Front desk agent jobs in Reno, NV - 123 jobs

Why us? The Coachman Hotel is seeking our next Front Desk Agent! Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Salary USD $18.50 - USD $20.00 /Hr.

Job Description has up to a $1,000 hiring bonus The Reservation Agent is responsible for providing efficient and friendly service to all guests who contact the Call Center by making hotel reservations and connecting calls to the correct department. This is an in person position only. Duties: Promptly answer calls and greet guests with friendly and sincere service. listen to and understand requests, respond with appropriate action, and provide accurate information. Manage and create room reservations. Effectively communicate with guests, coworkers and management via email and profile notes Maintain a high level of attention and accuracy. Ensure guest satisfaction by managing service failures, problem solving and prioritizing guest needs. Maintain an environment of respect for every guest. Qualifications: Must be at least 18 years of age. High school diploma or G.E.D. required. Minimum one year of customer service experience preferred. Capable of learning and effectively using a variety of computer applications and software such as LMS, CMS/ACSC, TIX and more. Ability to remain alert in a high volume, ever-changing task environment, follow detailed procedures and ensure accuracy in documentation, communication and data input. Must be able to communicate clearly in English.

Atlantis is currently seeking a Spa Reservation Agent. The Reservation Agent is responsible for providing guests with comprehensive and professional guidance regarding spa procedures and services, as well as booking all spa treatments. Shift Varies Responsibilities Schedules Spa/Salon appointments and makes reservations. Maintains the appointment calendar and confirms all Spa appointments. Assists walk-in guests who do not have appointments and books them as soon as possible. Ensures timely services to all guests, keeping with a scheduled time line to provide an optimal number of guests accommodated. Maintains a working knowledge of all services and products offered at the Spa. Promotes the sales of additional Spa services ensures appropriate stock of supplies necessary to effectively perform job responsibilities. Maintains a neat and orderly work area and assists in the appearance and cleanliness of the Spa. While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus. Qualifications Must be at least 18 Years of age Previous experience within call center or customer service environment preferred Knowledge of call center telephony and technology Must have a clear speaking voice and demonstrate strong interpersonal, analytical and organization skills Proficient in relevant computer applications (Office, Word, Excel, HAL, LMS, Hotel Extranets) Knowledge of customer service principles and practices Knowledge of administration and clerical processes ***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. *** Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following: Comprehensive benefits (medical, dental, vision, supplemental coverage) 401K retirement savings plan + discretionary match Education Tuition Reimbursement Program Paid Vacation Holiday Pay Weekly Resort Prizes Career Development and Training Workshops FREE daily meal Internal Advancement We can recommend jobs specifically for you! Click here to get started.

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs. Duties: * Check hotel guests in and out. * Maintain a bank and perform cashiering duties. * Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge). * Maximize revenue with suite upgrades and rate integrity. * Maintain a clean, presentable, and welcoming workspace. Qualifications: * Must be at least 18 years of age. * High school diploma or equivalent. * Front Desk and customer service experience required.

Full-time Description At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it's back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. Front Desk Agent shift available: The hotel front desk agent performs all services necessary for hotel registration including greeting guests, assigning rooms, checkouts and receipt of payment. Must be 21+ and able to obtain/maintain a gaming card. You'd make a great front desk agent if you: Consider yourself a “people person,” and enjoy meeting others. Love working as a team and appreciate the chance to collaborate. Understand how to create a great guest service experience. Have a focus on quality and take pride in your work Are open to learning new things (especially the latest property promotions and events!) Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Benefits: We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few. FREE EMPLOYEE MEAL per shift! Requirements Must be 21 years of age. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Day shift Holidays Monday to Friday Weekend availability Salary Description 15.00-17.00 DOE

HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay * Come join the best team in the beautiful Tahoe Seasons Resort! As part of the Hilton family, you will enjoy great benefits, a team that feels like family and a career that will inspire you. Why do Team Members like working for us? * Competitive hourly base pay and positive team environment * Daily Pay* - get your earned pay any time before payday * Discounted hotel rates worldwide * 401(k) program with company match * Employee stock purchase program * Generous Paid Time Off Program and Paid Sick Time * Recognition Programs and Rewards * Tuition reimbursement * Numerous learning and career advancement opportunities * And more! What will I be doing? As a Front Desk Clerk, you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: * Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. * Inputs information into the computerized reservations' system to update and maintain records. * Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. * Generates invoices and collects monies due through the rental program and through merchandise sales. * Maintains safety deposit boxes. * Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. * Prepares and consistently restocks the front desk with supplies including preparing arrival packets. * Provides information on area attractions and resort amenities. * Type correspondence and reports for management as needed. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: * Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. * A courteous, professional attitude and presentation need to prevail when handling upset guests and difficult situations. * Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. * Ability to bend, stoop, walk and lift/push/pull up to 25 lbs. with or without reasonable accommodation * Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodations * Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. * 6 months Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Front Desk/Guest Services Agent * Cash/credit card transactions * Resort Hospitality or related industry The hourly rate for this role is between $20.00 -$20.50 based on experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be doing? As a Front Desk Clerk you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: * Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. * Inputs information into the computerized reservations' system to update and maintain records. * Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. * Generates invoices and collects monies due through the rental program and through merchandise sales. * Maintains safety deposit boxes. * Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. * Prepares and consistently restocks the front desk with supplies including preparing arrival packets. * Provides information on area attractions and resort amenities. * Type correspondence and reports for management as needed. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: * Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. * A courteous, professional attitude and presentation need to prevail when handling upset guests and difficult situations. * Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. * Ability to bend, stoop, walk and lift/push/pull up to 25 lbs. with or without reasonable accommodation * Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodations * Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. * 6 months Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Front Desk/Guest Services Agent * Cash/credit card transactions * Resort Hospitality or related industry The hourly rate for this role is between $20.00 -$20.50 based on experience

Job Title: Remote Guest Service Agent Hourly Pay: $15 - $21/hour We are looking for a friendly and enthusiastic Guest Service Agent to join our team! In this role, you will provide exceptional customer service by assisting with check-ins, check-outs, and addressing inquiries or concerns. If you are passionate about hospitality and enjoy creating positive guest experiences, we want you on our team. Job Responsibilities: Welcome guests warmly upon arrival Check guests in and out, ensuring accurate information Address guest inquiries about services, amenities, and local attractions Resolve guest complaints or concerns efficiently, ensuring satisfaction Assist with reservations, updates, and cancellations Maintain a clean, organized front desk area Coordinate with housekeeping, maintenance, and other departments Answer phone calls and respond to emails promptly Process payments and provide accurate billing statements Handle guest requests like wake-up calls, transportation, or special accommodations Qualifications: High school diploma or equivalent required Previous customer service experience, ideally in hospitality Excellent communication and interpersonal skills Strong problem-solving abilities with a customer-first mindset Ability to multitask in a fast-paced environment Basic computer skills and hotel management software experience preferred Ability to maintain professionalism and a positive attitude Perks & Benefits: Competitive pay: $15 - $21/hour Health, dental, and vision insurance plans Paid time off and sick leave Employee discounts on accommodations and services Training and development opportunities Friendly, supportive team environment

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for welcoming and providing service to guests of the hotel. Responsibilities: Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to supervision. Handles assigned bank in accordance to established internal controls properly and performs accurately account postings to guest folios. Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk's daily operation. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Able to articulate amenities menu and process guests' orders and make reservations on behalf of the guest Maintains guest folios, ensuring all room charges and credits are recorded in a timely manner. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Brings any problems to the attention of the manager or supervisor on duty. Must be able to wear a face mask during shift. Performs related duties as assigned. Qualifications: Ability to deal effectively and professionally with the public required. Previous experience with computers preferred. Excellent oral and written communication preferred. Typing and computer knowledge preferred. Regular attendance and ability to work various shifts and overtime when required. Education and/or Experience: High school diploma or equivalent required. Experience with hotel operating systems preferred. Language Skills: Must be able to effectively communicate in English. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Good money management skills required. Computer Skills: Basic computer and typing experience preferred. Reasoning Ability: Planning, Remembering Details, Using Arithmetic, Reading, Making Decisions, Working Rapidly, Working at Various Tempos, Concentrating Amid Distractions, Remembering Names and Faces, Examining & Observing Details. Physical Demands: Standing, Walking, Reaching, Hearing, Lifting 20lbs, Bending/Stooping, Observing, Stretching, Turning. Work Environment: Inside, Dry, Noisy. What's in it for you: · Competitive Salary with annual performance reviews · Comprehensive health coverage plan that includes medical, dental, and vision · 401(K)/ Company Match · Access Perks and Childcare discounts Target Salary Range: $15.25

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for welcoming and providing service to guests of the hotel. Responsibilities: * Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures * Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to supervision. * Handles assigned bank in accordance to established internal controls properly and performs accurately account postings to guest folios. * Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk's daily operation. * Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. * Able to articulate amenities menu and process guests' orders and make reservations on behalf of the guest * Maintains guest folios, ensuring all room charges and credits are recorded in a timely manner. * Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. * Brings any problems to the attention of the manager or supervisor on duty. * Must be able to wear a face mask during shift. * Performs related duties as assigned. Qualifications: Ability to deal effectively and professionally with the public required. Previous experience with computers preferred. Excellent oral and written communication preferred. Typing and computer knowledge preferred. Regular attendance and ability to work various shifts and overtime when required. Education and/or Experience: High school diploma or equivalent required. Experience with hotel operating systems preferred. Language Skills: Must be able to effectively communicate in English. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Good money management skills required. Computer Skills: Basic computer and typing experience preferred. Reasoning Ability: Planning, Remembering Details, Using Arithmetic, Reading, Making Decisions, Working Rapidly, Working at Various Tempos, Concentrating Amid Distractions, Remembering Names and Faces, Examining & Observing Details. Physical Demands: Standing, Walking, Reaching, Hearing, Lifting 20lbs, Bending/Stooping, Observing, Stretching, Turning. Work Environment: Inside, Dry, Noisy. What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Target Salary Range: $15.25

Our client, a luxury hotel in downtown Reno, Nevada is seeking a Front Desk Associate to join the team. We are looking for highly organized candidates with excellent people skills who can work flexible shifts, 7am-3:30pm; 11am-7:30pm, and 3pm-11:30pm. In this position, you will be responsible for providing front desk services to guests, undertaking various administrative duties, in addition to other duties as assigned. The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Pay: $18.75/hr - Paid weekly Must be able to work flexible shifts, 7am-3:30pm; 11am-7:30pm, and 3pm-11:30pm. Front Desk Associate Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Processing meal and beverage requests. Accommodating general and unique requests. Diffusing conflict or tense situations with guests. Front Desk Associate Requirements: High school diploma or GED. 2+ years experience as front desk associate, customer service, or similar role preferred. Proficient in utilizing the Property Engagement Platform (PEP) Certificate or diploma in hospitality advantageous. Exceptional interpersonal skills. Excellent written and verbal communication. Good time management and organizational skills. Conflict resolution experience. Patience and good listening skills. Flexible schedule, including weekends and holidays.

Overview A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget Hotel & Casino. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity). Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for verifying reservation information, registering guests, and securing payment for hotel guests upon arrival. Responsible for orientating guests to hotel, providing general information, and responding to guest inquiries as requested. Maintains a cash bank ensuring accurate processing of cashier transactions and daily deposits. Responsible for posting of guest charges to established hotel accounts. Responsible for cashiering functions to include but not limited to cash and credit card settlements. Responsible for the sales and redemption of hotel gift certificates. Processes new card accounts, produces cards, and distributes brochures to registered hotel guests only. Has access to the system player rating to input hotel reservations. This position does not have the ability to modify player ratings or make a comp decision based on a player rating. Explains the player rating system and card benefits to hotel guests. Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service. Performs any other duties as assigned. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous work experience as a front desk agent, reservations or hotel cashiering experience preferred Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time. Effective written and verbal communication skills essential as majority of work time is spent interacting with hotel guests and staff. Must be able to speak English. Professional appearance and demeanor. Ability to work in a fast-paced environment. Knowledge of the local area and attractions is a plus. Minimum age requirement is 18. EDUCATION and/or EXPERIENCE: Associate's degree preferred. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full , contact the Human Resources department at the location in which you are applying. #GNLT Pay Range USD $15.00 - USD $16.00 /Hr. Tipped Position This position does not earn tips QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous work experience as a front desk agent, reservations or hotel cashiering experience preferred Must be guest oriented and have excellent customer service skills. Ability to stand for extended periods of time. Effective written and verbal communication skills essential as majority of work time is spent interacting with hotel guests and staff. Must be able to speak English. Professional appearance and demeanor. Ability to work in a fast-paced environment. Knowledge of the local area and attractions is a plus. Minimum age requirement is 18. EDUCATION and/or EXPERIENCE: Associate's degree preferred. What we offer you: Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. #GNLT

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 12 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.

Position Title: Front Desk Agent $15.00 Per Hour Full Time The Front Desk Agent at The Federal Hotel is a dynamic Team Member responsible for adhering to Choice brand guidelines, following policies and have effective conflict resolution techniques. The ideal candidate will show commitment to delivering the highest level of guest satisfaction. Minimum Qualifications: Team members and candidates must meet the minimum qualifications to be considered for this specific position: • Relative experience within the hotel industry preferred. • Basic understanding of how travel planning websites, such as Booking.com, Travel Advisor, and others work and operate. • Intermediate or advanced knowledge of Microsoft Office programs, such as Outlook, Excel, Word, and OneNote. • Must practice and demonstrate outstanding guest service, in specific but not limited to, the ability to remain calm and act professionally towards irate guests. • Must maintain a high level of attention to detail, including while performing multiple tasks at one time (“multitasking”). • Must have a flexible work schedule that allows for the ability to work varied shifts, including weekends and holidays. Essential Duties: Team members and candidates must be able to perform the following duties with or without a reasonable accommodation: • Assist guests with check in and check out procedures respectively. • Process cash and card transactions for all amounts owed from services rendered. • Process reservation requests both in person and via phone, email, or other means of communication, ensuring all applicable and required information is obtained. • Greet and welcome all guests coming into the building while maintaining a friendly and approachable demeanor. • Answer all incoming calls and assist guests over the phone and/or transfer to rooms or the appropriate individual. • Answer guest inquiries regarding food choices, transportation options, entertainment venues, etc. • Assist in evacuation procedures as needed. • Serve as announcer in the event that a fire alarm is triggered, using the annunciator panel located near the copiers. • Assist guests in handling and/or delivering luggage items, newspapers, messages, packages, and other amenities/requested items as needed. • Use two-way radios to convey information, announcements, or requests to other departments as needed using professional and standard radio etiquette. • Maintain an up-to-date knowledge of outside attractions, special events, amenities within the Casino including players club information and events, and other local area attractions to better serve and inform our guests. • Stock snack item areas, including refreshment refrigerators and alert management in the event of low stock items. • Communicate effectively between other team members, including Engineering and Housekeeping, to ensure guest requests, work orders, and other misc. requests are handled. • Complete other tasks and responsibilities as assigned by management and leadership teams, including tasks that may not be assigned though required to perform and complete to ensure business success. Note: The above functions are essential duties as required to be performed by team members within this classification. The list above does not constitute an exhaustive list of all duties that may be performed. Required Licenses: None.

HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay * Come join the best team in the beautiful Tahoe Seasons Resort! As part of the Hilton family, you will enjoy great benefits, a team that feels like family and a career that will inspire you. Why do Team Members like working for us? Competitive hourly base pay and positive team environment Daily Pay* - get your earned pay any time before payday Discounted hotel rates worldwide 401(k) program with company match Employee stock purchase program Generous Paid Time Off Program and Paid Sick Time Recognition Programs and Rewards Tuition reimbursement Numerous learning and career advancement opportunities And more! What will I be doing? As a Front Desk Clerk, you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Inputs information into the computerized reservations' system to update and maintain records. Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. A courteous, professional attitude and presentation need to prevail when handling upset guests and difficult situations. Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. Ability to bend, stoop, walk and lift/push/pull up to 25 lbs. with or without reasonable accommodation Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodations Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. 6 months Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Front Desk/Guest Services Agent Cash/credit card transactions Resort Hospitality or related industry The hourly rate for this role is between $20.00 -$20.50 based on experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. A courteous, professional attitude and presentation need to prevail when handling upset guests and difficult situations. Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. Ability to bend, stoop, walk and lift/push/pull up to 25 lbs. with or without reasonable accommodation Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodations Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. 6 months Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Front Desk/Guest Services Agent Cash/credit card transactions Resort Hospitality or related industry The hourly rate for this role is between $20.00 -$20.50 based on experience What will I be doing? As a Front Desk Clerk you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Inputs information into the computerized reservations' system to update and maintain records. Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.

Company Introduction: WC Health provides patients with comprehensive and integrated health care focused on mental health and behavioral health. As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve. Our wrap-around services include psychiatry, substance abuse services, medication assisted treatment for those in recovery, housing, pharmacy, transportation, case management, therapy and other mental health services. Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team. To learn more about our company, please visit our website at ***************** Objective: WC Health is seeking a full-time Medical Assistant with experience in both back-office and front-office duties, preferably within mental health or behavioral health services. We are looking for an individual who is interested in a long-term opportunity to grow and develop into the best version of themselves, while providing essential care to patients within the behavioral health system. Essential Job Functions: Assist patients by helping them connect to telehealth services either at their home or in clinic or by providing in-clinic, in-person visits and rooming patients throughout the day. Document patient histories, including medical and substance abuse histories, and measure vital signs such as weight, height, blood pressure, pulse, and temperature. Perform MA procedures under the supervision of a Nurse Practitioner or Medical Doctor, including blood draws, ECGs, point-of-care testing (e.g., urine drug screens), and other duties as needed. Provide patient education and instructions as directed by the Nurse Practitioner or Medical Doctor. Ensure all reports, results, lab orders, and imaging requests are available and properly documented for providers prior to patient appointment and maintain chart preparation. Maintain patient records by preparing charts, updating encounter summaries, referral notes, and uploading all documents accurately and promptly prior to follow-up visits. Maintain exam rooms stocked with necessary medical supplies and monitor inventory to prevent delays in patient care. Handle administrative MA tasks such as returning patient messages, acting as a liaison between patients, physicians, and outside community contacts. Ensure all paperwork and documentation are accurately reflected in patient charts before returning calls, releasing information, or confirming details, maintaining HIPAA compliance and adhering to privacy regulations. Follow all triage procedures and office SOPs, staying current with clinic training needs through in-office and virtual training sessions through Trainual. Manage a high volume of patient visits, including in-person, telehealth at home, and clinic telehealth appointments. Continue to expand medical knowledge on substance abuse, psychiatric medications, adverse effects, regulations of controlled and maintenance medications, and complete prior authorizations with proper medication education. Be adaptable and cross-trained to cover various clinic roles, including floating to meet clinic needs, and remain flexible with changes and growth. Maintain excellent work ethic, communication, and teamwork while independently completing assigned tasks efficiently. Check in and out patients, monitor schedules, and complete intake paperwork and other administrative duties as needed. Perform all other duties as assigned by the Clinical Manager, including front desk responsibilities and additional MA tasks. Knowledge, Skills, and Abilities: Proficient in venipuncture, point-of-care testing, and triaging process Capable of working independently with minimal supervision Strong organizational skills to manage multiple tasks efficiently Excellent time management abilities to prioritize and complete duties promptly Reliable with excellent attendance and punctuality Experience working in a psychiatric or mental health clinic is preferred but not necessary Position Type: Full- Time Education and Experience: Experienced Medical Assistant with a minimum of 1-2 years experience Experience in Mental Health or Behavioral Health and or Family Practice is preferred but not necessary EMR (electronic medical record) previous experience required Must be able to pass a drug and background check. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Ability to Commute: Reno, NV 89502 (Required) Ability to Relocate: Reno, NV 89502: Relocate before starting work (Required) Work Location: In person Must be able to pass a drug and background check.

We are looking for an experienced Dental Front Office Assistant to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible. ESSENTIAL FUNCTIONS: Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily Ensure patients are comfortable while in the office Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable) Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances Inventory and order office supplies and forms as instructed Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed May perform chair-side assisting as needed Perform miscellaneous job-related duties as assigned Minimal travel may be required for training and/or continuing education purposes Other duties as assigned Educational Requirements: Must have 2 - 5 years' experience working in a dental office (including patient scheduling) GENERAL KNOWLEDGE, SKILLS & ABILITIES: Strong organization skills Ability to work in a high volume, fast paced environment Ability to multi-task Leadership skills/experience Dentrix experience preferred CareCredit experience preferred Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes #ADIAux

CERTERRA is a growing national provider of testing, inspection, and certification services that support innovation in new product development, quality assurance, for project delivery, and engineered solutions for asset management. We are passionate about contributing to the sustainable development of the communities we serve. We are a national firm with a global reach serving national and international clients from 30+ offices located in 10 states and are ranked on ENR's Top 500 list alongside the nation's top firms. With a 60-year history, CERTERRA has a passion for high-end services, constant innovation, and investment in the development of world-class laboratory facilities, and interactive management technologies. Each member of our staff is committed to service, innovation, and the success of our clients. Position Description Front Desk Scheduler/Dispatcher (Carson City Office) Black Eagle Consulting, LLC a Certerra Company is a geotechnical/geological engineering, materials testing, and construction inspection firm in Northern Nevada. We are seeking a dependable, detailed oriented individual for the Front Desk Scheduling/Dispatch position in our Reno, Nevada office. Qualified candidates must be organized, detailed oriented, and have the ability to work independently. Front Desk: • Excellent verbal, written, and data entry/typing skills • Ability to answer a multi-line and successfully field incoming calls • Strong computer skills, proficient in Microsoft Office with emphasis on Microsoft Word and Excel • Ability to multi-task and complete tasks accurately and efficiently • Accurate data entry on a variety of spreadsheets/databases • Organize and maintain project folders Scheduler/Dispatcher: • Field calls from clients/contractors for inspection and testing requests • Keep accurate and up to date records of all the scheduling transactions • Provide inspectors with appropriate project information (i.e., Project Name, Project Number, Location, On-Site Contact Name/Phone Number etc.) Job Type: Full-time Pay: $18.00 - $20.00 per hour DOE Hours of Operations: Monday-Friday 8:00AM - 5:00PM WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts in outside weather conditions and is occasionally exposed to wet and/or humid conditions, and fumes or airborne particles. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer. This Company is dedicated to both the letter and the spirit of the equal opportunity employment laws. All applicants and all employees will be evaluated based on their ability, competence, and performance of the essential functions of their positions. There will be no discrimination based on race, sex, national origin, religion, age 40 and over, disability, sexual orientation, marital status, or any other classification which may be protected by federal, state, or local laws. In compliance with the Americans with Disabilities Act, we specifically offer equal opportunity for all employees or job applicants who may have a physical or mental disability. Such people will be hired based on their ability to perform the essential functions of the job in question. Likewise, their work will be evaluated on their performance of these essential functions. We will offer reasonable accommodation to individuals with disabilities, to the extent that Company resources allow without undue hardship. As part of our equal employment policy, there will be no wage differentials based on gender, between men and women employed in the same establishment, on jobs that require equal skill, effort, and responsibility, and which are performed under similar working conditions.