Front desk agent jobs in Wichita Falls, TX

Primary Purpose: Maintain accurate attendance records for the campus. Under close supervision, perform data entry including attendance, Public Education Information Management System (PEIMS) data, and grades. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills: Ability to use software to develop spreadsheets and databases, and do word processing Proficient in keyboarding, 10-key numerical data entry, and file maintenance Ability to meet established deadlines Experience: Two years of data entry experience preferred Major Responsibilities and Duties: Records and Reports 1. Collect and enter attendance and PEIMS data into established database and verify accuracy according to prescribed procedures. 2. Maintain student records and process requests for student information and transcripts. Process new student records, including requesting transcripts and records from other schools. 3. Assist parents, students, and faculty with questions regarding student attendance. 4. Contact parents/guardians to verify student absences as needed and report attendance problems to designated administrator. 5. Compile, maintain, file, and distribute all reports, records, and other documents as required following established procedures. Other 6. Assist in campus office as needed. 7. Maintain confidentiality. Additional Duties 8. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours Mental Demands: Work with frequent interruptions; maintain emotional control under stress

A major global bank with offices in Plano seeks a new full-time associate to work at the front desk of the corporate lobby and check-in visitors to the office. The position requires exceptional communication skills, punctuality, an outgoing client-oriented personality, and a strong sense of professionalism. The individual in this position is the first point of contact for business executives who are visiting the company's corporate headquarters and in this role you will greet all visitors and check them in. Previous experience in a client-facing position in a corporate setting is preferred, including corporate receptionist or front desk experience, as well as experience in the hospitality sector (high-end hotels and fine dining, e.g. Concierge, Host/Hostess) or high-end retail. A dedicated, service-oriented mindset is a key to success in this position. Full-time, 8 hours per day, daytime shift, Monday - Friday. $23.50 per hour.

Infosys is seeking a highly experienced Salesforce Technical Architect with deep expertise in Agentforce (Service Cloud & Agent Workspace) to lead the design and implementation of scalable customer service solutions. In this role you will be architecting end-to-end experiences across channels using Salesforce's service capabilities, ensuring technical excellence and alignment with business goals. Key Responsibilities : • Lead the architecture, design, and delivery of Salesforce Agentforce solutions including Service Cloud, Omni-Channel, Voice, Live Agent, and Einstein AI features. • Translate complex business requirements into scalable, secure, and maintainable technical solutions. • Provide thought leadership and best practices in architecting solutions with Agent Console, Knowledge Base, and Case Management. • Design integrations between Salesforce and external systems (CTI, chatbots, third-party knowledge bases, etc.). • Guide and mentor Salesforce developers, admins, and business analysts. • Define and enforce Salesforce coding and configuration standards. • Conduct architecture reviews and ensure alignment with enterprise architecture. • Support pre-sales and proposal efforts with solution design and technical estimations. • Collaborate with stakeholders to ensure roadmap alignment and value realization. Required Skills • 8+ years of Salesforce experience, with at least 3+ years as a Technical Architect. • Proven experience with Service Cloud and Agentforce / Agent Workspace. • Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat. • Experience in Case Lifecycle Management, Macros, Quick Text, and productivity tools. • Strong knowledge of Salesforce APIs, Apex, Lightning Web Components (LWC). • Familiarity with Salesforce Data Model, Security, and Sharing rules. • Excellent communication, presentation, and stakeholder management skills. • Salesforce Application Architect or System Architect certification required; CTA is a strong plus. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time Preferred Qualifications • Experience with Salesforce Knowledge, Next Best Action, and Einstein Case Classification. • Background in Contact Center Technology (CTI) and voice platform integrations. • Agile project experience and familiarity with DevOps tools like Copado or Gearset. • Experience working in regulated environments (e.g., healthcare, financial services) is a plus. • Salesforce Certified Service Cloud Consultant • Salesforce Certified Application Architect / System Architect • Salesforce Certified Technical Architect (CTA) • Salesforce Certified Omni Studio Developer / Consultant Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits : Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Part-Time Receptionist - Perfect for College Students! Are you a college student looking to earn extra income while having time to study? We're hiring a Part-Time Receptionist to join our team! This is a great opportunity to gain work experience in a relaxed, professional environment that respects your academic commitments. Schedule: Monday-Thursday, 5:00 PM - 7:00 PM Choose to work 1 to 4 set days per week (same days each week) Pay: $15/hour What You'll Do: Greet clients with a friendly and professional attitude Answer incoming phone calls Respond to questions about our schedule and services Provide general front desk support We provide full training, so no prior receptionist experience is required! Why This Job is Great for Students: Flexible schedule that fits your class load Plenty of downtime to work on homework Gain valuable customer service experience Work in a calm, supportive environment

ABOUT OUR CLIENT Our Downtown client is a mission-driven organization committed to providing outstanding service and support to the community. They are seeking a bilingual professional who thrives in a fast-paced environment and can create a welcoming first impression for all visitors and stakeholders. ABOUT THE ROLE Our Client is seeking a bilingual Receptionist to join their front office team. As the first point of contact for visitors, clients, and staff, this role is essential in delivering exceptional customer service, maintaining a professional reception area, and supporting administrative, cashiering, and mailroom functions. RESPONSIBILITIES Greet and welcome visitors with a professional and courteous demeanor Provide information on programs and services while directing clients and guests to appropriate staff or departments Manage visitor check-in procedures, including sign-in and issuing visitor badges Operate a computerized telephone system to answer, route, and record messages promptly Facilitate clear communication across the organization through accurate call handling Perform clerical duties such as photocopying, filing, and data entry Process incoming and outgoing mail, including sorting, distributing, and postage management Assist with organizational mailings and special administrative projects Accept and log incoming packages and deliveries, ensuring accurate tracking and distribution Maintain an organized and professional reception and mailroom environment QUALIFICATIONS High School Diploma or equivalent Minimum of 2 years of experience in a high-volume receptionist or front desk role Bilingual in English and Spanish required Valid Texas Driver's License

We are a commercial construction company in search of a Full Time Receptionist/Administrative Assistant in the Houston/Spring Branch Area. REQUIRED QUALIFICATIONS:· Punctual and responsible· Strong sense of accountability and integrity· Well-organized, efficient, and detail-oriented· Proficient @ Microsoft Office (Excel, PowerPoint, Outlook, Word)· Exhibits excellent phone etiquette· Knowledge of general office procedures: faxing, filing, conference calls, data entry, and ordering office supplies We provide a stable, dynamic, and a professional work environment. If you would like to become a part of our future as a company that provides growth, longevity, and compensation for going above and beyond as a valued team member, then please submit your resume with salary requirements and 3 references for employment consideration. Knowledge in the construction industry is a plus, but not required. **Please email resume with salary requirements and references to: Rachel@epochconstruction. net No phone calls please.

Department: Escrow Key Title Group DFW is a dynamic and growing escrow company committed to providing exceptional service to our clients. We pride ourselves on our commitment to accuracy, efficiency, and outstanding customer service. Our team is made up of experienced professionals who are passionate about helping people navigate the complexities of real estate transactions. Job Summary: The Receptionist is the first point of contact for our company, providing a welcoming and professional experience for clients, visitors, and employees. This role is crucial in maintaining the smooth operation of our office and ensuring that all interactions reflect our company's commitment to excellence. The ideal candidate will be organized, detail-oriented, and possess excellent communication and interpersonal skills. Responsibilities: Front Desk Management: Greet and welcome clients, visitors, and employees in a professional and friendly manner. Answer and direct incoming phone calls, taking accurate messages and ensuring timely delivery. Maintain a clean, organized, and welcoming reception area and closing rooms. Administrative Support: Provide general administrative and clerical support, including photocopying, scanning, and faxing. Receive, sort, and distribute daily mail and deliveries. Prepare outgoing mail and packages. Assist with scheduling appointments and meetings. Maintain office and kitchen supplies and coordinate with vendors as needed. Refill copier with paper and drink supplies daily. Maintain a clean and organized training room, photo op room, kitchen and work rooms. Client and Escrow Support: Assist escrow officers and other staff members with various tasks, as needed. Interact with clients. Ensure a smooth and efficient workflow within the office. Other Duties: Perform other duties as assigned by management. Qualifications: High school diploma or equivalent required. Experience as a receptionist or administrative role, preferably in a title company, real estate, or legal environment is a plus. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent verbal and written communication skills. Strong organizational and time-management skills. Ability to multitask and prioritize tasks effectively. Detail-oriented with a high degree of accuracy. Ability to maintain confidentiality. Professional appearance and demeanor. Friendly, positive, and customer-service oriented attitude. Experience with title company software (Qualia) is a plus. Skills: Professionalism Customer Service Organization Communication (written and verbal) Time Management Multitasking Attention to Detail Problem-Solving Computer Literacy Benefits Medical insurance Dental insurance Vision insurance Basic Life insurance 401(k) with employer matching Paid Time Off and 13 Company Holidays per year

Universal Field Services is hiring Right of Way Agents in West Texas! Are you in Western Texas and looking for your next opportunity? Apply today! Bonus points if you have experience with crop damage claims! This position is responsible for negotiating the acquisition of real property interests from affected landowners using standard right of way techniques, effective communication skills, proper legal procedures and client specific criteria by performing the essential duties described herein. This is a safety sensitive position. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. Reads, understands and interprets maps and construction drawings. Has understanding of real estate law and terminology. Has knowledge of sequence of processes required to complete the acquisition. Skilled in examining public records and determining surface ownership. Locates owners of land. Prepares Affidavits as needed (e.g. Descent and Distribution; Identify, Use and Adverse Possession). Plots property descriptions from public records. Understands appraisal theory, appraisal processes and property values. Effectively communicates acquisition processes and requirements and conducts good faith negotiations with landowners to secure agreements. Maintains accurate records of every contact made with property owner or their representative. Maintains accurate and detailed parcel files. Accurately completes all required paperwork in a timely manner to meet deadlines. Appears as a witness in litigation, as required. Secures any county, state and federal permits, as needed. Prepare parcel files for condemnation process, as needed. Ability and flexibility to work in cooperation with all those assigned to the office. This position reports directly to the Right of Way Supervisor.

Join ACE, a premier international rental agency operating in over 45 countries. ACE Rent a Car, is part of the Walser Automotive family - where people come first and great service drives everything we do. Compensation: $17.00/hr What You'll Do As a Kiosk Agent, you'll be the first friendly face customers meet when renting a vehicle. You'll ensure every interaction is smooth, professional, and memorable. Check returning vehicles for fuel, damage, and maintenance needs Review rental charges and issue accurate receipts Address customer satisfaction and service feedback Maintain an organized lot for smooth traffic flow What You'll Bring At least 18 years of age 1+ year of customer service experience preferred Strong communication and organizational skills Valid driver's license and acceptable driving record Ability to work flexible shifts (days, evenings, weekends) What's In It For You Career Growth & Skill Development Team-First Environment Industry-Leading Training Travel & Hospitality Exposure Be the face of exceptional service. Join ACE Rent a Car today! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

←Back to all jobs at Scenic Property Group Hotel Welcome Desk Agent Scenic Property Group is an EEO Employer - M/F/Disability/Protected Veteran Status Introduction: We are seeking a friendly and professional Welcome Desk Agent to join our team at the Canopy by Hilton Austin Downtown. The Welcome Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * Strong computer & customer service skills in a fast-paced environment. * Data entry experience and general knowledge of windows-based computer system and Microsoft Office. * Experience in para-transit scheduling systems, preferred. * Ability to read, write, and speak clearly the English language. Good knowledge of Spanish required, able to use multi-line phone systems and handle multiple tasks concurrently. Excellent verbal and communication skills in both English and Spanish. * Ability to work independently and follow directions * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * MUST be flexible to work weekends, holidays, and shifts ranging from 6:00 am to 6:00 pm (subject to changes based on ridership demand) MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Job Description Will train on the job for specific criteria. Able to support multiple departments. Job is located in an office setting. Ensure standards are being met. Strong computer skills. Strong communication skills. Position has room for growth. Monday- Friday: 7am-3:30pm

Job Details Oklahoma City, OK Seasonal $16.50 - $16.50 Hourly AnyBox Office Agent - THE POLAR EXPRESS Train Ride, OKC Job Title: Box Office Agent - THE POLAR EXPRESS Train Ride Division/Department: Rail Events Production/Front of House Reports To: Front of House & Business Manager Type of position: Non-Exempt/Hourly Employee Classification: Seasonal Location: Oklahoma City, OK Compensation: 16.50/hour Job Summary: The Box Office Agent position works with the Front of House & Business Managers, and the Box Office Supervisor, acting as the customer service representative, assisting with the execution of the ticketing duties associated with the event. The agent is responsible for setting the first impression of the event, so efficiency and friendliness are required. Essential Duties and Responsibilities: Welcoming customers as they approach the ticketing area and assisting with any service needs Confirm reservations Acting as the point of reference for guests who need assistance or information Ability to learn and work with the Etix ticketing system (training will be provided). Confirm reservations, ensuring passengers have arrived at the appropriate date and time Make any necessary updates to customers' information, entering it into the system, and ensure that proper information has been entered before delivering tickets Acquire knowledge of on-board experience, performance highlights, and venue facilities and act as the point of reference for guests who need assistance or event information Works with the entire event team to maintain a positive, enjoyable, and rewarding environment for all staff and passengers Assist in the general care of the ticketing area, including keeping a clean and orderly space Assist in preparing first-class amenities (if applicable to location) Other duties as assigned Work Environment Able to work in cold, snowy, or otherwise inclement winter weather Ability to work weekends and evenings Ability to lift 20-pound objects Varied schedule requiring evenings, weekends, and overtime The majority of time is spent on feet What's in it for you? Serve others and create a world of make-believe and magic Great industry pay and a chance to build upon your theater network and make lifelong connections Enrich and positively impact the holiday experience for all, big and small Be part of an inclusive team in a supportive environment with high expectations for self and your fellow teammates Catered meals for 5-show days Comp tickets for your friends and family Potential for end-of-season bonus The Polar Express Train Ride is an immersive production on a moving train that brings rewarding experiences to our employees. Being part of the Front of House team is an excellent opportunity to learn the business side of a production and be the first interaction our guests experience. The high-energy logistics of moving folks through parking, the box office, waiting areas, and onto their departure on time with all the amenities needed for the production is extremely rewarding, knowing guests are on their way to making lasting memories with loved ones. The Front of House team is also an integral part of providing customer service to our guests and support to cast and crew on the ground. With a total cast, crew and front of house employees of 60-75 people onsite every day and the possibility of over 2,000 guests, our days can be chaotic. With such a fast-paced environment, the team at Rail Events Productions takes care to properly support and teach everyone the best ways to accomplish their jobs. We strive to build a space where employees are safe and encouraged to grow throughout their time with the company. Knowing we work long days throughout our season we do our best to support our local teams through the busy schedule that is our holiday season. Qualifications Front desk, reservation, customer service experience preferred Strong leadership and communication skills Excellent customer service skills Basic computer skills Possess a well-spoken manner in personal communications

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Details Entry FORT WORTH, TX Full Time Swing Hospitality - HotelDescription ABOUT HOTEL DROVER: Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards. Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life's simple pleasures and genuine Texas hospitality. So, dust off your boots, grab your hat and join us at Hotel Drover. WHO WE'RE SEEKING: We're seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community - someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community. We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day. We have poured our passion, energy, and excitement into crafting an extraordinary place and brand - and we know that the right Reservations Agent for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people, have a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you! The Reservations Agent's job is to ensure all incoming and internal calls are answered swiftly and appropriately according to brand standards. Answer In Room Dining calls and take orders accordingly. Handle guest inquiries and issues and ensure service recovery is efficient and appropriate. Some of your responsibilities include: Embody the shared values of Hotel Drover. Ability to manage multiple functions and deliver results in a demanding, fast paced environment. Build and maintain relationships with all stakeholders while acting as an extension of the Hotel Drover brand. Always maintain a professional and high-quality service-oriented environment Answer all incoming calls to the hotel and transfer/direct appropriately Answer all internal calls including guests, and other departments and assist accordingly. Assist with calls for room reservations. Handle guest service requests and dispatch accordingly to appropriate departments. Use the Marriott GXP Program to live chat with guests, take service requests, and log incidents. Handle guest mail and packages to ensure proper storage and communication. Know all emergency procedures including hotline numbers for local authorities and institutions. Manage the hotel phone list to ensure accuracy and updated information. Perform other job-related duties as assigned Qualifications MUST HAVES: Strong knowledge of the City of Fort Worth and other parts of the DFW metropolitan area Ability to communicated effectively and graciously Flexible schedule, able to work evenings, weekends, and holidays. Strong interpersonal and relationship building abilities; passion for collaboration QUALIFICATIONS: Previous hotel experience preferred. Ability to multi-task Good problem-solving skills. Strong eye for details. Strong written and verbal communication skills. OUR CORE VALUES: Hit the Mark, Every Time Blaze New Trails Spark Warmth Be Intentional Honor All Do Right Stay Curious Hotel Drover complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.

Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required.

Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. Proactive with the ability to handle various tasks and adjust to changing situations. Veterans and military spouses are encouraged to apply. What You'll Do: Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. Obtain necessary credit and payment information from the guest. Sell rooms in accordance with Front Desk sales strategies. Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. Monitor, communicate, and respond to guest feedback to enhance service quality. Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. Handle emergencies with professionalism while ensuring the safety and security of guests and staff. Perform additional duties as assigned. Your Qualifications Includes: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evenings, holidays as necessary/required.

RESERVATIONS AGENT DEPARTMENT: Guest Services REPORTS TO: Front Desk Manager STATUS: Non-exempt The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to company standards. QUALIFICATION STANDARDS Education & Experience: · High School diploma or equivalent required. · Experience in a hotel is required. · College course work in related field helpful. Physical requirements: · Flexible and long hours sometimes required. · Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amounts of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Maintain regular attendance in compliance with company standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with company standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to cross-train in other hotel related areas. · Must be able to maintain confidentiality of information. · Must be able to show initiative, including anticipating guest or operational needs. · Must have demonstrated ability to use multiple computer programs of varying levels of complexity. · Perform other duties as requested by management. Fundamental Requirements · Answer all incoming calls promptly, in an attentive, courteous and efficient manner. · Answer guest inquiries about hotel services, facilities and hours of operation. · Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible. · Enter reservations into the computer according to standard operating procedures. · Communicate and work closely with the Sales Department to build group blocks and enter group bookings. · Maintain availability calendar and communicate all relevant information to the Front Desk staff. · Maintain accurate files and reports. · Handle all special reservations, to include V.I.P. reservations, packages and discounts. · Monitor daily sales activity and alert front office team of sold out nights, group status and possible problem situations. · Post no-show revenue daily, if required at property. · Be able to perform all duties of Guest Services Agent and assist at front desk as required by Hotel Management. · Communicate availability to wholesalers. · Call for occupancy at area hotels. · File reservations and group contracts. · Review Reservations logbook and Guest Request log on a daily basis. · Send confirmations. · Process advance deposit/balance sheet. · Process brochure requests. · Assist with processing travel agent commissions as requested.