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Front desk agent jobs in Savannah, GA

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  • Front Desk Agent - Embassy Suites Savannah Historic

    Hilton 4.5company rating

    Front desk agent job in Savannah, GA

    A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
    $21k-25k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Sage Hospitality 3.9company rating

    Front desk agent job in Savannah, GA

    Why us? Central to our philosophy is building strong, meaningful connections with our associates. We take pride in celebrating their achievements and supporting their growth. We actively cultivate a culture of curiosity and innovation, offering continuous opportunities for education, mentorship, and cross-functional growth. This approach not only drives our collective success but also enables each individual to broaden their horizons and enhance their skill sets. At Sage, we don't just understand the importance of health and wellness, we embody it. It's woven into the very fabric of our corporate ethos, transforming every aspect of our work environment. Our steadfast commitment to fostering a nurturing atmosphere champions not just physical health, but emotional well-being too. Job Overview Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
    $21k-25k yearly est. Auto-Apply 60d+ ago
  • PM Front Desk Agent

    Savannah Chatham Parkway

    Front desk agent job in Savannah, GA

    Benefits: Employee of the Month bonus DailyPay - Coming Soon Dental insurance Employee discounts Paid time off Vision insurance As a Front Desk Agent at Holiday Inn Express - Chatham Parkway, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. *The candidate hire for this position would work afternoon/evening shifts Thursday-Sunday. Must have weekend and evening availability.* Key Responsibilities: Guest Check-In and Check-Out: Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys. Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns. Reservation Management: Manage room reservations, including booking, modifying, and canceling reservations as needed. Assist with room assignments and ensure that guests are accommodated according to their preferences and needs. Guest Services: Address and resolve guest inquiries, requests, and complaints in a timely and professional manner. Provide information about the hotel's amenities, local attractions, and dining options to enhance the guest experience. Administrative Tasks: Maintain accurate records of guest information, reservations, and billing. Process and file guest registration cards and other documentation as required. Handle phone calls, emails, and other correspondence related to guest services and reservations. Collaboration: Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly. Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience. Security and Safety: Monitor the hotel's security systems and report any unusual activities or safety concerns to management. Ensure that guests' personal information and privacy are protected at all times. Problem-Solving: Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction. Make decisions and take action to address any unexpected situations or emergencies Qualifications: High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus. Previous experience in a front desk or customer service role preferred but not required. Excellent communication and interpersonal skills with a friendly and professional demeanor. Strong organizational and multitasking abilities. Proficiency in computer systems and hotel management software. Ability to work efficiently under pressure and handle a variety of tasks simultaneously. Flexibility to work various shifts, including evenings, weekends, and holidays. Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you! Compensation: $14.00 - $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $14-16 hourly Auto-Apply 57d ago
  • Hotel Front Desk Agent

    Towneplace Suites By Marriott

    Front desk agent job in Savannah, GA

    Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
    $22k-27k yearly est. 25d ago
  • Front Desk Agent

    Ideal Hospitality Investments Inc.

    Front desk agent job in Savannah, GA

    Job DescriptionDescription: As a Front Desk Agent at TownePlace Suites - Chatham Parkway, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. Key Responsibilities: Guest Check-In and Check-Out: Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys. Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns. Reservation Management: Manage room reservations, including booking, modifying, and canceling reservations as needed. Assist with room assignments and ensure that guests are accommodated according to their preferences and needs. Guest Services: Address and resolve guest inquiries, requests, and complaints in a timely and professional manner. Provide information about the hotel's amenities, local attractions, and dining options to enhance the guest experience. Administrative Tasks: Maintain accurate records of guest information, reservations, and billing. Process and file guest registration cards and other documentation as required. Handle phone calls, emails, and other correspondence related to guest services and reservations. Collaboration: Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly. Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience. Security and Safety: Monitor the hotel's security systems and report any unusual activities or safety concerns to management. Ensure that guests' personal information and privacy are protected at all times. Problem-Solving: Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction. Make decisions and take action to address any unexpected situations or emergencies. Requirements: Qualifications: High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus. Previous experience in a front desk or customer service role preferred but not required. Excellent communication and interpersonal skills with a friendly and professional demeanor. Strong organizational and multitasking abilities. Proficiency in computer systems and hotel management software. Ability to work efficiently under pressure and handle a variety of tasks simultaneously. Flexibility to work various shifts, including evenings, weekends, and holidays. Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you
    $22k-27k yearly est. 25d ago
  • Front Desk Agent

    Planters Inn On Reynolds Square

    Front desk agent job in Savannah, GA

    Job Description Join Our Team as a Front Desk Agent at Planters Inn on Reynolds Square! Are you ready to be the welcoming face of a historic and charming hotel in the heart of Savannah, GA? At Planters Inn on Reynolds Square, we pride ourselves on creating memorable guest experiences steeped in Southern hospitality. If you're passionate about delivering exceptional service and love working in a warm, friendly environment, we'd love to hear from you! About the Role: Front Desk Agent As a Front Desk Agent, you'll be the first point of contact for our guests, setting the tone for their stay with us. Your role will be vital in ensuring our guests feel welcomed, valued, and cared for throughout their time at Planters Inn. Whether it's checking in guests, answering inquiries, or assisting with special requests, you'll be an integral part of our team that creates unforgettable stays. Key Responsibilities Greet and assist guests with check-in and check-out processes in a professional and friendly manner. Provide information about the hotel, local attractions, and services to enhance the guest experience. Handle reservations, cancellations, and modifications with attention to detail. Address guest concerns or requests promptly and efficiently, ensuring their satisfaction. Maintain accurate records of guest accounts and transactions. Collaborate with other team members to ensure smooth daily operations. What We're Looking For A friendly, approachable personality with excellent communication skills. Strong organizational skills and attention to detail. Ability to multitask and stay calm under pressure in a fast-paced environment. Basic computer skills and familiarity with reservation systems (training will be provided if needed). A positive attitude and a genuine desire to make guests feel at home. No prior experience? No problem! We welcome candidates who are eager to learn and grow in the hospitality industry. Why Join Planters Inn on Reynolds Square? At Planters Inn, we value teamwork, dedication, and creating a welcoming environment for both our guests and our staff. As a member of our team, you'll have the opportunity to be part of a historic property that celebrates Savannah's charm and hospitality. We're committed to fostering a supportive and inclusive workplace where everyone feels valued. Ready to Apply? If you're excited about the opportunity to bring your passion for hospitality to Planters Inn on Reynolds Square, we'd love to hear from you! Apply today and take the first step toward becoming a key part of our team. We look forward to meeting you! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $22k-27k yearly est. 1d ago
  • Front Desk Agent

    Hyatt Place-Savannah Airport

    Front desk agent job in Savannah, GA

    Job DescriptionBenefits: Employee of the Month bonus DailyPay - Coming Soon Dental insurance Employee discounts Paid time off Vision insurance Health insurance As a Front Desk Agent at Hyatt Place - Savannah Airport, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. Key Responsibilities: Guest Check-In and Check-Out: Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys. Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns. Reservation Management: Manage room reservations, including booking, modifying, and canceling reservations as needed. Assist with room assignments and ensure that guests are accommodated according to their preferences and needs. Guest Services: Address and resolve guest inquiries, requests, and complaints in a timely and professional manner. Provide information about the hotels amenities, local attractions, and dining options to enhance the guest experience. Administrative Tasks: Maintain accurate records of guest information, reservations, and billing. Process and file guest registration cards and other documentation as required. Handle phone calls, emails, and other correspondence related to guest services and reservations. Collaboration: Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly. Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience. Security and Safety: Monitor the hotels security systems and report any unusual activities or safety concerns to management. Ensure that guests personal information and privacy are protected at all times. Problem-Solving: Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction. Make decisions and take action to address any unexpected situations or emergencies Qualifications: High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus. Previous experience in a front desk or customer service role preferred but not required. Excellent communication and interpersonal skills with a friendly and professional demeanor. Strong organizational and multitasking abilities. Proficiency in computer systems and hotel management software. Ability to work efficiently under pressure and handle a variety of tasks simultaneously. Flexibility to work various shifts, including evenings, weekends, and holidays. Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you!
    $22k-27k yearly est. 20d ago
  • Front Desk Agent

    Island Hospitality 4.3company rating

    Front desk agent job in Savannah, GA

    Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements Job Requirements: Check-in/Check-out hotel guests Process all payments according to established hotel requirements Provide information and assistance to all guests and vendors Prepares all necessary reports during each shift for the management team Job Qualifications: Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law. Salary Description $15.00
    $22k-27k yearly est. 34d ago
  • Front Desk Attendant Full-time

    Aileron 3.9company rating

    Front desk agent job in Savannah, GA

    The Hamilton Turner Inn is looking for a full-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits Medical, Dental, and Vision plans - Eligible 1st of the month after 30 days Company-Paid Life and AD&D Insurance and Long-term Disability Flexible Spending/Dependent Care Account Short-term Disability & Accident plans Employee Assistance Program 401(k) Retirement Plan with company match Paid Vacation - up to 10 days per year Paid Sick time - up to 5 days per year 7 paid Holidays per year Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck About Us The Hamilton Turner Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! The Hamilton Turner was named the Best Romantic Hotel by USA Today. Located just off Lafayette Square in the Historic District of Savannah, GA, one of the city's most historic luxury hotels captures the style of the Old South like no other destination. A former private home framed by French Empire-style architecture and beautifully decorated interiors, our boutique hotel has been intimately linked with Savannah's rich, Low Country culture and character since 1873. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Salary Description $18 - $20/hour
    $18-20 hourly 60d+ ago
  • Front Desk Agent - Aloft Savannah Airport GA

    Lexima

    Front desk agent job in Pooler, GA

    The Aloft Savannah Airport is looking for a Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior service skills in dealing with clients, guest, and co-workers. Responsibilities · Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. · Handle check-ins and check-outs in a friendly, efficient and courteous manner. · Respond to all guests' requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. · Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.). · Ensure delivery of packages, mail and messages as needed to guests. · Follow all Lexima/Brand credit policies. · Be aware of all rates, packages, and special promotions. · Be familiar with all in house groups. · Be aware of closed out and restricted dates. · Obtain all necessary information when taking room reservations and follow rate quoting guidelines. · Fully understand and be able to operate all relevant aspects of the front desk computer system. · Focus on his/her role in contributing to guest satisfaction surveys. · Demonstrate appropriate phone skills. · Use Lexima/brand selling guidelines as part of the inquiry call process. · Consistently perform above average in the mystery call process. · Follow up on all wait list reservations. · Manage suite inventory. · Complete shift responsibility checklist. · Keep front office area clean and organized. · Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations · Participate in all-employee meetings, events and other functions required by management. · Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology. · Develop full understanding of hotel amenities and services. · Understand emergency procedures and be prepared to help when necessary. · Operate radios efficiently and professionally in communicating with the hotel staff. · Ensure correct and accurate cash handling while at the front desk. · Use proper radio etiquette when communicating with other employees. · Perform any other duties as requested by management. Qualifications · High school diploma or equivalent required. · A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred. · Previous hospitality experience preferred. · Knowledge of accounting principles. · Experience handling cash, accounting procedures and general administrative tasks. · Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. · Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary. · Must work well in stressful, high pressure situations. · Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers. · Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary. · Must maintain composure and objectivity under pressure. · Effective oral and written communication skills. · Weekends and Holidays are required. · Must have a valid driver's license. · Must be fluent in English. Physical Requirements · Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear. · Occasionally lift and/or move up to 25 pounds. · Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. · Ability to stand during the entire shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company. Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $22k-27k yearly est. 60d+ ago
  • Security Officer - Flex Front Desk Concierge

    Job Listingsallied Universal

    Front desk agent job in Savannah, GA

    Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Flex Front Desk Concierge in SAVANNAH, GA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Professional at a dynamic retail distribution location, you will serve as the first point of contact, monitoring access and providing outstanding customer service to all visitors and personnel. Your role will help to deter security-related incidents by being alert and approachable, while upholding Allied Universal's values of teamwork, integrity, and putting people first. Join us to contribute to a welcoming and secure environment where innovation and reliability matter. Position Type: Flex Pay Rate: $16.26 / Hour Job Schedule: Day Time Fri 06:00 AM - 02:00 PM Why Join Us: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial Benefits: Participate in our retirement savings plan to invest in your future. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. What You'll Do: Provide customer service to clients, visitors, and/or employees at the front desk by carrying out security-related procedures and site-specific policies. Monitor entry and exit points at the location, verifying credentials and granting access as appropriate. Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols. Document and report any unusual activity or security-related incidents to the appropriate personnel. Assist with emergency response activities as needed, communicating with Allied Universal management and local authorities when required. Maintain a visible presence at the front desk to help to deter unauthorized access and/or disruptive behavior. Answer questions and provide directions or information to visitors and employees as needed. Minimum Requirements: Access control or badge experience is preferred. Customer service experience is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ************ If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ******************** Requisition ID 2025-1499506
    $16.3 hourly Auto-Apply 4d ago
  • Front Desk Professional

    Chatham Oral Surgery, P.C

    Front desk agent job in Savannah, GA

    Hiring LeadStatusOpenOpen238 Days Full Job Description Join our team of professionals in an established oral and maxillofacial surgery practice. At Chatham Oral and Maxillofacial Surgery, we are looking for a front office assistant who is primarily responsible for providing outstanding service to patients. You should have a pleasant personality, as this is also a customer facing role. You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress managements skills are essential for this position. Ultimately, the duties and responsibilities of the front deck are to ensure our patients are welcomed in a positive manner and executes all administrative tasks to the highest quality standards. The goal is the “win the car ride home”. Responsibilities include but not limited to tasks such as greeting patients, processing patient paperwork at check in, answering phones, scheduling consults as well as ordering general office supplies and administrative support across the organization. We offer a very generous benefit package with paid vacation time, paid holidays, competitive salary, excellent medical plan, and a 401(k). Skills Experience: Proven work experience as a Front Office Representative at a dental practice preferably in an oral surgery specialty. Keen and very adaptable in learning new management software Understands dental insurance Understands dental procedures Professional attitude and appearance Solid written and verbal communications skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer focused This is a full-time position with occasional overtime. Must be willing to travel on occasion to our multiple locations. Rincon, Pooler and Savannah GA The Good Stuff Benefits: Paid Weekly 401(k) 401(k) matching Profit Sharing Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Costco Membership Sam's Club Membership Local Gym Membership Schedule: 10 hour shift - 7:00AM - 5:00PM Day shift Four Day Work Week COVID-19 considerations: All team members must vaccinated All team members are vaccinated, incoming job candidates must show proof of vaccination.
    $27k-36k yearly est. 23d ago
  • Guest Service Agent

    RMC Resort Management

    Front desk agent job in Hilton Head Island, SC

    Job Description Join RMC Resort Management as a Full-Time Guest Service Agent and embark on an exhilarating journey in the heart of beautiful Hilton Head Island! This onsite opportunity invites recent graduates and young professionals to dive into a vibrant work environment that thrives on customer-centricity and innovation. You'll be the face of our resort, connecting with guests and solving their needs while honing your skills in a high-performance team. The pay ranges from $18 to $20 per hour as you step into an energetic culture that encourages personal growth and adventure. Immerse yourself in a role that promises not just a job, but a gateway to a rewarding career while making lasting connections. You can get great benefits such as Medical, Dental, Vision, 401(k), Competitive Salary, Paid Time Off, Snack/Drink Room, and Employee Discounts. Unleash your potential and make waves in the hospitality industry-apply today! A little about us RMC Resort Management is where excellence in property management has been our hallmark for over 30 years. As a locally owned and independent resort management company headquartered on the beautiful Hilton Head Island, we pride ourselves on delivering innovative management services, passionate leadership, and unparalleled value to our clients. Our solid reputation, built over decades of proven success, stands as a testament to our commitment to quality and client satisfaction. At RMC Resort Management, our unique management structure and hands-on executive business model ensure that your property receives constant, personalized attention from the most experienced and qualified professionals in the industry. With RMC, you benefit from a comprehensive approach that guarantees no excuses, only results. Trust us to enhance the value and appeal of your resort property with the meticulous care and dedication that only a local expert with a long-standing presence in the community can provide. Make a difference as a Guest Service Agent As a Full-Time Guest Service Agent at RMC Resort Management, you will be at the forefront of crafting unforgettable experiences for our guests. Your day will kick off with a warm welcome as you greet arrivals, ensuring a smooth and efficient check-in/check-out process. You will be the go-to resource for guest inquiries, expertly providing detailed insights into our resort amenities, exciting activities, and local attractions, all designed to elevate their stay. With a commitment to outstanding customer service, you'll handle requests and concerns with professionalism, aiming for timely resolutions. Moreover, you'll collaborate seamlessly with housekeeping, maintenance, and various departments to ensure every detail is attended to with excellence and integrity. Join our dynamic team and leave a lasting mark on the hospitality landscape! What matters most To thrive as a Full-Time Guest Service Agent at RMC Resort Management, you'll need a blend of strong interpersonal and communication skills, allowing you to connect with guests and address their needs effectively. Problem-solving abilities are essential for swiftly resolving guest inquiries and ensuring satisfaction. A customer-centric mindset will help you prioritize guests' experiences while maintaining a positive attitude in all interactions. Additionally, being organized and detail-oriented will contribute to your success in coordinating with various departments, ensuring a seamless flow of service. Flexibility and adaptability are crucial in our fast-paced environment, where no two days are alike. With a passion for hospitality and an eagerness to learn, you'll be well-equipped to deliver excellence and make a meaningful impact in our energetic team. Join us! If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!
    $18-20 hourly 29d ago
  • Guest Service Agent

    Vtrips

    Front desk agent job in Tybee Island, GA

    The Guest Services Agent position at Tybee Vacation Rentals is responsible for providing exceptional customer service to guests, owners, and vendors. The main function of this role is to ensure that guests have a positive experience during their stay and to assist with any issues or requests they may have. Essential Responsibilities: Maintain professional relationships with owners, guests, and vendors. Review, update, and manage property notes and folios. Resolve owners and guest-related issues. Coordinate and prioritize maintenance requests. Create, close, and modify work orders and property blocks. Develop and maintain a trade vendor list and work closely with vendors to ensure completion of work orders. Create, modify, and cancel reservations. Process payments, adjust payment schedules, and code auto-payment exclusions. Revise reservation folios and property details in the reservation management system. Change rental rates and add fees. Adjust pricing and discount codes. Update reservation folios and property details in the reservation management system. Quote reservation pricing using internal systems and property details. Create account records by effectively communicating with owners and guests via the reservation management system. Run reservation and maintenance reports and monitor various system alerts daily. Stay abreast of the conditions and needs of each property. Troubleshoot customer service and maintenance issues. Tybee Vacation Rentals is an Equal Opportunity Employer and follows the principles of Equal Employment Opportunity. The company does not discriminate based on race, color, religion, sex, national origin, age, disability, citizenship, marital status, sexual orientation, or any other characteristic protected by law during recruitment, selection, placement, training, compensation, and promotion of employees. Please note that this job description is not exhaustive and may be subject to change. Duties, responsibilities, and activities may vary based on regional and location-specific needs of the company. Qualifications: Proficiency with document management, databases, and spreadsheets. Working knowledge of Microsoft applications. Strong organizational skills with the ability to multitask and problem-solve. Excellent communication skills. Valid driver's license, auto insurance, and reliable transportation for travel between locations while working. Must be eligible to work in the United States and pass a background screening. Ability to work a variable schedule, including weekends, holidays, and on-call shifts as assigned. Physical/Mental/Environmental Demands: Sitting - 90%, Standing/Walking 10%. Required to stoop, bend, stretch, twist, and reach. Occasionally lift up to 15 lbs. Must be able to talk or hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Organize, multitask, and problem-solve. Combination of indoor and outdoor workspaces. Benefits: Competitive salary. Comprehensive medical, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Employee discounts on vacation rentals. Professional development opportunities. Salary Description: $17.00 - $18.00 per hour Apply now and become a vital part of Tybee Vacation Rentals, where your career is more than just a job - it's an adventure!
    $17-18 hourly 3d ago
  • Front Desk Associate

    Charleston ENT & Allergy 4.8company rating

    Front desk agent job in Bluffton, SC

    The Surgery Center of Bluffton at Charleston ENT & Allergy has an immediate opening for a full-time Front Desk Receptionist. From greeting patients and answering questions, to maintaining patient charts and transmitting schedules to transcription, this position is an ideal fit for a multi-tasker who likes to stay busy and truly enjoys working with people. The Surgery Center of Bluffton is a state-of-the-art facility designed with patient comfort and convenience in mind; but as a place of healing, our best asset remains the talented doctors, nurses, and administrators, that comprise the CENTA family. As the first face our patients and their families see when they enter, our Front Desk Receptionists are valued contributors to the overall healing process and are relied upon to ensure patients and their families have the best possible experience. This position is full-time, with a typical schedule of Monday 7am- 3pm and Tuesday through Thursday between 6am to 3-4pm.
    $19k-25k yearly est. 60d+ ago
  • Guest Services Agent

    Spinnaker Resorts 3.5company rating

    Front desk agent job in Hilton Head Island, SC

    WHO WE ARE Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia - Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration. An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company's exceptional customer service and dedication to our owners and guests. As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible. Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team? JOB DESCRIPTION SUMMARY The Guest Services Agent will deliver outstanding customer service to our owners and guests and is responsible for upholding SDC Property's standards and practices. The Guest Services Agent will provide meaningful and positive interactions with guests from the phone, during check-in, throughout the duration of the stay and finally to the conclusion during the check-out process. DUTIES AND RESPONSIBILITIES Participate in daily operations of the Front Desk, including but not limited to the front desk check list, answering phone calls, checking guests in and out, and creating positive and helpful interactions with our owners and guest. Know the general roles and responsibilities of corporate departments, manager, and directors. Support our “guest service approach” by ensuring guests are called from the wait list for early check-in as soon as possible. Follow all ADA rules as they pertain to Service Animals. Provide detailed work orders through HotSOS along with exceptional follow-up to all guests requiring this service. Ensure safety and security for all our guests and owners. Ensure all cash is secure at the front desk. Ensure package handling and check requests are done following proper procedures. Have knowledge of the RCI and II exchange process, ownership, inventory, and rental types to include 3rd party intermediaries along with booking rules and processes in order to better assist our guest and owners. Provide constant communication with the marketing team with regards to tour guests experiencing any issues. Have complete understanding of Golf privileges. Communicate clearly and precisely with both owners/guests and interdepartmentally. Be informative and suggestive with good local area knowledge and general information about our properties. Accurately check in guests and provide them with a positive start to their vacation experience. Post payments to guest folios, ensuring that the guests have paid for their stay prior to checking in, that all assessment dues are collected and obtain appropriate authorizations for incidentals. Give a professional and warm farewell to our guests. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED High School Diploma or GED Neat clean appearance, warm, welcoming, friendly, and outgoing personality. Good Computer skills including Microsoft Office, Microsoft Excel, email, and general computer skills. Verbal and written communication skills for interaction with owners, guests, vendors, employees, and the public, using tact and poise. Follows directions with accuracy and positive attitude. On time for scheduled shifts and always shows up for work. BENEFITS (if eligible) Weekly Pay and Direct Deposit Health Insurance (Medical/Vision/Dental) Company-Paid Life Insurance Paid Time Off (PTO) Program Paid Vacation and Holiday Pay 401 (K) Retirement Plan with a Company Match (based on eligibility) Employee Wellness Programs Fitness Center Reimbursement Ongoing Professional Development Opportunities Employee Family & Friends Discounted Stays Various Employee Discounts (Local Businesses and National Retailers) Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party) Company-Supplied Uniforms and Equipment (Applicable Positions) Flexible Work Schedules
    $23k-28k yearly est. 27d ago
  • Guest Services Agent- Beach Properties of Hilton Head

    Towne Family of Companies

    Front desk agent job in Hilton Head Island, SC

    Essential Responsibilities: Handle telephone, email, internet and ‘in person' inquiries efficiently and politely Exceed our customers' expectations by delivering service in a professional, knowledgeable and accommodating way Remain calm, patient and polite if receiving customer feedback Maximize revenue by converting inquiries, recognizing business prospects, and taking every opportunity to upsell Liaise with all departments to ensure the best service is provided to our customers Ensure that all work meets company standards; all paperwork must be accurate and complete, including booking information and payment details General administrative duties Maintain positive working relationships with guests, vendors, other employees, etc. Work closely with team members and other departments to ensure that Beach Properties of Hilton head is the best it can be Ensuring guest service standards are met during arrival, departure, and during any other contact with guests. Navigating and managing guest issues during their stay Reporting guest issues accurately in Breezeway and to the appropriate department for resolution Minimum Required Skills & Competencies: Upbeat and positive attitude Professional, honest, reliable and trustworthy Confident, self-motivated and demonstrate a passionate commitment to the business Excellent communication skills, both verbal and written Ability to work in a high pressurized environment Highly organized Strong ability to multi-task Natural ability to sell products enthusiastically Ability to work weekend rotations Desired Skills & Competencies: Minimum of (2) two years' experience in the vacation rental industry Experience with Track and Breezeway (or similar programs) Physical Requirements: Express or exchange ideas by means of the spoken word via email and verbally. Exert up to 40 pounds of force occasionally, use your arms and legs, and sit most of the time. Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. Subject to internal and external environmental conditions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities. #LI-DNI
    $21k-27k yearly est. 11d ago
  • Front Desk Attendant

    Beaufort Lodging

    Front desk agent job in Beaufort, SC

    The Front Desk Associate is the first point of contact for guests at the hotel, responsible for providing exceptional service during check-in, check-out, and throughout their stay. This role involves handling guest inquiries, processing reservations, and ensuring that all guest needs are met with efficiency and professionalism. Key Responsibilities Guest Service Welcome guests upon arrival, ensuring a warm and friendly reception. Perform check-in and check-out procedures accurately, efficiently, and in accordance with hotel policies. Assist guests with reservations, room assignments, and any special requests to ensure a pleasant stay. Provide guests with information about hotel amenities, services, and local attractions, offering recommendations as needed. Address and resolve guest concerns or complaints promptly, escalating issues to the Front Desk Manager when necessary. Front Desk Operations Process guest payments, including cash, credit cards, and room charges, ensuring all transactions are handled securely and accurately. Answer and direct incoming calls, taking reservations and handling guest inquiries with professionalism. Manage room keys, ensuring they are issued, tracked, and returned securely. Coordinate with housekeeping and maintenance departments to ensure rooms are clean, ready for occupancy, and that any guest requests are fulfilled. Administrative Tasks Maintain accurate records of guest information, reservations, and billing details in the property management system (PMS). Balance and reconcile daily transactions, ensuring accuracy in cash handling and credit card processing. Prepare and distribute guest folios at check-out, ensuring all charges are accurate and accounted for. Assist in maintaining the cleanliness and organization of the front desk area, including stocking supplies and managing inventory. Collaboration and Communication Work closely with other departments, such as housekeeping and food and beverage, to ensure seamless service and guest satisfaction. Communicate effectively with the Front Desk Manager and other team members regarding guest needs, special requests, and any operational issues. Participate in team meetings and training sessions to stay updated on hotel policies, procedures, and promotions. Support the front desk team during busy periods or when additional help is needed. Security and Safety Follow all security procedures, including verifying guest identities and maintaining key control. Report any suspicious activities, safety hazards, or maintenance issues to hotel management immediately. Ensure that guest privacy and confidentiality are maintained at all times. Other duties as assigned to meet the needs of the property. Qualifications: High school diploma or equivalent. Previous experience in a front desk, customer service, or hospitality role is preferred. Strong communication and interpersonal skills, with a focus on guest service. Proficiency in front desk software systems, including property management systems (PMS). Ability to work independently and handle multiple tasks efficiently in a fast-paced environment. Strong problem-solving skills and attention to detail. Physical ability to stand for extended periods and handle guest luggage if necessary. Working Conditions: Flexible working hours, including weekends and holidays. May require working in shifts, including evenings and overnight. Physical stamina is required for long periods of standing and interacting with guests. Benefits: Competitive salary. Employee discounts on hotel stays. Opportunities for career advancement within the hotel. The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job. Crossroads Hospitality, LLC is an Equal Opportunity/Affirmative Action Employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply View all jobs at this company
    $19k-25k yearly est. 13d ago
  • Service Receptionist

    OC Welch Ford 4.1company rating

    Front desk agent job in Hardeeville, SC

    Service Department Receptionist - Now Hiring We are seeking a friendly and computer-literate individual with excellent communication skills to join our team as a Service Department Receptionist. This role is key to ensuring smooth operations and a positive customer experience. Previous BDC experience a plus. Responsibilities: Handle incoming calls for appointments and service status updates Schedule mobile service and recall appointments Communicate clearly and professionally with customers and staff Maintain accurate records and use computer systems efficiently Requirements: Strong verbal and written communication skills Comfortable using computers and scheduling software Organized, dependable, and customer-focused Previous receptionist or automotive service experience is a plus Benefits: Competitive wages Multiple insurance programs Paid Time Off (PTO) Paid holidays
    $24k-27k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist / appointment scheduler

    Porch Outfitters of South Carolina

    Front desk agent job in Bluffton, SC

    Job DescriptionBenefits/Perks Flexible Schedule Great Work Environment Competitive Compensation Full time or job share part time We are seeking a Front Desk Professional to join our team! At our Front Desk , you will be greeting customers and managing online inquiries by setting appointments for our designers. A pleasant phone voice and personality is essential. The ideal candidate has a strong background in customer service and leadership and a positive attitude. Responsibilities Create and implement both short and long-term goals for the company and the front desk staff Handle scheduling and time off requests for staff working the front desk Set a service standard and lead by example, providing exceptional customer service to all guests Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them Work closely with the rest of the team to provide the highest level of customer service Coordinate with staff and the community to create partnerships and host events Qualifications Previous customer service experience Strong communication and interpersonal skills Excellent customer service skills Attention to detail
    $21k-27k yearly est. 10d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Savannah, GA?

The average front desk agent in Savannah, GA earns between $20,000 and $30,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Savannah, GA

$24,000

What are the biggest employers of Front Desk Agents in Savannah, GA?

The biggest employers of Front Desk Agents in Savannah, GA are:
  1. Island Hospitality
  2. Fairfield Inn
  3. Holiday Inn Express
  4. Sage Hospitality
  5. Sage Hospitality Group
  6. Hilton
  7. Hyatt Hotels
  8. Hyatt Place-Savannah Airport
  9. Ideal Hospitality Investments Inc.
  10. Planters Inn On Reynolds Square
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