Front Desk Agent
Front desk agent job in Wilmington, NC
Benefits:
Employee of the Month bonus
DailyPay - Coming Soon
Dental insurance
Employee discounts
Paid time off
Vision insurance
As a Front Desk Agent at Home2 Suites - Wilmington Medical Park, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality.
**This position will primarily work afternoon/evening shifts**
Key Responsibilities:
Guest Check-In and Check-Out:
Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys.
Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns.
Reservation Management:
Manage room reservations, including booking, modifying, and canceling reservations as needed.
Assist with room assignments and ensure that guests are accommodated according to their preferences and needs.
Guest Services:
Address and resolve guest inquiries, requests, and complaints in a timely and professional manner.
Provide information about the hotel's amenities, local attractions, and dining options to enhance the guest experience.
Administrative Tasks:
Maintain accurate records of guest information, reservations, and billing.
Process and file guest registration cards and other documentation as required.
Handle phone calls, emails, and other correspondence related to guest services and reservations.
Collaboration:
Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly.
Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience.
Security and Safety:
Monitor the hotel's security systems and report any unusual activities or safety concerns to management.
Ensure that guests' personal information and privacy are protected at all times.
Problem-Solving:
Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction.
Make decisions and take action to address any unexpected situations or emergencies
Qualifications:
High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus.
Previous experience in a front desk or customer service role preferred but not required.
Excellent communication and interpersonal skills with a friendly and professional demeanor.
Strong organizational and multitasking abilities.
Proficiency in computer systems and hotel management software.
Ability to work efficiently under pressure and handle a variety of tasks simultaneously.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you!
Compensation: $14.00 - $16.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyFront Desk Agent
Front desk agent job in Wilmington, NC
Job DescriptionBenefits:
Employee of the Month bonus
DailyPay - Coming Soon
Dental insurance
Employee discounts
Paid time off
Vision insurance
As a Front Desk Agent at Home2 Suites - Wilmington Medical Park, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality.
**This position will primarily work afternoon/evening shifts**
Key Responsibilities:
Guest Check-In and Check-Out:
Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys.
Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns.
Reservation Management:
Manage room reservations, including booking, modifying, and canceling reservations as needed.
Assist with room assignments and ensure that guests are accommodated according to their preferences and needs.
Guest Services:
Address and resolve guest inquiries, requests, and complaints in a timely and professional manner.
Provide information about the hotels amenities, local attractions, and dining options to enhance the guest experience.
Administrative Tasks:
Maintain accurate records of guest information, reservations, and billing.
Process and file guest registration cards and other documentation as required.
Handle phone calls, emails, and other correspondence related to guest services and reservations.
Collaboration:
Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly.
Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience.
Security and Safety:
Monitor the hotels security systems and report any unusual activities or safety concerns to management.
Ensure that guests personal information and privacy are protected at all times.
Problem-Solving:
Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction.
Make decisions and take action to address any unexpected situations or emergencies
Qualifications:
High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus.
Previous experience in a front desk or customer service role preferred but not required.
Excellent communication and interpersonal skills with a friendly and professional demeanor.
Strong organizational and multitasking abilities.
Proficiency in computer systems and hotel management software.
Ability to work efficiently under pressure and handle a variety of tasks simultaneously.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you!
Front Desk Agent at the Hampton Inn University Area
Front desk agent job in Wilmington, NC
SUMMIT HOSPITALITY GROUP: FRONT DESK AGENT JOB DESCRIPTION
SUMMARY: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards.
PREREQUISITES/QUALIFIC ATIONS:
· Front Desk or Guest Services experience preferred.
· Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public.
· High School Diploma or GED equivalent.
· Skilled at hotel computer operations for reservations, reports, and guest services.
· Able to work a variety of shifts and weekends.
· Demonstrated ability to lead by example.
DUTIES AND RESPONSIBILITIES:
· The expectation of this position requires a 30-40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
· Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner.
· Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest.
· Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen.
· Explain at check-in all necessary information for guests' to access Internet and in room entertainment.
· Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area.
· Know and be able to provide information about local attractions and restaurants and give directions when asked.
· Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates.
· Attend training sessions as required by your Supervisor.
· When available, proactively assist teams during breakfast and social events to provide high quality guest service.
· Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out.
· Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment
· Promote the loyalty of the brand and Summit Hospitality Group
· Duties are subject to change and additional responsibilities/tasks may be assigned
WORK ENVIRONMENT:
· Flexible work schedule including nights and weekends
· Ability to arrive on time as scheduled
· Ability to stand, sit, reach, bend, stretch for extended periods of time
· Operate computer and brand equipment for Check-In and Check-Out
· Ability to lift 30 lbs.
· Fast pace and often under pressure to perform
· Team environment requiring patience and high level of communication
Benefits:
Fulltime Employees
· Personal time after 90-days
· Insurance benefits after 90-days
· Vacation time after 1 year
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
Medical Records/Business Office Clerk PRN
Front desk agent job in Wilmington, NC
JOB TITLE: Medical Records/Business Office Clerk (Temporary Opportunity) * Scanning charts. * Under direct supervision, assembles and maintains complete medical records according to established procedures. * Files and retrieves patient records; prepares new files; may open and distribute mail.
* Organizes and evaluates patient medical records.
* Reviews medical records for accuracy and completeness.
* Responsible for filing and retrieving medical records.
REQUIREMENTS:
* 6 months experience directly related to the duties and responsibilities specified preferred.
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Front Desk Clerk
Front desk agent job in Wilmington, NC
Front Desk Associate
The for this position is only a general summary of the duties a desk clerk is to perform. Other duties, which are not listed, may be required from time to time.
General Job Description
Be ready to begin work at the specified time and remain at assigned post for extended periods of time unless redirected by management.
Greet guests; check them in and out with friendliness, speed and accuracy. Acknowledge and greet everyone who enters and leaves the facility.
Maintain all paper work as required by your shift. Initial and date when applicable
Check registration cards for completeness, accuracy, and legibility
Maintain accuracy in handling cash. Responsible for cash drawer and balancing shift report. Know how to handle money and make change correctly
Operate switchboard and transfer calls as required by shift. Take guest messages with accuracy. Always note time and date of message as well as the caller's name. Turn on message light to ensure guest receives message if message center not working
Keep all business confidential on and off duty
Know room rates, locations, and furnishings of all rooms
Know physical make-up of building - interior and exterior
Be ready and willing to show prospective guests a room when the manager or other staff is in the hotel to cover the desk. If desk clerk is alone, give key to prospective guest to view the room
Lock and secure the desk area at any time when required to leave the desk area.
Do all daily reports, statements, correspondence, etc., as dictated by your manager
Set wake-up calls as dictated by your shift and write time on the wake-up sheet if applicable
Promote membership in the franchise's membership club
Help secure lodging for guest by referrals when hotel is full
Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions.
Be polite and present a friendly and caring image
Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property.
Check credit cards and guaranteed reservations for validity and acceptability
Know status of reservations on a daily and future basis
Be able to handle guest complaints
Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights.
Prepare room status reports and maid sheets when working night shift and coordinate with the manager on the day shift for accurate availability
Each shift must keep lobby and office area clean at all times
Know the computer operations including procedures for shut down when necessary\Desk clerks should know how to set up and maintain continental breakfast as well as how to make coffee properly
Know the location of the ADA box and how to use it
Complete Call Back Sheet and file
Complete Room Availability form
Complete Comment Log for your shift
Complete Shift Verification Form
Know that computer equipment may not be used for personal use
Cell Phones and other types Social Media are not to be used during work time
Desk Clerk must be able to lift 30 pounds, stand for long periods of time, bend, stoop, and go up and down stairs. Employee is required to seek assistance if unable to lift or move an item over 30 pounds.
All other duties as assigned
Front Desk Receptionist
Front desk agent job in Wilmington, NC
Job title: Front Desk Receptionist
Status: Full-Time, Non-Exempt
Department: ECPC Pain Clinics - Administrative
Reports to: Practice Manager, ECPC Pain Clinic
Job Supervisory Responsibilities: None
Job Summary:
The Front Desk Receptionist is the first person to acknowledge and greet the patient upon their entrance to the clinic, so a professional and friendly attitude is essential for this role. The receptionist will complete various duties throughout the front desk area that includes but is not limited to answering phone calls, checking in patients, verifying insurance, and processing payments. The Front Desk Receptionist will:
Duties/Responsibilities:
● Answer all incoming calls professionally and with a courteous and friendly attitude; assesses callers needs and directs to appropriate personnel.
● Pages clinic personnel as appropriate, and obtains and communicates messages in an accurate and timely manner.
● Check the patients in and out.
● Verify insurance and patient financial responsibility.
● Obtain authorizations for procedures as needed.
● Schedule new patients and return appointments in the computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
● Utilize eClinicalWorks Electronic Medical Record (EMR) system to obtain or document patient information.
● Obtain and enter all authorization and correspondence relating to referrals in patients charts and computers.
● Schedule outpatient appointments/testing and hospital admissions upon request.
● Collect co-pays or other payments at time of visit.
● Provide patients with accurate and legible appointment cards. Document no shows in patient's chart for missed visits.
● Reschedule any missed appointments and conducts follow-up with patients who may have missed their appointment.
● Abide by patient confidentiality regulations to protect the patient and clinic/practice and adheres to HIPAA regulations.
● Prepare correspondence, memos, forms, and other typing as requested by the supervisor.
● Maintain composure when dealing with difficult situations.
● Perform other duties as assigned.
Education and Experience:
● High school diploma.
● Two years' medical front desk receptionist experience required.
● Knowledge of medical terminology and insurance verification.
● Knowledge of prior authorizations and referral management is preferred.
● Proficient with EMR.
Required Skills/Abilities:
● Ability to communicate and collaborate effectively with staff, physicians, and external customers.
● Strong ability to multi-task and move from one project to another.
● Works to resolve problems or determines an appropriate course of action in a timely manner.
● Strong time management, follow-through, and organizational skills.
Work Environment/Physical Requirements:
● Work performed in an office environment.
● Involves frequent contact with patients, physicians, and medical office staff.
● Work may be stressful at times.
● Interaction with others is frequent and often disruptive.
● Requires long periods of standing and walking.
● Physical activity can be irregular and fast-paced regularly.
● Must possess sufficient eye-hand coordination/manual dexterity to operate medical and office equipment.
● Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.
● Must be able to lift 50 pounds with no assistance.
ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.
Page 1 of 2
Auto-ApplyAudi Cape Fear Receptionist
Front desk agent job in Wilmington, NC
Job Title: Part-Time Receptionist (Two Positions Available)
Industry: Automotive - Luxury Retail
:
Audi Cape Fear is a premier Audi dealership committed to providing an exceptional customer experience. We are a dynamic and growing organization dedicated to excellence in sales, service, and customer satisfaction. Our team is comprised of enthusiastic and dedicated professionals who are passionate about the Audi brand. We believe in fostering a positive and supportive work environment where employees are valued and have opportunities to grow. We pride ourselves on our commitment to integrity, teamwork, and exceeding customer expectations.
Job Description:
We are seeking two highly motivated and customer-focused Part-Time Receptionists to join our team. As the first point of contact for our dealership, you will play a crucial role in creating a positive and welcoming impression for our clients. The ideal candidates will be professional, prompt, and dependable individuals with excellent communication and computer skills, and a naturally bubbly and helpful personality. You will be responsible for handling incoming calls, greeting customers, directing inquiries, and providing administrative support to various departments within the dealership.
Key Responsibilities:
Customer Service: Greet and welcome clients in a warm, friendly, and professional manner. Determine the nature of their visit and direct them to the appropriate department or individual.
Telephone Operations: Answer and direct incoming calls promptly and efficiently, taking accurate messages and ensuring timely delivery.
Administrative Support: Provide general administrative and clerical support, including but not limited to:
Data entry and record keeping
Preparing and distributing correspondence
Maintaining a tidy and organized reception area
Managing incoming and outgoing mail and deliveries
Assisting various departments with administrative tasks as needed
Scheduling: Assist in scheduling appointments for sales and service departments.
Cash Handling: Process payments and provide accurate receipts (if required).
Inventory Management: Monitor and maintain office supplies, placing orders when necessary.
Maintaining a Professional Image: Uphold a professional appearance and demeanor at all times, reflecting the high standards of the Audi brand.
Other Duties: Perform other duties as assigned by management.
Requirements:
Education: High school diploma or equivalent required.
Experience: Previous experience in a receptionist or customer service role is preferred, but not required.
Skills:
Excellent communication and interpersonal skills (both verbal and written).
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and time-management skills.
Ability to multitask and prioritize tasks effectively.
Ability to maintain a professional and positive attitude under pressure.
Excellent phone etiquette.
Basic knowledge of office equipment (e.g., copier, scanner, shredder, fax machine).
Personal Attributes:
Professional and presentable appearance.
Prompt and dependable.
Bubbly and outgoing personality.
Customer-focused and helpful attitude.
Ability to work independently and as part of a team.
Strong attention to detail.
Pay Rate:
$12.00 - $15.00 per hour (depending on experience)
Job Type:
Part-Time
Schedule:
Flexible. Either Mornings or Nights Monday through Saturday or split full days to match the following hours. Monday - Friday, 8:00 AM- 7PM, Saturday 9 AM - 6 PM.
To Apply:
Interested candidates are encouraged to submit their resume and cover letter to ************************** or apply in person at 255 Old Eastwood Rd, Wilmington, NC. 28403. Please include Part-Time Receptionist Application in the subject line.
Equal Opportunity Employer:
Audi Cape Fear and Unity Automotive is an equal opportunity employer and values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Easy ApplyHotel Front Desk Agent/Night Auditor
Front desk agent job in Wallace, NC
JOB TITLE: HOTEL FRONT DESK AGENT Wallace NC Seeking a front desk representative with a high level of professionalism and effective decision making. Applicant must have strong interpersonal and administrative skills. REQUIREMENTS: Successful history as a Hotel Front Desk Representative or related hospitality experience.
Must have a flexible work schedule.
Task-driven individual
RESPONSIBILITIES:
Register & process guests and their assigned rooms.
Accommodate guest requests.
Communicating with hotel staff on the status of guest rooms.
Up selling guest rooms and promoting hotel services.
Handling cash payments.
Maintain a clean and neat front desk area.
Excellent benefits package available.
Receptionist
Front desk agent job in Wilmington, NC
Job DescriptionDescription:
BASIC PURPOSE:
To operate telephone switchboard, direct calls appropriately and take messages. To greet visitors, determine nature of their business and to provide appropriate information. Provides general office support with a variety of clerical activities and related tasks. This position will include evening and weekend hours!
MAJOR WORK ACTIVITIES:
Operates telephone switchboard; directs calls to appropriate destination, takes messages and distributes messages via voicemail or written.
Greets and directs visitors and residents, answers questions to the best of his/her ability.
Greets new applicants and distributes applications.
Handles all incoming and outgoing mail for entire facility.
Follows reception area procedures during fire alarms.
Fills administration area copiers and fax machine with copy paper.
Performs clerical duties including making copies as needed.
Responsible for front desk petty cash box and resident fund.
Performs other duties and responsibilities as assigned.
Requirements:
KNOWLEDGE, SKILLS AND WORKING CONDITIONS:
Must have excellent communication and strong organizational skills
Must be able to read and write.
Must be able to operate telephone equipment, copiers and fax machine.
Ability to work independently on assigned task as well as to accept direction on given assignments.
Physical exertion such as standing, stooping, lifting, pushing, carrying and bending required no more than 20% of the time.
Minimal exposure to infectious disease.
Physical job demands may be subject to possible modifications to reasonably accommodate individuals with disabilities.
MINIMUM QUALIFICATIONS:
Education: High School Diploma or equivalent
Experience: Experience preferred
An equivalent combination of education and experience may be considered.
Front Desk/Host
Front desk agent job in Wilmington, NC
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12 per hour
Salary Range:
0
-
0
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyReceptionist
Front desk agent job in Wilmington, NC
BASIC PURPOSE: To operate telephone switchboard, direct calls appropriately and take messages. To greet visitors, determine nature of their business and to provide appropriate information. Provides general office support with a variety of clerical activities and related tasks. This position will include evening and weekend hours!
MAJOR WORK ACTIVITIES:
* Operates telephone switchboard; directs calls to appropriate destination, takes messages and distributes messages via voicemail or written.
* Greets and directs visitors and residents, answers questions to the best of his/her ability.
* Greets new applicants and distributes applications.
* Handles all incoming and outgoing mail for entire facility.
* Follows reception area procedures during fire alarms.
* Fills administration area copiers and fax machine with copy paper.
* Performs clerical duties including making copies as needed.
* Responsible for front desk petty cash box and resident fund.
* Performs other duties and responsibilities as assigned.
Requirements
KNOWLEDGE, SKILLS AND WORKING CONDITIONS:
* Must have excellent communication and strong organizational skills
* Must be able to read and write.
* Must be able to operate telephone equipment, copiers and fax machine.
* Ability to work independently on assigned task as well as to accept direction on given assignments.
* Physical exertion such as standing, stooping, lifting, pushing, carrying and bending required no more than 20% of the time.
* Minimal exposure to infectious disease.
* Physical job demands may be subject to possible modifications to reasonably accommodate individuals with disabilities.
MINIMUM QUALIFICATIONS:
Education: High School Diploma or equivalent
Experience: Experience preferred
An equivalent combination of education and experience may be considered.
Luxury Retail Office Associate - Mayfaire Town Center
Front desk agent job in Wilmington, NC
At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact.
We're looking for an Office Associate who is friendly, organized, responsible, and flexible to join our wonderful team.
Office Associates are most often relied upon for maintaining daily, weekly, and monthly reports, shipping and receiving, reconciliation, bank deposits, and ringing up store sales. Upon proven performance, additional responsibilities may be assigned by management, including becoming a key holder and opening and closing the store.
The ideal candidate for this role will have retail and/or administrative experience, understand the organization needed in administrative duties to support the efficiency and accuracy of store operations and be a key player in its overall success and profitability. Office Associates partner with our corporate office and act as a liaison to communicate programs with the store. And they are proactive problem solvers and help maintain a clean environment conducive to attracting sales and ensure safe working conditions.
Experience in the jewelry industry is not required, but the office associate must be eager to learn about our products, policies, and procedures to accurately complete exchanges, returns, sales, and gifts. This position participates in mandatory training to strengthen their ability to support the store manager, sales team, and our customers. We offer plenty of resources to set you up for long term success.
If you believe you'll be an excellent fit for this role, we invite you to apply and look forward to learning more about you!
High School Diploma/Equivalent or better
Must have proven written and verbal communication skills
Recommended six months retail experience and/or administrative background
Demonstrated team-work abilities
REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
Dental Front Desk Receptionist (GSA)
Front desk agent job in Ocean Isle Beach, NC
Make a Difference Where It Matters Most Join a team that's been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won't just care for patients, you'll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home.
What You'll Do
* Input complete, accurate patient demographic information.
* Update patient financial data and verify/document benefits with proof of coverage.
* Enter visit charges to the correct payer source and collect applicable payments.
* Assist uninsured individuals and low-income families in obtaining government health insurance.
* Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment.
What We're Looking For
Required:
* CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed.
* Clean driving record with current NC driver's license and approved by corporate vehicle insurance vendor for driving privileges
* HS Diploma/GED
Preferred:
* Associate degree in a related field
* Three (3) years' medical, dental, or behavioral health experience
Why Join CommWell Health?
* Impact: Be part of a team that delivers life-changing care to underserved populations.
* Balance: Enjoy a supportive, flexible environment that values your well-being.
* Growth: Access continuous learning, advancement pathways, and leadership development.
* Recognition: Your voice matters. At CommWell Health, every team member "colleague" is seen, heard, and valued.
We Take Care of Our Team
* Medical, Dental & Vision Insurance - Affordable plans with options that meet your family's needs
* 401(k) with Matching - Invest in your future with confidence
* Generous PTO - Enjoy time off with paid holidays, emergency leave, and vacation accruals
* Employee Assistance Program (EAP) - Support for your mental, emotional, and financial wellness
* Career Growth - On-the-job training, certification support, and advancement opportunities
A Team That Cares for You
At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You'll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, "The Value of Valuing" by recognizing each person's worth, perspective, and contributions.
Equal Opportunity Employer
CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to Join Us?
If you're a compassionate person ready to be part of something bigger, we'd love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.
Receptionist
Front desk agent job in Jacksonville, NC
Dental Receptionist
We're seeking a friendly, organized, and detail-oriented Dental Receptionist to be the welcoming face of our practice. In this role, you'll greet patients, manage appointments and records, ensure accurate insurance and registration information, and support the daily flow of the office.
Key Responsibilities
Greet patients and ensure all information is accurately entered and updated in the practice management software and patient charts.
Maintain and manage patient records in compliance with privacy and security regulations.
Answer multi-line phones promptly and courteously, direct calls, take and distribute messages, and assist callers with scheduling or general inquiries.
Coordinate lab work and documentation, including scheduling pickups and notifying team members of arrivals.
Confirm appointments and follow up on missed appointments according to office policy.
Collect and process payments at the time of service.
Sort and distribute mail and supplies.
Assist with other administrative tasks as assigned.
Qualifications
Education & Experience:
High school diploma or GED required.
1-2 years of relevant experience in a dental, medical, or customer service setting preferred.
Skills & Abilities:
Strong verbal and written communication skills.
Excellent customer service and interpersonal abilities.
Professional, courteous, and diplomatic demeanor.
Strong organizational and time management skills.
Ability to multitask in a fast-paced environment.
Technical Skills:
Proficiency with word processing and internet software.
Experience with practice management or dental EMR systems a plus.
Dental Office Receptionist
Front desk agent job in Atkinson, NC
Job Description
Cherubini Orthodontics in Hampstead, NC is looking to hire a full-time Dental Office Receptionist. Are you a people person who is comfortable talking on the phone? Can you provide world-class customer service? Would you like to work for a company that offers various growth opportunities? Do you want a position that gives you a three-day weekend every weekend? If so, please read on!
This administrative position earns a competitive wage of up to $15/hour. We provide excellent benefits, including vision insurance, a 401(k) with a company match, paid time off (PTO), an incentive bonus, company-provided uniforms, and free orthodontic treatment after two years of qualified working performance. If this sounds like the right front desk opportunity for you to flex your customer service and phone skills, apply today!
ABOUT CHERUBINI ORTHODONTICS
Our award-winning practice has a modest, boutique style that is family-oriented, friendly, and fun! We incorporate the most modern technologies into our state-of-the-art practice like digital radiographs, Invisalign clear aligners, and the latest software and technological advances in orthodontics. We are able to offer these amenities at a reasonable price because treating our patients like family is our top priority!
Our team brings sunshine into our patients' lives and smiles to their faces. Their caring service is one of the reasons our practice has received the "America's Top Dentists" award for the last 13 years. Our employees love our friendly, family-like atmosphere and the excellent benefits we provide. We also support our employees in their desires to learn and grow by offering on-the-job training and opportunities for advancement. We hope you will join our fantastic team!
A DAY IN THE LIFE OF A DENTAL OFFICE RECEPTIONIST
In this administrative position, you are vital to the creation of a positive experience for our patients! You welcome each guest and check them in for their appointments, ensuring that all necessary paperwork is filled out properly. Highly organized, you coordinate all new patient intake information, accurately inputting it into our system.
When patients call, you answer the phone cheerfully, answering questions, collecting information, and scheduling appointments with ease. Additionally, you assist with a variety of other administrative duties, keeping our files in order and our front desk running smoothly. You love helping to provide our patients with excellent dental care!
QUALIFICATIONS FOR A DENTAL OFFICE RECEPTIONIST
Customer service experience
Basic computer proficiency
Experience with Google Suite, Microsoft Office, and various social media platforms
Bilingual applicants are highly encouraged to apply! A high school diploma or equivalent is preferred but not required. Experience as a medical receptionist or in an insurance billing position would be a plus. Are you detail-oriented? Can you present yourself professionally? Are you a proactive self-starter? Do you work well as part of a team? Are you highly organized and able to effectively manage various tasks? Do you have excellent communication skills, both in person and on the phone? Are you outgoing, enthusiastic, and cheerful? If yes, you might just be perfect for this front desk position!
WORK SCHEDULE FOR A DENTAL OFFICE RECEPTIONIST
This administrative position is full-time and typically works 9:00 AM - 5:30 PM, Monday - Thursday. Depending on business needs, you may rotate between our Hampstead and Leland offices.
ARE YOU READY TO JOIN OUR FRONT DESK TEAM?
If you can provide exceptional customer service and feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 28443
Job Posted by ApplicantPro
Dental Front Desk Representative
Front desk agent job in Southport, NC
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving dental practice. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Qualifications
Two or more years of experience as a Dental receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Receptionist
Front desk agent job in Holly Ridge, NC
Individual will be responsible for answering phones, routing calls, taking orders, and other clerical duties as needed. Strong communication and customer service skills are required as well as experience with Microsoft Office. Must have the ability to multi-task in a fast-paced environment and be willing to refill propane cylinders.
Hours for this position are Monday - Friday 8 AM - 5 PM
Excellent benefits package to include medical and optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Equal Employment Opportunity
Front Desk Agent at the Hampton Inn University Area
Front desk agent job in Wilmington, NC
Description:
SUMMIT HOSPITALITY GROUP: FRONT DESK AGENT JOB DESCRIPTION
SUMMARY: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards.
PREREQUISITES/QUALIFIC ATIONS:
· Front Desk or Guest Services experience preferred.
· Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public.
· High School Diploma or GED equivalent.
· Skilled at hotel computer operations for reservations, reports, and guest services.
· Able to work a variety of shifts and weekends.
· Demonstrated ability to lead by example.
DUTIES AND RESPONSIBILITIES:
· The expectation of this position requires a 30-40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
· Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner.
· Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest.
· Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen.
· Explain at check-in all necessary information for guests' to access Internet and in room entertainment.
· Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area.
· Know and be able to provide information about local attractions and restaurants and give directions when asked.
· Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates.
· Attend training sessions as required by your Supervisor.
· When available, proactively assist teams during breakfast and social events to provide high quality guest service.
· Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out.
· Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment
· Promote the loyalty of the brand and Summit Hospitality Group
· Duties are subject to change and additional responsibilities/tasks may be assigned
WORK ENVIRONMENT:
· Flexible work schedule including nights and weekends
· Ability to arrive on time as scheduled
· Ability to stand, sit, reach, bend, stretch for extended periods of time
· Operate computer and brand equipment for Check-In and Check-Out
· Ability to lift 30 lbs.
· Fast pace and often under pressure to perform
· Team environment requiring patience and high level of communication
Benefits:
Fulltime Employees
· Personal time after 90-days
· Insurance benefits after 90-days
· Vacation time after 1 year
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
Requirements:
Luxury Retail Office Associate - Mayfaire Town Center
Front desk agent job in Wilmington, NC
Job Description
At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact.
We're looking for an Office Associate who is friendly, organized, responsible, and flexible to join our wonderful team.
Office Associates are most often relied upon for maintaining daily, weekly, and monthly reports, shipping and receiving, reconciliation, bank deposits, and ringing up store sales. Upon proven performance, additional responsibilities may be assigned by management, including becoming a key holder and opening and closing the store.
The ideal candidate for this role will have retail and/or administrative experience, understand the organization needed in administrative duties to support the efficiency and accuracy of store operations and be a key player in its overall success and profitability. Office Associates partner with our corporate office and act as a liaison to communicate programs with the store. And they are proactive problem solvers and help maintain a clean environment conducive to attracting sales and ensure safe working conditions.
Experience in the jewelry industry is not required, but the office associate must be eager to learn about our products, policies, and procedures to accurately complete exchanges, returns, sales, and gifts. This position participates in mandatory training to strengthen their ability to support the store manager, sales team, and our customers. We offer plenty of resources to set you up for long term success.
If you believe you'll be an excellent fit for this role, we invite you to apply and look forward to learning more about you!
Requirements
High School Diploma/Equivalent or better
Must have proven written and verbal communication skills
Recommended six months retail experience and/or administrative background
Demonstrated team-work abilities
Benefits
REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
Guest Service Agent
Front desk agent job in Jacksonville, NC
Guest Service Agent
is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time.
General Job Description
Be ready to begin work at the specified time.
Greet guests; check them in and out with friendliness, speed and accuracy.
Maintain all paperwork as required by your shift. Initial and date when applicable.
Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly.
Operate switchboard and transfer calls as required by shift.
Keep all business confidential on and off duty.
Know room rates, locations, and furnishings of all rooms.
Know physical make-up of building - interior and exterior.
Promote membership in the franchise's membership club.
Help secure lodging for guest by referrals when hotel is full.
Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions.
Be polite and present a friendly and caring image.
Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property.
Check credit cards and guaranteed reservations for validity and acceptability.
Know status of reservations on a daily and future basis.
Be able to handle guest complaints.
Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located.
Know location of emergency lights.
Each shift must keep lobby and office area clean at all times.
Know the computer operations including procedures for shut down when necessary.
Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly.
Know the location of the ADA box and how to use it.
Complete Call Back Sheet and file.
Complete Room Availability form.
Complete Comment Log for your shift.
Complete Shift Verification Form.
Perform all other duties as assigned.