FrontDesk Receptionists, is it time to take that next big career step? Let Vaco serve as your advocate in presenting you to our top clients who are looking for receptionists. Our recruiting staff gives you an advantage over your competition by promoting your strengths and assets directly to hiring managers while helping you to be more prepared for your interviews.
From keeping you up to date on market trends and industry expectations, to providing you with valuable insight into the company's culture, compensation expectations and growth opportunities of specific clients, Vaco will give you the edge you need in today's highly competitive job marketplace. If you are an experienced frontdeskagent and are looking to move your career forward, let Vaco open the door for you. Apply today!
Job Description:
Dedicated personal chauffeur with professional discretion and white-glove service
Door-to-door pickup and drop-off coordination with real-time itinerary management
Airport meet-and-greet, private terminal (FBO) coordination, and luggage assistance
On-demand scheduling with priority access and last-minute availability
Route planning optimized for efficiency, privacy, and comfort
VIP event transportation (galas, red-carpet events, concerts, sporting events)
Corporate executive and board-level transportation services
Luxury vehicle selection tailored to client preferences
Child seat installation and family travel accommodations upon request
Secure, confidential service for high-profile individuals
Multi-city and long-distance travel coordination
Chauffeur standby service for meetings, shopping, or dining
Hotel, restaurant, and private club drop-off coordination
Special occasion transportation (weddings, anniversaries, celebrations)
Personalized amenities (refreshments, climate control, music preferences)
Travel concierge coordination with hotels, private aviation, and security teams
Skills and Qualifications:
Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management, Pleasing personality
$25k-31k yearly est. 2d ago
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Office Agent
Alliance Ground International, LLC 4.3
Front desk agent job in Orlando, FL
Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Office Agent, Agent, Security, Business Services, Airline, Health
$26k-34k yearly est. 5d ago
Front Desk Receptionist
RoKo Staffing Consulting LLC
Front desk agent job in Kissimmee, FL
Receptionist
FrontDesk Receptionist (Bilingual - English/Spanish)
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Pay Rate: $17.00-$17.50 per hour
Job Description:
A clinical practice in Kissimmee, FL is seeking a professional and dependable FrontDesk Receptionist who is bilingual in English and Spanish. This role is the first point of contact for patients and plays a key role in creating a welcoming, organized, and efficient front office environment.
Key Responsibilities:
Greet patients and visitors in a courteous and professional manner
Answer and direct phone calls; schedule and confirm appointments
Verify patient information, collect required documentation, and manage check-in/check-out processes
Maintain accurate patient records and ensure confidentiality at all times
Communicate clearly with patients, providers, and staff in both English and Spanish
Support general administrative and front office operations as needed
Requirements:
Bilingual in English and Spanish (required)
Prior experience in a medical or clinical front office preferred
Strong communication, organizational, and customer service skills
Professional appearance and demeanor
Ability to multitask in a fast-paced clinical setting
This is a full-time opportunity offering stable weekday hours in a professional healthcare environment.
$17-17.5 hourly 2d ago
Front Desk Receptionist
Tony Lopez-State Farm Insurance Agent
Front desk agent job in Orlando, FL
Tony Lopez - State Farm Insurance Agent provides reliable insurance products, including life, home, and car insurance, to meet the unique needs of clients. Located in Winter Park and South Orlando,FL, Tony Lopez is dedicated to delivering exceptional service and personalized coverage solutions. With a commitment to protecting what matters most, the agency offers competitive rates and expert advice to help customers make informed decisions about their insurance. Contact the office for support and to receive a free quote.
Role Description
This is a full-time hybrid role for a FrontDesk Receptionist based in Winter Park and South Orlando, FL. The FrontDesk Receptionist will manage administrative tasks, greet clients, and assist with incoming inquiries to ensure a seamless customer service experience. Responsibilities include answering phone calls, scheduling appointments, handling receptionist duties, and maintaining professional communication with clients and team members.
Qualifications
Strong phone etiquette and effective communication skills
Proficiency in receptionist duties, such as greeting clients and scheduling appointments
Solid clerical skills, including organization and attention to detail
Excellent customer service and interpersonal skills
Ability to multitask and work efficiently in a hybrid work environment
Familiarity with basic office and CRM software is desirable
High school diploma or equivalent is required
Bilingual in Spanish is helpful
$24k-31k yearly est. 2d ago
Front Desk
Inmotion Wellness Studio Boca
Front desk agent job in Cocoa, FL
Benefits:
Opportunity for advancement
Training & development
Why Work for InMotion Wellness Studio:
Competitive Hourly Pay and performance reviews with potential pay increases.
World Class Training that covers hands-on training regarding the business and our stretch therapy, a mentorship program, and ongoing 1:1 support.
Employee discounts: Use our stretching sessions at no cost.
Great work/life balance: Schedule flexibility depending on location.
Direct career track: Potential to be promoted to corporate positions.
Winning company culture: Positive culture helping others, community-building events, and additional perks.
Employee recognition incentives: gift cards, employee of the month awards,...etc.
Open door policy: an owner who knows your name and is always open to your needs.
Job SummaryInMotion Wellness Studio is looking for an outgoing, organized frontdesk team member to help schedule appointments via phone calls and text messaging. This team member will be the first point of contact for new members scheduling sessions and inquiring about the services we offer.
Schedule
Monday through Thursday: 8:30 am to 6:00 pm (1 hour lunch break)
Friday: 8:30 am to 12 pm
Responsibilities
Schedule appointments over the telephone. On average, there will be ~75 outbound phone calls to prospects and members of our studio.
Accommodate members, making them feel relaxed and welcome.
Administer studio tours for new guests and assist with intake form completion.
Greet and welcome members and schedule their next appointment.
Qualifications
Professional and friendly phone etiquette.
Passion for improving health through exercise and stretching.
Proficient with Microsoft Office software and phone systems.
About InMotion Wellness Studio
InMotion Wellness Studio is the fastest-growing assisted stretching studio in the country.
InMotion Wellness Studio provides Assisted Motion and Recovery Therapy. It's a series of one-on-one services and stretches that are custom-tailored to each client's needs.
These customized assisted-stretch sessions improve posture, range of motion, and circulation while reducing muscle and joint pain.
It's like personal training but for stretching.
Culture Is The Key To Our Success
Helping people feel better is our goal.
We are not in the stretching business, we are in the people business.
Every client is part of our family.
If you work here then you are also family.
Compensation: $15.00 - $17.00 per hour
InMotion is a rapidly growing wellness studio whose focus is assisted stretching for the betterment of its client's health and community improvement. We are establishing ourselves as the premier assisted stretching facility in the Nation with over 23 stores and a strong national growth plan.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to InMotion Wellness Studio Corporate.
$15-17 hourly Auto-Apply 60d+ ago
Hotel Front Desk Agent
Sonesta Essential Orlando Airport
Front desk agent job in Orlando, FL
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel frontdeskagent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
$25k-31k yearly est. 12d ago
Front Desk Agent
Crescent Careers
Front desk agent job in Orlando, FL
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
QUALIFICATIONS/SKILLS
Ability to effectively deal with internal and external customer, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflict
Must possess excellent customer service skills
Must be flexible enough to work any shift including evenings, weekends and holidays
Hotel Experience
$25k-31k yearly est. 4d ago
Front Desk Agent
Coraltree Hospitality
Front desk agent job in Orlando, FL
Aloft Lake Nona Orlando is seeking a highly motivated and experienced frontdeskagent that is passionate about people. You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests.
At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.
Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly.
Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together.
Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions.
Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security.
Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most.
Enriched Lifestyle: Enjoy a balanced lifestyle with paid time off and holidays, giving you time to recharge and celebrate with loved ones.
Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, Sam's Club and more, making every day a little more extraordinary.
Responsibilities
Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day.
Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.
Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.
Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction.
Coordinate with housekeeping to ensure timely room readiness and cleanliness standards.
Foster a positive work environment that promotes teamwork, collaboration, and inclusiveness.
Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards.
Champion and maintain brand standards.
Perform any other duties as assigned.
Qualifications
High school diploma or equivalent (required); college degree in Hospitality Management or a related field (preferred)
A minimum of two years previous experience in frontdesk operations or guest services (required)
Excellent customer service and communication skills.
Strong problem-solving skills and ability to handle guest issues effectively.
Proficient in hotel management systems, property management systems, and relevant software.
Detail-oriented with strong organizational and multitasking skills.
Ability to work under pressure and adapt to changing situations.
Proficient in Microsoft Office and hotel & restaurant software(s)
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected.
Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality in Lake Nona.
#LI-onsite #AloftLakeNona
$25k-31k yearly est. Auto-Apply 5d ago
Front Desk Agent/PBX Operator | Full-Time
Omni Hotels & Resorts
Front desk agent job in Orlando, FL
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.
Job Description
To ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner.
Responsibilities
To be thoroughly acquainted with all check-in procedures and policies.
To be thoroughly acquainted with all check-out procedures and policies.
To be thoroughly acquainted with the AM and PM checklist.
Be familiar with the Phone and Alarm System in the PBX department.
To be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios.
Be familiar with all systems and equipments as related to the FrontDesk.
Be familiar with all hotel rate plans and rate codes.
Be familiar with all hotel amenities (Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program).
Be familiar with all hotel facilities (F&B outlets, Business Center, Gift Shop, Fitness Center, Spa, Recreation, Leadbetter Academy, and Golf Club).
To be familiar with the inter-relationship between the different departments (PBX, Guest Service, Housekeeping, F&B outlets, Gift shop, and Purchasing).
Understand and perform cash handling processes.
Understand the importance of our Medallia scores.
Understand all Moments of Service for PBX, Guest Services and FrontDesk.
Maintain 4-Star/4-Diamond Standards of guest service.
Qualifications
Qualifications:
Attain a high propensity for customer service.
Previous cash handling experience.
Physical Requirements:
Ability to stand for prolonged periods of time.
Working Environment:
Interior of hotel.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
$25k-31k yearly est. Auto-Apply 5d ago
Full-Time Front Desk Agent
Jitenhotels
Front desk agent job in Kissimmee, FL
Candidates with flexible availability are encouraged to apply. Morning and night availability is needed for this position. Shifts are 3pm-11pm and 11pm-7am. Must have weekend availability too.
Responsibilities
Report to work on time, in proper and clean uniform, including name tag. Personal appearance and grooming must conform to standard.
Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features, and all other services offered by the hotel.
Provide the highest quality of service to the customer at all times.
Answer the phones according to the standards of proper etiquette and as fast as possible no more than three rings.
Greet and register guests and provide assignments accommodating special requests whenever possible. Assist in pre-registration and blocking of reservations.
Have working knowledge of reservations and procedures, take reservations, and know the cancellation procedures and the walk policy.
Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
Communicate with incoming shift by logging pertinent information in the Pass On Log.
Ensure that all cash, check, and misc. departments are in balance at the end of each shift.
Check all credit cards to ensure they are valid. Use Telecheck cashing services to ensure all checks are valid.
Keep Housekeeping informed of any special requests, late check-outs and special need areas in the hotel.
Receive and transmit mail, phone and written messages for guests on a confidential basis.
Answer inquiries pertaining to hotel services, shopping, dining, and entertainment and travel directions.
Post any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures.
Handle special service requests including securing of guest valuables in safety deposit boxes.
Be very knowledgeable of the hotels brand priority members program.
Have thorough knowledge of emergency procedures
Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department.
Be able to move luggage or packages weighing up to 30 pounds
Ensure the cleanliness of the frontdesk and back office area at all times. Utilize spare time for cleaning. Keep computer equipment clean at all times.
Adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.
Other duties, as assigned, which the employee is capable of performing.
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using the procedures the management team and company have established.
Have knowledge about all emergency procedures and know how to act on them.
Be flexible in regard to your work schedule.
Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations.
QUALIFICATIONS
• High school diploma or GED required; however post high school education or training preferred
• Requires standing to a significant degree
• Excellent customer service focus
• Pleasant, professional, and helpful demeanor
• Able to work a flexible schedule that will include nights, weekends, and holidays
$25k-31k yearly est. Auto-Apply 30d ago
Guest Service Agent
Brightline 4.3
Front desk agent job in Orlando, FL
As a Guest Service Agent at Brightline's station, you will be responsible for warmly welcoming guests, providing information on ticket kiosks, assisting with local transportation inquiries, and processing and handling their baggage. Additionally, you will offer information about the station and surrounding areas. This role also involves ensuring the safety and security of the station, assisting in various station operations, and maintaining a high level of guest satisfaction.
Your Role:
Welcome and engage Guests: Create warm, positive, and memorable interactions using the 10/5/First/Last rule, personalizing each experience with genuine conversation and enthusiasm.
Support team success: Collaborate effectively with coworkers and contribute to a positive, service‑focused environment.
Demonstrate product and policy knowledge: Understand ticketing, reservations, fare structures, booking guidelines, and special services such as wheelchair assistance.
Provide proactive service: Anticipate Guest needs and share clear information on routes, timetables, platforms, pricing, station amenities, local attractions, and train features.
Own each Guest interaction: Be authentic, avoid jargon, resolve concerns promptly, and perform empathetic service recovery when needed.
Offer alternatives and upsell: Provide thoughtful options when requests cannot be fulfilled and recommend enhanced experiences when appropriate.
Maintain the station environment: Follow grooming standards, assist with baggage check‑in and checkpoint screening, and keep all areas neat, clean, and functional.
Process transactions accurately: Complete ticket sales, refunds, upgrades, and credit‑based purchases with accuracy and efficiency.
Adapt communication to diverse Guests: Share station and local information in a clear, accessible, and culturally aware manner.
Communication: Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and department communications and notifications are promptly reviewed.
Pay Rate - $20.00 an hour
If you're a people-person looking for a role where you'll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!
Knowledge Skills & Abilities:
You love working with people, staying upbeat and positive for hours on end (including in stressful times), and skillfully adapting your communication style to fit a diverse group of people.
You can assist special needs guests, such as those in need of wheelchair assistance, when needed.
You have sound judgment while thinking and acting independently.
Your verbal and listening skills are excellent and geared towards superior guest satisfaction, in person, and over the phone.
You have at least one year of experience in high-traffic and related fields, such as hospitality, guest services, front office, concierge, or transportation.
Standing, walking, being on your feet all day, and being physically active for entire shifts, are something you embrace.
You can lift/carry diverse sizes and weights of baggage short distances and push a wheelchair occasionally.
While you do not have to be a whiz, you have basic math skills.
You are at least 18 years old.
You can work shifts, including weekends and holidays.
The ability to speak multiple languages is not required, but a PLUS.
Work Environment: Works in a clean, air-conditioned office space, free of noise, dust, and humidity.
Physical Demands: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. No specific vision requirements.
Travel: None
Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country.
Brightline is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$20 hourly 14d ago
Agent VIP Reservations
Description This
Front desk agent job in Orlando, FL
As a VIP Reservations Specialist at Hilton Grand Vacations, you will handle inbound reservation requests from our valued VIP members. This role is key in crafting memorable experiences for our guests by arranging accommodations and tours at our outstanding property locations. You will be responsible for activation, welcome, and confirmation calls, while also resolving any customer service issues that may arise. Working closely with your Supervisor, you will aim to provide a seamless experience for our VIP guests.
Why do Team Members like working for us:
Competitive base pay plus commission
Recognition Programs and Rewards
Discounted Hilton hotel rates worldwide!
401(k) program with company match.
Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation
Employee stock purchase program.
Tuition reimbursement programs.
Numerous learning and advancement opportunities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Qualifications:
Minimum of 2 years of previous Call Center experience.
Knowledge of VOICE system/RCC system required.
Excellent written, verbal, and interpersonal skills.
Ability to interact effectively with team members and management at all levels.
Proficiency in MS Office, particularly Word and Outlook.
Professional, positive, and upbeat demeanor.
Strong sense of customer service with enthusiastic, professional, and upbeat behavior.
Good organizational skills and diligent.
Ability to work a variable schedule, including evenings and weekends, based on call center needs.
Background in timeshare/hospitality preferred.
Join us at Hilton Grand Vacations and become part of a group that values collaboration, diversity, and the pursuit of excellence. This is your opportunity to contribute to a dynamic environment where your skills and dedication will be recognized and rewarded. Apply today and help us continue to deliver world-class service to our VIP guests!
Key Responsibilities:
Receive and service inbound reservation calls.
Make and service activation calls.
Assist guests with inquiries related to their purchased packages and upcoming vacations.
Provide complete and accurate information to guests on every call, especially regarding tour presentations and accommodations.
Handle situations with dissatisfied guests.
Assist management with special projects.
Ensure privacy and security of confidential guest information.
Complete tour and room drop requests.
Process monthly payments.
Perform any other reasonable requests by management.
$24k-32k yearly est. Auto-Apply 46d ago
Reservationist
Tavistock Restaurant Collection 4.1
Front desk agent job in Orlando, FL
NAMI LAKE NONA
Nami is discreetly tucked away at Lake Nona Wave Hotel, adjacent to the Lake Nona Sculpture Garden, a distinguished selection of sculptures from one of the world's largest private art collections. Nami's intimate and exclusive 10-seat omakase counter will offer a modern approach to the traditional chef-curated experience. An energetic cocktail bar and dining room will offer a different experience, with thoughtfully prepared menus that juxtapose precise technique with playful nuances to offer Nami's interpretive take on Japanese ingredients and flavors. Join the Nami experience and follow along on Instagram at @namilakenona for more information and updates.
If interested and you believe your experience may apply, we encourage you to answer the following questions in our application:
What is the coolest restaurant you have ever been to?
What is the craziest thing you have ever eaten?
What is your favorite cocktail?
Have you ever traveled outside of the US? If so, where to?
If selected for an interview, these questions will help us learn more about you so we can share more about our restaurant and career opportunities.
POSITION SUMMARY
Our company is seeking a reliable and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing reservations, ensuring smooth and efficient operations and providing excellent customer service. The ideal candidate should have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
RESPONSIBILITIES:
- Manage reservations, ensuring accuracy and efficiency
- Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner
- Provide exceptional customer service to customers during the reservation process
- Coordinate with other departments to ensure seamless operations
- Accurately enter customer information into the company's reservation system
- Maintain accurate records of reservations and customer interactions
Requirements
SHIFT AVAILABILITY
-12PM-8PM
SKILLS & ABILITIES
- Excellent communication skills, both verbal and written
- Strong attention to detail
- Ability to multi-task and work in a fast-paced environment
- Strong organizational and time-management skills
- Ability to work independently as well as part of a team
- Familiarity with reservation systems is a plus
- High school diploma or equivalent
$26k-32k yearly est. 60d+ ago
Front Desk Agent
Streamsong Golf Resort 4.3
Front desk agent job in Bowling Green, FL
Job Description
Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.
Essential Functions:
Handle guest registration and room assignments, accommodating special requests whenever possible.
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
Handle guest check-ins and check-outs in accordance with hotel credit and cash handling policies in an efficient and friendly manner.
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
Cancel room reservations according to procedures.
Walk customers in a professional and courteous manner according to procedures.
Audit, balance, and report on all outlets (e.g. restaurants, banquets, room service, golf shop, rooms, frontdesk) cash and credit operations to include but not limited to settling credit cards, verifying user cash data, house account charges, postings, etc. and reset all registers to ensure accurate, timely information. (20%)
Audit, balance, post and report on the frontdesk to include but not limited to; room charges, phone calls, zero balance folios, to ensure accuracy and verify proper cash handling procedures are followed. (20%)
Audit, balance and prepare, verify, and report on Room statistical information to provide rooms management with a picture of how they are performing. (10%)
Prepare and input revenue and settlement statistics for the preparation of daily reports. (20%)
Run night audit final after insuring all revenues are in balance nightly. (10%)
Perform the duties of a FrontDesk Clerk including express checkouts. (10%)
Knowledge and Skills:
Experience: Experience required by position is from three months to one full year of employment in a related position with this Company or other organizations.
Skills and Abilities: Requires a working knowledge of the FrontDesk aspect of Interstate's services, policies or operations and a general knowledge of the hotel. Working knowledge is generally learned on-the-job. Requires knowledge of and ability to operate computer equipment and the reservations system. Ability to read and speak English. Second language is preferred.
About Streamsong Resort
Streamsong Resort was founded on a commitment to its surrounding resources. Streamsong is celebrating a decade of providing unparalleled experiences and operational excellence to guests across the globe. From awe-inspiring golf courses and legendary bass fishing and sporting clay shooting to sumptuous dining and ethereal spa experiences, Streamsong operates in concert with its environment. This deep appreciation for the land's inherent beauty has helped to create an unparalleled luxury resort, including 228 spacious accommodations in a modern lakeside lodge and clubhouse. Leading golf and hospitality management company KemperSports has managed golf course operations since 2012 and resort operations since 2021. For more information, visit *************************
KemperSports Management is an Equal Opportunity Employer
KemperSports participates in E-Verify with the Department of Homeland Security.
$25k-30k yearly est. 6d ago
Office Agent
AGI 4.0
Front desk agent job in Orlando, FL
Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service.
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
Convey shipping instructions to the customer services counter.
Retrieve import documents and deliver export documents to and from aircraft.
Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations.
Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc.
Release imported international freight upon review of CBP clearances and authorizations.
Collect air freight charges.
Handle phone calls from customers in a professional and courteous manner.
Report all documentation discrepancies to Office Lead and assist with resolving issues as directed.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer when required.
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.
Physical Requirements:
This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Must be able to work around jet and machinery noises in a warehouse environment.
Knowledge, Skills & Abilities
Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff.
Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs.
Basic math skills: Office Agents must be able to calculate payment transactions.
Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively.
Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask.
Qualifications:
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver's license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
Preferred Qualifications - One+ year of Cargo Agent experience.
Schedule of Hours
As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced.
Benefits
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.
Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$26k-33k yearly est. Auto-Apply 48d ago
Office Agent
AGI Aero
Front desk agent job in Orlando, FL
Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
* Convey shipping instructions to the customer services counter.
* Retrieve import documents and deliver export documents to and from aircraft.
* Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations.
* Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc.
* Release imported international freight upon review of CBP clearances and authorizations.
* Collect air freight charges.
* Handle phone calls from customers in a professional and courteous manner.
* Report all documentation discrepancies to Office Lead and assist with resolving issues as directed.
* Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation.
* Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
* Complete all training when required by company, airport governing authority, or customer when required.
* Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
* Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
* Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
* Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
* Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
* Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
* Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
* Fully understand AGI Health & Safety and Security policies.
* Attend training courses as may be required by AGI.
Physical Requirements:
* This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
* Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
* Must be able to work around jet and machinery noises in a warehouse environment.
Knowledge, Skills & Abilities
* Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff.
* Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs.
* Basic math skills: Office Agents must be able to calculate payment transactions.
* Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively.
* Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask.
Qualifications:
* Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
* Possess a valid driver's license with a clean driving record.
* If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
* Must complete ramp and SIDA training to obtain airport authority identification security.
* If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
* Preferred Qualifications - One+ year of Cargo Agent experience.
Schedule of Hours
As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced.
Benefits
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.
Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$26k-33k yearly est. Auto-Apply 6d ago
Guest Relations Agent
Westgate Resorts
Front desk agent job in Kissimmee, FL
Pay Rate: $16/hour - If you're looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida's world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
As a Guest Relations Agent, you will:
* Handle guest inquiries, concerns, and requests efficiently.
* Assign work orders to bell services to handle luggage deliveries, pickups, and room changes.
* Ensure timely response to guest requests, such as luggage assistance or package deliveries.
* Monitor bell staff locations and availability to optimize workflow.
* Communicate clearly with the team via radio, phone, or internal systems.
* Maintain an organized log of bell staff assignments and tasks.
* Coordinate with frontdesk and housekeeping for early check-ins, early check outs, room changes, and VIP arrivals.
* Oversee luggage storage and retrieval procedures, ensuring security and proper tagging.
* Manage transportation requests, including taxi or shuttle services.
* Ensure VIP guests receive priority service and personalized attention.
* Work closely with management to fulfill guest preferences and loyalty program benefits
* Act as a liaison between guests, bell staff, frontdesk, and other departments.
* Provide clear instructions to bell staff to maintain efficiency.
* Report maintenance issues lost and found items, or security concerns.
* Support a smooth workflow during peak check-in/check-out periods.
* Demonstrate a complete understanding of Westgate's policies and procedures and service fundamentals and have full knowledge of the resort's amenities and local events.
* Offer recommendations and arrange reservations for restaurants, attractions, transportation, and events.
* Ensure guests are greeted appropriately upon arrival in a warm manner.
* Assist with special guest requests (e.g., flowers, gifts, special amenities).
* Give clear and concise directions to guests.
* Be able to make informed communications to guests about the resort facilities and surrounding area.
* Act as a lobby ambassador to ensure guest satisfaction during check in and check out time.
* Other duties may be assigned.
Qualifications
* Excellent customer service skills
* Stand for long periods of time
* On many occasions, must be able to withstand prolonged exposure to sunlight.
* Strong communication skills (verbal & written) for guest interactions and team coordination.
* Multitasking & organizational abilities to assign bell staff efficiently while handling guest requests.
* Problem-solving skills to address guest concerns or logistical challenges.
* Flexible schedule, including weekends, holidays, and evenings.
* Basic Microsoft Office and computer knowledge
* Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
* Required to pass a background check, drug test, and prove eligibility to work in the United States
* Valid Florida Driving Licenses: able to drive a golf cart vehicle, up to 15-passenger van with the passage following safety guidelines
Additional Information
Why Westgate?
* Comprehensive health benefits - medical, dental and vision
* Paid Time Off (PTO) - vacation, sick, and personal
* Paid Holidays
* 401K with generous company match
* Get access to your pay as you need it with our Daily Pay benefit
* Family benefits including pregnancy, and parental leave and adoption assistance
* Wellness Programs
* Flexible Spending Accounts
* Tuition Assistance
* Military Leave
* Employee Assistance Program (EAP)
* Life, Disability, Accident, Critical Illness & Hospital Insurance
* Pet Insurance
* Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
* Advancement & development opportunities
* Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
$16 hourly 15d ago
Guest Service Agent 1/Jr. - Loews Hotels Universal Orlando
Loews Hotels
Front desk agent job in Orlando, FL
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
* We offer excellent benefits and perks including one free meal per shift and free theme park access.
* We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
* We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
* We invest in training and development opportunities for all team members.
* We promote social responsibility by being a good neighbor in the community.
* We care for you, just as we care for others.
Preferred Qualifications:
* Previous guest service experience in a hotel or related hospitality environment preferred.
* Intermediate computer skills and ability to learn Property Management Systems (PMS, PC console, etc.).
* Ability to communicate effectively in English with team members, leaders and guests.
* Must be able to work a flexible schedule, nights, weekends and holidays as required.
Responsibilities:
* Operates PC based console system with multiple telephone line capacity.
* Receives, processes, and follows up on guest requests for banquets, engineering, housekeeping, laundry/valet, security, star service, or any other services and/or amenities.
* Gives callers accurate and precise directions to several locations related to hotel property and surrounding area. Knowledgeable of hotel services, amenities, and special events. Maintains directory of current activities including but not limited to character dining, recreation, spa, and children's camp.
* Serves as communications hub during Emergency Procedures.
* Other duties as assigned.
$24k-30k yearly est. Auto-Apply 12d ago
Guest Service Agent 1/Jr. - Loews Hotels Universal Orlando
Lakewood Regional Support Bldg
Front desk agent job in Orlando, FL
Job Description
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
Preferred Qualifications:
Previous guest service experience in a hotel or related hospitality environment preferred.
Intermediate computer skills and ability to learn Property Management Systems (PMS, PC console, etc.).
Ability to communicate effectively in English with team members, leaders and guests.
Must be able to work a flexible schedule, nights, weekends and holidays as required.
Responsibilities:
Operates PC based console system with multiple telephone line capacity.
Receives, processes, and follows up on guest requests for banquets, engineering, housekeeping, laundry/valet, security, star service, or any other services and/or amenities.
Gives callers accurate and precise directions to several locations related to hotel property and surrounding area. Knowledgeable of hotel services, amenities, and special events. Maintains directory of current activities including but not limited to character dining, recreation, spa, and children's camp.
Serves as communications hub during Emergency Procedures.
Other duties as assigned.
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
$24k-30k yearly est. 12d ago
Office Agent
Alliance Ground International, LLC 4.3
Front desk agent job in Orlando, FL
Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
Convey shipping instructions to the customer services counter.
Retrieve import documents and deliver export documents to and from aircraft.
Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations.
Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc.
Release imported international freight upon review of CBP clearances and authorizations.
Collect air freight charges.
Handle phone calls from customers in a professional and courteous manner.
Report all documentation discrepancies to Office Lead and assist with resolving issues as directed.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer when required.
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.
Physical Requirements:
This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Must be able to work around jet and machinery noises in a warehouse environment.
Knowledge, Skills & Abilities
Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff.
Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs.
Basic math skills: Office Agents must be able to calculate payment transactions.
Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively.
Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask.
Qualifications:
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver's license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
Preferred Qualifications - One+ year of Cargo Agent experience.
Schedule of Hours
As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced.
Benefits
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.
Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
How much does a front desk agent earn in Poinciana, FL?
The average front desk agent in Poinciana, FL earns between $23,000 and $35,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.