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Front desk agent jobs in Racine, WI

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  • Receptionist

    Addison Group 4.6company rating

    Front desk agent job in North Chicago, IL

    Job Title: Receptionist Industry: Healthcare Pay: $18-$19 / Hour is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with our client in the healthcare industry to hire a dependable and professional Receptionist for their Chicago office. Job Description: The Receptionist will act as the first point of contact for visitors, callers, and staff, creating a welcoming environment while managing front desk operations. This position involves handling a high volume of calls, assisting visitors, and supporting office activities to ensure smooth daily operations. Key Responsibilities: Greet and assist visitors in a professional and friendly manner Answer, screen, and route a high volume of incoming calls (100+ daily) Provide accurate information or direct inquiries to the appropriate person Support patients, caregivers, and staff with scheduling or locating individuals Manage mail and deliveries Maintain visitor sign-in procedures and issue badges Perform basic administrative and office support tasks Qualifications: High school diploma or equivalent 1+ year of experience in customer service or a front office role Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to handle a fast-paced environment and multitask effectively Strong communication and problem-solving skills Professional demeanor and positive attitude Perks: Opportunity to become the preferred backup receptionist for ongoing assignments Collaborative and supportive team environment Experience in a mission-driven healthcare setting Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request
    $18-19 hourly 3d ago
  • Front Desk Agent (Brown Deer)

    Bravo Hospitality Group

    Front desk agent job in Milwaukee, WI

    Job Details Four Points by Sheraton Milwaukee North Shore - Milwaukee, WI Full-Time/Part-Time None $16.00 - $18.00 Hourly None Any Entry LevelDescription Great growth opportunity for somoene looking for a career in hospitality! Must be able to work Weekends and Holidays. Essential Job Functions: Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge at all times of: All hotel features/services, hours of operation. All room types, numbers, layout, decor, appointments and location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled in-house group activities, locations and times. All hotel and departmental policies and procedures. Complete guest check-ins and check-outs to Marriott's and Bravo's standards. Access all functions of the computer system. Ensure that current information on rates, packages and promotions is available at the Front Desk. Inspect, plan and ensure that all materials and equipment are in complete readiness for service. Monitor the hotel front entrance and resolve any congested situations. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines. Maintain a neat and presentable front desk area. Monitor guest mail and ensure that it is processed according to procedures. Monitor and ensure that express check-outs are processed through the system. Observe guest reactions and confer frequently with staff to ensure guest satisfaction. Assist guests with reports of lost/stolen articles, following hotel policy. Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations. Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures. Ensure security of guest rooms. Associate is held accountable for all duties of this job and other duties as assigned. Qualifications Experience & Education: High school diploma or equivalent Prior hospitality experience preferred Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities. Previous experience with Windows, Office, and similar property management system. Job Requirements: Must be a United States citizen or possess a valid work permit Must have excellent phone etiquette Must be able to read, write and speak English Must have strong computer skills Must have strong working knowledge of Microsoft Office programs Must be able to work well under pressure Must be able to accurately follow instructions, both verbally and written Must be highly detailed orientated Must be able to work in a fast paced environment Must have excellent listening skills Must possesses excellent communication skills Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it. Possess strong leadership, motivational, organizational and verbal communication skills. Working Conditions: Must be able to stand on feet throughout the shift, with intermittent periods of walking Must be able to occasionally lift, carry, push & pull up to 30 lbs with assistance Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat) Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). Job Types: Full-time, Part-time
    $16-18 hourly 60d+ ago
  • Front Desk Agent

    Brookfield Ventures LLC 4.3company rating

    Front desk agent job in Brookfield, WI

    Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Training & development Front Desk Agent Holiday Inn Brookfield, WI Benefits / Perks Flexible Scheduling Career Advancement Opportunities within IHG-branded hotels Competitive Compensation Supportive Team Environment Training and Development Programs Job Summary Holiday Inn Brookfield, WI is seeking a friendly, professional, and service-driven Front Desk Agent to deliver the welcoming, guest-focused experience that aligns with IHG brand standards. In this role, you will support guests through all stages of their stayfrom check-in to check-outensuring each interaction reflects our commitment to comfort, consistency, and hospitality. You will register guests, process payments, assign rooms, issue key cards, and maintain accurate records in accordance with IHG procedures. Strong communication with housekeeping and maintenance teams is essential to ensure room readiness and timely resolution of guest needs. We are looking for a team member with excellent communication skills, a positive attitude, and the ability to remain calm and professional during busy or challenging situations. Your goal is to create a seamless and memorable guest experience consistent with IHG service expectations. Key Responsibilities Greet guests warmly and professionally in accordance with IHG service standards. Manage guest check-in and check-out using the hotels PMS system accurately and efficiently. Respond to guest inquiries by phone, email, and in person with clear, helpful information. Make and modify reservations while ensuring accuracy and adherence to brand procedures. Coordinate with housekeeping to confirm room readiness and communicate special guest requests. Maintain thorough knowledge of hotel amenities, local attractions, room types, and IHG Rewards Club benefits. Promote hotel amenities, upsell when appropriate, and ensure guest satisfaction throughout the stay. Resolve guest concerns promptly using a calm, guest-focused approach. Ensure compliance with IHG brand standards, health and safety protocols, and quality expectations. Complete shift reports, required paperwork, and cash handling responsibilities accurately. Qualifications Friendly, outgoing, and professional demeanor. Previous hotel or hospitality experience preferred but not required. Strong understanding of hospitality service standards; familiarity with IHG systems is a plus. Proficient in English; additional languages are beneficial. Strong computer and multitasking skills. Ability to resolve issues with a guest-first mindset. Ability to stand for extended periods and lift up to 30 lbs.
    $27k-31k yearly est. 19d ago
  • Front Desk 2nd Shift

    Ema Mke Hotel Operator

    Front desk agent job in Milwaukee, WI

    Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company
    $26k-32k yearly est. 60d+ ago
  • Front Desk Agent with experience for PM shift.

    B&B Hospitality Staffing LLC 4.3company rating

    Front desk agent job in Lincolnshire, IL

    Job Description We are seeking a friendly, professional, and customer-focused Front Desk Associate to join our team for the evening shift. This role is essential to ensuring a welcoming and efficient guest experience. The ideal candidate will handle check-ins and check-outs, answer inquiries, and assist guests with professionalism and courtesy. Key Responsibilities: Greet and assist guests upon arrival and departure with a warm and professional attitude. Handle the check-in and check-out process accurately and efficiently. Answer phone calls, emails, and guest inquiries in a timely manner. Provide information about hotel services, amenities, and local attractions. Process payments and manage billing with accuracy. Address and resolve guest concerns or complaints, escalating to management when needed. Maintain front desk area clean, organized, and presentable at all times. Coordinate with housekeeping and maintenance teams to ensure guest satisfaction. Ensure compliance with safety and security standards during the evening shift. Qualifications: Previous customer service or hospitality experience preferred. Strong communication and problem-solving skills. Ability to work independently and remain calm under pressure. Proficient with computers and reservation systems (training provided). Flexible, dependable, and punctual. Availability to work weekends and holidays if needed. Schedule: PM Shift: 3:00 PM - 11:00 PM What We Offer: Competitive pay Training and career growth opportunities Supportive and team-oriented work environment
    $29k-35k yearly est. 20d ago
  • Front Desk Agent

    First Hospitality Group Inc. 3.6company rating

    Front desk agent job in Fontana-on-Geneva Lake, WI

    JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time. BASIC FUNCTION: Front Desk Agents are a major part of the "personality" of the Abbey Resort and give help in both the initial and final impressions that the guests have of the Resort. Front Desk Agents are expected to be attentive to our Guests' needs, making them feel welcomed, comfortable, important, and relaxed in a very formal manner. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE High school diploma or equivalent experience/training Ability to accomplish necessary tasks on a computer. Ability to effectively communicate in the English language Basic understanding of PMS systems, Microsoft (Word/Excel/Outlook) Ability to handle guest related issues and recover guests when necessary Strong multi-tasking skills ESSENTIAL FUNCTIONS: All room clerk functions, i.e. the friendly and efficient checking in and out of guests All cashier functions to include accurate postings of charges to individuals and groups, and maintenance of cash receipts and hotel banks Reserving functions including entering and updating group files Concierge functions (instructing guest on local entertainment, ect.) Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources Maintain a good working relationship with all Departments Monitoring, selling, and posting items from the gift shop when they are closed Enthusiastically collecting guest feedback Answering all guest calls that are external or internal at the front desk Working with housekeeping on guest room needs Making reservations for guests as walk ins or future reservations Selling gift cards to guests Monitors guest text messaging system throughout the day and responds accordingly to guest concerns and questions Performs follow ups with guests when a request order is completed by other departments. MARGINAL FUNCTIONS: Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds Required to perform other tasks and duties as assigned Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours ENVIRONMENT: Well lit, temperature controlled, indoor lobby setting. Standing behind a high desk on hard surface flooring. We are an Equal Opportunity Employer M/F/D/V
    $27k-32k yearly est. 25d ago
  • Front Desk Agent

    VH-H Rosemont LLC

    Front desk agent job in Des Plaines, IL

    Job DescriptionDescription: Attend to guests' needs, including, but not limited to, registration, checkout and cashiering. ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel's Reward Program and provide recognition and benefits to all present members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. Ensure all necessary reports and forms are completed daily. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk. Requirements: SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Extensive knowledge of the hotel, its services and facilities. Must have excellent customer relations skills and leadership capability. Must be detail oriented with outstanding organizational and communication skills. Must have excellent leadership capability and customer relations skills. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. PHYSICAL DEMANDS Must be able to stand and exert well-paced ability for up to 4 hours in length. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. AVAILABILITY This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.
    $27k-33k yearly est. 3d ago
  • Front Desk Agent- Spark by Hilton, O'Hare

    Paycor Hospitality LLC

    Front desk agent job in Des Plaines, IL

    Job Description SUMMARY STATEMENT Assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries PRIMARY DUTIES AND ACCOUNTABILITIES Room Assignments, Changes, and Issues Checks guests into and out of the hotel in an accurate, speedy, and courteous manner. Efficiently handles all payments received whether they are cash, credit card, checks, or traveler's checks. Balances/verifies all monetary transactions in the appropriate accounts. Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained. Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues. Guest Service Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. Answers inquiries pertaining to hotel policies and services. Must respond to and follow up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations. Responsible for positively representing and promoting the property. Ensures systems and procedures are in place and followed for guest safety and security. Other Duties as Assigned Ensures that the lobby and front desk area are clean, organized, visually appealing, and well stocked with all necessary supplies. Properly compiles, completes, and distributes reports to all management and relevant staff. Reports any maintenance, security, or safety issues to the appropriate staff. SKILLS, EDUCATIONAL BACKGROUND, AND EXPERIENCE High School Diploma or GED required. Previous front desk experience is highly preferred. Prior experience using Windows-based software including Microsoft Word, Excel, and Outlook is highly preferred. Excellent organizational and prioritization skills. Ability to work well and collaborate with others. Superior customer service skills. Excellent communication skills. May be required to stand for an extended period of time. Able to work holidays and weekends (Saturday and Sunday) Job Type: Part-time/ Full-time Pay: From $15.00 per hour Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Holidays 2nd Shift 3p-11p Weekends as needed Experience: hotel Front desk: 1 year (Required) Shift availability: * Morning Shift 7am-330pm Work Location: In person If offered, employment is contingent on cleared Background check.
    $15 hourly 1d ago
  • Front Desk

    Oak Creek 3.7company rating

    Front desk agent job in Oak Creek, WI

    Department: Operations Reports To: Operations Manager Status: Non-Exempt The Front Desk employee is the initial customer service representative for all members and guests. This individual is responsible for greeting customers, answering the phone, and assisting members in any way possible to ensure they have a great experience in our facility. ESSENTIAL DUTIES AND RESPONSIBILITIES • Welcomes, greets, and checks in all members and guests by using their first names • Represents the company in a positive way by creating the initial “first and lasting impression” • Responsible for keeping the Front Desk area clean, neat, and orderly • Performs opening and closing procedures for the club when assigned those shifts • Manages the cash in the drawer and reconciliation duties each and every shift • Answers and directs all incoming phone calls • Fixes and addresses all member complaints and concerns by informing the Operations Manager • Introduces and sells products or services • Attends all monthly department meetings and required training events • Guarantees a clean environment by performing janitorial duties Cleans bathrooms, locker rooms, gym equipment, and all other public areas within the gym Demonstrates and promotes a strong commitment to provide the highest level of cleanliness Ensures that locker room and bathroom amenities are fully stocked at all times Responsible for the removal of all garbage on a daily bases Vacuums, sweeps, and mop floors as needed Maintains restroom and locker rooms by sanitizing the showers, toilets, urinals, sinks, and counters regularly Signs off on all task checklists or sheets to show work is completed Reports any out of stock items ensures all paper towel holders and sanitizer bottles are full out on the workout floor • Maintains professionalism when not assisting members; avoids eating, sitting, reading, Internet surfing, texting or any other activities that are not work-related • Wears company assigned uniform shirt and name tag • Supports all company initiatives, contests and events • Ensures that guest waivers and proper procedures are followed for all guests entering the club • Other duties many be assigned REQUIRED KNOWLEDGE, SKILLS AND ABILITIES • Must be highly motivated and energetic with excellent communication and interpersonal skills • Has the ability to initiate conversations with guests and members • Organizational skills to keep the gym tidy and neat • Observant and detailed orientated while staying attentive to current surroundings • Maintains and understands club procedures and operations • Capable of multitasking, working independently and must possess time management skills • Must be a team player, and be willing to cover or trade shifts when necessary • Able to work required days, evenings, weekends and Holidays as needed REQUIRED EDUCATION, CERTIFICATIONS AND EXPERIENCE • CPR/AED & First Aid certifications (must be obtained within 90 days of hire) • Must attend the Company's “I am Brand” Workshop within 90 days of hire • Must attend the Company's “SLII” Workshop within 90 days of hire • View HR Training Video upon completion of new hire paperwork
    $28k-33k yearly est. 60d+ ago
  • Temp Office worker

    Lucas-Milhaupt, Inc. 4.0company rating

    Front desk agent job in Cudahy, WI

    Who we are: At Lucas Milhaupt, we develop next-generation material joining solutions that are propelling industries forward. Join with the Best and become part of a team that rewards continuous improvement, celebrates diversity, and propels every team member toward personal and professional growth. We are passionate about creating a culture where every voice is heard, every idea considered, and every success celebrated. We believe in the power of career development and the transformative impact it can have on individuals and communities. As we continue to grow and expand as a company, we are actively seeking diverse and talented individuals who share our passion for material joining and want to be part of a journey that encourages personal and professional growth. At Lucas, our focus is on our people - the key to our success. Our goal is to offer employees an unparalleled experience, with opportunities to grow and improve the quality of their lives and the lives of their families. Role overview: The Temporary Office Worker will support the Quality Assurance team in maintaining and improving organizational standards. This role provides hands-on experience in quality control processes, documentation, and compliance activities within an office environment. Education: * Currently enrolled in a high school or college program (Business, Quality Management, or related field preferred). * Strong attention to detail and organizational skills. * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). * Excellent communication and problem-solving abilities. * Ability to work independently and as part of a team. EEO Statement: We offer equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state or local law. If you require assistance or reasonable accommodation in completing this application or during any aspect of the application process, please contact Human Resources at ************.
    $30k-39k yearly est. 41d ago
  • Front Desk Attendant (2nd shift)

    Aileron 3.9company rating

    Front desk agent job in Brookfield, WI

    The Hampton Inn Brookfield/Milwaukee is looking for a part-time, 2nd shift, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before you get your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! Our Brookfield home is off I-94, within five minutes of Ascension Hospital, Priedeman Business Center, and local dining. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $15.00/hour
    $22k-28k yearly est. 36d ago
  • Guest Service Agent

    Wauwatosa Milwaukee Homewood Suites By Hilton

    Front desk agent job in Milwaukee, WI

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $24k-30k yearly est. 14d ago
  • Front Desk Attendant

    FFC 4.5company rating

    Front desk agent job in Park Ridge, IL

    Benefits: Dental insurance Employee discounts Training & development Vision insurance Wellness resources We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC's core values. You'll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others. Position: Front Desk Attendant Job Type: Part-time Location: FFC Park Ridge Required Shifts: Wednesday 7PM - 11PM and Sunday 6AM - 1PM. Option to pick up shifts as needed. Compensation: $15 per hour Duties and Responsibilities: Greet members by name and create a great first impression of the club Check-in members and guests to the club Act as liaison between current and prospective members and Membership Department Answer incoming calls professionally Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed Perform opening and closing functions regarding the front desk Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift Attend all required department and club staff meetings Provide a clean, safe and healthy environment for members, guests, and co-workers What We Offer: Insurance - Dental and Vision 401K - with company match We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga) Other Perks of Working at FFC: Complimentary Club Membership to use any of our FFC locations! Open Door Policy - Your managers and the corporate team all have an open door policy Diverse and Inclusive Culture - Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment 25% discounts on Spa, Retail, and Fitness classes for all employees Employee appreciation programs Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines) and more Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire. Our Purpose:"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community. Compensation: $15.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $15 hourly Auto-Apply 9d ago
  • Guest Services Travel Agent

    Vacation Advertiser 4.4company rating

    Front desk agent job in Milwaukee, WI

    Guest Services Representative Do you love helping people plan unforgettable vacations? Vacation Advertiser is looking for enthusiastic and service-driven Guest Services Travel Agents to join our team! Key Responsibilities: Assist clients with travel inquiries, bookings, and itinerary changes Deliver exceptional support through phone, email, and chat communication Offer destination recommendations and travel tips Ensure smooth, enjoyable travel experiences for every client What We're Looking For: Strong customer service and communication skills Organized, friendly, and detail-oriented mindset Ability to resolve issues efficiently and professionally Experience in travel, hospitality, or customer service is a plus Comfortable using computers and digital platforms Benefits: Flexible scheduling to support a healthy work-life balance Access to industry training and ongoing professional development Special travel discounts and perks for personal use Opportunity to grow within the travel industry If you're ready to build a rewarding career while helping others explore the world, we want to hear from you. Apply today and start your journey with Vacation Advertiser!
    $26k-30k yearly est. Auto-Apply 60d+ ago
  • Athletics Front Desk Attendant

    Niles Park District

    Front desk agent job in Niles, IL

    The front desk attendant is responsible for the professional representation of the Niles Park District and activities within the Golf View, Grennan Heights, and LoVerde facilities. This is a part-time/year-round position. ESSENTIAL FUNCTIONS Practice customer service always and be aware that the front desk is the first thing our customers observe. Always wear proper attire and employee identification. Maintain order and cleanliness in all areas of the facility during entire shift including garbage cans outside the front door. Cleanliness includes floors, tables, garbage cans, counter tops, bleachers, benches, and glass on both windows of doors and windows which look into the gym. Assist and direct patrons regarding programs flyers on the counter, court location and other basic information. Process open play fees on Rec-trac, and handle other monies taken in for facility usage. Assist with program preparations as assigned by Athletic Director. Set up nets for volleyball and soccer, set up facility for games/practices Assist with special events/projects. Requirements Be at least 18 years old Possess high quality customer service skills Basic knowledge of cash handling and mathematics Ability to lift 25 lbs. The desk attendant must have the ability to interpret Park District policy and operating procedures to staff and public, and to maintain satisfactory working relationships with community groups and organizations. The desk attendant must exhibit good problem-solving ability and good judgment in keeping with the mission of the Park District Salary Description $15
    $24k-31k yearly est. 60d+ ago
  • Front Desk Receptionist

    Vision Source

    Front desk agent job in Niles, IL

    Join Our Visionary Team as a Front Desk Receptionist at Professional Eye Care Center in Niles, IL! Are you passionate about patient care and ready to be the welcoming face of a cutting-edge optical practice? Professional Eye Care Center is seeking a vibrant, customer-centric Front Desk Receptionist to join our dynamic team in Niles, IL! This is your chance to make a meaningful impact in the world of optometry while advancing your career in a supportive, innovative environment. What We Offer: Competitive Pay: $18-$22 per hour. Paid Lunch: Adds a day's pay to each biweekly paycheck. 4-Day Work Week (No Weekends): Enjoy a healthy work-life balance with a flexible schedule. Full Medical Benefits: We cover 100% of the employee's medical insurance premium. Simplified Employee Pension (SEP): Secure your financial future with our employee pension program. If you have a passion for providing exceptional customer service, an eye for detail, and a desire to join a forward-thinking optical team, we want to hear from you! Apply now to become a Front Desk Receptionist at Professional Eye Care Center and embark on a fulfilling career where every day brings new opportunities to improve the way people see the world.
    $18-22 hourly 35d ago
  • Receptionist - Pet Resort Front Desk | Part-time

    Tailchasers

    Front desk agent job in Barrington, IL

    Job Description Join Our Team at Tailchasers Barrington Pet Resort! Are you a vibrant, adept, and dependable individual looking for a rewarding role? Look no further than Tailchasers Barrington Pet Resort! With a legacy dating back to 1975, we are pioneers in the pet care industry, dedicated to providing exceptional service and support. Why Choose Us? Competitive Compensation: $16.00/hour + Tips Shifts: Monday - Friday, morning (6:50 AM - 11:00 AM) or afternoon (1:50 PM - 6:00 PM), and weekends (3:00 PM - 6:00 PM) Position Overview As a receptionist at Tailchasers, you'll be at the forefront of delivering top-tier customer service to both our human and furry clients. Your role will involve multitasking, managing a multi-line phone system, and utilizing our reservation program Gingr. You will also be expected to handle emails and document pets' belongings. This dynamic position also includes interaction with clients and their pets, light physical duties, and maintaining a clean office environment. What We Offer: Comprehensive training and ongoing support Competitive pay with opportunities for tips and bonuses Animal behavior education and pet first aid certification Advancement opportunities within our growing company Free puppy kisses and discounts on pet services Responsibilities: Manage a 2-line phone system and email inquiries Assist in receiving and returning pets to their owners Process payments accurately and efficiently Maintain office cleanliness and sanitation standards Coordinate with local veterinary offices and manage client reservations Engage warmly with clients visiting the facility Requirements: Authorized to work in the US Proven ability to work independently and as part of a team Strong multitasking skills and proficiency in computer operations Comfortable with extended periods of sitting and occasional standing, walking, and lifting (up to 40 lbs) Clear background check Excellent communication skills Ready to Join Us? If you're enthusiastic about providing exceptional customer service and thrive in a dynamic environment, apply now to become part of our fantastic team at Tailchasers Barrington Pet Resort! Powered by JazzHR IwD9XlDKf9
    $16 hourly 16d ago
  • Front Desk

    Prosmile

    Front desk agent job in Niles, IL

    Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further. Duties and Responsibilities Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards Maintains reception area and inventory control of office supplies, patient literature and all related items. Performs miscellaneous job-related duties as assigned Knowledge and Skills/Expected Competencies High School diploma or GED preferred Professional and compassionate demeanor Willingness to go above and beyond to ensure patient satisfaction Excellent interpersonal skills and communications abilities Impressive ability to efficiently manage multiple tasks Computer competent and ability to work a multi-line phone system Benefits Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including: Full Time We provide above industry standards for Personal Protective Equipment (PPE) Competitive pay Health & Dental insurance Dental discounts PTO Paid Holidays 401k Retirement Opportunities for growth Continuing education Flexible schedule Training support Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Destiny Dental, an affiliate of ProSmile, values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR xzz CnLAn0h
    $29k-37k yearly est. 15d ago
  • Front Desk Receptionist (Waukegan)

    Dental Dreams 3.8company rating

    Front desk agent job in Waukegan, IL

    The Role: Dental Dreams LLC in Waukegan, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Bilingual - Spanish fluency is a big plus! Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Genesis Orthopedics & Sports Medicine

    Front desk agent job in Gurnee, IL

    Job Description Front Desk Receptionist - Genesis Orthopedics & Sports Medicine Part -Time | In-Person | Gurnee, IL, United States Genesis Orthopedics & Sports Medicine is seeking a dynamic, detail-oriented, and reliable Front Desk Receptionist to join our clinical team. This full-time, on-site role is essential to delivering a seamless and welcoming patient experience. This position requires: Prior experience working at a medical office front desk, including patient check-in and check-out processes. Proficiency in insurance verification to ensure accurate coverage prior to patient appointments. Spanish language fluency to communicate effectively with our diverse patient population. Strong organizational skills and the ability to multitask in a fast-paced clinical setting. You will handle patient reception, insurance verification, scheduling, and administrative support, working closely with our clinical team to ensure efficient operations. Epic EHR experience and orthopedic front desk experience are highly valued. Key Responsibilities Greet and assist patients in alignment with our Mission and Values. Perform patient check-in/check-out, ensuring prior authorizations, accurate guarantor information, and all required paperwork are completed. Verify insurance coverage and collect co-pays, self-pay balances, and other billing-related payments. Schedule, confirm, and follow up on appointments and visits. Maintain accurate patient records and documentation. Collaborate with on-site clinical teams and off-site support staff. Keep the front desk area clean, organized, and patient-ready. Assist clinical staff with administrative tasks as needed. Schedule Part-time, Monday-Friday, 4-hour day shifts. Primary location: Gurnee, IL, United States (with potential temporary assignments to other locations as needed). Requirements Qualifications Education: High school diploma or equivalent (required) Associate degree or relevant training (preferred) Experience: Minimum 2 years in a medical front desk or customer service role (medical office experience required). Insurance verification experience (required). Epic EHR experience (preferred). Orthopedic front desk experience (preferred). Skills & Abilities: Fluent in English (required) and Spanish (required for patient interaction). Excellent verbal and written communication skills. Strong organizational skills with attention to detail. Ability to multitask and remain composed in a busy environment. Proficiency in scheduling systems and basic computer applications. Benefits About Genesis At Genesis Orthopedics & Sports Medicine, our mission is to improve the quality of life for our patients through advanced orthopedic and sports medicine care delivered with personalized attention. We believe in treating the whole person-physically and emotionally-while fostering lasting relationships. Our values: Compassion: We understand and care about what patients are going through. Excellence: We strive for exceptional quality and continuous improvement. Humility: We sacrifice for the good of the team and our patients. Faith: We believe the impossible is possible. Passion: We bring energy and optimism to every task, interaction, and project.
    $29k-37k yearly est. 17d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Racine, WI?

The average front desk agent in Racine, WI earns between $24,000 and $34,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Racine, WI

$29,000
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