Post job

Front desk agent jobs in Rhode Island - 107 jobs

  • Deli General Duty Clerk

    Albertsons Companies, Inc. 4.3company rating

    Front desk agent job in Warwick, RI

    Click here to see - A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, no one day is ever the same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats, cheeses, salads, sandwiches, Deli, Clerk, Retail, Grocery
    $33k-37k yearly est. 6d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Hotel Front Desk Agent

    Boss Consulting HR

    Front desk agent job in South Kingstown, RI

    We are looking for Guest Service Representatives at the Fairfield Inn and Suites in South Kingstown, RI. This position is responsible for delivering hospitality to our guests in accordance with Marriott and High Road Hospitality standards. Primary tasks include taking guest reservations, checking-in, and checking-out guests after their stay, and providing local recommendations for restaurants and things to do in the area. Ideal candidates possess the following skillset: At least one year working in a customer service role The ability to stand for the entire duration of a shift Previous experience using a reservation platform and a high level of comfort with the common computer platforms such as Office 365 and the Microsoft Office suite Marriott experience preferred Flexibility with scheduling availability, weekends required This position is an in-person role and is not able to be a remote position. The hotel is proud to offer a comprehensive benefits package for full-time employees, and discounted travel opportunities for both part and full time employees as part of its mission to create positive employee experiences. If you want to work for a company that prides itself on its dedicated and supportive team, as well as its commitment to quality guest services, this may be the perfect opportunity for you.
    $31k-38k yearly est. 60d+ ago
  • Front Desk Agent

    Omni Hotels & Resorts

    Front desk agent job in Providence, RI

    The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants. The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity”. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. Must be able to work a flexible schedule including evenings and weekends. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Previous guest relations training is preferred Must be able to work weekends and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $31k-38k yearly est. Auto-Apply 10d ago
  • AM Front Desk Agent - The Loom Hotel

    Coury Hospitality 3.5company rating

    Front desk agent job in Warwick, RI

    DEPARTMENT: Front OfficeREPORTS TO: Front Office ManagerSTATUS: Non-Exempt This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment.Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information Perform other duties as assigned. Actively participate in ongoing training. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone. Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and demeanor. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of area and surrounding communities. EXPERIENCE: - Customer Service experience preferred. PHYSICAL DEMANDS: - Must be able to stand for long periods of time. - May include crowded office setting or “close quarters”. - General office environment with limited physical activity. This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.
    $33k-39k yearly est. 10d ago
  • Clerical - Sr. General Clerk/Stock - Group 4 10 Month

    Providence School District 4.3company rating

    Front desk agent job in Rhode Island

    SCHOOL/DEPARTMENT: Roger Williams Middle School HOURS: 7:30 A.M. - 3:30 P.M. The Sr. General Clerk/Stock Clerk assists in the daily functions of the Main Office and works closely with the main office staff and addition to oversee the stock clerk duties. This position will have complete knowledge of all aspects of school policy and procedures as they pertain to students, parents, staff and principal. Individual tasks, if at all varied, are assigned in detail and specific instructions are given as to the manner of performance; work is carefully checked by supervisor both in process and in final form for completeness and accuracy. REPORTS TO: THE PRINCIPAL EDUCATION REQUIREMENTS: High School Diploma or GED Diploma required College degree from an accredited educational institution preferred Must have passed the appropriate clerical test Qualifications: Must have excellent secretarial skills, including typing, filing, and records maintenance. Must have excellent written and oral communication skills, including excellent English grammar, usage and spelling and punctuation skills. Excellent interpersonal skills and the ability to maintain composure and professionalism in a fast-paced and demanding environment. Must be proficient, or willing to attain proficiency, in various software applications used to maintain electronic records including Microsoft Office Suite, (Outlook, Access, Excel and Word), Lawson Teachscape, AESOP Attendance System and Skyward. Must be proficient in use of standard office equipment, including facsimile, copiers, calculators, telephone system and desktop computer. You must complete the new hire compliance training prior to your first day of employment Must possess and consistently model excellent interpersonal and customer service skills and the ability to maintain composure in a fast-paced and demanding environment. SPECIAL REQUIREMENTS: In addition to meeting the education, training, and experience standards: Must be confidential Bilingual Preferred DESCRIPTION OF DUTIES & RESPONSIBILITIES: This position is responsible for all clerical functions pertinent to the operational requirements established for the designated area of the assignment within the Elementary or Middle or High School. DUTIES as required: Maintain positive and professional staff and customer relationships Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages Manage communication of information in and out of the office; prepare correspondence, emails, memos (paper and electronic) Support office staff, managers and administrators with general operational tasks; assist and perform general record keeping Assists in any aspect of the departmental operation whenever necessary. Unload shipments, verify quantities against invoices or packing slips, and report discrepancies. Place products neatly in designated storage areas; replenish shelves as items are used or become out of stock. Monitor stock levels, record stock transactions (manually or electronically), and notify the head clerk of needed orders. Keep storage areas neat, dust-free, and safe, ensuring proper labeling and accessibility. Prepare and distribute weekly stock orders to staff; organize beginning-of-year stock for teachers and staff. Verify receipt of all ordered items and release invoices for payment once deliveries are complete. PUBLIC RELATIONS Telephone - in-house (intercom), walkie-talkie. Receive and route calls appropriately. Correspondence - receives and routes mail, packages. Prepare correspondence; forward accordingly (notices, grievances, and reports): State, Local and Federal, Use of Building, Health and Safety, Incident/Accident, School/Staff/Parent Notices, Fire Drills and Inspections, Proposals). Maintain up-to-date filing system: Staff directory, phone listing, student recall listings, waiting lists, weekly, monthly, quarterly, annual reports, School Board Agendas. Maintain appointment/meeting calendars/schedules: Building, teacher, parent groups, visitors, workshops, etc. Greet and assist all visitors in a positive manner. BUDGET Ledger activity associated with balances, spreadsheets & word processing computer application. Updating and distribution of budget reports. Researching data for preparation of requisitions, typing requisitions. Maintain purchase order file, receiving copies, invoices, packing slips. Direct payments, route for payment in a timely fashion. Assist Administrator/Principal/Director in preparation of annual budget. Typing administrative draft - tabulations/calculations. Maintain inventory of office materials, supplies, B5 in stock supplies, books, postage, health and athletic supplies. Mileage: Type monthly mileage on appropriate forms with direct payment for reimbursement including staff travel expenses and cab vouchers. PAYROLL Prepare/maintain weekly, biweekly, hourly payrolls for administrators, teachers, clerks, aides, etc., relative to regular payroll, overtime, workshops, coverage, breakfast program, in-house coverage, etc., as it applies to the job area. Maintain leave forms, name/address forms, vacation requests, certifications and renewals, etc. for attendance reporting and recordkeeping of payroll. Sort and distribute checks. COMPUTER SCHOOLS: Daily attendance, registers, bulletins, via mainframe hook-up or independent system. OFFICES: As required/established. STUDENT PROCESSING (Key: E=Elementary, M=Middle, H=High, G=Guidance, ALL=E, M, H, & G) E-M-H - Suspensions/Parent Conferences, Referrals, Incident Reports. E-M-H - A-8's, Sign-in Books, Sign-out Books, Accident Reports. E-M-H - Reading Folders, Special Ed Folders, Home Instruction Registers. E-M-H - Nurse, Social Worker, Human Relations Specialists Visits. E-M-H - Transportation-Passes, Field Trips. E-M-H - Minority/Majority and Pupil Enrollment Reports. E-M-G - Health Cards, Rosters (Quarterly), Student Transaction Sheets. E-M-G - Scheduling, Deficiencies, Grade Reporting, Report Cards. E-M-G - Repeat/Failure Notices, Non-promotional Notices. E-M-G - Tracer Cards including restrictions, Home Language Survey. E-G - Registration, Elem. Only, Forwarding PR Cards, End of Year. E-M - Recall lists, (closed classes). H-G - Athletics, College Info: Reference Letters, Transcripts. M-H - Locker Assignments - Student ID Cards. ALL - PR Cards, Scheduling Cards, Attendance, Exiting Students. ALL - Testing: Placement and Scores Excused Early Slips. ALL - Late Slips, Transfer Cards, Student Incentive Programs.
    $35k-41k yearly est. 60d+ ago
  • Desk Staff

    Rock Spot Climbing

    Front desk agent job in Rhode Island

    Desk Staff The part time Desk Staff at Rock Spot Climbing are responsible for delivering outstanding customer service to members and guests. While overseeing the day to day operations of the gym as the desk staff on duty, they will handle all sales, coordinate floor staff and promote relevant products and events. All activities shall be conducted under the direction of the local management team. Our team members are dynamic individuals who are on board with our Mission and Core Values, noted below. Roles and Responsibilities First Class Customer Service - Make customers of all levels of experience feel welcome in person and over the phone while promoting relevant gym products and services. Superior Sales - Strive to meet and exceed local sales goals by matching guests with the products we offer that best meet their needs. Quality Coaching - Maintaining a safe, positive and productive atmosphere while supervising a team of floor staff. Facility Stewardship - Assume responsibility for the safety/cleanliness of the facility and equipment while opening or closing, including registers, retail stock, and gym floor. Targeted Sales - Learn about members and guests through conversation and connect them with the products and services that are most relevant to them. Administrative Excellence - Utilize multiple computer platforms to perform all transactions and tasks with accuracy and precision. Marketing Minded - Ensure in gym signage and social media are up to date and effective Qualifications and Skills We are looking for Weekend availability Previous indoor rock climbing and belaying experience Previous supervisory experience Detail oriented and organized Punctual and reliable Customer service experience Retail/sales experience Able to perform all floor staff functions Basic computer skills Outgoing, friendly personality Physical Requirements Must be able to lift and move up to 50lbs Rock Spot Climbing Mission Statement: At Rock Spot Climbing we provide a positive climbing experience for all. Rock Spot Climbing Core Values Promote Climbing to All Ages, All Abilities Create Outstanding Customer Experiences Build Relationships, Make Connections Strive For Excellence Succeed as a Team
    $30k-41k yearly est. 60d+ ago
  • Warehouse Office Worker - $18-20 per hour

    Pyramid Transport

    Front desk agent job in Cranston, RI

    Job DescriptionSalary: $18-$20 Hourly Job Title: Shipping Clerk Company: Pyramid Transport & Cold Storage Compensation: $18.00 - $20.00 per hour, based on experience. Job Summary Pyramid Transport & Cold Storage is seeking a detail-oriented and reliable Shipping Clerk to join our team in Cranston, RI. This individual will be essential in the efficient and accurate processing of all outgoing shipments within our high-volume cold storage warehouse. This role ensures products are correctly staged, documented, and handled in compliance with cold chain protocols and regulatory requirements, maintaining the integrity of temperature-sensitive goods. Key Responsibilities Process and verify all shipping documentation, including Bills of Lading (BOLs), packing lists, and commercial invoices. Coordinate with carriers and drivers for timely pickup and delivery schedules. Utilize Warehouse Management System (WMS) software for tracking inventory, and generating accurate shipping labels. Communicate effectively with the warehouse operations team, drivers, and customer service regarding scheduling and discrepancies. Maintain organized files of shipping records and ensure compliance with food safety and cold chain protocols. Qualifications & Skills Required High School Diploma or equivalent. Minimum 2 years of experience in a shipping, receiving, or logistics coordination role, preferably in a cold storage or high-volume warehouse setting. Proficiency with modern Warehouse Management Systems (WMS) and Google Workspace or Microsoft Office equivalent (e.g., Sheets/Excel, Docs/Word). Strong attention to detail and excellent organizational skills. Work Environment & Physical Demands This role requires some exposure to cold and freezer environments (temperatures ranging from 35F to -10F). Appropriate cold-weather gear will be provided. Ability to sit or stand for extended periods while performing administrative tasks. Ability to occasionally lift and move packages up to 20 lbs. Will work primarily in an office setting adjacent to a bustling warehouse dock and freezer environment. Compensation & Benefits The position offers a competitive starting wage of $18.00 to $20.00 per hour, commensurate with experience. Pyramid Transport & Cold Storage offers a comprehensive benefits package including: Health, Dental, and Vision coverage Paid Time Off 401(k) retirement plan EEO Statement Pyramid Transport & Cold Storage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $18-20 hourly 7d ago
  • Front Desk/Guest Service Agent - Full Time PM

    Homewood Suites

    Front desk agent job in Providence, RI

    We have an opportunity to join our team as a Guest Service Agent in the exciting hospitality industry. The primary function of the Guest Service Agent is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment. As GSA you will be responsible for the check-in and checkout of hotel guests in a courteous, professional and timely manner. Positive and clear communication with all departments and ability to communicate important information is vital to the success of a guest service agent. Responsibilities: Handle requests and transactions of hotel guests. Serve as the main point of contact for all guest requests and needs. Exhibit courteous hospitality at all times to guests and associates. Be proactive in offering additional services and informing guests of hotel facilities and local attractions. Administer hotel guest payment policies. Maintain a positive, professional work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers & management. Post all charges to guest account. Maintain hotel key security system. Oversee safe deposit boxes for guests. Verify credit cards and balance bank at the end of the shift. Run and verify availability report at the beginning of the shift. Update report as needed. Review communications log at the beginning of the shift. Know and follow the hotel's emergency procedures in the event of an actual emergency. Notify appropriate supervisor immediately of any problem with rooms. Check in and check out should be as expeditious as possible. Knowledge of hotel phone system to allow transferring of calls to rooms & voicemail. Prompt distribution and notification to guests of mail. The benefits package offered to eligible associates includes: Medical, Dental, and Vision Insurance Long Term Disability and Life Insurance 401(k) retirement plan with Employer Match Vacation Sick time Brand specific team discounts Requirements Requirements: High school graduate or equivalent. Presents a professional appearance, demeanor and is passionate about hospitality and demonstrates warmth and caring in guest and team member interactions Interpersonal skills - verbal and written communication with the ability to interact with a variety of personalities Guest service skills - lead by example and take a proactive approach to problem solving and building a positive reputation for the hotel Must speak, read, write, and understand English. Bilingual skills a plus Previous hotel-related experience desired. Availability on weekends and holidays
    $28k-35k yearly est. 60d+ ago
  • Front Desk/Guest Service Agent

    Homewood Suites Middletown, Ri Careers

    Front desk agent job in Middletown, RI

    We have an opportunity to join our team as a Guest Service Agent in the exciting hospitality industry. The primary function of the Guest Service Agent is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment. As GSA you will be responsible for the check-in and checkout of hotel guests in a courteous, professional and timely manner. Positive and clear communication with all departments and ability to communicate important information is vital to the success of a guest service agent. Responsibilities: Handle requests and transactions of hotel guests. Serve as the main point of contact for all guest requests and needs. Exhibit courteous hospitality at all times to guests and associates. Be proactive in offering additional services and informing guests of hotel facilities and local attractions. Administer hotel guest payment policies. Maintain a positive, professional work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers & management. Post all charges to guest account. Maintain hotel key security system. Oversee safe deposit boxes for guests. Verify credit cards and balance bank at the end of the shift. Run and verify availability report at the beginning of the shift. Update report as needed. Review communications log at the beginning of the shift. Know and follow the hotel's emergency procedures in the event of an actual emergency. Notify appropriate supervisor immediately of any problem with rooms. Check in and check out should be as expeditious as possible. Knowledge of hotel phone system to allow transferring of calls to rooms & voicemail. Prompt distribution and notification to guests of mail. The benefits package offered to eligible associates includes: Medical, Dental, and Vision Insurance Long Term Disability and Life Insurance 401(k) retirement plan with Employer Match Vacation Sick time Brand specific team discounts Requirements Requirements: High school graduate or equivalent. Presents a professional appearance, demeanor and is passionate about hospitality and demonstrates warmth and caring in guest and team member interactions Interpersonal skills - verbal and written communication with the ability to interact with a variety of personalities Guest service skills - lead by example and take a proactive approach to problem solving and building a positive reputation for the hotel Must speak, read, write, and understand English. Bilingual skills a plus Previous hotel-related experience desired. Availability on weekends and holidays
    $28k-35k yearly est. 60d+ ago
  • Front Desk/Host

    Dave & Buster's, Inc. 4.5company rating

    Front desk agent job in Providence, RI

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. * Reviews the cleanliness and organization of the Front Desk and Host station. * Ensures all menus are stocked and properly cleaned and maintained. * Checks for restocking of necessary supplies. * Brings all areas up to standard. * Discusses problem areas with Manager * Conducts merchandise inventory during and after shift, if applicable. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as needed or as business dictates * Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. * Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. * Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. * Manages wait times and communicates information as needed to Guests, Team Members, and Managers. * Delivers silverware as Guests are seated. * Makes timely and accurate calculations of bill transactions. * Greets and assists Guests efficiently and with a smile while processing transactions. * Is responsible for the reconciliation of any monies from their banks. * Completes "To Go" order transactions for Guests and ensures accuracy. * Sells merchandise from the Front Desk, if applicable. * Must be friendly and able to smile frequently. * Restaurant, retail, or cashier experience preferred, but not required. * Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. * Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. * Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. * Must be at least 16 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary * Compensation is from $14 - $15.75 per hour Salary Range: 14 * 15.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $14-15.8 hourly Auto-Apply 25d ago
  • Front Desk Receptionist - Weekdays Full Time

    Benchmark Senior Living 4.1company rating

    Front desk agent job in Middletown, RI

    Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Responsibilities Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (scheduling rideshares, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash Acts as an administrative assistant for the Director of Business Administration, Executive Director, and other members of the leadership team. Requirements High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others Demonstrates proficient computer skills (word processing, email, internet, Microsoft Office, etc.) Possesses excellent verbal communication skills. As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match Medical, Vision & Dental Benefits Tuition Reimbursement Program Vacation and Health & Wellness Paid Time Off *Eligibility may vary by employment status
    $29k-34k yearly est. 10d ago
  • Receptionist

    J Arthur Trudeau Memorial Center 4.0company rating

    Front desk agent job in Warwick, RI

    About Us Founded in 1964 by J. Arthur Trudeau and his wife Evelyn, the programs and supports made available throughout the years were predicated on his belief that individuals with disabilities should enjoy a full range of activities and life experiences. For over 60 years, The J. Arthur Trudeau Memorial Center has served as the area's leading provider of services for children and adults with intellectual and developmental disabilities. Trudeau is one of the few human service organizations serving individuals at all life stages of people throughout Rhode Island and surrounding areas in Massachusetts and Connecticut. Our employees are committed to assisting individuals and family members to create paths that build self-esteem, self-determination, and the pursuit and enjoyment of life activities. Our Mission The Trudeau Center provides high quality, comprehensive person-centered services for the people we support and their families. We encourage all people to achieve their full potential and to live their dreams. Through inclusive, evidence-based practices we ensure compassion, dignity, and respect with the assistance of caring and dedicated staff members. The Role The Receptionist performs various task related duties, which may include greeting and directing visitors, answering incoming calls, distributing mail, and scheduling meetings and interviews. The receptionist serves as the first point of contact within our Administrative Office and reports to the Executive Assistant. Key Responsibilities and Essential Duties: Visitor Support Greet and register visitors when they arrive at the building Manage and maintain accurate visitor logs Coordinate and communicate arrivals/departures Office Duties Answer and coordinate calls to appropriate team member or program Collect and distribute interoffice communications/mailings Maintain safety protocols for building entry, departure, and fire evacuations Manage conference room availability, set up, and arrangements for business meetings Order office supplies and ensure items are well stocked Send and track all shipments/deliveries and maintain postage equipment Executive Assistant Support Assist with administrative meeting schedules Assist with management of databases for fundraising and contracts Perform clerical duties: photocopying, data entry, planning, etc. Other duties as assigned Experience and Expertise High School diploma or 0-2 years of experience in a similar role Ability to sufficiently pass Agency-required background check Excellent verbal and written communication skills Competency Requirements Demonstrated experience with managing confidential material or information Knowledge and understanding of IDD work and industry, is preferred Proficient in Microsoft Office Suite Work Location and Conditions This position is located at: Administrative Office - 3445 Post Rd, Warwick, RI 02885 The standard work hours for this position are M-F, 8:00AM - 4:30PM Except in unique circumstances, employees complete work in-person at their designated job site. Office settings may include direct interaction with students, participants, and team members. Daily use of computers, phones, and office technology may be required. Work may extend into public school and/or community settings, requiring travel between locations. Compensation and Benefits: Base Wage: $21.00 per hour Bargaining Unit: NO FLSA: Non-exempt Benefit Eligibility: Eligible Pay Schedule: Bi-weekly
    $21 hourly 13d ago
  • Receptionist

    Wellbiz Brands

    Front desk agent job in Cranston, RI

    Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Hours: Monday: 8am-3pm Tuesday: 8am-1pm Wednesday: 8am-5pm Thursday: 7am-5pm Friday: 10am-5pm Sales Associate / Customer Service Representative Benefits: Free monthly blowout services Membership sales bonus Commission on retail + membership sales Discounts on all retail products Clear career path to grow as a professional Ongoing training Sales Associate / Customer Service Representative Qualifications: 1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position) Previous experience with Point of Sale Systems strongly preferred Previous salon/spa experience preferred but not required High school diploma or equivalent Ability to work at a sustained, fast pace Excellent problem solving and troubleshooting skills Track record in providing over-the-top, amazing customer service! Ability to multitask with ease Frequently required to stand and/or walk for duration of 6-8 hour long shifts Has the technical ability and skills to operate a point of sale system Problem solver - use logic and support resources to solve problems at the front desk Maintains professional demeanor under pressure Drybar follows all applicable federal, state and local laws regarding background checks Legal Disclaimer ©2023 DB Franchise, LLC (“DBF”). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Dental Front Office Assistant

    Affordable Dentures & Implants

    Front desk agent job in Providence, RI

    We are looking for a Front Desk Auxiliary to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible. ESSENTIAL FUNCTIONS: Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily Ensure patients are comfortable while in the office Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable) Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances Inventory and order office supplies and forms as instructed Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed May perform chair-side assisting as needed Perform miscellaneous job-related duties as assigned Minimal travel may be required for training and/or continuing education purposes Other duties as assigned Educational Requirements: Must have 2 - 5 years' experience working in a dental office (including patient scheduling) GENERAL KNOWLEDGE, SKILLS & ABILITIES: Strong organization skills Ability to work in a high volume, fast paced environment Ability to multi-task Leadership skills/experience Dentrix experience preferred CareCredit experience preferred Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes
    $33k-44k yearly est. 10d ago
  • Receptionist

    Grieco Automotive Group

    Front desk agent job in Johnston, RI

    Immediate full time day, fast paced position available. Responsible for incoming phone calls, Cashiering, and greeting customers. Automotive experience helpful. Entry level position with growth opportunity for the right candidate. We offer 401K, medical and paid time off. Qualifications Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Answer telephone, transfer calls, take messages, help customers when needed Receipt money for service, finance, and sales Maintains customer satisfaction at or above company standards Processes paperwork on a timely basis Sign out and keep good records for the books/Keys and dealer plates Keep waiting area neat and stocked for customers Communicate frequently via phone/email with sales management.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Support Representative - Front Office Assistant Full Time

    Fred Astaire Dance Studios 3.9company rating

    Front desk agent job in Warwick, RI

    We are growing! Fred Astaire Dance Studios - Warwick is excited to be adding to our team. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, we may have an excellent opportunity for you. This role is crucial to our clients, team members, and overall studio experience. Each day, you will greet students, answer questions about their accounts and studio activities, and help keep information organized to ensure management and instructors succeed. A love for people and the ability to build rapport is essential, as you will also speak with potential new clients and share how dance can positively transform their lives. If this sounds like the right fit, apply quickly-we are looking to welcome our newest team member as soon as possible! Who We Are At Fred Astaire Dance Studios - Warwick our mission is simple: Enriching lives - physically, mentally, emotionally & socially, through the positive, transforming power of dance. Founded in 1947 on Park Avenue in Manhattan, we have grown into a franchise network of more than 180 studios worldwide, serving over 25,000 students. We are proud to carry forward the legacy of Mr. Fred Astaire by fostering an environment of kindness, warmth, and fun. From wedding dances and social lessons to group classes and national competitions, Fred Astaire Dance Studios has something for everyone. Our students stay with us not only for the high-quality instruction but also for the welcoming, supportive community they experience from the moment they walk through our doors. Responsibilities Greet and welcome guests as soon as they arrive at the studio Answer, screen, and forward incoming phone calls Maintain a tidy and presentable reception area with necessary materials (pens, forms, brochures, etc.) Provide accurate information in person, over the phone, and via email Receive, sort, and distribute daily mail and deliveries Update calendars and assist with scheduling meetings Support management with clerical tasks such as filing, photocopying, transcribing, and faxing Assist students and team members with account or event-related inquiries Requirements Previous customer service or administrative experience preferred Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to multitask and thrive in a fast-paced environment Proficiency in Microsoft Office (Word, Excel, Outlook) Friendly, professional demeanor and a passion for working with people ✨ Join our team and help us continue spreading the joy of dance! Requirements Professional attitude and appearance Basic experience with Microsoft Word, Excel, Publisher, Etc... Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service Skills
    $32k-38k yearly est. Auto-Apply 60d+ ago
  • Dental Receptionist

    Tri-County Community Action Agency 3.6company rating

    Front desk agent job in Johnston, RI

    Full-time (40 hours per week) General Responsibility: The dental receptionist serves as the focal point for the practice management software, if applicable. The dental receptionist answers the telephone, referring callers to the appropriate dental source. The dental receptionist must check-in/checkout patients and triages appointments for dental staff. The position requires the knowledge of dental terminology, but does not require management responsibilities. Specific Responsibilities: Greeting patients as they arrive. Making appointments for patients according to written protocols. Registering appropriate data. Assisting patients in completing dental history forms if necessary. Correcting registration errors. Understanding insurance coverage and, if unsure, seeking correct information. Assisting patients with the completion of consent and financial forms, if necessary. Following-up on “DNKA/No Show” patients on a daily basis. Collecting co-pay and balances on patient accounts. Verifying patients' insurance and medical history. Entering and updating family size and income to determine sliding scale qualifications. Monitoring inventory. Confirming patient appointments. Performing miscellaneous job-related duties as assigned. Participating in continuing education programs, including one (1) annual training program on compliance with OSHA's Blood borne Pathogen Standard. Qualifications: High School Diploma/GED. Minimum of one year of dental office experience (preferred). Current CPR/AED certification. Special Qualifications: Effective interpersonal skills. Good organizational skills. Keyboarding is mandatory and computer literacy is important, especially navigating through dental software. Ability to understand and read dental chart. Knowledge of public health principles and practices, preferred. Demonstrate an understanding of everyone's experiences, every day. Ensuring the delivery of services that recognizes and respects that every moment matters. Competitive Benefit Package: We offer an excellent, competitive salary and benefits package including Health, Dental, Vision, Life, and Disability insurance, as well as a 403b Savings Plan/Pension with an Agency match, Vacation, Sick, Holiday time and access to Agency-sponsored EAP services for employees and their families. Many training opportunities are available that include, but are not limited to various educational experiences, certificate programs, CPR and First Aid training as well as ongoing occasions for additional learning. Tri-County is a qualified entity for employees to access loan repayment opportunities. Tri-County Community Action Agency is an Equal Opportunity and Affirmative Action Employer. Tri-County is committed to treating all applicants and employees fairly based on their abilities, achievements, and experience without regard to race, color, national origin, religion, sex, age, disability, veteran status, sexual orientation, limited English proficiency (LEP), gender identity, or any other classification protected by law.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • PM Front Desk Agent - The Loom Hotel

    Coury Hospitality 3.5company rating

    Front desk agent job in Warwick, RI

    DEPARTMENT: Front OfficeREPORTS TO: Front Office ManagerSTATUS: Non-Exempt This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment.Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information Perform other duties as assigned. Actively participate in ongoing training. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone. Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and demeanor. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of area and surrounding communities. EXPERIENCE: - Customer Service experience preferred. PHYSICAL DEMANDS: - Must be able to stand for long periods of time. - May include crowded office setting or “close quarters”. - General office environment with limited physical activity. This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.
    $33k-39k yearly est. 10d ago
  • Warehouse Office Worker - $18-20 per hour

    Pyramid Transport

    Front desk agent job in Cranston, RI

    Job Title: Shipping Clerk Company: Pyramid Transport & Cold Storage Compensation: $18.00 - $20.00 per hour, based on experience. Pyramid Transport & Cold Storage is seeking a detail-oriented and reliable Shipping Clerk to join our team in Cranston, RI. This individual will be essential in the efficient and accurate processing of all outgoing shipments within our high-volume cold storage warehouse. This role ensures products are correctly staged, documented, and handled in compliance with cold chain protocols and regulatory requirements, maintaining the integrity of temperature-sensitive goods. Key Responsibilities Process and verify all shipping documentation, including Bills of Lading (BOLs), packing lists, and commercial invoices. Coordinate with carriers and drivers for timely pickup and delivery schedules. Utilize Warehouse Management System (WMS) software for tracking inventory, and generating accurate shipping labels. Communicate effectively with the warehouse operations team, drivers, and customer service regarding scheduling and discrepancies. Maintain organized files of shipping records and ensure compliance with food safety and cold chain protocols. Qualifications & Skills High School Diploma or equivalent. Minimum 2 years of experience in a shipping, receiving, or logistics coordination role, preferably in a cold storage or high-volume warehouse setting. Proficiency with modern Warehouse Management Systems (WMS) and Google Workspace or Microsoft Office equivalent (e.g., Sheets/Excel, Docs/Word). Strong attention to detail and excellent organizational skills. Work Environment & Physical Demands This role requires some exposure to cold and freezer environments (temperatures ranging from 35°F to -10°F). Appropriate cold-weather gear will be provided. Ability to sit or stand for extended periods while performing administrative tasks. Ability to occasionally lift and move packages up to 20 lbs. Will work primarily in an office setting adjacent to a bustling warehouse dock and freezer environment. Compensation & Benefits The position offers a competitive starting wage of $18.00 to $20.00 per hour, commensurate with experience. Pyramid Transport & Cold Storage offers a comprehensive benefits package including: Health, Dental, and Vision coverage Paid Time Off 401(k) retirement plan EEO Statement Pyramid Transport & Cold Storage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $18-20 hourly 42d ago
  • Receptionist

    Grieco Automotive Group

    Front desk agent job in Johnston, RI

    Job Description Immediate full time day, fast paced position available. Responsible for incoming phone calls, Cashiering, and greeting customers. Automotive experience helpful. Entry level position with growth opportunity for the right candidate. We offer 401K, medical and paid time off. Qualifications Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Answer telephone, transfer calls, take messages, help customers when needed Receipt money for service, finance, and sales Maintains customer satisfaction at or above company standards Processes paperwork on a timely basis Sign out and keep good records for the books/Keys and dealer plates Keep waiting area neat and stocked for customers Communicate frequently via phone/email with sales management.
    $29k-37k yearly est. 30d ago

Learn more about front desk agent jobs

Do you work as a front desk agent?

What are the top employers for front desk agent in RI?

Omni Restaurants Inc

Boss Consulting HR

Omni Hotels & Resorts

Top 5 Front Desk Agent companies in RI

  1. Coury Hospitality

  2. Omni Restaurants Inc

  3. Marriott International

  4. Boss Consulting HR

  5. Omni Hotels & Resorts

Job type you want
Full Time
Part Time
Internship
Temporary

Browse front desk agent jobs in rhode island by city

All front desk agent jobs

Jobs in Rhode Island