Front desk agent jobs in South Dakota

Department: Rooms Reports to: Front Desk Manager Front desk activities of the resort include resolving problems arising from guest complaints, completing reservation and room assignment activities and addressing unusual requests or inquiries by performing the following duties: Responsibilities Provides excellent guest service. Is thoroughly familiar with all lodges and activities in Custer State Park. Works closely with the Central Reservations staff to receive reservations or monitor changes. Monitors the posting of payments and changes to ensure their accuracy and completeness. Works on a continual basis with the housekeeping and maintenance departments regarding current status of available rooms/cabins. Answers inquiries pertaining to resort policies and services and park activities. May be assigned other duties, at times in other departments, as the need arises to support fellow staff members in achieving the company mission. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or ability required. Education/Experience Preferred: Prior experience desired, but not required. High school education or GED preferred or equivalent combination of education and experience. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job: Requires grasping, writing, standing, walking, repetitive motions, listening and hearing abilities and visual acuity. Talking and hearing occurs continuously in the process of communicating with guests, supervisors and other associates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Required to use hands, reach with hands and arms, climb or balance, and kneel, crouch, or crawl. The associate must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. I have read this and understand its contents. Furthermore, I verify that I am able to meet all criteria as detailed above and am capable of performing all tasks described. I also understand that no written job description can detail every aspect of a job and realize that I may be asked to work in other areas besides my primary position. About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Represents the hotel to the guest throughout all stages of the guest's stay. GUEST SERVICE ASSOCIATE DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel and or CH Amenities. Knows the location and types of available rooms as well as the activities and services of the property. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Knows how to use front office equipment. Process guest check-outs. Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange, Follows procedures for issuing and closing safe deposit boxes used by guests. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Uses proper telephone etiquette. Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's Uses proper mail, package, and message handling procedures and record details in the courier Mail Register. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax-exempt guests and attach the form to registration card. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, Is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Any other duties as assigned by AGM or GM. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Travelodge of Edgemont, SD. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Join us at the Highpoint Hotel! *ATTENDANCE BONUS-MONTHLY PAYOUT!* *HIRING FULL TIME AND PART TIME!* At the Highpoint, we pride ourselves in creating the best environment for our team members and guests alike! We are looking for individuals that love going above and beyond to create World Class experiences for our guests and other team members every day! The ideal candidate must be able to demonstrate initiative and be someone who has a reputation for delivering great service. The typical shifts for this position are 7am-3pm and 3pm-11pm and weekend shifts. As a Guest Service Agent, you will be the face of the hotel. Making our guests feel welcomed and taken care of will be at the top of your priority list, so if guest service is your passion, this is the position for you! Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities. Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned Works actively with the sales team and all other staff to provide excellent guest experiences Follows the check-in and check-out processes in a friendly and efficient manner Reviews and updates the communication log regularly to stay current with developments in the hotel Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary Invest in our three core values of the Hegg vision: We Always Find a Way Be Better Every Day We Are Better Together Benefits include: **Depending on hours worked: Paid Time Off Perfect Attendance Bonus Plan Referral Bonus Plan Worldwide Hotel Discounts REQUIREMENTS: Ability to be on feet for up to 8 hours. Ability to lift up to 50 lb. Detail oriented. Customer service experience helpful. Works well alone and with others. An Equal Opportunity / Affirmative Action Employer NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.

We are looking for someone who shares our core values to join our team. The Eye Doctors PC is a multi doctor practice. We genuinely care for all people, are committed to team success, have consistently positive attitudes, and show excellence in every interaction. If you have these values and believe you can excel in a forward thinking optimistic culture with the support of an excellent team, we have a opportunity for you! Our Front Desk team connects with our patients as a welcoming ambassador. You will manage the doctor's exam schedule to stay on time and maximize production. We expect our Front Desk associates to be able to multi-task and respond to the needs of the patients and other staff calmly and efficiently. To do this requires rigorous attention to detail, accountability and the ability to problem-solve. If you enjoy working with people and have these strengths, apply now.

Job DescriptionJob Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO ESOP (Employee Stock Ownership Plan) Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like Opera, Stay In Touch Customer service experience Excellent communication and organizational skills Wage: $14.00-$16.00/hour, Full Time, Floater of Shifts, Multiple Positions Available About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like On Q or Opera Customer service experience Excellent communication and organizational skills About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionJob Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like On Q or Opera Customer service experience Excellent communication and organizational skills About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Summary: The individual in this position is primarily responsible for the delivery of excellent customer service to all members, guests, and program participants of EmBe South. Front desk attendant(s) assist in staffing and managing EmBe's childcare rooms and ratios from 3pm-6pm as directed. Essential Functions and Responsibilities: Ensure EmBe brand, mission, vision, and values are reflected in all interactions. Demonstrate and reinforce professionalism, appropriate language, take responsibility for actions, and mentor positive behaviors to all throughout the center. Responsible for coordinating information, communications, and administrative procedures for the EmBe front desk. Duties include record keeping, database maintenance, and general front-of-house communications. Responsible for assisting human resources with new hire paperwork and procedures. Answer and route incoming guests, telephone calls, and emails. Monitor all public entering the building. Learn and explain EmBe programs, policies, and procedures. Register customers and clients for programs according to procedure. Create and maintain all front desk forms. Ensures office supply inventory is stocked. Receive customer/client comments and direct them to the appropriate staff. Filing and scanning necessary information. Keep the front desk organized Tour new clients if managers are unavailable. Keep accurate enrollment files. Ability to work with youth and adult volunteers and staff All other duties as assigned.

We are looking for a Hotel Front Desk Night Auditor to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Reservation Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform and process Night Audit procedures and prepare hotel for next business day Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Night Auditor, Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, SynXis and KABA room key Understanding of how travel planning websites operate, like Booking and Expedia. Customer service attitude Excellent communication and organizational skills Job Type: Full-time/Part-time Pay: $17.00 - 17.50 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: 4 10-hour shift Graveyard shift Weekends a must Education: High school or equivalent (Preferred) Experience: Hotel experience: 1 year (Preferred) Work Location: In person #hc148985

Job Description PREVIOUS HOTEL EXPERIENCE PREFERRED IHG Assist with reservations, checking guests in and out of the hotel. Ability to coordinate duties of the front desk. Deliver great customer service. Pay attention to details. Reliable and dependable. Above average wages, Employee discounts on hotel rooms and at the restaurant. Teamwork attitude and a positive work environment. Open to work various shift. Weekends and Holidays are required. Team work is a must!!! Come join our team #hc51722

Here at First Chiropractic Center our vision and mission are to enhance lives and experiences for our patients, staff and doctors. Our core values support a strong, positive company culture and assure that our patients come first and are provided with quality care. Pay Range: $17-$19/hour Benefits Include: Health insurance, 401k with match, PTO, Accidental Insurance Policy, uniforms provided, complimentary chiropractic care for you and your immediate family, discount on all supplies/supplements offered in the office. Hours: 7:30am-5:30pm Monday - Friday, 7:30-11:30 Saturday rotation. You will be scheduled with a half day off during each week. Skills/Requirements/Qualifications/Duties: Must be friendly and professional. Be able to manage patient flow and pay attention to detail, have a strong work ethic with a can-do-attitude. Dependability and reliable attendance is a must. Will be required to greet patients, collect patient demographic and insurance information along with scheduling and patient check-out procedures. Experience with insurance verifications and prior authorizations is desired but not required. Personal and career development education also provided. All needed certification courses are paid for by the employer.

Job DescriptionJob Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Details Home 2 Suites - Box Elder, SD $16.00 Hourly GraveyardDescription Joining the team at Home2 Suites in Rapid City, SD, offers a multitude of compelling reasons to consider. Here's why you should choose to be a part of our team: Flexible Scheduling: Enjoy the flexibility to create a work schedule that suits your lifestyle and personal commitments. Family Environment: Experience a warm and welcoming atmosphere where colleagues feel like family, fostering a supportive and inclusive workplace culture. Effective Communication: Experience open and transparent communication channels, promoting clarity and efficiency in daily operations. Fun Co-workers: Work alongside a team of friendly and enthusiastic individuals, making every shift enjoyable and rewarding. Guest/Associate Connection: Build meaningful connections with long-term Guests, creating lasting relationships and enhancing the overall Guest experience. Strong Leadership: Benefit from the guidance and support of an exceptional General Manager, whose leadership fosters a positive work environment and encourages professional growth. Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks: Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. Dining Deals: Get discounts on food and beverages at our outlets. WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark. Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. AJ's Wicked Salon & Spa: Enjoy 10% off products and services. Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe. At Home2 Suites in Rapid City, you'll find not just a job, but a fulfilling career opportunity surrounded by supportive colleagues, exciting perks, and a commitment to excellence in hospitality. Join us and become a valued member of our team today. Qualifications Responsibilities Responsible for making room reservations and checking guests in and out of the Hotel as needed. Issues room keys, Pamphlets, discount cards, etc as needed. Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel. Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times Arranges transportation for guests as needed. Compute bills, post charges, collects payment and makes change for guests. Runs various reports - hand written and computer. Maintain the cleanliness and neatness of the front desk and lobby area. Must wear a uniform up to property standards and nametag at all times on property. Balance all daily reports for the Hotel. Post and balance charges in a timely and efficient manner. Other duties may be assigned to meet business needs. Requirements: Must have strong computer skills and ability to learn hotel property management system(s). Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc. Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management. Basic knowledge of accounting operations 18 years or older. Benefits for full-time Associates: Health / dental / vision / life 401k plan with 3% match after one year of employment Company-wide discounts on hotel rooms and restaurants We offer daily pay to all Associates through ZayZoon!!! An equal-opportunity employer

Join us at the Highpoint Hotel! *ATTENDANCE BONUS-MONTHLY PAYOUT!* *HIRING FULL TIME AND PART TIME!* At the Highpoint, we pride ourselves in creating the best environment for our team members and guests alike! We are looking for individuals that love going above and beyond to create World Class experiences for our guests and other team members every day! The ideal candidate must be able to demonstrate initiative and be someone who has a reputation for delivering great service. The typical shifts for this position are 7am-3pm and 3pm-11pm and weekend shifts. As a Guest Service Agent, you will be the face of the hotel. Making our guests feel welcomed and taken care of will be at the top of your priority list, so if guest service is your passion, this is the position for you! Role Summary: Delivers an exceptional guest experience that ensures all guest needs are exceeded. Creates a positive environment and works closely with all hotel team members. Performs all tasks in an efficient and timely manner to meet required administrative responsibilities. Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned Works actively with the sales team and all other staff to provide excellent guest experiences Follows the check-in and check-out processes in a friendly and efficient manner Reviews and updates the communication log regularly to stay current with developments in the hotel Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary Invest in our three core values of the Hegg vision: We Always Find a Way Be Better Every Day We Are Better Together Benefits include: **Depending on hours worked: Paid Time Off Perfect Attendance Bonus Plan Referral Bonus Plan Worldwide Hotel Discounts REQUIREMENTS: Ability to be on feet for up to 8 hours. Ability to lift up to 50 lb. Detail oriented. Customer service experience helpful. Works well alone and with others. An Equal Opportunity / Affirmative Action Employer NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.

Department: Rooms Reports to: Front Desk Manager Front desk activities of the resort include resolving problems arising from guest complaints, completing reservation and room assignment activities and addressing Responsibilities Provides excellent guest service. Is thoroughly familiar with all lodges and activities in Custer State Park. Works closely with the Central Reservations staff to receive reservations or monitor changes. Monitors the posting of payments and changes to ensure their accuracy and completeness. Works on a continual basis with the housekeeping and maintenance departments regarding current status of available rooms/cabins. Answers inquiries pertaining to resort policies and services and park activities. May be assigned other duties, at times in other departments, as the need arises to support fellow staff members in achieving the company mission. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or ability required. Education/Experience Preferred: Prior experience desired, but not required. High school education or GED preferred or equivalent combination of education and experience. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job: Requires grasping, writing, standing, walking, repetitive motions, listening and hearing abilities and visual acuity. Talking and hearing occurs continuously in the process of communicating with guests, supervisors and other associates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Required to use hands, reach with hands and arms, climb or balance, and kneel, crouch, or crawl. The associate must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. I have read this and understand its contents. Furthermore, I verify that I am able to meet all criteria as detailed above and am capable of performing all tasks described. I also understand that no written job description can detail every aspect of a job and realize that I may be asked to work in other areas besides my primary position. About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO ESOP (Employee Stock Ownership Plan) Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like Opera, Stay In Touch Customer service experience Excellent communication and organizational skills Wage: $14.00-$16.00/hour, Full Time, Floater of Shifts, Multiple Positions Available About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are looking for a Hotel Front Desk Night Auditor to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Night Audit registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Process daily Night Audit and prepare reports and PMS for next business day Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Night Auditor, Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, SynXis and KABA room key Understanding of how travel planning websites operate, like Booking and Expedia. Customer service attitude Excellent communication and organizational skills Job Type: Full-time Pay: $17.00 to 17.50 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: 4 10-hour shift Graveyard shift Weekends a must Education: High school or equivalent (Preferred) Experience: Hotel experience: 1 year (Preferred) Work Location: In person #hc148984

Job Summary: We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.