Front desk agent jobs in Pittsburgh, PA - 226 jobs

Apply Description Front Desk Clerk - Hotel Join our dynamic hospitality team as a Front Desk Clerk, where your friendly demeanor and organizational skills will create a welcoming experience for our guests. This role offers an excellent opportunity to be the first point of contact for visitors and to contribute to the smooth operation of our hotel. Key Responsibilities: - Greet and assist guests with check-in and check-out procedures in a courteous and efficient manner - Manage reservations, cancellations, and modifications using the hotel management system - Provide guests with information about hotel amenities, local attractions, and services - Handle guest inquiries, requests, and complaints professionally and promptly - Maintain accurate records of guest transactions and billing - Coordinate with housekeeping and maintenance staff to ensure guest rooms are prepared and maintained - Ensure the front desk area is tidy and organized at all times - Follow hotel policies and procedures to ensure safety and security Skills and Qualifications: - High school diploma or equivalent; additional hospitality or customer service training is a plus - Proven experience in front desk, customer service, or hospitality roles preferred - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Proficiency with hotel management software and basic computer skills - Ability to remain calm and professional in high-pressure situations - Flexibility to work various shifts, including evenings, weekends, and holidays We foster a welcoming and inclusive environment where team members are valued and encouraged to grow. Join us to be part of a vibrant team dedicated to delivering exceptional guest experiences and advancing your career in hospitality.

Job Description Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4-10 hours / week Travel costs will be compensated We will provide training and all the tools needed to make this easy. Job Duties: Scanning and Stocking Shelves Performing VMI (vendor managed inventory) This includes: Driving to customer's sites within one hour. (mileage paid) Stocking bins with fasteners and fittings Scanning items that need to be replenished Revisiting the following week to stock the items that have been delivered Requirements: Honest Dependable Good attitude & friendly Have reliable transportation Must have a cell phone with the ability to send email (data plan) Powered by JazzHR 4sKYOWWN5y

History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades. Job Description Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business and industry. A multi-million-dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations and award-winning cuisine that have defined Omni William Penn for decades. The Grande Dame is now hiring for a Front Desk Agent! Come and join the #1 Hotel in the City of Pittsburgh and her Team! Responsibilities This person would be responsible for delivering A+ service and exceeding the expectation of our guests with every contact. Responsibilities include checking guests in and out of the hotel; offering information regarding hotel services and amenities; giving directions; providing dining and entertainment options both in person and over the phone and problem solving with for guest needs. Exceed our guests expectations with every contact! Qualifications Previous hotel experience preferred, customer service experience required. We hire for a can-do and positive attitude and will train for skill! Applicant must be flexible and able to work am, pms, weekends and holidays. This position is all shifts, including AM's. Mostly PM's 3-11PM - Typing skills and computer experience preferred. This position requires standing and walking throughout shift. 3 month probationary rate: $17.42, $18.38 after 3 months, $19.35 after 6 months. The Benefits of Being Omni Full benefit package available after 60 days Competitive wages Discounted Associate Room Rates Free Employee Meals A great family of co-workers Work for the most prestigious Hotel in Pittsburgh! Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $15 - $16 hourly Responsibilities: Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Bookkeeping: keep accurate records of all hotel guest account information Communicate with housekeeping to make sure guest rooms are ready Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Handle customer complaints as necessary Qualifications: Comfortable taking telephone calls and mitigating stressful situations 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Excellent time management skills, organizational skills, customer service skills, and interpersonal skills High school diploma, GED, or equivalent Exhibits working knowledge of Microsoft Office and reservation management systems Usage and familiarity with Opera Cloud & Wyndham brand (preferred) About Company Set in the historic Washington Education Center building at the base of the 40th Street Bridge, TRYP Pittsburgh | Lawrenceville is a boutique neighborhood hotel located in the center of what TIME and Money Magazines named “The Coolest Neighborhood in America.” Steeped in neighborhood history and adorned with local art, the 108-room hotel is home to two restaurants, a coffee bar, spectacular rooftop city and neighborhood views, and two distinct event spaces for celebrations and events. TRYP Pittsburgh | Lawrenceville is a local gathering place and a hidden gem destination just 3 minutes from Downtown Pittsburgh, 30 minutes from Pittsburgh International Airport, in the heart of one of the City's most celebrated art, dining, and shopping districts.

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: At the Cambria Hotel Pittsburgh Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands. We are an Employer of Choice-we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Cambria Hotel Pittsburgh Downtown with Pyramid Hotel Group can mean for you! What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Guest Services team as a Front Desk Agent Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel, the Guest Services Agent assists with checking guests in/out, addressing guest needs, and being a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guests. If you are a person who enjoys engaging with people and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality. Your Role: Provide exceptional customer service by being engaging and taking sincere interest in interacts with all guests. Handles guest check-ins and outs efficiently and in a friendly and professional manner Resolve guest challenges and take appropriate action to ensure guest satisfaction Process customer payments according to established procedures and policies including proper cash handling and credit card authorizations Efficient communication with other departments of the hotel in order to support special requests, late checkouts, maintenance needs, and guest concerns Assist with pre-registration and blocking of reservations. Prepares for group arrivals and departures Provides the highest quality of service to guests at all times. "Be the difference" with all guests and employees and do more than just “the norm". What are we looking for? High school diploma preferred Excellent communication, organization, and customer service skilled are required Hospitality industry experience is a plus. Ability to solve problems when they arise. Ability to work in a team environment is a must. A strong desire to make an impact on other people An outgoing and engaging personality Ability to work in a fast-paced setting Ability to stand for the duration of the shift Must be available to work various shifts including weekends and holidays Compensation: $15.00 - $16.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Join us at Hyatt Regency Pittsburgh Airport! The Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. At this time, the position requires three evening shifts and two overnight shifts. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. The ideal candidate for this position: Prior hospitality experience preferred, but not required. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listen, and communicate effectively. Hearing and visual ability to observe and detect signs of emergency situations Professional, positive attitude and actions when communicating with guests and team members. EOE/ M / F /D/V

Join us at Hyatt Regency Pittsburgh Airport! The Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. At this time, the position requires three evening shifts and two overnight shifts. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. The ideal candidate for this position: Prior hospitality experience preferred, but not required. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listen, and communicate effectively. Hearing and visual ability to observe and detect signs of emergency situations Professional, positive attitude and actions when communicating with guests and team members. EOE/ M / F /D/V

Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

About Us Located at the intersection of I-79 and the Pennsylvania Turnpike, we are an accessible choice for guests and employees from neighboring states. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist guests with arrival and departure from hotel, while providing positive guests experiences. Essential Duties and Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. • Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. • Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job DescriptionDescription: About Us At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Concert Hospitality has an amazing opportunity as a Front Desk Agent About Courtyard Hotel Pittsburgh Our hotel in Coraopolis, PA, is just moments from popular destinations including Robert Morris University, Moon Township, UMPC Events Center, and Robinson Town Centre. Our inviting hotel near attractions in downtown Pittsburgh has everything you need for a successful stay. Recharge in our hotel rooms with free Wi-Fi, ergonomic workspaces, and signature plush Marriott bedding. Satisfy your appetite at the Bistro, our on-site restaurant, and bar serving healthy breakfast and dinner options, Starbucks coffee, and evening cocktails. You can also try restaurants like Hyeholde Restaurant and Ditka's during your stay. Maintain your fitness at our 24-hour fitness center or enjoy outdoor activities at Moon Park. Our event venue is also a great choice for your next business meeting. Ask about group rates when you book 10 or more rooms for your attendees. Whatever brings you to Coraopolis, enjoy your stay at Courtyard Pittsburgh Airport You should join our team if you believe... · That people come first and that our curators are the driving force behind our success. · In joining an organization that cares about and supports your career growth and development. - In providing leadership and guidance to the front desk team is You're a great fit for this role if you... · Have a passion for delivering an elevated guest service experience. · Always look for that “something extra” that will surprise and delight our guests. · Enjoy greeting guests in a friendly matter · Enjoy completing the registration process for guests as well as handle the check out process We're excited to have you join us because... · You have experience in the hospitality industry - Two years combined prior front desk or related field experience You have ability to read, write, speak and understand the English language to communicate effectively with guests and employees. Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS. What else do YOU need to know… This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer. Requirements:

The Home2 Suites Pittsburgh Area Beaver Valley in Monaca is looking for a part-time Front Desk Agent to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy Hilton team member travel benefits, and paid training. As a Front Desk Agent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area. Required Skills: Should be highly organized, have strong oral and written communication skills Ability to work autonomously and sell effectively Outstanding people skills Trustworthy and results-driven Must be able to work in a fast-paced environment and available for all shifts. May include nights, weekends and/or holidays Equal Opportunity Employer View all jobs at this company

Job DescriptionHotel front desk reception. Tasks will include guest interaction during check-in and check-out as well as general assistance and inquires so good communication skills are key. The ability to multitask and attention to detail are highly beneficial in this role. Weekend and holiday availability is preferred. Reliable transportation is a must. This position has a base rate and available commission opportunities. Application in person at Super 8 Hotel, 7099 Big Beaver Boulevard, Beaver Falls PA is preferred.

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $13 hourly Responsibilities: Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Communicate with housekeeping to make sure guest rooms are ready Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Bookkeeping: keep accurate records of all hotel guest account information Mitigate customer complaints as needed Qualifications: Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills 1+ year of hotel industry experience or related job preferred High school diploma, GED, or equivalent Has previous experience or working knowledge of Microsoft Office and reservation management systems Comfortable taking telephone calls and mitigating stressful situations About Company 1529 Old Brodhead RD Monaca, Pa 15061

Job DescriptionDescription: Front Desk Clerk - Hotel Join our dynamic hospitality team as a Front Desk Clerk, where your friendly demeanor and organizational skills will create a welcoming experience for our guests. This role offers an excellent opportunity to be the first point of contact for visitors and to contribute to the smooth operation of our hotel. Key Responsibilities: - Greet and assist guests with check-in and check-out procedures in a courteous and efficient manner - Manage reservations, cancellations, and modifications using the hotel management system - Provide guests with information about hotel amenities, local attractions, and services - Handle guest inquiries, requests, and complaints professionally and promptly - Maintain accurate records of guest transactions and billing - Coordinate with housekeeping and maintenance staff to ensure guest rooms are prepared and maintained - Ensure the front desk area is tidy and organized at all times - Follow hotel policies and procedures to ensure safety and security Skills and Qualifications: - High school diploma or equivalent; additional hospitality or customer service training is a plus - Proven experience in front desk, customer service, or hospitality roles preferred - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Proficiency with hotel management software and basic computer skills - Ability to remain calm and professional in high-pressure situations - Flexibility to work various shifts, including evenings, weekends, and holidays We foster a welcoming and inclusive environment where team members are valued and encouraged to grow. Join us to be part of a vibrant team dedicated to delivering exceptional guest experiences and advancing your career in hospitality. Requirements:

Job DescriptionBenefits: 401(k) Employee discounts Training & development The Cobblestone Inn & Suites in Ambridge, Pennsylvania, is seeking a Guest Services Agent with front desk experience, an exceptional record of service, an impeccable attendance record, and an accommodating disposition to become a part of our exceptional, award-winning team! You will be required, but not limited to, the following: Responsibilities: Greet and register arriving guests Make & Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from guests and make change Keep detailed records of shift happenings. Communicate pertinent guest information to designated departments Wash, Dry, and Fold Linens. Fix maintenance issues that might arise. Serve and Tend Bar. Experience is a plus. Cleaning all areas of the hotel, including rooms. And handle whatever else that might arise. Qualifications: Previous experience in hotel customer service, front desk service is a plus. Ability to build rapport with guests. Strong organizational skills. Ability to follow rules and procedures without supervision. Excellent written and verbal communication skills Computer Literate Able to stand and walk for eight hours or more. Able to traverse steps multiple times during shift. Able to lift up to 20 lbs correctly and without assistance. Open availability is a plus. Nights, weekends, and holidays are required. Proven attendance record. Reliable form of transportation. (Public transportation in this area is not dependable)

We are seeking a Receptionist to be the welcoming face and voice of our office. This position plays a vital role in ensuring smooth daily operations by managing incoming calls, greeting visitors, handling mail, supporting accounts payable, and coordinating office supplies and building maintenance. This role will be right outside the Pittsburgh PA area in Robinson PA and will be onsite 5 days a week! This will be a fast moving quick interview process as this is an urgent hiring need Primary Responsibilities Answer and direct incoming calls courteously, quickly, and efficiently Provide a warm welcome to visitors, register them in the visitor log, and direct them to the appropriate department Perform Accounts Payable data entry and maintain invoice tracking for managers Manage daily mail processing, retrieval, and delivery; assist with administrative shipping duties such as logging incoming mail, scanning, and updating systems Assist with department-based projects and assignments as directed by the supervisor Qualifications Minimum of 1 year of professional administration experience Proven ability to prioritize tasks and meet deadlines Strong communication and interpersonal skills with a professional demeanor Ability to adapt quickly to a changing environment and requirements Must be able to work Monday - Friday 8:00am-5:00pm

Front Desk Agent Reports To: Assistant Front Office Manager/Front Office Manager/AGM Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job Function and Professionalism and Style Expectations. Following the Core Responsibilities is a Physical Requirements category that is also expected of all positions within StepStone Hospitality, Inc. Each responsibility of this position is assigned a weight that indicates the percentage of the overall job it represents. For performance appraisal purposes, the Core Responsibilities (what the job is; the substance of the job) account for 90% of the overall appraisal score. The other 10% is based on the Professionalism and Style category (how the individual goes about doing the job). 1. Administration · Register and assign rooms to guests. · Issue room key and escort instructions to Guest Service Agent or directly to guest. · Sort, and track incoming mail and messages. · Transmit and receive messages using all communication avenues. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest. · Deposit guest valuables in hotel safe deposit box. · Ability to accurately use various office software. · Have a full working knowledge and expertise of each shift including night audit. 2. Support · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Professionalism and Style Expectations These are expected of every associate within StepStone Hospitality, Inc. 3. Personal Effectiveness · Projects and assignments are completed thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. 4. Communication · Understands and communicates the StepStone Mission and core values · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveys company information, decision, or problems to appropriate parties on a timely basis. · Works to resolve disagreements and is respectful of peers and co-workers. Physical Requirements 5. These are required of every associate. · Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned.

Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Front Desk Clerk - Hotel Join our dynamic hospitality team as a Front Desk Clerk, where your friendly demeanor and organizational skills will create a welcoming experience for our guests. This role offers an excellent opportunity to be the first point of contact for visitors and to contribute to the smooth operation of our hotel. Key Responsibilities: - Greet and assist guests with check-in and check-out procedures in a courteous and efficient manner - Manage reservations, cancellations, and modifications using the hotel management system - Provide guests with information about hotel amenities, local attractions, and services - Handle guest inquiries, requests, and complaints professionally and promptly - Maintain accurate records of guest transactions and billing - Coordinate with housekeeping and maintenance staff to ensure guest rooms are prepared and maintained - Ensure the front desk area is tidy and organized at all times - Follow hotel policies and procedures to ensure safety and security Skills and Qualifications: - High school diploma or equivalent; additional hospitality or customer service training is a plus - Proven experience in front desk, customer service, or hospitality roles preferred - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Proficiency with hotel management software and basic computer skills - Ability to remain calm and professional in high-pressure situations - Flexibility to work various shifts, including evenings, weekends, and holidays We foster a welcoming and inclusive environment where team members are valued and encouraged to grow. Join us to be part of a vibrant team dedicated to delivering exceptional guest experiences and advancing your career in hospitality.