Front Desk Representative
Front desk agent job in Winter Park, FL
📣 We're Hiring! Front Desk Receptionist / Administrative Assistant
Heartwell Cardiology
Heartwell Cardiology is growing, and we're looking for a warm, well-spoken, and energetic Front Desk Receptionist / Administrative Assistant to be the welcoming face of our practice.
If you're personable, organized, and love helping people, this is a perfect opportunity to join a modern, patient-focused cardiology practice dedicated to providing exceptional care.
⭐ What You'll Do
Greet patients with professionalism and warmth
Manage check-in/check-out and assist with paperwork
Schedule and confirm appointments
Answer and route phone calls
Support the clinical team with administrative tasks
Maintain an organized, clean front desk and lobby
Ensure a smooth and positive patient experience
⭐ What We're Looking For
Friendly, professional, and reliable
Excellent communication & customer service skills
Strong multitasking and organizational ability
Prior medical office or customer-facing experience preferred
Comfortable with technology, EMR systems, and Microsoft Office
Detail-oriented with a positive, patient-centered attitude
⭐ Why Join Heartwell Cardiology?
Work in a beautiful, modern, well-equipped office
Supportive, collaborative team environment
Meaningful work directly impacting patient care
Opportunities for growth in a reputable medical practice
📩 Interested candidates:
Apply directly through LinkedIn or send your resume to *****************************
💙 Join us in delivering exceptional cardiovascular care to the Central Florida community!
Payroll Support Clerk
Front desk agent job in Lake Mary, FL
Payroll Support Clerk - Payroll & Tax
Work Model: Hybrid - Onsite Tuesday, Wednesday, Thursday
Targeted Experience: 3-5 years
This role supports payroll and tax operations and has a direct impact on reported financial results while ensuring compliance with internal controls and external legislation. The Administrative Support Clerk will be responsible for the accurate and timely resolution of local tax notices for both regulated and non-regulated entities and will work closely with third-party tax providers on account updates and reconciliations.
Key Responsibilities
Resolve inquiries from tax agencies related to local withholding taxes
Analyze local tax data and collaborate with internal finance teams to ensure timely issue resolution
Work with third-party tax providers to maintain accurate account setups
Ensure synchronization between the system of record and third-party tax applications
Perform data analysis, account maintenance, and tax reconciliations
Support processing of Cash-Settled Stock Together payouts
Process corrected W-2 forms (W-2C) requests
Manage and complete Monthly EVS reporting
Education / Certifications
Bachelor's Degree (required)
Mandatory - Must Have Skills
(Top required skills with experience expectations)
Multi-State & Local Tax Experience
3+ years of experience handling multi-state and local payroll taxes
Tax Agency & Jurisdiction Coordination
Experience working directly with state and local jurisdictions for tax account setup and updates
Third-Party Tax Applications
Hands-on experience navigating third-party tax tools (e.g., ADP CIC)
HRMS & Payroll Systems
Experience with payroll processing and HRMS systems; PeopleSoft and/or Workday preferred
Excel Proficiency
Intermediate Excel skills (data analysis, reconciliations, reporting)
Nice to Have
Understanding of end-to-end Payroll processes and Payroll Tax integrations
Strong verbal and written customer service skills
Excellent organizational, time management, and communication skills
Ability to manage multiple tasks simultaneously in a deadline-driven environment
Flexibility in scheduling to meet processing demands
What you didn't know about us:
Competitive salary
Health, Dental and Vision Benefits
Short/Long Term Disability and Critical Care/Illness Protection
Life Insurance and Retirement Plans
Employee Assistance Program
With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
#JobsAtKellyTelecom
Bookkeeping, Accounting, and Auditing Clerks (Professional, Scientific, and Technical Services)
Front desk agent job in Orlando, FL
Mercor is recruiting **Bookkeeping, Accounting, and Auditing Clerks who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Bookkeeping, Accounting, and Auditing Clerk.
Applicants must: - Have **4+ years full-time work experience** as a Bookkeeping, Accounting, and Auditing Clerk; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Reservation Agent: Full Time / Part Time
Front desk agent job in Orlando, FL
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG.
Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.
A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call.
What does a Customer Service Reservation Agent do?
Assist our guest and travel agents with their vacation needs via inbound calls
Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels
Answer inquiries pertaining to the resorts' amenities, services, and policies
Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc
Why Hospitality Solutions?
Monthly Recognition & Incentives for Top Performers
Health Benefits start on Day One (Full Time Agent)
Paid Training
5 weeks PTO (Full Time Agent)
Job Requirements
Who are we are looking for?
1+ years of related experience preferred
Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts)
HS Diploma/GED or equivalent required
Passion to provide a great customer experience
This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential!
We have opportunities available for part time and full time in Orlando, Florida
Reasonable Accommodation
Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at ****************************.
Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Affirmative Action
Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW
#LI-Hybrid#LI-KN1
Auto-ApplyFront Desk Team Member
Front desk agent job in Orlando, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or equivalent education required
+ Graduation from a nationally accredited Medical Assistant program preferred
+ A minimum of 1 year of work experience in a medical clinic or similar environment required
+ BLS for Healthcare Providers preferred
**PAY RANGE:**
$13.9 - $19.83 Hourly
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
Front Desk Agent
Front desk agent job in Kissimmee, FL
Now Hiring: Front Desk Associate | Join Our Resort Team!
Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you!
We're currently seeking a Front Desk Associate to join our resort team at Vacation Village at Parkway. As the first point of contact for our guests, you'll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.
Location: Vacation Village at Parkway
Address: 2975 Arabian Nights Blvd, Kissimmee, FL 34747
Pay Rate: $16/hr
Shifts: AM and PM Shifts, includes a weekend shift
What You'll Do:
Greet every guest with a smile and provide outstanding customer service from check-in to check-out
Answer guest inquiries and resolve issues quickly and professionally
Manage room assignments, reservations, and billing with accuracy
Process payments and handle cash transactions confidently
Review reservations and prepare for daily arrivals
Maintain front desk procedures, including key control and registration audits
Ensure confidentiality and security protocols are followed
Collaborate with the team to keep operations running smoothly
Take initiative and support various tasks as needed
What We're Looking For:
A friendly, dependable, and customer-focused personality
Strong communication and multitasking skills
Basic math skills and comfort handling payments
Ability to stay organized in a busy environment
Tech-savvy with a willingness to learn new systems
Detail-oriented and trustworthy with guest information
Previous hospitality or customer service experience is a plus
Flexibility to work evenings, weekends and holidays as needed
Why Join Us?
Work in a welcoming, team-oriented resort environment
Opportunities to grow within hospitality and resort operations
Be part of creating memorable experiences for our guests every day
Ready to bring your positive energy and customer service skills to our team?
Apply today and start your next adventure with us!
Auto-ApplyResort Front Desk Agent - Loews Hotels Universal Orlando
Front desk agent job in Orlando, FL
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
Qualifications:
Previous Front Desk Experience preferred
Minimum of one year guest service experience in hotel hospitality preferred
Fluent English communication required
Excellent customer service skills required
Basic computer skills required; Opera experience preferred
Ability to stand and walk for long periods of time required
Requires full availability including days, nights, weekends and holidays
High School Diploma or equivalent
Responsibilities:
Ability to stand for an eight-hour shift.
Welcomes and registers guests in an outstandingly friendly, professional, efficient manner.
Obtains necessary credit and payment information from guests.
Other duties as assigned.
Auto-ApplyFront Desk Agent- Townplace Suites Marriott Sea World
Front desk agent job in Orlando, FL
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Front Desk agent
Front desk agent job in Orlando, FL
, Permanent Front Desk Agent Crewxperts is a leading hospitality staffing company based in Orlando, FL. We specialize in providing top-notch staffing solutions to hotels, resorts, and other hospitality establishments. Our team of experienced professionals is dedicated to delivering exceptional service and creating memorable experiences for our clients and their guests.
Position Overview:
As a Front Desk Agent, you will be the first point of contact for guests at our client's establishment. You will be responsible for providing a warm and welcoming experience to all guests, handling their inquiries, and ensuring their needs are met during their stay.
Key Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring all necessary information is collected and accurately entered into the system
- Handle guest inquiries and provide information about the hotel, its services, and local attractions
- Assist guests with reservations, room changes, and other requests
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other departments to ensure a smooth and seamless guest experience
- Handle guest complaints and resolve issues in a timely and efficient manner
- Follow all safety and security procedures to maintain a safe environment for guests and employees
- Perform other duties as assigned by the Front Office Manager or Supervisor
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in using computer systems and software
- Knowledge of local attractions and events is a plus
- Must be able to work flexible hours, including weekends and holidays
- Must be able to stand for extended periods and lift up to 25 pounds
Why Work with Us:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Dynamic and supportive work environment
- Training and development programs to enhance your skills and knowledge
- Employee discounts at partner hotels and resorts
- Fun team-building activities and events
If you are a customer service-oriented individual with a passion for the hospitality industry, we would love to hear from you! Apply now to join our team at Crewxperts and be a part of creating unforgettable experiences for our guests.
Front Desk Agent
Front desk agent job in Orlando, FL
Join Our Team Today!
Lodgco Hospitality is looking for talented and enthusiastic front desk agents to assist with guest service operations at the Holiday Inn & Suites - International Drive S. in Orlando. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Understanding of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Familiar with guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge about the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Ability to learn quickly and work in a fast-paced position with constant guest interaction
Communication both verbal and written
Computer and telephone skills
Must be able to multi-task
Flexibility with schedule
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Hotel or customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required -
SUPERVISORY RESPONSBILITY
This position has no supervisory responsibilities
BENEFITS WE OFFER
Career development & training
Paid time off
Day-1 Benefits
Travel and hotel discounts
401(k) with company match
Bonus potential
And more!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel including nights and weekends.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, visit **************
Auto-ApplyFront Desk Agent
Front desk agent job in Orlando, FL
Join Our Team Today!
Lodgco Hospitality is looking for talented and enthusiastic front desk agents to assist with guest service operations at the Holiday Inn & Suites - International Drive S. in Orlando. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you!
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Understanding of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand's operating systems and Brand's customer loyalty programs
Familiar with guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems are resolved
Knowledge about the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
Ability to learn quickly and work in a fast-paced position with constant guest interaction
Communication both verbal and written
Computer and telephone skills
Must be able to multi-task
Flexibility with schedule
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Hotel or customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required -
SUPERVISORY RESPONSBILITY
This position has no supervisory responsibilities
BENEFITS WE OFFER
Career development & training
Paid time off
Day-1 Benefits
Travel and hotel discounts
401(k) with company match
Bonus potential
And more!
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel including nights and weekends.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
WHO WE ARE
At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.
To learn more about our growing company, visit **************
Auto-ApplyFront Desk Agent - Caribe Royale Orlando Hotel
Front desk agent job in Orlando, FL
The Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and provide information to guests, as well as visitor inquiries in person or via telephone. In addition, the Front Desk Agent is expected to complete daily checklists and always demonstrate professional courtesy.
Position Requirements
Professional demeanor appropriate for a AAA 4-Diamond Resort.
One (1) year experience in a Hotel or Resort Front Desk position.
Outstanding guest service skills.
Able to handle a multitude of tasks in an ever-changing environment.
Effective at listening to, understanding, clarifying, and responding to the concerns and issues raised by guests and members.
Experience with cash handling, including but not limited to guidelines set forth regarding PCI Compliance.
Responsibilities
Approach all encounters with guests, employees, and members in a professional and personalized manner.
Responsible for providing prompt yet personal service at times of check-in & check-out.
Assist management in applying credit and guest billing policies.
Resolve all guest concerns to conclusion including working with other departments to ensure guest satisfaction.
Always maintain a professional and high-quality service-oriented environment.
Maintain the confidentiality of all guest and member information and pertinent resort data, as well as the security of high-profile guests or members in accordance with the Caribe Royale Orlando Hotel standards.
Understand and communicate promotions and enhancements effectively with Associates and guests.
Build rapport with VIPs and distinguished visitors, follow up calls, encourage feedback throughout guests' stay.
Offer to handle special arrangements during guest stays; coordinate future visits.
Maintain database of guest preferences and special dates.
Actively participate in training and continuing education related to the Front Desk.
Complete projects in a timely manner as required by the Front Desk Manager, and Supervisors.
Perform any other reasonable duties as required by management.
Education
High school diploma or GED or degree in Hospitality related major.
Skills and Abilities
Able to communicate in the English language. Second language is a plus.
Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
Experience using software programs such as Microsoft Office (Word, Excel, and Outlook).
Proficient in Opera, Nuvola, Runtriz (or similar programs).
Physical Requirements
On a continuous basis, stand at a desk for long periods of time in front of a computer screen.
Also requires walking/reaching and bending throughout shift.
Must be physically fit to lift, pull, and push items up to 50 pounds.
Front Desk Agent - Embassy Suites by Hilton Orlando LBV South
Front desk agent job in Kissimmee, FL
We are currently accepting applications for an energetic, experienced Front Desk Agent to join the team here at Embassy Suites Orlando Lake Buena Vista South. Our award-winning property is 300 suites with 40,000 sq. ft. of meeting, pre-function, and event space. We have a well-tenured management team, which runs this very busy hotel and convention center in an exceptional manner with high standards, expectations, and strong results orientation.
Scope of Position
The Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and provide information to guests, as well as visitor inquiries in person or via telephone. In addition, the Front Desk Agent is expected to complete daily checklists and always demonstrate professional courtesy.
Position Requirements
* One (1) year experience in a Hotel Front Desk position.
* Outstanding guest service skills.
* Able to handle a multitude of tasks in an ever-changing environment.
* Effective at listening to, understanding, clarifying, and responding to the concerns and issues raised by guests and members.
* Experience with cash handling, including but not limited to guidelines set forth regarding PCI Compliance.
Primary Responsibilities
* To be friendly, courteous, and helpful to all individuals, both guest and non-guest.
* To look after the wellbeing of every guest and take personal responsibility in solving the guest's problems - to ensure a memorable experience.
* To be able to check-in and checkout guests in a timely, accurate and courteous manner.
* To command a good working knowledge of the OnQ system.
* To command a working knowledge of the rates, size, layout, bed types and special features of all guest suites.
* To command a working knowledge of all special rates/packages - requirements, restrictions, special arrangements, services/amenities included.
* To command a working knowledge of all daily report that needs to be completed.
* To be aware and familiar with all VIPs, meetings, functions, and conventions in the hotel.
* To be familiar with the departments in the hotel- their functions.
* To acquire in-depth knowledge of Hotel services/facilities and major attractions in the vicinity and Orlando area.
* To learn and practice proper telephone procedures - how to answer phones, place calls, or transfer calls.
* Be able to work different shifts and/or functions to accommodate business demands.
* Follow standard operating procedures and adhere to rules and regulation of the Front Desk and the Hotel.
* To be familiar with the handling of guest mail, messages, and/or packages.
* To be familiar with the Safe Deposit Box policies and procedures.
* To assume any additional responsibilities as assigned by the Front Office Manager and Assistant Front Office Manager.
* To keep a positive attitude and seek pleasure out of assisting others.
* Maintains and adheres to our company values.
* Adhere to company cash handling policies.
Education
* High school diploma or GED or degree in Hospitality related major.
Skills and Abilities
* Able to communicate in the English language. Second language is a plus.
* Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
* Experience using software programs such as Microsoft Office (Word, Excel, and Outlook).
* Proficient in OnQ (or similar program).
Physical Requirements
* On a continuous basis, stand at a desk for long periods of time in front of a computer screen.Also requires walking/reaching and bending throughout shift.
* Must be physically fit to lift, pull, and push items up to 50 pounds.
The statement in this job descriptions are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Front Desk Agent
Front desk agent job in Maitland, FL
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Guest Service Agent - Hotel Front Desk Agent (FT)
Front desk agent job in Winter Haven, FL
Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.
As a member of the Front Desk Team your responsibilities will include:
Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
Education & Experience:
High School Graduate or General Education Degree (GED).
One year previous experience in a similar position in a hotel preferred.
Basic computer skills required.
Must be able to work flexible schedule.
Must be able to work weekends.
EOE
Office Agent
Front desk agent job in Orlando, FL
Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service.
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
Convey shipping instructions to the customer services counter.
Retrieve import documents and deliver export documents to and from aircraft.
Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations.
Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc.
Release imported international freight upon review of CBP clearances and authorizations.
Collect air freight charges.
Handle phone calls from customers in a professional and courteous manner.
Report all documentation discrepancies to Office Lead and assist with resolving issues as directed.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer when required.
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.
Physical Requirements:
This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Must be able to work around jet and machinery noises in a warehouse environment.
Knowledge, Skills & Abilities
Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff.
Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs.
Basic math skills: Office Agents must be able to calculate payment transactions.
Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively.
Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask.
Qualifications:
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver's license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
Preferred Qualifications - One+ year of Cargo Agent experience.
Schedule of Hours
As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced.
Benefits
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.
Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
Auto-ApplyOffice Agent
Front desk agent job in Orlando, FL
Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
* Convey shipping instructions to the customer services counter.
* Retrieve import documents and deliver export documents to and from aircraft.
* Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations.
* Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc.
* Release imported international freight upon review of CBP clearances and authorizations.
* Collect air freight charges.
* Handle phone calls from customers in a professional and courteous manner.
* Report all documentation discrepancies to Office Lead and assist with resolving issues as directed.
* Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation.
* Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
* Complete all training when required by company, airport governing authority, or customer when required.
* Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
* Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
* Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
* Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
* Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
* Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
* Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
* Fully understand AGI Health & Safety and Security policies.
* Attend training courses as may be required by AGI.
Physical Requirements:
* This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
* Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
* Must be able to work around jet and machinery noises in a warehouse environment.
Knowledge, Skills & Abilities
* Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff.
* Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs.
* Basic math skills: Office Agents must be able to calculate payment transactions.
* Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively.
* Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask.
Qualifications:
* Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
* Possess a valid driver's license with a clean driving record.
* If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
* Must complete ramp and SIDA training to obtain airport authority identification security.
* If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
* Preferred Qualifications - One+ year of Cargo Agent experience.
Schedule of Hours
As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced.
Benefits
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.
Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
Auto-ApplyGuest Relations Agent
Front desk agent job in Orlando, FL
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyGuest Services Agent
Front desk agent job in Kissimmee, FL
Job Details 7593 GATHERING DRIVE - KISSIMMEE, FL $16.00 Job Posting Date(s) 09/29/2025Description
Located in Central Florida just minutes from Walt Disney World , Reunion Resort & Golf Club is the premier Orlando vacation destination delivering the best in Florida resort experiences, whether for a family vacation, golf getaway, or group retreat - there is something for everyone! Our guests enjoy luxury villa accommodations and vacation homes, three signature championship golf courses - Palmer, Watson, and Nicklaus; a 5-acre water park, tennis and pickleball, mini golf, bocce ball and exceptional on-site dining with seven dining outlets and bars.
Reunion Resort and Golf Club offers a supportive, dynamic workplace with cross-training, career growth opportunities, and a strong culture of recognition. Hospitality begins with us, and at the heart of our culture is genuine care for our guests, and for each other. We believe that delivering exceptional service begins with how we treat our team members. Here, innovation and collaboration thrive, and every team member is empowered to deliver warm, personalized service that makes our guests feel right at home.
Location: Kissimmee, FL
FLSA Status: Hourly/Non-Exempt
Job Responsibilities
Greet guests with a friendly, professional demeanor and provide prompt service.
Perform accurate check-in and check-out procedures, ensuring all required information is obtained.
Expedite arrival/departure of guests, while assisting them with their concierge needs.
Answer incoming calls, respond to guest inquiries, and process reservations in person, by phone, or via email, with courtesy and professionalism.
Provide resort guests and members the highest level of customer service.
Handle guest requests and complaints promptly, escalating to a supervisor when necessary.
Maintain knowledge of the resort's daily operations, recreation activities, dining services, local attractions, and events.
Manage room assignments, keys, and payment transactions with accuracy and security.
Monitor last minute reservations, house count, and status of guest accounts.
Accurately update information in computer systems as needed (i.e., post charges).
Follow checklist for required duties and complete in a timely manner.
Read pass-on log and/or communicate necessary information with other shifts to ensure follow up/follow-through with all guest requests.
Maintain a clean, organized, and welcoming front desk area.
Collaborate with housekeeping, maintenance, and other departments to meet guest needs.
Perform a wide range of administrative functions to ensure efficiency of the department.
Maintain a professional appearance at all times, ensuring the assigned uniform is clean, pressed, and complete with the required nametag.
Attend all required meetings and trainings.
Perform other duties as assigned by leadership to meet business needs.
Adhere to all company policies, safety procedures, and brand service standards.
Qualifications
Qualifications/Requirements
Must be at least 18 years of age.
Minimum 1 year of experience in a customer service role; hospitality experience a plus.
Proficient in computer skills; experience with property management systems preferred.
Excellent verbal, written communication and interpersonal skills.
Excellent attention to detail, multi-tasking, and time-management abilities.
English language proficiency is required to perform the essential functions of this position.
Comfortable working in a fast-paced, team-oriented environment.
Able to stand, walk, and perform repetitive motions (reaching, lifting, pushing, pulling) for extended periods of time.
Capable of lifting and carrying up to 25 lbs.
Flexible schedule availability, including mornings, evenings, weekends, and holidays.
This position may require driving a company vehicle. Candidates must possess a valid driver's license with an acceptable driving record.
Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Reunion Resort & Golf Club is an Equal Employment Opportunity and E-Verify employer. All applicants are subject to background checks. The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Poster
and the following link is the
OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to
********************
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Easy ApplyReservation Agent: Full Time / Part Time
Front desk agent job in Orlando, FL
Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey!
_NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG._
Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.
A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call.
What does a Customer Service Reservation Agent do?
+ Assist our guest and travel agents with their vacation needs via inbound calls
+ Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels
+ Answer inquiries pertaining to the resorts' amenities, services, and policies
+ Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc
Why Hospitality Solutions?
+ Monthly Recognition & Incentives for Top Performers
+ Health Benefits start on Day One (Full Time Agent)
+ Paid Training
+ 5 weeks PTO (Full Time Agent)
Job Requirements
Who are we are looking for?
+ 1+ years of related experience preferred
+ Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts)
+ HS Diploma/GED or equivalent required
+ Passion to provide a great customer experience
This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential!
We have opportunities available for part time and full time in Orlando, Florida
Reasonable Accommodation
Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at ***************************
Affirmative Action
Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW
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