Front desk agent jobs in Vermont - 89 jobs

The Hampton Inn by Hilton in Colchester is looking for a dynamic agent to join our Front Office Team. Positions are open for full and part time. Duties include but are not limited to assisting guests in the arrival and departure processes, creating reservations, answering and directing all calls to the hotel, serving as the primary point of contact for all guests, processing payments and managing requests and communications. This role requires excellent customer service, communication, and organizational skills to ensure a positive guest experience and smooth hotel operations by coordinating with other departments and maintaining a tidy lobby.

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont's signature style. One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking Front Desk Agents to join the team! Job Summary: The Front Desk Agent is responsible for performing all Guest Services-related functions including, but not limited to, greeting & registering guests, answering guest inquiries, making & modifying guest reservations, providing outstanding guest service during their stay & settling the guest's account upon completion of their stay. Job Specifications: Expected Pay Range: starting $20.00 per hour, based on experience The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate's qualifications and/or experience. Shift & Schedule Availability: Full Time year and full time seasonal, weekends and holidays Job Responsibilities: Check guests in and out of their rooms. Answer any questions guests have. Make recommendations for activities and restaurants. Answer the phone and direct the call. Take reservations on the phone. Maintain the record of guests that have checked in and out. Job Requirements: High school diploma or GED equivalent. Excellent customer service skills. Three months of experience at a high-end hotel, resort, or private club required. Amazing interpersonal abilities. Top-of-the-line organizational skills. Ability to handle multiple tasks at once. Amazing time management skills. Incredibly detail oriented. Knowledge of SMS Host & Microsoft Office is desirable. Work cohesively with co-workers as part of a team. We offer great resort privileges, discounts, and free employee meal to all employees. Those hired into full time positions are eligible after an initial waiting period for a competitive benefits package that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match. Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team! The Woodstock Inn & Resort is an equal opportunity employer.

We're looking for a friendly and reliable person to join our team as a part-time Front Desk Agent/ Breakfast Attendant. This position is for 4 shifts per week: Monday to Wednesday: 6:30 AM - 12:00 PM Thursday: 6:30 AM - 3:00 PM Additional shifts may be available to cover vacations, but this is not guaranteed or on a regular basis. About the Role: Providing excellent customer service is our top priority. The ideal candidate enjoys interacting with guests, helping them feel welcome, and ensuring they have a great experience. Responsibilities include: Handling hotel and restaurant reservations Answering phones and guest questions Managing retail sales at the front desk Using our reservation and communication systems (text and email) Multitasking between phone calls and in-person interactions This position also includes setting up, restocking, and cleaning up our continental breakfast (7:30 AM - 10:30 AM). All breakfast items are pre-prepared-no cooking required. Requirements: Strong customer service skills Comfortable working with computers and learning new systems Able to multitask in a fast-paced environment Available to work occasional weekends and holidays New Hire Bonus! We offer a sign-on bonus for new team members, paid out in stages based on attendance and time in the role: $200 after 30 days An additional $300 after 90 days An additional $500 after 180 days Other Perks Healthcare Available for FT Team Members Food Discounts Lodging Discounts Discounts at Local Partners Paid Time Off Growth Opportunities

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. Shifts Required: AM & PM Availability on Mondays and Sundays. PM and Mid-Day Availability on Tuesdays and Fridays. As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes: Group medical, dental, vision, life, and disability benefits. Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement An employee assistance program. Paid time off/sick time Participation in a 401(k) plan with a company match. Team member free room night program. Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Please note that this position is based in Warren, VT, and requires relocation for candidates that do not reside within commuting distance. Warren, VT Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground, including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests. POSITION SUMMARY: Sugarbush Resort is seeking a Reservation Agent to join our Sales department. Reservation Agents sell lodging and resort products, including but not limited to lodging packages, season passes, children's programs, and event tickets. Reservations Agents also act as the resort switchboard operator, answering general resort questions and directing calls accurately and efficiently. This is a full time year-round position. RESPONSIBILITIES: Act as the first line of communication to Sugarbush by answering the phone, selling lodging and resort products, and acting as a communication center for the resort. Work with guests and effectively listen, understand, clarify needs, and communicate options or resolve concerns. QUALIFICATIONS: High School diploma required, BA or BS preferred. Must be at least 18 years old. Previous hospitality experience preferred. Prior knowledge of SMS, RTP, and/or Inntopia is a plus. Must be computer literate and comfortable working on multiple web and software-based applications. Must be able to multi-task and use multiple systems simultaneously. Must be able to handle all phone communications in a courteous and efficient manner. Previous switchboard operations experience desirable. Must be able to work weekends and holidays. Sugarbush Resort is an Equal Opportunity Employer An offer of employment may be contingent upon the results of a background, MVR, or criminal records check

Now Hiring: Front Desk Agent - von Trapp Family Lodge & Resort Stowe, VermontJoin our welcoming team at the historic von Trapp Family Lodge & Resort, where tradition, service, and stunning mountain views come together. We're seeking a warm, detail-oriented Front Desk Agent to serve as the first point of contact for our guests ensuring an exceptional experience from check-in to check-out. About the Role: As a Front Desk Agent, you'll provide attentive service, support smooth daily operations, and act as a key communication hub between departments. This role is ideal for someone who enjoys creating memorable guest experiences and thrives in a collaborative, fast-paced hospitality environment. Key Responsibilities: Greet and check in guests, ensuring accuracy in room assignments and billing Provide friendly, knowledgeable assistance on resort amenities, events, and activities Maintain thorough knowledge of resort services, family history, and local attractions Handle guest concerns or requests with professionalism and care Manage reservations, activity bookings, dining arrangements, and folio charges Uphold front desk cleanliness and guest confidentiality at all times Assist in training new team members and support communication across departments Maintain a $400 cash bank and follow cash/credit handling protocols Use systems including HOST, Shift4, OpenTable, HOTSOS, and PeakPro Position Requirements: Previous front desk, guest service, or hospitality experience preferred Excellent communication and customer service skills Comfortable using computers and hotel software systems (training provided) Ability to multitask in a fast-paced environment Strong attention to detail and ability to problem-solve on the spot Professional, friendly, and dependable demeanor Ability to stand for long periods and occasionally lift up to 25 lbs Availability to work weekends, holidays, and varied shifts as needed Benefits & Resort Perks: At von Trapp Family Lodge & Resort, we value our employees and proudly offer a comprehensive benefits package to support your well-being and work/life balance. Eligible team members enjoy: Medical, dental, and vision insurance Life and disability insurance 401(k) with employer contribution Flexible Spending Accounts (medical & dependent care) Paid time off (2+ weeks to start) Bereavement leave Employee Assistance Program Plus, enjoy exceptional on-property perks for you and your family: Free cross-country skiing, snowshoeing, disc golf, pool access, fitness center, yoga, and tennis lessons Annual complimentary overnight stay at the Lodge for you and a guest, including dinner and breakfast Free staff meal during 8-hour shifts 20% dining and retail discounts 50% off massages Free access to most guided property tours Lodging discounts for friends and family Ready to bring your hospitality skills to a one-of-a-kind resort experience? We'd love to meet you! Apply today to be part of the von Trapp family tradition.

Medical Support Specialist When you join the team at Evergreen Family Health you will make an impact on the lives of many while collaborating with professionals who are driven to deliver the best in patient care. Being a part of Evergreen means you will partner with the Clinical and Administrative teams to take the patient and employee experience to the next level. When you join the team, you will be part of a practice that is highly invested in its patients and people. In addition, here is what is in it for you when you join us: Competitive pay range of $19-$21/hr - based on experience Cross training between clinical and administrative team (if desired) On-site parking Paid time off that promotes work life balance (accrual based) Dental and vision benefits Generous health insurance coverage with employer contribution Retirement plan options Discounts given to staff seen at Evergreen Family Health Paid Holidays Paid Parental Leave Discounted gym membership, short term/long term disability, and more Position Overview The Administrative Support Specialist position plays a vital role in the clinic and is often the first point of contact for patients. This position acts as a patient advocate and supports the mission of the practice by implementing scheduling and other clerical systems which promote office efficiency and patient satisfaction. Essential Job Functions: Maintains and protects confidentiality of patient information. Answers the telephone in a professional, courteous, hospitable, and helpful manner. Identifies the name of the practice and person answering the phone. Checks patients in and out of the clinic in a professional, courteous, hospitable, and helpful manner. Directs incoming calls to appropriate department. Schedules patient appointments in accordance with the scheduling guidelines established by the Practice Manager and Medical Director. Communicates with the clinical area about patients waiting time and priority of being seen and when physician called out of office during office hours. Reschedules patient appointments at request of patient or in response to change in provider schedule. Performs related work as required. Maintains a neat, pleasant, comfortable, and professional atmosphere for patients and for all who work in the office. Tend to the fax in and out box. Manage consultation referrals from internal and external sources. Process incoming web encounters from patient portal. Carry out special projects including but not limited to billing and management etc. as directed Qualifications/Basic Job Requirements: The ability to maintain strict confidentiality of patient information in accordance with Evergreen Family Health policies is required. Ability to interact in a professional, effective, and courteous manner with all patients, co- workers, doctors. Ability to communicate clearly orally and in writing required. Ability to effectively operate EMR software programs required. Ability to operate a variety of Microsoft Office software programs required. Ability to attend practice-related meetings, training courses, etc. as they relate to improvements in procedures and practices. We welcome and encourage applications from individuals of all backgrounds, including race, ethnicity, gender, sexual orientation, disability, and other underrepresented groups. At Evergreen Family Health, we believe that a diverse workforce brings valuable perspectives and insights, fostering innovation and creativity. We strive to create an inclusive and welcoming environment for all employees. If you require any accommodations during the application process, please let us know.

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Escape to The Equinox in Vermont and experience the best of all seasons. From exhilarating outdoor adventures to serene moments of relaxation, our resort offers a range of activities for every time of year. Discover the joys of summer, embrace the beauty of winter, and immerse yourself in a world of four-season fun at The Equinox. What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel You will be escorting and orienting the guest to the front desk for check-in. You will park and retrieve guests vehicles as requested Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. Assist lobby attendant in keeping entrance area clean and organized "Be the difference" with all guest and employees and do more than just “the norm". What are we looking for? At least one year in a customer service role with high guest interaction A Valid drivers license with no major infractions for 6 months Hospitality industry experience is a plus. Ability to solve problems when they arise. Ability to work in a team environment is a must. Pleasant and helpful personality. Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel. A strong desire to make an impact on other people An outgoing and engaging personality Excellent verbal communication skills Ability to work in a fast-paced setting Ability to stand for the duration of the shift Must be available to work various shifts including weekends and holidays Compensation: $19.00 - $19.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Job Description Eye Care For You, PC, in Bethel, VT is looking for staff to join our team. Our ideal candidate is self-driven, ambitious, and engaged. Responsibilities Field telephone calls Receive and direct Patients Maintain an organized filing system Enter both personal and Insurance payments into office software Check patients Insurance eligibility assist in other areas of the office as needed. Qualifications Exceptional attention to detail Ability to organize and create orderly systems Experienced in computer technology Experience in Health Care or Medical Insurance industry a plus We are looking forward to hearing from you.

Job DescriptionDescription: Come join the Basin Harbor team as we celebrate our 140th year - a milestone we're honored to celebrate with our cherished community. We have plenty in store, from new experiences and enhancements to time-honored traditions that continue to make this lakeside retreat so special! We are currently seeking seasonal Front Desk Agents to join us for our upcoming summer season from May though October, 2026. The Front Desk Agent greets and checks in all guests upon their arrival and provides a smooth experience at checkout. The Agent offers assistance to guests during their stay by answering questions, resolving issues, and dispatching housekeeping or maintenance to respond to guest requests. Requirements: Key responsibilities of this role include: Understanding the need for proper etiquette and service standards, ability to use or learn to use, the following equipment: computer, printer and etc.; telephone switchboard; office equipment such as fax machine, copy machine, postage meter etc. Ability to use MS Office applications including Word and Excel. Prior hotel front desk experience or similar guest service experince preferred. Must be able to take direction and work in a team environment, attention to detail, efficient, and able to perform multiple tasks systematically in a fast-paced environment required. Employees must maintain a clean, well kept, professional appearance. As well, shift work may be long and varied, including evening and weekends, required full-shift walking and standing. Must be able to lift up to 20 lbs. frequently. Basin Harbor conducts pre-employment criminal background and reference checks on all employees.

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. Job Profile- FAP General Clerk III Duration- 12 months Location- Fort Gordon , Georgia Agency: Department of the Army Job Description-  Provide and aid in the coordination and administration of the Family Advocacy Program.  Assist in maintaining a comprehensive resource directory of military and civilian special education and health related services within a forty mile radius of the installation.  Assist in collecting, analyzing, and maintaining data from ACS management systems for planning and reporting purposes in accordance with governing program guidance.  Assist in helping to identify Families in need for domestic violence, child abuse services, medical or educational screenings, or advocacy services.  Assist in providing appropriate advocacy support to Families identified to meet the necessary screening and criteria to be provided Family Advocacy or Victim Advocacy support.  Offers administrative support in the typing and preparation of mass monthly letters and envelopes, typing of Family Advocacy Committee minutes. Compiling request for supplies and equipment, distribution of flyers and media info.  Coordinate with Marketing for flyers for special events, seminars, trainings, and informational flyers.  Follow-up with clients monthly. Contractor will contact previous months' clients to inquire about services and provide additional information as needed.  Prepares handouts and copies for class participants and guidance of the Program Manager.  Ensures that all pertinent information is completed on the sign-in sheet following workshops,  Develop local networks to enhance program delivery when available (e.g. guest speakers, subject matter experts, etc.) at no additional cost to the government Updates new weekly flyers, advertisement and social media sites as applicable.  Assist Program Managers in the preparation and planning of special events at least 6 months in advance of event.  Implement a marketing and public relations program using all resources to aggressively market the program Additional Information If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at ryanaskitc.com

Full-time Description We are seeking a highly organized, friendly and detail-oriented Front Desk Receptionist to join our Dental team. This role is essential in ensuring the smooth operation of our dental office by managing administrative tasks, coordinating patient care, and providing excellent customer service. The ideal candidate is professional, efficient, and has a strong understanding of dental office operations, including scheduling, insurance verification, and patient relations. Front Desk & Patient Coordination: Greet and assist patients with a warm and professional demeanor. Schedule and confirm patient appointments, ensuring optimal use of the provider's time. Manage patient check-in and check-out processes efficiently. Collect and verify patient information, including medical history and insurance details. Handle patient inquiries via phone, email, and in person, providing accurate information about services, procedures, and billing. Insurance & Billing: Verify insurance eligibility and benefits before appointments. Process patient payments and ensure accurate financial records. Explain treatment costs, insurance coverage, and financing options to patients. Administrative Duties: Maintain organized digital and paper records in compliance with HIPAA regulations. Work closely with dental providers and clinical staff to optimize workflow and patient experience. Participate in team meetings and contribute to continuous office improvement. About Us We are a federally qualified non-profit community health center serving all, committed to providing access to high-quality care. We are an equal employment opportunity employer and are especially interested in candidates who can contribute to the diversity and excellence of our organization. Our newly remodeled facilities, positive and mission-minded staff, and rewarding work environment make us a great place to grow in your career. Benefits Attractive insurance package, including medical, dental, and vision, STD, LTD, employee wellness, 10 vacation days, paid sick time, nine paid holidays, wellness benefit and a company matched retirement plan. Growth opportunities within a supportive environment. Schedule Monday to Friday, 7:30-4:00 In-person work location If you are passionate about dental health and eager to contribute to a supportive team environment, we encourage you to apply for this rewarding opportunity Requirements Qualifications & Skills: Education: High school diploma or equivalent required; additional certifications in dental administration are a plus. Customer Service: Strong interpersonal and communication skills to ensure positive patient interactions. Detail-Oriented: Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment. MS Office experience preferred Salary Description Min $21.00/hour

Job Description PART-TIME & FULL-TIME | SEASONAL POSITIONS AVAILABLE This is where we're supposed to give you a quick introduction about working at Jay Peak. Except there's nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you're so inclined, work with you to help create a career. Still interested? Keep reading. The Activities-Reservations Agent receives incoming reservation/activities calls for Jay Peak Resort Properties. Makes required reservations and informs guest of policies. Respond to Email inquiries. Works with guests via 3rd party extranets. ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned) Answers incoming calls for lodging guest reservations inquiries for Jay Peak Resorts. Answers incoming calls for Resort Activities Center. Up-sell lodging guests into on resort amenities such as lessons, Clips and Reels, dinner reservations. Performs outbound calls for incoming guests to ensure all extra resort activities have been reserved in advance of arrival. Assist guests in best understanding the Resort's various lodging accommodations, packaging options available & on property amenities. Reserving accommodations for Resort guests, most suited to their needs, verifying availability and quoting costs. Relay deposit/cancellation policies, processing advance deposits, emails confirmation letters, supplying details of check-in and check-out. Maintain current knowledge of lodging specials, sell rates & Resort events. Obtain beneficial information from incoming callers, offering effective tracking for resort sales. Maximize potential room revenue by following specified selling guidelines. Other duties as assigned by supervisor, which could be directly related, or unrelated to original position. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. COMPUTER SKILLS Ability to use multiple property software programs to successfully complete guest needs. OTHER QUALIFICATIONS Professional customer service/communication skills & telephone etiquette. Ability to retain and explain details patiently to callers. Ability to learn and work with GDS Providers. Must be willing to adapt to constant changes in a fast-paced environment. Familiarity with computer software, such as Excel and Word, Ability to learn Maestro software (on the job training available for Maestro training). Sales skills and good customer service manner. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to sit and use hands to finger, handle or feel. The employee is occasionally required to walk. Specific vision requirements of this job include close vision and color vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. RESORT CONDITIONS This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multilevel buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Workdays and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays WHY WORK AT JAY PEAK? We're a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We're rewarded fairly for our collective efforts and encouraged to pursue individual goals. We're a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It's not for everyone but we're not looking for everyone-we're looking for you. IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET Wage: $17.76 per hour Paid Sick Time 401k program eligibility with employer match after a year of employment with 1,000 hours of service FREE or deeply discounted season passes for you and your dependents Employee Recognition Programs (including daily, monthly, yearly, and seniority programs) Seasonal employee parties Regular free employee breakfasts/lunches, family events, and parties For a full listing of employee perks both on and off-property, click here Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at ************ or ********************. Powered by JazzHR lw N4l2AI1U

New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont's signature style. One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking a Reservation Agent to join the team. Job Summary: Reservation Agents represent the Inn in a positive, professional manner over the phone and have the unique responsibility of being the first impression of the resort in a highly visible department. Job Specifications: Expected Pay Range: Starting $20.00 per hour Compensation will include incentive program The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate's qualifications and/or experience. Shift & Schedule Availability: Full-time year-round Weekly schedule includes morning, afternoon, evening, and weekend shifts. Job Responsibilities: This is an in-person position located at the Woodstock Inn & Resort. Reservation Agents are responsible for booking reservations and maintaining existing reservation requests for all incoming guests. Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication. Listen to callers to understand inquiries and requests. Promptly provide accurate information regarding availability, accommodation types, activities, dining, etc. Assign reservations based on guest preferences and availability. Ability to read, retrieve, communicate, and verify information including confirmation number to caller. Input and retrieve data using a computer reservation system. Job Requirements: Previous guest service training in a luxury resort environment desirable. High School Graduate. Minimum 18 years of age. Must possess excellent guest service, communication, phone skills, and computer skills. Must be able to multi-task Knowledgeable with Microsoft Office; Outlook, Excel, & Word. Experience with NAVIS lead management system and SMS Host fluency desirable. Work cohesively with co-workers as part of a team. We offer great resort privileges, discounts, and free employee meal to all employees. This is a full-time, year-round position offering a competitive benefits package, after an initial waiting period that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match. Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team! The Woodstock Inn & Resort is an equal-opportunity employer.

Please note that this position is based in Warren, VT, and requires relocation for candidates that do not reside within commuting distance. Warren, VT Sugarbush Resort is a year-round destination, offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?: Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground, including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests. POSITION SUMMARY: Sugarbush Resort is seeking a Reservation Agent to join our Sales department. Reservation Agents sell lodging and resort products, including but not limited to lodging packages, season passes, children's programs, and event tickets. Reservations Agents also act as the resort switchboard operator, answering general resort questions and directing calls accurately and efficiently. This is a full time year-round position. RESPONSIBILITIES: Act as the first line of communication to Sugarbush by answering the phone, selling lodging and resort products, and acting as a communication center for the resort. Work with guests and effectively listen, understand, clarify needs, and communicate options or resolve concerns. QUALIFICATIONS: High School diploma required, BA or BS preferred. Must be at least 18 years old. Previous hospitality experience preferred. Prior knowledge of SMS, RTP, and/or Inntopia is a plus. Must be computer literate and comfortable working on multiple web and software-based applications. Must be able to multi-task and use multiple systems simultaneously. Must be able to handle all phone communications in a courteous and efficient manner. Previous switchboard operations experience desirable. Must be able to work weekends and holidays. Sugarbush Resort is an Equal Opportunity Employer An offer of employment may be contingent upon the results of a background, MVR, or criminal records check

Job DescriptionDescription: Come join the Basin Harbor team as we celebrate our 140th year - a milestone we're honored to celebrate with our cherished community. We have plenty in store, from new experiences and enhancements to time-honored traditions that continue to make this lakeside retreat so special! We are now accepting applications for Reservations Agents for our upcoming season. Our Reservations Agents are responsible for handling customer inquiries, processing reservations, and ensuring a seamless booking experience. You will work directly with customers via phone, email, and other communication channels, providing exceptional service while maintaining accuracy and efficiency. The ideal candidate will have excellent communication skills, a strong customer service mindset, and the ability to manage multiple tasks in a fast-paced environment. Requirements: Education: High School Diploma or General Education Degree (GED), or one to 3 months related experience and/or training; or equivalent combination of education and experience. Fluency in English: Excellent verbal and written communication skills in English are required; additional language proficiency is a plus. Experience: Previous experience in a reservations, customer service, or hospitality role preferred but not required. Technical Skills: Familiarity with booking systems and office software (e.g., Microsoft Office, CRM platforms) is a plus. Attention to Detail: Strong attention to detail with the ability to accurately process and enter reservation data. Multitasking Ability: Comfortable managing multiple tasks in a fast-paced environment while ensuring high-quality service. Problem-Solving Skills: Ability to remain calm under pressure and resolve customer issues effectively and professionally. Customer-Centric: Passionate about providing exceptional customer service and going the extra mile to meet customer needs. Basin Harbor conducts pre-employment criminal background and reference checks on all employees.

New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont's signature style.

PART-TIME & FULL-TIME | SEASONAL POSITIONS AVAILABLE This is where we're supposed to give you a quick introduction about working at Jay Peak. Except there's nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you're so inclined, work with you to help create a career. Still interested? Keep reading. The Guest Services Agent meets and greets customers, explaining programs and rates associated with both day guest and lodging guest admissions, reservations, and season passes. Processes and issues the appropriate ticket or pass, upselling whenever possible. Gives general information about goods and services available on and off property, events, etc. ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned) LIFT TICKET SALES DUTIES: Explaining the RFID technology and the best practices for taking care of the media. Issuing “Snow Checks”, when authorized, on occasions while following standard issuance protocol. MISCELLANEOUS DUTIES: Greeting guests with a professional demeanor and answering questions in an accurate manner. Explaining ticket types to customers, selling appropriate group or individual tickets, and receiving cash or processing credit card transactions. Explaining season pass types to customers, selling appropriate season passes, accepting payment and processing pass, including the taking of photo identification. Work with guests to optimize their visit with additional products and services as appropriate. Orienting guest by explaining where they can get the goods and/or services that they desire, both on and off-property. Remaining current with scheduled on-site events and directing customers to the correct locations of these events as well as explaining any costs involved. May be required to perform registrations or make reservations for some events. Receiving telephone calls and giving a variety of information, including “What is the weather like?” and “How to get to Jay Peak,” from various geographic points. Talking with concerned guests to discern their needs, proper resolution and/or locating the appropriate manager who can assist them. Troubleshooting various problems that the guest may encounter, including the loss of personal belongings or other property, missing persons, etc. During low business periods, approaching guests of the resort to ensure all needs are being met upon request. Performing general cashiering duties and staying up to date on how to process coupons, discounts, etc. Preparing cash ups at the end of the day and submitting necessary paperwork as backup. WHY WORK AT JAY PEAK? We're a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We're rewarded fairly for our collective efforts and encouraged to pursue individual goals. We're a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It's not for everyone but we're not looking for everyone-we're looking for you. IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET Wage: $17.49 per hour Paid Sick Time 401k program eligibility with employer match after a year of employment with 1,000 hours of service FREE or deeply discounted season passes for you and your dependents Employee Recognition Programs (including daily, monthly, yearly, and seniority programs) Seasonal employee parties Regular free employee breakfasts/lunches, family events, and parties For a full listing of employee perks both on and off-property, click here Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at ************ or ********************.