Front desk agent jobs in Schaumburg, IL

**MUST HAVE PREVIOUS DENTAL EXPERIENCE** We are looking for a qualified part-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office. Responsibilities Greet patients and check guests in according to established office protocols and verify and update patient information Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time Collect payments from patients at time of treatment and Inform patients of financial treatment plan options Manage inbound and outbound calls in a timely manner Requirements Previous administrative work in a dental office is required Positive attitude and enthusiasm for the workday Excellent customer service skills with an outgoing, people friendly personality The ideal applicant will display and demonstrate excellent communication skills with staff and patients Desire to learn new skills and expand your potential Schedule is Monday - Saturday, with one day off Compensation Package and Benefits Compensation will be comprised of a base salary that is commensurate with experience Company Overview United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care.We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.

If you strive to be "The Best", we want to hear from you! Apply today at *************************** and be sure to take advantage of the $250 signing bonus we're offering for this position! *90 Day Waiting Period Applies! Department: Front Office Reports to: Front Office Manager Status: Hourly Non-Exempt Compensation Range: $18.00-19.00/hour plus gratuity, commensurate with experience and education. Age Requirements: Must be 21+ Additional Requirements: Must have valid drivers license. Must have open availability. Role Summary: This is a dual role in which the chosen candidate will work with the Hotel Arista Front Office Team in multiple capacities, as both a Greeter and Front Desk Agent. Front Desk Agent Responsibilities: Acquires and relays information that personalizes the guest's stay. Creates a ritual experience around arrival and departure. Conducts guest registration and follows check-out procedures as outlined in the Standard Performance Procedures. Offers the Personal Hosts business card at the end of the Welcome Ritual. Fulfills traditional concierge and bell person roles. Rooms the guest by: Transporting luggage to the room While escorting the guest make conversation and pick up clues that will personalize the guest's stay Describe all facilities and note hours of operation Explain feature and functions of the guest room- i.e. nightlight, iPod docking, emergency evacuation procedures, etc. Answers Welcome Desk telephones and handles special requests, questions, complaints, and problems. Handles guests' messages and mail (if applicable). Utilizes the FLASH report and Outlook calendar (i.e. selling status) Understands applicable emergency procedure and evacuation protocol Follows credit policy and procedures of the hotel. Be familiar with all aspects of the hotel. Maintains close and harmonious working relationships with all hotel departments. Maintains up-to-date knowledge of In Room Dining Menu to assist in taking orders and making suggestions to guests. Be fluent with Opera PMS, Guest History, Reservations, Ibahn, Digital Alchemy, Microsoft Outlook, and any other pertinent hotel operational technology. Transports guests and associates in company vehicles. Understands applicable emergency and evacuation protocol. Performs related duties as assigned Greeter Responsibilities: Welcomes the guest, assists with the guest's immediate questions, and brings luggage into the hotel. Upon arrival, obtains the guest's name and passes it on to the Personal Host. Remembers guest names and use them often throughout each guests' stay. Exchanges relaxed conversation while waiting with a guest. Provides farewell ritual as outlined in SPPs. Facilitates traffic flow into the front door and in the driveway and calls for outside transportation if necessary. Transports guests to local businesses and attractions in the area. Valet parks guests' cars upon arrival and departure. Accountable for upkeep and cleanliness of the hotel vehicles. Examines limousines and any cars called by the hotel to make sure they are clean and up to luxury standards. Maintains Log and write reports on any incident involving a guest, employees or property damage. Maintains cleanliness of entrance inside and outside the hotel. Performs related duties as assigned. *This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. Minimum Qualifications: Education High school diploma or equivalent education Experience Background in a luxury hospitality environment or a related field is strongly preferred, but willingness to learn the aspects of personalized and luxury service is more important. Skills Must possess a valid Driver's License and a clear motor vehicle record. Neat and clean appearance. Must be attentive, helpful, and courteous at all times. Must have a flexible schedule and be available to work nights weekends, and Holidays Excellent verbal and written skills Neat and clean appearance Ability to follow through impeccably on details. Great enthusiasm and passion for making people happy. Ability to work in a team environment Physical Requirements Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation Must be able to bend, stoop, squat, and stretch to fulfill job duties Must be able to lift up to 75 lbs regularly Benefits Offered: The employer offers the following benefits to eligible employees in this position. Waiting periods, hours requirements and shared insurance premiums will apply. Full plan descriptions and additional details will be shared at the time of offer or upon request during the interview process. Major Medical Plans, Dental and Vision Insurance - single or family options available at employee's election Basic Life & AD&D - 100% employer paid Short-Term Disability - 100% employer paid Supplemental Life, AD&D, Critical Illness, Accident and Disability - single or family options available at employee's election 401(k) Plan & Matching Program Employee Assistance Program Paid Leave Time (up to 40 hours/year) Paid Time Off (PTO) 9 Paid Holidays/Year Paid Jury Duty Time Paid Bereavement for immediate family members Partially-Paid Parental Leave Hotel/Restaurant Discounts Pet Insurance Incentive Programs We are an equal opportunity employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Should you accept a contingent offer with CityGate Hospitality LLC, you will be required to successfully complete various pre-employment screenings such as a criminal background report. Should you be hired as an employee of the company, you will be required to submit documentation proving eligibility to work in the United States in accordance with Federal requirements. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.************ dhs.gov/E-Verify

Job Description Gray Line Tennessee in Chicago, IL is looking for one front desk agent to join our team. Our ideal candidate is attentive, ambitious, and engaged. Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application. Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.60 - $19.80/hour. About Gray Line Tennessee: Gray Line Tennessee is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Scope of Position: to ensure that TRANSCON customers, internally and externally, are served from/in the managing branch; Perform invoicing and financial duties for Transcon with vision leadership, energy, professionalism, and support in conjunction with the TRANSCON team. Through invoicing and finance, assisting the team in the smooth running of the department within the branch through focus on Data, Money, Freight, People, Systems, and Culture in adherence to the company's policy and procedures. Major Duties and Responsibilities: Data: Ensure that customer tariffs being used are accurate and up to date. Collaborate with team members and discuss ways for improvement. Money: Ensure customer tariffs are used to rate and invoice all customers. Insure that all costs are allocated accurately to insure the correct profitability for all customer accounts. Ensure that all credit terms are adhered to. Freight: Understanding characteristics of freight and ensure that we apply correct dimensional factors and apply lineal foot rules as appropriate. People: Interact with our customers throughout the invoicing and finance process. Maintain good relationships with our customers teammates and offices. Systems: Use existing tools to accurately invoice customer shipments. Be open to new tools and help to develop them. Culture: Proactively promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary Attend and ensure all team members attend branch meetings and accumulate required number of training hours. Qualifications Qualifications Operations/Industry Knowledge preferred. Excellent oral and written communication skills A proven history of providing exceptional customer service at all levels. Excellent organizational skills, time management skills in addition to a professional attitude Proven leadership attitude and background based on compliments from customers and coworkers. Strong MS Office skills including Excel, PowerPoint, and OneNote 26 remote/work from home days per year The pay rate is $20.00-$28.00 per hour based upon experience and education. Additional Information All your information will be kept confidential according to EEO guidelines. Additional Information Additional Information Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and Vision Life and Long-Term Disability Insurance 401(k) Retirement Savings Plan (US only) Employee Stock Purchase Plan Training and Personnel Development Program $22.00-$23.00 per hour. All your information will be kept confidential according to EEO guidelines.

Job Description The Front Desk Agent plays a vital role in ensuring the highest level of visitor and guest satisfaction by delivering superior customer service. This position is responsible for efficiently checking guests in and out of the hotel, managing phone calls, and addressing customer inquiries, all while creating a welcoming atmosphere for every guest. Primary Duties and Responsibilities Room Assignments, Changes, and Issues: Check guests into and out of the hotel with accuracy, efficiency, and courtesy, ensuring a positive first and last impression. Handle all payment transactions with diligence, balancing and verifying all monetary transactions in the appropriate accounts. Distribute room keys to guests and maintain confidentiality by following security protocols. Accurately document all aspects of room registration, including changes, charges, credit card transactions, and customer service inquiries. Guest Service: Provide assistance to guests whenever possible, fostering a welcoming and helpful environment. Resolve escalated customer relations issues with professionalism and care, ensuring guest satisfaction. Answer inquiries regarding hotel policies, services, and amenities with clear and informative responses. Proactively respond to and follow up on all guest requests, ensuring they are satisfied with the hotel's services and accommodations. Positively represent and promote the hotel, enhancing the guest experience and reputation of the property. Ensure that systems and procedures are followed to maintain guest safety and security. Other Duties as Assigned: Maintain a clean, organized, and visually appealing lobby and front desk area, ensuring it is well-stocked with necessary supplies. Compile, complete, and distribute reports to management and relevant staff accurately and on time. Report any maintenance, security, or safety issues to the appropriate personnel promptly to ensure a safe environment for guests and staff. Skills, Educational Background, and Experience: High School Diploma or GED is required. Basic math skills are essential for handling payments and transactions. Previous front desk experience is highly preferred, showcasing customer service expertise. Familiarity with Windows-based software, including Microsoft Word, Excel, and Outlook, is highly preferred. Excellent organizational and prioritization skills to manage multiple tasks effectively. Strong ability to work collaboratively with colleagues and provide outstanding customer service. Superior communication skills, both verbal and written, to engage with guests professionally. Must be able to stand for extended periods and work holidays and weekends, including Saturdays and Sundays. Join Our Team: If you are a friendly, organized individual with a passion for customer service and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position. Be part of a dedicated team committed to excellence! Job Type: Full-time Pay: $16-$17 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Night shift Weekends as needed Experience: hotel front desk: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person If offered, employment is contingent on cleared Background check.

Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details Job Type: Part-time Pay: $16- $17 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Key Responsibilities Reservation Management: Receive and process reservations via phone, fax, and mail. Enter reservations into the computer system and provide additional information. Verify pricing, discounts, and billing information, and notify customers of room features and availability. Maintain reservation files and resolve related problems. Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols. Customer Service: Check in and out guests efficiently. Process customer payments and post applicable charges. Inform customers of credit holds and conduct customer surveys. Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously. Keep customers informed of company policies, procedures, and account statuses. Professional Relations: Maintain the company's professional reputation by providing superior customer service. Assist and support area personnel as needed. Coordinate with the Accounting Department regarding customer credit status. Keep management informed of area activities and significant problems. Effective working relations with company personnel. Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. Perform any other tasks/duties as assigned by the manager/ supervisor. Qualifications Education/Certification: High school graduate or equivalent. Experience: Customer service and data entry experience preferred. Skills/Abilities: Excellent communication and public relations skills. Well organized and attentive to detail. Willingness to assist others. Strong typing abilities and proficiency with PC, calculator, and office equipment. Benefits Employee hotel room discount Holiday pay Paid training Professional development assistance WHY YOU'LL LOVE WORKING WITH US: Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild! Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day. Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities. Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead. Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you're still with us, there's only one thing left to do: and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at Courtyard Elmhurst: Courtyard Elmhurst is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

Job Description Front Desk Agent "Join the Atira Hotels Family and Build a Legacy of Hospitality!" Job Details Job Type: Part-time Pay: $16- $17 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Key Responsibilities Reservation Management: Receive and process reservations via phone, fax, and mail. Enter reservations into the computer system and provide additional information. Verify pricing, discounts, and billing information, and notify customers of room features and availability. Maintain reservation files and resolve related problems. Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols. Customer Service: Check in and out guests efficiently. Process customer payments and post applicable charges. Inform customers of credit holds and conduct customer surveys. Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously. Keep customers informed of company policies, procedures, and account statuses. Professional Relations: Maintain the company's professional reputation by providing superior customer service. Assist and support area personnel as needed. Coordinate with the Accounting Department regarding customer credit status. Keep management informed of area activities and significant problems. Effective working relations with company personnel. Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc. Perform any other tasks/duties as assigned by the manager/ supervisor. Qualifications Education/Certification: High school graduate or equivalent. Experience: Customer service and data entry experience preferred. Skills/Abilities: Excellent communication and public relations skills. Well organized and attentive to detail. Willingness to assist others. Strong typing abilities and proficiency with PC, calculator, and office equipment. Benefits Employee hotel room discount Holiday pay Paid training Professional development assistance WHY YOU'LL LOVE WORKING WITH US: Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild! Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day. Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities. Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead. Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us. If you're still with us, there's only one thing left to do: Apply now and become part of something amazing! Diversity, Equity, Inclusion & Equal Employment Opportunity at Courtyard Elmhurst: Courtyard Elmhurst is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description · Performs general clerical functions within the unit (including but not limited to billing, accounts receivable/payable, billing, ordering supplies, filing paperwork, data entry, or taking inventory) Additional Information If you are interested, please contact: Sahil Arora ********** sahil.arora ATartechinfo.com

Job Description Super 8 Chicago in Chicago, IL is looking for one night audit to join our team. Our ideal candidate is self-driven, motivated, and engaged. Prior Hotel Front Desk Experience Required. NIGHT AUDIT AVAILABILITY REQUIRED Responsibilities Check guests in/out Make reservations Answer phones Laundry Enforce policies of property Run Audit Qualifications Experience in hospitality required We are looking forward to receiving your application. Thank you.

Job DescriptionBenefits: Competitive salary Employee discounts Paid time off Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Job DescriptionBenefits: Competitive salary Paid time off Training & development About Us: At Hilton-branded hotels within the Garnet Hotels portfolio, we believe in warm hospitality, efficiency, and creating a seamless guest experience. We manage multiple properties across the U.S. and are currently seeking a reliable, friendly, and detail-oriented Front Desk Agent to join our team and represent the front line of guest service. Job Responsibilities: Greet guests with professionalism and a warm, welcoming attitude Check guests in and out using Hiltons property management system (OnQ preferred) Handle guest requests, complaints, and room assignments Answer phones, manage reservations, and provide information about hotel amenities Process payments and maintain accurate records Collaborate with housekeeping and maintenance teams for smooth operations Uphold Hilton brand standards at all times Requirements: Previous front desk or hospitality experience preferred (Hilton brand experience is a plus) Excellent communication and customer service skills Ability to work flexible shifts, including weekends and holidays Familiarity with front desk systems or willingness to learn Strong attention to detail and ability to multitask High school diploma or equivalent required Benefits: Competitive hourly pay Hilton employee discounts Career growth opportunities within Garnet Hotels Supportive work environment On-site training provided Shift: Full-time / Part-time options available Shifts may vary (morning, evening, overnight) To Apply: Interested candidates may send their resume to: ***********************

Job Description We are seeking a friendly, professional, and customer-focused Front Desk Associate to join our team for the evening shift. This role is essential to ensuring a welcoming and efficient guest experience. The ideal candidate will handle check-ins and check-outs, answer inquiries, and assist guests with professionalism and courtesy. Key Responsibilities: Greet and assist guests upon arrival and departure with a warm and professional attitude. Handle the check-in and check-out process accurately and efficiently. Answer phone calls, emails, and guest inquiries in a timely manner. Provide information about hotel services, amenities, and local attractions. Process payments and manage billing with accuracy. Address and resolve guest concerns or complaints, escalating to management when needed. Maintain front desk area clean, organized, and presentable at all times. Coordinate with housekeeping and maintenance teams to ensure guest satisfaction. Ensure compliance with safety and security standards during the evening shift. Qualifications: Previous customer service or hospitality experience preferred. Strong communication and problem-solving skills. Ability to work independently and remain calm under pressure. Proficient with computers and reservation systems (training provided). Flexible, dependable, and punctual. Availability to work weekends and holidays if needed. Schedule: PM Shift: 3:00 PM - 11:00 PM What We Offer: Competitive pay Training and career growth opportunities Supportive and team-oriented work environment

JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time. BASIC FUNCTION: Front Desk Agents are a major part of the "personality" of the Abbey Resort and give help in both the initial and final impressions that the guests have of the Resort. Front Desk Agents are expected to be attentive to our Guests' needs, making them feel welcomed, comfortable, important, and relaxed in a very formal manner. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE High school diploma or equivalent experience/training Ability to accomplish necessary tasks on a computer. Ability to effectively communicate in the English language Basic understanding of PMS systems, Microsoft (Word/Excel/Outlook) Ability to handle guest related issues and recover guests when necessary Strong multi-tasking skills ESSENTIAL FUNCTIONS: All room clerk functions, i.e. the friendly and efficient checking in and out of guests All cashier functions to include accurate postings of charges to individuals and groups, and maintenance of cash receipts and hotel banks Reserving functions including entering and updating group files Concierge functions (instructing guest on local entertainment, ect.) Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources Maintain a good working relationship with all Departments Monitoring, selling, and posting items from the gift shop when they are closed Enthusiastically collecting guest feedback Answering all guest calls that are external or internal at the front desk Working with housekeeping on guest room needs Making reservations for guests as walk ins or future reservations Selling gift cards to guests Monitors guest text messaging system throughout the day and responds accordingly to guest concerns and questions Performs follow ups with guests when a request order is completed by other departments. MARGINAL FUNCTIONS: Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds Required to perform other tasks and duties as assigned Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours ENVIRONMENT: Well lit, temperature controlled, indoor lobby setting. Standing behind a high desk on hard surface flooring. We are an Equal Opportunity Employer M/F/D/V

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including: Schedule is 7am-3pm Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests in accordance with Five Star Service Standards. EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS: Average Percent of Time 30% Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Trump Hotels Marketing Programs such as Trump Card, for arriving guests. Ensures guest knows location of room, and arranges for Associate to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guests. 20% Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates. 15% Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. 10% Receives special requests from guests, and responds appropriately or forwards requests to appropriate Associates for decisions and actions. 10% Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other Associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. 10% Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Attempts to communicate with guest in guest's native language, if applicable. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Summons Bell Services Associates to escort guests to/from their rooms as appropriate. Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest. Operate various office machines. Performs duties as assigned by Director of Front Office and Front Office Manager PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking, standing Constant Climbing stairs Occasional Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Stooping Frequent Lifting and carrying Occasional - up to 20 pounds. Reaching Constant Grasping Constant Talking Constant Hearing Constant Near Vision Constant Far Vision Constant Smell Rare Travel Rare SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. ORGANIZATIONAL RELATIONSHIPS Positions reporting directly to this position (titles): None SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. QUALIFICATION STANDARDS EDUCATION High School graduate or equivalent required. 4 year college degree preferred with emphasis in Hospitality. EXPERIENCE 1 - 2 years of prior guest service experience are preferred. Prior hospitality experience also preferred. LICENSES OR CERTIFICATES CPR certification and/or first aid training preferred. GROOMING All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability is strongly preferred. BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this [Non-Full Time] position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here. E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Job Title: Part-Time Concierge (8-12 hours) About The Experience Group: At The Experience Group, we specialize in transforming real estate assets to meet the demands of modern audiences, elevating their purpose and profitability. We cater to property ownership across various sectors including Office, Retail, Hotel, Event Venue, and Multi-Family spaces. Through our innovative cultural programming and astute operational expertise, we manage and activate high-performance spaces infused with bold style, setting trends ahead of the curve. Position Overview: As Concierge, you will be responsible for providing exceptional customer service to our clientele, shoppers and visitors while offering assistance, information, and personalized recommendations. Your primary objective is to ensure a seamless and enjoyable shopping experience, while exceeding customer expectations and enhancing the overall satisfaction of their experience. This role requires good communication and interpersonal skills, and a passion for delivering outstanding customer experiences. Key Responsibilities: Customer Service Excellence: Ensure that all concierge services meet or exceed customer expectations by providing assistance, information, and guidance to shoppers and visitors in the following areas:· Texting and wayfinding · Recommendations and reservations · Gift card sales Customer Engagement: Warmly greet and welcome shoppers and visitors, providing information about store locations, product offerings, promotions and special events Visitor Assistance: Assist shoppers and visitors with inquiries, directions, recommendations, and other requests to enhance their center experience Problem Resolution: Assist in the timely resolution of customer complaints or issues while maintaining a positive, professional and welcoming atmosphere Collaboration: Work closely with center management, security, housekeeping, and other departments to coordinate activities, address concerns, and enhance overall center operations Promotions and Events: Support promotional activities, events, and special programs to engage visitors and enhance their center experience Maintaining Facilities: Maintain the cleanliness and appearance of the concierge desk and surrounding areas Qualifications: · High school diploma or equivalent required· 1 - 2 years of customer service, hospitality, retail or related role preferred· Good communication and interpersonal skills· Familiarity with Microsoft Office Suite and customer service management software· Ability to remain calm and composed under pressure and resolve conflicts or difficult situations effectively· Flexible schedule, including evenings, weekends, and holidays, as required by center operations· Familiarity with local attractions, events, and amenities is a plus Physical Requirements: · Remaining in a stationary position, often standing or sitting for prolonged periods · Adjusting or moving objects up to 25 pounds in all directions · Walking short to moderate distances frequently · Navigating stairs, elevators and escalators safely Other duties: · Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Equal Opportunity Employer: We are an equal opportunity employer and committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Compensation: $18.00 per hour At The Experience Group, we are experts at reimagining real estate assets to meet modern audiences; enhancing purpose and profitability. We serve ownership in the Office, Retail, Hotel, Event Venue, and Multi-Family spaces. Our ahead-of-trend cultural programming and keen operational savvy delivers high-performance spaces with high-statement style.

The Front Desk Agent plays a vital role in ensuring the highest level of visitor and guest satisfaction by delivering superior customer service. This position is responsible for efficiently checking guests in and out of the hotel, managing phone calls, and addressing customer inquiries, all while creating a welcoming atmosphere for every guest. Primary Duties and Responsibilities Room Assignments, Changes, and Issues: Check guests into and out of the hotel with accuracy, efficiency, and courtesy, ensuring a positive first and last impression. Handle all payment transactions with diligence, balancing and verifying all monetary transactions in the appropriate accounts. Distribute room keys to guests and maintain confidentiality by following security protocols. Accurately document all aspects of room registration, including changes, charges, credit card transactions, and customer service inquiries. Guest Service: Provide assistance to guests whenever possible, fostering a welcoming and helpful environment. Resolve escalated customer relations issues with professionalism and care, ensuring guest satisfaction. Answer inquiries regarding hotel policies, services, and amenities with clear and informative responses. Proactively respond to and follow up on all guest requests, ensuring they are satisfied with the hotel's services and accommodations. Positively represent and promote the hotel, enhancing the guest experience and reputation of the property. Ensure that systems and procedures are followed to maintain guest safety and security. Other Duties as Assigned: Maintain a clean, organized, and visually appealing lobby and front desk area, ensuring it is well-stocked with necessary supplies. Compile, complete, and distribute reports to management and relevant staff accurately and on time. Report any maintenance, security, or safety issues to the appropriate personnel promptly to ensure a safe environment for guests and staff. Skills, Educational Background, and Experience: High School Diploma or GED is required. Basic math skills are essential for handling payments and transactions. Previous front desk experience is highly preferred, showcasing customer service expertise. Familiarity with Windows-based software, including Microsoft Word, Excel, and Outlook, is highly preferred. Excellent organizational and prioritization skills to manage multiple tasks effectively. Strong ability to work collaboratively with colleagues and provide outstanding customer service. Superior communication skills, both verbal and written, to engage with guests professionally. Must be able to stand for extended periods and work holidays and weekends, including Saturdays and Sundays. Join Our Team: If you are a friendly, organized individual with a passion for customer service and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position. Be part of a dedicated team committed to excellence! Job Type: Full-time Pay: $16-$17 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Night shift Weekends as needed Experience: hotel front desk: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person If offered, employment is contingent on cleared Background check.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description · Performs general clerical functions within the unit (including but not limited to billing, accounts receivable/payable, billing, ordering supplies, filing paperwork, data entry, or taking inventory) Additional Information If you are interested, please contact: Sahil Arora ********** sahil.arora ATartechinfo.com

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including: Shift is 3pm-11pm Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.