staff overnight.
The Nitty-Gritty:
What exactly you will be doing…
In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests
Learn and retain complete knowledge of front office procedures and comply with all policies and procedures.
Maintain the Virgin “Tone of Voice,” Culture & level of standards set forth by the management team.
Maintain complete knowledge of the following at all times:
Hotel features/services, hours of operation.
All room types, numbers, layout, décor, appointments & location.
All room rates, special packages and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled daily group activities.
Use excellent communication skills with guests, staff including verbal, written and body language.
Learn and retain knowledge of all front office technical systems
Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad).
Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures.
Adhere to the following cashiering procedures:
Process allowances
Make change for guests
Post charges
Settle Room accounts
Run closing reports
Count bank at end of shift
Complete designated cashier reports
Drop Receipts
Secure Bank
Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies.
Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
Be able to communicate timely and in a responsive manner via digital device.
Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay.
Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service.
Be creative and think outside the box to create memorable experiences for our guests.
Work well on a team or independently while being accountable for work performed.
Take, record and relay messages accurately, completely and legibly.
Complete all items on the shift checklist.
Adhere to security procedures to ensure our guest's safety.
Handle all issues and concerns on the overnight shift and keep proper documentation of all important events.
Be a team player!
Highly organized, anticipating needs and over delivering wherever possible.
Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted!
What qualities are we looking for?
You got skills? If you are able to perform the following, then you have come to the right place…
Ability to work overnight hours (11pm-7:30am)
Ability to work on weekends and holidays
Stand for periods of 8-10 hours
Input and access data in various computer systems.
Understand guest inquiries and provide clear, concise responses.
Work with others like a rock star, while constantly advocating for your guests.
Communicate clearly in verbal and written English.
Work cohesively with other departments and co-workers as part of a team.
Focus attention on details.
Maintain confidentiality of all guests and hotel information.
Maintain a neat, clean and well-groomed appearance per hotel standards.
Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties.
Adhere to hotel policies including but not limited to attendance, safety, behavior.
#LI-onsite
$24k-28k yearly est. Auto-Apply 34d ago
Studio Fitness Front Desk/Sales
Row House 4.3
Front desk agent job in Keller, TX
Row House is currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand!Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment. Row House delivers this full body work out through an encouraging inclusive community of members and staff. POSITION DESCRIPTION:The purpose of the FrontDesk Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required. REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships and retail
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
Daily and/or occasional travel to neighboring businesses may be required.
RESPONSIBILITIES:
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm first time classes
Manage the frontdesk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Ensure studio is clean and tidy
Other duties as assigned
Position can be in Keller, Irving and/or Las Colinas
COMPENSATION & PERKS:
Competitive base based on experience - Starting at $14/Hr + Retail and Membership sales commissions
Free or discounted studio memberships
Commission paid on sales
Leave the stuffy clothes behind, it's all leggings and shorts here!
Opportunity for bonus based on performance
Opportunities for growth within the studios, including additional sales and management opportunities
Compensation: $12.00 - $14.00 per hour
Broaden your fitness expertise with a hot, new concept that is taking the indoor rowing industry by storm. Row House is rapidly expanding and seeking rock star coaches, leadership-driven general managers, and performance-driven sales associates who have a passion for helping people. Whether you are a general manager, sales associate, barre or boot camp instructor, and/or a personal trainer - all fitness and sales-minded experts are welcome to apply.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Row House Corporate.
$12-14 hourly Auto-Apply 60d+ ago
Front Desk Agent
Aloft Frisco 4.2
Front desk agent job in Frisco, TX
Job DescriptionDescription:
Be the first impression that makes every stay unforgettable.
At Aloft Frisco, we create an energetic, fun, and welcoming environment where our guests can connect, relax, and recharge. As part of the Avion Hospitality family, we're looking for a FrontDeskAgent who is passionate about delivering exceptional service, thrives in a fast-paced environment, and loves being the person who brightens someone's day from the moment they walk through the door.
If you're friendly, proactive, and love solving problems with a smile-this role is for you.
What You'll Do
Greet and welcome guests with energy and warmth, ensuring a smooth and friendly check-in and check-out experience.
Handle guest reservations, modifications, and hotel information requests with accuracy and efficiency.
Serve as the go-to resource for local recommendations, transportation, dining, entertainment, and hotel amenities.
Maintain operation of the switchboard and communication systems and respond professionally to guest needs.
Manage guest accounts, billing, and room assignments quickly and accurately.
Communicate effectively with all departments to support guest requests and seamless service delivery.
Assist with arrivals, packages, amenities, luggage, and other guest needs when required.
Stay knowledgeable about hotel services, promotions, local events, and special packages.
Support a clean and organized frontdesk workspace and help maintain safety and cleanliness throughout the property.
Uphold Avion Hospitality brand standards, policies, uniform guidelines, and service expectations.
Maintain regular attendance and a flexible schedule that may include nights, weekends, and holidays.
Join the Aloft Experience
We're not your traditional hotel-and we're looking for people who want more than a job. At Aloft Frisco, you're part of creating an environment where guests feel inspired, connected, and cared for. Bring your personality, your passion for people, and your commitment to service excellence-and we'll give you a place to grow.
Requirements:
What You'll Bring
High school diploma or equivalent required; hospitality or customer-service experience preferred.
Positive, upbeat personality with strong communication and interpersonal skills.
Ability to multitask, stay calm under pressure, and solve problems quickly and professionally.
Confidence using computers, Microsoft Office, and hotel systems (training provided).
Comfortable working in a fast-paced, team-oriented environment.
Ability to handle basic math and financial transactions accurately.
Ability to read, write, and understand short instructions, memos, and correspondence.
Willingness to support a flexible schedule based on business needs.
Physical & Scheduling Requirements
May require long periods of standing and light lifting (up to 20 lbs)
Ability to work varied shifts including evenings, nights, weekends, and holidays
$25k-31k yearly est. 14d ago
Travel Reservations Agent
Xperience Xscape Travels
Front desk agent job in Dallas, TX
As a Travel Reservations Agent, you'll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you'll be their trusted point of contact.
At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued.
Key Responsibilities
Respond promptly and kindly to client questions via email, phone, and chat.
Assist with itinerary updates, travel changes, and special requests.
Share accurate information about travel requirements and destination details.
Conduct follow-ups to confirm satisfaction and gather feedback.
Handle concerns with empathy and problem-solving skills.
Benefits
Remote freedom - work anywhere with flexible hours.
Travel perks, discounted rates, and insider access.
Growth opportunities through training and team support.
Join a mission-driven team that loves creating memorable experiences.
What We're Looking For
Excellent written and verbal communication.
Customer service background (travel experience is a plus).
Organized, detail-oriented, and proactive work style.
Comfortable learning new tools and systems.
Passion for travel and helping others.
Working Place: Remote Company : Xperience Xscape Travels
$24k-31k yearly est. 11d ago
Reservation Agent Specialist
Corporate Hospitality Service
Front desk agent job in Irving, TX
Job DescriptionJob Title: Reservation Agent Specialist
Company: Corporate Hospitality Services (CHS) Job Type: Full-Time
General Description
Corporate Hospitality Services (CHS) is seeking a dedicated and detail-oriented Reservation Agent Specialist to join our growing team. This position plays a critical role in delivering accurate, timely, and cost-effective lodging solutions for our clients within the oilfield hospitality industry. The ideal candidate will possess strong communication skills, exceptional attention to detail, and the ability to perform effectively in a fast-paced, high-volume environment while maintaining CHS's standard of service excellence.
Essential Duties and Responsibilities
Answer and screen incoming calls in a professional, courteous, and efficient manner
Accurately collect client lodging requirements and enter all data into the reservation queue system
Monitor and respond to reservation and lodging-related emails, assigning or escalating tasks as necessary
Book lodging accommodations accurately and within required timeframes
Coordinate directly with hotels to confirm reservations, modify bookings, and resolve lodging issues
Communicate lodging confirmations, updates, and issues to clients promptly and professionally
Negotiate and confirm hotel rates to ensure cost-effective solutions for clients
Review Salesforce entries to prevent duplicate or conflicting reservations
Inform clients of applicable hotel policies that may result in additional charges, including cancellation fees, parking fees, or other hotel-imposed costs
Address and resolve client concerns related to CHS lodging facilities in a timely manner
Complete nightly check-in call lists and thoroughly document all communications and actions in Salesforce
Experience and Qualifications
Minimum of three (3) years of experience as a Lodging Coordinator or in a comparable reservation role (required)
Previous experience in the hospitality or lodging industry (preferred)
Strong customer service and interpersonal communication skills
Demonstrated ability to multitask, prioritize workload, and work effectively under pressure
Strong attention to detail and organizational skills
Ability to work collaboratively as part of a team while maintaining a positive and professional attitude
Compensation and Benefits
(After 90 Days of Employment)
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off (PTO)
After one (1) year of continuous service, CHS provides comprehensive coverage for allied medical expenses at no cost to the employee.
Additional Information
To explore other career opportunities, please visit our Careers page:
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Learn more about Corporate Hospitality Services:
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Equal Employment Opportunity Statement
Corporate Hospitality Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable federal, state, or local law.
$24k-31k yearly est. 4d ago
Front Office Agent
Loews Arlington Hotel
Front desk agent job in Arlington, TX
Job Description
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
Proactive with the ability to handle various tasks and adjust to changing situations.
Veterans and military spouses are encouraged to apply.
What You'll Do:
Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
Obtain necessary credit and payment information from the guest.
Sell rooms in accordance with FrontDesk sales strategies.
Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
Monitor, communicate, and respond to guest feedback to enhance service quality.
Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
Maintains overall cleanliness and appearance of the FrontDesk, and lobby area, including temperature, lighting, and music.
Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
Perform additional duties as assigned.
Your Qualifications Includes:
Minimum of one (1) year guest service experience in hotel hospitality preferred.
Experience with previous Property Management System, preferred Opera System.
Ability to stand and walk for long periods of time required.
Ability to work weekends, evenings, holidays as necessary/required.
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
$26k-33k yearly est. 7d ago
Front Office Agent
Loewshotels
Front desk agent job in Arlington, TX
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
Proactive with the ability to handle various tasks and adjust to changing situations.
Veterans and military spouses are encouraged to apply.
What You'll Do:
Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
Obtain necessary credit and payment information from the guest.
Sell rooms in accordance with FrontDesk sales strategies.
Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
Monitor, communicate, and respond to guest feedback to enhance service quality.
Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
Maintains overall cleanliness and appearance of the FrontDesk, and lobby area, including temperature, lighting, and music.
Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
Perform additional duties as assigned.
Your Qualifications Includes:
Minimum of one (1) year guest service experience in hotel hospitality preferred.
Experience with previous Property Management System, preferred Opera System.
Ability to stand and walk for long periods of time required.
Ability to work weekends, evenings, holidays as necessary/required.
$26k-33k yearly est. Auto-Apply 7d ago
Guest Services Agent - Embassy Suites Dallas Love Field
Scenic Property Group 3.4
Front desk agent job in Dallas, TX
←Back to all jobs at Scenic Property Group Guest Services Agent - Embassy Suites Dallas Love Field
Scenic Property Group is an EEO Employer - M/F/Disability/Protected Veteran Status
Are you passionate about delivering exceptional guest service and creating memorable experiences? If you have a friendly and approachable personality and love working in a fast-paced, customer-focused environment, we want YOU to join our team as a Guest Services Agent at Embassy Suites Dallas Love Field!
What You'll Be Doing
As our Guest Services Agent, you'll be the first point of contact for all our guests, ensuring they feel welcomed, valued, and comfortable throughout their stay. From checking in guests to answering questions and solving problems, your role is crucial to creating a positive guest experience. Plus, you'll play a key role in maximizing room occupancy and revenue while promoting hotel services.
What We're Looking For
Education & Experience:
High School diploma or equivalent required
College coursework in a related field is a plus
Previous hotel or customer service experience preferred
Computer experience is a must
Physical / Schedule Requirements:
Ability to stand for long periods
Occasionally lift up to 20 lbs and carry up to 10 lbs
Flexible hours based on hotel needs (including weekends and holidays)
What Makes You a Great Fit
You're someone who:
Always maintains a friendly and professional demeanor
Is a clear communicator-both verbal and written
Loves helping people and solving problems
Can juggle multiple tasks and prioritize effectively
Is passionate about delivering top-notch guest service
Pays attention to detail and stays organized
Key ResponsibilitiesGuest Services
Greet and welcome all guests upon arrival, ensuring a friendly check-in experience
Handle guest inquiries about hotel services, facilities, and local attractions
Process check-ins and check-outs efficiently and courteously
Provide information on dining, transportation, entertainment, and hotel amenities
Assist with safe deposit boxes and ensure guests' packages and messages are delivered
FrontDesk Operations
Operate the PBX console and maintain communication with other departments via two-way radios
Maintain up-to-date knowledge of hotel rates, packages, and promotions
Process reservations and handle cancellations, ensuring accurate rate quoting
Perform closing duties at the end of your shift, including balancing paperwork
Maintain a clean, organized work area and uphold high standards of appearance
Teamwork & Training
Collaborate with fellow team members to ensure smooth hotel operations
Participate in required meetings and trainings
Assist with cross-training in other hotel departments as needed
Take initiative to anticipate guest and operational needs
Why Join Us?
At Embassy Suites Dallas Love Field, you're not just joining a hotel-you're joining a team that values hospitality, teamwork, and growth. We provide opportunities to learn new skills, advance your career, and make an impact every day. Whether you're just starting out in hospitality or you're looking for the next step, we offer a fun and rewarding environment to grow your career.
Ready to Join Us?
If you're excited to be part of an energetic team that makes guests feel right at home, apply today! We can't wait to meet you.
Please visit our careers page to see more job opportunities.
$26k-32k yearly est. 40d ago
Guest Service Agent
Davidson Hospitality Group 4.2
Front desk agent job in Fort Worth, TX
Property Description
The Kimpton Harper Hotel in Fort Worth, TX is a luxurious and contemporary boutique hotel that offers an exceptional opportunity for job applicants seeking a rewarding hospitality career. Located in the heart of a vibrant city, the Kimpton Harper Hotel is known for its modern accommodations, world-class amenities, and warm and welcoming atmosphere. As a team member, you will have the chance to work in a dynamic and inclusive environment, where your contributions are valued and recognized. The Kimpton Harper Hotel offers excellent opportunities for professional growth and advancement, with a supportive team culture that encourages creativity and innovation. Join us and be a part of a prestigious hospitality brand that is committed to delivering exceptional guest experiences, while providing you with a rewarding and fulfilling career in the hospitality industry. Come and join our team of dedicated professionals and make a meaningful impact on our guests' stay at the Kimpton Harper Hotel.
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a FrontDeskAgent and be the welcoming face of our establishment. As a FrontDeskAgent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized frontdesk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a FrontDeskAgent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Job Duties: Performs a variety of entry-level customer service tasks. Routinely, provides customer assistance to passengers. Provides direction, assists with questions and queries. Job Requirements: High school completion or equivalent certification. Ability to prioritize work, meet deadlines, maintain an attention to detail, while working in a team or group environment. Ability to communicate clearly, verbally and written, with customers, employees and management. Some experience in positions involving customer service is normally preferred for this job. Must be minimum age of 18 and possess current, valid Alaska driver's license with clean driving record. Must be eligible to work in the United States.
$24k-30k yearly est. Auto-Apply 60d+ ago
Guest Service Agent
Bentley Legacy Group
Front desk agent job in Dallas, TX
Part-time Description
Our FrontDeskAgents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services.
RESPONSIBILITIES:
Approach all encounters with guests and associates with a smile.
Handle check-ins and check-outs in a friendly, efficient, and courteous manner.
Obtain all necessary information when taking room reservations.
Answer guest inquires about hotel service facilities and hours of operation.
Be aware of all rates, packages, and special promotions.
Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel.
Operate FrontDesk computer system.
Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms.
As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members
Have knowledge of and assist in emergency procedures as required.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds.
Requirements
QUALIFICATIONS:
High School diploma or equivalent required; college course work in related field helpful.
Experience in a hotel or a related field a PLUS.
Must be fluent in English, both written and verbal
An operational knowledge of Microsoft Office suite
Willing and able to stand for long periods of time
Able to work with little or no supervision
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve.
Must work well in stressful high pressure situations.
Full- and part-time positions available.
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays
$24k-30k yearly est. 60d+ ago
Guest Service Agent
Sandman Hotel Group
Front desk agent job in Irving, TX
Family owned and operated, we believe in creating memorable experiences that everyone can enjoy with the help of our well-known family of brands, which include Dallas Stars NHL Team, Texas Stars AHL Team, Chop Steakhouse & Bar, Shark Club Bar & Grill, Moxies, Grouse Mountain Resort, Revelstoke Mountain Resort, Sandman Hotel Group, and The Sutton Place Hotels.
First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.
JOB REQUIREMENTS:
Completion of a two-year apprenticeship program in frontdesk operations or hotel management preferred
1 year of experience as a Hotel FrontDesk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud
DUTIES:
To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure frontdesk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy frontdesk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.
APPLICABLE SKILLS:
Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS
Rewards & Recognition
Free Parking
Discounted Hotel Stays for Team Members and Family & Friends rates too!
Ongoing Employee events, incentives & recognition
Growth Opportunities- Career Advancement starts from Within
Dedicated Training Program
Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
Refer a friend or family and earn money!
Preferred Rates for Dallas Stars NHL Games
Group Life Insurance, Extended Health, Dental, Vision Care!
Complimentary Stays
Milestone Rewards
SUMMATION:
The Sandman Hotel Group is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
To access the 'EEOC is The Law' Information poster please visit this website - ***********************************************************************
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in United States of America to apply
Applications will not be accepted via email or in person.
We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.
ABSOLUTELY NO PHONE CALLS PLEASE
$24k-30k yearly est. 19d ago
Reservations Agent
Auberge Resorts 4.2
Front desk agent job in Fort Worth, TX
Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.
For more information: auberge.com/bowiehouse
Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge
Job Description
Embark on a journey of refined hospitality as a Reservations Agent at [property], where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality.
* Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information.
* Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers.
* Maintaining complete knowledge of the resorts and other information including the following:
* All resort facilities/services offered and hours of operation
* All accommodations, layout, décor, attributes and locations
* All studio rates, special packages and promotions
* All spa treatments and offerings, their benefits and costs
* Daily stats, including availability
* Entertainment/special events scheduled on property and in the area
* Directions to the resort from airports and other major landmarks
* General info, descriptions and directions for local services, restaurants, wineries and points of interests.
* Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible.
* Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
* Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts' offerings.
Qualifications
* Two years in a hospitality, spa, or reservations position, preferably at a luxury resort.
* Ability to create professional business letter correspondence.
* Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest.
* Ability to work cohesively with other departments and co-workers as part of a team.
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit ****************
Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$31k-35k yearly est. 25d ago
Front Office Agent
Loews Hotels
Front desk agent job in Arlington, TX
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
* Competitive health & wellness benefits, 401(k) & company match
* Paid Sick Days, Vacation, and Holidays, Paid Bereavement
* Pet Insurance and Paid Pet Bereavement
* Training & Development opportunities, career growth
* Tuition Reimbursement
* Team Member Hotel Rates, other discounts, perks and more
What We're Looking For:
We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
* A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
* Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
* An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
* Proactive with the ability to handle various tasks and adjust to changing situations.
* Veterans and military spouses are encouraged to apply.
What You'll Do:
* Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
* Obtain necessary credit and payment information from the guest.
* Sell rooms in accordance with FrontDesk sales strategies.
* Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
* Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
* Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
* Monitor, communicate, and respond to guest feedback to enhance service quality.
* Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
* Maintains overall cleanliness and appearance of the FrontDesk, and lobby area, including temperature, lighting, and music.
* Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
* Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
* Perform additional duties as assigned.
Your Qualifications Includes:
* Minimum of one (1) year guest service experience in hotel hospitality preferred.
* Experience with previous Property Management System, preferred Opera System.
* Ability to stand and walk for long periods of time required.
* Ability to work weekends, evenings, holidays as necessary/required.
How much does a front desk agent earn in North Richland Hills, TX?
The average front desk agent in North Richland Hills, TX earns between $21,000 and $32,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in North Richland Hills, TX
$26,000
What are the biggest employers of Front Desk Agents in North Richland Hills, TX?
The biggest employers of Front Desk Agents in North Richland Hills, TX are: