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Front desk agent jobs in Rhode Island

- 107 jobs
  • Afternoon Receptionist (Part Time)

    The Wheeler School 3.5company rating

    Front desk agent job in Providence, RI

    The Wheeler School, a co-ed. N-12 independent day school of approximately 800 students in the College Hill neighborhood of Providence, RI, is seeking a Part Time Afternoon Receptionist. The Part Time Afternoon Receptionist reports to the Director of Campus Operations This is a part time time, 20-hour per week position for 10 months per year. This position is based in our Providence campus. About our School Founded by visionary educator and artist Mary C. Wheeler in 1889, Wheeler is a school committed to challenging academics, a rich performing and visual arts curriculum, and innovation. Our urban campus is supplemented by a 120-acre farm campus, which is the site of seven fields, tennis courts, a field house, and provides many experiential learning opportunities for students of all ages. Ideal candidates for faculty and staff positions at Wheeler are people with a sense of humor, warmth, and humility. They are excellent communicators, with empathy for others and an ability to listen and respond with good intuition and with the help of colleagues. They are ambitious and hard-working, committed to supporting students by offering help and creating new opportunities. When developing curriculum and programming, our faculty and staff members are curious, striving each year to stretch and grow, to implement new ideas that improve the Wheeler experience. In the end, employees love to spend their days with young people and enjoy all that the Wheeler community - creative, energetic, dynamic, and diverse - has to offer. Primary Job Duties and Responsibilities: The Part Time Afternoon Receptionist will provide general administrative support to ensure smooth daily operations. This role also involves keeping the reception area organized, addressing inquiries promptly and professionally, and supporting staff with routine clerical work to help maintain an efficient and welcoming office environment. Specific duties include: Answering the central telephone and directing callers to the appropriate destination Serve as liaison with current and prospective parents Assist with all constituencies and with the general public Welcome visitors to campus, scan IDs and issue visitor badges Know the daily school activities and bussing schedule Assist with afterschool program activities as needed Perform other related duties as assigned Qualifications High school graduate or equivalent Previous clerical experience is required Excellent phone etiquette and customer service skills are essential for this role Knowledge of Microsoft Word and Excel and Google Workspace Motivated, dedicated multi-tasker Proactive self-starter Willingness to perform additional tasks as requested by supervisor General understanding of workings of school environment preferred Physical Demands and Work Environment The physical demands described here are representative of those that are essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The requirements for performing the duties of this position are as follows: Regularly required to stand, walk, talk, and hear; regularly use hands and fingers, tools, or controls, regularly required to sit. The employee will occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate. How to Apply Interested candidates should email a resume, cover letter, and references to ****************************** and ************************* with the position title in the subject line. Applications will be accepted until the position is filled. Wheeler Benefits At Wheeler, we offer a comprehensive benefits package to qualifying employees, including comprehensive medical and prescription drug plans, Health Reimbursement Account (HRA), Dental, Flexible Spending Accounts (FSA), 403(b) Retirement Plan, Vision, Life and AD&D, Voluntary Life Insurance, Short Term Disability, Long Term Disability Insurance, Wellness and Work-Life Programs, and Benefits Concierge services. Statement on Diversity and Cultural Competency At Wheeler At Wheeler we actively seek students, faculty, and staff from diverse backgrounds in the belief that a broad range of experiences and viewpoints enhance learning, enriches life on campus, and better prepares us all for full participation in a pluralistic, democratic society. We seek to further the overall diversity and cultural competency within our community through hiring. The Wheeler School is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin or disability, and any other category protected by federal, state or local law.
    $28k-32k yearly est. 4d ago
  • Bookkeeping, Accounting, and Auditing Clerks (Professional, Scientific, and Technical Services)

    Mercor

    Front desk agent job in Pawtucket, RI

    Mercor is recruiting **Bookkeeping, Accounting, and Auditing Clerks who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Bookkeeping, Accounting, and Auditing Clerk. Applicants must: - Have **4+ years full-time work experience** as a Bookkeeping, Accounting, and Auditing Clerk; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $37k-51k yearly est. 60d+ ago
  • Front Desk Agent

    Tpghotelsandresorts

    Front desk agent job in Middletown, RI

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Part-time with Nights and Weekend availability. The pay range will be $19 - $20 per hr. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $19-20 hourly 1d ago
  • Front Desk Agent

    Procaccianti Group 3.8company rating

    Front desk agent job in Providence, RI

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $32k-38k yearly est. 1d ago
  • Hotel Front Desk Agent

    Boss Consulting HR

    Front desk agent job in South Kingstown, RI

    We are looking for Guest Service Representatives at the Fairfield Inn and Suites in South Kingstown, RI. This position is responsible for delivering hospitality to our guests in accordance with Marriott and High Road Hospitality standards. Primary tasks include taking guest reservations, checking-in, and checking-out guests after their stay, and providing local recommendations for restaurants and things to do in the area. Ideal candidates possess the following skillset: At least one year working in a customer service role The ability to stand for the entire duration of a shift Previous experience using a reservation platform and a high level of comfort with the common computer platforms such as Office 365 and the Microsoft Office suite Marriott experience preferred Flexibility with scheduling availability, weekends required This position is an in-person role and is not able to be a remote position. The hotel is proud to offer a comprehensive benefits package for full-time employees, and discounted travel opportunities for both part and full time employees as part of its mission to create positive employee experiences. If you want to work for a company that prides itself on its dedicated and supportive team, as well as its commitment to quality guest services, this may be the perfect opportunity for you.
    $31k-38k yearly est. 60d+ ago
  • Front Desk Agent

    Robbinsre

    Front desk agent job in Providence, RI

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $31k-38k yearly est. 1d ago
  • Front Desk Agent

    Omni Hotels & Resorts

    Front desk agent job in Providence, RI

    The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants. The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity”. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. Must be able to work a flexible schedule including evenings and weekends. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Previous guest relations training is preferred Must be able to work weekends and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $31k-38k yearly est. Auto-Apply 16d ago
  • Desk Staff

    Rock Spot Climbing

    Front desk agent job in Rhode Island

    Desk Staff The part time Desk Staff at Rock Spot Climbing are responsible for delivering outstanding customer service to members and guests. While overseeing the day to day operations of the gym as the desk staff on duty, they will handle all sales, coordinate floor staff and promote relevant products and events. All activities shall be conducted under the direction of the local management team. Our team members are dynamic individuals who are on board with our Mission and Core Values, noted below. Roles and Responsibilities First Class Customer Service - Make customers of all levels of experience feel welcome in person and over the phone while promoting relevant gym products and services. Superior Sales - Strive to meet and exceed local sales goals by matching guests with the products we offer that best meet their needs. Quality Coaching - Maintaining a safe, positive and productive atmosphere while supervising a team of floor staff. Facility Stewardship - Assume responsibility for the safety/cleanliness of the facility and equipment while opening or closing, including registers, retail stock, and gym floor. Targeted Sales - Learn about members and guests through conversation and connect them with the products and services that are most relevant to them. Administrative Excellence - Utilize multiple computer platforms to perform all transactions and tasks with accuracy and precision. Marketing Minded - Ensure in gym signage and social media are up to date and effective Qualifications and Skills We are looking for Weekend availability Previous indoor rock climbing and belaying experience Previous supervisory experience Detail oriented and organized Punctual and reliable Customer service experience Retail/sales experience Able to perform all floor staff functions Basic computer skills Outgoing, friendly personality Physical Requirements Must be able to lift and move up to 50lbs Rock Spot Climbing Mission Statement: At Rock Spot Climbing we provide a positive climbing experience for all. Rock Spot Climbing Core Values Promote Climbing to All Ages, All Abilities Create Outstanding Customer Experiences Build Relationships, Make Connections Strive For Excellence Succeed as a Team
    $30k-41k yearly est. 60d+ ago
  • Front Desk Associate

    Beltonene

    Front desk agent job in Barrington, RI

    Requirements Qualifications: Must be knowledgeable in Microsoft Word and Outlook Ability to multi-task and stay organized required Experience with billing insurance preferred Experience scheduling in a software system preferred Ability to communicate effectively orally and in writing required Experience working in a professional office environment preferred Salary Description $19 per hour
    $19 hourly 17d ago
  • Receptionist

    The Panther Group 3.9company rating

    Front desk agent job in East Greenwich, RI

    Our client is seeking a polished and personable Receptionist to serve as the welcoming presence for their reputable professional-services organization. In this role, you will help create a positive first impression for visitors and clients while supporting smooth front-office operations. The ideal candidate will be proactive, detail-oriented, and able to manage a variety of administrative tasks with discretion and professionalism. Responsibilities: Warmly greet and assist clients, guests, and vendors in a professional manner Answer and route incoming calls, emails, and other communications, ensuring timely and accurate message delivery Schedule and confirm appointments, maintain calendars, and coordinate meeting spaces Support client intake processes and accurately enter client information into internal systems Sort, distribute, and prepare daily mail; manage outgoing packages Provide general administrative assistance, including document preparation and file maintenance Maintain a clean, organized reception area and shared office spaces Monitor office supply levels and place replenishment orders as needed Support team members with additional tasks as assigned Requirements: High school diploma or equivalent; additional training in office administration is a plus Previous experience as a receptionist, front desk associate, or similar administrative role; experience within a professional or regulated environment is an advantage Comfortable managing multi-line phone systems and standard office equipment Proficient in Microsoft Office Suite, with the ability to learn new software quickly Strong attention to detail, organization, and time-management skills Self-motivated, able to work efficiently under pressure and with limited supervision Excellent verbal, written, and interpersonal communication skills Ability to work both independently and collaboratively in a fast-paced setting Strong problem-solving abilities and sound judgment Demonstrated ability to handle confidential information with integrity Professional, empathetic, and service-oriented approach to interactions with clients and colleagues Pay Rate: $23.00-$24.00 Depending on Experience
    $23-24 hourly 11d ago
  • Front Desk Receptionist

    Wood River Health Services Inc. 3.7company rating

    Front desk agent job in Hope Valley, RI

    If you are looking for a great work environment with work/life balance and fantastic benefits, this is the place! We are now seeking a Front Desk Receptionist to join our team. Not only do we offer a great work environment, our benefits are fantastic! Packages include a generous paid time off program, health insurance, flexible spending account, life insurance, 403(b), work/life balance , tuition assistance, and much more! POSITION SUMMARY: The Front Desk Receptionist is responsible for checking patients in and out, scheduling office appointments and procedures, verifying patient insurances and maintaining demographic information and processing messages to and from staff. Essential Duties include: Greeting patients/guests, answering basic questions and directing them to the appropriate departments/locations Check patients and guests in and out Entering/maintaining all current patient information in Practice Management System ensuring maximum data integrity in database Assists patients in accurately completing all required and appropriate forms. Insurance verification, collection of co-pays/monies owed, prepare and balance daily financial registers Schedule, cancel and reschedule patient appointments Robust Confirmation calls daily Provide patient education on Sliding Fee programs and other available services and programs Handle patient complaints and resolve Daily Reports for preparation of upcoming patient visits and data integrity maintenance Receive and route messages or documents to appropriate staff Ensure outgoing forms are sent to patients via Form Dr. Monitor electronic systems for incoming forms Maintain strict confidentiality in all matters Operate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health information Enliven and support the mission, vision, and values of Wood River Health Adhere to organizational policies and procedures Adhere to the Wood River Health Compliance Program Standards Performing other duties as assigned to meet business needs The ideal candidate will have: High School diploma or equivalent 1-2 years related experience Demonstrated proficiency computer keyboard skills Wood River Health is an Equal Employment Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, age, disability status, national origin, sexual orientation, gender identity or expression, protected veterans status, or any other characteristic protected by law. We are actively seeking a diverse array of candidates.
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Guest Service Agent

    Tharaldson Hospitality 4.2company rating

    Front desk agent job in East Greenwich, RI

    Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Front Desk/Guest Service Agent - Full Time PM

    Homewood Suites

    Front desk agent job in Providence, RI

    We have an opportunity to join our team as a Guest Service Agent in the exciting hospitality industry. The primary function of the Guest Service Agent is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment. As GSA you will be responsible for the check-in and checkout of hotel guests in a courteous, professional and timely manner. Positive and clear communication with all departments and ability to communicate important information is vital to the success of a guest service agent. Responsibilities: Handle requests and transactions of hotel guests. Serve as the main point of contact for all guest requests and needs. Exhibit courteous hospitality at all times to guests and associates. Be proactive in offering additional services and informing guests of hotel facilities and local attractions. Administer hotel guest payment policies. Maintain a positive, professional work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers & management. Post all charges to guest account. Maintain hotel key security system. Oversee safe deposit boxes for guests. Verify credit cards and balance bank at the end of the shift. Run and verify availability report at the beginning of the shift. Update report as needed. Review communications log at the beginning of the shift. Know and follow the hotel's emergency procedures in the event of an actual emergency. Notify appropriate supervisor immediately of any problem with rooms. Check in and check out should be as expeditious as possible. Knowledge of hotel phone system to allow transferring of calls to rooms & voicemail. Prompt distribution and notification to guests of mail. The benefits package offered to eligible associates includes: Medical, Dental, and Vision Insurance Long Term Disability and Life Insurance 401(k) retirement plan with Employer Match Vacation Sick time Brand specific team discounts Requirements Requirements: High school graduate or equivalent. Presents a professional appearance, demeanor and is passionate about hospitality and demonstrates warmth and caring in guest and team member interactions Interpersonal skills - verbal and written communication with the ability to interact with a variety of personalities Guest service skills - lead by example and take a proactive approach to problem solving and building a positive reputation for the hotel Must speak, read, write, and understand English. Bilingual skills a plus Previous hotel-related experience desired. Availability on weekends and holidays
    $28k-35k yearly est. 60d+ ago
  • Guest Service Agent

    Landings Management, LLC

    Front desk agent job in Middletown, RI

    Job Description About Company: ****************************************** About the Role: The Guest Service Agent plays a pivotal role in ensuring an exceptional experience for all visitors at East Island Reserve. This position serves as the primary point of contact for the hotel, managing front desk operations and addressing customer inquiries with professionalism and efficiency. The role involves facilitating seamless communication between guests and the real estate development, management, rental, leasing, and sales teams to support business objectives. By actively engaging with customers, the representative promotes sales opportunities and enhances overall customer satisfaction. Ultimately, this role contributes significantly to the reputation and success of the organization by delivering outstanding guest service and support. Minimum Qualifications: High school diploma or equivalent. Proven experience in front desk operations or guest service roles, preferably within related industries. Proficiency in English with excellent verbal and written communication skills. Ability to manage multiple phone lines and handle customer inquiries professionally. Basic computer skills including familiarity with property management and customer support software. Preferred Qualifications: Experience in room reservation, leasing, or sales environments. Bilingual is a plus, but not mandatory. Strong organizational skills and the ability to multitask effectively in a fast-paced environment. Responsibilities: Greet and welcome guests promptly and courteously at the front desk, providing a positive first impression of our hotel. Manage multiple phone lines, respond to customer inquiries, and direct calls to appropriate departments or personnel. Room inspections while on duty. On call manager duties, on a rotating schedule, nights and weekends. Light housekeeping and maintenance duties. Assist guests with information regarding room availabilities and concierge inquiries. Maintain accurate records of housekeeping, guest interactions, vendor appointments, and follow-ups to ensure efficient communication and service delivery. Landings Management LLC is an Equal Opportunity Employer.
    $28k-35k yearly est. 3d ago
  • Receptionist/Business Office

    ENT Center of Rhode Island

    Front desk agent job in Warwick, RI

    The Surgery Center of Rhode Island is a state-of-the-art outpatient surgical center that was designed, equipped and staffed to provide the highest quality patient care for ENT and Ophthalmology surgery. We are looking for a qualified Receptionist/Business Office Staff member to join our team! The Surgery Center of Rhode Island offers expectational benefits including: No Holidays or Weekends Competitive Pay 401(k) 401(k) employer match Dental insurance Health insurance Paid time off Vision insurance Position Title: Receptionist/Business Office Staff Reports to: Business Office Manager Status Full Time - M-Thursday 7:00am to 3pm, Friday 9am-1pm Pay Range: $18.00 - $22.00 per hour POSITION SUMMARY: Assists the Office Manager in the daily clinical operations of the Front Office in accordance with established Federal, State, and accreditation standards and center policies and procedures. Participates in direct patient care including maintaining a clean, orderly and safe environment for the patient and other staff members. ESSENTIAL REQUIREMENTS AND PERFORMANCE EXPECTATIONS: 1. Demonstrates competence related to “The Surgery Center of Rhode Island's Mission and Goals”. Mission: The Surgery Center of Rhode Island is dedicated to providing the community with safe, quality care in a compassionate and efficient manner. Goals: To provide the highest standard of care, while practicing at the highest level of efficiency and safety, in a safe environment free of stress, fostering an atmosphere of caring, compassion and empathy. Objective: To provide the highest quality of care, in a compassionate environment in a timely and efficient manner for the patients and physicians. 2. Practices in a safe and healthy manner. 3. Practices “The Surgery Center of Rhode Island's Code of Conduct” with patient, peers, physicians and Administration. 4. Demonstrates competence in performance of duties and responsibilities related to tasks, skills and procedures rendered to the clients served. 5. Completes an Orientation program that includes all areas of competence, including education regarding adverse event reporting. MINIMUM REQUIREMENTS: Education/Experience/Licenses/Certificates: High School diploma or GED. Knowledge of medical terminology. Minimum one (1) year experience in computerized appointment scheduling. Minimum one (1) year experience with insurance verification, patient benefits/eligibility. Current BCLS. Eligibility: All employees must be able to provide proof of their identity and their right to work in the United States. DUTIES AND RESPONSIBILITIES: Open office and prepare for the day of patients Answer Phones & Direct Phone Calls to appropriate staff Admit patients to the surgery center Collect insurance and ID Collect any copays or deductibles due Verify complete and accurate patient demographic information Make Charts Check Next Day Charts are in order, Add Payments due, Passports Open Daily Batches for payments Call insurance companies to verify Eligibility Be able to communicate with patients about copay's, deductibles that are due and why. Pull doctors folders in the morning Load preference cards once checked in Perform previous days Surgeries Deplete Preference cards Operative note tracking- scanning and requesting notes from ENT/Eye Office Complication Logs Break down old charts and scan Scan all documentation for the day of Surgeries Track patient documentation- Case Coordination Coordinate with Pre-assessment nurse about missing documentation DISCLAIMERS: This job posting is intended to provide an overview of responsibilities and qualifications and is not an exhaustive list. Where a specific pay range is provided, it represents a good-faith estimate at the time of posting. The actual compensation offered will be based on experience, qualifications, skills, market factors, and geographic location. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status.
    $18-22 hourly 20d ago
  • Receptionist - Comm Part Time Sunday 730am-12p, Monday, Wednesday and Friday 2pm-7pm

    Benchmark Senior Living 4.1company rating

    Front desk agent job in Warwick, RI

    Part Time 2pm-7pm Joining Greenwich Farms at Warwick team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Responsibilities Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash Requirements High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match Medical, Vision & Dental Benefits Tuition Reimbursement Program Vacation and Health & Wellness Paid Time Off * Eligibility may vary by employment status
    $28k-32k yearly est. 15d ago
  • Part-Time Guest Service Agent

    Coventry Residence Inn By Marriott Providence

    Front desk agent job in West Greenwich, RI

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $28k-35k yearly est. 27d ago
  • Receptionist

    Grieco Automotive Group

    Front desk agent job in Johnston, RI

    Immediate full time day, fast paced position available. Responsible for incoming phone calls, Cashiering, and greeting customers. Automotive experience helpful. Entry level position with growth opportunity for the right candidate. We offer 401K, medical and paid time off. Qualifications Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Answer telephone, transfer calls, take messages, help customers when needed Receipt money for service, finance, and sales Maintains customer satisfaction at or above company standards Processes paperwork on a timely basis Sign out and keep good records for the books/Keys and dealer plates Keep waiting area neat and stocked for customers Communicate frequently via phone/email with sales management.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Front Desk/Guest Service Agent - Part Time AM/PM Flexible

    Homewood Suites

    Front desk agent job in Providence, RI

    We have an opportunity to join our team as a Guest Service Agent in the exciting hospitality industry. The primary function of the Guest Service Agent is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we provide a welcoming and accommodating environment. As GSA you will be responsible for the check-in and checkout of hotel guests in a courteous, professional and timely manner. Positive and clear communication with all departments and ability to communicate important information is vital to the success of a guest service agent. Responsibilities: Handle requests and transactions of hotel guests. Serve as the main point of contact for all guest requests and needs. Exhibit courteous hospitality at all times to guests and associates. Be proactive in offering additional services and informing guests of hotel facilities and local attractions. Administer hotel guest payment policies. Maintain a positive, professional work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers & management. Post all charges to guest account. Maintain hotel key security system. Oversee safe deposit boxes for guests. Verify credit cards and balance bank at the end of the shift. Run and verify availability report at the beginning of the shift. Update report as needed. Review communications log at the beginning of the shift. Know and follow the hotel's emergency procedures in the event of an actual emergency. Notify appropriate supervisor immediately of any problem with rooms. Check in and check out should be as expeditious as possible. Knowledge of hotel phone system to allow transferring of calls to rooms & voicemail. Prompt distribution and notification to guests of mail. The benefits package offered to eligible associates includes: Medical, Dental, and Vision Insurance Long Term Disability and Life Insurance 401(k) retirement plan with Employer Match Vacation Sick time Brand specific team discounts Requirements Requirements: High school graduate or equivalent. Presents a professional appearance, demeanor and is passionate about hospitality and demonstrates warmth and caring in guest and team member interactions Interpersonal skills - verbal and written communication with the ability to interact with a variety of personalities Guest service skills - lead by example and take a proactive approach to problem solving and building a positive reputation for the hotel Must speak, read, write, and understand English. Bilingual skills a plus Previous hotel-related experience desired. Availability on weekends and holidays
    $28k-35k yearly est. 60d+ ago
  • Guest Service Agent

    Coventry Residence Inn By Marriott

    Front desk agent job in West Greenwich, RI

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $28k-35k yearly est. 17d ago

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