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Front desk agent jobs in Tulsa, OK

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  • Front Desk Agent

    Aloft Tulsa 4.2company rating

    Front desk agent job in Tulsa, OK

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $14- $16 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $14-16 hourly Auto-Apply 60d+ ago
  • Ambassador Hotel Tulsa - Front Desk Agent

    Coury Hospitality 3.5company rating

    Front desk agent job in Tulsa, OK

    Front Desk Agent DEPARTMENT: Rooms REPORTS TO: Front Office Manager STATUS: Non-Exempt This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information Perform other duties as assigned. Actively participate in ongoing training by utilizing the company Myagi platform. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and mannerism. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of surrounding communities. EXPERIENCE: Customer Service experience preferred. PHYSICAL DEMANDS: Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Robbinsre

    Front desk agent job in Tulsa, OK

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $23k-27k yearly est. 18h ago
  • Front Desk Agent

    Tpghotelsandresorts

    Front desk agent job in Tulsa, OK

    The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED
    $23k-27k yearly est. 18h ago
  • Front Desk Agent - Hyatt Place Downtown Tulsa

    Lexima

    Front desk agent job in Tulsa, OK

    The Hyatt Place in downtown Tulsa is looking for a Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior service skills in dealing with clients, guest, and co-workers. Responsibilities · Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. · Handle check-ins and check-outs in a friendly, efficient and courteous manner. · Respond to all guests' requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. · Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.). · Ensure delivery of packages, mail and messages as needed to guests. · Follow all Lexima/Brand credit policies. · Be aware of all rates, packages, and special promotions. · Be familiar with all in house groups. · Be aware of closed out and restricted dates. · Obtain all necessary information when taking room reservations and follow rate quoting guidelines. · Fully understand and be able to operate all relevant aspects of the front desk computer system. · Focus on his/her role in contributing to guest satisfaction surveys. · Demonstrate appropriate phone skills. · Use Lexima/brand selling guidelines as part of the inquiry call process. · Consistently perform above average in the mystery call process. · Follow up on all wait list reservations. · Manage suite inventory. · Complete shift responsibility checklist. · Keep front office area clean and organized. · Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations · Participate in all-employee meetings, events and other functions required by management. · Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology. · Develop full understanding of hotel amenities and services. · Understand emergency procedures and be prepared to help when necessary. · Operate radios efficiently and professionally in communicating with the hotel staff. · Ensure correct and accurate cash handling while at the front desk. · Use proper radio etiquette when communicating with other employees. · Perform any other duties as requested by management. Qualifications · High school diploma or equivalent required. · A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred. · Previous hospitality experience preferred. · Knowledge of accounting principles. · Experience handling cash, accounting procedures and general administrative tasks. · Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. · Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary. · Must work well in stressful, high pressure situations. · Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers. · Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary. · Must maintain composure and objectivity under pressure. · Effective oral and written communication skills. · Weekends and Holidays are required. · Must have a valid driver's license. · Must be fluent in English. Physical Requirements · Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear. · Occasionally lift and/or move up to 25 pounds. · Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. · Ability to stand during the entire shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company. Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $23k-27k yearly est. 42d ago
  • Front Desk Agent

    Mehr Consultancy

    Front desk agent job in Sand Springs, OK

    We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $13 - $15 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.
    $13-15 hourly Auto-Apply 60d+ ago
  • Front Desk Agent

    Stoney Creek Hospitality Corporation 3.7company rating

    Front desk agent job in Broken Arrow, OK

    Job Description ACCOUNTABILITY The Front Desk Agent plays an integral role in ensuring the smooth and efficient operations of our hospitality establishment. As a Front Desk Agent, you will be at the forefront of guest interactions, contributing to their overall experience and satisfaction. Your attention to detail, customer service skills, and ability to multitask are essential to the success of our team. The Front Desk Agent is a key ambassador of the hotel and is responsible for creating a positive first impression for guests. They play a vital role in ensuring a pleasant stay by providing exceptional customer service and assistance throughout a guest's visit. REPORTS TO AND IS SERVED BY: The Front Office Manager, Assistant General Manager, or General Manager FLSA Designation: Non-Exempt WHAT TO EXPECT Guest Check-In and Check-Out: Greet guests warmly, process check-ins, and provide room keys. Assist with check-out procedures, including settling bills and ensuring a smooth departure experience. Reservations: Manage room reservations, including taking bookings over the phone, online, or in person. Ensure accuracy and timely confirmation of reservations. Customer Service: Provide outstanding customer service by addressing guest inquiries, concerns, and requests promptly and professionally. This includes providing information about hotel amenities, local attractions, and services. Room Assignments: Assign rooms to guests, taking into consideration guest preferences and room availability. Ensure the correct room type and rate are assigned. Payments and Billing: Handle guest payments, process credit card transactions, and maintain accurate billing records. Resolve any billing discrepancies or issues. Key Control: Maintain control of room keys and ensure they are securely stored and issued to the correct guests. Safety and Security: Monitor the hotel's security system and be prepared to respond to emergency situations. Follow security procedures and report any suspicious activity. Luggage Assistance: Assist guests with their luggage, especially during check-in and check-out. Offer guidance on parking, amenities, and local services. Concierge Services: Act as a concierge by arranging transportation, making restaurant reservations, and providing information on local events and attractions. Front Desk Operations: Keep the front desk area organized and well-maintained. Manage a variety of administrative tasks, including filing, faxing, and email communication. Cash Handling: Handle cash transactions, maintain a balanced cash drawer, and complete daily financial reports and receipts accurately. Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment. Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job. PROUD OWNER Excellent communication skills, both verbal and written. Strong attention to detail and the ability to multitask in a fast-paced environment. A welcoming and approachable demeanor, fostering positive interactions with guests. Proficiency in using computer systems and hotel management software for reservations and guest information. Ability to handle challenging situations with diplomacy and tact. Flexibility in working various shifts, including weekends and holidays. Ensures guest satisfaction exceeds brand standards in every interaction. HELD ACCOUNTABLE TO Guest satisfaction, brand standards, property and room preparation, preparing a welcoming environment, and cleaning and sanitization. SOFT SKILLS CHARACTERISTICS: Independent, assertive, self-confident, data-driven, introspective, deliberate, and organized. MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth. HARD SKILLS EDUCATION AND EXPERIENCE: High school diploma or equivalent (additional hospitality education is a plus). Previous experience in customer service, hospitality, or front desk roles preferred. Proficiency in using reservation systems and hotel software. Strong communication skills, both verbal and written. Ability to work in shifts, including evenings, weekends, and holidays. PHYSICAL DEMANDS: lift, carry, push, and pull up to 35 lbs. TRAVEL: N/A POSITION: On-site work at the hotel property.
    $22k-27k yearly est. 10d ago
  • Front Desk Agent at Choice Hotels Catoosa/Tulsa

    Choice Hotels Catoosa/Tulsa

    Front desk agent job in Catoosa, OK

    Job Description Rodeway Inn Catoosa/Tulsa in Catoosa, OK is looking for one front desk agent to join our team. We are located on 18725 E Admiral Pl. Our ideal candidate is self-driven, punctual, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to receiving your application. Thank you. Available shifts and compensation: We have available shifts all days of the week. Compensation is $10.00 - $11.00/hour. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $10-11 hourly 26d ago
  • Front Desk Receptionist

    Barracuda Staffing

    Front desk agent job in Tulsa, OK

    We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. This person will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support to ensure smooth daily operations. Pay: $18-$20 per hour Schedule: Monday - Friday, 8:00 AM - 5:00 PM Responsibilities: Greet and assist visitors, clients, and team members in a professional and welcoming manner Answer and direct incoming phone calls and emails Maintain front desk and lobby areas to ensure a clean and organized appearance Schedule appointments, meetings, and conference room usage as needed Receive, sort, and distribute mail and deliveries Assist with data entry, filing, and basic administrative tasks Support other departments with clerical and organizational duties Maintain office supplies inventory and reorder as needed Uphold company policies and confidentiality at all times
    $18-20 hourly 56d ago
  • Front Desk Associate

    Genesis Health Clubs 3.8company rating

    Front desk agent job in Tulsa, OK

    Job DescriptionWe are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions. Responsibilities: Enthusiastically greet members, prospective members, and guests Provide a high-level of customer service to all members and effectively resolve issues Handle front desk activities including answering phones and checking-in members Take prospective members on tours of the facility Ensure gym systems and processes are followed Enforce facility rules and regulations, ensuring the facility is clean and safe Qualifications: Previous customer service experience preferred Strong communication and customer service skills Upbeat and positive attitude! Passion for health & fitness Basic computer proficiency Complete our short application today!
    $21k-27k yearly est. 12d ago
  • Front Desk Receptionist

    Lloyd Richards Personnel

    Front desk agent job in Tulsa, OK

    East Tulsa Piping company needs Front Desk Receptionist 8am-5pm Monday-Friday Will start at the front desk then move around the office to different departments Answer the phone Data Entry Must have Word and Excel Quickbooks a plus Filing Pay Depends on experience
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk/Host

    Daveandbusters

    Front desk agent job in Tulsa, OK

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11.75 per hour Salary Range: 7.25 - 11.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11.8 hourly Auto-Apply 60d+ ago
  • Front Desk Associate

    Streamline Brands 3.9company rating

    Front desk agent job in Owasso, OK

    Job Description A Miller Front Desk position primarily involves greeting and assisting customers at a Miller Swim School location, managing class registrations and appointments, handling customer inquiries, maintaining a welcoming lobby environment, and ensuring smooth operations at the front desk, all while delivering exceptional customer service. Key responsibilities may include: Customer interaction:Welcoming clients, answering phone calls, addressing inquiries, and providing information about classes and schedules. Registration and scheduling:Processing new customer registrations, booking swim lessons, managing class schedules, and updating client records. Retail sales:Assisting with retail merchandise sales at the front desk. Lobby management:Maintaining a clean and organized reception area, ensuring proper signage, and addressing customer needs. Administrative tasks:Managing appointment calendars, handling payments, and maintaining accurate customer data. Essential skills for a Miller Front Desk role: Excellent communication and interpersonal skills Strong customer service focus Ability to multitask and prioritize tasks Proficiency in computer systems for managing customer information and scheduling Detail-oriented with a focus on accuracy
    $21k-27k yearly est. 10d ago
  • Spa Coordinator / Front Desk Staff / Tub Attendant at Spa Southern Hills

    Spa Southern Hills

    Front desk agent job in Tulsa, OK

    Job Description✨ Join Our Team at Spa Southern Hills ✨ Spa Coordinator / Front Desk Staff / Tub Attendant Spa Southern Hills is growing - and we're looking for YOU to join our Front Desk & Spa Coordinator Team! What You'll Love: Part time & full time positions available Competitive wages & spa discounts Open 10am - 6pm daily (no working long nights!) Generous spa credits & staff discounts Flexible scheduling to support work-life balance Professional growth opportunities in a supportive environment Discounts for friends & family Your Role: We're hiring a multi-talented team member who can float between three key roles based on the needs of the day. Spa Coordinator Orchestrate smooth communication between clients, therapists, and front desk Manage therapist schedules and ensure they're set up for success Keep client flow seamless in treatment and relaxation areas Front Desk Concierge Welcome each guest with warmth and professionalism Handle appointment bookings, calls, emails, and checkouts Create a memorable first and last impression for every client Tub Attendant Prepare and reset our signature Hydrotherapy Tub Soaks and Oxygen Treatments Delight guests with thoughtful touches like chilled neck wraps, beverages, and epsom salt infusions We're Looking For Someone Who Is: Naturally warm, calm, and friendly-even on busy days and while multi-tasking Excellent with communication and guest service Available 9am - 7pm, including weekends Great at improvising and problem solving (Bonus) Experience in hospitality or spa settings If you're passionate about people, wellness, and creating beautiful experiences-we'd love to meet you. Apply today! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $16k-23k yearly est. 11d ago
  • Front Desk Attendant Opening Position- The Club at Forest Ridge

    Bobby Jones Links

    Front desk agent job in Broken Arrow, OK

    Job Details The Club at Forest Ridge - Broken Arrow , OK $13.00 Description Established in 2000 and headquartered at our Club Support Center in Atlanta, Georgia, Bobby Jones Links is a club management and development company rich in resources and expertise serving private, resort, daily fee, and public courses. At the core of everything we do is our commitment to serving people. We have spent more than two decades building a vibrant company culture that delivers the lifestyle, camaraderie, and experiences that members and customers desire and the environment in which our employees will thrive. Bobby Jones Links is hiring for an Administrative Assistant. Primary responsibilities include: Maintains filing systems as assigned. Creates simple Excel and Word documents. Oversees telephone services, email correspondence, and mail distribution. Processes invoices and checks. Answers member and guest questions in a professional and friendly manner. Responds to and resolves administrative inquiries and questions. Qualifications Required Skills Verbal and written communication skills. Organizational skills. Basic computer skills including Excel, Word, and Outlook. Basic bookkeeping skills. Basic understanding of how to operate standard business equipment. Physical Demands & Work Environment Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to: Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus. Spend time making repetitive motions such as typing. Lift up to 25+ lbs. occasionally and to lift overhead and push/pull, move lighter objects. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may: Be indoors, in an environmentally controlled location. Occasionally may be exposed to outside weather conditions. Noise Levels may be distracting or uncomfortable.
    $18k-24k yearly est. 60d+ ago
  • Receptionist @ BSOK Oklahoma

    Basden Steel 3.5company rating

    Front desk agent job in Claremore, OK

    Salary: Statement Receptionist / Accounting Clerk A receptionist acts as the first point of contact for visitors and callers, providing a welcoming and professional first impression while also managing administrative tasks to support the office. Key responsibilities include greeting guests, answering phones, assisting with entertainment, managing the front desk area, scheduling appointments, and handling mail and packages. They also assist with general administrative duties and accounting tasks. Skills required: Advanced Microsoft office skills (Outlook, Excel, PowerPoint) Strong organizational, problem solving skills Detailed oriented and organized Good interpersonal skills and friendly, professional demeanor Desire to learn, use current tech to improve efficiencies of assistance tasks Good written and verbal communication skills Key Responsibilities: Greeting and Directing Visitors: Welcoming guests, assisting them, and directing them to the appropriate person or office. Answering Phones: Managing incoming calls, routing them to the correct individuals, and taking messages. Managing Mail and Deliveries: Sorting, distributing, and handling incoming and outgoing mail, packages, and deliveries. Maintaining Office Supplies: Monitoring inventory, ordering supplies, and ensuring the reception area is well-stocked. Scheduling Appointments: Managing calendars, scheduling appointments, and coordinating meeting logistics. Accounting Support: Entering invoices, reconciling receipts for credit card statements, processing transactions. Maintaining Reception Area: Ensuring the reception area is clean, organized, and presentable. Hosting/entertainment coordination: Assist with client outreach activities and events. Other Duties: May also include managing conference room bookings, arranging travel, and assisting with other administrative tasks as needed. The preceding job description is not meant to be limiting. Other duties and responsibilities can, may be part of a developed position. Position can be either full or part time Position is located at BSC-OK 15151 S Hwy 66, Claremore, OK 74017
    $22k-28k yearly est. 9d ago
  • Bilingual Front Office Assistant

    Hirecall

    Front desk agent job in Tulsa, OK

    Local non-profit organization seeking a Bilingual Front Office Assistant. The selected candidate for this position will assist families by interpreting/translating documents and/or services offered. Must have excellent data entry, organization and communication skills. Candidates must be fluent in both Spanish and English (reading, spoken, written). Responsibilities: Greet and check in visitors politely and professionally Translating and interpreting. Filing, faxing, scanning, and basic office duties Data entry, scheduling appointments, and meeting with parents to assist with paperwork Provide clients with detailed information related to completing and submitting program applications. Ask questions for clarification and record detailed notes in application file and in data systems. Other duties as assigned Qualifications: Previous experience in reception, customer service, administration or other related fields Ability to prioritize and multitask Deadline and detail-oriented Ability to thrive in a fast-paced environment Excellent written and verbal communication skills Ability to follow oral and written instructions with ability to read, interpret, and present information efficiently and effectively. Ability to take initiative, multi-task and work well under pressure. Must maintain strict confidentiality of extremely sensitive data, records, files, conversations, etc. Intermediate MS Office skills, working knowledge of accounting and budgeting practices. Must be able to pass intermediate proficiency assessments in Word, Excel, Data Entry If you have 1+ years' experience and you are interested in this position, please submit your resume to **************************** or contact us for an appointment with Shantele Taylor - ************. Walk-ins are welcome at 6506 S Lewis, Suite 115, Tulsa, OK 74136. Operational hours M-F, 8am-5pm. You must bring unexpired government-issued identification document(s). Hope to see you soon! We are an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need. #HotJobs
    $23k-29k yearly est. Easy Apply 4d ago
  • Receptionist

    Us Tech Solutions 4.4company rating

    Front desk agent job in Bartlesville, OK

    + Handle complex and confidential secretarial and administrative assignments. + Coordinate and plan the organization of events, ensuring all logistical and operational aspects are covered. + Oversee and manage the ""called in"" process, handling all related actions. + Manage the payment process of invoices. + Oversee the inventory of PPE and boots, ensuring all items are adequately stocked and maintained + Coordinate all visitor arrangements (Hotel, driver etc...) + Type and proofread formal letters, correspondence, and miscellaneous documents; compose correspondence and responses to inquiries independently. **Responsibilities:** + Answer telephone and handle requests for information at an advanced level. + Contact for daily visitors - Prepare Badge, Visitor Access, Answering Doors + Set up and maintain department records and files. + Arrange travel schedules and reservations. **Experience:** + 2-3 years of experience. **Skills:** + Supervise and train others. + Monitor accuracy, completeness and timeliness of all critical business systems transactions. + Coordinate meetings and office communications. + Schedule conference rooms, audio/visual equipment and other materials as requested. **Education:** + HSD **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $24k-30k yearly est. 60d+ ago
  • Front Desk Associate

    The Pioneer Woman Mercantile

    Front desk agent job in Pawhuska, OK

    Job Details Entry The Pioneer Woman Mercantile LLC - Pawhuska, OK Undisclosed N/A Undisclosed Undisclosed Undisclosed Undisclosed Any UndisclosedDescription The Pioneer Woman Boarding House is a boutique eight room hotel, opened in April of 2018. Ever since then it has been our goal to help every guest who walks through our door have a unique, enjoyable, and memorable time here in Pawhuska. Whether they are from Oklahoma, a different state, or even a different country, we strive to go above and beyond for them. We are looking for folks that: ● Will fully embody The Mercantile culture, delivering an outstanding customer experience. An environment that is filled with kindness, joy, gratitude and delight! Mercantile staff is always friendly, warm, welcoming and open with all visitors and staff. ● Are able to thrive in a fast-paced, high-energy, busy work environment. ● Have flexibility with working hours, weekends and holidays. Work hours will be based on business needs and store hours. ● Are willing to go above and beyond to get the job done. We are in charge of taking care of all of our guests' needs, from helping plan their stay before they arrive to helping with their every need once they get here. We help with luggage, history about the town, coffee service, room service, and everything else in between. Summary of Key Responsibilities Performing Check-in and Check-out tasks Restocking and preparing rooms for guests arrival Helping guests with luggage Showing guests to their rooms Making weekly and 24 hour calls to ensure that everything is perfect for their stay Collecting necessary information Helping plan our guests stay Setting up restaurant reservations Setting up special requests and surprises Answering phone calls Providing information about The Pioneer Woman establishments Providing information about the Boarding House, our rooms, rates, etc. Providing information about Pawhuska and surrounding attractions Assisting with daily hospitality hour Turndown Service Maintaining organization and cleanliness in all areas Remaining professional at all times Assisting guests with valet parking and bag check Specifics Every morning from 7am to 10:30am we provide a complementary coffee service to our guests. This includes their choice of beverage, a muffin, and/or a scone. We also make ourselves available for room service requests from our guests at any point during their stay - breakfast, lunch, and dinner. During the check-out process we help guests carry their luggage downstairs and provide assistance to their vehicle when needed. We bring their vehicle around to our designated parking spots if the guest has valeted. We explain in detail the bill and charges during checkout, process payment, and then collect the room key. Restocking the rooms involves us working alongside housekeeping to make sure everything is in place for the next guest's arrival. While housekeeping cleans the room, we restock water, soda, candy, ice, stationary, dishes, guest notes, town guides, and magazines. We make sure that our workstation is kept clean and that everything is in its place for the day and for our new arrivals. When we have guests staying for multiple nights, we make sure that they have everything they need for the day including fresh water, ice, and dishes. Preparing and making phone calls involves us calling guests who will be arriving the next day, along with guests arriving the next week. During these phone calls we collect all of the needed information including how many guests will be staying with us, if there are any allergies we need to be made aware of, if they will require any ADA Accommodations during their stay, if they would like any special requests in their room upon arrival, and collect all of their dining times for their stay. Check-in for guests involves us collecting their complimentary coffee cards, presenting their reservation cards to them, helping them carry their luggage upstairs, and “introducing” them to the room, where we go over all the specifics of their room so they can be as comfortable as possible. After their luggage is unloaded we offer to valet their car or help them find a suitable parking spot. Every night we have a hospitality hour starting at 5pm. We visit each room and provide a glass of house wine or beer and a cheese plate prepared by our chefs. At around 6pm to 6:30pm we do turn down service, where we visit each room, turn down the bed for the night, dim the lights, refill the ice, and leave a plate of freshly baked cookies for the guest to enjoy. The rest of the night is spent responding to emails, answering phone calls, filling out paperwork, restocking desk supplies, keeping the lobby clean, and making sure the guests have everything they need during their stay with us. Qualifications Required Skills and Abilities Good teamwork Good Communication Friendly and outgoing Strong Conversational Skills Strong phone skills Excellent Customer Service Professional and Clean Appearance Computer Skills Ability to learn on the job Good people skills Minor Food handling skills Qualifications: Flexible Schedule Can stand for long periods of time (8 plus hours) Can climb flights of stairs without issue Can carry heavy luggage, coolers, boxes, packages etc. (could weigh 50 to 75 pounds) Must have reliable transportation Must have up to date driver's license (for valeting cars) Must have warm and friendly attitude and hospitality
    $19k-25k yearly est. 60d+ ago
  • Desk Clerk -- Natural Falls State Park

    State of Oklahoma

    Front desk agent job in Delaware, OK

    Job Posting Title Desk Clerk -- Natural Falls State Park Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Natural Falls State Park Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The starting pay for this position is $15.00/hr. After successful completion of a one-year trial period with OTRD, the rate of pay may increase to $15.45/hr. Job Description Basic Purpose Desk Clerks for the Oklahoma Tourism and Recreation Department (OTRD) are the public facing customer service representatives in the park's front office, lodge or resort. They are responsible for providing customers with requested information or assistance concerning services or direct requests to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment; issuing equipment, supplies, or other materials; processing applications for various licenses or permits; making room, cabin or camp site reservations; or serving as a cashier. Typical Job Duties * Answers telephones, takes messages, and provides information about park and/or lodge facilities. * Receives walk-in and phone-in reservation requests. * Check guests into accommodations, validates parking. * Posts charges to guest accounts, including necessary corrections and transfers. * Collects charges, processes credit card vouchers, and closes guest accounts. * Checks in/out recreation equipment, golf carts, etc. to lodge guests. * Assists with gift shop at front desk with sales and restocking merchandise. * Prepares various reports under general direction. * Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs. * Performs general housekeeping in public areas. * Performs other related duties as assigned. Minimum Qualifications * Two (2) years of experience in sales, public contact work, handling and processing mail, or general office clerical work; OR an equivalent combination of education and experience. * Ability to effectively communicate with a variety of people both orally and in writing. * Must possess a valid Driver's License. Special Requirements * Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency. * All candidates tentatively selected for this position will be subject to a background check. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact
    $15-15.5 hourly Auto-Apply 22d ago

Learn more about front desk agent jobs

How much does a front desk agent earn in Tulsa, OK?

The average front desk agent in Tulsa, OK earns between $21,000 and $30,000 annually. This compares to the national average front desk agent range of $25,000 to $37,000.

Average front desk agent salary in Tulsa, OK

$25,000

What are the biggest employers of Front Desk Agents in Tulsa, OK?

The biggest employers of Front Desk Agents in Tulsa, OK are:
  1. Aloft
  2. Coury Hospitality
  3. Holiday Inn Express
  4. Lexima
  5. Mehr Consultancy
  6. Robbinsre
  7. Tpghotelsandresorts
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