Front desk agent jobs in Puerto Rico

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays. Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. Not applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA. We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Job DescriptionFront Desk Agent - Anchorage By The SeaLocation: Ogunquit, ME Job Type: Full-Time Compensation: $18 per hour Job OverviewAnchorage By The Sea is seeking a customer-focused Front Desk Agent to join our team. This role is responsible for guest registration, managing reservations, and providing guests with information about the hotel and surrounding area. If you excel in customer service and have previous experience in a service-related role, we encourage you to apply.Responsibilities Manage online, phone, and in-person room reservations in a fast-paced environment Communicate relevant shift information to the next shift and direct supervisor Welcome guests, process check-ins and check-outs, distribute room keys, and explain hotel amenities Process payments and resolve any discrepancies Address guest concerns and complaints in a professional and timely manner Provide guests with information about local attractions and amenities Collaborate with team members to ensure guest accommodations meet hotel standards and special requests are fulfilled Maintain a clean, organized, and well-functioning workstation Follow training procedures and adhere to standard operating procedures Perform additional duties as assigned by management Requirements High school diploma or equivalent experience Minimum of one year of experience in a related position Ability to work onsite at the hotel location Flexible availability for both day and night shifts Proficiency in English (reading, writing, speaking) Willingness to learn new technology platforms Ability to stand for extended periods at the front desk Ability to lift and push up to 50 lbs., including guest luggage (limited) Strong ability to work independently Friendly, professional, and customer-service-oriented demeanor Preferred Qualifications Previous experience in a customer-facing role Proficiency in Microsoft Office Suite Bilingual skills, with preference for Spanish or French

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Physical Requirements Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift.

Job Details Cayey - Cayey, PR Full TimeDescription Who We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of! Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition. Qualifications Key Responsibilities: · Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued. · Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals). · Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day. · Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services. · Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service. Qualifications: · Previous customer service experience is preferred. · Strong communication and interpersonal skills. · Basic computer skills. · Positive attitude with a passion for helping others and maintaining a welcoming environment. · Ability to work in a fast-paced environment and manage multiple tasks. · Ability to work flexible hours, including evenings and weekends. · High school diploma or equivalent Physical Demands: · Must be able to stand and sit for extended periods. · Occasional lifting and carrying up to 25 lbs. · Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.

GENERAL CLERK III (ICE-PR-2025-23944): Bowhead seeks a General Clerk III to provide Document Management Support Services to the Office of Principal Legal Advisor (OPLA). OPLA requires case management support and administrative services for the execution of its broad and diverse mission of providing a full range of legal counsel and services to all ICE offices and programs. OPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation, as well as to the U.S. Attorney's Offices nationwide. The Chief Counsel's office handles confidential and high-level documentation. This position is full-time, benefits eligible at an hourly rate of $19.75 plus H&W 5.55 (Health and Welfare) rate per local wage determination. The location is in San Juan, PR. **Responsibilities** The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research, and drafting documents. General Clerk III follows detailed procedures in performing repetitive tasks in the same sequence. Other general clerical duties include: + Mail Management, including paper and electronic correspondence and packages + Receive, open date stamp, sort, and distribute inbound mail + Interfile correspondence in case files + Shelve/re-shelve files as appropriate + Utilize the RAILS automated file systemto locate files and for internal and external file transfers + Assist with Freedom of Information Act (FOIA) requests + Per local office procedures, route or file materials that concern legal or specialized matters (e.g., briefs, correspondence, exhibit packets) + Comply with ICE and NARA (National Archives and Records Administration) General Records Schedule document retention standardization policy and procedures + Enter/upload data into PLAnet (OPLA's electronic alien file repository), including but not limited to the recording of receipt of motions, notices of appeal, briefing schedules, and court decisions **Qualifications** **This position is full-time, benefits eligible at an hourly rate of $19.20 plus H&W (Health and Welfare) rate per local wage determination. The location is in San Juan, PR. + High School Diploma or equivalent required. + Minimum of one (1) year of experience in an administrative office environment required. + Extensive computer/PC knowledge required, including spreadsheet software, word processing software, and knowledge of MS Office Suite. + Must be able to successfully pass a federal background investigation* and pre-employment drug screen. * Federal background investigation includes, but is not limited to, citizenship status, residency information, work experience, education, credit history, criminal record check, and fingerprints. Physical Demands: - Must be able to lift up to 35 pounds - Must be able to stand and walk for prolonged amounts of time - Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIRED: Must be able to obtain a security clearance at the DHS ICE T2 level. \#LI-JA1 Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. All candidates must apply online at ****************** and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (******************************************** The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events. **ID** _2025-23944_ **Category** _Admin/Office Support_ **Location : Location** _PR-San Juan_ **SCA Hourly Rate** _USD $19.75/Hr._ **Minimum Clearance Required** _N/A_ **Travel Requirement** _N/A_

GENERAL CLERK III (ICE-PR-2025-23944): Bowhead seeks a General Clerk III to provide Document Management Support Services to the Office of Principal Legal Advisor (OPLA). OPLA requires case management support and administrative services for the execution of its broad and diverse mission of providing a full range of legal counsel and services to all ICE offices and programs. OPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation, as well as to the U.S. Attorney's Offices nationwide. The Chief Counsel's office handles confidential and high-level documentation. This position is full-time, benefits eligible at an hourly rate of $19.75 plus H&W 5.55 (Health and Welfare) rate per local wage determination. The location is in San Juan, PR. Responsibilities The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research, and drafting documents. General Clerk III follows detailed procedures in performing repetitive tasks in the same sequence. Other general clerical duties include: Mail Management, including paper and electronic correspondence and packages Receive, open date stamp, sort, and distribute inbound mail Interfile correspondence in case files Shelve/re-shelve files as appropriate Utilize the RAILS automated file system to locate files and for internal and external file transfers Assist with Freedom of Information Act (FOIA) requests Per local office procedures, route or file materials that concern legal or specialized matters (e.g., briefs, correspondence, exhibit packets) Comply with ICE and NARA (National Archives and Records Administration) General Records Schedule document retention standardization policy and procedures Enter/upload data into PLAnet (OPLA's electronic alien file repository), including but not limited to the recording of receipt of motions, notices of appeal, briefing schedules, and court decisions Qualifications **This position is full-time, benefits eligible at an hourly rate of $19.20 plus H&W (Health and Welfare) rate per local wage determination. The location is in San Juan, PR. High School Diploma or equivalent required. Minimum of one (1) year of experience in an administrative office environment required. Extensive computer/PC knowledge required, including spreadsheet software, word processing software, and knowledge of MS Office Suite. Must be able to successfully pass a federal background investigation* and pre-employment drug screen. * Federal background investigation includes, but is not limited to, citizenship status, residency information, work experience, education, credit history, criminal record check, and fingerprints. Physical Demands: • Must be able to lift up to 35 pounds • Must be able to stand and walk for prolonged amounts of time • Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIRED: Must be able to obtain a security clearance at the DHS ICE T2 level. #LI-JA1

The Embassy Suites by Hilton Dorado del Mar Beach Resort is looking for their next Guest Service Agent to join their team. Ideal Candidate will have at least 1 year of Guest Service Agent, Front Desk Agent and Customer Service experience and be able to communicate in English and understand the language. Shift Pattern: Full Availability. Candidate will work rotating shifts throughout the week, including weekends and holidays. Pay Rate: $11.50 per hour What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all times * Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts * Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties * Maximize room occupancy and use up-selling techniques to promote hotel services and facilities * Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy * Comply with hotel security, fire regulations and all health and safety legislation * Act in accordance with policies and procedures when working with front of house equipment and property management systems * Follow company brand standards * Assist other departments, as necessary What are we looking for? Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Previous experience in a customer-focused industry * Positive attitude and good communication skills * Commitment to delivering a high level of customer service * Excellent grooming standards * Calm, efficient, and organized with great attention to detail * Ability to multi-task while maintaining a positive attitude when working with a Guest * Professional manner with an emphasis on hospitality and guest service * Ability to work on your own and as part of a team * Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous experience in cash handling * Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors * Conflict resolution experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Represents the hotel to the guest throughout all stages of the guest's stay. Determinates a guest's reservation status and identifies how long the guest will stay. Helps guests' complete registration cards and then assign rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk pits and communicates this information to the appropriate hotel personnel. Knows the location and types of available rooms as well as the activities and services of the property. Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid outs. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices. Efficient use of the guest satisfactions tools provided: “TWO MORE”, “MAKE IT RIGHT”, “KIPSU” among others, to increase our guest loyalty and returning and guarantee the best scores in SALT. Maintain HHonors enrollment engagement. Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hilton Marketing Programs such as Hilton Honors, for arriving guests. Ensures guest knows location of room and arranges for team member to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payments. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. Receives special requests from guests and responds appropriately or forwards requests to appropriate team members for decisions and actions. Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Use the Problems Resolution Empowerment Guidelines among the “MAKE IT RIGHT” tools. Attempts to communicate with guest in guest's native language, if applicable. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve opportunities such as location changes or credit issues. Summons Bell Services team members to escort guest to/from their rooms as appropriate. Offer and enroll gust in our HHonors program. Offer and enroll every guest in KIPSU. Promote room upsell to increase revenue. Any other tasks assigned by General Manager or Director. Requirements: High school diploma or equivalent Bilingual (English & Spanish) Great customer service

Job Description We are Para la Naturaleza, a nonprofit environmental organization based in Puerto Rico and we are looking for a candidate to join our team! Our Receptionist is responsible for receiving visitors, employees of the Organization and the general public at the front desk by greeting, welcoming, directing and announcing them appropriately. Responsibilities include, but are not limited to, in charge of the management and administration of the conference rooms, operate telephone box and telecommunications system and transfer calls properly, as well administrative support as required. Seeking candidates for our office at Old San Juan. We have one (1) full time regular job opportunity. Requirements : Bachelor's degree or university credits in Business Administration, Humanities and Communications or similar, preferably from an accredited University. One (1) year of experience in customer service, taking calls, and helping with paperwork. Knowledge of computer programs: Internet, Windows, MAC OS, MS Office (Word, Excel, Power Point), Outlook and CRM. Good interpersonal and people skills Excellent organizational and multi-tasking skills Strong Communication skills, both written and verbal - English and Spanish Teamwork oriented Availability and flexibility to work extended hours, weekends, holidays, and travel within or outside of Puerto Rico. Puerto Rico driver's license Barista Certification preferred If you need any assistance, please contact us via the following email: recursoshumanos@paralanaturaleza. org We are an equal opportunity employer

Job Description NOTE: ONLY FOR PUERTO RICO CANDIDATES. We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology. We are proud creators of: Expert Tax - tax preparation software for accountants in Puerto Rico Taxmania - tax preparation software for citizens of Puerto Rico Edi - a document management software to modernize the digital office Follow It - case management software We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions, and provide “above and beyond” customer experiences to ensure the highest level of customer satisfaction. Our company values ground us and guide us: Passion Innovation Playfulness Honesty Customer Satisfaction Growth Discernment If you have a passion about administration and service, and would love to work on a fun, team-oriented and creative environment, we are looking for YOU! What will you do? Greet and welcome clients, candidates, and visitors in a warm and professional manner. Answer, screen, and direct incoming calls and emails to the appropriate departments. Mantain the reception area, keeping it tidy and presentable, reflecting a professional image. Maintain visitor log and ensure adherence to security protocols for all on-site visitors. Schedule meetings, manage calendars, and assist with conference room bookings. Receive, sort and scan incoming correspondence into our online digital system to ensure accurate and timely documentation. Support CEO and Director of Operations with administrative tasks such as filing, data entry, and document preparation. Assist HR team with onboarding activities for new employees and support planning coordination of internal events or activities. Assist with drafting or distributing internal communications and company-wide notices as needed. Maintain the office supply inventory and place orders as needed. Coordinate with the facilities team to mantain breakroom supplies and general office needs. Our candidate must: Be available on a full time basis, from Monday to Friday 9:00am-6:00pm. Be available to work from home and in San Juan. High school diploma required. Completion of administrative office course. 1 to 2 years of related experience. Nice to have: Creativity Team Work Quality of Work Customer Satisfaction-oriented Proactivity Results driven Organized Verbal and written communication skills in English and Spanish Comfortable working with technology and collaboration tools (e.g., Microsoft Office, Teams, Zoom, Slack). What's in it for you? A very valuable experience on a friendly, flexible and collaborative environment. The opportunity to work with high level professionals in the software industry. Perks!: High quality coffee, ping pong table, gym equipment, team activities, hybrid work culture and so much more! If you believe you can add value to our team, we want to meet YOU! At CEGsoft we are commited to creating an iclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.

Top Texas Law Firm is now in Puerto Rico! We are currently seeking highly motivated and career-driven Receptionists to join the team! This is a full-time position working 40 hours per week. Pay rate is $11.00/ hour. Benefits: $300 monthly stipend for Health Insurance Gym membership Employee Recognition Programs Why Work Here? This is the firm that will take your career to the next level. We focus on obtaining RESULTS for our clients! Our law firm has been named a “Best Place to Work” in the country by Glassdoor two years in a row! Job Summary: Deliver stellar client service on behalf of Thomas J. Henry Injury Attorneys while adhering to the highest ethical standards. The receptionist meets with new, prospective and regular clients, then patches out calls to the attorneys or other departments for the best next course of action. Assign call-backs to the appropriate legal team and update any information provided by our clients. Essential Job Functions: Answers and screens inquiry calls and emails from both prospective clients and regular clients. Directing, transferring call to attorneys, paralegals, and staff. Respects client dignity and confidentiality. Maintains security by following procedures. Maintains safe and clean work area by complying with procedures, rules, and regulations. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs in system. Contributes to team effort by accomplishing related results as needed. Various projects and duties as assigned. Competencies: Possess strong initiative Strong business acumen Detail-oriented Effective communication skills Customer service Emotional intelligence High energy motivator Multi-tasking, time management, and the ability to organize and prioritize work. Proficient in English language Education & Experience: High school diploma or GED required Previous customer service experience preferred. Ability to abide by confidentiality requirements when working with sensitive information, results, and communications required. Proficient in Microsoft Office (Word, Excel and PowerPoint). If you are looking for the opportunity to make the most of your experience, talents and work ethic, we have the cases, reputation, and resources to make your goals a reality. #IND-PR-ADM

Job Description The hotel business functions seven days a week, 24 hours a day. All Team Members must realize this fact and be aware that at all times it may be necessary to move Team Members from their accustomed shift as business demands change. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Responsibilities Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner. Handle all duties according to hotel policies, procedures, internal rules and standards. Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Follow all cash handling and banking procedures to check out all guest efficiently. Perform guest registration and room assignment and accommodate special requests of all guests. Answer the phones according to the standards of proper etiquette and as fast as possible (no more than three rings). Know how to handle safe deposit boxes. Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations. Balance night audit transactions for daily sales journal information. Reconciles Front Desk and Outlets cash deposits on a daily basis. Qualifications Able to handle difficult situations Able to work under pressure Guest-focused personality Self-starting individual Fully Bilingual is Required (Spanish/English)

INTRODUCTION Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! Perks of the job: Dental insurance Health insurance Life insurance Vision insurance Paid time off Growth potential *Part-time benefits could vary WHY WORK FOR PRIMEFLIGHT? We are committed to being a leading provider of commercial services within the aviation industry Our teams focus on maintaining a positive working environment and treating all team members with respect With more than 200 locations across the world, we offer opportunities for career progression Enjoy a competitive pay scale ABOUT US We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry! Job Description Our Baggage Service Office is primarily responsible for assisting passengers with their baggage claims, particularly in cases of lost, delayed, or damaged luggage. You will handle inquiries and concerns, ensuring efficient resolution and customer satisfaction. This role requires maintaining accurate records of baggage handling incidents and coordinating with various airport departments to track and recover luggage. You will also play a critical role in upholding the company's standards of service and adhering to airport security and safety protocols. WHAT IT'S LIKE TO WORK AS AN BAGGAGE SERVICE OFFICE You like working as a team, toward a common goal Enjoy working with internal and external customers worldwide Manage the daily operations of the baggage service office Handle passenger queries regarding baggage mishandling and service issues Ensure efficient processing of baggage claims Coordinate with airlines and baggage handling teams for luggage tracking Maintain accurate records of baggage-related incidents and resolutions Provide excellent customer service in resolving baggage issues You have a great attention to detail You enjoy working with a team or individually to accomplish your tasks Strong customer service skills Physical activity may include: Stand and walk for extended periods of time Ability to lift 70 pounds or more Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus) Qualifications Minimum age of 18 years old Ability to read, write, speak, and understand the English language, to include documents 1 Year Customer Service experience Comfortable working with computers, mobile devices, and tablets Ability to pass a drug screen Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable) Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

Job Description The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Physical Requirements Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift.

Job Details Cayey - Cayey, PR Part TimeDescription Who We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of! Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition. Qualifications Key Responsibilities: · Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued. · Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals). · Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day. · Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services. · Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service. Qualifications: · Previous customer service experience is preferred. · Strong communication and interpersonal skills. · Basic computer skills. · Positive attitude with a passion for helping others and maintaining a welcoming environment. · Ability to work in a fast-paced environment and manage multiple tasks. · Ability to work flexible hours, including evenings and weekends. · High school diploma or equivalent Physical Demands: · Must be able to stand and sit for extended periods. · Occasional lifting and carrying up to 25 lbs. · Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.

TheEmbassy Suites by Hilton Dorado del Mar Beach Resort \(****************************************************************************************************************************************** looking for their next **Guest Service Agent** to join their team\. Ideal Candidate will have at least 1 year of Guest Service Agent, Front Desk Agent and Customer Service experience andbe able to communicate in English and understand the language\. **Shift Pattern:** Full Availability\. Candidate will work rotating shifts throughout the week, including weekends and holidays\. **Pay Rate:** $11\.50 per hour **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check\-in through check\-out and complete audits, as required\. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: + Achieve positive outcomes from Guest queries in a timely and efficient manner + Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required + Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments + Demonstrate a high level of customer service at all times + Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts + Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties + Maximize room occupancy and use up\-selling techniques to promote hotel services and facilities + Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy + Comply with hotel security, fire regulations and all health and safety legislation + Act in accordance with policies and procedures when working with front of house equipment and property management systems + Follow company brand standards + Assist other departments, as necessary **What are we looking for?** Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: + Previous experience in a customer\-focused industry + Positive attitude and good communication skills + Commitment to delivering a high level of customer service + Excellent grooming standards + Calm, efficient, and organized with great attention to detail + Ability to multi\-task while maintaining a positive attitude when working with a Guest + Professional manner with an emphasis on hospitality and guest service + Ability to work on your own and as part of a team + Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: + Previous experience in cash handling + Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors + Conflict resolution experience **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Guest Service Agent \(Part\-Time\) \- Embassy Suites by Hilton Dorado del Mar Beach Resort_ **Location:** _null_ **Requisition ID:** _HOT0C4HV_ **EOE/AA/Disabled/Veterans**

Job Details Caguas (PFPR-5) - Caguas, PR Part TimeDescription Who We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of! Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition. Qualifications Key Responsibilities: · Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued. · Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources. · Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals). · Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day. · Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services. · Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service. Qualifications: · Previous customer service experience is preferred. · Strong communication and interpersonal skills. · Basic computer skills. · Positive attitude with a passion for helping others and maintaining a welcoming environment. · Ability to work in a fast-paced environment and manage multiple tasks. · Ability to work flexible hours, including evenings and weekends. · High school diploma or equivalent Physical Demands: · Must be able to stand and sit for extended periods. · Occasional lifting and carrying up to 25 lbs. · Ability to work in a gym environment, interacting with members while maintaining a clean, safe space, including cleaning locker rooms and bathrooms as needed.

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her + Assist guests with check\-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point\-of\-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards + Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries + Use up\-selling techniques to promote hotel services and facilities and to maximize room occupancy + Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner + Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction + Receive, input, retrieve and relay messages to guests **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _PM Guest Service Agent \- Hampton Inn & Suites by Hilton San Juan_ **Location:** _null_ **Requisition ID:** _HOT0C4MR_ **EOE/AA/Disabled/Veterans**

The Concierge is responsible for creating a welcoming first impression and serving as the trusted expert and primary point of contact for guests. They provide current information about the local area, attractions, and events, greeting guests warmly and assisting with questions. Through personalized, efficient, and memorable interactions, the Concierge offers thoughtful recommendations and tailored assistance to meet each guest's unique needs and preferences. By anticipating guest requests with professionalism and warmth, the Concierge plays a key role in enhancing overall guest satisfaction and loyalty Education & Experience • High school diploma or equivalent is required; an associate or bachelor's degree in Hospitality Management, Tourism, or a related field is preferred. • Minimum of 1-2 years of progressive experience in a hotel, hospitality, or guest services role, preferably in luxury or full-service properties. • Must have extensive knowledge of the local area, including attractions, restaurants, and events, with the ability to provide clear and accurate directions. • Valid driver's license for the applicable state is required. • Strong organizational and problem-solving abilities. • Strong customer service skills with excellent communication and interpersonal abilities to engage guests clearly, professionally, and warmly. • Bilingual proficiency (English and Spanish) is mandatory. Physical Requirements • Must be able to stand and walk for extended periods of time throughout the property, including conducting site inspections. • Long and flexible hours are sometimes required, including evenings, weekends, and holidays, based on business needs and emergency situations. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.