NO CUTS. NO COLOR. JUST BLOWOUTS!
DO YOU HAVE WHAT IT TAKES TO JOIN THE DRYBAR FAMILY?
Drybar started back in 2010 with its first shop in Brentwood, CA. 16 years later and over 150+ locations across the U.S., Drybar has exploded into a nationally recognized and highly sought-after brand. At Drybar, our philosophy is simple. Focus on one thing and be the best at it. For us, that's blowouts! With that purpose in mind, we are focused on giving each and every employee the premier blowout experience. We believe it's not just blowouts we are selling, its happiness and confidence!
Our 10 Core Values: 1) It's the Experience 2) It's not just the Blowouts 3) Be Yourself 4) Embrace the Power of Random Acts of Kindness 5) Have Fun 6) Always be Growing 7) Nothing is sexier than Honesty and Humility 8) Make a Difference 9) Pretty is as Pretty Does 10) We are family!
We strive for an inclusive & diverse culture by seizing every opportunity, by providing flexible work schedules for our staff, creating open community culture, streamlining our operations and implementing new strategies to drive your experience at Drybar to be the best ever!
*Your success is our success. What are you WAITING for? *
WHAT YOU'LL GET…
Competitive Pay and Amazing Bonus Incentives - Additional $$$ given for all membership sales, product sales and ad-ons.
Competitive compensation plan with potential to make additional $3 per blowout performed.
30% employee discount off all Drybar Products & Tools
Health, Dental, Vision, Life Insurance & 401K options
Paid Time Off and Personal Days Given
Anniversary Gift Cards given after a year of working at Drybar
Employee Discounts: Hotel, Theme Parks, Rental Cars, Movie Tickets etc.
Free Blowouts for Employees!
*Get Amazing Drybar Benefits on US! What's there NOT to love? *
WHAT YOU'LL DO…
We value endless growth and learning, a team mentality, discipline and a positive attitude. The ideal candidate would possess:
Lead all clients from check in to check out, ensuring Drybar standards are upheld, creating an amazing client experience! Engage with clients and serve complimentary beverages.
Set the tone of a positive shop atmosphere by approaching the day as if hosting a party.
Organize and execute shop flow between clients and team members in a positive manner.
Serve as subject matter expert in reservation system. Ensure client information is recorded with accuracy and timeliness.
Ability to sell memberships, rebook appointments during check out to increase client retention.
Troubleshoot any reservation system issues, make necessary changes to client profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met.
Optimize and maximize appointments with reservation system and ensure timely communication with customer service team.
Maintain highest degree of ethics when handling client payments and stylists' tips/commissions. Balance cash drawer at opening, close and at shift changes.
Problem solve when faced with client concerns or operational issues, always ensuring the solution is focused on providing an excellent experience to the client.
Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping frontdesk area clean.
Maintain clear communication with shop management about overall shop operations.
Educate clients on Drybar products and tools, have the ability to sell and restock shelves.
Uphold Drybar's 10 Core Values.
WHAT YOU'LL NEED…
We want you to succeed in this position and will help coach you in refining your skills. The ideal candidate would possess:
Cosmetology license preferred, but not required.
Strong conceptual thinking. We want our team to be able to start projects off from an incredibly strong position and come up with unforeseen, clever concepts to move forward with a deep level of care about the quality of your work and how it reflects on your character is the Drybar way.
Strong self-management practices with meticulous attention to detail. Be able to deliver a solid approach to consistent, development ready work.
Honesty, Integrity & Fairness. Respect for individual ability, creativity and diversity.
A natural inclination to be pro-active and take the lead in solving problems as you find them. A hunger for personal and professional growth.
Strong communication skills (both written and verbal), discretion, professional openness, and other leadership skills needed to coordinate and facilitate healthy, well-organized teamwork.
Having a sense of humor and being witty isn't a bad thing either!Having enjoyment of work and life balance is key here at Drybar!
$33k-40k yearly est. 3d ago
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Administration Clerk
Belcan 4.6
Front desk agent job in Los Angeles, CA
* Under direct supervision, performs routine clerical support for functional groups such as copying, distributing mail, performing simple calculations, and maintaining records and files following standard procedures with all work certified or checked.
* Typically requires a high school education or equivalent and no prior experience.
$36k-43k yearly est. 1d ago
Office Receptionist
Amalfi Jets
Front desk agent job in Calabasas, CA
About The Company:
Amalfi Jets is a leading private jet charter company providing unparalleled experiences for our customers globally. True to our mission and motto of "
Exploring the world with you."
Our mission is to allow our customers to unlock more of the world, elegantly and efficiently. We work with customers in across six continents and provide clear quality, safety, and excellence standards in everything we do. We share our mission and our commitment to excellence on our social media platforms, @amalfijets where we have over 4M followers and gain over 250 million impressions each month.
Our company consists of our aviation department, social media brand, and technology.
Job Role:
Amalfi Jets is seeking a professional, organized, and personable Receptionist to join our team. This role serves as the first point of contact for clients, guests, and partners, while also providing essential administrative support to ensure the smooth daily operation of the office.
Key Responsibilities:
Manage all inbound phone calls, directing them to the appropriate departments.
Greet and assist clients, visitors, and vendors upon arrival.
Maintain organization of office common areas, including the snack and stock rooms.
Coordinate and schedule internal meetings and conference room bookings.
Attend meetings as needed to take accurate notes and distribute summaries.
Provide general administrative and office support across departments.
Qualifications:
Excellent verbal and written communication skills.
Highly organized, detail-oriented, and proactive.
Professional demeanor with strong interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Schedule:
Monday - Friday, 7:45 AM - 4:15 PM, daily.
Qualifications:
1-3+ years experience in front office, office administration, receptionist, filing role
Customer Service Experience a plus
Proactive / Dependable Person
High standards for quality, attention to detail, and performance
Compensation:
Hourly Rate: $18 - 23 USD per Hour
100% Company Paid For Healthcare, Dental, Vision PPO Plan
401k with company match
15 Days Paid Time Off (PTO) Per Year
Company issued MacBook and iPhone
Amalfi Jets Inc. is proud to be an equal opportunity employer. We are committed to creating an inclusive, diverse, and supportive workplace where individuals of all backgrounds, identities, and experiences are valued and empowered to thrive. We welcome applicants regardless of race, gender, age, religion, sexual orientation, or ability-because we believe a stronger team starts with equal opportunity for all.
$18-23 hourly 4d ago
Receptionist
Career Group 4.4
Front desk agent job in Los Angeles, CA
Receptionist & Administrative Assistant Roles (Temp & Temp-to-Hire) - Build Your Career in Los Angeles!
Are you looking to take the next step in your administrative career? We're hiring temp, temp-hire Receptionists and Administrative Assistants to support top companies across Los Angeles! These are fantastic entry-level opportunities to gain corporate experience, build your professional skills, and grow within organizations that love to promote from within.
Positions: Receptionists/ Office Administrative Assistants
Job Type: Temporary | Temp-to-Hire
Locations: Los Angeles, CA - West LA, South Bay, Beverly Hills, and DTLA
Industries: Entertainment, Finance, Real Estate, and Nonprofit
Compensation: $23.00-25.00/hour, DOE
Start Date: Immediate (following successful interviews)
Please Note: Candidates must be available to start immediately and cannot be currently employed full-time.
Why You'll Love These Roles:
Get your foot in the door with some of LA's most respected companies in Entertainment, Finance, Tech, and more!
Work alongside friendly, fast-paced teams in a professional office setting.
Develop valuable administrative, organizational, and communication skills.
Opportunities for long-term growth and potential to transition into permanent roles.
Key Responsibilities:
Greet and assist visitors and staff in a warm, professional manner.
Manage phones, scheduling, and meeting coordination.
Maintain organized and polished frontdesk and office spaces.
Provide administrative support including emails, filing, and document prep.
Assist with special projects and help keep daily operations running smoothly.
What We're Looking For:
1-2 years of experience in an office, customer service, or hospitality environment (internships welcome!).
Strong communication and organizational skills.
Friendly, professional, and dependable.
Proficient with Microsoft Office and comfortable learning new tools.
Eager to grow and take on new challenges in a corporate setting.
Ready to launch your career? Submit your resume today to join a network of top Los Angeles companies looking for motivated administrative professionals!
Submit your resume today!
About Us:
Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today.
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/.
$23-25 hourly 5d ago
Front Desk Receptionist
Redstream Technology
Front desk agent job in Los Angeles, CA
(Los Angeles)
RedStream Technology is recruiting for an energetic, detail-oriented FrontDesk Receptionist to provide on-site support for a prestigious global management consulting company. Our client's office services team performs a variety of activities that collectively contribute to the functionality and appearance of the office.
The FrontDesk Receptionist will play an integral customer service focused role supporting office services, facilities, reception, on-site technical support, event management, and connectivity.
Responsibilities:
The FrontDesk Receptionist performs a variety of administrative activities that collectively contribute to the functionality and appearance of the office.
Responsibilities may include one or more of the following:
Coordinate maintenance of physical space, including supervising external contractors, and vendors, and performing quality control inspections
Manage use of physical space, including assisting in space planning and seating assignments and regularly updating floor plans
Coordinate outsourced building services where applicable, including janitorial, mailroom, copy machines, security, and property management
Oversee conference room set-up and A/V requirements
Oversee supply inventory (e.g., office supplies, printer toner, business cards, IT parts), including processing purchase orders as appropriate
Plan and execute on- and off-site office events, working with relevant committees, travel staff, hotels, and vendors
Act as liaison with building management in select aspects of facilities administration, i.e., HVAC, electrical, lighting, etc.
Provide direct assistance and back-up support to department manager and teammates across range of office services areas
Skills:
Excellent organizational and project management skills; ability to manage multiple priorities; proven effectiveness working with vendors and suppliers; strong communication and negotiation skills; high quality and service standards
$32k-41k yearly est. 5d ago
Spa Desk Agent
Marriott 4.6
Front desk agent job in Santa Barbara, CA
**Additional Information** Open availability, Weekend Shifts, Day and Evening Shifts **Job Number** 26209278 **Job Category** Spa **Location** The Ritz-Carlton Bacara Santa Barbara, 8301 Hollister Ave, Santa Barbara, California, United States, 93117VIEW ON MAP (*****************************************************************************************************************************************************************************
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $29.00-$29.00 per hour
**POSITION SUMMARY**
Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$29-29 hourly 14d ago
Reservationist
The Hollywood Roosevelt Hotel 4.1
Front desk agent job in Los Angeles, CA
Job Description
Reservationist-The Hollywood Roosevelt
The Hollywood Roosevelt is an iconic, historic hotel located in the heart of Hollywood. Known for our stylish atmosphere and exceptional service, we deliver memorable experiences to every guest. We pride ourselves on excellence in hospitality and creating a welcoming environment for all.
Position Overview:
We are seeking a detail-oriented, friendly, and professional Reservationist to join our team. This role is essential in ensuring a smooth booking experience for our guests and supporting the overall operations of the hotel.
What You'll Do
Reservationist you will be the welcoming voice of The Hollywood Roosevelt, delivering outstanding service over the phone
Assist guests with reservations, changes, and special requests with accuracy and care
Share knowledge of room types, hotel amenities, dining outlets, events, and local attractions
Communicate guest needs clearly with hotel departments to ensure a seamless experience
Use upselling techniques to enhance guest stays and maximize revenue
Handle guest concerns calmly, professionally, and efficiently
Maintain confidentiality, organization, and attention to detail in a fast-paced environment
What we are looking for
A passion for customer service and hospitality
Strong communication skills and a professional phone presence
Ability to problem-solve and manage challenging situations with confidence
Attention to detail and strong organizational skills
Dependability, adaptability, and a team-first mindset
Customer service experience required; hospitality experience preferred
Why The Hollywood Roosevelt
You'll work in a dynamic, supportive environment where teamwork, respect, and guest experience come first. We value reliability, professionalism, and a positive attitude. Be part of an iconic hotel legacy and contribute to unforgettable guest experiences.
Apply Now and join the team at The Hollywood Roosevelt!
$34k-40k yearly est. 21d ago
Reservations Agent
Foley Entertainment Group 4.1
Front desk agent job in Santa Barbara, CA
The Reservation Agent is responsible for handling the day-to-day reservation operations in a professional, efficient, friendly manner. The Reservation Agent will also ensure that all reservation lines are attended and accurately and professionally communicate hotel rates and information.
JOB RESPONSIBILITIES:
Create bespoke experience for guests.
Responsible for all reservation activity ensuring that the reservation lines are attended always.
Communicate anticipated business demands daily with departmental team members (arrivals/departures, group functions, guest requests, etc.).
Properly access all functions of the reservations system according to established procedures.
Courteously answer inquiries and accept reservations over the phone
Maximize revenue by utilizing suggestive selling and up-selling techniques.
Demonstrate advantages and create value for our guests.
Monitor and ensure that all reservations (including manual) are input into the session accurately, completely and promptly.
Assist where necessary to ensure optimum service is provided to guests, visitors and other departments.
Work closely with several departments in coordinating reservations, sales and rate strategy.
Support other team members and departments to contribute to the best overall performance of the department and hotel.
Perform other duties as assigned, requested or deemed necessary by management.
Assist in one stop reservation service (including restaurant, spa, etc.)
Assist in prearrival process for all guests (email/phone)
Assist in answering PBX call into hotel.
SKILLS AND EDUCATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
High School Diploma or equivalent
Prior luxury hospitality experience preferred
Ability to multitask between different computer systems.
Must possess computer skills
Excellent selling skills and understanding of sales processes; can bring a sale to closure quickly at a high return rate
Strong customer development and relationship management skills
Ability to influence others to up sell products and services with excellent negotiation skills
Strong communication skills (verbal, listening, writing) - possesses confident telephone skills and etiquette
Ability to accurately input and access data into hospitality software
Must be able to prioritize, organize and follow-up in a timely manner
Must be able to work cohesively with other departments, co-workers as part of a synergistic team
Ability to work a varied schedule including, days, nights, weekends, and holidays
QUALIFICATION:
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian's business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.
$29k-35k yearly est. 42d ago
Restaurant Reservationist
Dorchester Collection
Front desk agent job in Beverly Hills, CA
Who we are Our Hotels We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act. Reference 2025-5906 Hotel
The Beverly Hills Hotel
Division & Department
Food & Beverage - Restaurant
Job Title
Restaurant Reservationist
Contract Type
Permanent
Status
Full time
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Reservationist you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Restaurant Reservationist at The Beverly Hills Hotel, here are just some of the great benefits you will receive:
• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels - stay once a year at each hotel! (subject to availability and seniority terms)
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Free Meals on Duty
• Exclusive Access to a discount platform featuring 1000s of retailers
• Competitive Medical, Dental, Vision Benefit
• Competitive retirement scheme
As a Restaurant Reservationist at The Beverly Hills Hotel, your compensation will be $32.00 per hour.
What you'll do
You'll love what you do and take pride in delighting our guests:
• Our Restaurant Reservationists are responsible for all reservation bookings, requests and confirmations during their day. This will include controlling the flow of work in the room by seating requests in station rotation while maintaining guest lists, following and enforcing all restaurant standards.
• They work closely with the Assistant Director of F&B and Outlet Manager to manage the reservations booking and all guest requests. They are able to “sell” the restaurants to ensure our guests receives nothing but the best experience. In addition, they are knowledgeable with regards to operating hours of all food and beverage outlets, any promotions/events.
• Sometimes our guests have special requests involving seating assignments, preferred needs of regular guests dietary restrictions and even special occasions. Our Restaurant Reservationists advise the managers and servers of any VIP's questions and/or specific service needs to guarantee the requests are fulfilled by our by our Food & Beverage Supervisors and Managers.
• Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Restaurant Reservationists are relied upon to report these and work with several other positions to correct.
• Communication is what keeps our departments running perfectly. Our Restaurant Reservationists must communicate with other departments and extended hotel team in order to ensure the alignment remains.
The items shared are the essence of a day in the life of a Restaurant Reservationist, but we'll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
• You'll bring your unique personality and passion to the role and the team.
• Communication is what keeps our departments running perfectly. You have great
• Communication skills with a strong customer service ethic.
• Attention to detail is critical for this role.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
Job Location
USA
Location
9641 Sunset Blvd 90210 Beverly Hills
$32 hourly 60d+ ago
Front Office Agent
Sh Hotels 4.1
Front desk agent job in West Hollywood, CA
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self. We're current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest's experience is relaxing and effortless-at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we'd love to chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
"Pay Rate $33.94"
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
$33.9 hourly 60d+ ago
Reservations Agent
Hotel Californian
Front desk agent job in Santa Barbara, CA
Job DescriptionDescription:JOB SUMMARY: The Reservation Agent is responsible for handling the day-to-day reservation operations in a professional, efficient, friendly manner. The Reservation Agent will also ensure that all reservation lines are attended and accurately and professionally communicate hotel rates and information. JOB RESPONSIBILITIES:
Create bespoke experience for guests.
Responsible for all reservation activity ensuring that the reservation lines are attended always.
Communicate anticipated business demands daily with departmental team members (arrivals/departures, group functions, guest requests, etc.).
Properly access all functions of the reservations system according to established procedures.
Courteously answer inquiries and accept reservations over the phone
Maximize revenue by utilizing suggestive selling and up-selling techniques.
Demonstrate advantages and create value for our guests.
Monitor and ensure that all reservations (including manual) are input into the session accurately, completely and promptly.
Assist where necessary to ensure optimum service is provided to guests, visitors and other departments.
Work closely with several departments in coordinating reservations, sales and rate strategy.
Support other team members and departments to contribute to the best overall performance of the department and hotel.
Perform other duties as assigned, requested or deemed necessary by management.
Assist in one stop reservation service (including restaurant, spa, etc.)
Assist in prearrival process for all guests (email/phone)
Assist in answering PBX call into hotel.
QUALIFICATION:
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian's business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.
Requirements:SKILLS AND EDUCATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
High School Diploma or equivalent
Prior luxury hospitality experience preferred
Ability to multitask between different computer systems.
Must possess computer skills
Excellent selling skills and understanding of sales processes; can bring a sale to closure quickly at a high return rate
Strong customer development and relationship management skills
Ability to influence others to up sell products and services with excellent negotiation skills
Strong communication skills (verbal, listening, writing) - possesses confident telephone skills and etiquette
Ability to accurately input and access data into hospitality software
Must be able to prioritize, organize and follow-up in a timely manner
Must be able to work cohesively with other departments, co-workers as part of a synergistic team
Ability to work a varied schedule including, days, nights, weekends, and holidays
$29k-36k yearly est. 27d ago
Reservationist
Elephante
Front desk agent job in Santa Monica, CA
Now Hiring: Part-Time Reservationist - Èlephante
Position: Part-Time Pay Range: $20-$22/hour Estimated Hours: 25-30 hours per week
Èlephante is a high-volume, upscale restaurant in Santa Monica known for exceptional hospitality and a dynamic guest experience. We are currently seeking a detail-oriented, guest-focused Part-Time Reservationist to join our team.
This role is ideal for someone who enjoys being the first point of contact for guests, thrives in a fast-paced environment, and understands the importance of accuracy, professionalism, and discretion.
What You'll Do
Manage restaurant reservations and guest inquiries via phone and email
Use OpenTable to create, update, and manage reservations (including notes, preferences, and special requests)
Confirm and reconfirm reservations and assist with overbook situations in coordination with the Manager on Duty
Provide accurate information about the restaurant, menus, and special events
Handle pre-payments for reservations and events when required
Maintain accurate reservation records and troubleshoot discrepancies
Support promotions and special events by communicating details clearly to guests
Communicate effectively with managers and front-of-house teams
Uphold confidentiality and follow all health, safety, and company policies
What We're Looking For
Part-time availability, including evenings, weekends, and holidays
OpenTable experience required
Previous Host experience strongly preferred
Prior Reservationist experience a plus
Printing experience a plus
Strong written and verbal communication skills
Professional, organized, and guest-focused demeanor
Ability to multitask and remain calm under pressure in a high-volume environment
What We Offer
Competitive pay: $20-$22/hour
Part-time schedule (25-30 hours per week)
Supportive, collaborative team environment
Opportunity to grow within a well-established hospitality group
Why Join Èlephante?
At Èlephante, we pride ourselves on delivering unforgettable experiences to our guests and fostering a positive, professional workplace for our team. Your role as Reservationist is essential in setting the tone for every guest interaction.
Apply today and become the voice of Èlephante in Santa Monica.
Salary Description $20 - $22/hr
$20-22 hourly 13d ago
Reservation Agent
Hankey Group External
Front desk agent job in Los Angeles, CA
Midway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Midway's growth is exciting and our Call Center is seeking a highly motivated, enthusiastic, and detail-oriented Reservation Agent to support our LAX operations. The ideal candidate will express an energetic personality to mirror our Exotic and Luxury vehicle fleet. With Midway Car Rental's continued growth, the individual must be zealous in personal growth within the company and be a valuable asset to the company's growth.
RESPONSIBILITIES:
Demonstrate exceptional customer service with an excellent phone etiquette.
Multi-tasking: listening, talking, inputting information into our rental system.
Create reservations, sales, and upsell customers
Respond to email inquiries
Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered.
Assist customers by effectively responding to or resolving customer service issues.
REQUIREMENTS:
1-2 years of customer service experience
Require strong English communication skills, both verbal and written
Extremely high energy level
Available to work nights, weekends, and holidays
Open schedule Mon-Fri 2pm to 10pm open Saturday and Sunday.
Great at multi-tasking
Attention to detail and organized
Pass background; inclusive of Pre-Employment Drug Test, SSN Validation, and Criminal Record
Clean driving record (no more than one violation, DUI, reckless driving, or any other serious driving offenses in the last 3 years)
Minimum 3 years of licensed driving history
Compensation:
$18-$20/ hourly
Company Benefits:
Paid Holidays, Vacations and Sick Days Off
Medical, Dental, and Vision insurances for full-time employees on the 1st month after 60 days of employment
401(k) participation and Employee Stock Ownership Plan for employees after 6 months of employment
$18-20 hourly 17d ago
Front Office Agent
EOS 4.1
Front desk agent job in Goleta, CA
Looking for a job that offers the best of working both in and outdoors on the Central coast?, enjoying the fresh air and fun activities related to running a successful campground?, making sure guests have a relaxing time away from home? Then look no further than Ocean Mesa Campgrounds!
Here at Ocean Mesa we have the benefit of a hybrid work place mixing both the jobs of a Park Ranger and FrontDesk, some of these responsibilities include routine office/clerical responsibilities for our resort. You will also serve as the face of the resort as you interact with current and prospective guests who come to the office with questions and concerns or those you might come across performing outdoor campground responsibilities.
OVERVIEW
Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.
JOB DUTIES
Greet and welcome guests on the property, sort through and send resort comments, suggestions, and complaints to the Resort Manager.
Check guests in and out for their reservations.
Assist guests with making future reservations both in person and over the phone.
Maintain petty cash fund.
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
Perform hourly camp checks to ensure guests are following park rules and checking for trespassers on property.
Other duties as assigned.
Requirements
High School Diploma or GED
Administrative experience (
preferred
)
Strong customer service skills
Excellent telephone skills
Good problem-solving skills
Maintain a professional appearance
Intermediate to advanced computer proficiency, ability to use Microsoft Office Suite
RV resort office or hotel frontdesk experience,
a plus
Rewarding Benefits
You will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun Matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance Program
Legal Assistance Program
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members
Team Member Perks & Discount program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more!
Paid Time off including holidays, vacations, personal, sick time, bereavement and pay for jury duty.
Work Remotely
No
Job Type: Full-time
Salary: $18.00
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Night shift
Overtime
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Hotel experience: 1 year (Preferred)
Work Location: One location
EOE
Hourly Wage: $20.00
$18-20 hourly 60d+ ago
Reservationist
Journal Hotels 3.3
Front desk agent job in Los Angeles, CA
Reservationist-The Hollywood Roosevelt
The Hollywood Roosevelt is an iconic, historic hotel located in the heart of Hollywood. Known for our stylish atmosphere and exceptional service, we deliver memorable experiences to every guest. We pride ourselves on excellence in hospitality and creating a welcoming environment for all.
Position Overview: We are seeking a detail-oriented, friendly, and professional Reservationist to join our team. This role is essential in ensuring a smooth booking experience for our guests and supporting the overall operations of the hotel.
What You'll Do
Reservationist you will be the welcoming voice of The Hollywood Roosevelt, delivering outstanding service over the phone
Assist guests with reservations, changes, and special requests with accuracy and care
Share knowledge of room types, hotel amenities, dining outlets, events, and local attractions
Communicate guest needs clearly with hotel departments to ensure a seamless experience
Use upselling techniques to enhance guest stays and maximize revenue
Handle guest concerns calmly, professionally, and efficiently
Maintain confidentiality, organization, and attention to detail in a fast-paced environment
What we are looking for
A passion for customer service and hospitality
Strong communication skills and a professional phone presence
Ability to problem-solve and manage challenging situations with confidence
Attention to detail and strong organizational skills
Dependability, adaptability, and a team-first mindset
Customer service experience required; hospitality experience preferred
Why The Hollywood Roosevelt
You'll work in a dynamic, supportive environment where teamwork, respect, and guest experience come first. We value reliability, professionalism, and a positive attitude. Be part of an iconic hotel legacy and contribute to unforgettable guest experiences.
Apply Now and join the team at The Hollywood Roosevelt !
$31k-36k yearly est. Auto-Apply 21d ago
Reservationist
Culinary Lab
Front desk agent job in Los Angeles, CA
Job DescriptionWe are looking for individuals who are sharp, friendly and articulate, to field all incoming calls for our restaurants. An interest and passion for food and hospitality is a big plus! Part-time position 3 shifts per week; Wednesday and Friday and Saturday availability required.
2+ years hosting/receptionist experience strongly preferred.
Responsibilities include:
• Answering calls using multi-line phone system
• Assisting guests in making reservations
• Addressing guest inquiries
• Retaining new information given on a regular basis regarding each restaurant (menu updates, restaurant promotions,
changes in procedures, etc.)
• Addressing miscellaneous admin and data-entry projects during downtime
• Supporting corporate team with administrative and office duties
• Supporting restaurants with administrative and office duties as necessary
• Make outbound calls to confirm reservations
Required skill set:
• Friendly and personable
• Excellent phone etiquette
• Detail-oriented and organized
• Ability to multi-task
This role offers growth opportunities within the corporate office and our restaurants. Based in Los Angeles, Culinary Lab creates, owns and operators a portfolio of restaurants. We also create and manage restaurants for leading real estate developers and hotel owners - driving demand and revenue at our partners' properties. Through food, ambiance, drinks, and service, our award-winning restaurants and lounges transport guests to exciting places around the world, from Peru to Italy, to Tokyo - and, of course, Los Angeles, where it all began.
Culinary Lab has multiple concepts, including Hinoki & the Bird, Rosaline, Blackship, Sorra, Pizzeria Ortica, 33 Taps and Lost Property. Please see our web site at: *******************
$28k-35k yearly est. 3d ago
Reservations Agent
Maybourne Beverly Hills Hotel
Front desk agent job in Beverly Hills, CA
The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.
Summary of Position
As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay.
Roles and Responsibilities
Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards
Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up
Accommodating in-house guest requests, ensuring a high level of guest satisfaction
Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system
Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence
Understanding the selling strategy for the hotel by knowing the status of room inventory and following it
Processing rooming lists accurately as well as all changes and cancellations for group reservations
Preparing group guest lists prior to arrival
Controlling and blocking rooms as well as pre-blocks for special groups
Ensuring that all reservations transferred to PMS or front office system are accurate
Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy
Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests
Coordinate required departmental training for reservations team to include newly hired agents
Coordinate attendance of scheduled departmental meetings in the absence of the manager
Act as the main resource for reservation agents in need of assistance
Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team
Qualifications
High school diploma or equivalent required
Minimum of two (2) years' experience in a customer service role required
One-year experience working either at the frontdesk or in the reservations department for a luxury hotel
Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management.
Excellent telephone etiquette and verbal and written communication skills required
Good cognitive skills; the ability to solve problems and make rational decisions
Knowledge of Microsoft Office products such as Word, Excel, and Outlook required
Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table
Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands.
Must possess a good attitude, attention to detail, and ability to work well under pressure
Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills.
Polished and professional demeanor in person, online, and via phone
Must be a team player and treat colleagues with respect and the highest level of professionalism
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Possible prolonged periods of standing.
Must be able to lift 15 pounds at times.
The job may require working in a fast-paced and sometimes high-pressure environment.
Equal Opportunity Employer:
Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.
Vision
Leading the future of luxury lifestyle; curating distinctive and enriching experiences.
Purpose
Creating Stories of Distinction
The Maybourne Mindset
Put People at our heart
Stay two steps ahead
Make the magic happen
Who you would be working for
Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels.
Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests.
A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.
Company Benefits
Medical/Dental/Vision Insurance
Company matched 401(k) plan
Company matched Health Savings Plan
Flexible Spending
Paid Holidays
Paid Time Off
Paid Sick Leave
Employee Assistance Program
Free Parking
Employee Recognition Programs
Colleague meals
Colleague Referral Incentive program
*The Maybourne Beverly Hills participates in E-Verify.*
$28k-35k yearly est. Auto-Apply 41d ago
Reservations Agent
Maybourne Hotel Group
Front desk agent job in Beverly Hills, CA
The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.
Summary of Position
As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay.
Roles and Responsibilities
Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards
Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up
Accommodating in-house guest requests, ensuring a high level of guest satisfaction
Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system
Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence
Understanding the selling strategy for the hotel by knowing the status of room inventory and following it
Processing rooming lists accurately as well as all changes and cancellations for group reservations
Preparing group guest lists prior to arrival
Controlling and blocking rooms as well as pre-blocks for special groups
Ensuring that all reservations transferred to PMS or front office system are accurate
Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy
Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests
Coordinate required departmental training for reservations team to include newly hired agents
Coordinate attendance of scheduled departmental meetings in the absence of the manager
Act as the main resource for reservation agents in need of assistance
Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team
Qualifications
High school diploma or equivalent required
Minimum of two (2) years' experience in a customer service role required
One-year experience working either at the frontdesk or in the reservations department for a luxury hotel
Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management.
Excellent telephone etiquette and verbal and written communication skills required
Good cognitive skills; the ability to solve problems and make rational decisions
Knowledge of Microsoft Office products such as Word, Excel, and Outlook required
Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table
Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands.
Must possess a good attitude, attention to detail, and ability to work well under pressure
Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills.
Polished and professional demeanor in person, online, and via phone
Must be a team player and treat colleagues with respect and the highest level of professionalism
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Possible prolonged periods of standing.
Must be able to lift 15 pounds at times.
The job may require working in a fast-paced and sometimes high-pressure environment.
Equal Opportunity Employer:
Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.
Vision
Leading the future of luxury lifestyle; curating distinctive and enriching experiences.
Purpose
Creating Stories of Distinction
The Maybourne Mindset
Put People at our heart
Stay two steps ahead
Make the magic happen
Who you would be working for
Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels.
Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests.
A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.
Company Benefits
Medical/Dental/Vision Insurance
Company matched 401(k) plan
Company matched Health Savings Plan
Flexible Spending
Paid Holidays
Paid Time Off
Paid Sick Leave
Employee Assistance Program
Free Parking
Employee Recognition Programs
Colleague meals
Colleague Referral Incentive program
*The Maybourne Beverly Hills participates in E-Verify.*
$28k-35k yearly est. Auto-Apply 41d ago
Reservations Agent
Maybourne Hotels Ltd.
Front desk agent job in Beverly Hills, CA
The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.
Summary of Position
As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests' stay.
Roles and Responsibilities
* Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards
* Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up
* Accommodating in-house guest requests, ensuring a high level of guest satisfaction
* Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system
* Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence
* Understanding the selling strategy for the hotel by knowing the status of room inventory and following it
* Processing rooming lists accurately as well as all changes and cancellations for group reservations
* Preparing group guest lists prior to arrival
* Controlling and blocking rooms as well as pre-blocks for special groups
* Ensuring that all reservations transferred to PMS or front office system are accurate
* Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy
* Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests
* Coordinate required departmental training for reservations team to include newly hired agents
* Coordinate attendance of scheduled departmental meetings in the absence of the manager
* Act as the main resource for reservation agents in need of assistance
* Be the primary liaison for internal reservation communications from Sales, Executive Office, Group and Revenue Management Team
Qualifications
* High school diploma or equivalent required
* Minimum of two (2) years' experience in a customer service role required
* One-year experience working either at the frontdesk or in the reservations department for a luxury hotel
* Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management.
* Excellent telephone etiquette and verbal and written communication skills required
* Good cognitive skills; the ability to solve problems and make rational decisions
* Knowledge of Microsoft Office products such as Word, Excel, and Outlook required
* Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table
* Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands.
* Must possess a good attitude, attention to detail, and ability to work well under pressure
* Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills.
* Polished and professional demeanor in person, online, and via phone
* Must be a team player and treat colleagues with respect and the highest level of professionalism
Physical Requirements
* Prolonged periods of sitting at a desk and working on a computer.
* Possible prolonged periods of standing.
* Must be able to lift 15 pounds at times.
* The job may require working in a fast-paced and sometimes high-pressure environment.
Equal Opportunity Employer:
Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.
Vision
Leading the future of luxury lifestyle; curating distinctive and enriching experiences.
Purpose
Creating Stories of Distinction
The Maybourne Mindset
* Put People at our heart
* Stay two steps ahead
* Make the magic happen
Who you would be working for
Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills - six of the world's most renowned luxury hotels.
Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests.
A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.
Company Benefits
* Medical/Dental/Vision Insurance
* Company matched 401(k) plan
* Company matched Health Savings Plan
* Flexible Spending
* Paid Holidays
* Paid Time Off
* Paid Sick Leave
* Employee Assistance Program
* Free Parking
* Employee Recognition Programs
* Colleague meals
* Colleague Referral Incentive program
* The Maybourne Beverly Hills participates in E-Verify.*
$28k-35k yearly est. 41d ago
Hotel Sales Reservation Agent
The Huntley Hotel 3.2
Front desk agent job in Santa Monica, CA
Our Next Family Member
Reporting to the Reservations Manager, the Reservation Agent position is responsible for assisting and advising customers who may be choosing from a variety of travel options, with a driven attitude, friendly disposition, and highest level of service. The perfect candidate should enjoy facing new challenges regularly, thrive in a high pace environment, and is adaptable of a dynamic market. The Reservation Agent must be team oriented, self and team-motivated, driven, and enjoy working in the hospitality industry.
Job Responsibilities:
Answer all incoming calls promptly in a friendly efficient and courteous manner as outlined in SOP.
Display a high level of integrity and professionalism at all times in dealing with guests and employees.
Ensure consistent delivery of excellent Guest and Customer service.
Provides assistance in monitoring hotel call volume and reservation services & needs; help address concerns and issues when transferring reservation calls to the in-house Reservations Department and the Call Center.
Adapt and implement all reservation sales strategies implemented by the Director of Commercial Strategy and Reservations Manager to assist in generating revenue and ADR growth.
Continually update Central Reservations/call center on City-Wides, upcoming events, closures, hotel info, updated services and amenities, etc., for accurate selling info.
Help manage room inventory, reservations block assignment, availability controls and enforce overbooking strategy set forward by the Director of Commercial Strategy.
Communicate and work closely with the Sales Department concerning group & corporate reservations.
Full understanding of 3rd Party Channels and the reservation billing. Familiar with managing 3rd party extranets.
Assisting Guest/Clients with processing 3rd Party Billing using the hotel's secure link platform and following all PCI compliance policies.
Qualifications:
High School graduate or G.E.D. equivalent.
Six months reservations experience in the hospitality industry
Knowledge of Outlook MS Word and Excel required.
Experience with Group Sales computer systems including Opera
Occasional evening and weekend work to meet deadlines.
Capable of using multiple systems at the same time
Self-starter results-oriented team player and demonstrates a high-level attention to detail
Flexibility and adaptability to a dynamic evolving environment
RezForce/Navis Experience is a plus
How much does a front desk agent earn in Oxnard, CA?
The average front desk agent in Oxnard, CA earns between $29,000 and $44,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Oxnard, CA
$36,000
What are the biggest employers of Front Desk Agents in Oxnard, CA?
The biggest employers of Front Desk Agents in Oxnard, CA are: