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Front desk agent jobs in Utah

- 278 jobs
  • Front Office Agent - (overnight) Night Audit

    Grand Hyatt Deer Valley

    Front desk agent job in Park City, UT

    The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest “ski beaches” in the world. The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. The Front Office Night Audit Agent work the overnight shift and are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Night Audit Agent. If you have worked at other Hotels as a front desk agent or you have an interest in hotel clerk jobs, we'd love to hear from you! Why Work at Hyatt? Free room Nights, Discounted and friends & Family room rates* Medical, Dental and vision insurance with only 30-day waiting period*! 401K with company Match* Free employee meal during shift Generous paid time off* Tuition reimbursement* Employee stock purchase plan* Discounted Ski Passes* Excellent training, professional development and more *Applicable for FT Year Around Positions All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position. A true desire to exceed our guests' expectations to create everlasting experiences. Refined verbal and written communication skills. Ability to stand for entire shift and walk long distances. Ability to lift, push, pull and carry moderate amount of weight. Must be able to make quick decisions in tough situations. Experience and a thorough understanding of Front Office Host operations preferred. Must be proficient in general computer knowledge. Candidates should be detail oriented and organized. Flexible Schedule including Weekends, and Holidays. minimum 1-2 years front desk and/or night audit experience
    $31k-38k yearly est. 1d ago
  • Front Desk Agent - weekly pay

    NFC Amenity Management 3.8company rating

    Front desk agent job in Salt Lake City, UT

    [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] APPLY HERE- ******************************************************************************************************************* We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this part-time position is $18.00 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests. Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents. Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. APPLY HERE- ******************************************************************************************************************* These are the qualities and attributes we're looking for in this position- Front Desk Experience Hospitality Outgoing Personality Teamwork Ability To Multitask Flexibility Detail-Oriented Proactive Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements for some are applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas. Start earning generous paid time off as of your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. APPLY HERE- ******************************************************************************************************************* We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. At the time of this ad the position pays $18.00 per hour.
    $18 hourly 60d+ ago
  • Front Desk Agent ( Seasonal)

    Auberge Resorts 4.2company rating

    Front desk agent job in Park City, UT

    Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid-mountain location offers direct access to over 200 perfectly groomed ski runs and 4,300 skiable acres as well as warm-weather outdoor pursuits. The 18 newly redesigned rooms and suites, including a Signature Suite that occupies the entire fourth floor, offer old-world charm with wood-burning fireplaces, vaulted ceilings and arched doorways; and, 40 residences, set in two new modern buildings designed by acclaimed architect Tom Kundig, are outfitted with full-service kitchens, contemporary living spaces and private balconies. Resort amenities include a luxurious lobby, adjacent Terrasse, exclusive private dining room, unique venues for private events and post-adventure wellness amenities such as customized massages in spa suites, breathtaking rooftop pool, infinity-edge hot tub and state-of-the-art fitness center. An award-winning restaurant skillfully marries Bavarian specialties with farm-fresh regional fare sourced from local Park City pastures, while the Antler Lounge, a chic gathering spot, comes alive in the evenings with après cocktails and live entertainment. Founded in 1992, the inn is owned by the philanthropic Eccles family who have been a part of the development of Utah's ski region since the late 1800s. For more information: auberge.com/goldener-hirsch Follow Goldener Hirsch on Instagram @goldenerhirschauberge Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out. * Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies. * Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments. * Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere. * Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department. * Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests. Qualifications * 1 year in a similar role * Strong interpersonal and communication skills * Ability to handle multiple tasks efficiently * Familiarity with hotel management systems and basic computer skill Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge GHI Operating Company LLC is an Equal Opportunity Employer, M/F/D/V. GHI Operating Company LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GHI Operating Company LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $29k-34k yearly est. 13d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk agent job in Salt Lake City, UT

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $29k-35k yearly est. 60d+ ago
  • Front Desk Agent

    Davidson Hospitality Group 4.2company rating

    Front desk agent job in Alta, UT

    Property Description Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality. As a job applicant, joining the team at Snowpine Lodge means being part of a world-class property known for its breathtaking mountain views, unparalleled skiing, and exceptional service. The lodge offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and rewarding career path. Snowpine Lodge is committed to creating a warm and welcoming work culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a stunning alpine setting, where they can showcase their skills, immerse themselves in the mountain lifestyle, and create unforgettable experiences for guests. Joining the team at Snowpine Lodge presents a unique opportunity to be part of a renowned mountain resort that offers a truly memorable experience for both guests and team members alike. Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Summary: Provide exceptional customer service, creating a positive first impression for guests Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy Assist guests with recommendations and information about local attractions, dining options, and hotel amenities Collaborate with other departments to ensure seamless guest experiences Maintain a clean and organized front desk area Handle cash and credit card transactions accurately Demonstrate a strong attention to detail and a proactive approach to guest satisfaction Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service! Qualifications Previous experience in a customer service role, preferably in a hotel or hospitality environment Excellent communication and interpersonal skills Previous cash handling experience required Strong problem-solving abilities and the ability to remain calm under pressure Proficiency in computer systems and knowledge of hotel property management software Outstanding organizational and multitasking skills Availability to work flexible schedules, including evenings, weekends, and holidays High School diploma or equivalent Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $28k-33k yearly est. Auto-Apply 14d ago
  • Front Desk & Sales (Burn Ambassador) - Bountiful, UT

    Kline Franchising, Inc.

    Front desk agent job in Bountiful, UT

    Job Description BURN BOOT CAMP CULTURE Our mission at Burn Boot Camp is to inspire, empower, and transform lives through community-based fitness. We are a dynamic community whose commitment to each other and the mission is one of a kind. We believe hard work is energizing, problem solving is exciting, and competition is inspiring. Our resourceful, urgent, and innovative attitude creates a fast-paced environment where ideas are encouraged, decision making is promoted, and saying “yes!” to uncharted territory is an everyday practice. We aim to inspire, empower, and transform lives through community-based fitness. POSITION DESCRIPTION Burn Ambassadors play a critical role at Burn Boot Camp as the first contact with our new and current members both in person and on social media. We are looking for enthusiastic individuals who can deliver an exceptional experience to all our members and uphold Burn Boot Camp's high standards. QUALIFICATIONS Ideal candidate is - A problem solver Able to identify areas to improve processes, simplify, and become more efficient Highly organized Detailed Focused on delivering great member service every day during every camp Strong user of MS Office products, especially Excel Strong verbal and written communication skills Strong interpersonal and customer service skills Confident in sales or able to learn a simple sales process Able to prioritize multiple deliverables, work under pressure, and meet deadlines Able to capture content for social media and has a solid understanding of social media This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
    $28k-34k yearly est. 15d ago
  • Front Desk Agent

    Local Hotel

    Front desk agent job in Logan, UT

    Job Description Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, providing information about rooms/rates/amenities, and assisting guests' requests. Ultimately, the Hotel Front Desk Agent is here to help create a pleasant and memorable stay for the hotel guests. DUTIES AND RESPONSIBILITIES: Warmly welcome and greet all hotel guests Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests and collect necessary information (e.g. contact details and exact dates of their stay) Provide information about the hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Coordinate with housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments REQUIREMENTS: Customer service attitude and passion Excellent communication and organizational skills Work experience as a Hotel Front Desk Agent, Receptionist, or in the Hospitality Industry BENEFITS: Employee discount Flexible schedule SCHEDULE: 8 hour shift Day shift Holidays Monday to Friday Night shift On call Weekends as needed
    $28k-34k yearly est. 30d ago
  • Front Desk Agent ( Seasonal)

    Goldener Hirsch

    Front desk agent job in Park City, UT

    Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort's mid-mountain location offers direct access to over 200 perfectly groomed ski runs and 4,300 skiable acres as well as warm-weather outdoor pursuits. The 18 newly redesigned rooms and suites, including a Signature Suite that occupies the entire fourth floor, offer old-world charm with wood-burning fireplaces, vaulted ceilings and arched doorways; and, 40 residences, set in two new modern buildings designed by acclaimed architect Tom Kundig, are outfitted with full-service kitchens, contemporary living spaces and private balconies. Resort amenities include a luxurious lobby, adjacent Terrasse, exclusive private dining room, unique venues for private events and post-adventure wellness amenities such as customized massages in spa suites, breathtaking rooftop pool, infinity-edge hot tub and state-of-the-art fitness center. An award-winning restaurant skillfully marries Bavarian specialties with farm-fresh regional fare sourced from local Park City pastures, while the Antler Lounge, a chic gathering spot, comes alive in the evenings with après cocktails and live entertainment. Founded in 1992, the inn is owned by the philanthropic Eccles family who have been a part of the development of Utah's ski region since the late 1800s. For more information: auberge.com/goldener-hirsch Follow Goldener Hirsch on Instagram @goldenerhirschauberge Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out. Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies. Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments. Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere. Process payments, verify payment information, and handle financial transactions accurately, including cash handling and coordinating with the accounting department. Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests. Qualifications 1 year in a similar role Strong interpersonal and communication skills Ability to handle multiple tasks efficiently Familiarity with hotel management systems and basic computer skill Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge GHI Operating Company LLC is an Equal Opportunity Employer, M/F/D/V. GHI Operating Company LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GHI Operating Company LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $28k-34k yearly est. 7d ago
  • Front Desk Agent- Winter Seasonal

    Stein Eriksen Lodge at Deer Valley 3.4company rating

    Front desk agent job in Park City, UT

    For those who seek the best, there's only Stein. Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination. Why work for the best? The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success. We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters. Front Desk Agent- Winter Seasonal The front desk position will provide prompt, efficient and welcoming service to our guests, as they arrive to the Stein Collection. Assist the front office in daily operations as well as guests needs. Must be able to stand and walk for extended period of times. Stein Eriksen Lodge, Park City's only Forbes Five-Star Hotel and Spa, offers: Chef prepared meals daily in our cafeteria, at no cost to you On site heated garage for employee parking -a great perk in winter! Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort Flexible schedules and time off policies to accommodate family, school, and other activities Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoths, Real SL and Salt Lake Bees Monthly team member appreciation events and recognition programs Hotel room, spa, dining, shopping, ski/snowboard rental discounts available We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.
    $28k-34k yearly est. 60d+ ago
  • Front Desk Agent

    Hospitality Management Corporation 4.0company rating

    Front desk agent job in Milford, UT

    Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Travelodge/Penny's Diner of Milford, UT. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $28k-34k yearly est. Auto-Apply 18d ago
  • Guest Service Agent (Part-Time/Full-Time) | evo Campus Salt Lake City | Salt Lake City, Utah

    PM New 2.8company rating

    Front desk agent job in Salt Lake City, UT

    Our ideal candidate is a warm "people-person" Who is welcoming and friendly, dedicated, detailed-orientated. Our front desk is the hub of service for our guests and we'd love to find someone who is passionate about providing great service and hosting our guest in Bozeman, Montana. This is a full-time, on-site, non-exempt position that reports to the Front Office Manager. The pay range range for this position is $16.00-$18.00/hour. evo Campus Salt Lake City The evo Campus is located in the Granary neighborhood of Salt Lake City. The 100,000 square foot brick, timber and concrete block building includes the 52-room hotel, an evo retail store, and a Skatepark. The evo vision is to create a place for the community, bringing ethos-driven businesses together along with customers that share evo's passion for the outdoors and all of the cultural elements that surround the lifestyle. Who We Are Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. What You Will Do Develop in depth understanding of the property management system and POS functionality. Provide gracious and sincere customer service to all arriving and departing hotel guests and visitors. Follow all specified hotel procedures to properly conduct Front of the House business including but not limited to: Answering telephones in a prompt and professional manner and providing assistance to callers Taking reservations in person and over the phone Reading and responding to hotel email Checking guests in and out Completing group pre-registrations and key packets Posting charges and processing payments Communicating with Housekeeping and Maintenance Handling mail and coordinating deliveries of messages and packages Anticipating guests' needs, acting promptly to acknowledge all guests, however busy and whatever time of day. Communicate service and amenities of the hotel to guests and provide Concierge service as needed. Maintain a fluent knowledge of local restaurants, special events, city attractions, and outdoor activities. Be completely familiar with all hotel information necessary to increase revenues and enhance customer satisfaction, including current rate structures and sales strategies: current special rates and restrictions: types and location of rooms and suites available; and services, costs, hours and location of all hotel amenities, facilities and outlets. To maintain awareness of current business levels. To react immediately, in a positive way, to resolve guest complaints, problems and suggestions, when necessary, referring to Hotel management. Complete shift checklists and special projects as assigned. To follow all specified procedures to correctly handle all cash, credit and gift certificate transactions. Meet with departing Front Desk Host to review business status, log-book and follow-up items. Keep the front desk as well as lobby areas clean and well organized. Be available to work irregular hours, including evenings, weekends and holidays. Be completely familiar with hotel emergency procedures, and provide, calm, reassuring assistance to guests and fellow employees in the event of an emergency. To follow all company policies and procedures. To immediately report all suspicious occurrences and hazardous conditions. To maintain the cleanliness and safety of work areas at all times. Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others. To attend all mandatory meetings as directed. To perform other tasks, including cross-training, as directed. Secondary Job Functions Develop relationships with local service providers: bonded baby-sitters, florists, beauty shops, etc. Ability to work a flexible schedule, including overnight shifts as needed. What You bring to the Table Excellent interpersonal skills and the ability to work well with co-workers and the public. Must be punctual with regular and reliable attendance. Ability to accurately compute and manipulate mathematical calculations. Be extremely detail oriented. Possess a courteous, friendly and professional manner. Independent thinker and a ‘quick study'. Good team player. Willingness to go the extra mile. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Ability to solve practical problems and deal with a variety of situations. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. What's In It for You Competitive compensation package and incentive plan. Generous health, dental and vision insurance, plus 401K. Comprehensive onboarding and training plan to set you up for success. Coaching, feedback, and mentorship to develop yourself and your team. Personalized development plan to fit your individual role and career goals. Leadership courses to improve your personal and interpersonal effectiveness. Opportunities to volunteer and give back to our local communities. Paid Parental Leave. Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) SERVE OTHERS. LIVE 360. BUILD A POSITIVE TEAM. COMMUNICATE. BE WILDLY PASSIONATE. TAKE OWNERSHIP. LEARN + INNOVATE. EMBRACE CHANGE As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won't be tolerated. It's also illegal. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
    $16-18 hourly 31d ago
  • Spa Desk Agent

    Montage Hotels & Resorts 4.5company rating

    Front desk agent job in Park City, UT

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Spa Desk Agent SUMMARY The Spa Desk Agent will provide spa guests with exceptional service when checking into or out of the Spa and/or making Spa reservations, in addition to promoting the retail outlets and increasing retail revenues. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Assist in greeting and welcoming guests to the Spa, providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa. Provide services to guests in a timely, courteous and proficient manner. Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa. QUALIFICATIONS High school or equivalent education required Minimum 2 -3 years of customer service experience in a hotel or Spa environment Working knowledge of spa services and products Possess basic math skills and have the ability to accurately handle billing Ability to communicate clearly and speak, read, write and understand English eloquently Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur PREFERRED Prior front desk experience Luxury hotel experience strongly preferred Bachelor's Degree PHYSICAL REQUIREMENTS Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $29k-40k yearly est. Auto-Apply 60d+ ago
  • Guest Services Agent (Part-time) (Salt Palace)

    Asmglobal

    Front desk agent job in Salt Lake City, UT

    Guest Services Agent DEPARTMENT: Guest Services REPORTS TO: Director of Guest Services FLSA STATUS: Hourly/Non-Exempt Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a part-time Guest Services Agent for Legends Global/Salt Palace Convention. Under the guidance of the Director of Guest Services, the Guest Services Agent is responsible for guest services, patrolling, securing the venue, reports, and overseeing the venue security cameras. Essential Duties and Responsibilities Ensures the safety and protection of attendees and staff within the venue. Observes and identifies possible unauthorized visitors and takes measures to correct situations. Enforces all venue regulations and procedures. Responds to medical or incidental emergencies and completes any necessary incident reports or collecting witness statements. Helps maintain round-the-clock surveillance of the venue both by on foot patrols and oversight of the venue security cameras. Helps maintain records of problem personnel and/or incidents on venue property. Secures venue outside business hours and keeps records of after-hours access, etc. Uses and monitors multi-channel radio and communication system to relay information and maintains communications center. Monitors recording and video surveillance equipment. Perform other duties or special projects as needed. Experience & Knowledge High School Diploma or equivalent required. Must be at least 21 years of age. Must pass a pre-employment background check. Prior security experience preferred. Good customer service skills, including telephone etiquette, email, and text communications. Dependable, team-oriented, and customer service oriented. Strong attention to detail with the ability to manage self independently. Ability to interact with people on all levels such as management, co-workers, clients, exhibitors, and attendees. Job Type: Part-time, up to 29 hours per week, On-Site Wage: $18/hour Schedule: Variable schedule and hours; schedules can be over weekends, evenings, and overnight shifts Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. Position requires heavy lifting, climbing, carrying, stooping, crawling, and equipment operation both indoors and outdoors. Position requires frequent walking, stair climbing, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing, and pulling; heavy lifting, up to 75 pounds. Subject to sustained periods of time with exposure to the elements with adverse conditions. May require tools and equipment operation that could cause personal harm and/or injury if improperly handled. Requires irregular and/or extended hours, including weekends, evenings, and holidays, determined by event schedule and/or department needs. Requires radio usage, two-way handheld. Note The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Recruiter- Jordan White Legends GLOBAL 100 South West Temple Salt Lake City, Utah 84101 Applicants who need reasonable accommodation to complete the application process may contact ************. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.
    $18 hourly Auto-Apply 12d ago
  • Front Desk Receptionist

    Physical Therapy & Sports Medicine-Ogden 4.0company rating

    Front desk agent job in Morgan, UT

    Job Description Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you! Our privately owned physical therapy clinic is seeking a Front Desk Receptionist to join our dedicated team and play a crucial role in delivering exceptional care to our patients. Job Responsibilities: Greet patients and visitors with a warm and friendly demeanor, creating a welcoming atmosphere at the front desk. Handle all incoming calls and inquiries promptly and professionally, providing accurate information and directing calls to the appropriate staff members. Schedule appointments efficiently, ensuring optimal utilization of clinic resources and minimizing patient wait times. Verify patient insurance information and assist in processing necessary paperwork for a seamless check-in process. Coordinate patient registration and ensure all necessary forms are completed accurately. Maintain patient records and update the clinic's database with new information as required. Collaborate with therapists and other clinic staff to ensure smooth patient flow and timely delivery of services. Handle billing and payment processing in a confidential and organized manner. Address patient concerns and complaints with empathy and professionalism, escalating issues to the appropriate personnel when necessary. Maintain a clean and organized front desk area, ensuring a professional and pleasant environment for patients and staff. Requirements: Previous experience in a customer service role is preferred. Excellent interpersonal and communication skills to interact effectively with patients, staff, and visitors. Strong organizational abilities to manage appointment scheduling and administrative tasks efficiently. Knowledge of medical terminology and insurance procedures is a plus, but not required (we are willing to provide training). Ability to multitask and prioritize responsibilities effectively. Detail-oriented and capable of maintaining accuracy in data entry and paperwork. Positive attitude and a team player mentality. High school diploma or equivalent. Join our team and make a difference in the lives of our patients! As a Front Desk Receptionist at our clinic, you will be an essential part of our commitment to providing top-notch care and exceptional customer service. Job Posted by ApplicantPro
    $25k-32k yearly est. 25d ago
  • Front Desk Receptionist

    Serenity Mental Health Centers 3.7company rating

    Front desk agent job in Layton, UT

    Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity. If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? No Worries! We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who get people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work. The Role: Front Desk Receptionist | As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported. What You'll Do: Greet patients (and their support crew) with warmth and professionalism Update and verify patient info at every visit Help with forms and answer patient questions Answer phones and emails - with clarity, kindness, and efficiency Make appointment reminder calls Get to know our patients - names, stories, and what makes them feel seen Keep the front space clean, calm, and inviting Use scheduling software and medical office tech like a pro Pitch in wherever needed - we're a team, always Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. Requirements What You Need: · Calm energy, attention to detail, and team spirit · Can juggle multiple tasks without breaking a sweat · Fluent in digital - from email to scheduling systems and databases · You get that privacy matters - or you're down to learning the rules · 1+ year of helping people in fast-paced, service-focused roles · High School Diploma or GED Benefits Why You'll Love It: · A consistent schedule: 3 days/week (13-hour shifts) · Fulfillment - make a real difference for others as you help our patients ‘take back their lives' · Room to grow - real career paths and skill-building support · Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays · Excellent health, dental, & vision - we cover 90% · 401k · Earn rewards for referring great people to our team
    $27k-32k yearly est. Auto-Apply 51d ago
  • Guest Services Agent (Part-time)(Swing and Night Shifts) (Mountain America Expo Center)

    Legends Global

    Front desk agent job in Salt Lake City, UT

    POSITION: Guest Services Agent - Part-time DEPARTMENT: Guest Services REPORTS TO: Guest Services Manager FLSA STATUS: Hourly/Non-Exempt ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a part-time Guest Services Agent for ASM Global/Mountain America Expo Center. Under the guidance of the Guest Services Manager, the Part Time Guest Services Agent is responsible for guest services events, client move in and move out, ticket taking, and event patrolling. Essential Duties and Responsibilities Ensures the safety and protection of attendees and staff within the venue. Supervise client/exhibitor move in and move out safety. Enforces all venue regulations and procedures under the direction of Guest Services. Ticket taking for attending patrons for events. Enforces event guests and exhibitors entry and exit directions. Helps maintain event surveillance of the venue. Uses and monitors multi-channel radio and communication system to relay event information. Perform other duties as needed. Experience & Knowledge High School Diploma or equivalent required. Must be at least 21 years of age. Must pass a pre-employment background check. Prior security experience preferred. Good customer service skills, including telephone etiquette, email, and text communications. Dependable, team-oriented, and customer service oriented. Strong attention to detail with the ability to manage self independently. Ability to interact with people on all levels such as management, co-workers, clients, exhibitors, and attendees. Job Type: Part-time On-Site Wage: $16/per hour Schedule: Event driven - Sunday through Saturday. Event hours posted as requested. Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Position requires heavy lifting, climbing, carrying, stooping, crawling, and equipment operation both indoors and outdoors. Position requires frequent walking, stair climbing, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing, and pulling; heavy lifting, up to 75 pounds. Subject to sustained periods of time with exposure to the elements with adverse conditions. May require tools and equipment operation that could cause personal harm and/or injury if improperly handled. Requires irregular and/or extended hours, including weekends, evenings, and holidays, determined by event schedule and/or department needs. Requires radio usage, two-way handheld. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Recruiter- Jordan White, ASM GLOBAL 100 South West Temple Salt Lake City, Utah 84101 Applicants who need reasonable accommodations to complete the application process may contact Jordan White at ************. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.
    $16 hourly Auto-Apply 60d+ ago
  • Reservation Agent

    Mountain Capital Partners

    Front desk agent job in Brian Head, UT

    Reservation Agent - Winter 2025/2026 Great on the phone, love the details, and enjoy helping guests plan their perfect day? As a Reservation Agent, you'll assist guests with booking lift tickets, lessons, and resort services over the phone, by email, or in person. Your guidance will help create smooth, stress-free experiences before guests even arrive. What You'll Do: * Maintain strong knowledge of all Resort offerings, policies, and promotions. * Book reservations for tickets, lessons, and services using resort booking software. * Accurately enter guest information and booking details into the system. * Collaborate with departments like Ticketing, Rentals, and Winter Sports School. * Handle inquires, changes, and cancellations with professionalism and a positive attitude.
    $25k-31k yearly est. 10d ago
  • Front Desk Night Auditor - (Part-Time)

    Description This

    Front desk agent job in Brian Head, UT

    HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay * Are you someone who loves challenges poses strong problem solving, troubleshooting, accounting reconciliation skills? Ability to handle concerns with owners/guest with outstanding customer service with results-oriented and passionate in everything that you do? The Night Auditor position at Cedar Breaks Resort in Brian Head, UT is responsible for supervising the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. As well as being the overnight guest service agent. What you will be doing? Follows audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to accurate errors to prevent reoccurrence. Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business. Generates housekeeping reports and prints folios departures. Compiles daily revenue reports and files work accordingly. Responsible for accurate management of cash funds and daily shift deposits. Assist with other Front Office duties. Calculates account balance at month-end and submits to accounting. Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies. Performs all Front desk duties including check-in, check-out and cashier procedures in an accurate and efficient manner. Assists with guest and owner needs and requests delivering outstanding hospitality at all times. Assists with other departmental duties such as bell stand, answering phones, etc. Reports any unresolved problems with owners and guests to management. Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's “America's Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. Here's why you will love It here: Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision Recognition Programs and Rewards Travel Discounts Program Outstanding Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more! What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School diploma/GED 1 years of related experience. 1 year Auditing experience. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Associate's Degree/College Degree VOICE Certified or Resort Data Processing (RDP) 3-5 years of related experience 2+ years of Supervisory experience PT Night Audit Relief shifts 11:00pm-7:00am Saturdays and Sundays. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: High School diploma/GED 1 years of related experience. 1 year Auditing experience. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Associate's Degree/College Degree VOICE Certified or Resort Data Processing (RDP) 3-5 years of related experience 2+ years of Supervisory experience What you will be doing? Follows audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to accurate errors to prevent reoccurrence. Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business. Generates housekeeping reports and prints folios departures. Compiles daily revenue reports and files work accordingly. Responsible for accurate management of cash funds and daily shift deposits. Assist with other Front Office duties. Calculates account balance at month-end and submits to accounting. Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies. Performs all Front desk duties including check-in, check-out and cashier procedures in an accurate and efficient manner. Assists with guest and owner needs and requests delivering outstanding hospitality at all times. Assists with other departmental duties such as bell stand, answering phones, etc. Reports any unresolved problems with owners and guests to management. Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate.
    $30k-38k yearly est. Auto-Apply 2d ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front desk agent job in Salt Lake City, UT

    Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $29k-35k yearly est. 12d ago
  • Part-Time Reservation Agent

    Davidson Hospitality Group 4.2company rating

    Front desk agent job in Alta, UT

    Property Description Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality. As a job applicant, joining the team at Snowpine Lodge means being part of a world-class property known for its breathtaking mountain views, unparalleled skiing, and exceptional service. The lodge offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and rewarding career path. Snowpine Lodge is committed to creating a warm and welcoming work culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a stunning alpine setting, where they can showcase their skills, immerse themselves in the mountain lifestyle, and create unforgettable experiences for guests. Joining the team at Snowpine Lodge presents a unique opportunity to be part of a renowned mountain resort that offers a truly memorable experience for both guests and team members alike. Overview $18 Hourly Saturdays and Sundays 9am-5:30pm Year-Round On-Site in Alta We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today! Qualifications High school diploma or equivalent Previous experience in hospitality or customer service preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Excellent organizational skills and attention to detail Basic computer skills and experience with reservation software Ability to work flexible hours, including weekends and holidays Positive attitude and willingness to learn and grow in the role Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $18 hourly Auto-Apply 60d+ ago

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Top 10 Front Desk Agent companies in UT

  1. Marriott International

  2. Arbor Lodging Management

  3. Holiday Inn Express

  4. Stein Eriksen Lodge Deer Valley

  5. NFC Amenity Management

  6. Auberge Resorts Collection

  7. Davidson Hospitality Group

  8. Hospitality Management Corporation

  9. Montage Hotels & Resorts

  10. Goldener Hirsch

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