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Front desk agent jobs in Syracuse, NY - 85 jobs

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Front Desk Agent
Front Desk Clerk
Front Desk Receptionist
Receptionist
Front Desk Host
Housekeeper/Front Desk
Front Desk Associate
Front Office Assistant
Front Desk Lead
Guest Services Agent
Receptionist/Customer Service
  • Front Desk Agent

    Scholar Hotels

    Front desk agent job in Syracuse, NY

    The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Hotel Standards Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services and amenities Provide information, directions and other assistance as necessary about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Monitors all cash, check, credit card and ledger accounts through shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc. Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, and other areas as necessary Assist guests with booking and modifying reservations as needed Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly and monitor lobby cleanliness Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel, or crouch Occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
    $33k-40k yearly est. 60d+ ago
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  • Front Desk Clerk

    Suny Upstate Medical University

    Front desk agent job in Syracuse, NY

    Duties include but not limited to patient registration in Epic, patient check in and check out, obtaining insurance cards, signatures on consent forms, and co-pay collection. OR Case scheduling which includes coordination of provider schedules, obtaining insurance authorizations, completing pre-surgical paperwork and consents and entering data into multiple scheduling systems. Obtain authorizations and schedule ancillary tests and procedures for patients, answer clinic phones, identify sort and file incoming chart documentation, be able to communicate effectively in order to transfer information as well as complete a variety of tasks within a given timeframe while maintaining patient confidentiality. New patient intake per department guidelines. Miscellaneous duties include mail and fax distribution and other clerical duties as required. Minimum Qualifications: Preferred Qualifications: The NYS Department of Civil Service has developed the Hiring for Emergency Limited Placement (HELP) Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 2 title. For consideration for this title, you must meet one of the following minimum qualifications: NYS Department of Civil Service Eligible list or eligible for transfer Or Promotional: You must be a qualified employee of the State University of New York and have had one year of permanent competitive or 55-b/55-c service as a Hospital Patient Services Clerk 1 or as a Nursing Station Clerk 1 Or Open Competitive (Non-competitive, NY HELPS) Qualifications: Two years of full-time clerical experience in a health care setting; or two years of full-time secretarial experience in a health care setting; or two years of full-time patient care experience in a health care setting Work Days: Schedule based on a 37.5-hour work week. Monday - Friday 8am - 4pm Message to Applicants: Status: Contingent Permanent Salary: $42,641 Recruitment Office: Human Resources
    $42.6k yearly 60d+ ago
  • Front Desk Clerk

    Randolph House 3.9company rating

    Front desk agent job in Liverpool, NY

    Job Description Join Our Team as a Front Desk Clerk at Randolph House! Looking for an opportunity to be the friendly face that makes someone's day? At Randolph House, located in Liverpool, NY, we pride ourselves on creating a welcoming and supportive environment for both our guests and team members. If you're ready to bring your positive energy and organizational skills to a role where you'll make a real difference, we'd love to hear from you! About the Role As a Front Desk Clerk, you'll be the first point of contact for our guests, setting the tone for their experience with us. This role is perfect for someone who enjoys interacting with people, thrives in a fast-paced environment, and has a knack for keeping things running smoothly. Key Responsibilities Greet and assist guests with a warm and professional demeanor. Handle check-ins, check-outs, and reservations efficiently. Answer phone calls and respond to inquiries with accurate information. Maintain accurate records and ensure the front desk area is organized. Collaborate with other team members to ensure seamless guest experiences. What We're Looking For No prior experience required-just a willingness to learn and grow with us. Strong communication and interpersonal skills. A friendly, approachable attitude with a focus on customer service. Basic organizational and multitasking abilities. Reliability and a commitment to creating a positive guest experience. Why Join Randolph House? At Randolph House, we believe in fostering a supportive and inclusive workplace where everyone feels valued. We're a small, tight-knit team that works together to provide exceptional service to our guests. While we don't currently offer additional benefits, we do offer a welcoming environment where your contributions will be recognized and appreciated. Ready to Apply? If this sounds like the perfect opportunity for you, we'd love to hear from you! Join Randolph House and become part of a team that truly values its people. Apply now and take the first step toward an exciting new chapter in your career! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $29k-36k yearly est. 29d ago
  • Guest Service Agent

    Hampton Inn & Suites 3.9company rating

    Front desk agent job in East Syracuse, NY

    Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment Posts transactions to guest and master accounts Reviews guest account balance, ensuring that payment is secured Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards Reviews arrivals and blocks special requests Processes required reports, including down time, high balance, etc. Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. Handles guest requests and concerns in a courteous and efficient manner Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner Prepares guest amenities, and ensures delivery in a timely manner Handles in-house guest reservation requests such as extension, late check-out, and rebooking Handles check-out procedures swiftly and accurately and assists guests on departure. Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests Stores guest luggage Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security Operates the franchise terminal and performs designated maintenance tasks Maintains procedures for credit control and handling of financial transactions Maintains guest safety & privacy by adhering to established procedures Issues safety deposit boxes for guest use, following security protocol Monitors key box, issuing keys to the appropriate staff members. Logs all transactions Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences Assists with the relocation of guests, when necessary Assists other departments during slow periods Additional duties may be added at any time at the discretion of management Consistently models the behavior of a ‘Baywood Ambassador' who: Maintains a professional image, including appearance, verbiage, and body language, at all times Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction Fosters teamwork by offering assistance to others, as needed Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures Recommends other Baywood properties to our guests, when appropriate Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations Skills/Qualifications Education: High School diploma Certifications / Licenses: TIPS, or similar approved, alcohol server training certification (as required) Experience: Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: Ability to multi-task Ability to communicate effectively, both written and oral Bilingual (Spanish & English) preferred, depending on geographic market Ability to work the shifts required for the position Ability to learn and adhere to Brand & Baywood Hotels' standards Ability to take information from various sources and determine a responsible course of action Ability to understand interdepartmental relationships Ability to operate office equipment and industry specific software (PMS) Ability to remain calm during stressful situations Physical Demands Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) Sitting: Rarely Bending, Stooping, Reaching: Occasionally Lifting, Push/Pull: 40 lbs infrequently Driving: Rarely Traveling: None Environmental Conditions: Inside: Protection from weather conditions but not temperature changes Outside: Rarely View all jobs at this company
    $33k-41k yearly est. 3d ago
  • Receptionist

    Brookdale 4.0company rating

    Front desk agent job in Syracuse, NY

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. What it takes to be a Receptionist at Brookdale: Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace. Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol. Brookdale is an equal opportunity employer and a drug-free workplace.
    $29k-37k yearly est. Auto-Apply 4d ago
  • Front Desk/Host

    Daveandbusters

    Front desk agent job in Syracuse, NY

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $15 - $16.5 per hour Salary Range: 15.5 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $15-16.5 hourly Auto-Apply 60d+ ago
  • Hotel Front Desk Clerk

    The Brae Loch Inn

    Front desk agent job in Cazenovia, NY

    Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $17 hourly Responsibilities: Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Bookkeeping: keep accurate records of all hotel guest account information Connect with the housekeeping department to ensure guest accommodations are ready Handle customer complaints as necessary Qualifications: 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Well-versed in taking telephone calls and handling stressful situations Exhibits working knowledge of Microsoft Office and reservation management systems Must have graduated high school, received a GED or equivalent Displays impeccable interpersonal, time management, organizational skills, and customer service skills About Company The Brae Loch Inn is a Cazenovia institution, serving guests since 1946. The restaurant had been family-owned for all 79 years and continues to honor its Scottish roots.
    $17 hourly 4d ago
  • Receptionist

    OMNI 4.5company rating

    Front desk agent job in Utica, NY

    Job DescriptionDescription: About Us: We are a busy, patient-focused medical office specializing in pain management. Our dedicated team of healthcare professionals provides compassionate care to patients managing acute and chronic pain. We are looking for a reliable, professional, and detail-oriented Receptionist to join our front office team and help create a welcoming environment for our patients. Position Summary: The Receptionist is the first point of contact for patients, visitors, and vendors. This role requires excellent customer service, organizational, and communication skills to ensure smooth daily operations in a fast-paced medical environment. Requirements: Key Responsibilities: · Greet patients and visitors with professionalism and warmth · Answer and route phone calls promptly and accurately · Schedule, confirm, and manage patient appointments · Verify insurance information and collect co-pays and balances · Maintain accurate patient records and update demographics · Assist patients with intake paperwork and guide them through check-in/check-out processes · Communicate effectively with medical staff to coordinate patient flow · Handle confidential information in compliance with HIPAA regulations · Perform general administrative tasks including filing, scanning, and correspondence Qualifications: · High school diploma or equivalent required; college preferred · Prior medical office or receptionist experience strongly preferred · Knowledge of medical terminology, insurance verification, and EMR systems is a plus · Strong interpersonal skills with a focus on patient care and customer service · Ability to multitask and stay organized in a busy environment · Proficient in Microsoft Office and comfortable with computer-based scheduling systems · Professional appearance and demeanor What We Offer: · Competitive pay based on experience · 401K · Health, dental, and vision insurance options · Paid time off and holidays · Opportunities for growth and training within a supportive team
    $29k-35k yearly est. 3d ago
  • Hotel Front Desk

    Banta Management Services 4.7company rating

    Front desk agent job in Norwich, NY

    Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.
    $36k-42k yearly est. 60d+ ago
  • Hotel Front Desk Associate

    Broadwell Hospitality Group

    Front desk agent job in Oswego, NY

    The Front Desk attendant is responsible to provide and promote a high level of guest service from reception at the front desk to guest checkout. The attendant must have a working knowledge of all hospitality services including Front Office, night audit, and reservations management. He/She will work to ensure a 100% level of guest satisfaction by acting as the main point-of-contact for all guest requirements and requests throughout the period of stay. Pay Rate: $16.00 per hour Education and Experience High school diploma (advanced education/coursework desired) One year experience with front desk or customer-facing role (e.g., cashier, sales) Duties and Responsibilities -- Smile and continuously project a helpful attitude -- Provide the highest quality of service to the customer at all times -- Stay current on all emergency procedures and acts accordingly -- Greet and register guests and provide room assignments, accommodating special requests whenever possible. Assist in the pre-registration and blocking of reservations -- Have working knowledge of reservations procedures, sell reservations, and know cancellation procedures -- Handle guest check-ins and check-outs efficiently, in a friendly and professional manner -- Provide information to all guests in a courteous and informative manner. Maintains confidentiality of guests and associates information. -- Handle complaints courteously. When necessary, utilize supervisor or Manager for appropriate action. -- Handle lost and found by taking relevant messages and following Lost and Found procedures -- Communicate with incoming shift by logging pertinent information in the front office log -- Ensure that all cash, checks, and miscellaneous departments are in balance at the end of each shift -- Complete appropriate shift checklist daily -- Keep housekeeping informed of any special requests, late checkouts, and special need areas in the hotel -- Answers transfers, recalls, and all incoming calls in a timely and friendly manner -- Receive and transmit mail, phone calls, and messages for guests -- Answer inquires pertaining to hotel services, shopping, dining, entertainment, and travel directions -- Assist guests in obtaining information. Call airlines, rent-a-car, companies, etc. -- Post room charges, food and beverage charges, phone charges, and compute guest bills using. Collect payments and make changes for hotel guests following all handling procedures as required -- Ensure adequate key cards are available for assignment of guest rooms -- Promote repeat business by offering to take future reservations upon checkout -- Keep the front office area neat, clean, and free of safety hazards -- Maintain knowledge of the hotel, hotel staff, hotel services with hours of operations, room locations, types of rooms and room selling strategies, hotel rates and discounts, hotel credit and check cashing policies and procedures, and know how to handle each -- Be knowledgeable of brand reward programs and its benefits and any current promotions being offered -- Responsible for proper telephone etiquette -- Develop a thorough knowledge of the hotel's front office computer system. Has understanding of in-house computers and monitors computer accuracy to ensure maximum occupancy -- Be aware of new potential sales contacts through guest interaction and report the information to the Sales Department -- Wear proper uniform and name tag at all times in accordance with the standards of appearance -- Attend front office department meetings -- Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Employee Handbook -- Perform all other duties as assigned by management
    $16 hourly Auto-Apply 60d+ ago
  • Front Desk Clerk

    MHC Equity Lifestyle Properties

    Front desk agent job in Pulaski, NY

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Front Desk Clerk in Pulaski, New York. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: * Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. * Process payments and deposits. * Run reports and submit maintenance request forms to ensure office efficiency. * Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. * Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: * High school diploma or equivalent experience. * 1+ years of experience in customer service with exceptional customer service skills. * Strong organizational skills and meticulous attention to detail. * Computer literacy and the ability to learn new systems. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants. Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is: Hourly: $16.00 - $16.00 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.
    $16-16 hourly Auto-Apply 4d ago
  • Part Time Front Desk - Hampton Inn Verona

    Meyer Jabara Hotels 4.1company rating

    Front desk agent job in Verona, NY

    Join our team at the Hampton Inn Verona at Turning Stone. Voted "Hotel of the Year " in the Small Hotel Category at Meyer Jabara Hotels! Creating "heart connections" with customers, associates and owners is the foundation for success at Meyer Jabara Hotels. Whether a seasoned hotel professional or just beginning a career in hospitality, experience, dedication to customer service and a spirit to serve from the cornerstone of a future with Meyer Jabara Hotels. Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. Principal Responsibilities : Responsibilities include: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Managers or Supervisors. Job Duties: Problem Solving- Identifies and resolves problems in a timely manner. Develops alternative solutions, uses reason at all times. Customer Service - Manages difficult or emotional customer situations. Responds promptly to customer needs, requests for service and assistance. Drives hotel shuttle to pick up and drop off guests at approved locations as needed. Delivers requested items to guests as needed including incoming faxes, mail, valet laundry, etc. Team Work - Contributes to building a positive team spirit. Treats others with respect and consideration regardless of their status or position. Communicates with the housekeeping department about room status and availability. Organizational Support - Follows policies and procedures. Quality - Looks for ways to improve and promote quality while demonstrating accuracy and thoroughness. Applies feedback to improve performance. Monitors own work to ensure quality. Quantity - Meets productivity standards, completes work in a timely manner, prioritizes and plans work activities and uses time efficiently. Adaptability - Able to deal with frequent change, delays or unexpected events, changing approach or method to best fit a situation. Compliance - Responsible for cash drawer content and transactions during the shifts. Ensures accuracy or daily deposits. Maintains accurate records including cash log, registration cards, reservation cards, wake-up call sheets, shuttle logs, property walks and all other logs as required. Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; Uses equipment and materials properly. Maintains confidentiality. Maintain a current room status report in case of emergency. Initiative - Asks for and offers help when needed. Dependability - Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time. Qualifications: High School diploma or equivalent is preferred. Hospitality and/or customer service experience is preferred. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer skills preferred. Must have valid drivers license, and acceptable driving history subject to company approval. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop kneel, crouch or crawl and taste or smell. The employee must regular lift and or move up to 25lbs, occasionally lift or move up to 50lbs. Specific vision abilities required by this job include peripheral vision and depth perception. Salary Range - $15.50-16.50 per hour
    $15.5-16.5 hourly 54d ago
  • Part Time Front Desk Receptionist

    Arch Amenities Group

    Front desk agent job in Skaneateles, NY

    Skaneateles Community Center and Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate based in Skaneateles, NY. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. The Skaneateles Community Center is a place for our area to connect, build relationships, and enhance their overall health and wellbeing. With over 100,000 square feet of space, we offer high-quality amenities and programming for all ages that includes fitness, wellness, aquatics, ice sports, childcare and summer camps. Apply today and join our team! Free individual membership and employee discounts on programs and packages! Opportunity to earn commission on new membership signups. Responsibilities: * Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group Brand Standards. * Adheres to policies of the facility and Arch Amenities Group. * Report any incident or accident to the Manager on duty. * Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. * Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. * Maintains a monthly inventory of supplies and or products, when applicable. * Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. * Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. * Greets each and every guest with a smile and direct eye contact. * Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. * Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. * Ensures proper coverage when it's necessary to leave the area. * Keeps area clear of clutter and personal effects. * Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. * Informs facility manager of any member, guest, or facility issues. * Enrolls members and guests in programs such as children's programming, aquatics, and ice programs. Makes reservations for personal training, group exercise classes, when applicable. * Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. * Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. * Additional duties as assigned. * Priority availability of nights and weekends. Qualifications: * High School graduate preferred, but open to students with correct and approved working papers for NYS. * Customer service experience * Previous experience handling money * Excellent communication, customer service skills, and work ethic * Efficient, well organized, and able to handle a variety of duties simultaneously * Professional manner, discretion, and appearance * Excellent verbal and written skills * Energetic, enthusiastic and motivational * Strong team player * Proficient in appropriate computer skills and office equipment * Ability to lift 25 lbs. * Availability to work nights, weekends and holidays * Availability to stand for long periods of time * This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $33k-42k yearly est. 33d ago
  • Part Time Front Desk Receptionist

    The World Spa

    Front desk agent job in Skaneateles, NY

    Skaneateles Community Center and Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate based in Skaneateles, NY. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. The Skaneateles Community Center is a place for our area to connect, build relationships, and enhance their overall health and wellbeing. With over 100,000 square feet of space, we offer high-quality amenities and programming for all ages that includes fitness, wellness, aquatics, ice sports, childcare and summer camps. Apply today and join our team! Free individual membership and employee discounts on programs and packages! Opportunity to earn commission on new membership signups. Responsibilities: Ensures the “Arch Amenities Group Experience” for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Report any incident or accident to the Manager on duty. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs such as children's programming, aquatics, and ice programs. Makes reservations for personal training, group exercise classes, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Priority availability of nights and weekends. Qualifications: High School graduate preferred, but open to students with correct and approved working papers for NYS. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $33k-42k yearly est. 3d ago
  • Part Time Front Desk Receptionist

    Archamenitiescareers

    Front desk agent job in Skaneateles, NY

    Skaneateles Community Center and Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate based in Skaneateles, NY. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. The Skaneateles Community Center is a place for our area to connect, build relationships, and enhance their overall health and wellbeing. With over 100,000 square feet of space, we offer high-quality amenities and programming for all ages that includes fitness, wellness, aquatics, ice sports, childcare and summer camps. Apply today and join our team! Free individual membership and employee discounts on programs and packages! Opportunity to earn commission on new membership signups. Responsibilities: Ensures the “Arch Amenities Group Experience” for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Report any incident or accident to the Manager on duty. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs such as children's programming, aquatics, and ice programs. Makes reservations for personal training, group exercise classes, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Priority availability of nights and weekends. Qualifications: High School graduate preferred, but open to students with correct and approved working papers for NYS. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $33k-42k yearly est. 3d ago
  • Front Desk Receptionist

    Staffworks CNY

    Front desk agent job in Mexico, NY

    Job DescriptionFront Desk ReceptionistStarting pay: $15.50/hour Days: Monday-FridayHours: 8:30am to 4pm Staffworks is seeking a reliable Front Desk Receptionist to join their award-winning team! What's in it for you? Temp to Hire Benefits When Hired Perm NY State Sick Pay Position Title Details: Customer Service Answering multiple phone lines Creating documents and flyers Position Title Qualifications: Customer Service Experience a Must Microsoft Office Experience a Must Support Office Apply now for immediate consideration or call us at 315-455-9675! "INDITES"
    $15.5 hourly 24d ago
  • Visitor Services Receptionist

    Munson Willliams Proctor Art Institute

    Front desk agent job in Utica, NY

    Do you love welcoming visitors and have a passion for art? Munson is seeking candidates for a part-time (as needed) Visitor Services Receptionist. Serving as the first point of contact for visitors, the Visitor Services Receptionist will demonstrate superior customer service in person and on the phone, and will conduct transactions and interactions in a professional and courteous manner. The Visitor Services Receptionist warmly greets those entering the building, sells tickets, offers directions to Museum exhibitions, and imparts general knowledge about all of the organization and its events. The work is flexible, and hours will vary based upon availability. Must be able to work daytime, evening and weekend hours. Our Culture Munson is committed to community engagement and belonging. We encourage applications from all qualified candidates, regardless of background, and welcome the unique perspectives and experiences they bring. If your skills and qualifications align with this opportunity, we invite you to apply to join our team. This position will model the values and culture of the organization to colleagues and the public by being welcoming, inclusive, and respectful and will value collaboration across the organization. ESSENTIAL JOB FUNCTIONS: Acts as first Munson public representative by greeting all who enter the Museum in a friendly, courteous, and welcoming manner. Answers incoming calls quickly and professionally and transfers to the appropriate department or accurately answers callers' questions. Actively promotes membership sales, encourages visitors and callers to attend events, exhibitions or films, or to take classes at the School of Art. Stays informed on all events, exhibitions, classes, workshops, etc. to accurately communicate information to callers and visitors. Sells tickets for events/programs and processes deposits Assists employees with inquiries, call transfers, and paging systems to locate or relay information to Physical Plant, Campus Safety, and other staff. Operates office equipment as needed. Offers special amenities as appropriate for visitors - wheelchairs, hearing equipment for movies, or audio guides for exhibitions Serve on interdivisional committees, and perform other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES: High school diploma or equivalent 1 to 3 years experience in customer service or reception preferred An arts background a plus! COMPUTER MACHINE & EQUIPMENT SKILLS: Advanced personal computer skills that include the ability to send/receive e-mail messages, post information to a database or spreadsheet, and perform advanced word processing, bookkeeping, and/or data entry. Knowledge/use of computer, printer, photocopier, phone system, fax machine, and scanner. Requires experience with Microsoft Word, Excel, and PowerPoint and various software programs. The final candidate will be required to complete a post-offer, pre-employment background check. Munson is an equal opportunity employer.
    $30k-37k yearly est. Auto-Apply 60d+ ago
  • Part-Time Receptionist

    Wilkins RV 3.6company rating

    Front desk agent job in Waterloo, NY

    Company: Wilkins Recreational Vehicles Job Title: Part-Time Receptionist We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything! Salary Range: $15.50- $18.00/hour Job Duties: Greet and welcome all incoming customers in a prompt, friendly, and professional manner, and direct them to the appropriate personnel or department. Communicate in a manner that provides the customer with a warm and friendly first impression of the dealership. Answer all incoming phone calls in a prompt, friendly and professional manner and to direct them to the appropriate personnel or department. Coordinate the check-in of all incoming new vehicles, coordinating the check-in by the sales and service departments, processing all necessary paperwork and completing the computer input of the vehicle. Salary Range: $15.50- $18.00/hour Requirements: One-year certificate from college or technical school; OR three to six months related experience and/or training; or equivalent combination of education and experience. Ability to effectively greet all incoming guests and direct them to the appropriate person or department, Effectively handle all incoming calls - promptly and professionally. Successfully provide WRV staff with various administrative support needed to effectively run the company. Hours would be Saturday 8am-4pm ONLY. #1 RV Dealer in New York Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.
    $15.5-18 hourly Auto-Apply 60d+ ago
  • Front Desk

    Retro Fitness 3.4company rating

    Front desk agent job in Yorkville, NY

    The Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience. Live by the RETRO values - integ Rity, dEdication, consis Tency, expe Rience and inn Ovation! Requirements ⦁ A positive upbeat personality. ⦁ Weekend Availability ⦁ Effective ability to communicate with customers, coworkers and managers. ⦁ The ability to multi-task. ⦁ Customer service oriented. ⦁ Punctual, responsible and pays attention to detail. ⦁ CPR/AED training preferred. ⦁ Prior sales experience in a retail setting is preferred. ⦁ Successful completion of all Retro University courses. Weekend availability preferred. MUST be available for shifts (Opening starting as early as 4:45AM, mid-day shifts and closing shifts as late as 10PM.) Environment ⦁ Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends. Direct report This position is supervised by the positions below and in order of: ⦁ Retro Fitness General Manager Retro Fitness Mission Statement Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time. Responsibilities of Front Desk Staff Member ⦁ Greeting and checking in members as they come in. ⦁ Resolving member issues in an effective manner. ⦁ Membership sales and retention. ⦁ Following up with prospects. ⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. ⦁ Ensuring a safe and clean environment for all members and staff. ⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. ⦁ Opening and closing the facility if scheduled. ⦁ Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked. Compensation: $14.20 per hour With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit ******************** or ************************* This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Retro Fitness Corporate.
    $14.2 hourly Auto-Apply 60d+ ago
  • Front Office Assistant

    Upstate Caring Partners

    Front desk agent job in Utica, NY

    Pay $17.00 - $19.00 an hour / Monday - Friday 8:00am - 4:30pm Are you the go‑to person everyone counts on to keep things running smoothly? Do you thrive in a fast‑paced environment where communication, organization, and people skills are key? If so, we'd love to meet you. We are seeking an Administrative Assistant who brings exceptional customer service, professionalism, and a positive attitude to our busy administrative offices. This role is perfect for someone who loves supporting others, juggling multiple priorities, and being the central connector across teams and departments. You'll join a collaborative, fast‑moving environment where your work truly matters. You'll support talented teams, build strong relationships across the organization, and be part of meaningful day‑to‑day operations that keep our administrative offices running at their best. Core Responsibilities In this vital role, you will help keep our operations flowing and our teams informed. Your day may include: Crafting and maintaining high‑quality, professional correspondence (letters, memos, reports, spreadsheets, and more) Coordinating office support functions and providing guidance to clerical staff as needed Scheduling and organizing meetings and trainings-including room bookings, teleconferences, and materials Attending committee meetings, taking accurate minutes, and sharing them with the team Maintaining an organized, up‑to‑date filing system Handling phone calls with professionalism and routing mail efficiently Managing supply orders, tracking deliveries, and supporting purchasing needs Supporting special projects that help our department grow and succeed Using the latest technology to enhance workflows and support department goals Ensuring compliance with relevant agency and government standards This position requires someone who is responsive, helpful, and confident interacting with internal teams, external partners, vendors, and visitors. If you love being the person who makes everything work smoothly, this is your place. Qualifications High School Diploma or equivalent (required) 3-5 years of administrative or office support experience Strong computer proficiency and comfort with new technologies Excellent communication and customer service skills A positive attitude, strong attention to detail, and the ability to stay organized in a dynamic environment A valid NYS Driver's License (travel may be required) Benefits Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. Comprehensive Health/Dental/Vision Direct Deposit Flexible Spending Account (FSA) Retirement Plan 403(b) Life Insurance Voluntary Benefits Employee Assistance Program (EAP) Generous PTO Plans (Sick, Vacation and Employee Leave) Tuition Reimbursement Service Awards Employee Appreciation Events Employee Discounts Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full located within the job posting. upstatecpjobs.org To access a copy of the job description Click Here - Administrative Assistant
    $17-19 hourly 4d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Syracuse, NY?

The average front desk agent in Syracuse, NY earns between $30,000 and $44,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Syracuse, NY

$36,000

What are the biggest employers of Front Desk Agents in Syracuse, NY?

The biggest employers of Front Desk Agents in Syracuse, NY are:
  1. Scholar Hotels
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