The Office Receptionist serves as the first point of contact for employees, guests, and vendors at the onsite office location. This role supports daily front-desk, office operations, and administrative activities to help ensure smooth day-to-day operations.
This position is employed through a third-party payroll provider and assigned to work onsite at the company's office.
Payroll, benefits, and employment administration are managed by the third-party employer.
The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced office environment.
Key Responsibilities
FrontDesk & Visitor Management
Greeting and assist visitors, candidates, and vendors in a professional and courteous manner
Manage visitor sign-in, issue badges, and coordinate meeting room access
Answer and route incoming calls, emails, and general inquiries
Office Operations & Facility Support
Monitor and help maintain office cleanliness, organization, and safety standards
Coordinate with building management, maintenance teams, and service providers for facility-related needs
Assist with scheduling repairs, cleaning services, and building access requests
Support upkeep of meeting rooms, common areas, and shared office equipment (e.g., printers, copiers)
Purchasing, Inventory & Supplies
Manage ordering and inventory of office supplies, kitchen items, snacks, and beverages
Conduct regular inventory checks to ensure adequate stock levels
Coordinate with vendors on orders, deliveries, and issue resolution
Administrative & Business Support
Submit invoices, vendor bills, and expense documentation for processing
Provide administrative support for employee travel requests and documentation
Assist with onboarding coordination, including preparing workspaces, equipment, and welcome materials
Serve as a general administrative support resource for onsite office needs
Events & Onsite Support
Provide onsite support for meetings, workshops, company events, and visiting staff
Coordinate catering, room setup, materials, and logistics
Support planning for small celebrations, holiday events, and team activities
Mail, Shipping & Logistics
Manage incoming and outgoing mail, packages, and courier services
Coordinate shipments, returns, and other logistics requests
Qualifications
1-3 years of experience in office administration, receptionist, or similar roles
Bilingual preferred (English and Chinese) to support communication with vendors and stakeholders
Strong organizational skills with high attention to detail
Excellent interpersonal and communication skills
Ability to multitask and remain composed in a dynamic office environment
Reliable, proactive, and able to work independently
$32k-42k yearly est. 2d ago
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Receptionist
Wine Country Gift Baskets 4.1
Front desk agent job in Fullerton, CA
The Receptionist will serve as the first point of contact to employees, vendors and customers. The position will answer and transfer multiple lines to appropriate employees or departments. The position will also coordinate incoming & outgoing lobby traffic. The Receptionist will grant access to those entering the building (employees, visitors and vendors).
The Receptionist must display a professional demeanor and appearance at all times. The Receptionist position may be asked to carry out additional functions requested by Human Resources and/or the executive staff.
Specific Duties and Responsibilities:
The position will also assist with various administrative functions to include but not limited to:
Basic administrative functions
Track in and outgoing traffic of employees
Greet incoming vendors & candidates
Contacts Security for alarm purposes (fire, police, tests, etc.)
Coordinate/contact appropriate departments when state agencies arrive (OSHA, Health Department, Police Department, etc.)
Contact Security to report parking issues
Manages incoming traffic & visitor check-ins, logs, and badges
Assist with special projects for Human Resources
Knowledge:
Intermediate Microsoft Office knowledge such as: Word, Excel, and Outlook.
Typing & data entry skills (at least 30 WPM)
Microsoft Teams Software
Knowledge of general office duties (filing, faxing, and copying)
Education:
High School diploma or equivalent
Requirements:
Previous receptionist, general office and or administrative experience (minimum 2 years)
Bilingual Spanish Preferred
Intermediate MS Office Skills specifically Word & Excel
Professional, outgoing personality & demeanor.
$28k-34k yearly est. 2d ago
Guest Services Agent
Stonebridge Hospitality Associates 4.1
Front desk agent job in Aliso Viejo, CA
City, State:Aliso Viejo, California City, State:
Aliso Viejo, CA
Title: Guest Service Agent
FLSA:
Non-Exempt
Status:
Full-time
Reports to: Front Office Manager
Pay Range:
$18.00/hour
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
Previous experience in a hotel frontdesk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.
Work Environment:
Primarily indoor work within the hotel's frontdesk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule , including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-01-12
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
$18 hourly Auto-Apply 12d ago
Bin Stocking agent - Retirees Welcome
Lightning Bolt 3.7
Front desk agent job in Bloomington, CA
Job Description
Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY
Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4 hours / week
Travel costs will be compensated
We will provide training and all the tools needed to make this easy.
Job Duties: Scanning and Stocking Shelves
Performing VMI (vendor managed inventory)
This includes:
Driving to customer's sites within one hour. (mileage paid)
Stocking bins with fasteners and fittings
Scanning items that need to be replenished
Revisiting the following week to stock the items that have been delivered
Requirements:
Honest
Dependable
Good attitude & friendly
Have reliable transportation
Must have a cell phone with the ability to send email (data plan)
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$30 hourly 16d ago
Reservationist Specialist
Parker Palm Springs 4.4
Front desk agent job in Palm Springs, CA
Job Description
The Reservation Specialist is responsible for handling incoming phone reservation requests, processing email reservation requests and supporting the reservation needs for groups.
Runs all reservations entered for prior day; audits for accuracy; merges when necessary
Runs cancellation report for day prior; executes tasks as outlined on checklist
Check each reservation for accuracy (make changes, merge profiles, check rates, make appropriate VIP notes if necessary).
Check all OTA reservations for Monday- Sunday of following week to ensure accuracy of direct billing.
Input of all in house reservations.
Input of group codes for new groups.
Check all reservations arriving from date to 3 days out.
Filing and discarding of files as needed.
Answers reservation calls, faxes, e-mails, checks availability, rates and book reservations.
Handle all calls coming in from CRS.
Check webmail, Accountsupport.com daily for messages from CRS. (Correct and solve problems accordingly)
Processes group reservation requirements per contract; executes tasks outlined on checklist
Ensure all package reservations are noted with appropriate comments, includes proper set-up of coupons, and sets up routing
Sends confirmations daily for all reservations processed
Attends weekly Resume meeting
Hourly Rate is $20.00 per hour.
$20 hourly 2d ago
FRONT DESK AGENT - PART TIME
Soul Community Planet
Front desk agent job in Laguna Beach, CA
FRONTDESKAGENT - PART TIME - $21.00/hourly The FrontDeskAgent will be the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. As a FrontDeskAgent, you will play a key role in creating a positive and welcoming experience for our guests.
The FrontDeskAgent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the SCP's Culture & Core Values.
The FrontDeskAgent is required to accurately record all hours of work using SCP's timekeeping system. Accurately recording time is required to ensure that the FrontDeskAgent is paid for all hours worked as required by the wage and hour laws. Working "off the clock" is strictly prohibited. If any manager or supervisor directs you to or suggests that you should, perform work while not "on the clock," you must notify the Regional Director of People Services immediately. Similarly, the FrontDeskAgent is not permitted to perform work after hours or from home without specific direction from their supervisor. In the event such work is authorized, all time spent working must be reported on the employee's time record.
The Job
* Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
* Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
* Follow Hotel policies with lost and found items.
* Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
* Continuously promote sanitation, safety, and security efforts.
* Encourage Social Media/5-star compliments or reviews on OTA's.
* Greet guests warmly and efficiently, processing check-ins and check-outs with accuracy and speed.
* Maintain knowledge of Hotel features/services, hours of operation, room types, rates and numbers, layout, decor, appointments, special packages and promotions, daily count, expected arrivals and departures, group activities, and departmental policies and procedures.
* Manage reservations and room assignments, ensuring accuracy and availability.
* Process payments and handle guest accounts, adhering to company policies and procedures.
* Respond to guest requests and concerns promptly and professionally, resolving issues to their satisfaction.
* Responsible for maintaining an efficient and effective flow of information with guests, team members, managers, housekeeping, and other departments within the Hotel.
* Upsell hotel services and amenities to maximize revenue opportunities.
* Maintain a clean and organized frontdesk area, ensuring a professional appearance.
* Collaborate effectively with other departments to provide seamless service to guests.
* Follow all safety and security protocols to ensure the well-being of guests and staff.
* Ensure security of guest room access.
* Maintain confidentiality, security, and integrity of organizational data.
* Inspect, plan, and ensure that all materials and equipment are in complete readiness for service.
* Maintain knowledge of correct maintenance and use of equipment.
* Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
* Access all functions of computer/software systems.
* Other duties as assigned.
Requirements
Job Requirements
* Must be a United States citizen or possess a valid work permit.
* Must be able to read, write, and speak English. Fluency in other languages is beneficial.
* Must be able to accurately follow instructions, both verbally and written.
* Ability to work a flexible schedule that may include evenings, weekends, and holidays.
* Must be able to work in a fast-paced environment with urgency and empathy.
* Outstanding coordination and multi-tasking abilities.
* Professional in appearance and demeanor.
* Ability to learn, understand, and work within POS, PMS, CRM, and other Hospitality-specific software systems.
* Must have general computer skills including Microsoft Office and Google Suite.
* Must have the ability to deal effectively and interact well with guests, vendors, and team members.
* Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
* Ability to calculate figures and amounts using basic math.
Supervision
* Reports to the Front Office/Desk Manager.
Education and Experience
* High school diploma or equivalent.
* Previous customer service experience is required.
* Previous FrontDesk experience preferred.
* Familiarity with hotel reservation systems (experience with specific systems is a plus
* State Alcohol Serving Certificate.
Working Conditions
* Must be able to stand and move freely about the property for the majority of the shift.
* Must be able to occasionally lift, carry, push & pull up to 50 lbs.
* Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
* Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
* While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat).
* Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
* Noise level is usually moderate.
$21 hourly 60d+ ago
Reservationist Specialist
Parker Management Florida, LLC 4.2
Front desk agent job in Palm Springs, CA
The Reservation Specialist is responsible for handling incoming phone reservation requests, processing email reservation requests and supporting the reservation needs for groups.
Runs all reservations entered for prior day; audits for accuracy; merges when necessary
Runs cancellation report for day prior; executes tasks as outlined on checklist
Check each reservation for accuracy (make changes, merge profiles, check rates, make appropriate VIP notes if necessary).
Check all OTA reservations for Monday- Sunday of following week to ensure accuracy of direct billing.
Input of all in house reservations.
Input of group codes for new groups.
Check all reservations arriving from date to 3 days out.
Filing and discarding of files as needed.
Answers reservation calls, faxes, e-mails, checks availability, rates and book reservations.
Handle all calls coming in from CRS.
Check webmail, Accountsupport.com daily for messages from CRS. (Correct and solve problems accordingly)
Processes group reservation requirements per contract; executes tasks outlined on checklist
Ensure all package reservations are noted with appropriate comments, includes proper set-up of coupons, and sets up routing
Sends confirmations daily for all reservations processed
Attends weekly Resume meeting
Hourly Rate is $20.00 per hour.
$20 hourly Auto-Apply 2d ago
Front Desk Agent - Renaissance Palm Springs Hotel
Huntremotely
Front desk agent job in Palm Springs, CA
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Hourly Rate Range:
The hourly rate for this position ranges from $16.50 to $18.50, depending on experience and qualifications.
$16.5-18.5 hourly 1d ago
Reservationist
Transdevna
Front desk agent job in Irvine, CA
Transdev in Irvine, CAis hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Competitive compensation package of minimum$18.13/hr - $18.67/hr
Benefits include:
+ An excellent benefits package including medical, vision, and dental coverage and 401 (k) savings plan
+ Paid holidays, vacation, and sick time
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system.
+ Enter new customer information and changes into the system.
+ Enter data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in the operations and procedures manual.
+ Resolve service-related complaints.
+ Documents trip authorization according to procedures.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ Reservationist or customer service experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Exercise professional telephone etiquette.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at******************** watch an overview video at******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please *******************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
California applicants:PleaseClickHerefor CA Employee Privacy Policy.
Job Category: Operations Support
Job Type: Full Time
Req ID: 7037
Pay Group: 2V9
Cost Center: 55373
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
$18.1-18.7 hourly 16d ago
Guest Service Agent
Dkn Hotel Group 3.8
Front desk agent job in San Bernardino, CA
Essential Functions and Responsibilities of the job include but are not limited to:
Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
Communicate effectively with guests and fellow team members.
Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied.
Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability.
Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out.
Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing DKN's reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests.
Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
Control cash and credit transactions at the frontdesk and maintains complete responsibility for personal bank as specified by hotel policy.
Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by guests in a timely manner.
Contribute to and maintain established information and communication sources such as department and frontdesk log books in order to enhance department communications and operations.
Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
Deliver DKN's "Home Away From Home" experience
Perform other duties as assigned, requested or deemed necessary by management.
*Management retains the discretion to add or change the duties of the position at any time. *
Supervisory Responsibility:
None
Independent Judgment Used:
Often within the guidelines established by management and to the extent of operating within the Company policies and procedures.
Working Conditions/Environment:
Frontdesk/lobby area. Access to entire interior and exterior of property.
Qualifications
Knowledge/Education/Experience:
Minimum of one (1) year or related experience preferred. Knowledge of hotel frontdesk operations and procedures desirable.
Skills/Abilities/Other Requirements:
English speaking. Good customer service, communication skills (written and verbal) and attention to detail. Ability to prioritize, organize and make good judgments. Basic accounting procedures, typing, cash register and computer skills. Dependable.
Physical Requirements:
Standing for long periods of time. Frequently walking indoors, outdoors, up and down stairs, sitting, bending, stooping, twisting, reaching, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 20 lbs.
Additional Comments:
Must be aware of the importance of safety and security.
Endeavor to be conscious of safety and security at all times.
Living the DKN Values' behaviors
Friendly and courteous to guests and fellow team members at all times.
$32k-38k yearly est. 12d ago
Guest Service Agent
San Bernardino Staybridge Suites By IHG Loma Linda
Front desk agent job in San Bernardino, CA
Job Description
Guest Service Agent/FrontDeskAgent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDeskAgent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$31k-39k yearly est. 12d ago
Guest Service Agent
Rancho Cucamonga Homewood Suites By Hilton
Front desk agent job in Rancho Cucamonga, CA
Job Description
Guest Service Agent/FrontDeskAgent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDeskAgent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$31k-39k yearly est. 23d ago
Guest Service Agent
Ontario Springhill Suites By Marriott
Front desk agent job in Ontario, CA
Job Description
Guest Service Agent/FrontDeskAgent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDeskAgent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$31k-39k yearly est. 24d ago
Guest Service Agent
Temecula Staybridge Suites By IHG
Front desk agent job in Temecula, CA
Job Description
Guest Service Agent/FrontDeskAgent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDeskAgent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$31k-39k yearly est. 5d ago
PBX Operator/Guest Service Agent
Europa Village Winery and Resort
Front desk agent job in Temecula, CA
Benefits:
Company parties
Dental insurance
Employee discounts
Free uniforms
Vision insurance
401(k)
Free food & snacks
Health insurance
Parental leave
Wellness resources
Europa Village Highlights:
Europa Village Wineries and Resort is a destination location in Temecula Valley Wine Country. We are a hospitality company rooted in family, and we welcome members and guests to enjoy a stay or a day in our European themed villages. We represent the countries of Italy, Spain and France and have multiple event spaces, tasting rooms, restaurants, overnight accommodations, and retail venues on our one-hundred-acre property. Our venue is the perfect place for weddings, corporate retreats, and private events providing different experiences through our unique function areas and themed menus. We employ enthusiastic associates who enjoy providing excellent customer service and desire to create lasting memories for our members and guests.
Europa Village is looking to fill the position of a part-time PBX Operator. The ideal candidate will have a passion for service with an out-going, self-motivated and energetic personality. This candidate must have excellent communication skills and a clear speaking voice. Previous PBX experience is a plus.
Responsibilities Specific to PBX Operator
Possesses and lives Europa Village core values.
Answers incoming calls from outside and inside the resort promptly and in a friendly, professional manner.
Ensures effortless communication between all parts of the resort remain intact.
Able to take complete and correct messages and relay them as quickly and efficiently as possible to guests and various Europa Village employees.
Transfers calls to the appropriate person and/or department.
Maintains a working knowledge of all aspects and functions of Europa Village, including current and upcoming special events, to accurately inform guests.
Able to assist in making reservations for hotel stays and restaurant dining.
Performs clerical duties, such as typing, copying, and scanning documents.
Effectively resolves minor guest conflicts/complaints calmly and effectively. Notifies management of any issues that cannot be resolved easily and swiftly.
Other duties that may be assigned.
Responsibilities Expected of All Villagers
Create and foster an environment of “teamwork” by helping fellow employees or guests without a second thought.
Be comfortable working at a desk for long periods of time.
Be able to communicate Europa Village's story.
Ability to treat all associates and guests in a respectful manner.
Arrive at work prepared with excellent personal presentation standards and clean, pressed uniform and appropriate slacks and shoes.
Arrive on time and be respectful of attendance and punctuality.
Adhere to Europa Village policies and procedures.
Be hospitable, welcoming, and exhibit a positive attitude and willingness to assist where necessary.
Hours for this PBX position: Open Availability
Must be available to work weekends and holidays.
Compensation: $18.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$18-18 hourly Auto-Apply 60d+ ago
Guest Service Agent Full Time
Monrovia Townplace Suites By Marriott
Front desk agent job in Monrovia, CA
Job Description
Guest Service Agent/FrontDeskAgent-Full Time
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDeskAgent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$32k-39k yearly est. 31d ago
Front Office Agent
Peregrine Hospitality
Front desk agent job in Cathedral City, CA
Essential Functions • Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. • Register guests into the computer system, verifying reservation details and processing payments. • Handle cash and balance the cash drawer, maintaining accurate financial records.
• Provide guests with information about hotel facilities and local attractions.
• Assist guests with check-out, ensuring all services are correctly accounted for and
processing various forms of payment.
• Field guest complaints, conduct research, and resolve issues to ensure guest
satisfaction.
• Maintain extensive knowledge of the hotel's services, facilities, and the local area.
• Follow hotel policies and procedures, including safety and security standards, and
continuously strive to improve operational standards.
• Participate in upselling and promoting marketing programs to enhance guest
experience and hotel revenue.
• Work cohesively with the team, supporting management and collaborating
professionally with co-workers.
Skills and Abilities
• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Requires effective communication skills, both verbal and written, with the ability to
upsell guests into rooms that fit their needs.
• Must possess basic computer skills.
• Strong attention to detail and the ability to handle multiple tasks simultaneously.
• General knowledge of the city where the hotel is located and its attractions.
• Extensive knowledge of the hotel, its services and facilities.
• Ability to handle cash and balance cash drawer required.
• Strong team player, able to partner with management and other employees in a
professional manner.
Job Qualifications/Requirements
Education: High School diploma or GED equivalence
Experience: 1 year of Customer Service experience preferred
Additional: Will be required to work flexible scheduled shifts based on business needs
Physical Requirements
The minimum physical requirements for this position include but are not limited to:
• Must be able to lift and/or carry up to 40 pounds frequently to assist guests
• Ability to stand for extended periods of time
• Ability to hear, understand and communicate orally and in writing to communicate
with staff, vendors, and guests a normal in-person and phone conversation
• Ability to bend and twist, push, and pull, stoop, and kneel
• Ascend and descend a ladder
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential
function satisfactorily. Reasonable Accommodations may be made to enable qualified
individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, disability, or status as a protected veteran. If you need
accommodation for any part of the application process because of a medical condition or
disability, please contact: *******************************.
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug
Free workplace
$36k-45k yearly est. 12d ago
Guest Service Agent
Lake Forest Springhill Suites By Marriott
Front desk agent job in Lake Forest, CA
Job Description
Guest Service Agent/FrontDeskAgent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDeskAgent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$31k-39k yearly est. 6d ago
Guest Service Agent
Lake Forest Towneplace Suites By Marriott
Front desk agent job in Lake Forest, CA
Job Description
Guest Service Agent/FrontDeskAgent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/FrontDeskAgent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$31k-39k yearly est. 29d ago
Bin Stocking agent - Retirees Welcome
Lightning Bolt 3.7
Front desk agent job in Riverside, CA
Job Description
Job Title: Bin stocking agent Starting Pay: $30/hour RETIREES WELCOME TO APPLY
Hours: VERY Flexible, but must be performed within standard business hours which we consider 7am-5pm M-F Part-time: Approximately 4 hours / week
Travel costs will be compensated
We will provide training and all the tools needed to make this easy.
Job Duties: Scanning and Stocking Shelves
Performing VMI (vendor managed inventory)
This includes:
Driving to customer's sites within one hour. (mileage paid)
Stocking bins with fasteners and fittings
Scanning items that need to be replenished
Revisiting the following week to stock the items that have been delivered
Requirements:
Honest
Dependable
Good attitude & friendly
Have reliable transportation
Must have a cell phone with the ability to send email (data plan)
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How much does a front desk agent earn in Redlands, CA?
The average front desk agent in Redlands, CA earns between $29,000 and $43,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.
Average front desk agent salary in Redlands, CA
$36,000
What are the biggest employers of Front Desk Agents in Redlands, CA?
The biggest employers of Front Desk Agents in Redlands, CA are: