Operations Clerk
Front desk agent job in Stockton, CA
**Full-time, Monday-Friday, 12pm-8pm**
Universal Logistics Holdings is a full-service provider of customized transportation and logistics solutions. For over 90 years, we have provided complete services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management. Universal is proud to be recognized, awarded, and affiliated with industry leaders, experts and innovators for transportation and logistics. We are more than just a full-service logistics company. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do.
Qualifications:
Strong written and verbal communication skills
Multi-tasking and organizational skills
Excellent computer skills and experience working with Microsoft Office Suite
Ability to problem solve
Strong attention to detail
A competitive and career oriented mindset
Previous experience in a transportation is preferred
High school diploma required
Job duties and responsibilities:
Verifying and processing driver paperwork
Communicate with drivers and terminal management
Auditing, reviewing, and verifying documents
Data entry
Additional tasks/ requirements as needed
Benefits package including major medical, dental, vision, 401K and vacation
Front Desk Associate
Front desk agent job in Sacramento, CA
Job Title: Front Desk Associate
Type: Temp
Pay Rate: $25.00/hour
Oversee the daily tasks and responsibilities of the office arrival area/desk.
Serve as the first point of contact for guests and visitors.
Exude professional and welcoming demeanor, process requests quickly and effectively, and clearly understand and execute security measures as needed.
Creates an overall experience for customers and guests that is positive and supportive.
Key Relationships
Local office client services and operations leadership, hospitality/facilities supervisor, and team members.
Assist client service staff in resolving hospitality-related issues and questions.
Collaborate with team to ensure consistent delivery of office services in accordance with team standards.
Qualifications
Minimum 2 years of relevant experience in a corporate office environment or related experience in hospitality and/or workplace services delivery desired.
Prior experience in reception or office services related background preferred.
Service-oriented demeanor.
Positive, professional attitude and presence with the ability to provide excellent customer service and interact with many levels both inside and outside of the organization.
Ability to maintain poise and professionalism in a fast-paced environment.
Flexibility to work different schedules and in conjunction with team members' schedules and the ability to work overtime when needed.
Excellent verbal and written communication skills.
Ability to work independently and in a team environment.
Familiarity with Microsoft Office software, particularly Word, Outlook, and Excel.
Performs other duties, tasks, and special projects as required or as assigned by the management team.
Responsibilities
Professionally greet and direct all visitors and serve as a point of contact.
Promptly and professionally answer and manage all incoming calls and relay messages.
Maintain the arrival area and assist in supporting areas around the lobby as needed
Use necessary applications and systems such as Service Desk to track internal workflow.
Coordinate guest lists for security and maintain knowledge and other guest document protocols.
Adept at using all features of telephone system and voice mail.
Ensure coverage for the arrival area/desk and work closely with backups on a continued high level of support.
Work on special projects and other duties as needed or directed.
Team with other team members so that a professional level of client service is maintained, executed, and seamless.
Collaborate with hospitality/facilities supervisor to identify and resolve client service challenges.
Assist clients in reservation support for meeting rooms and workspaces.
Provide check-in, check out, and reservation support and troubleshooting to local staff and guests.
Generate daily system reports required to effectively manage programs.
Comply with requirements for meeting set-up and last-minute modifications and execute them in a professional manner.
Accepts catering deliveries and reconciles orders against delivery; assists with set-up.
Prepares meeting spaces by configuring rooms according to customer's request; providing meeting support supplies; assisting with audio-visual equipment set-up; accepting catering deliveries, etc.
Tears-down meeting space by ensuring clean-up of food and supplies; cleaning whiteboards, collecting materials left behind and disposing or storing as appropriate, etc.
Prepares and maintains the physical space, teaming rooms, and conference rooms.
Restocks supplies and ensures the space is neat, organized, and ready for use (either daily or as turnover occurs).
Collaborates with the facilities team to report lighting, carpet, wall, etc. repairs.
Identify, prioritize, and resolve issues in a proactive manner.
Ability to lift 50 pounds
Part Time Dental Receptionist / Front Desk - Concord, CA 94518
Front desk agent job in Concord, CA
Title: Part Time Dental Receptionist / Front Desk Part Time Dental Receptionist / Front Desk Position We are a Private Dental Office. Our office treats Adult patients. We are looking for an experienced Part Time Dental Receptionist / Front Desk person to schedule patients, billing, handle insurance payments, referrals, etc.
Part Time Available!
3 Days A Week!
Open: Mon - Fri: 8:30am - 5pm
No Weekends.
Compensation: $25 - $30 per hour + Benefits!
Requirements:
Must have at least 1 year of experience working as a Front Desk Receptionist in a Dental Office.
We prefer candidates that have previous experience with Dentrix software but it is not required.
Apply with a copy of your resume or CV for more info.
CA-6066-C
Front Desk Coordinator
Front desk agent job in Tracy, CA
HR Admin/Front Desk
Pay: Starting at 20/hr.
Job purpose
Provides a variety of routine and moderately difficult office support duties for office
staff. This includes but is not limited to extensive public contact, providing
information, multi-line phone protocol, recordkeeping, specialized functions related
to the processing of applicants, data entry, preparing spreadsheets, maintaining data
bases, establishing, and maintaining file systems and performing related work as
required and the ability to make decisions and resolve non-routine problems that
may also be encountered.
Duties and responsibilities include but are not limited to:
Answer all incoming calls in a timely manner, preferably by the second ring.
Place candidates on hold to answer secondary calls. Forward calls and/or take
accurate messages.
Greet applicants and visitors that come to the office in a “professional and
friendly manner”.
Receive and screen callers and visitors utilizing good customer service skills.
Pre-screen candidates that call-in or walk-in as necessary for current job
openings/requisitions.
Provide applications, copying I.D.'s, answer routine applicant questions,
review applications before interview process for completion, assist in checking
for references, running E-Verify, drug testing.
Provide information and assist with testing processes and procedures.
Complete training and new hire orientations.
Daily use of the computer requires you to enter all new applications or any
related data entry in the computer systems, update AFW (available for work)
status when applicants call in, generate reports, develop spreadsheets, check
the Outlook email system, NOVA entries.
Verify, update, and confirm caller/employee contact information.
Copy, assemble and distribute written materials as needed. (i.e.: includes
but is not limited to; application packets, orientation packets, direct deposit
forms, I9, COVID Vaccine status forms, etc.).
Use of correct grammar, punctuation, and spelling in verbal and written
communications.
Sign for deliveries such as FedEx, UPS, USPS mail, and distribute or store
materials properly.
Maintain adequate volume of paper in copier, fax, and related office
equipment.
Make sure the printer is clear of all paperwork by the end of each day.
Ability to multitask in a busy environment and prioritize work.
Always keep front reception area, orientation room and bullpen neat and
clean. Areas should be cleaned daily (i.e.: sanitizing all touchable surfaces
multiple times a day, cleaning training room, wiping down tables and front
desk space; door handles, time clock, etc.).
Front Desk Associate Sport Club
Front desk agent job in Tracy, CA
Job DescriptionAbout Hattrick Sports Club
Hattrick is a community-driven sports and fitness facility offering indoor turf fields, group training, leagues, and family-friendly events. Our Front Desk Associates are the welcoming face of the club, handling everything from check-ins to membership sales and day-to-day facility upkeep.
Key Responsibilities
Member & Guest Services - greet everyone warmly, verify memberships, process day-passes, answer phones/emails/live-chat, and schedule classes or field rentals.
Membership Sales - conduct facility tours, explain pricing options, hit monthly membership-sales goals, and upsell add-ons (training packages, locker rentals, etc.).
Point-of-Sale - complete transactions for merchandise, concessions, and registrations; balance cash drawer at open/close.
Facility Cleaning & Upkeep - maintain a spotless lobby, restrooms, locker rooms, and high-touch areas between janitorial visits; wipe down equipment, empty trash, restock paper goods.
Opening/Closing - follow checklists for lights, tills, reports, and security.
Event Support - assist with check-in and traffic flow during tournaments, and camps.
Cross-Training - learn basics of Member Services and Events teams for shift coverage.
What You Bring
A friendly, professional communication style and genuine enthusiasm for sports/fitness.
Proven ability or willingness to sell memberships or service packages.
Basic computer skills (Microsoft 365 / Google Workspace); club or POS software experience a plus.
Ability to stand/walk for extended periods and lift up to 25 lbs.
CPR/AED certification (or willingness to obtain within 30 days of hire).
Flexible availability - at least two evening shifts or one weekend day required.
Typical Schedule
Shifts are 5 PM-10 hours within:
Weekdays: 5 PM - 10 PM
Weekends: 7 AM - 9 PM
Please indicate preferred availability (FT/PT + days/times) when you apply.
Part-Time Front Desk Agent Overnight - Camp Park, CA
Front desk agent job in Dublin, CA
We reward our colleagues' hard work and dedication with an extremely competitive compensation and benefits package. The hourly pay rate for this role is $21.00, and our comprehensive benefits package includes paid time off, medical/dental/vision insurance, 401k, room discounts, and many other benefits to eligible employees.
Every day is different, but you'll mostly be: ● Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures ● Checking guests in, out and managing any wake-up call requests ● Answering phones and dealing with overnight guest queries ● Running night audit property management systems or manual equivalents ● Performing other duties such as concierge services and special guest requests What We need from you: ● Accounting and mathematics skills for accurate auditing and payment processing ● Cash handling experience for counting and securing bank and processing cash payments ● Computer literacy, including familiarity with PMS software ● Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff ● Customer service experience ● Knowledge of hotel operations, offers and the local area What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family.
Auto-ApplyHotel Front Desk Agent
Front desk agent job in Tracy, CA
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.
Compensation: $17.50 - $19.50
Key Responsibilities:
Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
Handle guest requests and complaints promptly and professionally.
Manage cash drawer and process payments (room charges, cash, debit, or credit).
Keep the front desk area and lobby clean and organized.
Coordinate with housekeeping to ensure room readiness for guests.
Provide guests with directions and information about the property and local attractions.
Answer guest calls, messages, and process requests or concerns.
Run daily reports and ensure the accuracy of information.
Assist guests with special requests and ensure their satisfaction.
Follow all company policies, and safety procedures, and maintain confidentiality of guest information.
Requirements:
High school diploma or equivalent.
Strong communication and customer service skills.
Ability to work independently and handle stressful situations.
Proficiency in Windows operating systems and office software.
Ability to work well with others and develop positive working relationships.
Ability to lift to 50 pounds occasionally and 10 pounds frequently.
Auto-ApplyReservationist
Front desk agent job in Concord, CA
Transdev is actively seeking a transportation dispatcher for their Paratransit service in the Concord locations. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers. Join Transdev and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers and the communities they serve.
Position Subject to Collective Bargaining Agreement:
+ $19.60 - $23.89 (Union Collective Bargaining Agreement Payscale)
+ Starting pay $19.60 with progression to $23.89 over 5 years.
Benefits include:
+ Vacation: up to 14 days per year
+ Sick days: 5 days
+ Holidays: 8 days; 6 standard and 2 floating
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Responsibilities
+ Answers customer calls and inputs all customer trip requests using a computerized scheduling system.
+ Provides accurate responses to callers' questions about schedules, trips and other questions using information made available to the agent
+ Accurately schedules trips through specialized software, in accordance with Americans with Disabilities Act (ADA) provisions and company requirements; determine if trip is to be scheduled by pick up time or by arrival/appointment time; inform customers accordingly
+ Provides transit information to passengers; providing friendly, professional customer service interaction; answers calls from clients and schedule services
+ Monitor call wait time, and number of calls in queue; efficiently address customers' needs so other customers can be helped
+ Enters new customer information or changes into the system.
+ Follows rules and regulations of the Company; follows instructions of management and supervisors
+ Adheres to all regulations related to the Americans with Disabilities Act (ADA)
+ Maintains confidentiality of passengers' information
+ Maintains a clean and well-organized work area
Qualifications
Education, Licensing, and Certifications:
+ High school diploma or equivalent, such as GED, required
Experience:
+ One to two years of dispatch and/or customer service experience preferred
Skills and Knowledge Required:
+ Ability to organize logical and efficient schedules and routes and adapt to changes
+ Ability to read, comprehend and understand a map
+ Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes
+ Ability to assist handicapped passengers when needed
+ Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
+ Strong written and oral communication skills
+ Clear speech and pleasant phone demeanor
+ Ability to use a multi-line phone system and handle multiple tasks concurrently
+ Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups
+ Will be cross trained as Reservations for coverage purposes
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities
+ Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ********************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev:
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
For more information, please visit our website at *******************
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
California applicants:Please Click Herefor CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6412
Pay Group: DP0
Cost Center: 680
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
Front Desk Dental Receptionist
Front desk agent job in Concord, CA
in Concord, CA.
Are you looking to make a change?
Are you unhappy, not fulfilled, unmotivated, bored or simply just ready for the next chapter?
Don't get stuck in a rut or be unhappy, life is too short!
We have a fantastic opportunity for you!
We are seeking a Full Time or Part Time Dental Receptionist to join us!
We are an established Private Dental Office that treats Adult patients.
We are looking for Full Time or Part Time Dental Receptionist candidates.
We are open: Monday - Friday: 8am - 5pm
We are closed on the weekends!
We are paying $25 - $30 per hour + Benefits!
Our Requirements are:
We require at least 1 year of previous experience working as a Front Desk Receptionist in a dental office.
Experience with Dentrix system is a plus!
Apply now with your CV or resume for more details!
Package Details
Guest Service Agent
Front desk agent job in Sacramento, CA
At HRI Hospitality, we offer a unique perspective on hotel ownership and management.
We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.
We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!
Pay Range:
$16.50-$23.50
Job Title: Guest Service Agent
Department: Front Office/Guest Services
Supervision Exercised: N/A
Supervision Received: Operations Manager, Guest Services Supervisor
Job Summary: Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.
Job Duties include the following:
Guest Services & Operations:
Completes all daily front desk agent tasks
Greet and assist guests in a friendly, professional manner during check-in, check-out, and throughout their stay.
Resolve guest issues, complaints, and requests with a sense of urgency and empathy.
Ensure that all front desk procedures (room assignments, payment processing, key distribution) are performed accurately.
Maintain knowledge of all hotel features, services, hours of operation, room types
Ensure all reservations that need to be made manually are in the system.
Meets Hilton Honors enrollment goals by signing up guest during check-in.
Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times, Adhere to all cashiering procedures
Meet with supervisor to review daily assignments and priorities.
Answer department telephone within three rings, using correct greeting and telephone etiquette.
Assist all departments and executives in obtaining appropriate information regarding groups, inventory and guest information.
Other duties may be assigned.
Administrative & Communication:
Communicate effectively with other departments (e.g., housekeeping, engineering, F&B) to ensure guest needs are met utilizing tools like Quore, Outlook, Hotel Radios to communicate.
Follow up with guest requests/complaints
Minimum Requirements:
A minimum of one (6) months in customer service preferably in a hotel setting such as Hilton, Marriott, Hyatt or other hotel brand.
Must have a flexible schedule and be available to work weekends, holidays and overnight shifts.
Must have exceptional customer service skills.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
Auto-ApplyUrgent Care Front Desk/MA
Front desk agent job in Fremont, CA
(WHMG)
Serving the communities of Fremont, Union City, and Newark, Washington Health Medical Group (WHMG) is a multi-specialty medical group that is a part of Washington Hospital Healthcare System in Fremont, California. In support of WHMG's mission to serve the community with the highest quality health care, WHMG's commitment to the patient first ethic and ensuring an excellent patient experience are strategic priorities. This is rooted in effective partnerships with patients that yield better outcomes and effective and efficient care in a manner that demonstrates compassion and respect for the patients in our care.
For more information, visit our website at ***********************
Roles and Responsibilities
Greets and receives patients in person and by telephone. Schedules appointments in an efficient and timely manner. Facilitates communication by routing phone calls to the appropriate clinic and/or person. Instructs patients on filling out their appropriate paper for registration. Checks patients in and out, schedules follow-up appointments, and prepares lab and x-ray slips if and when needed. Strictly follows all practice policies and procedures, including all HIPAA related policies and procedures.
Essential Functions:
Collects and manages patient clinical information.
Rooms patients and documents chief complaint, vital signs, and updates the patient's health record in Epic.
Relays physician's instructions as directed.
In Epic, processes prescription refills, form completion, patient messages, etc.
Processes labs that have been collected in office.
Administers injections as ordered by physicians.
Prepares labels and sends urine, biopsy, and culture specimens to appropriate laboratories.
Assists physicians with clinical procedures.
Obtains physician's authorization for diagnostic tests and referrals, procedures, and medication, etc.
Reschedules patient appointments as necessary.
Assists in Medical Records with scanning and filing.
Completes work queues as assigned.
Assists with Quality Assurance practices including monthly check of Log Binder to assure complete and accurate recordings of:
Refrigerator temperature
Freezer temperature
Crash cart checklist
Auto Clave
Quality control on machines including licensing renewal and maintenance
Complies with established organizational policies and procedures of WTMF.
Other duties as assigned.
Checks in and greets patients.
Reviews and updates demographic information.
Instructs new patients on the proper completion of their new patient paperwork.
Insurance verification, including scanning copies of insurance cards.
Continually monitors the schedule for accurateness, communicates any changes to patients.
Collects co-pays and balances on accounts. Collects money due for Private Pay patients.
Schedules and confirms all clinic appointments 1 day in advance.
Maintains clean waiting room and working areas.
Answers telephone, schedules appointments, screens calls, provides information or routes calls to the appropriate person.
Prepares mailing of forms for new patients to be complete, or directs patient to the website to download the forms.
Reviews charts before clinic to be sure all reports are current, present and filed correctly.
Performs opening and closing procedures.
Checks for current referrals and/or authorizations for all HMO patients. Obtains new referrals from primary care physician as necessary per office site.
Photocopies and faxes various documents as necessary.
Assists patients, doctor and other staff as needed.
Job Type: Full-time
Salary: $29.00-$36.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Schedule:
Monday to Sunday
Schedule can be 30 hours/week or 40 hours/week
Work Location: One location
Auto-ApplyPart-Time Front Desk Associate
Front desk agent job in Dixon, CA
The Part-Time Front Desk Associate is responsible for the daily activity at the entrance and front desk. Compensation: $18-20/hr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Job Responsibilities:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Front Desk
* Responsible for the daily overall functioning of the front desk to ensure that all members and guest are greeted with high-level customer service; including but not limited to a welcome and a smile.
* Responsible for verifying that each person who enters provides the proper identification and ensures that only active members enter the facility.
* Answer phones, offering high-level of customer service; route calls accurately and appropriately.
* Responsible for cash and cash drawer reconciliation during each shift.
* Ensure all rules and regulations are being followed at all times; notify management or direct supervisor if a member or guest is not adhering to the rules and regulations.
* Assist with training current and new associates.
* Communicate with maintenance staff as needed to maintain high-level of cleanliness throughout the grounds.
* Maintain front desk area by ensuring that trash and debris are picked up and windows are washed and clean.
* Coordinate on set-up and take-down of tables, chairs and decorations for social events or club activities.
* Practice and adhere to FirstService Residential Global Service Standards.
* Conduct business at all times with the highest standards of personal, professional and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by Management.
* Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications:
* Must be able to work a flexible schedule.
* Strong written and verbal communication skills.
* Excellent general math skills.
* Must be able to handle multiple tasks.
* Strong attention to detail.
* Must be able to work independently and prioritize daily work load.
* Strong customer service skills.
* Must be able to handle pressure and deadlines related to the job; and be able to respond to customers that may be upset.
* Strong internal/external customer relation skills required with ability to communicate effectively with all levels of management, associates, members and other stakeholders.
* Must be able to work various holidays and weekends.
* Must be able to handle deadlines and pressure of the position.
* Must have reliable transportation.
* Working knowledge of Microsoft Applications.
Education & Experience:
* High school diploma or equivalent.
* 2 years customer service experience.
Physical Requirements & Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to lift 30 lbs.
* Ability to lift, push and move equipment and furniture.
* Must be able to sit and stand for extended periods of time.
* Talking and listening occur continuously in the process of communicating with clients, guests, supervisors, associates, and vendors.
* Must be able to communicate both on the phone and in person in order to resolve issues related to the business.
* Must have finger dexterity for typing/using a keyboard.
* Must be mobile enough to move around the office and during outside events; including walking on uneven surfaces and standing for long periods of time.
* Ability to work with inside and outside environmental elements (noise, weather, etc.).
* Ability to work around pool equipment and chemicals.
* Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Tools & Equipment Used:
* Office equipment; computers, printers, scanning, telephone, etc.
What We Offer:
* Medical, dental, and vision plans (full time and part time 30+ hours)
* Part time 20+ hours qualify for dental and vision
* 401K match
* Time off including vacation, sick, and company paid holidays
* Pet insurance available
* Tuition reimbursement
* Legal services
* Free emotional wellbeing and daily life assistance support for all associates
* Domestic partner coverage
* Health savings account
* Flexible spending account
About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
AGENT I - FRONT DESK
Front desk agent job in Sacramento, CA
The Front Desk Attendant is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.
Responsibilities
ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Register property guests with an emphasis on fulfilling requests, following special handling instructions, and adhering to established credit policies and procedures. - Select and block rooms for arriving guests; pre-register individuals or groups, as required; and assist in escorting VIPs and return guests to their rooms, as requested. - Ensure all guest information is accurate and maintained in an organized manner. - Utilize the property management system to run daily reports and block any special requests. - Check guests out of the property in accordance with procedures. - Make change, cash checks, exchange foreign currency, and post charges/make adjustments to guest accounts. - Accept reservations, changes, and cancellations in the absence of reservations staff. - Promote room upgrades (upsell) and monitor and control product to meet goals. - Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank. - Assist individuals and groups with check-in, checkout, and room changes. - Work closely with the bell and door staff to coordinate the efficient handling of luggage and follow up on guest requests, inquiries, etc. - Greet guests in all public areas of the property; answer questions, handle requests, and offer directions, as needed. - Work with Front Office Manager regarding hotel business to keep them informed. - Maintain positive and professional communication with all staff. - Provide recognition to others, including co-workers, supervisors, managers, and directors. - Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities. - Ensure a healthy and safe work environment for co-workers and guests. - Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests. - Promote property outlets to guests. - Assist guests in finding locations within the property by escorting, when possible, or giving clear directions. - Resolve guest complaints using property procedures. - Create a positive environment in which all employees have the ability to maximize their potential. - Listen to comments, criticisms, and feedback from guests, employees, and managers to gain an understanding of strength and opportunity to improve personal/property performance. - Work as a team, helping all employees to complete the required activities that ensure we deliver Amplified Service. - Participate in Sound Check meetings on each shift. - Always smile and offer a warm greeting to all. - Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. - Take initiative to offer assistance throughout the property. - Operate ethically to protect the Hard Rock brand. - Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations. - Perform additional duties as requested by department managers and supervisors. - Communicate with supervisors and managers to ensure that assigned duties are completed to standard. - Coordinate operations with other departments, as needed. - Present a professional image to employees, guests, clients, owners, and investors. - Review and develop guest history records to enhance personalized service for repeat guests. - Maintain confidentiality of guest, employee, and company information.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS: High School diploma or equivalent required, with a Secondary school degree preferred. Previous work experience in service for at least 2 years is preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): - Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations. - Prior experience in the Gaming industry strongly preferred. - Prior experience in Tribal Gaming preferred. - Must be at least twenty-one (21) years of age. ABILITY TO: - Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas. - Ability to read, comprehend, and write simple instructions, short correspondence and memos. - Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.). - Ability to stand in place for the duration of the shift.
Additional Details
Closing:
The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.
Auto-ApplyGuest Service Agent
Front desk agent job in Livermore, CA
Job Description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
Now offering Daily Pay!
- Track your daily income with updates after every shift you work
- Transfer your earnings instantly or next day
- Automatically save a portion of your paycheck
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
Qualifications
Education
Preferred
High School degree or better
Guest Service Agent
Front desk agent job in Fairfield, CA
Job Description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Guest Service Agent
Front desk agent job in Walnut Creek, CA
Job Description
Guest Service Agent/Front Desk Agent -Part Time Hours- AM and PM Available
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)*Based on employment status eligibility.
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Guest Service Agent
Front desk agent job in Pleasanton, CA
Job Description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Guest Service Agent
Front desk agent job in Jamestown, CA
Job Details Jamestown, CA Full Time $19.00 - $19.00 Hourly AnyDescription
Guest Service Agent
As a Team Member of the Hotel Operations team, the Guest Service Agent is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. The Guest Service Agent is responsible for the reception and guidance of Guests. Handles all Guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves Guest complaints; and assists Guest's inquiries.
Position Functions
Essential Functions
• Ensure services and amenities provided follow AAA Four Diamond standards.
• Handle phone inquiries, make reservations, handle room changes, review balances, collect payments, settle Guest accounts, and provide assistance and direction.
• Work with hosts to block room assignments for players and ensure that any special accommodations for the players are met.
• Assist with the daily check-in and check-out processes of the hotel operations.
• Greet, check-in, and check out Guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information.
• Take and distribute messages or mail and redirect calls.
• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about Guests' needs, including questions about available rooms, amenities, room rates, special requests, and CRCR information.
• Respond to Guest complaints in a timely and professional manner.
• Work directly with Housekeeping to ensure rooms are ready and up to CRCR standards.
• Upsell additional amenities and services when appropriate.
• Organizing transport services for Guests at their request.
• Ensure Guests are satisfied with their experience at the hotel through regular contact with Guests.
• Ensure all Guest contact is courteous, informative, and thorough.
• Receive shipments and file and organize documents.
• Other duties as assigned.
Skills
• Strong listening and communication skills.
• Problem-solving and critical thinking.
• Must be able to work independently and maintain a high level of performance.
• Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
• Demonstrates a flock mentality, focused on teamwork and collaboration with others.
• Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
• Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
• Builds lasting relationships by demonstrating honesty, integrity, and effective communication.
• Driven to exceed expectations while remaining accountable and fair.
• Historical knowledge of the Clucker family.
Qualifications
Minimum requirements:
• Must be at least 18 years of age.
• 2+ years in hospitality.
• Bilingual is a plus.
• Basic math skills.
• Proficient in Windows and Microsoft Office Suite.
Preferred qualifications:
• 2+ years in hospitality.
• Knowledge of hospitality software such as Hosts, Opera, Infor, and/or other housekeeping tracking systems.
Disclaimer
This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process.
Front Desk/Receptionist
Front desk agent job in Alamo, CA
BODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt, and redefine your body and mind in just 45 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people.
Job Summary:
The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, you'll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to:
Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code.
Assist members/guests in person when they are in the studio and over email as inquiries come in.
Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash.
Initiate tasks and perform duties without direction/micromanagement.
Monitor incoming emails and ensure proper check-in procedures are followed.
Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions.
Essential Duties & Responsibilities:
Member and Guest Check-in Compliance
Greet all incoming members and guests
Ensure all check-in procedures are followed
Thank guests for coming as they exit
Sales
Create new business internally through member promotions, referrals, and inquiries
Promote specials to current and future guests
Reach out to existing and potential members via email for sales opportunities
Reconcile and report all incoming and outgoing transitions
Successfully attain personal sales revenue targets
Customer Service & Operations
Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
Handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments
Update Supply Request Log and Maintenance Log (depending on the issue)
Promote and sell merchandise
Keep the front desk area and entryway clutter-free, orderly, and clean
Perform general cleaning duties to include hourly bathroom room and studio checks
Follow up with members who have enrolled to ensure we are exceeding expectations
Provide the highest level of customer service possible when communicating and interacting with guests
Qualifications:
1-2 years of customer service or sales experience preferred
1-2 years MindBody software experience preferred
Competitive drive to succeed in commission sales and performance based culture
Excellent customer service skills
Knowledge of sales practices and techniques
Independent, self-starter with strong organizational skills
Basic computer skills
Strong communication skills in both oral and written
Organized and detail-oriented
Friendly, warm, compassionate, and welcoming personality
Easy to talk to and comfortable around new people
Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)
Certifications / Educational Requirements:
High School Diploma or GED required
Physical Requirements:
The employee occasionally sits, walks, kneels, and reaches with hands and arms
Ability to lift and/or move up to 25 lbs.
Work Environment:
While performing the duties of this job, regularly exposed to moving mechanical parts
The noise level in the studio environment is loud
Must be comfortable interacting with people and making them feel welcome
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Compensation: $16.50 - $20.00 per hour
BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills, and have a passion & excitement for our brand. We are seeking enthusiastic, service-oriented, hardworking individuals to work in our fast-paced studios. Let's ROK!
Auto-ApplyBilingual Front Desk Receptionist (Sacramento)
Front desk agent job in Sacramento, CA
Wilshire Law Firm is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We are dedicated to upholding the highest standards of Excellence and Justice and are united in our commitment to achieve the best outcome for our clients.
You will work side by side on a team of dynamic, collaborative, and client-focused professionals who are committed to delivering on our founding core values: Excellence, Teamwork, and Integrity.
The Opportunity
As our Front Desk Receptionist, you will have the opportunity to greet, assist, and provide direction and information to clients, visitors, and other guests of the firm.
Accountable for
Greet clients, visitors, and guests of the firm.
Determine the purpose of each person's visit and direct or escort them to the appropriate location.
Answer, screen, and direct a heavy volume of phone calls to staff.
Take messages and schedule appointments.
Receive mail, documents, packages, and courier deliveries and deliver or distribute items.
Perform administrative and clerical support tasks.
Perform basic filing and recordkeeping.
Qualifications
Excellent verbal communication skills.
Excellent interpersonal and customer service skills.
Basic understanding of administrative and clerical procedures and systems.
Proficient with Microsoft Office Suite or related software.
Must be bilingual in Spanish.
High school diploma or equivalent required.
Compensation
$24.00 - $28.00 depending on experience
Benefits
Paid time off and paid holidays
Opportunities for growth and advancement
Team outings and sponsored events
Employee referral bonus programs
Firm-paid Medical HMO with affordable upgrades
Firm-paid Life and AD&D insurance
Low-cost Dental and Vision plans
401k
FSA (Flexible Spending Account)
EAP (Employee Assistance Program)
Pet Insurance
Strive for Excellence. Fight for Justice. Foster Unity.
Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are committed to providing reasonable accommodations to assist individuals with disabilities during the application process and to facilitate their performance of essential job functions throughout their employment.
Join Wilshire Law Firm
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