Front desk agent jobs in Palatine, IL - 670 jobs

Exciting opportunity to work with a growing, energetic and progressive industry leader! Mack & Associates, Ltd. identifies, locates, and evaluates Chicago's top administrative office support professionals for positions on a direct-hire, temp-to-hire, or temporary basis. We consistently match candidates' technical skills, personality, and work ethic to the culture of the organization. Our primary disciplines are: Executive Administrative Assistants, Administrative Assistants, Client Services, Office Management, Legal Secretaries, Marketing & Sales Assistants, Human Resources, Accounting, and Receptionists. Our boutique staffing firm offers a great hands-on opportunity to join a corporate team that specializes in Chicago's ever-changing job market. The Receptionist/Office Assistant position will offer exposure to the recruiting world for an eager Human Resource focused individual. This position will be the primary person responsible for answering a busy, multi-line phone system, providing excellent customer service to clients, candidates, and co-workers, and learning the staffing industry from the inside out. Ideal person must be self-motivated and flexible with a desire to excel in this fast-paced office. This is an in-person position and will begin as a part-time role (around 15 hours per week), with the opportunity to grow into a full-time role over time. This position will offer $18/h-20/h and include a comprehensive benefits package including but not limited to medical, PTO and 401k. Responsibilities of the Receptionist/Office Assistant: Efficiently manage a busy, multi-line phone system Field and route all calls and inquiries with discretion and accuracy Organize and distribute resumes Greet candidates and visitors in a professional and warm manner Administer registration paperwork and other documentation Additional tasks and projects as needed Requirements of the Receptionist/Office Assistant: Bachelor's degree preferred Proficient in Microsoft Office Superior communication skills Highly organized and detail-oriented Excellent customer service skills and positive attitude Ability to work independently with little supervision I - 3

Health & Wellness We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services. Military Hiring Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty. About the Role: As a Customer Service Representative/Technical Site Representative, your primary responsibility is for electronic print, but not limited to copiers, printers, multifunctional printer equipment, customer satisfaction, troubleshooting, hardware and related technology, and Help Desk assistance. Key responsibilities include, but are not limited: · Maintaining equipment, meter reads, color printer calibration, etc. · Ordering supplies · Maintaining identified metric reports · Coordinating Device ordering, logistics and transportation · Providing assessment and recommendations for device requests · Scheduling remote Device machine on a routine basis · Responding to end-user service calls within one (1) business hour to · provide first level of support. · Acting as single point of contact for Device support and supplies To perform the job successfully, requires being able to demonstrate the following competencies: · Problem Solving - identify and resolve problems in a timely manner · Oral Communication - listens, clarifies and responds appropriately · to questions. · Planning/Organizing - set prioritizes and plans work activities · To use work time efficiently. · Quality - demonstrates accuracy and thoroughness · Attendance/Punctuality - consistently at work and on time · Dependability - follows instructions and responds to management · direction · Ability to work independently Essential Qualifications: · High school diploma or equivalent (GED) preferred · Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry. · Basic experience in networking functions including IP addresses and DNS, print servers · 1-2 Years customer service experience · Consistent walking, lifting, and standing is required · Experience with maintaining and basic troubleshooting of printers, copiers, and fax equipment · Good mechanical skills including comfort with opening printer and adding toner, cleaning, replacing networking cards, maintenance/usage kits · Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution. · Work in various environments, including office settings, computer rooms, production floors, warehouses, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink. · Strong technical aptitude and proficiency with computer systems, software applications, and troubleshooting methodologies. · Ability to work at a computer for extended periods. · Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and concisely to clients of varying technical backgrounds. · Proven ability to prioritize tasks, manage multiple priorities simultaneously, and work effectively under pressure in a fast-paced environment. · Exceptional problem-solving skills and a demonstrated ability to think analytically and creatively to resolve complex issues. · Customer-focused mindset with a passion for delivering exceptional service and building positive client relationships. · Willingness to work flexible hours, including evenings and weekends, to accommodate client needs and support team coverage. · Ability to interfacing with end user in professional manner, sense of urgency · Ability to effectively work individually or in a team environment · Competency in performing multiple functional tasks · Ability to meet employer's attendance policy · Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties. · Ability to engage in repetitive motion activities like twisting, bending, and climbing. · Lifting up to 50 pounds · Standing for long periods of time · Significant walking · Close vision and ability to focus are necessary for performing tasks accurately. "The pay range for this position starts at $17/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.” EEO Statement Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com ****************. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Context : Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit. Your Role : Act as the main point of contact for traders, building trusted relationships with Front Office desks. Handle Level 1 functional support: user requests, incident management, escalation, and follow-up. Gather and document business requirements, conduct functional testing, and support production releases. Collaborate with IT development teams (local and global) to deliver system enhancements. Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.). Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations. What We're Looking For : Bachelor's degree in Computer Science, Finance, or related field. Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives. Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management. Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.). Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet. Experience working with relational and no-relational databases (good SQL skills). Knowledge of FIX and other order/rfq/trading protocols. Excellent communication and stakeholder management skills, customer-focused mindset. Ability to multi-task, prioritize, and thrive in a fast-paced trading environment. Knowledge of Agile methodologies is a plus. This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.

**MUST HAVE PREVIOUS DENTAL EXPERIENCE** We are looking for a qualified part-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office. Responsibilities Greet patients and check guests in according to established office protocols and verify and update patient information Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time Collect payments from patients at time of treatment and Inform patients of financial treatment plan options Manage inbound and outbound calls in a timely manner Requirements Previous administrative work in a dental office is required Positive attitude and enthusiasm for the workday Excellent customer service skills with an outgoing, people friendly personality The ideal applicant will display and demonstrate excellent communication skills with staff and patients Desire to learn new skills and expand your potential Schedule is Monday - Saturday, with one day off Compensation Package and Benefits Compensation will be comprised of a base salary that is commensurate with experience Company Overview United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care.We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.

First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you'll mostly be:● Kicking off truly memorable guest experiences with the warmest of welcomes● Acknowledging IHG Rewards Club members and returning guests in person or over the phone● Taking, managing, and receiving payments for guest bookings● Making the check-in and check-out process feel swift and seamless● Staying one step of our guests' needs to anticipate requests and offer tailored recommendations● Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations What We need from you: ● Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to ● Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories ● Fluency in the local language - extra language skills would be great, but not essential ● Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. The hourly pay range for this role is $18 to $19. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.

If you strive to be "The Best", we want to hear from you! Apply today at *************************** and be sure to take advantage of the $250 signing bonus we're offering for this position! *90 Day Waiting Period Applies! Department: Front Office Reports to: Front Office Manager Status: Hourly Non-Exempt Compensation Range: $18.00-19.00/hour, commensurate with experience and education. Age Requirements: Must be 18+ Additional Requirements: Must have availability to be scheduled weekdays & weekends. Morning shift, mid-shift and evening-shift required. Role Summary: Personal Hosts function in a multi-capacity traditional role of Bell Person, Welcome Agent, and Concierge. Personal Hosts are the primary liaison between the guests and all other hotel services, and they are responsible for the consistent delivery of guest requests. Handoffs are minimized to the degree that a guest's only hotel contact may be his/her Personal Host. Responsibilities: Acquires and relays information that personalizes the guest's stay. Creates a ritual experience around arrival and departure. Conducts guest registration and follows check-out procedures as outlined in the Standard Performance Procedures. Offers the Personal Hosts business card at the end of the Welcome Ritual. Fulfills traditional concierge and bell person roles. Rooms the guest by: Transporting luggage to the room While escorting the guest make conversation and pick up clues that will personalize the guest's stay Describe all facilities and note hours of operation Explain feature and functions of the guest room- i.e. nightlight, iPod docking, emergency evacuation procedures, etc. Answers Welcome Desk telephones and handles special requests, questions, complaints, and problems. Handles guests' messages and mail (if applicable). Utilizes the FLASH report and Outlook calendar (i.e. selling status) Understands applicable emergency procedure and evacuation protocol Follows credit policy and procedures of the hotel. Be familiar with all aspects of the hotel. Maintains close and harmonious working relationships with all hotel departments. Maintains up-to-date knowledge of In Room Dining Menu to assist in taking orders and making suggestions to guests. Be fluent with Opera PMS, Guest History, Reservations, Ibahn, Digital Alchemy, Microsoft Outlook, and any other pertinent hotel operational technology. Transports guests and associates in company vehicles. Understands applicable emergency and evacuation protocol. Performs related duties as assigned *This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. Minimum Qualifications: Education High school diploma or equivalent education Experience Background in a luxury hospitality environment or a related field is strongly preferred, but willingness to learn the aspects of personalized and luxury service is more important. Skills Excellent verbal and written skills Neat and clean appearance Ability to follow through impeccably on details. Great enthusiasm and passion for making people happy. Ability to work in a team environment Must have a flexible schedule and be available to work nights weekends, and holidays. Must possess a valid Driver's License and a clear motor vehicle record. Physical Requirements Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation Must be able to bend, stoop, squat, and stretch to fulfill job duties Must be able to lift up to 30 lbs regularly, and up to 50 pounds on occasion. Benefits Offered: The employer offers the following benefits to eligible employees in this position. Waiting periods, hours requirements and shared insurance premiums will apply. Full plan descriptions and additional details will be shared at the time of offer or upon request during the interview process. Major Medical Plans, Dental and Vision Insurance - single or family options available at employee's election Basic Life & AD&D - 100% employer paid Short-Term Disability - 100% employer paid Supplemental Life, AD&D, Critical Illness, Accident and Disability - single or family options available at employee's election 401(k) Plan & Matching Program Employee Assistance Program Paid Leave Time (up to 40 hours/year) Paid Time Off (PTO) 9 Paid Holidays/Year Paid Jury Duty Time Paid Bereavement for immediate family members Partially-Paid Parental Leave Hotel/Restaurant Discounts Pet Insurance Incentive Programs We are an equal opportunity employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Should you accept a contingent offer with CityGate Hospitality LLC, you will be required to successfully complete various pre-employment screenings such as a criminal background report. Should you be hired as an employee of the company, you will be required to submit documentation proving eligibility to work in the United States in accordance with Federal requirements. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.************ dhs.gov/E-Verify

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Scope of Position: to ensure that TRANSCON customers, internally and externally, are served from/in the managing branch; Perform invoicing and financial duties for Transcon with vision leadership, energy, professionalism, and support in conjunction with the TRANSCON team. Through invoicing and finance, assisting the team in the smooth running of the department within the branch through focus on Data, Money, Freight, People, Systems, and Culture in adherence to the company's policy and procedures. Major Duties and Responsibilities: Data: * Ensure that customer tariffs being used are accurate and up to date. * Collaborate with team members and discuss ways for improvement. Money: * Ensure customer tariffs are used to rate and invoice all customers. * Insure that all costs are allocated accurately to insure the correct profitability for all customer accounts. * Ensure that all credit terms are adhered to. Freight: * Understanding characteristics of freight and ensure that we apply correct dimensional factors and apply lineal foot rules as appropriate. People: * Interact with our customers throughout the invoicing and finance process. * Maintain good relationships with our customers teammates and offices. Systems: * Use existing tools to accurately invoice customer shipments. * Be open to new tools and help to develop them. Culture: * Proactively promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary * Attend and ensure all team members attend branch meetings and accumulate required number of training hours. Qualifications * Operations/Industry Knowledge preferred. * Excellent oral and written communication skills * A proven history of providing exceptional customer service at all levels. * Excellent organizational skills, time management skills in addition to a professional attitude * Proven leadership attitude and background based on compliments from customers and coworkers. * Strong MS Office skills including Excel, PowerPoint, and OneNote * 26 remote/work from home days per year * The pay rate is $20.00-$28.00 per hour based upon experience and education. Additional Information All your information will be kept confidential according to EEO guidelines. Additional Information * Paid Vacation, Holiday, Sick Time * Health Plan: Medical, Prescription Drug, Dental and Vision * Life and Long-Term Disability Insurance * 401(k) Retirement Savings Plan (US only) * Employee Stock Purchase Plan * Training and Personnel Development Program * $22.00-$28.00 per hour to start plus benefits All your information will be kept confidential according to EEO guidelines.

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Front Desk Agent plays a vital role in ensuring the highest level of visitor and guest satisfaction by delivering superior customer service. This position is responsible for efficiently checking guests in and out of the hotel, managing phone calls, and addressing customer inquiries, all while creating a welcoming atmosphere for every guest. Primary Duties and Responsibilities Room Assignments, Changes, and Issues: Check guests into and out of the hotel with accuracy, efficiency, and courtesy, ensuring a positive first and last impression. Handle all payment transactions with diligence, balancing and verifying all monetary transactions in the appropriate accounts. Distribute room keys to guests and maintain confidentiality by following security protocols. Accurately document all aspects of room registration, including changes, charges, credit card transactions, and customer service inquiries. Guest Service: Provide assistance to guests whenever possible, fostering a welcoming and helpful environment. Resolve escalated customer relations issues with professionalism and care, ensuring guest satisfaction. Answer inquiries regarding hotel policies, services, and amenities with clear and informative responses. Proactively respond to and follow up on all guest requests, ensuring they are satisfied with the hotel's services and accommodations. Positively represent and promote the hotel, enhancing the guest experience and reputation of the property. Ensure that systems and procedures are followed to maintain guest safety and security. Other Duties as Assigned: Maintain a clean, organized, and visually appealing lobby and front desk area, ensuring it is well-stocked with necessary supplies. Compile, complete, and distribute reports to management and relevant staff accurately and on time. Report any maintenance, security, or safety issues to the appropriate personnel promptly to ensure a safe environment for guests and staff. Skills, Educational Background, and Experience: High School Diploma or GED is required. Basic math skills are essential for handling payments and transactions. Previous front desk experience is highly preferred, showcasing customer service expertise. Familiarity with Windows-based software, including Microsoft Word, Excel, and Outlook, is highly preferred. Excellent organizational and prioritization skills to manage multiple tasks effectively. Strong ability to work collaboratively with colleagues and provide outstanding customer service. Superior communication skills, both verbal and written, to engage with guests professionally. Must be able to stand for extended periods and work holidays and weekends, including Saturdays and Sundays. Join Our Team: If you are a friendly, organized individual with a passion for customer service and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position. Be part of a dedicated team committed to excellence! Job Type: Full-time Pay: $16 - $17.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Morning shift Weekends as needed Experience: hotel front desk: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person If offered, employment is contingent on cleared Background check.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description · Performs general clerical functions within the unit (including but not limited to billing, accounts receivable/payable, billing, ordering supplies, filing paperwork, data entry, or taking inventory) Additional Information If you are interested, please contact: Sahil Arora ********** sahil.arora ATartechinfo.com

Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests in accordance with Five Star Service Standards. EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS: Average Percent of Time 30% Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Trump Hotels Marketing Programs such as Trump Card, for arriving guests. Ensures guest knows location of room, and arranges for Associate to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guests. 20% Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates. 15% Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. 10% Receives special requests from guests, and responds appropriately or forwards requests to appropriate Associates for decisions and actions. 10% Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other Associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. 10% Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Attempts to communicate with guest in guest's native language, if applicable. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Summons Bell Services Associates to escort guests to/from their rooms as appropriate. Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest. Operate various office machines. Performs duties as assigned by Director of Front Office and Front Office Manager PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking, standing Constant Climbing stairs Occasional Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Stooping Frequent Lifting and carrying Occasional - up to 20 pounds. Reaching Constant Grasping Constant Talking Constant Hearing Constant Near Vision Constant Far Vision Constant Smell Rare Travel Rare SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. ORGANIZATIONAL RELATIONSHIPS Positions reporting directly to this position (titles): None SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. QUALIFICATION STANDARDS EDUCATION High School graduate or equivalent required. 4 year college degree preferred with emphasis in Hospitality. EXPERIENCE 1 - 2 years of prior guest service experience are preferred. Prior hospitality experience also preferred. LICENSES OR CERTIFICATES CPR certification and/or first aid training preferred. GROOMING All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability is strongly preferred. BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this [Non-Full Time] position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here. E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Job Title: Part-Time Concierge (8-12 hours) About The Experience Group: At The Experience Group, we specialize in transforming real estate assets to meet the demands of modern audiences, elevating their purpose and profitability. We cater to property ownership across various sectors including Office, Retail, Hotel, Event Venue, and Multi-Family spaces. Through our innovative cultural programming and astute operational expertise, we manage and activate high-performance spaces infused with bold style, setting trends ahead of the curve. Position Overview: As Concierge, you will be responsible for providing exceptional customer service to our clientele, shoppers and visitors while offering assistance, information, and personalized recommendations. Your primary objective is to ensure a seamless and enjoyable shopping experience, while exceeding customer expectations and enhancing the overall satisfaction of their experience. This role requires good communication and interpersonal skills, and a passion for delivering outstanding customer experiences. Key Responsibilities: Customer Service Excellence: Ensure that all concierge services meet or exceed customer expectations by providing assistance, information, and guidance to shoppers and visitors in the following areas:· Texting and wayfinding · Recommendations and reservations · Gift card sales Customer Engagement: Warmly greet and welcome shoppers and visitors, providing information about store locations, product offerings, promotions and special events Visitor Assistance: Assist shoppers and visitors with inquiries, directions, recommendations, and other requests to enhance their center experience Problem Resolution: Assist in the timely resolution of customer complaints or issues while maintaining a positive, professional and welcoming atmosphere Collaboration: Work closely with center management, security, housekeeping, and other departments to coordinate activities, address concerns, and enhance overall center operations Promotions and Events: Support promotional activities, events, and special programs to engage visitors and enhance their center experience Maintaining Facilities: Maintain the cleanliness and appearance of the concierge desk and surrounding areas Qualifications: · High school diploma or equivalent required· 1 - 2 years of customer service, hospitality, retail or related role preferred· Good communication and interpersonal skills· Familiarity with Microsoft Office Suite and customer service management software· Ability to remain calm and composed under pressure and resolve conflicts or difficult situations effectively· Flexible schedule, including evenings, weekends, and holidays, as required by center operations· Familiarity with local attractions, events, and amenities is a plus Physical Requirements: · Remaining in a stationary position, often standing or sitting for prolonged periods · Adjusting or moving objects up to 25 pounds in all directions · Walking short to moderate distances frequently · Navigating stairs, elevators and escalators safely Other duties: · Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Equal Opportunity Employer: We are an equal opportunity employer and committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Compensation: $18.00 per hour At The Experience Group, we are experts at reimagining real estate assets to meet modern audiences; enhancing purpose and profitability. We serve ownership in the Office, Retail, Hotel, Event Venue, and Multi-Family spaces. Our ahead-of-trend cultural programming and keen operational savvy delivers high-performance spaces with high-statement style.

General Purpose The Guest Service Agent performs all reception area duties such as greeting guests, answering guest questions, checking guests in and out of guestrooms, answering phones, and booking reservations. The Guest Service Representative also maintains the cleanliness and organization of the reception/office area. Essential Duties and Responsibilities The following represents a list of essential duties and responsibilities; other duties may be assigned as required. Welcomes hotel guests and visitors with a warm smile and a professional demeanor before determining the reason for their visit and assisting them accordingly. Answers all incoming calls promptly and professionally, maintaining a positive attitude while assisting the caller. If unable to help the caller, accurately determine the proper department/person to transfer the caller to or take and relay a message. Enters and/or update data related to guest registration, billing, guestroom assignment, or cancellations. Handles all guest requests within reason (e.g. Making restaurant reservations, booking car service, recommending local attractions, making arrangements, etc.) Maintains and controls room inventory and availability. Possesses knowledge of the hotel's credit policies. Possesses knowledge of hotel products, rates, and special programs. Distributes guests 'mail and packages. Completes checkout procedures for guests. Balances all departments' accounts and completes all required back-up documents. Maintains security of guest keys and cash drawer; counts and verifies the cash at the end of each shift. Monitors guest accounts and notifies supervisor of any extreme changes to any guest account or suspicious actions by guests. Runs a detailed shift audit by employee and balances daily work to computers. Resolves guest requests and complaints in cooperation with appropriate departments. Possesses knowledge of, and uses, emergency procedures. Communicates all guest and employee issues with MODs. Maintains cleanliness and organization of Reception Area. Other Duties Perform special projects and other responsibilities as assigned. Perform other duties as requested by management. Minimum Required Technical Skills and Qualifications Proficient in Microsoft Office applications suite. Excellent people skills and possesses a positive, outgoing, and naturally curious personality. Ability to work productively with other employees as part of a team. Demonstrate a high-levelofproficiencywith computers. Ability to be a clear thinker in pressure situations and exercise good judgment. Remain calm and courteous in demanding and difficult customer situations. Ability to handle obstacles in a positive and professional manner and to effectively communicate these problems, along with suggested solutions. Ability to work a flexible workweek including nights, weekends and holidays. Education/Certifications/Licensure/Experience High School Diploma or GED. Previous hotel front desk experience. Previous guest relations training. Experience in hospitality industry in similar position, preferred. Language Skills Excellent reading, writing, and oral proficiency in the English Language. Physical Demands The physical demands and environmental factors described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to continuously stand for extended periods of time. Use of hands, fingers, and forearms tooperatecomputeris repetitive. Occasional sitting for completion of paperwork. Ability to push/pull cart as needed. Ability to lift or move objects up to 20 lbs. Standing and walking is continuous for 4-5 hours at a time. Standing, walking, bending, kneeling, and ascending and descending stairs are repetitive movements. United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together. Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.

**MUST HAVE PREVIOUS DENTAL EXPERIENCE** We are looking for a qualified part-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office. Responsibilities Greet patients and check guests in according to established office protocols and verify and update patient information Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time Collect payments from patients at time of treatment and Inform patients of financial treatment plan options Manage inbound and outbound calls in a timely manner Requirements Previous administrative work in a dental office is required Positive attitude and enthusiasm for the workday Excellent customer service skills with an outgoing, people friendly personality The ideal applicant will display and demonstrate excellent communication skills with staff and patients Desire to learn new skills and expand your potential Schedule is Monday - Saturday, with one day off Compensation Package and Benefits Compensation will be comprised of a base salary that is commensurate with experience Company Overview United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care. We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.

The Front Desk Agent plays a vital role in ensuring the highest level of visitor and guest satisfaction by delivering superior customer service. This position is responsible for efficiently checking guests in and out of the hotel, managing phone calls, and addressing customer inquiries, all while creating a welcoming atmosphere for every guest. Primary Duties and Responsibilities Room Assignments, Changes, and Issues: Check guests into and out of the hotel with accuracy, efficiency, and courtesy, ensuring a positive first and last impression. Handle all payment transactions with diligence, balancing and verifying all monetary transactions in the appropriate accounts. Distribute room keys to guests and maintain confidentiality by following security protocols. Accurately document all aspects of room registration, including changes, charges, credit card transactions, and customer service inquiries. Guest Service: Provide assistance to guests whenever possible, fostering a welcoming and helpful environment. Resolve escalated customer relations issues with professionalism and care, ensuring guest satisfaction. Answer inquiries regarding hotel policies, services, and amenities with clear and informative responses. Proactively respond to and follow up on all guest requests, ensuring they are satisfied with the hotel's services and accommodations. Positively represent and promote the hotel, enhancing the guest experience and reputation of the property. Ensure that systems and procedures are followed to maintain guest safety and security. Other Duties as Assigned: Maintain a clean, organized, and visually appealing lobby and front desk area, ensuring it is well-stocked with necessary supplies. Compile, complete, and distribute reports to management and relevant staff accurately and on time. Report any maintenance, security, or safety issues to the appropriate personnel promptly to ensure a safe environment for guests and staff. Skills, Educational Background, and Experience: High School Diploma or GED is required. Basic math skills are essential for handling payments and transactions. Previous front desk experience is highly preferred, showcasing customer service expertise. Familiarity with Windows-based software, including Microsoft Word, Excel, and Outlook, is highly preferred. Excellent organizational and prioritization skills to manage multiple tasks effectively. Strong ability to work collaboratively with colleagues and provide outstanding customer service. Superior communication skills, both verbal and written, to engage with guests professionally. Must be able to stand for extended periods and work holidays and weekends, including Saturdays and Sundays. Join Our Team: If you are a friendly, organized individual with a passion for customer service and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position. Be part of a dedicated team committed to excellence! Job Type: Full-time Pay: $16 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Morning shift Weekends as needed Experience: hotel front desk: 1 year (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person If offered, employment is contingent on cleared Background check.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description · Performs general clerical functions within the unit (including but not limited to billing, accounts receivable/payable, billing, ordering supplies, filing paperwork, data entry, or taking inventory) Additional Information If you are interested, please contact: Sahil Arora ********** sahil.arora ATartechinfo.com

Job Description Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests in accordance with Five Star Service Standards. EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS: Average Percent of Time 30% Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Trump Hotels Marketing Programs such as Trump Card, for arriving guests. Ensures guest knows location of room, and arranges for Associate to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guests. 20% Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates. 15% Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. 10% Receives special requests from guests, and responds appropriately or forwards requests to appropriate Associates for decisions and actions. 10% Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other Associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. 10% Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Attempts to communicate with guest in guest's native language, if applicable. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Summons Bell Services Associates to escort guests to/from their rooms as appropriate. Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest. Operate various office machines. Performs duties as assigned by Director of Front Office and Front Office Manager PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking, standing Constant Climbing stairs Occasional Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Stooping Frequent Lifting and carrying Occasional - up to 20 pounds. Reaching Constant Grasping Constant Talking Constant Hearing Constant Near Vision Constant Far Vision Constant Smell Rare Travel Rare SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. ORGANIZATIONAL RELATIONSHIPS Positions reporting directly to this position (titles): None SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. QUALIFICATION STANDARDS EDUCATION High School graduate or equivalent required. 4 year college degree preferred with emphasis in Hospitality. EXPERIENCE 1 - 2 years of prior guest service experience are preferred. Prior hospitality experience also preferred. LICENSES OR CERTIFICATES CPR certification and/or first aid training preferred. GROOMING All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability is strongly preferred. BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this [Non-Full Time] position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here. E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

**MUST HAVE PREVIOUS DENTAL EXPERIENCE** We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office. Responsibilities Greet patients and check guests in according to established office protocols and verify and update patient information Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time Collect payments from patients at time of treatment and Inform patients of financial treatment plan options Manage inbound and outbound calls in a timely manner Requirements Previous administrative work in a dental office is required Positive attitude and enthusiasm for the workday Excellent customer service skills with an outgoing, people friendly personality The ideal applicant will display and demonstrate excellent communication skills with staff and patients Desire to learn new skills and expand your potential Schedule is Monday - Saturday, with one day off Compensation Package and Benefits Compensation will be comprised of a base salary that is commensurate with experience Full Medical Insurance with BCBS, employer pays on average 66% of premium! Dental/Vision Short Term and Long Term Disability Coverage Life Insurance 401(k) with matching Flexible Spending account and more! Job Type: Full-Time Company Overview United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care.We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.Job Type: Full-time

Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests in accordance with Five Star Service Standards. EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS: Average Percent of Time 30% Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Trump Hotels Marketing Programs such as Trump Card, for arriving guests. Ensures guest knows location of room, and arranges for Associate to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guests. 20% Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates. 15% Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. 10% Receives special requests from guests, and responds appropriately or forwards requests to appropriate Associates for decisions and actions. 10% Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other Associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. 10% Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Attempts to communicate with guest in guest's native language, if applicable. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Summons Bell Services Associates to escort guests to/from their rooms as appropriate. Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest. Operate various office machines. Performs duties as assigned by Director of Front Office and Front Office Manager PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking, standing Constant Climbing stairs Occasional Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Stooping Frequent Lifting and carrying Occasional - up to 20 pounds. Reaching Constant Grasping Constant Talking Constant Hearing Constant Near Vision Constant Far Vision Constant Smell Rare Travel Rare SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. ORGANIZATIONAL RELATIONSHIPS Positions reporting directly to this position (titles): None SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. QUALIFICATION STANDARDS EDUCATION High School graduate or equivalent required. 4 year college degree preferred with emphasis in Hospitality. EXPERIENCE 1 - 2 years of prior guest service experience are preferred. Prior hospitality experience also preferred. LICENSES OR CERTIFICATES CPR certification and/or first aid training preferred. GROOMING All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability is strongly preferred. BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this [Non-Full Time] position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here. E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.